KIDCARE DAYCARE

POLICIES & PROCEDURES

1
 KIDCARE DAYCARE
POLICIES & PROCEDURES

INTRODUCTION TO PROGRAM

The daycare program and its staff would like to welcome you to the Kidcare Daycare. Please take a
moment and read through this policy and procedure manual as we find it very beneficial to parents
and child care providers. Kidcare Daycare will adhere to the Community Care Licensing Regulations
(CCLR) for children from Birth to three years of age.

PHILOSOPHY OF KIDCARE DAYCARE

Children: Are entitled to a safe and nurturing environment with a schedule of routines that best
meet the individual needs of each child in our care. Each child is treated with respect as
a valuable individual.

Parents: Are entitled to individual respect, support and quality care for their children.

Staff: Are entitled to work in an environment which recognizes and respects their training, skills
and commitment to child care.

Centre: Enhances the lives of the children and their parents by providing a caring and supportive
service.

GOALS OF KIDCARE DAYCARE

The aims and objectives of the daycare are:

1) Provide quality daycare for all children enrolled

2) Foster the total development of the child by providing an environment consisting of:
 A warm, friendly atmosphere with trained child care providers
 A safe and healthy facility
 A child centered, non-role stereotyping setting
 A variety of suitable equipment in good repair
 A variety of activities that support the physical, social, emotional and intellectual needs
of the children
3) To enable the parent to develop positive parenting skills
4) To be an emotional support system for parents when issues arise with their children
5) To assist parents in acquiring knowledge of normal child development and other child
related information
6) Children will receive safe and consistent care during daycare hours
7) Children with developmental challenges will receive referrals to appropriate support and
services
8) Parents will have increased knowledge of their child’s development, individual needs and
nutritional requirements
9) Parents will have improved parenting skills, including options for managing challenging
behavior
10) Parents will have increased knowledge of health and child-care
11) Parents will have increased contact with other parents of young children

2
 KIDCARE DAYCARE
POLICIES & PROCEDURES

WAITLIST

Policy:

A waitlist will be formed when full enrollment has been reached in the daycare.

Procedure:

1. The number of children in the daycare is governed by the Community Care Licensing
Regulations.
2. Children of Young Parents returning to school to continue their education are accepted and if a
space is not available the last child into the daycare will be given 2 weeks’ notice of losing their
space.
3. Children are accepted into the daycare on a first come basis.
4. The child’s name is entered on the computer according to the date of the initial phone call.
5. When an opening for the daycare occurs the Team Leader will contact the parents or
guardians of the first child on the waiting list by telephone.
6. Children will be removed from the waitlist upon the following reasons:
 Parents or guardians request
 Child is over 36 months of age
 Family has moved away or phone number is out of order (the client is then unreachable)

Consideration:

Community Care Licensing Regulations

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Ministry for Children & Family Development Contract
Reviewed: August 2011

3
 KIDCARE DAYCARE
POLICIES & PROCEDURES
ATTENDANCE

Policy:

Regular attendance at the Daycare Centre is extremely important for your child is to settle in well.
Routine becomes part of your child’s day. You are welcome to visit your child in the daycare at any
time.

Procedure:

Parents will:
 Notify the daycare staff by 9:30 am. if your child is not coming in

Arrival
Upon arrival, parents must:
 Sign the intake forms before leaving the Centre
 Put all diaper bags and extra clothing in the child’s cubby or bin
 Label soothers and put all bottles that need to be kept cold in the refrigerator
 Talk to a staff member and relate how your child’s night and morning went
 Take time to settle your child and say goodbye

Departure
Upon departure, parents must:
 Sign their child out with time child is leaving
 Make personal contact with a staff member

Daycare staff will:

 Phone parents or guardians when a daycare child has missed three consecutive days of
daycare.
 Establish with parents or guardians the reason for the absence.
 If after two weeks the daycare staffs have been unable to reach the parents, the child will
be dismissed from the program.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference:
Reviewed: August 2011

4
 KIDCARE DAYCARE
POLICIES & PROCEDURES
PROGRAM STRUCTURE

Policy:

Daycare personnel will adhere to Community Care Licensing Regulations Part 4 Division 1 Section 44

