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Bagmish - Sabhapondit - AP Practical
Bagmish - Sabhapondit - AP Practical
Bagmish - Sabhapondit - AP Practical
Patients
Bagmish Sabhapondit
Introduction
2019. (Wang et al., 2020). COVID-19 is a highly infectious disease mainly causing respiratory
and digestive tract symptoms, with symptoms ranging from mild self-limited disease to severe
pneumonia, acute respiratory distress syndrome, septic shock, and even systemic multiple organ
failure syndrome. As of August 6, 2021, there have been 200,840,180 confirmed cases, including
4,265,903 deaths have occurred worldwide due to COVID-19 (WHO, 2021). India has been
badly affected by the second wave of the pandemic. As of August 6, there are 31,856,757
confirmed cases and 426,754 deaths in the country. However, the vaccination campaign is
Epidemic outbreaks like the severe (SARS) (Hong et al., 2009; Lee et al., 2007; Mak et
al., 2009), Ebola (James et al., 2019; Kamara et al., 2017; Shultz et al., 2016), influenza A
(H1N1) (Luyt et al., 2012), and Middle East respiratory syndrome (MERS) (Kim et al.,2018) are
seen to have serious psychological effects on patients including anxiety, fear, and depression.
In severe cases, post-traumatic stress disorder (PTSD) and other mental disorders have
occurred. Other studies have shown that nurses in close contact with such patients suffer from
loneliness, anxiety, fear, fatigue, sleep disorders, and other physical and mental health problems.
For eg., a study by TP Su and colleagues found the incidence of depression, insomnia, and post-
traumatic stress among nurses involved in the treatment of SARS patients was 38.5%, 37%, and
33%, respectively. (TP, TC et al., 2007). However, understudied is the psychological experience
of primary caregivers during the pandemic. A primary caregiver is defined as someone who is
faced with the duty of caring for a friend or loved one who is no longer able to care for
themselves. The growing prevalence of COVID-19 and lack of hospital facilities and space
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needed to care require that most patients with mild to moderate symptoms stay at home.
Therefore, these patients needed home care. The responsibilities of home caregivers include
communicating, educating, encouraging and empowering the patients to take care of themselves.
When family members move into the caregiving role, a mixture of positive and negative
experiences may be experienced. They are often exposed to physical and psychological needs,
such as caregiving overload and emotional stress. (ML, VG et al., 2017). Caregiver distress is
associated with factors like incarceration, lack of leisure time, lack of assistance from other
family members, poor care knowledge, caregiver age, and guilt over ignoring the patient’s
complaints. (BT, SK et al., 2012; F,H et al., 2015;Ajay, Kasthuri et al., 2017) ). Other negative
experiences include vagueness, stigma, discrimination, change in relationships with the patient
and others, and compassion fatigue. (Gibsons, Ross et al., 2014). Some positive experiences are
also part of the caregiving process, such as feeling good about themselves, compassion,
satisfaction, learning new skills, and strengthening family relationships. (Lynch, Shuster et al.,
2018; Schulz, Sherwood et al., 2008). Generally, scientific research has showed that different
experiences of family caregivers may be associated with their physical and mental health.
(Longacre, Valdmanis et al., 2017; Mausbach, Roepke, et al., 2012; Schukz, Sherwood, 2008).
The common experience of family caregivers are biological and physical damage caused by
patient care process and reduced job, social activities and relationships with family and friends.
However, different diseases have specific effects on caregivers due to differences in symptoms,
treatment and social reaction to them and make special needs for care of patients. (Schulz,
Sherwood,, 2008; Magliano, Fiorillo et al., 2005). Therefore, the different nature of COVID-19
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will posit unique challenges in the caregiving process. The importance of maintaining social
distancing to control the spread of the disease is expected to have increased isolation, loneliness,
psychological stress and other adverse health problems. (Holt-Lunstad, Smith et al., 2015).
Further, social and family relationships are disrupted for patients as well as their caregivers.
(Arnout, 2020). The caregivers of COVID-19 patients also face greater challenges compared to
other caregivers because of limited training and resources at hand and their lack of knowledge
about this emergent disease and the way to care for the patient. (Mirzaei, Raesi et al., 2020).
patients. Most studies have focused on the experience of either patients or the health care stuff.
Therefore, the present study aims to shed light on the psychological experience of primary
Methods
Research design
This qualitative research used thematic analysis to study the psychological experience of
primary caregivers of COVID-19 pandemic. The analysis was carried out using thematic
networks.
Thematic analysis is said to be a poorly demarcated and rarely acknowledged, yet widely
used qualitative analytic method for identifying, analyzing and reporting patterns (themes) within
data. It minimally organizes, describes and sometimes interprets our data set in rich detail.
Thematic networks, which are web-like illustrations (networks) that summarize the main
themes constituting a piece of text is a way of organizing a thematic analysis of qualitative data.
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the text (Basic Themes); ii) categories of basic themes grouped together to summarize more
abstract principles (Organizing Themes); and iii) super-ordinate themes that are macro themes
that summarize and make sense of clusters of lower-order themes abstracted from and supported
by the data (Global Themes), which are then presented in a web-like structure showing the
important themes at each of the three levels, and showing the relationships between them.
(Stirling, 2001).
Coding of the text was done on the basis of the salient issues that arised in the text itself.
Sample
A single subject (A) was selected for the study using convenience sampling method.
Data collection
The data was collected using a semi-structured interview conducted in the online
modality. The purpose of the study was communicated to the participant in advance and
The interview was recorded with permission, and was strictly kept confidential. The
interview was about an hour long. The subject was allowed to withdraw consent at any time from
the study.
Researcher’s positionality
did his undergraduation in Chemistry, and as such, has little experience with qualitative research
in Psychology. It made the researcher both apprehensive and excited while approaching the
research.
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The researcher is interested in the existential issues related to terminal diseases: how it
changes one’s perception of life and death, and especially death. COVID-19 cannot be
categorized as a terminal disease, however, the chaos and uncertainty it brought to people’s lives
is expected to raise existential concerns in people’s minds. This position of the researcher has
influenced data collection (including the nature of interview questions) and the analysis.
Apart from that, the researcher was naïve to the actual challenges in the process of
Reflexivity
The participant of this study, being of equivalent age as the researcher, there was some
relatibility between the two which made the process smoother. The researcher and the participant
also shared interests in reading, which helped to build rapport and maintain a level of comfort.
The researcher is not a very emotional person, so when the participant was sharing some
emotionally charged content; it made the researcher apprehensive of how to respond to it. At
times, there were awkward silences, which made the researcher wonder if the participant was
expecting some elaborate response from the researcher. But the response mostly to emotionally
charged answers was of nodding or affirming. Apart from that, the interview process was not
linear and required improvising by the researcher which at times was challenging. However, the
participant was quite verbal which eased the process to some extent. In the discussion of death,
when the participant took an attitude of denial, the researcher was quite surprised how even after
a situation like this; people can be so aversive to the idea of death. Death has been a fascinating
topic for the researcher, so in this instance the researcher felt a sense of superiority in having
acceptance to the idea of death, and might have taken a condescending attitude towards the
participant.
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Results
Codes Themes
- Body ache from work 18. Body ache, tiredness and exhaustion
- Tiredness 19. Fever from being overworked
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- Fever
- Fear of getting infected
- exposure to COVID related information 29. Deleting social media accounts and
- negativity other information sources of perceived
- Positive information negative events related to covid
30. Exclusively letting in positive
information
rationalization
28. Not giving the time to
think by keeping
oneself busy.
Analysis
(The underlined text represents basic themes; “A” is the codeword used for the Subject; “B” is
the codeword for the Researcher)
The “Attitude towards the disease” theme encompasses various themes relating to the
perception of covid-19 from noticing the symptoms of the disease to the initial reactions of the
caregiver, the precautionary measures that were taken and the general attitude and change in
The theme pertains to the nature of symptoms that were noticed by the caregiver which
led her to suspect that those were the symptoms of COVID-19. After a usual day in office, the
caregiver’s father had a high fever and was suffering body pain. The day later he was having
chest pain and breathing problems, which in general, are symptoms of covid-19. The symptoms
later occurred in the caregiver’s mother and brother, which further reinforced that it could be
covid:
A(subject): “…But one particular day, he came back and he couldn't get up because he was
like feeling so much body pain, and he comes home around 7:30-8 and till 11 or 12, he
A: “…But the day after, he started having chest pain and a bit of breathing problem, and
seeing these, we started being a bit nervous. We thought that these are symptoms of
A: “…So, the very next day... he was again getting ready for office, even though his body was
not in a state, and also that day, my mother too started having body pain. So, we knew
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something was happening. So then, my father went in the morning for testing. And by
evening, because my brother and my mom, both had some symptoms ...so my father
phoned and told them that there are chances that he might be positive, so it’s better if all
of us get tested soon. Because the earlier the report comes, the sooner we can, you
It was also found that the symptoms were perceived to be similar to symptoms of fever.
