# Liveability Metrics Kpis: I Mobility

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Total 42
# Liveability Metrics KPIs indicators
I Mobility 5
1 Percentage modal share of public transport

2 Percentage of total road length (arterial & sub-arterial roads) with walkable footpaths, pedestrian crossings

3 Percentage of roads having Congestion Index at Zero

4 Percentage of signals with more than 150 seconds of delay

5 Percentage of Arterial Roads having Level of Service (LOS) B/ Above Average

II Water Supply & Sewerage 6


Percentage of households that receive up to 135 liters of clean water per person, every day measured at sub-
1
sector level or primary water source
Physical Infrastructure

2 Percentage of samples with 0 E.coli contamination (upstream and downstream samples)


Percentage of properties connected to sewerage, specifically households other than sectors and group housing
3
colonies i.e. village abadi/unplanned areas
4 Percentage of sewerage treated to CPCB levels

5 Percentage utilization of tertiary treated wastewater

6 Percentage of non-revenue water supplied from treatment plants to UGTs

III Drainage 2
1 Percentage of stormwater drain network (creeks) visibly free from sewerage flow

2 Number of geographic locations suffering from urban flooding due to water accumulation for more than 4 hours

IV Power & Clean Energy 2


1 Electricity transmission capacity vis-à-vis electricity demand at the sub-city and sector level

2 Average number of hours of uninterrupted power supply per day measured at sector level

V Urban Environment 6
Percentage sectors of Gurugram covered by functioning AQI monitors reporting PM 2.5 and PM 10 air quality
1
publicly
Number of days per year when Air Quality Index (AQI) registers above ‘Satisfactory’ level within GMUC (Gurugram
2
Manesar Urban Complex)
3 Per capita availability of green spaces within the city
Environmental Infrastructure

4 Per capita availability of public and recreational places

5 Number of public surface water bodies conserved and rejuvenated through projects
6 Percentage change in groundwater level measured at sub-city level

VI Waste Management 5
1 Percentage coverage of waste collected at property/unit level

2 Percentage waste segregation at source at property/unit level

3 Percentage waste segregation at sector level

4 Percentage reduction in solid waste generated going to landfill


Quantity of a) eWaste b) Bio-medical waste c) C&D waste scientifically processed and disposed by empanelled
5
vendor

VII Affordable Housing 2


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55204/2021/O/o Chief Town Planner (GMDA)

1 Percentage of EWS housing stock

2 Number of rental housing stock (low rent & safe)

VIII Affordable Health 2


1 Number of hospital beds available per 10,000 residents

2 Percentage of affordable hospital beds in the city

IX Education & Skill Development 4


Social Infrastructure

1 Gurugram’s primary school performance as per Saksham+ assessment

2 Industrial Training Institute placement record for residents

3 Institutional Capacity in GMUC for Skill Development

4 Number of school dropouts after Standard 10th

X Safety & Emergency Services 4


1 Percentage of road length lit with streetlights
Year 1:
Percentage of CCTV coverage of junctions, public places and crime spots
2
Year 2 onwards:
Safety and Security Perception Index based on representative sample at the city & sub city level
Average time taken by emergency service (ambulance, police, fire services and response to a safety emergency
3
raised by a girl/woman)
4 Number of 'black spots' identified based on Road Safety Audit

XI Government Responsiveness 4
Year 1:
Number of citizens services with defined SLAs
1
Year 2 onwards:
Government

Percentage compliance with SLAs to issue/deliver citizen services


Percentage of civic service grievances (within jurisdiction) resolved (covers- water, sewer, road, street lighting,
2
garbage)
3 Percentage of designated citizen services available online

4 Percentage of citizens communications’ responded to within Government prescribed response time


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55204/2021/O/o Chief Town Planner (GMDA)

Frequency of
# Indicator Scoring Unit Benchmark Data Source Methodology Responsible Agencies Source Link
Measurement
Percentage modal 100 * (Total trips by Public Percentage As per National Transport Development Policy Committee, Data on total trips by all Public Transport to include: Once every two years National
share of public Transport / Total Trips by all 2013 guidelines, for a city > 5 million population, mode modes of transport can be 1) Government operated Bus service Transport
transport modes) share of public transport should be > 38% (SCM pg 46) obtained by conducting a 2) Metro transport Development
Household Trip Information 3) Local trains Policy
Survey for capturing Committee,
the modal split in the city as All modes of transport to include: 2013
per the sample size Public transport as defined above, plus
prescribed in the URDPFI 4) Privately owned cars and two-wheelers
Guidelines. 5) Privately operated buses and cab services
6) Non-motorized Transport modes
Sampling rate prescribed in 7) Intermediate Public Transport(IPT) Modes (Autorickshaw,Erickshaw etc)
URDPFI for population
>10,00,000 in a city for Daily average values over a specific time period (e.g. a month) can be
1
mobility related survey is 1 in considered.
25, i.e. 0.04% of city
population. Details of Household Trip Information Survey:
1. A questionnaire is prepared to know the daily trip details of each individual
of a household.
2. The households are selected from each traffic analysis zone by stratified
sampling method
3. The trip details include number of trips done each day and the mode used
for commute.
4. Passenger trips for each mode of transport is obtained through this survey.
6. The ratio of total passenger trips by public transport to the total number of
passenger trips will give the modal share of public transport.
7. This data can be cross-checked against observed daily trips data obtained
Percentage of total Percentage of total road Percentage >=75% A. Audit the pedestrian As a part of the road inventory survey, two surveyors can simultaneously Yearly Service Level http://mohua.gov.in/
road length (arterial & length with walkable facilities through Road capture Footpath, Pedestrian crossings, and Lighting while walking side by side Benchmarks for upload/uploadfiles/fil
sub-arterial roads) footpath = 100* (Total road As per CMP 28% of the road network is with footpath and Inventory Survey for all the for all arterial, sub-arterial and collector roads. Urban es/VoulmeI_Methodo
with walkable length which has footpath 23% of the network of the network with footpath has arterial and sub-arterial Use Google/Open street/ESRI maps as a base layer to identify the roads for the Transport, logyreport_final03.pd
footpaths, pedestrian >1.2 m. / Total road length) width greater than 1.8 m roads in the city. survey and create unique road identity 'Street IDs' between every intersections MoUD f
crossings B. Data on total road length possible.
to be obtained from the land An instrument/app (Runkeeper or similar apps) that captures Latitude and
use/ GIS plans and records Longitude data at one second intervals mapped to each unique Street IDs
available with the ULB/ based on GIS maps can be used.
2
Planning Authority or All the roads are mapped on GIS software and with captured attributes of the
Development Authority. roads through this primary survey.
1) Footpath would be considered as walkable if the width is more than 1.2 m
(or width of the footpath is enough to accommodate two people walking side-
by-side) and is obstruction free (both sides and/or one side) and the kerb
height is 150mm, preferably.
2) Presence of 1 pedestrian crossing at every intersection on all Arterial/Sub-
arterial Roads to be considered sufficient.
3) For every road (based on unique road identity), the total length of roads
with walkable footpath and sufficient pedestrian crossing can be obtained.
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Percentage of Roads 100 * (Total no. of roads Percentage No benchmark exists. Conduct Speed and Delay 1) A stop watch and GPS to be used for the survey. Yearly Service Level http://mohua.gov.in/
having Congestion with Zero Congestion Index / survey along major Arterial 2) Survey could be conducted for three modes (i) Car (ii) 2wheeler and public Benchmark In upload/uploadfiles/fil
Index at Zero Total no. of roads in the city) The aim will be to bring the Congestion Index of each roads. transport, such as intra-city bus service. Urban Transport es/VoulmeI_Methodo
corriodor close to Zero. 3) Identify and select strategic road network corridor(s) of work and habitation For Indian Cities logyreport_final03.pd
where, Congestion index = Study to be conducted for inventory survey. Additionally, peak morning and evening time period to be f
1 - (A / M) As Per CMP the 51% of the road network has average following the “Moving defined.
Where, speed less than 30 Kmph Observer” method (IRC:SP:19- 4) The test vehicle runs along with the traffic stream, at approximately the
M: Desirable Average 2001). perceptible average speed of the traffic stream. Separate run is taken for each
journey speed on major road direction.
networks of a city during 5) The average of six runs will ensure accuracy of results for each corridor.
peak hour, assumed as 30 6) Actual running time and stopped delays to be noted down while
KMPH, and carrying out the survey, delay locations can be marked with the help
A: Average journey speed of GPS to identify the recurring bottlenecks.
3
observed on major corridors ---------------------- ----------------------
of the city during peak hours Cobgestions Index is a unitless value.The index is formulated such that lower Study on Traffic http://mohua.gov.in/
the index, better the city performance (lower congestion). & upload/uploadfiles/fil
Transportation es/final_Report.pdf
Policies and
Strategies in
Urban Areas in
India, MoUD
2008

