Appendix 5.

Survey Questionnaire

“RELATIONSHIP BETWEEN THE USE OF ELECTRONIC PAYMENT AND

SALES PERFORMANCE OF THE AGRIBUSINESS MICROENTERPRISE IN
VALENCIA CITY, BUKIDNON”

Instruction: Please provide the needed information and mark with check of the
appropriate answer to the questions. All answers herein will be treated with
utmost confidentiality. I can be reached through mobile number 0983-115-0601
or email address at nickyjore@gmail.com. Thank you very much for your
precious time.

NICKY M. JORE
Researcher

Part I. Agribusiness Microenterprise Profile

1. Business name (optional): __________________________________

2. Address: _________________________________

3. Business age (number of years in operation) :

( ) 1 – 3 years ( ) 7 – 10 years

( ) 4 – 6 years ( ) 11 years and above

4. Number of employees

( ) 1 -3 ( )4–6 ( )7–9
5. Type of ownership

( ) Sole proprietorship ( ) Partnership ( ) Corporation

6. Type of agribusiness activity:

( ) Manufacturing ( ) Trading ( ) Retailing

( ) Service ( ) Wholesaling

Part II General Questions

1. Do you use electronic payment (e-payment)?

( ) YES ( ) NO ( ) I/WE WILL USE LATER

2. What mode of e-payment does your business use in daily base transaction?
(mark ✓ all that apply)

______ GCash ______ Debit Card

______ PayMaya ______ Bank transfer

______ Credit card

3. Our business use this/these mode of e-payment for these reasons:

(mark ✓ all that apply)

( ) Convenience or fast transaction ( ) technological aspect

( ) Preference ( ) Security & transparency

( ) other benefits

4. When did you start incorporating or using electronic payment?

( ) 2019 ( ) 2021 ( ) 2023

( ) 2020 ( ) 2022 Please specify ______

Part III Electronic payment utilization

Directions: the statements below will measure the perception of local

owners or managers in Barangay Poblacion, Valencia City, Bukidnon with
regards to the use of electronic payment as a mode of payment. Kindly answer
the following questions honestly. Please put a check (✓) on your desired
answer.

LEGEND:

1 – Strongly Disagree 2 – Disagree 3 – Neutral

4 – Agree 5 – Strongly Agree

1. Electronic Payment Strongly Agree Neutral Disagree Strongly

utilization in terms of agree Disagree
PREFERENCE &
INFLUENCE
1. Our customers prefer e-
payment in buying
products and services.
2. We use e-payment since
businesses are using it too.
3. We use e-payment to
adapt with the business
trends and changes.
4. We use e-payment since
the products and services
we offer can only be
purchased through it.
5. It leads our customers to
buy larger purchases when
we use e-payment method.
6. We use e-payment since
it is compatible with the
current situation (COVID
19).
CONVENIENCE
7. We save time with e-
payment in our daily
business transaction.
8. E-payment makes the
daily flow of our transaction
easier and faster.
9. E-payment is efficient for
our daily business since it
is user friendly.
10. The features and
interface of e-payment is
easy to understand.
11. It help us to avoid
human interaction that
could stop the spread of
COVID-19.
SECURITY &
TRANSPARENCY
12. We use e-payment to
safely return changes or
transfer money to
customers.
13. We use electronic
payment since the funds
we transact through the
platform are secured and
safe.
14. There is a low risk of
possible theft when we use
e-payment.
15. Data manipulation is
avoided when we use e-
payment method.
16. The transactions can
easily be traced and data
are accurate when we use
e-payments.
17. We confidently believe
that our confidential
information is secured
safely when using e-
payment.
18. Our business trusts that
when we use e-payment it
will not lead to transaction
fraud.
TECHNOLOGICAL
ASPECT
19. Our business
incorporates e-payment
since we have available
technology to use or utilize.
20. We use e-payment
because we have people in
our business that are
literate and adept in using
e-payment methods.
21. We have enough
capital and funds to
support our business
utilization of e-payment
system.

OTHER BENEFITS
22 Interacting and using e-
payment is helpful and
essential to our everyday
business transactions.
23. We use e-payment
since it only cost us less
fees or no charges at all
and there are rebates or
cash backs available while
using it in our daily
transactions.
24. The accessibility of e-
payments brought positive
feedback to our business.
25. The use of e-payment
methods allows our
customer to select their
payment options and thus
likely increase sales.
Part IV Sales performance

Direction: Kindly mark or put check (✓) on your chosen answer on what best
describes your business in terms of Sales in the specified year.

1. Effect of e-payment adoption in sales performance.

1.1 Did your business sales increased or decreased for the past years when
you start incorporating or using electronic payment system?

( ) Increased ( ) Decreased

1.2 In what percentage?

( ) 5 - 10% ( ) 11 - 20% ( ) 21 - 30%

( ) 31 - 40% ( ) >41%
 Republic of the Philippines
CENTRAL MINDANAO UNIVERSITY
University Town, Musuan, Bukidnon

Dear participants:

Greetings of peace and prosperity!