A: “…Even we were not entirely sure if it was covid because the symptoms were very similar
This organizing theme specifically caters to the initial reactions of the caregiver on
perceiving the symptoms of the covid. Noticing the initial symptoms like chest pain and
breathing problems caused nervousness in the caregiver and her family. Also, the similarity of
the symptoms with fever caused uncertainty regarding if it was covid - 19. There was also
initially reluctance from the patients to accept that it could be COVID-19. However, the
caregiver and her family did not take the risk and decided to go for testing as soon as possible.
A: “…But the day after, he started having chest pain and a bit of breathing problem, and
A: “…Even we were not certain if it was covid because the symptoms were very similar to a
fever.”
It was also found that the symptoms were perceived to be similar to symptoms of fever.
A: “…Even we were not entirely sure if it was covid because the symptoms were very similar
A: “…But the day after, he started having chest pain and a bit of breathing problem, and
A: “…Even we were not certain if it was covid because the symptoms were very similar to a
fever.”
When the caregiver’s family was tested positive with covid – 19, and when she saw the
suffering of her loved ones, she felt a sense of responsibility. She also mentions that this was
contradictory to her usual nature, which is of selfishness and acting according to her own mood.
But the situation made it imperative that she takes responsibility and against her usual self,
especially being the only one left in the family who was not tested positive.
A: When I finally realized what was happening, and slowly I saw that they can't even move
and all were in different rooms. At that time. I don't know actually. I am a very selfish person
and these three people have been the caretakers of my life always. I have always been a very
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moody person. When I don't want to do something, I don't do it. But this time, I don't care. I
have to be there. I have to be with them. Because sometimes, my legs would pain from
standing in the kitchen, or working. But if I won't do it, who would...because we don't have the
This organizing theme pertains to the nature of precautions that were followed by the
subject in caring for the patients. Given the infectious nature of the disease, it was necessary that
the subject took proper precautionary measures. Mainly two kinds of measures was highlighted:
wearing masks and gloves and being cautious to not touch the utensils used by the patients, as
this would increase the burden of her work, and maintain social distancing while communicating
with the patients. The subject also mentioned that following the precautions were burdensome at
times, for e.g., talking with the patients while maintaining social distance was difficult, which
made her ponder if it would have been better if she got infected herself.
While caring for covid-19 patients, there remains the apprehension of being infected
B (Researcher): “So during the process, were you afraid that you’ll get infected as well?”
A: “I was, but at the same time I was willing to get infected, but my parents were like "wear
the mask" and that and, every time I was giving them something or another, I have to
wear the mask, I have to wear the gloves. I have to take the precautions that I should not
go very near to them. or when they are talking to me, I have to maintain some sort of
distance or something like that. And I can't talk to them. Even when I am talking to
them, I have to keep a lot of distance. That is v difficult. So I was like because I was so
tired of all this. Sometimes I would think, a funny thought you know, its better if I
Denial formed a pervasive element of the experience of covid-19 for the subject. Before
the subject’s family got infected with the disease, when she would read the news of covid-19, she
felt that she is immune to the disease. She was somewhat in denial of the possibility of being
infected.
A: “I mean when you read the newspaper and you read the news and everything, "it doesn't
happen." It just can't happen to you. You feel like you are immune to something like
this.”
Apart from that, the subject’s family after showing the symptoms of covid-19 initially
was also in denial that they could have got infected, especially when they were taking the proper
precautions.
Given the severity of the second wave of the covid-19 pandemic and it taking many lives,
the subject was asked about her perception of death or if this experience brought any change in
her perception of the same. From her response, it was evident that the subject was in denial of
deaths caused by covid. As the subject did not suffer a death in her family due to the pandemic,
and the people she would read about in the news were unknown to her, she denied the
phenomenon altogether. Also her family being the closest to her, even thinking about the
possibility of their death caused aversive reactions. Additionally, she perceived death to be a
negative event, which is contrary to the researcher’s thinking. It highlights her unwillingness to
A: “Like I said, if it’s not happening to me directly, it’s just not happening. I did not even feel
that something like this is occurring, so even if I read things about people in the news or
something, I don't know them personally. So I don't even feel that something like this is
happening. "
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A: “No No. Even while taking care of them at that time, I didn't allow myself to think
A: “…I didn't think about death at that moment. Because these are like the closest people in
my life. These are the people, you know even the possibility of leading to something
like that, I don't even think about it. I don't want to think about it.”
This Organizing theme pertains to the perceived seriousness of the disease caused by the
Prior to the subject’s family getting infected, she thought that people were getting
infected because they were not taking proper precautions. However, despite of her family
members taking proper precautions, including being vaccinated, they got infected. Therefore, her
personal experience increased the perceived seriousness of the disease. Additionally, the subject
mentions that if her family was not vaccinated, the impact could have been much more, which
highlights the importance of vaccination for the subject. Overall, it can be said that personal
B: So did this experience change your perception about the seriousness of covid from before?
A: Ya, it did it did. Before it was something that was happening in the world. And I used to
think, "Why are people not taking precautions?" But now I saw that my parents were
vaccinated, my father was taking precautions and everything. Still he got infected. And we
don't know. Like we saw the symptoms. But maybe before that only he got infected. We
don't know about that. Like I think because they had one dosage of vaccine, there body was
able to fight with it. I don't know. I used to think if they had not taken it, what would have
happened?
This Global theme pertains to the various challenges faced in the caring process by the
subject.
This organizing theme pertains to the limitations of the caregiver which posed various
First of all, the subject lacked a driving license which made her ineligible to drive, which
was crucial in times of emergency. For e.g., her father despite of being sick had to drive himself
A: “….But that day he was so sick and apart from my father, no one knows how to drive. I can
drive but at that time, I didn't have a driving license. And lockdown was on, so there were
police officers who would stop you and ask for a driver's license. So, if the testing had to
Another challenge was the subject’s little experience with household chores, as it was
mostly her mother who did that and now she was sick with COVID-19. The subject pondered if
she would have worked better if she had some prior experience with the household chores.
A: “You know actually I might have worked better if I already had some experience with the
household chores.”
Another challenge was that it was the subject’s first experience with the disease, and
being the sole care giver of three patients, the burden of accruing resources in times of
A: “…Because this was the very first time that we were facing something like this and the
Related to the above, was the patient’s inability to access external support. Because of her
denial of the disease in the earlier stages, she failed to notice the organizations and other sources
in the newspaper or in the news, which provided support with certain resources and brought
B: Did you receive any support during this time from outside of your family?
A: “Nowhere. There are organizations and everything that work but till that time I didn't know.
I mean when you read the newspaper and you read the news and everything, "it doesn't
happen." It just can't happen to you. You feel like you are immune to something like this. So
you don't take a 2nd look towards it. But when it happens, you finally realize that ya, these
things are there. And when we were going through it, at that time I didn't have the time or
This Organizing theme includes the challenges posed by scarcity of resources during the
time of the pandemic. The first challenge pertains to the untimely delivery of basic and
emergency needs. The subject mentioned one instance of ordering a thermal flask on Amazon,
Another instance was when the subject needed some emergency medicines as one of the
patient’s health was declining, and despite repeated phone calls to a medicine store, the
A: “You know Bagmish, at that time it was difficult to get things. They needed hot water and
they needed thermal flask. So, we only had one and I ordered on Amazon. So, it came when
Another challenge was posed by the unavailability of emergency needs. The subject
mentioned that she was not able to avail an oximeter, which measures the blood oxygen levels of
the patient. Not having this device causes a lot of uncertainty as it has to be guessed from the
patient’s reactions and verbal reports if his oxygen levels are in a normal range, and when it is
required to rush him to the hospital. Additionally, the subject also mentioned the scarcity of
B: Any particular challenge that you faced apart from the ones you already spoke about?
A: “So, my father's breathing and heart rate was getting really low. So, I remember making
calls to many places. So, I was not even getting an oximeter. And the medicines were
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also scarce. I panicked. It was this one time I remember calling the chemist and saying
"Please bhaiya! bring the medicines sooner. My father's health is declining." And this
particular stupid, idiot would be like "Ha madam, I am bringing. We have it." and he
didn't come. I was just waiting and he didn't come, Then, I finally called him after
waiting for some time. "Bhaiya, I have already called you 3 times. Why isn't it coming?
This theme captures the physical, psychological and social dimensions of the caregiver’s
Being the sole caregiver, the subject had to do tremendous amount of work which would
sometimes take toll on her body. The subject mentioned that she had to stand for long hours in
the kitchen which caused her legs to pain. Additionally, sometimes she would be so tired that she
pondered if she would get some rest if she compromised with her own eating by not making
chapattis for her. She also had to do a lot of running around catering to the needs of each patient
which would leave her exhausted at the end of the day. It was one instance the subject caught a
fever and perceived it to be due to the extreme amount of work she had to do. It also created that
apprehension in her that she got infected herself. So, the basic themes that emerged were: body
A: “….Because sometimes, my legs would pain from standing in the kitchen, or working. But
if I won't do it, who would...because we don't have the option na. going somewhere or
anything.”
A: “…And doing something for myself, like I would be so tired that making two chapattis for
me would feel like a daunting task. I would think to myself, "If I don't make this chapatti, I
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would lie down for some time and I would get some rest. And I would be able to cater to
A: So it was that. If I had to move around a lot, had lot of work, then that day during the night I
will have a bit of fever" And at that time, I would be a little afraid that "maybe I got
infected." But by the next day I was alright. So ya, running around so much I will get a fever
This organizing theme pertains to the different aspects of the psychological experience
The first basic theme that emerged was panic, fear, apprehension caused by declining
health of the patient. When asked a question on any particular challenge that was faced by the
subject during the care-giving process, she talked about one instance when her father’s (patient)
breathing and heart rate was declining, but she had no oximeter to measure the oxygen level of
the patient. This caused a lot of panic, fear and apprehension. She had to constantly wake up
during the night to ensure her father was alright. Additional problems were created when she was
not able to avail the emergency medicines. Despite repeatedly urging a medicine store to supply
her medicines, they failed to do so on time. This also created panic and frustration. She was in
constant anticipation of the emergency needs while at the same time looking after the patient.
Even after the delayed supply of the medicines, the patient showed no sign of recovery,
and the subject had to finally search for emergency beds and available oxygen supply in the
hospitals. However, these resources were slowly decreasing which caused the subject great deal
Therefore, the second basic theme that emerged was: fear and panic in anticipation for
B: Any particular challenge that you faced apart from the ones you already spoke about?
A: So, my father's breathing and heart rate was getting really low. So, I remember making
calls to many places. So, I was not even getting an oximeter. And the medicines were
also scarce. I panicked. It was this one time I remember calling the chemist and saying
"Please bhaiya! bring the medicines sooner. My father's health is declining." And this
particular stupid, idiot would be like "Ha madam, I am bringing. We have it." and he
didn't come. I was just waiting and he didn't come....So, that was very difficult since we
had to wait till the next day. And even when it came, we had tension because he was still
not recovering. So, I was monitoring his heartbeat and I remember it decreasing. And I
was you know finally searching for beds around my area. And I used to freak out a lot.
And I had to be completely vigilant, because if it decreased further, I'll have to call the
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ambulance. And of course, when I am looking for ambulance and I am looking for beds
and everything, I'll come across the stats. So, at time, I'll see how many beds are
available, how many beds had oxygen attached. Where are the oxygen cylinders? These
things, so I had to maintain that. And it was slowly decreasing, so I really freaked out and
The declining health of the patient that night also created a dilemma in the subject
because she was the sole caregiver and if she had to take her father to the hospital, there would
be no one to cater to the needs of her mother and brother at home who were also COVID-19
patients. So, it can be said that the subject felt a burden of being the sole caregiver of three
patients.
A: “…That day, my heart was beating all the while. Because every 10 mins I would be asking
him na "What is it? What is it?" because the distance between 86 and 84 is very less and
if it just decreases a slight, I'll have to be ready and everything. And at that time, I really
got confused. Because if my father has to go to the hospital, who would go with him.
While answering to a question about availing any external support during the times of
emergency, the subject mentioned that at that time she lost her ability to think clearly and
logically. She was just tackling the problem that is immediately in front of her. She lost her
Also despite of being an avid reader, at that time she lost the ability to concentrate on
anything that she was reading. So, it can be said that the experience induced a temporary
cognitive deficit as her ability to think, focus and concentrate was lost.
A: “…But when it happens, you finally realize that these things [organizations providing
support during covid] are there. And when we were going through it, at that time I didn't
have the time or my mind just stopped. My mind just shut it down. To have logical
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explanations or the ability to think was totally lost. So what is there in front of us, let's
just focus on that. If I am able to do something like this, I'll give my 100%, and then let's
B: But you were not able to read your books as you mentioned earlier?
A: “Yes exactly, it was hard to concentrate on anything that I was reading at that time.”
Other than that, on being asked if the subject was frustrated on having to go through the
experience, she mentioned that she was particularly frustrated about her mother being
overprotective and interfering when she was doing the household chores. The subject mentioned
that this was because she usually doesn’t work at home, and when she had to, her mother was
B: At any time, were you frustrated or angry about why it happened to you?
A: A lot..A lot..Because there were so many incidences. I usually don't work at home. And
when I was working, my mother was so afraid. I would seriously scream at my mother,
you know, "Just go and have some rest." you should be resting rn. What is the point of
this na. "If you want to do this, just stand up and do-it na." She wouldn't care. She would
just be beside the door of her room and she'll look at "what I am doing?"And she would
just shout from the distance "Are, what have you done?" "This is not the way, not like
The subject mentioned that she used to receive calls from different people at that time,
but basically their questions were almost same. Though she mentioned that the people calling
were well wishers, probably inquiring about the health of the patients, but answering the same
question multiple times to multiple people was tiresome. Apart from that, answering a question
about missing out any aspects of life due to her responsibilities, the subject mentioned that
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talking to people was not one of them, because she herself chose to avoid talking to people for
A: “Yes, exactly. So, I am just watching it, and reacting on the basis of that. That is
different, but at that time talking to someone else, and telling them about it is very
difficult. You just don't fill like picking up calls, and there were too many of them.
All well wishers but it was tiresome answering the same questions.”
Also, one time the subject had to go to the market place to buy some essentials, and the
whole place was deserted. The subject mentioned that it was like a ghost town from zombie
A: “…But when the disposables were all used up, then I went during the covid to the market
and everything, and it was so scary the whole thing. It was so deserted and everything.
This Global theme encompasses various strategies, conscious and unconscious, employed
by the caregiver to deal with the challenging experience of caring for COVID-19 patients.
There was a flood of information at the peak of the second wave of corona-virus pandemic, from
both credible and fake sources covering various aspects of the situation. Such abundance of
information can prove overwhelming for a person going through the experience themselves. One
such source of information is the social media platforms. The subject mentioned that she deleted
all her social media accounts (except WhatsApp) and ignored any source of information that
might report perceived negative events related to covid-19 (like deaths). She mentioned one
instance of even deleting contact numbers of people, including relatives who could share such
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information on WhatsApp. She mentioned being afraid of her mental state being adversely
affected by such information and disrupting her capability to continue with the
caregiving activities, which was not an option at that time. She also urged the patients to try not
A: I knew that if I watch videos, because at that time videos and all were also being
circulated a lot. And if i watch you know..in my mind. I’ll get shattered. And then there
will be no one and my mother will be forced to stand up and do the work. And of course,
I don't want that. So, I deleted all social media and everything. Even in WhatsApp I was
focusing that there should be no one in my contact list. I deleted many contacts during
that time, like my uncle and other relatives who could post something like this, I just
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deleted their contact. Because "I don't want that sort of negativity in my life right now. I
On the other hand, the subject differentially had an open mind for positive information
that could aid her in the caring process. For e.g., she mentioned an instance of getting
information about a kind of spice that could potentially relieve chest pain of the patients.
Therefore, the basic theme that emerged was: exclusively letting in positive information.:
B: So, you totally obstructed any kind of news or media that could destabilize you...
A: “Yes... like I would see things that might positively affect them.. things that could relieve
their pain..like chest pain and all. If you use "Kali mirch", then you could get some relief.
