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  • Orders Shown Incorrectly in Error Queue Management /n/OTX/RM - WSC - PEQ

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    Darshan N
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    Orders created with attachments are successfully transferred to OpenText but incorrectly remain in the error queue management (/n/OTX/RM_WSC_PEQ). For example, work order 420618708 was created through IP10 with an attachment and is visible in OpenText but also shows as an error in the error queue. Orders created from Iw31, IP10 or IP30 with attachments are successfully updated to OpenText but incorrectly remain in the error queue.

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    Orders created with attachments are successfully transferred to OpenText but incorrectly remain in the error queue management (/n/OTX/RM_WSC_PEQ). For example, work order 420618708 was created through IP10 with an attachment and is visible in OpenText but also shows as an error in the error queue. Orders created from Iw31, IP10 or IP30 with attachments are successfully updated to OpenText but incorrectly remain in the error queue.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    46 views1 page

    Orders Shown Incorrectly in Error Queue Management /n/OTX/RM - WSC - PEQ

    Uploaded by

    Darshan N
    Orders created with attachments are successfully transferred to OpenText but incorrectly remain in the error queue management (/n/OTX/RM_WSC_PEQ). For example, work order 420618708 was created through IP10 with an attachment and is visible in OpenText but also shows as an error in the error queue. Orders created from Iw31, IP10 or IP30 with attachments are successfully updated to OpenText but incorrectly remain in the error queue.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 1

    Orders shown incorrectly in Error Queue Management /n/OTX/RM_WSC_PEQ

    Orders created having attachment is transferred to open text without any issues successfully, but the
    issue is these orders are also available in Error Queue Management in /n/OTX/RM_WSC_PEQ T-code.

    Example from EMQ:

    WO #420618708 was created through IP10 with a manual call using the Mplan #1296.
    We can see this order having print attachment.

    And this order with the attachment is available in OpenText.

    Also, the same order is visible in Error Queue Management, which is incorrect.

    Order created from Iw31/IP10/IP30 and having attachments (either from task list or Print or Order
    attachment) are successfully updated to Open text but are still showing as error in
    /n/OTX/RM_WSC_PEQ.

    Public

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