Procedure:

HOURS OF OPERATION

The daycare will operate Monday to Friday 10 months of the year between September and June.
Hours of operation will be determined by the needs of the parents. Summer hours will be available
based on the needs of young parents. Activities within the program will be monitored and adjusted
accordingly, in consultation with parents, daycare staff and other involved professionals to promote
ongoing development.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulations Part 4 Division 1 Section 44
Reviewed: August 2011

5
 KIDCARE DAYCARE
POLICIES & PROCEDURES
STAFFING

Policy:

Daycare personnel will adhere to CCLR Division 4 – Section 34. At times the daycare will be closed
for staff training and professional development. There will be NO fee deductions for these closures as
it is enhancing the quality of care each child will receive.

Procedure:

STAFF

Our child-care staff are trained and certified as Early Childhood Educators and in many cases, as
Infant and Toddler Specialists. They maintain valid First Aid and whenever possible Food Safe
Certificates. Many of the staff have worked in the child care field for many years. Staffs continuously
upgrade their education through workshops, conferences, independent study, and researching topics
of interest.

STUDENTS

From time to time, the daycare will accept students seeking work experience and Early Childhood
Education practicum students. We will introduce them to you and your child as they arrive at the
daycare. They will have cleared criminal record checks prior to attending.

VOLUNTEERS

An interview is carried out by the Supervisor. This includes a criminal record search of all possible
volunteers. To ensure that security is maintained, the number of volunteers and students will be
limited.

Consideration:

Child Care Licensees need to update their licenses every 5 years and renew their First Aid
Certification every 3 years.

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference:
Reviewed: August 2011

6
 KIDCARE DAYCARE
POLICIES & PROCEDURES
EMPLOYEE QUALIFICATIONS

Policy:

Daycare personnel will adhere to the Community Care Licensing Regulations Part 3 Division 2. &
Division 4 – Section 37. Daycare staff’s qualification will also be described in their job descriptions.

Consideration:

Child Care Licensees need to update their licenses every 5 years and renew their First Aid
Certification every 3 years.

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulations Part 3 Division 2
Reviewed: August 2011

7
 KIDCARE DAYCARE
POLICIES & PROCEDURES
STAFFING RATIOS

Policy:

The daycare personnel will adhere to the Community Care Licensing Regulations Division 4 – Section
37

Procedure:

Column 1 Column 2 Column 3 Column 4

Care program Maximum group size
Group Child Care 12, with a separate area
(Under 36 Months) designated for each group
Children per group Ratio of employees to children
in each group
≤4 One infant and toddler educator
5–8 One infant and toddler educator
and one other educator
9 – 12 One infant and toddler educator,
one other educator and one assistant

Replacing Staff:

Column 1 Column 2 Column 3

Employee Period of absence Replacement
educator < 30 days educator or assistant
≥ 30 days educator holding at least the same certificate
assistant < 30 days educator, assistant or responsible adult
≥ 30 days educator or assistant
responsible adult any period educator, assistant or responsible adult
manager < 30 days a person qualified to be a manager under this regulation
a person qualified to be a manager under this regulation,
≥ 30 days with notice of the appointment given to the medical health
officer

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulations Division 4 – Section 37 & Schedule E
Reviewed: August 2011

8
 KIDCARE DAYCARE
POLICIES & PROCEDURES
SUBSTITUTES

Policy:

Daycare personnel will adhere to CCLR Division 4 – Section 37

Procedure:

Qualified substitute child care staff will be called in when regular staff are away in order to maintain
the 1:4 staff/child ratio required by provincial licensing.

Consideration:

Child Care Licensees need to update their licenses every 5 years

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulations Division 4 – Section 37
Reviewed: August 2011

9
 KIDCARE DAYCARE
POLICIES & PROCEDURES
GUIDANCE AND TREATMENT OF CHILDREN

Policy:

Daycare personnel will adhere to Community Care Licensing Regulations Division 2 – Sections 51 &
52

Procedure:

Activities within the program will be monitored and adjusted accordingly, in consultation with parents,
daycare staff and other involved professionals to promote ongoing development.
Positive guidance techniques will be used to encourage appropriate behaviour. They include:
a. Establishing clear, consistent, and simple limits
b. Stating limits in a positive way
c. Focusing on the behaviour, rather than on the child
d. Stating what is expected, rather than pose questions
e. Providing real choices
f. Allowing time for children to respond to expectations
g. Reinforce appropriate behaviour, with both words and gestures
h. Encourage children to use the teachers as a resource when they cannot resolve issues on
their own.

