PRATIK MURALIDHARAN

 9597279762  EXPERIENCE
 Coimbatore - TN 2018 - 2020
Triple Sea Logistics Pvt Ltd
Documentation Executive
 Pratikcjay13@gmail.com
Receiving & scrutinizing Commercial Invoices and Packing
list along with Bill of Ladings.
Tracking the vessel and informing the customers on their
arrival upfront

 OBJECTIVE
Creating checklist using Logisys software and getting
customer approval for filing Bill of entry through customs site.
Checking for invoices from Vessel owners and from
Experienced [Senior Business development customs for duty.
Associate] offering proven track record of Informing customer to pay duty and organize for clearance
working with customers to achieve solutions of goods from Container Freight stations.
and drive company growth. Skilled in Once cleared inform customer on same and arrange
networking with industry professionals to transportation to customer site.
build lead pipeline and increase client base. Maintained open communication with customers and
High-achieving Business Development overseas partners to update all parties on order and shipping
Associate bringing expertise in marketing, changes.
sales and operations. Consults with Followed SOPs with all customer account actions and data
customers, builds strong relationships and management to keep consistent service levels.
increases sales numbers. Maintained excellent attendance record, consistently
arriving to work on time. Manage large amounts of incoming
calls.
 SKILLS Translated complex technical information into intuitive
clear format.
Modeled innovative solutions to respond to organizational
Invoicing support needs.
Inbound and Outbound Calling Assisted with document troubleshooting and recovery of
Technical Support corrupt documents and files.
Shipping and Receiving
Ability to work under pressure Checked bills of lading, outgoing package paperwork, and
Graphics (Photoshop, Illustrator, InDesign, other documentation for accuracy.
Acrobat, Corel Draw)
Creativity Extroversion Adaptability Inspected merchandise and sent damaged pieces for repair
Google Workspace before shipment.
Planning and Co-ordination
Proficient in Products BYJU'S -Think And Learn Pvt Ltd 2021 - 2022
Business-to-customer-expertise Senior Business Development Associate
Good Working Knowledge Increased brand awareness, website traffic and sales by
Time management implementing effective marketing campaigns and strategies.
Effective communication Communicated with local organization to build networks
Social media and mobile marketing and develop leads.
Business Development
Microsoft Office Pack: (Word, Excel, Outlook, Consulted with product development teams to enhance
Power-point) products based on customer interest data.
Customer Relationship Communicated with leadership teams by spearheading
Financial Management regular meetings to discuss objectives.
Chat Support Tracked weekly sales to develop corrective action planning
Product knowledge reports.
Continuous professional improvement Met with current clients to assess needs and develop
Self-Motivated improvement plans.
Lead Qualification Arranged potential client contacts, cultivated relationships
Lead Prospecting and followed through all service needs.
Customer Needs Analysis Pitched plans and investment strategies to potential
Referral Marketing partners to raise capital.
CRM Software (Salesforce, Hubspot,
Leadsquared ) Negotiated contracts and closed sales with new and
Sales Funnel Management existing clients.
Email Marketing Skills Tracked sales calls in database for relationship
Google Drive (Docs, Sheets, Slides, Forms) management.
Email (mail merge, filters, folders, rules) Pursued website inquiries in specific territories to increase
Agile/Scrum potential customer base.
Inside Sales and Direct Sales Managed resource allocation to align with sales objectives
Delegation and strengthen profit opportunities.
Empathy Developed business pipeline using cold and warm
Negotiation techniques.
Maintained extensive knowledge of company products and
 INTERESTS services to provide top-notch expertise to customers.
 Travelling Proved successful working within tight deadlines and a fast-
Blogging paced environment.
Photography Pitched plans and investment strategies to potential
Sports (Cricket and Football) partners to raise capital.
Reading Generated new sales leads to achieve and exceed monthly
Listening Music sales goals.
Learning Language Engaged with customers to build rapport and loyalty.
Provided positive first impressions to welcome existing,
 LANGUAGE new, and potential customers.
Negotiated contracts and closed sales with new and
existing clients.
English - Highly Proficient in Speaking and in Developed knowledge of company products and services to
Writing. make suggestions according to customer needs.
Tamil - Native in Speaking Met with students in-person and spoke over telephone to
help students construct class schedules.
Malayalam - Good Working Knowledge Mentored low achieving students to develop plans for
grade improvements.
Supported career services by counseling students on career
options and guiding job search skills development.
Identified potential barriers within student academic
process to initiate steps for resolution.

 EDUCATION
G R Damodaran College Of Science 2018
B.Sc ( Visual Communication)

Literacy Mission Matriculation Hr Sec School 2015

High School

 ACHIEVEMENTS & AWARDS

"Best Photography" - Avatar award for Best Food Photography for the Month of
November (2017)
"Best Performer - Valueable Associate for the Month of October (2019)
"Top Performer" - Sales Ninja for the month of June (2021)
"Top Performer" - Sales Ninja for the month of August (2021)
"Top Performer" - Sales Ninja for the Month of November (2021)
"Top Performer" - Sales Ninja for the Month of May (2022)
Super September Award"- Best Performance for the month (2022)

 DECLARATION
I do hereby state that all the details mentioned above are accurate to the best of m
familiarity and confidence. I bear the accountability for any blunder or mistake in
the future.

DATE :

PLACE: