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MR

Service Manual
Service Manual

© ESAOTE S.p.A.
AG 2014
The reproduction, transmission or
use of this document or its contents
is not permitted without express
written authority. Offenders will be
liable for damages. All rights,
including rights created by patent
grant or registration of a utility model
or design, are reserved.
Replaces: VER.1 English
Doc. Gen. Feb/2014
141012700 VER.2
Document revision level
The document corresponds to the version/revision level effective at the time
of system delivery. Revisions to hard copy documentation are not
automatically distributed.
Please contact your local ESAOTE office to order current revision levels.

Disclaimer
The installation and service of equipment described herein is to be performed
by qualified personnel who are employed by ESAOTE or one of its affiliates
or who are otherwise authorized by ESAOTE or one of its affiliates to provide
such services.
Assemblers and other persons who are not employed by or otherwise directly
affiliated with or authorized by ESAOTE or one of its affiliates are directed to
contact one of the local offices of ESAOTE or one of its affiliates before
attempting installation or service procedures.
Part 0 Table of Contents

General conditions for repair ......................................... 12


Part 1 Table of Contents 3 Procedure for returning goods to ESAOTE ................... 12
...................................................................................... 14
Warranty after repairing ................................................ 14
Part 2 Introduction 9
Part 4 System 15
Overview _____________________________________9
Troubleshooting strategy ______________________ 15
General ______________________________________9
System functionality ............................................................... 15
Suggestions for use ............................................................... 10 System Error Message List .................................................... 16
Strategy ........................................................................ 10
Type .............................................................................. 16
Procedures ................................................................... 10
Source ........................................................................... 16
Repair ........................................................................... 10
Error .............................................................................. 17
Part 3 Service Policy 11 Troubleshooting ...................................................................... 43
Procedures __________________________________ 46
MRI Product Line Support Center _______________11
Recording files introduction .................................................... 46
Sales and Service Administration .......................................... 11
Rec File Examples ........................................................ 47
Orders .................................................................................... 11 Service Rec File Plot introduction ................................. 51
Repairs ................................................................................... 12 System Check ........................................................................ 52

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Description .................................................................... 52 Operating System Patch Installation ...................................... 77


Procedure ..................................................................... 52 ESAOTE SW Installation ............................................... 80
Functions ...................................................................... 52 VISTA Operating System Activation .............................. 85
Image quality .......................................................................... 56
Part 6 Host 87
Common interference problem analysis ....................... 56
Shielding efficiency ....................................................... 63 Trouble shooting strategy ______________________ 87
Detecting artifacts on images ....................................... 63

Part 5 Software 67 Strategy ____________________________________ 87

Images visualization and storing ............................................ 87


Trouble shooting strategy ______________________67
Computer and Devices Settings ............................................. 88

Strategy ____________________________________67 Hard disk ....................................................................... 90


SATA DVD Burner ......................................................... 90
System ................................................................................... 67
The hard disk must be a SATA DVD burner. Connect it to
Backup .......................................................................... 67 the Mother Board S-ATA connector by using a S-ATA
cable. ............................................................................ 90
Restore ......................................................................... 68
...................................................................................... 90
Images ................................................................................... 68
CPU Mother Boards ...................................................... 90
Backup .......................................................................... 68
Tank H55MDC Core i5 - 4GB/16GB DDR3 ram - 1TB HD
Restore ......................................................................... 68 90
Procedure ___________________________________69 Tank DH55MDB Core i5 - 4GB DDR3 ram ................... 93
Mother Board DH55HC ................................................. 93
Complete Software installation .............................................. 69
Test and Adjustment Table _____________________ 95
Mother Board BIOS Update and Setting ...................... 69
WINDOWS VISTA Operating System Installation ......... 70 Part 7 Control 97
Driver Check Procedure ............................................... 73
Trouble Shooting Strategy _____________________97 Procedure ................................................................... 105
ACM and RFAs check .......................................................... 106
Strategy ____________________________________97
Procedure ................................................................... 106
RFAs led status check ................................................ 108
SDSP Tests ............................................................................ 97
Transmission Coil Checks .................................................... 109
Procedure ..................................................................... 97
Channel Delay Check ................................................. 109
ACM test ................................................................................ 98
TX Phase Adjustment ................................................. 109
Procedure ..................................................................... 98
TX Coil Adjustments ................................................... 109
Procedure __________________________________100
Standard Receiving Coil Checks .......................................... 110
Coil 1 Shoulder ........................................................... 110
Change ACM module ........................................................... 100
Coil 2 Knee ................................................................. 111
Change SDSP card .............................................................. 100
Coil 3 Hand ................................................................. 112
Test and Adjustment Table ____________________101 Coil 4 Foot ................................................................... 113
Coil 6 Flex ................................................................... 114
Part 8 RF Subsystem 103 Coil 7 Shoulder DPA ................................................... 115
Optional Receiving Coil Checks ........................................... 116
Trouble Shooting Strategy ____________________103
Coil 9 Neck .................................................................. 116