Like if there were messages like that. I had an open eye for those things. But at the same
time, where the gravity of the situation. Like had the feeling of confrontation, I was
This organizing theme pertains to the strategies used by the subject, active and passive to
adjust her cognition in a way that will be optimum in the caregiving process.
Firstly, the subject engaged in positive affirmation and rationalization. The subject
mentioned that even though she was aware of the negative events caused by the disease, like
deaths and the scarcity of resources (eg., emergency beds), she forced herself to think positive.
She also rationalized to herself that her brother won’t suffer, probably because he was young,
and her parents were partially vaccinated, so it won’t cause much damage:
A: “But at that time I didn't have the choice to even think something like that in that direction
and I really loved it that I forced myself to think positive. I didn't even for once thought
you know, even though people were going to the hospitals, and they are not even getting
the beds, even if they are not getting the oxygen cylinders and everything…. I just
thought you know, my parents, I would say to myself something like this "My brother is
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here. He will not suffer. Mom and dad already had a dose of vaccine. So nothing will
happen. "We will handle it." I used to affirm myself completely, continuously and even
The subject also mentioned that she always tried to keep herself busy with something or
preoccupied with caring activities so that she didn’t have the time to think and ponder about the
experience which could mentally make her weak or make her lose confidence to deal with the
situation. Even while answering a question about what measures she thinks should be taken to
prepare people psychologically for such experiences, she mentioned the importance of being
strong and not thinking about it too much, and also gave her personal experience of rationalizing
A: “…But at that time, I did not give myself the time to think so much. I used to always
keep myself busy with something. I would be boiling water for them or preparing food
B: So what kind of measures do you think can be taken to prepare people psychologically
A: “Personally, I think when they are facing the thing at that time, especially, the caretaker.
She has to be strong. So in my case also, I wasn't giving myself the time, or the luxury of
thinking that "My mental state is not alright to take responsibility." Even when I was not
able to concentrate on something that I was reading I was not thinking about it twice. I
was thinking "Let it be. I have work left to do." So I was not giving myself that much
time. But yes, after, like the person has come out of it. After that, there is some sort of
psychological evaluation, or bridging the gap between the person that you were during
that time and the person you are right now. So that would be really helpful.”
The subject mentioned that the time she was busy with her college work and classes was
her personal time. She also expressed her discontentment when one of her classmates urged her
to suspend her responsibilities as a class representative and also not attend classes for some time.
She said that it was the only time when she was busy, but at the same time free from her
caregiving responsibilities. She mentioned that it felt selfish at that time, but she told her family
about her class schedule so that everybody adjusts their routine according to that time and
doesn’t bother her during that period. In her own words, she wanted “an escape”.
A: “…And plus like you are surrounded by so many things, that you want an escape..You don't
just want to delve into it. I remember at that time I just cried when RS said that "you don't
do the CR work, or you don't attend the classes" in X's classes. And I was like you know
when I can think about something else. "Don't take it away from me." yea, that
happened…”
A: “Like for some time, I wanted that I don't think about this thing. And you know what
happened at that time,. it felt a bit selfish, but at that time what happened was like I
already told my mummy papa that "I have my class at this time. So, you know they
would force my brother to wake up accordingly, "go have your breakfast first" I would
boil the water according to that. So that during the time period of my class, no one asks
me for something. So, I would also get rest from that thing.”
Other than that, she focused on audio-books and reading as it is her usual habit despite
having trouble with focusing on things. It can be said that she tried to maintain a sense of
A: “So at that time actually focused on audio books and reading stuff and all that. It was
difficult, otherwise I read a lot but at that time it was difficult. Because I would realize at
that time that even though consciously I am not feeling that I am having a lot of problems
31
and I should get some relief or something. But at the same time focusing on things was
getting difficult.”
Answering a question about how the subject coped with her emotions during that period,
she mentioned that the time spent with her dog, taking him for walks and caring for him helped
her cope emotionally. She mentioned that he was the only “family member” she could really be
in contact with, and that it compensated her lack of human touch during that time of social
isolation. As focusing on other things (eg., reading) was difficult, she mentioned that the time
spent with her dog was the only leisure time she got:
B: So how did you cope with your emotions during this period?
A: I have a dog. *laughs* I would focus on him and the time I would get in between. I don't
do it. But at that time I would pull him close and everything, because he was the only family
member that I can touch……. I guess the only time that I got for myself that could be said to
be sort of leisure time was my dog's walks. The times I used to take him for a walk, and I
would also play with other stray dogs. Those were the only 2 times in the day when I could
be myself.”
This Global theme encompasses the growth and positive change of the subject from the
caregiving experience.
In a response to a question about her physical and mental health during this period, the
subject mentioned that despite of the tiring nature of the work, she was happy in not being her
usual lazy and selfish self. She mentioned that before this experience, she was lazy and didn’t do
the household chores. But the situation forced her to do it. Further, she mentioned that she was
much more patient during this experience than she would otherwise be in normal circumstances:
32
B: So how was your physical and mental state during this period?
A: “I was actually standing the whole day. I was actually more active while taking care of
them because I am super lazy. So for that I was happy. That at least I am standing.”
A: “….But apart from that, I was lazy. I didn't do household chores and all.”
A: “….So I think I was really strong. That I was not that selfish, not my usual selfish self. I
think I was really active. I was much much patient than I am really now, in normal
circumstances….”
On being asked if the subject got any new insights into herself from this experience, she
mentioned that the realization that she can also work under pressure. Earlier, when she read
about the narratives of people suffering and working in the pandemic, she thought that only
emotionally strong people can deal with a grave situation like this - she would be the first one to
break apart if something like this happens to her. But from this experience she discovered her
She also shared her realization that one only realizes their true strength when they are
B: From this experience, have you got any insights, or discovered something new about
yourself?
A: “I can also work under pressure. *chuckles* So I always thought, even when this whole
thing started I had these narratives. I read about these narratives that how people were
suffering, how people were actually working. And I didn't think that we are going to
survive. I thought that if something like this happens, I will be the first one to break apart.
But I used to think that this is something only emotionally strong people can do. And not
someone like this. I won't be able to manage it, I'll just break up totally.”
A: “Ya, exactly. I could actually understand the thing that you don't know how strong you
are until the situation comes. At that time only, I could understand that thing.”
33
A: “But yeah, at least I understand this thing that if something like this happens, if
something so serious again happens in my family and everything, at least I won't fall
Another basic theme that emerged from the discussion was the perceived positive change
in the family member’s perception of the subject. She said that only after this experience, her
family members thought that no matter how lazy she was, she can take things into her hand when
the situation calls for it. Earlier, they had no confidence on her that she would be able to carry
B: So has this experience changed how your family members look at you now?
A: “I think so. I think so. Like I hope so. I really hope that they do. Ya actually my father
would say that "I never thought you know that you could partake this, or work under so
34
much pressure. though one day I saw that you were doing it, next day I was actually
thinking that your mother has to do the work, because we didn't trust you with this so
much" But after that they think "no matter how goofy she is she can take things into her
hand, and if it comes to a serious thing, she can do it." It’s just my thinking. I really wish
that they are thinking the same. *Laughs* I wish "it’s their thinking as well" Yes, one
thing my father definitely told "I didn't believe that you will be able to do it" They had no
This organizing theme pertains to the subject’s change in outlook towards life from this
experience. Firstly, she realized the transient nature of life. Though, denial of death formed a
pertinent aspect of the discussion, there was one instance of her mentioning the realization of the
shortness of life. It was when the situation was slowly getting better for her family and she
finally had the courage to read about the stories and experiences of people going through the
same experience, that she had this thought. She mentioned that this realization made her fulfill
A: “….After that finally, when they got all right and I was finally assured that nothing will
happen no, then I started reading stories, the stats and the things, and the experiences, the
videos and all that. And I was like "Life is too short man." Maybe today my immune
system worked. Maybe next time it won't. I always wanted to be a bald person, so I want
Doing the household chores was one of the primary aspects of the caregiving process as
the primary caretaker, her mother was sick with COVID-19. The subject mentioned that she
finally understood the tolling nature of the work of homemakers. She earlier pondered why after
making a big meal for everybody her mother would lose her own appetite. But going through the
35
experience herself made her understand why it happened. She mentioned that after so much
work, one doesn’t have the energy left to even eat. And she also understood the importance of
cooperation of other members of the family with the homemaker. So, it can be said that the
subject was able to empathize with her mother’s pain and of the homemakers in general.
