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Metro Dumaguete College, Inc.

E.J. Blanco Extension Road, Brgy. Daro, Dumaguete City, Philippines 6200
"Telephone Nos. (035) 420-9801, 420-9728 or 422-4605"
Website: www.mdci.edu.ph

Candidate’s name:
Trainer’s name:
QUALIFICATION: FOOD AND BEVERAGE NC II
Title of Assessment FOOD AND BEVERAGE SERVICES NC II
Units of competency
PROVIDE ROOM SERVICE
covered:
Date of assessment:
Time of assessment:
Materials and equipment
 Food trolley, Tray
 Tableware
During the demonstration of skills, the
15 10 5 3 REMARKS
candidate:

 Set up trays and trolleys keeping in mind balance,


safety and attractiveness

 Cover food items during transportation to the


room*

 Knock 3 times and state “Room Service”

 Greet guests politely in accordance with the


establishment’s service procedures

 Ask guests where they want the tray or trolley


positioned

 Set-up table with accordance to the guest order

 Present the food

 Asked for extra service

 Present Room Service Control Sheet & The Bill

 Ask guests to sign for charge accounts

 Ask the guest about any special needs

 Provide instructions before living. “feel free to call


the room service department to pick your soiled
dishes”

TOTAL: 180 POINTS

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