Inevitably there will be occurrences of inappropriate behaviour. It is at these times that there may be a
need for intervention by the care giver. The following intervention strategies, or combination of the
strategies, will be used to help ensure that guidance is supportive, rather than punitive.
a. Gain attention in a respectful way
b. Remind children of more appropriate behaviour
c. Acknowledge feelings before setting limits
d. Redirect or divert when appropriate
e. Model problem-solving skills
f. Offer appropriate choices
g. Use natural and logical consequences
h. Provide opportunities for children to make amends. Rather than demand a superficial apology,
encourage genuine opportunities for children to restore relationships after an incident of hurt or
harm.

Any serious concerns will be discussed with the family so that we might work together to encourage
appropriate behaviour.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulations Part 4 Division 2 Section 51 & 52
Reviewed: August 2011

10
 KIDCARE DAYCARE
POLICIES & PROCEDURES
REPORTABLE INCIDENTS

Policy:

Daycare personnel will adhere to Community Care Licensing Regulations Section 29, 30, 31(a) and
31(b). The Residential Care Regulation lists reportable incidents and their definitions in Schedule D;
the Child Care Licensing Regulation includes this information in Schedule H. Note that an incident
must be reported in residential care when a reportable incident has occurred, when abuse or neglect
may have occurred, or when a person in care has witnessed a reportable incident. This is found in
Section 77(1)(a) and (b) of the Residential Care Regulation. Child care licensees must report when a
child is involved or may have been involved in a reportable incident while in care; this is found in
Section 55(1)(b) and 55(2)(a) of the Child Care Licensing Regulation.

Reportable incidents
aggressive or unusual behavior, attempted suicide, choking, death, disease outbreak or
occurrence, emergency restraint, emotional abuse, fall, financial abuse, food poisoning,
medication error, missing or wandering person, motor vehicle injury, neglect, other injury,
physical abuse, poisoning, service delivery problem, sexual abuse, unexpected illness

Procedure:

The Child Care Licensing Regulation Section 55 requires a licensee to notify a child’s parent or
emergency contact and the medical health officer when a child is or may have been involved in a
reportable incident

How can incidents be reported?

Complete the incident report form. The completed form can be faxed, e-mailed or hand delivered to
your local community care licensing office. If faxed, it is not necessary to send the original form.
Retain a copy of the incident report for your records.

Consideration:

Child care licensees have 24 hours to notify the medical health officer

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulations Schedule H
Reviewed: August 2011

11
 KIDCARE DAYCARE
POLICIES & PROCEDURES
CHILD ABUSE: STAFF RESPONSIBILITIES

Policy:

 Required by law to report suspected or disclosed abuse.

 Responsible to report suspicions and/or disclosures, staffs DO NOT determine if abuse has
occurred.
 Failure to report abuse can result in prosecution under the Family and Child Service Act.
 Staff is NOT permitted to contact the parent, unless specifically directed to do so by Ministry of
Children and Family Development and the RCMP.
 Reporting procedures are designed to protect the child. Our concern is the safety and well
being of the child.

Procedure:

1. Inform Team Leader and/or Supervisor of your call and the reasons.
2. Call the police or Ministry for Children and Family Development to report any child that looks
like they have been abused, mentally, physically or emotionally.
3. Document the reasons why you felt you had to make the call.
4. Do Not contact the parents of the child you have concerns about.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulations (CCLR)
Reviewed: August 2011

12
 KIDCARE DAYCARE
POLICIES & PROCEDURES
COMMUNICATION POLICY

Policy:

Kidcare Daycare supports an “Open Door” Communication Policy

Procedure:

1. Parents are welcome to drop in and observe the program at any time. If consultation with a
child care provider is desired, please let us know ahead of time so that the child care provider
can give you their undivided attention.
2. Telephone communications is encouraged.
3. Parents can expect ongoing communication with staff concerning
1. Their child’s progress
2. Program activities
3. Centre Operation
4. Parents can expect information regarding community resources to be available to them at the
Centre.
5. Parents are asked to make themselves familiar with the Parent Handbook which states the
Centre Policies and Procedures which apply to:
1. The care of the children
2. The program
3. The general operation of the Centre
6. Parents concerned with the care of their child, or any incidents at the centre are urged to
speak with a child care provider, and if not satisfied talk to the Program Supervisor then the
Executive Director.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference:
Reviewed: August 2011

13
 KIDCARE DAYCARE
POLICIES & PROCEDURES
RELEASE OF CHILDREN POLICY

Policy:

A child will be released only to the parent or his/her legal guardian unless otherwise indicated on the
registration form.

Procedure:

1. The staff must be notified in writing of any alternate arrangements.

2. Picture identification will be required if that person is not known to the daycare staff.
3. Children will not be released to anyone under the age of 12.

NON-CUSTODIAL PARENTS

 Parents must provide a copy of any custody order and photo of non-custodial parent.
 If the non-custodial parent insists that the child be released to them, the caregiver will:
a) Calmly state the daycare’s release of children policy
b) Ensure all children and staff are safe
c) Contact custodial parent
d) Call RCMP if parent tries to leave with the child

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference:
Reviewed: August 2011

14
 KIDCARE DAYCARE
POLICIES & PROCEDURES
LATE PICK-UP POLICY

Policy:

It is your responsibility to pick up your child on time. Although allowances will be made for
emergencies, a parent who picks up their child after the scheduled pick-up time will be charged a late
fee of $10.00 for every 15 minutes late. Transportation to and from the Kidcare Daycare is the
responsibility of each parent. If you have transportation difficulties, please notify staff immediately.

Child/ren must be picked up within 30 minutes of the posted closing time.

Procedure:

1. Staff will make all attempts to call contact numbers including emergency contact numbers.
2. If staff are not successful in contacting anyone authorized to pick up they will call the Ministry
for Children and Family Development and the child will be released into the Ministry.
3. Kidcare Daycare staff will not take a child home.
4. Team Leader will inform billing of the incident so it can be put on their next months billing.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference:
Reviewed: August 2011

15
 KIDCARE DAYCARE
POLICIES & PROCEDURES
EMERGENCY TRANSPORTATION/MEDICAL ATTENTION POLICY

Policy:

For children who require immediate medical attention, staff will call emergency services to respond.

Procedure:

1. Staff at Kidcare Daycare will phone for emergency transportation and/or medical attention
when they deem it necessary for a child or children in their care.
2. The staff at Kidcare Daycare will then call parents or emergency contacts to inform them.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference:
Reviewed: August 2011

16
 KIDCARE DAYCARE
POLICIES & PROCEDURES
FEES POLICY

Policy:

Fees are to be paid within 5 business days of the first day of each month or if applying for Child Care
Subsidy; it is the parent/guardian’s responsibility to fulfill all the requirements of the Child Care
Subsidy Branch to maintain the daycare subsidy. If not eligible for full subsidy, the parent/guardian is
responsible for the fees. Fees are based on enrolment not attendance (NO fee decreases for
sick/missed days or statutory holidays).

Procedure:

1. If the parent/guardian becomes ineligible for any subsidy, they will be responsible for paying
the full monthly fee.
2. It is the parent/guardian’s responsibility to keep all information (i.e.: relationship status,
work/school status, family income, reason for care, address, phone number etc…) current with
the Child Care Subsidy Branch and Kidcare Daycare.
3. Parents are responsible for the parent portion of fees that is not covered by subsidy and will be
billed monthly for these fees.
4. Monthly fees must be paid within the first 5 business day at the beginning of each month.
5. If fees are outstanding after the first 5 business days of the month the child will not be
accepted at the daycare on the 6th business day or any other day until the fees are paid in full.
6. If parent/guardian is eligible for subsidy they must provide Kidcare Daycare with copies of
application and supporting documents. Subsidy acceptance letter must be received by Kidcare
Daycare prior to attendance.
7. Renewal of subsidy must be started at the beginning of the month that subsidy expires and
copies of forms must be kept on file until acceptance letter is received.
8. If parents wish to start their child before subsidy acceptance a cheque for the month will be
needed. The parent will be reimbursed their fees when subsidy is received.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference:
Reviewed: August 2011