A: “But yes, after this particular time, I realized how homemaker, how much she gets tired.
How tolling the work is, especially if she has to take of 3 other human. And I remember
that my mother used to scold my brother that "to give you the plate I have to come to
your room. Why can’t you just go to the kitchen and take your plate and everything."
This time I actually realized how frustrating that can be when you know, you are making
chapattis and so much heat. And you just. "I can't even ask for her help from someone
else. I just have to do it for myself. I would totally understand when I would see my
mother after making a big meal. She would skip eating. She would just like sit and rest.
So I was always confused "Mummy, you made such great meal, why aren't you tasting it.
Why aren't you eating. So I came to understand that the person gets so much tired that
Discussion
patient using thematic network analysis and found five global themes: “Attitude towards the
“Coping”, “Enhancing Experiences” consisting of different organizing and basic themes. The
first global theme included the caregiver’s perception of symptoms of COVID-19, her initial
reactions, the nature of precautions, denial towards various aspects of the disease and perceived
seriousness of the disease. The symptoms were typical of COVID-19 disease which included
36
respiratory problems, chest pain, body pain etc. and the novelty of the disease and its symptoms
being similar to fever initially caused nervousness and uncertainty. This uncertainty might be
In the current study, the subject was faced with many challenges in the caregiving
process, including lack of knowledge, scarcity of resources and unmet needs. Previous studies
have reported lack of public knowledge and awareness regarding various aspects of COVID-19.
(Sun, Wei et al., 2020; Mubeen, Kamal et al., 2020). Other studies have shown that lack of
access to medical equipments for caregivers made caring for COVID-19 patients a challenge
which is also seen in the present study. (Karimi, Fereidouni et al.,2020, Mohammadi, Farjam et
al.,2021). Denial of deaths related to the disease and also feeling of being immune to the disease
was seen prior to going through the experience. However, the experience of caregiving and
witnessing the suffering of family members increased the perceived seriousness of COVID-19
The subject experienced unpleasant physical, psychological and social experiences while
caregiving. It included physical exhaustion from the burden of the work, panic, fear and
apprehension caused by declining health of the patient and unmet emergency needs, and burden
of answering multiple people inquiring about the patient’s health. The result of a review done by
Choi and colleagues showed that sleep disorders fatigue and inadequate self-care were
recognized as common physical health problems in family caregivers. (Choi, Danahoe &
Hoffman, 2016). Other studies on nurses have shown that physical exhaustion, psychological
helplessness, health threat, lack of knowledge, and interpersonal unfamiliarity under the threat of
epidemic disease led to a large number of negative emotions such as fear, anxiety, and
helplessness. (Boyle, Robertson et al., 2006; Kim Y, 2018). However, a unique finding of this
37
research is that the subject was frustrated and angry on her mother (patient) being overprotective
The intense nature of the pandemic and the pressure of caregiving prompted the subject
to use various active and passive strategies to cope with the experience. She controlled the
exposure to information by selectively focusing on positive information and blocking off any
negative information circulated during that time. She adopted rationalization, positive
affirmation, distraction and to some extent denial as defenses to psychologically adjust to the
situation. Further, she continued attending her classes as she claimed it was her cherished
personal time. Other than that, the study found that spending time with and caring for her pet
helped the subject to cope emotionally. Some studies have shown that reduced social interactions
and social exclusion while providing care are associated with anxiety, depression, apathy,
disappointment, loneliness, and isolation. (Schulz, Sherwood et al., 2008, Vasileiou, Barnett et
al., 2017). But contrary to these studies, the subject in the present study did not report such
negative emotions to be associated with social isolation, except, one instance of going to the
market and it being deserted brought about a scary feeling. In that instance, it can be said that a
mild impact of social isolation was felt. Otherwise, the subject willfully avoided social contacts
because she wanted to avoid talking about the experience. It also emerged from the discussion
Apart from the unpleasant physical, psychological and social experiences, the subject
also experienced a sense of psychological growth. She discovered her hidden strength and
potential to work under pressure. Similarly to a study done by Abendroth and colleagues, in this
study, the subjected reported a sense of responsibility, compassion and patience in taking care of
the patients. (Abendroth, Lutz et al, 2012). Additionally, the subject also felt a sense of empathy
38
towards the homemakers, and realized the transient nature of life. Hence, the experience of
Limitations
The sample size of this study was limited (n = 1), and therefore the results might not be
generalizable to a larger population. Additionally, only a single interview was conducted over
the online modality. Therefore, data from multiple sources needs to be explored to gain an in-
Conclusion
primary caregivers of COVID-19 patients using thematic network analysis. It was found that
both unpleasant and enhancing experiences were part of the caregiving process. The caregiver
employed various active and passive coping strategies to deal with the gravity of the situation
and the pressure of caregiving. Psychological growth and change in outlook towards life were
some positive consequences of the experience. This study provided data that can aid in building
effective interventions to protect the mental and physical health of the primary caregivers, and
also identify and rectify the structural limitations that makes the caregiving process challenging.
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Appendix
Interview Schedule
Opening
1. When was the first time you suspected that your family members might be positive?
3. How much time elapsed between when you first suspected and when you finally decided to go
for testing? Initially, were you in denial that it could happen to you?
4. Are you used to checking the covid stats? How did it make you feel when the cases were
Main body
1. How did you feel initially when you realized that all other members were positive and now it
3. What were the challenges you faced while handling the patients?
42
4. What was your mental and physical state during this period?
5. Were you afraid of getting infected yourself while caring for them?
6. Did you feel the urge to break the protocols and be in contact with them?
7. How did you cope with your emotions? At any point, were you afraid it would make you
dysfunctional?
8. Did you ever feel Overwhelmed with the amount of information or news regarding covid?
10. Did you get any kind of support during these times? Were you able to access the necessary
resources?
12. Did you feel that you were lagging behind or missing out on other aspects of your life due to
13. If you had gone to the hospital, What did you see, how was your experience there?
14. How was their recovery process for you mentally and physically?
Closure
2. Have you got any new insights into yourself from this experience? Anything new that you
discovered?
4. Has this experience shifted your perspective towards life in any way? Do you see any change
5. Having seen such chaos around, so many people dying it is almost impossible to ignore death.
So has this experience changed how you think about death? Or do you think about it at all?
43
6. Do you think this experience has changed how your (parents/the people you were taking care
of) look at you now?) Do you see any changes in their behavior?
7. Did your experience in any way change your perception about the severity/ seriousness of
covid?
8. What kind of emotions do you feel when you think about that experience now?
9. Have you been able to cope up with these changes? What helped you cope?
10. What kind of measures do you think can be taken to prepare people psychologically for this
Transcript
(The interview was mostly in English, and therefore, represents the participant’s own words
B: When was the first time that you suspected that your family members might be
positive?
B: Yes. Like what were the symptoms that you saw that led you to suspect that it might be
covid?
A: So, my father is a govt. officer and during that time, offices were doing alternate days. Even
though everything was sanitized every day and all that. But one particular day, he came back and
he couldn't get up because he was like feeling so much body pain, and he comes home around
7:30-8 and till 11 or 12, he had a very high fever. So, the next day was off and he didn't have to
go to the office. But the day after, he started having chest pain and a bit of breathing problem,
44
and seeing these, we started being a bit nervous. We thought that these are symptoms of covid.
But that day he was so sick and apart from my father, no one knows how to drive. I can drive but
at that time, I didn't have a driving license. And lockdown was on, so there were police officers
who would stop you and ask for a driver's license. So, if the testing had to be done, my father
would have to go himself. But even that day my parents were not ready to accept that...you
know...that my father finally got it..so just as a precautionary thing.. He stayed in one room, and
all of us stayed in other rooms. Also, we kept his food outside the door.
So, the very next day... he was again getting ready for office, even though his body was not in a
state...and also that day, my mother too started having body pain. So, we knew something was
happening. So then, my father went in the morning for testing. And by evening, because my
brother and my mom, both had some symptoms...so my father phoned and told them that there
are chances that he might be positive, so its better if all of us get tested soon. Because the earlier
the report comes, the sooner we can, you know, act upon it.
A: So initially, the day he had off...our family was somewhat in denial..but not...like we were
taking the precautions. We thought that, yes, there might be a possibility. But at the same time,
my father was not accepting it ki "I could have it". Because he was like, "I am keeping my
distance in the office, wherever I go..You know.. Even when my pressing the buttons in the lift, I
am not pressing it with my own fingers. I am using gloves and all that. " And yeah, we actually
had to force him to get tested, because he was completely saying thing this you know, "Fever, to
I had before as well. So its just fever." Even we were not certain if it was covid because the
symptoms were very similar to a fever. But we decided not to take the risk.