Percentage of signals 100 * (Total no. of signals Percentage As per the Highway Capacity Manual USA the maximum A. Data on junctions with Manual counting and observation done for identified junctions, for 2 hours Yearly URDPFI http://mohua.gov.in/
with more than 150 with more than 150 sec. cycle time for a signalised intersection is taken as 150 installed traffic signals to be each in the morning and evening peak periods unless there exist extended Guidelines upload/uploadfiles/fil
seconds of Delay. Delay time / Total no. of seconds. obtained from local peak hours. Junctions which have cycle time more than 150 seconds have to be Pg 242 es/URDPFI%20Guideli
signals in the city) transportation / traffic identified and upgraded/improved. nes%20Vol%20I.pdf
4 authorities.
B. Traffic Surveillance video The junctions in which que at arm of intersection is not cleared in 150 seconds
data can be obtained to will be identifed either through CCTV camres or by way of manual surveying
identify junctions with more inthe peak hours.
than 150 second idling time.
Percentage of Arterial Volume/Capacity ratio of a Unitless Ratio The most common method of collecting traffic volume data is the manual Once every two years ----------------------
IRC 106-1990 & https://thelibraryofci
Roads having LOS Road method of traffic volume count, which involves a group of people recording MoUD Study vilengineer.files.word
B/Above Average. number of vehicles passing, on a pre-determined location, using tally marks in press.com/2015/09/ir
where, inventories. Raw data from those inventories is then organized for compilation c-106-1990-
and analysis. guidelines-for-
5
Volume = Classified Traffic capacity-of-urban-
Volume Counts at specified roads-in-plain-
locations. areas.pdf
Capacity = Capacity of the
road as per IRC in PCU.
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Frequency of
# Indicator Scoring Unit Benchmark Data Source Specifics Responsible Agencies Source Link
Measurement
Percentage of households If, Percentage 100% A. Data on average quantum of treated water Average household size = 4.8 person Monthly, averaged over Service Level http://cpheeo.gov.in/upload/uploadfiles/files
that receive up to 135 liters α = 100 * ( Quantum of water delivered supplied into the distribution system on a daily per household 12 months to account Benchmarks, MoUD /Handbook.pdf
of clean water per person, at sub-sector level (in lpd) / 648 lpd ) / basis, obtained on the basis of measurement by for seasonal variations
every day measured at sub- Total number of households in the sub- bulk flow meters at the outlet of treatment
sector level or primary water sector plants and/or bulk production points, can be
source obtained from the records of ULB/ Water Utility
where, or PHED, as applicable.
1 Water requirement per household = B. Data on number of households at sub-sector
135 x 4.8 (lpd) = 648 lpd level to be obtained from the land use/ GIS
plans and records available with the ULB/
Reported value to be averaged across Planning Authority or Development Authority.
all sectors, i.e. Σα/n

where,
n = number of sub-sectors considered
Percentage of samples with 100 * ( Number of samples with Zero E. Percentage 100% Sample survey should be as per sampling Potable water standards for Monthly Central Public Health http://cpheeo.gov.in/upload/uploadfiles/files
Zero E. coli contamination coli contamination as per accepted regimen prescribed by CPHEEO (Manual on measurement and sampling regimen and Environmental /Handbook.pdf
(upstream and downstream standard in a specific month/ Total Water Supply and Treatment, 1999). should be as per standards and norms Engineering
samples) number of samples tested for water laid down by CPHEEO. Organization
quality in the month) Sample tested should at the consumer end i.e.,
from households. Control sample can be tested All parameters of the quality
at the treatment plant outlet as well. standards should be met. Even if one
standard is not met, the sample
Ideally, number of samples tested = 1 per cannot be assumed to have met the
2
10,000 population, plus 10 additional samples, standards
as per WHO guidelines.
Quality standard to conform to
1) Total coliform organisms
MPN/100mL shall be 50 or less.
2) pH between 6.5 and 8.5
3) Dissolved oxygen 6 mg/l or more
4) Biochemical oxygen demand 2 mg/l
or Less
Percentage of properties 100 * ( Number of properties in Percentage 100% A. Data on properties connected to sewerage Properties with access connection to Yearly Service Level http://cpheeo.gov.in/upload/uploadfiles/files
connected to sewerage, identified unplanned areas served by can be obtained from the records available with underground sewerage network Benchmarks, MoUD /Handbook.pdf
specifically households other wastewater collection / Total number the ULB/ Water and Sewerage Utility and should be included. Properties that
than sectors and group of households in identified unplanned corroborated through random sampling connect their waste water outlet to
housing colonies i.e. village areas) surveys. storm water drains or open drainage
abadi/unplanned areas B. If no data is available, sample field surveys systems should not be considered.
need to be conducted (random stratified
sample) to estimate the proportion of Stratified random sampling involves
3
properties (ward wise) without access to formal the division of a population into
sewerage system. smaller groups known as strata, based
C. Data on number of properties in identified on shared characteristics. A simple
unplanned areas can be obtained from the random sample to be taken from each
records of the ULB, if available or through stratum.
physical surveys. Cadastre maps supplemented
through actual ground level surveys should
provide this data.
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55204/2021/O/o Chief Town Planner (GMDA)

Percentage of sewerage 100* ( Quantum of sewerage treated Percentage 100% A. Data on quantum of wastewater treated can Waste water treated should be Monthly Service Level http://cpheeo.gov.in/upload/uploadfiles/files
treated to CPCB levels per month / Total sewerage be obtained from ULB/ Water and Sewerage estimated on the basis of Benchmarks, MoUD /Handbook.pdf
generated per month ) Utility. measurements taken at the outlet of
B. Data on the water supplied to the centralized sewage treatment plants
where, distribution system (ex-treatment plant and and decentralized waste water
Total sewearge generated = Total including purchased water, if any) can be treatment systems (DEWATS).
quantam of water supplied per month obtained from ULB/ Water and Sewerage Utility.
+ Estimated water use from other C. Estimate of water drawn from other sources Waste water generated in a city is
sources per month * 0.8 such as private borewells. Data that will drive assumed to be 80% of the total water
this estimate include - number of properties consumed in mld. This data should be
4 with access to bore wells or other sources of based on the water supplied to the
water, spatially spread across the city; quantity distribution system after treatment,
of water supplied in those areas. Alternately, less physical losses of water due to
data may also be collected from sample surveys. transmission and distribution losses
as available with the ULB/ Water and
Sewerage Utility.

In subsequent years, this data to be


sampled/surveyed based on sector-
wise treatment plants.

Percentage utilization of 100* ( Quantum of tertiary treated Percentage 20% or more Data regarding the waste water received at the The quantum of wastewater reused Monthly Service Level http://cpheeo.gov.in/upload/uploadfiles/files
tertiary treated wastewater waste water utilized per day / Total tertiary treatment plants and supplied for reuse per day should be estimated on the Benchmarks, MoUD /Handbook.pdf
waste water that undergoes tertiary can be obtained from the records of the ULB/ basis of data on actual flow
treatment per day ) Water and Sewerage Utility, as applicable. measurement by functional flow
meters at the outlets of recycled
5 water (i.e. points of supply of recycled
water), i.e. total utilization and inlets
(for quantum of waste water received
for treatment) of tertiary treatment
plants, i.e., total treatment volume.

Percentage of non-revenue 100 * ( Quantum of water supplied to Percentage Less than 10% A. Data on quantum of treated water supplied If full metering has been achieved, the Monthy Service Level http://cpheeo.gov.in/upload/uploadfiles/files
water supplied from the distribution system - Quantum of into the distribution system on a monthly basis, actual aggregate volume of water Benchmarks, MoUD /Handbook.pdf
treatment centers to UGTs water sold )/ Quantum of water obtained on the basis of measurement by bulk consumed based on which consumers
supplied to the distribution system flow meters at the outlet of treatment plants have been billed should be considered
(mld) and/or bulk production points, can be obtained for computation.
from the records of ULB/ Water Utility, as
6 applicable. In the absence of metered
B. Data on quantum of water sold, to be connections and flat water charges,
obtained from the records available with ULB/ the volume of water supplied to such
Water Utility or Public Health and Engineering consumers can be calculated on the
Department (PHED), as applicable. basis of average consumption per
consumer and the total number of
such consumers.
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55204/2021/O/o Chief Town Planner (GMDA)

Frequency of
# Indicator Scoring Unit Benchmark Data Source Specifics Responsible Agencies Source Link
Measurement
Percentage of stormwater 100 * (Total length of stormwater Percentage 100% A. Data on stormwater system inventory to be Stormwater drains passing through Monthly Water Quality https://unstats.un.org/unsd/environment/en
drain network (creeks) visibly drains - Length of stormwater drains obtained from land use/ GIS plans and records areas with uncertain sewerage Monitoring In India vpdf/pap_wasess5a2india.pdf
free from sewerage flow with blockages) / Total length of available with the ULB/ Planning Authority or network such as slums, temporary Achievements and https://www.cseindia.org/content/downloadr
stormwater drains in GMA Development Authority settlements, open defecation Constraints, CPCB eports/5467
B. Physical survey to be done at identified locations in the city, industries and
vulnerable spots to determine instances of hotels should be considered as
blockage in stormwater drains. vulnerable spots.
C. Or, alternately, LIDAR maps can be used to
provide live GIS data to determine blockages in In subsequent years, health of
storm water drains. stormwater drains can be assessed
from acceptable physico-chemical
1
and bacteriological parameters of
water as best described for water that
is used for 'Irrigation, industrial
cooling, controlled waste disposal' :
*pH between 6.0 and 8.5
*Electrical conductivity less than 2250
micro
mhos/cm
*Sodium absorption ratio less than 26
*Boron less than 2mg/l

Number of geographic Number of locations/sites water logged Number Not more than Data on number and geographic locations of Zero tolerance for water Twice a year NA NA
locations suffering from for more than 4 hours 15 locations in areas/spots prone to incidences of urban accumulation on highways.
urban flooding due to water the city in Year flooding to be obtained from records
accumulation for more than 1. maintained by relevant the ULB/Water Utility or ^4 hours to account for a 10 year
2 4 hours^ Planning/Development Authority and peak level of monsoon rain for a day
Gradual supplemented with records from Traffic
reduction in Authority.
problem spots
post Year 1.
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55204/2021/O/o Chief Town Planner (GMDA)

Frequency of Responsible
# Indicator Scoring Unit Benchmark Source of Data Specifics Source Link
Measurement Agencies
Electricity transmission capacity vis-à-vis electricity
demand at the sub-city and sector level Methodology for measurement to be finalised
1