General ................................................................................ 103 Coil 10 DPA Lumbar .................................................... 117


Optional Coil 14 Neck ................................................. 118
Strategy ___________________________________103
Optional Coil 15 TMJ .................................................. 119
Transmitting Coil Driving ...................................................... 103 Coil 17 and 18 Lumbar ................................................ 120

Use of system Check .................................................. 104 Gantry Connectors ...................................................... 121

Receiving chain driving ........................................................ 105 Repair _____________________________________ 121


Automatic Coil Recognition ......................................... 105
RFA ...................................................................................... 121
ACM check ........................................................................... 105

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Transmission Coils ............................................................... 121 Gradient coils replacement .................................................. 132

Test and Adjustment Table ____________________122 Sequence operation .................................................... 132


GRA replacement ................................................................. 134
Part 9 Patient Handling 123 Repair _____________________________________ 135

Trouble shooting strategy _____________________123 Gradients orientation ............................................................ 135

Channel 4th Polarity Check .................................................. 135


Strategy ___________________________________123
Refer to the installation Guide, Tune Up chapter. ................. 135
Procedure __________________________________123 ECC Tune ............................................................................. 135

Gradient Delay ..................................................................... 135


Repair _____________________________________127
Gain Gradient Calibration ..................................................... 135
Test and Adjustment Table ____________________128 Gradient Offset Calibration ................................................... 135
Magnetic Compensation ...................................................... 135
Part 10 Gradient 129
Test and Adjustment Table ____________________ 136

Trouble Shooting Strategy ____________________129


Part 11 Magnet 137
Strategy ___________________________________129
Trouble Shooting Strategy ____________________ 137
Gradient driving Chain ......................................................... 129
Strategy ___________________________________ 138
Use of the system Check ............................................ 130
GRA160 led status check ........................................... 131 Thermal control .................................................................... 138
Procedure __________________________________132
Temp. Monitor ............................................................. 139
Magnet Heater and Sensor Checks ............................ 140
Necessary tools ................................................................... 132
TCM Check ................................................................. 144 ESAOTE RF Cage Maintenance ________________ 160
Environment temperature control ............................... 145
Shimming check ................................................................... 146 Fingers and contact surfaces ............................................... 160

Upper and lower fingers .............................................. 160


Procedure __________________________________146
Fingers of the shutter closing set ................................ 160
TCM Module Replacement .................................................. 146 Side finger ................................................................... 160

Final Checks ........................................................................ 146 Door's sliding device ............................................................ 160

Thermal Stability ......................................................... 146 Painting ................................................................................ 160

Test and Adjustment Table ____________________147 Electrical Safety Tests ________________________ 161

Part 12 Power Distribution 149 Part 14 Index 163

Introduction ________________________________149

Strategy ___________________________________149

Adapting transformer to the line voltage .............................. 149


Spare Plug ........................................................................... 152

Test and Adjustment Table ____________________153

Part 13 Maintenance Instructions 155

Introduction ________________________________155

Disinfecting and Cleaning .................................................... 155

Maintenance Protocol ________________________155


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Part 1 Introduction

Overview General
The installation and service of equipment described herein is to This register contains an introduction to the service manual: what the
be performed by qualified personnel which is employed or service manual contains and how it can be best used. It will also
authorized by ESAOTE or one of its affiliates. Assemblers and attempt to present how the service manual and FUN are coupled
other personnel not employed by nor directly affiliated with nor together and complement one another.
authorized by ESAOTE or one of its affiliates technical services Here you will find a general explanation of the concept structure, the
are directed to contact the local office of ESAOTE or its affiliates various sections comprising the service manual and how they can be
before attempting installation or service procedures. used most effectively for trouble-shooting and repair.
The contents of the service manual will support service technicians
during on-site trouble-shooting and faulty component isolation.
NOTICE Authorized personnel only must carry out any While the instructions are not a substitute for an in-depth knowledge
installation, assembly, maintenance, extensions, of the system, its components or the underlying physics, they will
regulation, modifications, or repairs. facilitate, on the one hand, trouble-shooting procedures for the less
experienced technician and, on the other, support the more
experienced technician in performing essential measurements and
CAUTION The Instruments used to perform calibrations tests.
and or measurements must have an adequate
accuracy and must be calibrated (refer to the The instructions will also explain standard procedures such as
Manufacturer’s user manual). measurements of power supplies, etc.
The service manual should not and does not take the place of an
error catalogue. In most cases hardware faults are easily and quickly
located. Intermittent errors require more time and patience specially if
they are generated by software or by the combination among two or
more system components.
It is not within the scope of the service manual to list all possible tests.
Its purpose is to support the search for frequently occurring errors, to
allow the technician to limit the error search to certain functional