45
B: So during this period, when the second wave hit were you checking the covid-19 stats?
So how did it make you feel when the cases were rising in India?
A: So when we got tested, and report and all came and everything. and my father(laughs) is a
huge over thinker. So.. and during this time, in his office, there were many deaths. Every day,
there was some message coming on WhatsApp, and after this, finally, they got to know about
this. So, after this, things just spiraled down. Before this, you know when they looked at the
news and everything, the statistics and all that, it didn't affect them. But now when they were
inside it, it got.. I mean they got really down. They would say to me "If you had got a job by
now, we won't have had so much tension. You don't have a job, what If if I die." So yeah..
A: Yaar see, I saw how it was affecting my parents. Okay! So I have to be positive somewhere,
and as the only person was doing everything, I didn't think that I could afford, you know..seating
and thinking about it that.. you know.. if something happens if...you know + I knew that if I
watch videos, because at that time videos and all were also being circulated a lot. And if i watch
you know..in my mind..I'll get shattered. And then there will be no one and my mother will be
forced to stand up and do the work. And of course, I don't want that. So, I deleted all social
media and everything. Even in WhatsApp I was focusing that there should be no one in my
contact list. I deleted many contacts during that time, like my uncle and other relatives who could
post something like this, I just deleted their contact. Because "I don't want that sort of negativity
in my life right now. I knew how it could have affected me." And as I saw my parents, my
brother..how sad they became. I actually tried to bar them from watching these things. But that is
the thing naa. I can't go there personally and snatch their phones.
46
When I told them, they would be like..ha ha. We have stopped. And in some time, they would
watch it again.
B: So, you totally obstructed any kind of news or media that could destabilize you...
A: Yes... like I would see things that might positively affect them.. things that could relieve their
pain..like chest pain and all. If you use "Kali mirch", then you could get some relief. Like if there
were messages like that. I had an open eye for those things. But at the same time, where the
gravity of the situation. Like had the feeling of confrontation, I was totally averting that thing.
B: So you had reasonable control over what info you were taking in..
A: Yess
B: So you have already told many things. What was your first reaction when you came to
know that everybody else was positive and you are the only one who has to take
responsibility?
A: When I finally realized what was happening, and slowly I saw that they can't even move and
all were in different rooms. At that time.. I don't know actually. I am a very selfish person and
these three people have been the caretakers of my life always. I have always been a very moody
person. When I don't want to do something, I don't do it. But this time, I don't care. I have to be
there. i have to be with them. Because sometimes, my legs would pain from standing in the
kitchen, or working. But if I won't do it, who would...because we don't have the option na. going
somewhere or anything.”
A: I don't know if it’s voluntary or not, because I was the only one left in the house.
B: But still sometimes, people might close them off in such situations, but you were positive
A: I seriously don't think if we are living with our family and something like this happens, we
can do it, because yes, if I wouldn't have seen my family in front of me, I might have questioned,
that I cannot do this because I am not that strong emotionally. But at that time, I did not give
myself the time to think so much. I used to always keep myself busy with something. I would be
boiling water for them or preparing food etc. So I kept myself busy with something.
B: At any time, were you frustrated or angry about why it happened to you?
A: A lot..A lot..Because there were so many incidences. I usually don't work at home. And when
I was working, my mother was so afraid. I would seriously scream at my mother, you know,
"Just go and have some rest." you should be resting right now. What is the point of this na. "If
you want to do this, just stand up and do-it na." She wouldn't care. She would just be beside the
door of her room and she'll look at "what I am doing?"And she would just shout from the
distance "Are, what have you done?" "This is not the way, not like this etc etc." My mother's
taste na completely went away. She would scold me everyday "How have you made this food?"
"You made so terrible food." And I would be like "What happened to your own taste?" So, it was
just that. I didn't have any other frustration, and yes, I just had frustration about one thing that I
would feel so tired at the end of the day. So it went like that ki after serving water and terrible
food to everybody, I would be like, I would just fall on my bed and just fade away. I was so
tired. This is it. And doing something for myself, like I would be so tired that making two
chapattis for me would feel like a daunting task. I would think to myself, "If I don't make this
chapatti, I would lie down for some time and I would get some rest. And I would be able to cater
to their needs in a much better way. You know Bagmish, at that time it was difficult to get
things. They needed hot water and they needed thermal flask. So, we only had one and I ordered
B: *Laughing* Sorry!
A: Are! It’s okay, even we laugh at that. So, for my mother and brother, I had to give them water
in a normal bottle. And it would get colder in some time. So, I had to again boil water. So, that
thing was really frustrating for me. I would just curse Amazon “Why they are not delivering
yet".(Laughing)
A: But you know, our brains stop working at time. You just focus on like giving them the things
they are asking for at that very time, especially water. because as they were explaining the
symptoms I felt they had a sore throat. And when you have a sore throat, you just want
something warm. So, tea was being made a lot of times during the day.
But then also, I would restrict the amount of tea, because the milk would affect their sore throat.
So, I would just stick to black tea and hot water, which was made a lot of times. Because you
cannot boil the same water again . And I would really have to be vigilant when I am giving them
food or something, I don't touch their utensils. Otherwise you have to wash and sanitize them
You know actually I might have worked better if I already had some experience with the
household chores.
B: Any particular challenge that you faced apart from the ones you already spoke about?
A: So, my father's breathing and heart rate was getting really low. So, I remember making calls
to many places. So, I was not even getting an oximeter. And the medicines were also scarce. I
panicked. It was this one time I remember calling the chemist and saying "Please bro! bring the
medicines sooner. My father's health is declining." And this particular stupid, idiot would be like
"Ha madam, I am bringing. We have it." and he didn't come. I was just waiting and he didn't
49
come, Then, I finally called him after waiting for some time. "Bhaiya, I have already called you
3 times. Why isn't it coming. His health is declining a lot. please send someone. " And he said
"Madam, the delivery boys already left for home. And they were the ones talking to you." So,
that was very difficult since we had to wait till the next day. And even when it came, we had
tension because he was still not recovering. So, I was monitoring his heartbeat and I remember it
decreasing. And I was you know finally searching for beds around my area. And I used to freak
out a lot. And I had to be completely vigilant, because if it decreased further, I'll have to call the
ambulance. And of course, when I am looking for ambulance and I am looking for beds and
everything, I'll come across the stats. So, at time, I'll see how many beds are available, how many
beds had oxygen attached. Where are the oxygen cylinders. These things, so I had to maintain
that. And it was slowly decreasing, so I really freaked out and called my brother-in-law who
lives in Mayur Vihar.So, he can just guide us from that far. He can't do anything. Because this
was the very first time that we were facing something like this and the whole resource
responsibility was coming on my shoulders, I freaked out a lot. I just wrote the no.s of the
ambulances, the beds and everything. I told, I discussed it with my parents, and my father was
like "Lets just wait for few more minutes. And then lets see what could be done." So finally, he
didn't have to go because I think by next 24 hrs or something, the thing increased. And it stayed
there an, the low level; it reached 86 or something and it stayed there. And at 84, I was telling
him "We'll have to just rush to the hospital." So, it was a lot. That day, my heart was beating all
the while. Because every 10 mins I would be asking him na "What is it? What is it?" because the
distance between 86 and 84 is very less and if it just decreases a slight, I'll have to be ready and
everything. And at that time, I really got confused. Because if my father has to go to the hospital,
who would go with him. Because if I go there, who would stay at home. So, I discussed all these
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things with my brother-in-law, my parents talked to him as well. We are looking for it now, If we
B: Did you receive any support during this time from outside of your family?
A: Nowhere. There are organizations and everything that work but till that time I didn't know. I
mean when you read the newspaper and you read the news and everything, "it doesn't happen." It
just can't happen to you. You feel like you are immune to something like this. So you don't take a
2nd look towards it. But when it happens, you finally realize that these things are there. And
when we were going through it, at that time I didn't have the time or my mind just stopped. My
mind just shut it down. To have logical explanations or the ability to think was totally lost. So
what is there in front of us, let's just focus on that. If I am able to do something like this, I'll give
my 100%, and then let's see what can be done. But ya, I know, like within my society there were
other people where in the family there was not a single person standing, all of them were covid
positive. So they contacted ISKCON temple. From there, they got their meals and everything
packed. And the guards will keep the food on their doorsteps and leave..But yeah, like I didn't
get the support system..And more than me when they call, they used to talk to patients and
everything. Because when they call me, I used to be either very busy or I just didn't know how to
answer the question. I was like "I don't even want to talk about this."