I am Nicky M. Jore, a third year student of Central Mindanao University taking
up Agribusiness Management. I am currently conducting my research proposal
entitled “Relationship Between the Use of Electronic Payment and Sales
Performance of the Agribusiness Microenterprise in Valencia City, Bukidnon”.
The study will look into the relationship between the use of electronic payment
and sales performance among agribusiness microenterprises. I believed that
the results and findings of the study will serve as an information source that will
promote and orient agribusiness microenterprises towards electronic payment
enabling them to plan better on how to adapt changes with the advancement of
technology considering stiff competition in the marketplace and new entrants
are coming up every day and oust one another.
In this regard, I would like to respectfully request your firm’s participation in the
survey by having the manager or owner to objectively answer all the questions
provided in the questionnaire. Rest assured that all information obtained shall
be treated with utmost confidentiality and shall be used only for the
accomplishment of the said study.

Anticipating with thanks for your action on this matter.

Respectfully yours,

Nicky M. Jore
Researcher

Noted:

Hazel E. Soliven
Thesis Adviser
 Republic of the Philippines
CENTRAL MINDANAO UNIVERSITY
University Town, Musuan, Bukidnon

ANITA CARBON
ZONING OFFICER III
LGU, Valencia City, Bukidnon

Dear Ma`am:

Greetings of peace and prosperity!

I am Nicky M. Jore, a third year student of Central Mindanao University taking
up Agribusiness Management. I am currently conducting my research proposal
entitled “Relationship Between the Use of Electronic Payment and Sales
Performance of the Agribusiness Microenterprise in Valencia City, Bukidnon.”,
I believed this research is very helpful not only for academic advancement but
findings can also be used as a guide to the government agencies on the
formulation of policies and programs about the importance of electronic
payment on the sales performance of the agribusiness microenterprises.
In this regard, I would like to respectfully request the latest list of agribusiness
microenterprises in Poblacion, Valencia City, Bukidnon with their respective
location. This will be my basis for the identification of my respondents. Rest
assured that all information obtained shall be treated with utmost confidentiality
and shall be used only for the accomplishment of the said study.

Anticipating with thanks for your favorable action on this matter.

Respectfully yours,

Nicky M. Jore
Researcher

Noted:

Hazel E. Soliven
Thesis Adviser
 Republic of the Philippines
CENTRAL MINDANAO UNIVERSITY
University Town, Musuan, Bukidnon

HON. AZUCENA P. HUERVAS

Municipal Mayor
Valencia City

Ma’am:

Greetings of peace and prosperity!

I am Nicky M. Jore, a third year student of Central Mindanao University taking
up Agribusiness Management. I am currently conducting my research proposal
entitled “Relationship Between the Use of Electronic Payment and Sales
Performance of the Agribusiness Microenterprise in Valencia City, Bukidnon”.
The study will look into the relationship between the use of electronic payment
and sales performance among agribusiness microenterprises. I believed that
the results and findings of the study will serve as an information source that will
promote and orient agribusiness microenterprises towards electronic payment
enabling them to plan better on how to adapt changes with the advancement of
technology considering stiff competition in the marketplace.
In this regard, I would like to request permission from your good office to allow
me gather data from your municipality. Rest assured that all information will be
kept with utmost confidentiality and will be used solely for academic purposes.
Your wholehearted support and cooperation in the research will be very much
appreciated and highly acknowledged.

Anticipating with thanks for your action on this request.

Respectfully yours,

Nicky M. Jore
Researcher

Noted:

Hazel E. Soliven
Thesis Adviser
 Republic of the Philippines
CENTRAL MINDANAO UNIVERSITY
University Town, Musuan, Bukidnon

HON. ANA APOSTOL REMPOHITO

Barangay Captain
Poblacion, Valencia City

Ma’am:

Greetings of peace and prosperity!

I am Nicky M. Jore, a third year student of Central Mindanao University taking
up Agribusiness Management. I am currently conducting my research proposal
entitled “Relationship Between the Use of Electronic Payment and Sales
Performance of the Agribusiness Microenterprise in Valencia City, Bukidnon”.
The study will look into the relationship between the use of electronic payment
and sales performance among agribusiness microenterprises. I believed the
results and findings of the study will serve as an information source that will
promote and orient agribusiness microenterprises towards electronic payment
enabling them to plan better on how to adapt changes with the advancement of
technology considering stiff competition in the marketplace.
In this regard, I would like to request permission from your good office to allow
me gather data from your barangay. Rest assured that all information will be
kept with utmost confidentiality and will be used solely for academic purposes.
Your wholehearted support and cooperation in the research will be very much
appreciated and highly acknowledged.

Anticipating with thanks for your action on this request.

Respectfully yours,

Nicky M. Jore
Researcher

Noted:

Hazel E. Soliven
Thesis Adviser