17
 KIDCARE DAYCARE
POLICIES & PROCEDURES
CLOSING/DISCHARGE

Policy:

Kidcare Daycare requires 2 weeks written notice for a child to be withdrawn from the daycare.
Please use form attached to the application package. Discharge procedure will be used for every
child discharged.

Procedure:

Children will be discharged for the following reasons:

 Child turns 36 months of age
 Family is moving
 Parents or guardians have removed child
Discharge Notification Form ( ) will be filled out on all children being discharged from the program.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference:
Reviewed: August 2011

18
 KIDCARE DAYCARE
POLICIES & PROCEDURES
PROGRAM OF ACTIVITIES

Policy:

Our Centre has been carefully designed to ensure it is a safe, comfortable environment that will
accommodate the abilities and needs of all children. Our goal is to promote good health, safety and
nutrition

Procedure:

Centre staff will provide:

 A clean, well-maintained and safe environment

 Nutritious food for snacks and lunch
 Opportunities for learning how to take care of their bodies and develop self-help skills
 Opportunities for both rest and exercise
 Opportunities for indoor and outdoor activities

Bottle Feeding:

 All babies will be held during bottle feeding.

 Toddlers are required to lie down or sit on the couch when they have a bottle.
 Staff will discard any unused liquid in bottles or cups to prevent the spread of germs.
 Staff will allow children time to eat and drink at their own pace. Bottle feeding should be an
enjoyable interaction between child and care provider.

Semi-Solid Foods:

Staff will respect the parent’s decision as to when and what solid foods will be introduced, while
working within the guidelines of the BC Ministry of Health “Baby’s First Foods”.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulations Part 4 Division 1 Section 44
Reviewed: August 2011

19
 KIDCARE DAYCARE
POLICIES & PROCEDURES
INTOXICATION POLICY

Policy:

If a parent/guardian or emergency contact who appears to be intoxicated arrives at the centre to pick
up a child; the daycare staff will not release the child.

Procedure:

Daycare staff will:

 Offer to call a relative or friend to pick up the parent and child.
 Offer to call a cab.
 Inform the parent that if he/she chooses to drive with or without the child, the educator will
inform the police immediately.
 Call The Ministry for Children & Family Development if they believe the child is in need of
protection.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference:
Reviewed: August 2011

20
 KIDCARE DAYCARE
POLICIES & PROCEDURES
VACATION

Policy:

Kidcare Daycare is closed for all statutory holidays (NO fee decreases for statutory holidays.) Kidcare
Daycare will consent to up to 2 weeks of scheduled holidays per fiscal year at reduced fees with at
least 2 weeks written prior notice.

Procedure:

Kidcare will be closed for the following Statutory Holidays

Labour Day Thanksgiving Day Remembrance Day

Christmas Day Boxing Day New Years Day
Good Friday Easter Monday Victoria Day

Parents can submit a hand written letter asking for up to 2 weeks holidays with no fees
charged per fiscal year with a 2 week written prior notice.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference:
Reviewed: August 2011

21
 KIDCARE DAYCARE
POLICIES & PROCEDURES
HEALTH, SAFETY & NUTRITION

Policy:

Our Centre has been carefully designed to ensure it is a safe, comfortable environment that will
accommodate the abilities and needs of all children. Our goal is to promote good health, safety and
nutrition. Eating nutritious food is an important part of each child’s day. Food provided by the Centre
will be selected in accordance with Canada’s Food Guide requirements.

Procedure:

Centre staff will provide:

 Offer a clean, well-maintained, safe environment with nutritious food for snacks and lunch
 Opportunities for learning how to take care of their bodies and develop self-help skills
 Opportunities for both rest and exercise with indoor and outdoor activities daily
 Welcome mothers to breast-feed their child and provide support for breast-feeding.
 Provide a comfortable and relaxed environment for the children & parents
 Formula must be provided by the parent
 Encourage children to eat a variety of foods but be sensitive to individual food preferences and
cultural preferences.
 Post children’s allergies in the kitchen. (Parents must make staff aware of any food allergies)
 Inform parents of any significant changes in the eating habits of their child.
 Model healthy attitudes towards food and meal times.
 Model healthy attitudes towards washing hands before and after meals and brushing teeth after
eating.
 Discourage candy, gum, pop or other “junk food”.
 All babies will be held during bottle feeding.
 Toddlers are required to lie down or sit on the couch when they have a bottle.
 Staff will discard any unused liquid in bottles or cups to prevent the spread of germs.
 Staff will allow children time to eat and drink at their own pace.
 Staff will respect the parent’s decision as to when and what solid foods will be introduced, while
working within the guidelines of the BC Ministry of Health “Baby’s First Foods”.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulations Part 4 Division 3 Section 46 & 48
Reviewed: August 2011

22
 KIDCARE DAYCARE
POLICIES & PROCEDURES
ALLERGIES

Policy:

Parents/guardians need to inform the daycare staff in writing if their child has any allergies.

Procedure:

1. Required forms will be provided by staff as soon as an allergy is reported.

2. Allergies will be posted in the kitchen for all staff to see.
3. A Care Plan card will be written up on the steps to take if the child has an allergy attack.
4. Extra training will be provided by Interior Health or parent if deemed necessary.
5. Parents will be informed immediately of any allergy attack and the steps taken.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulations Part 4 Division 4 Section 57 (e)
Reviewed: August 2011

23
 KIDCARE DAYCARE
POLICIES & PROCEDURES
ILLNESS POLICY

Policy:

We value our clients’ health as well as the health of the staff, without healthy staff we are unable to
provide effective care.

Procedure:

You will need to keep your child at home, or make alternate arrangements for the following conditions:
 Fever over 38.3º C (101ºF).
 Infected eyes or skin.
 Any type of contagious or communicable disease such as flu, measles, mumps, rubella, or
chicken pox.
 Immediately report to staff any contagious or communicable disease.
 Unexplained diarrhea or loose stool combined with nausea, vomiting or abdominal cramps.
 An acute cold with fever, runny nose and eyes, a “croupy” cough or congested to the point that
he/she has heavy breathing.

If a child becomes sick at daycare, the parent or if parent is unable to be reached the person
authorized to pick up in the case of an emergency will be called and asked to pick up the child.
The staff will isolate the child from the other children and make him/her as comfortable as
possible, but will not administer medication.

Please keep the child at home until he/she is well enough to attend.
Any medicine required to treat above symptoms will mean the child is too ill to attend daycare.
Example of medicine: Gravol, Tempera, Tylenol.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulations Part 4 Division 3 Section 53 - 55
Reviewed: August 2011

24
 KIDCARE DAYCARE
POLICIES & PROCEDURES
NON-PRESCRIPTION & PRESCRIPTION MEDICATIONS POLICY

Policy:

Administration of medications in daycares is regulated by the Child Care Regulations. This policy
protects children, parents and staff. Early Childhood Educators are not formally qualified to make
“judgment calls” as to when medications are appropriate. Only medication prescribed by a doctor will
be administered.

Procedure:

 All medications are kept in a locked container in the kitchen out of children’s reach.
 Parents must inform staff of any side effects or reaction that medication may cause in a child.
(ie: hives, drowsiness, diarrhea)
 Authorization for the Administration of Prescription Medication form must be completed
by parent.
 Doctor authorization must be provided before staff can administer non-prescription and over
the counter medications such as Tylenol, Gravol, teething gel etc… “Authorization for the
Administration of Non-Prescription Medication” form must be completed by parent and
physician.
 A “medical consent” form will be filled out by a parent for each prescription required
 Medication must be brought to the centre in its original container with instructions from your
doctor on how to administer it.
 Label must clearly show the following information:
 Child’s name
 Name of medication
 Dosage
 Route (oral, nasal, rectal, eye, ear, or injection)
 Physician’s name
 Care of medication (shake well, refrigerate)
 Date to end administration of medication
 Any baby bottles containing medicine will not be given to the child at the daycare.
 If the child comes in with a baby bottle containing medicine, it will be locked up and returned to
the parent at the end of the day.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulations Part 4 Division 3 Section 53 - 55
Reviewed: August 2011

25
 KIDCARE DAYCARE
POLICIES & PROCEDURES
IMMUNIZATION

Policy:

Kidcare Daycare is required by the Child Care Regulations to keep an up-to-date copy of each child’s
immunization record in case an outbreak should occur.

Procedure:

1. Upon enrollment the daycare staff will ask for a current immunization record for every child.
2. If a parent has decided not to have their child inoculated, the following procedures then apply:
 The parent will provide a signed and dated letter stating that they have chosen not to
immunize their child and that they understand the importance of immunizations, side-
effects and dangers of not being immunized.
 If an outbreak occurs, the parent will be asked to remove the non-immunized child from
the centre until it has been determined that the child’s health is no longer at risk.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulations Part 4 Division 4 Section 2 (a)
Reviewed: August 2011

26
 KIDCARE DAYCARE
POLICIES & PROCEDURES
EMERGENCY PREPAREDNESS PLAN

Policy:

In case of emergency, Kidcare Daycare has an Emergency Preparedness kit. This kit contains
enough emergency supplies to take care of all the children in the daycare and the staff for at least 72
hours.

EMERGENCY EVACUATION PROCEDURE:

1. In the event of an emergency that requires us to evacuate the daycare, we will take our
emergency kit and all the children to our emergency meeting place the Williams Lake
Memorial Complex, located at 525 Proctor Street, Williams Lake, BC, telephone 250-398-
7665.
2. We will illicit the help from neighboring volunteers and neighboring staff SD # 27 with vehicles
to drive the children to the meeting place. Our first priority is to get them away from the danger
as safely as possible and as quickly as possible.
3. Each child will have an emergency contact card, with the child’s name, medical number,
emergency numbers and contact people. This will be taken and parents will be contacted for
pickup as soon as possible. We would leave notes on the doors of Kidcare Daycare as to our
location.
4. You, as the parent, will be asked upon enrollment in the daycare to prepare an EMERGENCY
COMFORT PACK for your child consisting of: a family photo, small stuffy, extra set of clothing
& baby formula or food, if needed.
5. Our emergency plan will be tested at least once a year.

POWER OUTAGE OR BOMB THREAT PROCEDURE:

1. If there is a bomb threat the daycare staff and children will immediately evacuate the building.
2. Staff will take the children to the field close by the school.
3. If, within one hour, the fire department determines that the daycare is safe to enter, we will
return to daycare.
4. If, after one hour, it is still unsafe to return to the daycare, parents will be called to pick up
their child.
5. If weather does not permit going outside during the hour, parents will be called immediately to
pick up their child.
6. Staff may call parents at any time to pick up their child if their ability to maintain the child’s
safety is in question.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulations Part 3 Division 1 Section 22
Reviewed: August 2011

27
 KIDCARE DAYCARE
POLICIES & PROCEDURES
MISSING CHILD POLICY

Policy:

In the event of a missing child from the daycare, the daycare staff will remain calm and follow the
procedures below.

Procedure:

If a child goes missing:

 The remaining children will stay together.

 Centre staff will stay calm and call the RCMP and give them a complete description of the
child.
 Centre staff will then notify the parent/guardian and inform them of the steps that are being
taken to locate their child.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference:
Reviewed: August 2011

28
 KIDCARE DAYCARE
POLICIES & PROCEDURES
NAPPING POLICY

Policy:

Infants and toddler all come with their individual sleeping patterns. Kidcare Daycare will try to meet
the patterns while getting them into the routine of the daycare.