A: Yes, exactly. So, I am just watching it, and reacting on the basis of that. That is different, but
at that time talking to someone else, and telling them about it is v difficult. You just don't fill like
picking up calls, and there were too many of them. All well wishers but it was tiresome
And plus like you are surrounded by so many things, that you want an escape..you don't just
want to delve into it. I remember at that time I just cried when RS said that “you don't do the CR
work, or you don't attend the classes" in X's classes. And I was like you know when I can think
about something else. "Don't take it away from me." yea, that happened.
Like for some time, I wanted that I don't think about this thing. And you know what happened at
that time,. it felt a bit selfish, but at that time what happened was like I already told my mummy
papa that "I have my class at this time. So, you know they would force my brother to wake up
accordingly, "go have your breakfast first" I would boil the water according to that. So that
during the time period of my class, no one asks me for something. So, I would also get rest from
that thing.
B: Yes, makes sense. You are going through so much; you also need time to replenish.
A; Haan.. true..And at that time if I am looking into like I am watching series or something, ek
toh you don't have the time, and even when you have some time, you are thinking ki " I am free,
at that time you just want to sleep. Because you are so tired. So you never consider yourself
for series. So this was one part where I was busy but at the same time a little bit free.
B: So did you feel the urge to break the protocols and be in close contact with them?
A: Not exactly but at the same time 2 3 times I felt that. But at that time I knew that if I fall
down, my mother has to stand up, my father has to take care. And I don't want that, so I had to
take care of myself as well. I did not come into contact with them but at the same time I also
felt like that they were sick, so their room needs to be cleaned. And it would be better that
way. So I told my mother to go into my father's room and I will clean her room and everything,
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definitely wearing a mask and gloves...But she was like "No. We'll do it ourselves. And I also
remember her scolding me for this thing, because I was doing too much work.
B: So during the process, were you afraid that you"ll get infected as well?
A: I was , but at the same time I was willing to get infected, but my parents were like "wear the
mask" yehi that and, everytime I was giving them something or another, I have to wear the mask,
I have to wear the gloves. I have to take the precautions that I should not go very near to them. or
when they are talking to me, I have to maintain some sort of distance or something like that. And
I can't talk to them. Even when I am talking to them , I have to keep a lot of distance. That is
very difficult. So I was like because I was so tired of all this. Sometimes I would think, a funny
thought you know."Its better if I would have gotten infected instead." Why my immune system is
But I didn't care so much you know because my parents were always reminding me time and
again that you have do this thing. you'll have to wear masks and gloves while handling our
utensils. Once my mother used to do this thing ki she used to tell me that "give me a bucket of
water." and she would clean her utensils by herself once, or else my father used to do this in the
bathroom, and after that when the things are cleaned and everything she would ask me ki "wash
these things, wash these utensils again, and I used to do that..after watching it by myself I would
again wash them with dettol or something like that. So it was always like my mom's idea. I never
thought. Even after that I was v lazy, I was like "Are are!sirf paani hi to dalna hai. Itne mein
kuch nahi Hua, to ab kya hoga." I am in the home only. I was very careless about it.
B: So how was your physical and mental state during this period?
A: I was actually standing the whole day.. I was actually more active while taking care of them
because I am super lazy. So for that I was happy. That at least I am standing.
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A: So it was that. If I had to move around a lot, had lot of work, then that day during the night I
will have a bit of fever" And at that time, I would be a little afraid that "maybe i got infected."
But by the next day I was alright. So ya, running around so much I will get a fever or something.
B: So were you reflecting on the process "What is happening?" The whole experience you
were totally involved that you didn't get the space for that?
A: Actually, it is very difficult to summarize the whole experience. Please repeat the question
once.
B: So what I feel like is that you were totally engrossed in the experience. Caring for your family
and everything. So between that, did you get the time and space to observe yourself during the
experience. "Like what is happening, did you get the time to actively reflect on it?
A: No..no.. So for 7 days, I was like. in an extreme way I did the thing. So I don't think between
that I had got such moments, At night, when I will lay down on my bed, then I would have if
there was not so much work, and I was not so tired., maybe I would have thought. But I would
just sleep instantly. There was no time to think." because these things were always going
through my mind "Now I will have to make rotis. maine us gas mein pain garam karke rakha
hai.phir mujhe wo bhi banana hai."So it would run through my mind a lot. What I have to do
next..
A: You know actually it is better like this. That you are from my age group. If I would have done
it with someone else, I would have been v formal. And also while giving answers, I would have
felt awkward"
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Q. So how did you cope with your emotions during this period?
A: I have a dog. *laughs* I would focus on him and the time I would get in between.. I don't do
it..But at that time I would pull him close and everything, because he was the only family
member that I can touch. Well, from my mobile, I can't access all those apps, sites.. Even while
using Google in the news section, the stats and all would be there. So I was afraid to use those
things. So at that time actually focused on audio books and reading stuff and all that. It was
difficult, otherwise I read a lot but at that time it was difficult. Because I would realize at that
time that even though consciously I am not feeling that I am having a lot of problems and I
should get some relief or something. But at the same time focusing on things was getting
difficult. I guess the only time that I got for myself that could be said to be sort of leisure time
was my dog's walks. The times I used to take him for a walk, and I would also play with other
stray dogs. Those were the only 2 times in the day when I could be myself.
B: So did you feel this situation was affecting your studies in any way?
B: But did you feel you were lagging behind or missing out on other aspects of your life due to
your responsibilities?
A: Not really. Because I didn't talk to anyone in those days. Before that, I was talking to my
friends and everything. But ya about studies, it was even started during that time.
B: But you were not able to read your books as you mentioned earlier?
A: Yes exactly, it was hard to concentrate on anything that I was reading at that time.
A: So like, talking to people and anything. I chose myself that "I don't want to do it." because I
had to explain the same thing multiple times to multiple no. of people. I am getting out of the
situation, I am okay with it. But at the same time, I don't want to repeat it again and again.
B: Was it difficult to stay away from social media, did you feel the urge to open it at any
time?
A: No man! I am not that active on social media. So it didn't affect me that way. I went to insta, I
made my account only because I wanted to see memes. And after some time, memes started
getting boring and everything. Because they started repeating themselves, so I was like "Just get
rid of it."
B: So I saw a really interesting meme, One that said something like "Do you like someone with
A: Yes I remember.. I really like the memes where someone writes funny stuff over an old art or
painting.
B: So did you have any difficulty accessing resources? Like, you told earlier about the
medicine.
A: Ya, I got them. But it is that particular time during the night, when I had to continuously, I
mean I was not able to sleep. And I will wake up time and again. " I have to get back to my
father and ask him "Are you having the problems now also?" Because till that time, the oximeter
didn't arrive. Even when I would wake up to go to the toilet, I would just make sure that I Ask
him once "If he is okay. and at that time if someone asks me for water, I give them and sleep.
And so one whole night was spent like that. The next day, it came very late. So, the anticipation
time was really hard. Then the thermas thing. That is the thing na, "You don't think na that you'll
want something so bad, something so small, something so trivial." And at that time I could
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actually relate to it, "kitna zyaada unko prob aa raha hai." and then the utensils that my parents
were using, after washing I would put them with other utensils. My mother would tell me to do
the same thing. So in between we also started using disposables. So that I don't have to wash
them again and again. Some specific things, like bowls or glass that they would need again and
again, those were with them. But other things like the tea cup which they were using multiple
times during the day, and for them to dry up, I can't give it to them. But when the disposables
were all used up, then I went during the covid to the market and everything, and it was so scary
the whole thing. It was so deserted and everything. So it just felt like a ghost town from a zombie
movie. It was like that. Then I would go inside, taking the precautions and everything, but it was
Sometimes, I would think "Why did I not get my driving license?" So, I always took it for
granted na. Ki if I needed to go somewhere, I'll tell my father and he would take me." But at that
time you realize there should be someone else also so who has a driving license. So if something
My mother even scolded me. "We knew you went. Why did you go?" "Because I knew you
wouldn't agree." because I knew that after some time they would stop asking me for hot water.