Average number of hours of uninterrupted power If, Hours 24 hours A. Data to be obtained from local The number of hours of supply in Measured Daily, Smart Cities http://smartcities.gov.in/upload/uploadfil
supply per day measured at sector level E = 24 - Sum of duration of all sustained electricity distribution authority. each of the operational zones (or Averaged over the Mission, MoHUA es/files/MethodologicalReportFinal.pdf
electrical interruptions in a day at sector B. Data on total number of sectors in District Metering Area - DMA) month and/or year
level (in hours)) the city to be obtained from land use should be measured, continuously at sector level
plans and records available with the for a period of 7 days. The average
Monthly and/or Yearly Average of ULB/ Planning Authority or of the seven days should be
uninterrupted supply at sector level, Development Authority. considered for that month.
M = ( E1 + E2 + … + Ed ) / d Measurement of uninterrupted
hours of supply should exclude
2
where, hours of supply where the instances
d = number of days in the month and/or of sustained power outages last
year longer than 5 minutes (as defined
by the North American Electric
Reported value to be averaged across all Reliability Corporation, NERC 1996)
sectors, i.e. ΣM/n in the calculation.
The zone-wise figures should be
where, averaged out to get city-wise data.
n = number of sub-sectors considered
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55204/2021/O/o Chief Town Planner (GMDA)

Frequency of Responsible
# Indicator Scoring Unit Benchmark Data Source Specifics Source Link
Measurement Agencies
Percentage sectors of Gurugram 100 * (Total number of sectors with Percentage 100% A. Data on total number of installed AQI Only AQI monitors that report concentration of minimum 2 Yearly Central Pollution http://www.indiaairquality.info/wp-
covered by functioning AQI monitors atleast 1 functioning AQI monitor / monitors in each sector to be obtained pollutants apart from PM10, PM2.5; i.e. NO2, SO2, CO, O3, Control Board content/uploads/docs/2003_CPCB_Guidelines
reporting PM 2.5 and PM 10 air Total number of sectors) from the records of ULB/ Development etc. to be considered functional (for AQI calculation, one of National Air Quality _for_Air_Monitoring.pdf
quality publicly Authority. the measured pollutant has to be PM10 or PM2.5). Index, 2014-15
1 B. Data on total number of sectors in the
city to be obtained from land use plans
and records available with the ULB/
Planning Authority or Development
Authority.
Number of days per year when Air Cumulative total of all days, all Number of Higher the A. Data to be obtained from all AQI Satisfactory AQI 51-100 Yearly Central Pollution http://cpcb.nic.in/displaypdf.php?id=bmF0a
Quality Index (AQI) registers above monitoring stations across GMA days better monitoring stations as number of days Good AQI 0-50 Control Board W9uYWwtYWlyLXF1YWxpdHktaW5kZXgvRklO
‘Satisfactory’ level within GMUC record AQI<100 / Total number of reported AQI was less than 100. National Air Quality QUwtUkVQT1JUX0FRSV8ucGRm
monitoring stations across GMA B. Data on total number of installed AQI Index, 2014-15
(only of HSPCB) monitors to be obtained from the records
of ULB/ Development Authority.
or (M1 + M2 + M3…+Mn) / n
2
where,
n= total number of monitoring
stations
M1 = no. of days AQI<100 in
monitoring station 1
Mn = no. of days AQI<100 in
monitoring station n
Per capita availability of green spaces Total area of green space (sq.m.) / Square 9 sqm per A. Data on area of urban greens to be Total area under urban greens shall include recreational Yearly Urban and Regional (http://mohua.gov.in/upload/uploadfiles/files
within the city Total population of the city meters capita as perobtained from the land use/ GIS plans spaces, organized greens and common spaces such as flood Development Plans /URDPFI%20Guidelines%20Vol%20I.pdf)
(sq.m.) WHO and records available with the ULB/ plains, forest cover, vacant lands etc. as per URDPFI Formulation and
Planning Authority or Development guidelines. Implementation
Authority and corroborated through Guidelines, 2015
physical verification surveys. Data will
3
include number of such spaces in the city
and the area in square kilometers.
B. Population data to be sourced from
the decennial Census of India adjusted to
current population, basis the annual
growth rate.
Per capita availability of public and Total area of public and recreational Square No benchmark A. Data to be obtained from land use/ Recreational spaces shall include (i) Playgrounds, Stadiums Yearly Urban and Regional http://www.naredco.in/notification/pdfs/Vol
recreational places places (sq.m.) / Total population of meters exists GIS plans and records available with the (indoor and outdoor), sports complexes, clubs and Development Plans ume%20II%20B%20-
the city (sq.m.) ULB/ Development Authority and swimming pools; (ii) City and district parks, neighborhood Formulation and %20Appendices%20of%20URDPFI%20Guideli
corroborated through physical parks and tot lots, zoological/botanical gardens, bird Implementation nes%202014.pdf
verification surveys. Data will include sanctuary; and (iii) Multi-open spaces and maidans for Guidelines, 2015
number of such spaces in the city and the cultural events, public gatherings etc.
area in square kilometers.
4 B. Population data to be sourced from Public spaces like publicly accessible promenades and public
the decennial Census of India adjusted to squares, and spaces of gathering/social interaction at
current population, basis the annual neighborhood-level shall be included. Neighborhood spaces
growth rate. must be at least 1/6 acre (0.067 hectare) in area as per
LEEDS standards for neighborhoods. Further, spaces less
than 1 acre (0.4 hectare) must have a proportion no
narrower than 1 unit of width to 4 units of length.
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55204/2021/O/o Chief Town Planner (GMDA)

Number of public surface water bodies Number of ecologically important Number No benchmark A. ULB/ Planning Authority or Conservation efforts for the urban Water Bodies will include Yearly Central Public https://smartnet.niua.org/sites/default/files/r
conserved and rejuvenated through water bodies restored in the city exists Development Authority to provide data 1) Fencing of shore-line to protect it from encroachment. Health and esources/MoUD%20Advisory%20on%20Urban
projects - on completed lake conservation/ 2) Identification and monitoring (at predetermined intervals) Environmental %20Water%20Bodies_0.pdf
restoration projects undertaken in the of the inlet and outlet of the Water Body. Any obstruction in Engineering
year under review and duly corroborated the inlet and outlet to be recorded and removed. Organization, 2013.
through site visits. 3) Prevention of any outfall of domestic/ industrial sewage
B. Data on surface water body (present directly into the Water Body. Only treated effluent, as per
and past) to be obtained from land use/ effluent standard of the State Pollution Control Board, may
GIS plans and records available with the be allowed to dispose into the Water Bodies.
ULB/ Development Authority and 4) Cleaning measures involving de-silting, de-weeding,
corroborated through physical and/or aeration, reduction of nutrient, removal of floating and
geological survey. Data will include other invasive aquatic plant-species or any successfully
number of such water bodies in the city tested and technologically suitable to the local condition, to
5
and the area in square kilometers, at be implemented.
present, and in the past or as ecologically 5) Water body to be declared rejuvenated when above
recommended for the area. conditions are met and water quality conforms to CPCB
benchmark of:
- pH between 6.5 to 8.5
- Dissolved Oxygen 4mg/l or more
- Free Ammonia (as N) 1.2 mg/l or less

Sites of ecological importance will need to be identified and


plotted on a map in discussion with the ULB/ Planning
officials. Only completed projects should be included.