Procedure:

 Each day after lunch will be rest time. The length of naps depends on the individual child.
Other naps are on a as needed basis.
 During the nap, infants will sleep on their backs until they can reposition themselves during
sleep.
 The monitors in the nap rooms will be turned on when these areas are in use.
 Blankets, Teddy Bears and other comfort items may be brought from home to be used at nap
time to help a child adjust to the centre.
 Naps are not mandatory. Children who have outgrown naps will have quiet time, read books,
do puzzles or other appropriate activities.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulations Part 4, Division 1 Section 42
Reviewed: August 2011

29
 KIDCARE DAYCARE
POLICIES & PROCEDURES
DIAPERING AND TOILETING POLICY

As the diapering of infants and the toileting of toddlers involves close adult-child contact, the care
providers will (whenever possible) be responsible for changing diapers and assisting with toileting. As
this is an opportunity for one-to-one time with the child, the care providers will involve the child by
explaining what is being done and encouraging the child to interact/help as much as possible.

Centre staff will:

 Follow Ministry of Health recommendations for diapering and toileting procedures posted in
the washrooms.
 Record diaper changes and toileting activities on the diapering/toileting chart.
 Encourage independence for dressing and toileting. Assistance and support will be given to
the children to encourage these new skills.
 Encourage the development of healthy personal habits by ensuring that children wash their
hands after using the bathroom.
 Decide with the family when a child is physically and emotionally ready to start to learn to use
the toilet.
 Be patient, supportive and understanding during this learning process.
 Be respectful of the child’s needs.
 Sanitized the changing station after each use.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulations Part 4, Division 1 Section 46 1 & 2.
Reviewed: August 2011

30
 KIDCARE DAYCARE
POLICIES & PROCEDURES
CLOTHING AND POSSESSIONS POLICY

Policy:

As the children participate in a variety of indoor and outdoor play activities each day, it is helpful if
your child wears washable, comfortable clothing that is appropriate for the weather.

Procedure:

For infants, please provide:

 One change of clothes

 An adequate supply of diapers and wipes
 Warm outdoor clothes (mittens, hat, boots) in the Fall and Winter
 Sun hats, boots and raingear in the Spring and Summer

For toddlers, please provide:

 One change of clothes
 An adequate supply of diapers & wipes, pull-ups, or underpants
 Skid-proof, non-marking indoor shoes
 Warm outdoor clothing (mittens, hat, boots) in the Fall and Winter
 Sun hats, boots and raingear in the Spring and Summer

If needed, the Centre has a supply of extra clothing. If your child wears an item home, please return it.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference:
Reviewed: August 2011

31
 KIDCARE DAYCARE
POLICIES & PROCEDURES
WALKS & FIELD TRIPS

Policy:

The daycare will take the children off premises for walks or field trips. Kidcare will inform parents
ahead of time about field trips

Procedure:
1. Staff/child ratios will be maintained on all walks or field trips.
2. First-Aid Kit and emergency cards with updated information and photo of child will be brought
on all field trips or walks.
3. At least one staff member present with the children must hold a current, valid first aid
certificate.
4. Access to a working telephone must be available within 5 minutes walking distance of the field
trip site.
5. An emergency plan must be developed prior to field trip. All staff and volunteers in attendance
at the field trip must be familiar with the emergency plan. All emergency plans should contain
the telephone numbers of parents, ambulance, hospital and doctor, as well as what actions
are to be taken in the event of an emergency occurring.
6. A signed informed consent form must be received from the parent/guardian of the child prior to
any field trips.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference:
Reviewed: August 2011

32
 KIDCARE DAYCARE
POLICIES & PROCEDURES
PHOTOGRAPHS

Policy:

Pictures taken in the daycare will be for the enjoyment of the program participants, and for program
promotion as needed. A consent form must be signed by the parent prior to the child being
photographed.

Procedure:

Each parent will be asked if photos can be taken for their child. A photo consent form will be given to
each parent.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference:
Reviewed: August 2011

33
 KIDCARE DAYCARE
POLICIES & PROCEDURES
NO SMOKING

Policy:

Smoking and the use of smokeless tobacco is prohibited in all schools, school district buildings, on
school property, buses, and district vehicles. Kidcare Daycare and its fenced grounds are situated on
school district property and fall under the school district policy.

Procedure:

Anyone wishing to smoke must do so outside of School District # 27 school grounds.

Consideration:

None

Exceptions:

None

Policy Group: Service Provision

Issued: August 2009
Reference: Community Care Licensing Regulation Part 2 Section 17 & School District # 57
Reviewed: August 2011

34