"We would drink cold water. It doesn't matter." But I knew that they needed it. They needed
something like this. So it was of course important. I also realized one thing that if she scolds me
usually I talk back and everything. But at that time when she would scold me, its okay "You are
sick. Scold me. You are having entertainment in this only." *laughs
B: They might be also feeling bad that you have to do so much. So they might be trying to
A: Yess, true true.. But you know I really felt bad about that "wohi ki hum dono hi tarah see piss
rahe the". They were thinking this thing and I was thinking "See how sick you are, at least rest
B: From this experience, have you got any insights, or discovered something new about
yourself?
A: I can also work under pressure. *chuckles* so I always thought, even when this whole thing
started I had these narratives; I read about these narratives that how people were suffering, how
people were actually working. And I didn't think that we are going to survive. I thought that if
something like this happens, I will be the first one to break apart. But I used to think that this is
something only emotionally strong people can do. And not someone like this. I won't be able to
manage it, I'll just break up totally. You know, break into pieces. Because I won't be able to
handle myself. And we will be too confused ki “Oh my God! Something like this has happened
to our family and I cannot do anything. “But at that time I didn't have the choice to even think
something like that in that direction and I really loved it that I forced myself to think positive. I
didn't even for once think you know, even though people were going to the hospitals, and they
are not even getting the beds, even if they are not getting the oxygen cylinders and everything.
So I just didn't think in that way. I just thought you know, my parents, I would say to myself
something like this "My brother is here. He will not suffer. Mom and dad already had a dose of
vaccine. So nothing will happen. “We will handle it. " I used to affirm myself completely,
continuously and even when my father’s oxygen level dropped down and everything. Even at
that time I was like ki "These things happen, that you read in the newspapers and all. But I am
immune to it. I will get it. I will get everything. I will do everything." So I was just like, you
know in normal circumstances I will think a lot like I allow myself to you know fall apart. I
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allow myself to think in a negative way. But for this particular situation, when the pressure was
there and everything. I knew if I do that, it won't help anybody. I have no choice, and I have to
be there in this moment. And I didn't allow myself to think negative, "I have to have to think
positively during this time." Like I never thought about this experience before this, but its just
like. That particular period of my life ..I completely dissociated myself with it. Even after they
got better, I wouldn't talk about it. My mother would talk to my relatives and everything, and she
would say "Anku has done everything." And I would feel like..I would think at that particular
time the person who is working, who is taking care and everything, it was not me. Because the
way that person behaved, those are not my characteristics. I don't behave that way. Because
otherwise, even for a minor inconvenience, I would cry a lot. At that time, I was chill and doing
shit.
A: Ya, exactly. I could actually understand the thing that you don't know how strong you are
until the situation comes. At that time only, I could understand that thing.
B: So did this event affect your self-esteem? How you think about yourself now?
A: No...*laughs* I told na, ki that particular person, it was somebody else only. It wasn't me. i
B: Like that was a different personality, and now you are back to yourself?
A: In normal circumstances. But yeah, at least I understand this thing that if something like this
happens, if something so serious again happens in my family and everything, at least I won't fall
B: Has this experience shifted your perspective towards life in any way? Do you see any
change in your aims and aspirations, and what you value now?
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A: I started thinking. So this was the time after which I shaved off my hair. And I was like they
were all right and everything, I was thinking about that. After that finally, when they got all right
and I was finally assured that nothing will happen no, then I started reading stories, the stats and
the things, and the experiences, the videos and all that. And I was like "Life is too short man."
Maybe today my immune system worked..Maybe next time it won't. I always wanted to be a bald
Other than that, I thought. I just thought. I didn't think ki I'll work upon it. you know..If I had a
job, maybe my father wouldn't be taking so much tension or something like that. But then I know
my father. Even then, he would have overthought. It was just a passing thought.
A: I don't know exactly. I mean I am doing something that I really wanted to do. That I am
enjoying. So So I just wanted time to go faster. "Taki jo final cheez hai na, like I just wanted that
my masters complete ho jaye do teen din ke andar, mere mphil complete ho jaye..And I am
having a job or something like that. So its about the time. I am still doing the things. But apart
So after that I started doing that stuff. But my mother was like "Mujhe tujhpe bohot daya aa rahi
hai. Humara itna khayal rakha hai.(I am feeling pity on you, how much have you taken care of
us). So she was like. No don't do anything." and she started doing the work and everything. But
yes, after this particular time, I realized how homemaker, how much she gets tired. How tolling
the work is, especially if she has to take of 3 other human. And I remember that my mother used
to scold my brother that "to give you the plate I have to come to your room. Why can’t you just
go to the kitchen and take your plate and everything." This time I actually realized how
frustrating that can be when you know, you are making chapattis and so much heat. And you
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just. "I can't even ask for her help na from someone else." I just have to do it for myself. I would
totally understand when I would see my mother after making a big meal. She would skip eating.
She would just like sit and rest. So i was always confused "Mummy, you made such great meal,
why aren't you tasting it. Why aren't you eating? So I came to understand that the person gets so
much tired that you don't have the energy left to eat.
B: True. You also have the apprehension na if you make a meal like "how it will taste."
A: No, I didn't have that feeling though. I just felt like "You are so much tired tat. You feel like
you have done so much work, but at the same time you haven't done anything. So you feel like
you don't deserve it. Like its okay you are thinking ki I have done something so great. But at the
same time, I did what my mother does every day! So it’s nothing new right? Like I actually get
B: So has this experience changed how your family members look at you now?
A: I think so. I think so. Like I hope so. I really hope that they do. Ya actually my father would
say ki "I never thought you know that you could partake this, or work under so much pressure.
though one day I saw that you were doing it, next day I was actually thinking that your mother
has to do the work, because we didn't trust you with this so much" But after that they think “no
matter how goofy she is she can take things into her hand, and if it comes to a serious thing, she
can do it." Its just my thinking. I really wish that they are thinking the same. *Laughs* I wish "its
their thinking as well" Yes, one thing my father definitely told "I didn't believe that you will be
A: Like I said, if it’s not happening to me directly, it’s just not happening. I did not even feel that
something like this is occurring, so even if I read things about people in the news or something "I
don't know them personally. So I don't even feel that something like this is happening. "
A: No No. Even while taking care of them at that time, I didn't allow myself to think negatively.
Like if I would have known somebody and that person would have perished, I would have
actually thought something like this. But Thank God! Nothing like that has happened till now.
My father was really sad for many days because many of his friends passed away. One of his
friends, he committed suicide. But I would say to give some sympathy I would say ki "Its okay."
It’s not okay of course. I would say ki. I don't know how to control him about something like
this. But ya, I didn't think about death at that moment. Because these are like the closest people
in my life. These are the people, you know even the possibility of leading to something like that,
I don't even think about it. I don't want to think about it. So I don't think about it.
B: So did this experience change your perception about the seriousness of covid from
before?
A: Ya, it did it did. Before it was something that was happening in the world. And I used to
think, "Why are people not taking precautions?" But now I saw that my parents were vaccinated,
my father was taking precautions and everything. Still he got infected. And we don't know. Like
we saw the symptoms. But maybe before that only he got infected. We don't know about that.
Like I think because they had one dosage of vaccine, there body was able to fight with it. I don't
know. I used to think if they had not taken it, what would have happened?"
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B: So now do you reflect back on that experience? And what emotions do you feel when you
A: I think this is the very first time that I am thinking about it. I really distanced myself from
that whole situation. I didn't think of that. But at the same time I knew that it can push them to
that particular thing. So I think I was really strong. That I was not that selfish, not my usual
selfish self. I think I was really active. I was much much patient than I am really now, in normal
circumstances. Like my brother. To do his work, I really had problem. But at that time, no matter
what time he was asking for water. I will just completely run into it. You know. That’s why I say
ki I acted so out of character that I think that person was completely someone else only.
B: So what kind of measures do you think can be taken to prepare people psychologically
A: Personally, I think when they are facing the thing at that time, especially, the caretaker. She
has to be strong. So in my case also, I wasn't giving myself the time, or the luxury of thinking
that "My mental state is not alright to take responsibility." Even when I was not able to
concentrate on something that I was reading I was not thinking about it twice. I was thinking
"Let it be. I have work left to do." So I was not giving myself that much time. But yes, after, like
the person has come out of it. After that, there is some sort of psychological evaluation, or
bridging the gap between the person that you were during that time and the person you are right
B: It was really a great experience interviewing you. Thank you so much for your time.