Percentage change in groundwater Σα/n , where Percentage No benchmark A. Data to be obtained from all Aquifer map based on GIS data to be created, if not already Twice per year;
level measured at sub-city level (with exists monitoring Borehole stations as an present. in the wet and
α = 100* {(Historical average of direction of annual average of ground water level Based on similar aquifer topography/gradient, GMA to be dry seasons.
groundwater level in the sub-city - change to (minimum depth to water). divided into sub-city divisions.
Current average ground water level denote the B. Historic groundwater data from past 3 Each sub-city to have sufficient monitoring Boreholes to best
in the sub-city) / Historical average of positive or or 5 years for each sub-city to be represent any variances in measurement of groundwater
6
groundwater level in the sub-city} negative obtained from the ULB/ Planning level, with a minimum of at least one Borehole.
trend) Authority or Development Authority to
n = number of sub-city divisions create a baseline value.
C. If historic data is not available for each
sub-city, use the average ground water
level across the city.
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55204/2021/O/o Chief Town Planner (GMDA)

# Indicator Scoring Unit Benchmark Data Source Specifics Frequency Responsible Agencies Source Link
Percentage coverage of waste 100 * (Total number of properties or Percentage 100% A. Data on coverage of doorstep collection to Door to door collection verification methodology based Quarterly Service Level http://cpheeo.gov.in/upload/uploadfiles/files
collected at property or unit level units covered through doorstep be obtained from the records of the ULB or on Swachha Survekshan: Benchmarks, MoUD /Handbook.pdf
collection / Total number of properties private operators employed by the ULB, as 1) Ward wise staff deployment plan/Copy of Log book or
or units in the city) applicable. In addition households and any other ward-wise record for waste collection from
establishments covered through Resident commercial areas and residential areas in last year.
Welfare Associations should also be included. 2) Copy of contract and payment/activity report if this
The data should be verified based on random service has been outsourced.
1
sample surveys of size = 0.1% of city’s
population.
B. Data on total properties or units to be
obtained from land use/ GIS plans and records
available with the ULB/ Planning Authority or
Development Authority supplemented by
Property Tax.
Percentage waste segregation at Percentage 100% Household level Random Stratified Sample Yearly
2
source at property/unit level Survey
Percentage waste segregation at Percentage 100% Household level Random Stratified Sample Yearly
3
sector level Survey
Percentage reduction in solid 100 * ( Average MSW generated in the Percentage 20% or less A. Data on quantum of municipal waste Waste processing capacity to be taken for only functional Monthly Service Level http://cpheeo.gov.in/upload/uploadfiles/files
waste generated going to landfill city - Average quantum of MSW that is recycled per month at organized large waste processing units. Benchmarks, MoUD /Handbook.pdf
processed or recycled (tons per processing facilities, such as composting yards https://tcpharyana.gov.in/ncrpb/FINAL%20SR
month) / Average MSW generated in and waste-to-energy facilities, to be obtained For understanding total capcity for decentralized waste P%20FOR%20WEB-
the city (tons per month) ) from the records of the ULB or recycling processing units in the city and waste processed per day, HOSTING/09_Sewerage,%20SWM,%20Draina
(compariosn over block of 3 years) partners designated by the ULB. log book can be referred to for data verification. ge_Irrigation.pdf
B. Waste generation can be calculated either
4 GMDA arrived estimate or on the basis of Installing weigh bridge at landfills and documentation/log
empirical standards per capita available for books of amount of waste being dumped in the landfill
different city sizes. Town and Country Planning site(s) can be used to verify the reduction in month on
Department, Haryana indicates that the per month basis.
capita generation of wastes in Gurugram is 0.5
kg/person/day (as per the Sub-Regional Plan for
Haryana Sub-Region of NCR-2021).

Quantity of Total waste collected and processed in Number No Data on quantity of waste collected and In subsequent years, the metric to move towards Monthly Service Level http://cpheeo.gov.in/upload/uploadfiles/files
a) eWaste the city for each specific waste stream benchmark processed to obtained from recorded data of measuring 'percentage' instead of 'quantity'. Benchmarks, MoUD /Handbook.pdf
b) Bio-medical waste exists empanelled waste collection vendor. Weekly or
5
c) C&D waste monthly log books to be referred to understand
scientifically processed and trends and pattern.
disposed by empanelled vendor
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Frequency of Responsible
# Indicator Scoring Unit Benchmark Data Source Specifics Source Link
Measurement Agencies
Percentage of EWS housing 100 * (Total number of EWS Percentage ? A. Data on EWS housing stock will Definition of EWS Housing- PMAY Once every 3 years Pradhan Mantri https://hudco.org/writereaddata/PMAY.pdf
stock housing stock / Total number of include all housing under slum 2016 Awas Yojana
(Deferred for Phase 1) housing stock in the city) redevelopment or Income Criteria: Maximum household (Urban) scheme,
(According subsidy/interest subvention income to be INR 3,00,000 per annum 2016
to RBI schemes and component to be considered as EWS household.
Bulletin constructed by private developers Size/Type: All weather single unit or a
2018, Urban that can be obtained from the unit in a multi-storeyed super
Housing ULB/ Planning Authority or structure having carpet area of upto
shortage for Development Authority. 30 sq. m. with adequate basic civic
1
EWS is B. Data on total housing stock to services and infrastructure services
estimated to be obtained from the property like toilet, water, electricity etc
be 56%.) records of ULB/ Planning Affordability: The Task Force
Authority or Development recommends that the desirable goal
Authority. of a house price to income multiple
that should be pursued for Affordable
Housing projects should be 5. (MHUPA
2012)

Number of rental housing stock Total number of EWS rental Number Survey in Data on total number of rental Ministry of Labour will be requested Once every 3 years Pradhan Mantri https://hudco.org/writereaddata/PMAY.pdf
(low rent & safe) housing stock the first year housing stock to be obtained from to ask States/UTs for creating rental Awas Yojana
(Deferred for phase 1) to yield the declared municipal revenue housing stocks to workers as welfare (Urban) scheme,
2 baseline records of ULB/ Planning measure. (PMAY 2016) 2016
value for Authority or Development
coming Authority.
years.
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Frequency of Responsible
# Indicator Scoring Unit Benchmark Data Source Specifics Source Link
Measurement Agencies
Number of hospital beds 10,000 * ( Number of in-patient Number per 25 beds per A. Data on total number of All hospitals beds, from government, Yearly Service Availability https://www.who.int/healthinf
available per 10,000 hospital beds in the city / Total 10,000 10,000 hospital beds to be sourced charitable and private hospitals to be and Readiness o/systems/SARA_Reference_M
residents population of the city ) population from the city level Health considered for this indicator. Assessment, SARA, anual_Full.pdf
Department supplemented Reference Manual
by Property Tax paid by the 2015, WHO
hospitals.
1
B. Population data to be
sourced from the decennial
Census of India adjusted to
current population, basis
the annual growth rate.

Percentage of affordable 100 * ( Cumulative total of Percentage Survey in the A. Data on total number of Affordable hospitals beds will counted Yearly NA NA
hospital beds in the city affordable hospital beds / Total first year to yield affordable hospital beds on the basis of data available from a)
number of in-patient hospital the baseline registered under Ayushman Government + Charitable hospitals
beds in the city ) value for coming Bharat to be sourced from and b) Number of beds in private
years. the city level Health hospitals under Ayushman Bharat.
Department.
2
B. Data on total number of
hospital beds to be sourced
from the city level Health
Department supplemented
by Property Tax paid by the
hospitals.
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Frequency of Responsible
# Indicator Benchmark Data Source Source Link
Measurement Agencies

Gurugram’s primary school


First year (2018/2019) to yield
performance as per Saksham Saksham plus assessment to
1 the baseline value for coming Yearly NA NA
plus assessment be used as data source.
years.
Industrial Training Institute Data to be obtained from the
placement record for residents Survey in the first year to yield
records of relevant ULB
2 the baseline value for coming Yearly NA NA
division (Technical Education
years.
Department)
Institutional capacity in GMUC Data to be obtained from the
for Skill Development Survey in the first year to yield
records of relevant ULB
3 the baseline value for coming Yearly NA NA
division (Technical Education
years.
Department)
Number of school dropouts after Data to be obtained from the
Standard 10th Survey in the first year to yield
records of relevant ULB
5 the baseline value for coming Yearly NA NA
division (District Education
years.
Department)
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Frequency
Responsible
# Indicator Scoring Unit Benchmark Data Source Specifics of Source Link
Agencies
Measureme
Percentage of road length 100 * (Total road length Percentage 100% A. Audit the presence of functional Lighting provided on a footpath should be at least 20 lux for Yearly Service Level http://mohua.gov.in/upload/uploadfiles/files
lit with streetlights provided with optimal street and optimal streetlight as a part of collector, sub-arterial and arterial roads as per UTTIPEC guidelines. Benchmark In /VoulmeI_Methodologyreport_final03.pdf
lights / Total road length under Road Inventory Survey for all the Urban Transport
operation and maintenance in arterial and sub-arterial roads in the As a part of the road inventory survey, two surveyors can For Indian Cities
GMA) city. simultaneously capture Footpath, Pedestrian crossings, and Lighting
B. Data on total road length to be while walking side by side for all arterial, sub-arterial and collector
obtained from the land use/ GIS plans roads.
and records available with the ULB/ Use Google/Open street/ESRI maps as a base layer to identify the
Planning Authority or Development roads for the survey and create unique road identity 'Street IDs'
1
Authority. between every intersections possible.
An instrument/app (Runkeeper or similar apps) that captures
Latitude and Longitude data at one second intervals mapped to
each unique Street IDs based on GIS maps can be used.
All the roads are mapped on GIS software and with captured
attributes of the roads through this primary survey.
Total road length in kilometers with light intensity >=20 will provide
the numerator.

Year 1: 100 * (Number of traffic Percentage 100% A. Total number of traffic junctions, Following sites shall be included for calculating the metric. Yearly Smart Cities http://smartcities.gov.in/upload/uploadfiles/
junctions, public places and public places and crime spots to be 1) All streets with ROW equal to or more than of 10 meters Mission, files/MethodologicalReportFinal.pdf
Percentage of CCTV crime spots covered through obtained from the records available (minimum width for local roads IRC:86-1983); MoHUA
coverage of junctions, CCTV cameras / Total number with the ULB/ Planning Authority or 2) Traffic junctions along all roads with ROW equal to or more than
public places and crime of traffic junctions, public places Development Authority. 20 meters (minimum width for collector roads IRC:86-1983);
spots and crime spots in the city) B. Only those sites where CCTV 3) Major transport interchanges including bus depots/stations,
cameras have been installed (and metro or suburban rail stations;
operationalized) to be included in the4) Public interface areas in government buildings, municipal
numerator. Data to be obtained from markets, pedestrian subway crossings, and stadiums;
ULB, Transportation department and 5) Recreational open spaces such as playgrounds, city and district
Police Department. parks, neighborhood parks and tot lots, zoological/botanical
gardens, bird sanctuary, and multi-open spaces and maidans for
cultural events, public gatherings etc.
6) Other public spaces like publicly accessible promenades and
2 public squares, and spaces of gathering/social interaction at
neighborhood-level.
Year 2 onwards: Index to be calculated based on Number Survey in Data to be obtained from a Safety Safety Perception survey will be a form based questionnaire, one Security http://www.jan http://smartcities.gov.in/upload/uploadfiles/
scoring of survey responses. the first Perception Survey conducted as a part specific to the police and one specific to citizens, that will provide Perception aagraha.org/file files/MethodologicalReportFinal.pdf
Safety and Security year will of the household level random survey, comparative insight into the following four buckets: Index, s/publications/S
Perception Index based on yield the for a stratified sample. 1) perception of crime and security in GMUC Janaagraha PI.pdf
representative sample at baseline 2) perception of the police role/system 2013
the city & sub city level value for 3) perception of community based security programs
coming 4) identification of mandate for Community Policing, if required.
years.
In addition to comparative analysis, some questions will be geared
towards gathering specific insight into police perceptions/activities
and citizen perceptions/activities.
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Average time taken by Sum of all the minutes from an Minutes Ambulance: Data to be collected from local Supporting data to be also obtained from Harayana based Yearly Report of the http://morth.nic.in/writereaddata/linkimages
emergency service initial call to the on-site arrival and 8 - 10 mins emergency services i.e. police, Centralized State Emergency Response Centre (CSERC) & District Working Group /Report%20of%20the%20working%20group
(ambulance, police, fire of the emergency service in the seconds firefighting and ambulance services Emergency Response Centres (DERCs). on Emergency %20on%20Emergency%20Care%20-
services and response to a year / Total number of Fire brigade: and women safety cell (Dial 112 Care in India, 3634804396.pdf
safety emergency raised emergency responses in the 5 mins in service). Additionally, the Citizen App being developed by GMDA to have a Ministry of Road https://dgfscdhg.gov.in/sites/default/files/De
by a girl/woman) same year urban area provision for citizens to provide feedback on response services. Transport and lhi.pdf
3
and 20 mins Highways
in rural area
National
Disaster
Management
Guidelines
Number of 'black spots' Survey output to be used Number Zero Data to be obtained from Road Safety Road Safety Audits to be conducted on all road projects, such as: Yearly Urban Road http://www.sutpindia.com/skin/pdf/Toolkits/
identified based on Road Audit. a. Intersection design projects (signalized and non-signalized), Safety Audit, Urban%20Road%20Safety%20Audit_200614.
Safety Audit b. Pedestrian and bicycle routes, MoUD 2013 pdf
Accident data for RSA to be obtained c. Local area traffic management schemes in urban areas,
from the records of Traffic Authority d. Traffic calming measures in neighborhoods,
with following aspects covered: e. Approaches to bridges, rail over/under bridges,
4 - Number of accidents, including all f. Grade separators and interchanges,
injury accidents, or pedestrian injury g. Implementation of Mass Rapid Transit System, etc
accidents
- Type of area unit, a junction, a
kilometer of road, or urban area
- Time period, (Between 1 to 5 years)
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Frequecy of Responsible
# Indicator Scoring Unit Benchmark Data Source Specifics Source Link
Measurement Agencies
Year 1: Number of citizens services with defined SLAs Number All Data on citizen services with Committed SLAs for the following services will be mapped: Measured Guidelines on
defined SLAs to be obtained from 1) water supply, continuously for a National Mission
Number of citizens services with the records of ULB/ public utilities. 2) solid waste management, period of 7 days. Mode Project
defined SLAs 3) drainage, The average of the (NMMP) on e-
4) sewerage/septage, seven days should Governance in
5) roads, be considered for Municipalities as
6) street lights, that month. part of JNNURM
7) open spaces,
8) public transport services like ticketing,
9) power supply,
10) taxes and user charges,
1 11) online services
Year 2 onwards: 100* ( Number of citizen services delivered Percentage 100% Data on citizen services issued to Committed SLAs for the following services will be mapped: Measured Guidelines on http://sudaup.org/yojna/guidelinJnnurm(NM
compliant with relevant civic agency SLA in a be obtained from the records of 1) water supply, continuously for a National Mission MP).pdf
Percentage compliance with month / Total number of citizen services ULB/ public utilities or logs 2) solid waste management, period of 7 days. Mode Project
SLAs to issue/deliver citizen delivered in a month) maintained by agencies 3) drainage, The average of the (NMMP) on e-
services responsible for online systems 4) sewerage/septage, seven days should Governance in
(wherever applicable). 5) roads, be considered for Municipalities as
6) street lights, that month. part of JNNURM
7) open spaces,
8) public transport services like ticketing,
9) power supply,
10) taxes and user charges,
11) online services
Percentage of civic service 100 * (Number of civic grievances resolved Percentage 95% Data on grievance redressal of civic Grievance redressal for the following services to be mapped: Measured Guidelines on http://sudaup.org/yojna/guidelinJnnurm(NM
grievances (within jurisdiction) per month / Total number of civic grievances services to be obtained from the 1) water supply, continuously for a National Mission MP).pdf
resolved (covers- water, sewer, received per month) records of ULB/ public utilities or 2) solid waste management, period of 7 days. Mode Project https://meity.gov.in/writereaddata/files/eDis
road, street lighting, garbage) logs maintained by agencies 3) drainage, The average of the (NMMP) on e- tGuidelines_Feb09(rev1).pdf
responsible for online systems 4) sewerage/septage, seven days should Governance in
(wherever applicable) 5) roads, be considered for Municipalities as
6) street lights, that month. part of JNNURM
7) open spaces, (Pg 9)
2
8) public transport services like ticketing,
9) power supply,
10) taxes and user charges,
11) online services

As per National eGovernance Plan (NeGP), redressal of complaint


<7 days for all, other than specified for which it would < 1 month

Percentage of designated citizen 100 * (Number of citizen services available Percentage 100% Data to be obtained from the Citizen services being provided to be mapped in following Yearly Smart Cities http://smartcities.gov.in/upload/uploadfiles/
services available online online / Total number of citizen services operator/systems integrator categories: Mission, MoHUA files/MethodologicalReportFinal.pdf
provided by the ULB) responsible for online systems of 1) Taxes (e.g. property tax, professional tax),
ULB/ public utilities and other 2) User Charges (e.g. water charges),
service providers. 3) Challans and fines (e.g. traffic violations),
4) Service connections (e.g. water supply connection)
3 5) Certificates/ Licenses (e.g. birth and death certificates)
6) Approvals (e.g. building plan sanctions),
7) Tenders (for various works) across various departments/ utilities
8) Grievance management (tracking of complaints),
9) Tickets and passes (e.g. public transport, cultural events),
10) Disclosure of documents (e.g. budgets, plans, RTI requests).

Percentage of citizens 100 * (Number of citizen communication Percentage 100% Data on response time to be As per National eGovernance Plan (NeGP), response time to a Measured eDistrict Mission https://meity.gov.in/writereaddata/files/eDis
communications’ responded to responded to within Government prescribed obtained from the records of ULB/ complaint < 2 working days. continuously for a Mode Project tGuidelines_Feb09(rev1).pdf
within Government prescribed response time per month/ Total number of public utilities or logs maintained period of 7 days. Under the
4 response time citizen communication received per month) by agencies responsible for online The average of the National
systems (wherever applicable) seven days should eGovernance Plan
through 'Time Stamp' be considered for (NeGP)
monitoring that month.
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Legend
Primary Data through Surveys etc.
Secondary Data to be obtained from ULB/ Planning/ Development
Authority or other Government recognised sources
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District At a Glance https://gurugram.gov.in (source)


Area 1258 sq. km
Population 15,14,085
Literacy Rate 84.4%
Block 4 geographical unit for rural development
Villages 221
Urban Local Bodies 5

From GMDA GIS page https://onemapggm.gmda.gov.in/ (source)


Total GMDA Area 675 sq. km
# Villages under GMDA 137
Tehsils under GMDA 4, Gurugram, Farukh Nagar, Manesar, Sohna geographical unit for revenue collection
Road Network 5670 + Kms
Water Network 2535 + Kms
Properties Data 0.4 M +
GMUC Gurugram Manesar Urban Complex
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Level of
# Liveability Metrics KPIs Data Source Baselining Plan/ Reason
Difficulty
I Mobility
1 Percentage modal share of public transport Primary Difficult Requires detailed primary survey.
Percentage of total road length (arterial & sub-arterial roads) with walkable footpaths, Primary Requires detailed field-based survey.
2 Difficult
pedestrian crossings
Primary Medium Pilot testing can be conducted for an identified section of few major arterial roads with 2/3 modes
3 Percentage of roads having Congestion Index at Zero
of transport. Requires field-based survey.
Secondary Easy Traffic Surveillance video data can be used for major/predetermined number of signals for
4 Percentage of signals with more than 150 seconds of delay
baselining.
5 Percentage of Arterial Roads having Level of Service (LOS) B/ Above Average ? Difficult _
II Water Supply & Sewerage
Secondary Easy Pilot testing can be conducted in an identified sub-sector with mixed LIG/MIG/HIG housing. OR 1
Percentage of households that receive up to 135 liters of clean water per person, every day representative sub-sector can be chosen from each LIG, MIG, HIG bracket. Required data points:
1
measured at sub-sector level or primary water source 1) Reading from bulk flow meter, at the outlet of the treatment plant supplying water to the
identified sub-sector 2) Number of households in the sub-sector.
Physical Infrastructure

Primary Medium Pilot testing can be conducted in 1 sector. Number of samples required = 1 per 10,000 population,
2 Percentage of samples with 0 E.coli contamination (upstream and downstream samples)
plus 10 additional samples. Specialised equipment will be required.
Primary Medium Pilot testing can be conducted in an identified village abadi with known number of households. If
Percentage of properties connected to sewerage, specifically households other than sectors
3 data on properties connected to sewerage can be obtained from the records available with the
and group housing colonies i.e. village abadi/unplanned areas
ULB, baselining can be conducted. Else, field survey will be required.
Secondary Medium For pilot testing, estimate of water drawn from other sources such as private borewells can be
4 Percentage of sewerage treated to CPCB levels difficult to obtain. Baselining can be done with sewerage treated and water supplied (rough
estimate of sewerage generated).
Secondary Easy Data for wastewater received at tertiary treatment plant (input) and treated water supplied
5 Percentage utilization of tertiary treated wastewater
(output) can be obtained from ULB.
6 Percentage of non-revenue water supplied from treatment plants to UGTs Primary Easy Data can be obtained from the records of ULB/ Water Utility, as applicable.
III Drainage
Primary Medium For pilot testing 1 or 2 Stormwater drain (or 10 km meter stretches) can be identified and physical
1 Percentage of stormwater drain network (creeks) visibly free from sewerage flow
survey can be conducted.
Number of geographic locations suffering from urban flooding due to water accumulation Primary Easy Data on number and geographic locations of areas/spots prone to incidences of urban flooding
2
for more than 4 hours can be obtained from records maintained by relevant ULB.
IV Power & Clean Energy
_
1 Electricity transmission capacity vis-à-vis electricity demand at the sub-city and sector level ? Difficult
Secondary Easy Data can be obtained from local electricity distribution authority.
2 Average number of hours of uninterrupted power supply per day measured at sector level

V Urban Environment
Percentage sectors of Gurugram covered by functioning AQI monitors reporting PM 2.5 and Secondary Easy Data can be obtained from AQI monitoring stations.
1
PM 10 air quality publically
Number of days per year when Air Quality Index (AQI) registers above ‘Satisfactory’ level Secondary Easy Data can be obtained from AQI monitoring stations.
2
within GMUC
3 Per capita availability of green spaces within the city Primary Easy/Difficult
ironmental Infrastructure

Baselining activity can be categorised as 'Easy' if, land use/ GIS plans already exist for these
assests. If not, baselining will be difficult to accomplish.
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Environmental Infrastructure
Baselining activity can be categorised as 'Easy' if, land use/ GIS plans already exist for these
4 Per capita availability of public and recreational places Primary Easy/Difficult
assests. If not, baselining will be difficult to accomplish.
5 Number of public surface water bodies conserved and rejuvenated through projects Primary Easy/Difficult
6 Percentage change in groundwater level measured at sub-city level Secondary Medium Data can be obtained from operational monitoring Borehole stations as an annual average of
ground water level. For a baseline valie, either historic groundwater data from past 3 or 5 years for
each sub-city or average ground water level across the city can be used.
VI Waste Management
1 Percentage coverage of waste collected at property/unit level Primary Difficult
2 Percentage waste segregation at source at property/unit level Primary Difficult Requires detailed primary survey.
3 Percentage waste segregation at sector level Primary Difficult
Secondary Easy Data can be obtained from the records of large waste processing plant/recycling partners
4 Percentage reduction in solid waste generated going to landfill
(composting yards and waste-to-energy facilities) designated by GMDA.
Quantity of a) eWaste b) Bio-medical waste c) C&D waste scientifically processed and Secondary Easy Baselining can be done if data (quantity of waste collected and processed) can be obtained from
5
disposed by empanelled vendor the records of empanelled waste collection vendor.
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# Stakeholder(s) Acronym
1 Chief Medical Officer CMO
2 Dakshin Haryana Bijli Vitran Nigam Limited DHBVNL
3 District Education Officer DEO
4 Forest Department -
5 Gurugram Metropolitan Development Authority GMDA
6 Haryana Police -
7 Haryana Sahri Vikas Pradhikarn HSVP
8 Haryana State Industrial Infrastructure Development Corporation HSIIDC
9 Haryana State Pollution Control Board HSPCB
10 Haryana Vidhyut Parsaran Nigam Limited HVPNL
11 Housing Board, Gurugram -
12 Hydrologist, Gurugram -
13 Municipal Corporation, Gurugram MCG
14 Polytechnic, Gurugram -
15 Public Health Department PHD
16 Public Works Department PWD

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