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141012700 VER.2 Introduction - Overview
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groups, and to propose measurements for localizing a faulty Suggestions for use
component.
The information for the different system components has been
subdivided into:
NOTICE To better show the System signals in the pictures – Test Strategy
present in this manual, some of them, are shown
modifying the default visualization settings. – Test Procedures
– Repair and Adjustment Procedures
We are aware that the first versions of this manual do not provide the
reader with an entire spectrum of information. Strategy
The manual will be updated accordingly in the future. Any feedback is The flowchart is designed as a general guideline for selecting the
strongly encouraged and will be welcomed to provide you with the appropriate trouble-shooting procedures.
tools you need. We need your help. The objective of the accompanying descriptions is not to give detailed
step-by-step instructions into the finer art of trouble-shooting, but to
offer a means of guiding you, given a particular problem, to the right
test procedure, briefly and simply. If more detailed instructions are
necessary, then the CSE will be referred to the appropriate
procedures in the section “Test Procedures”.

Procedures
Here the CSE will find detailed test instructions. You will also find
descriptions for “standard procedures” - for example, connecting the
laptop to the Host, reading log files, etc. This section also contains
descriptions for interpreting the test results.
Furthermore you will find general information pertaining to parts
location, fuse ratings, power supply information, measuring points,
descriptions of LEDs and potentiometers in this section.

Repair
Should a FRU need to be replaced, procedures for its replacement
and subsequent necessary adjustments are described in this section.
Part 2 Service Policy

Fax: +39106547433
NOTICE For procedures and info please refer to the
ESAOTE restricted web site where you’ll be able Esaote S.p.A
to find the complete Service Policy Via Albareto, 11
16153 Genoa, Italy
MRI Product Line Support Center
Sales and Service Administration
The Support Center provides all general activities targeted to support The entire Service Administration is managed through your Sales
the service personnel on the field when carrying out the installation, Area Manager. Responsibilities include:
maintenance and repairs of the ESAOTE MRI systems. ● Spare Parts Price List
The specific service activities and responsibilities are: ● Order Processing
● Service Manuals ● Repair Administration (invoices and shipments)
● Service Information
● Service Training
● Spare Part Price Lists Orders
● Part repairing process
Orders shall be issued to the Export Sales Department according to
● On-line support (e-mail, phone, fax, etc.) ESAOTE general rules and your Spare Parts Price List.
The Support Center is currently open from 8:00 a.m. to 5:00 p.m. Items not included in Spare Part Price List cannot be ordered to
(local time) between Monday to Friday, excluding Public Holidays and ESAOTE.
ESAOTE summer closing period (usually three weeks in August).
All orders are subject to ESAOTE approval and orders below 250
All communications with the center must be in English at these Euro are not accepted.
addresses:

E-mail: MRI.Service@Esaote.Com

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141012700 VER.2 Service Policy - MRI Product Line Support Center
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Repairs Procedure for returning goods to ESAOTE

General conditions for repair


NOTICE The modules shipped without following the
● Any Defective item under warranty shall be returned to ESAOTE correct procedure won't be accepted
for repair/substitution
● Parts declared NON REPAIRABLE in the Spare Part Price List are Follow this procedure to send back any item for reparation:
not accepted once warranty expires ● Fill the Trouble Report (one for every broken module)
● Parts or products cannot be returned for upgrades unless the – Make a copy of the T/R contained in this manual
upgrade has been previously agreed in writing with ESAOTE
– Fill the T/R number field following this criteria: XX – 001 – 01
● Parts damaged because of traumatic events or improper handling
XX = Distributor initials (ask Service Dep.)
(example: non-authorized modification or improperly performed
modification) will be automatically considered out of warranty and 001 = Progressive trouble report number
can be declared non-repairable by ESAOTE 05 = Current year
● Complete products and the main components of the MRI Units – Leave empty the ESAOTE T/R number field
such as the Magnet Unit, the Electronics Cabinet and the
complete PC Unit, cannot be returned for repair unless requested
by ESAOTE or previously agreed per writing. NOTICE If you don't have the T/R form, download it from
the ESAOTE web site or ask for it sending an
email at mri.service@esaote.com

● Send the filled T/R by fax to the attention of MRI Service Dep. or
by e-mail to mri.service@esaote.com
● If you want to send the broken module to ESAOTE, fill the RMA
form in every field indicating:
– ITEM (name of the broken module)
– P/N (part number of the broken module)
– Item Ser/N (serial number of the broken module)
– System Ser/N (serial number of the system)
– T/R (trouble report serial number)
– IC (index configuration number)
– Warranty (if the module is under warranty or out of warranty)
– Comments (if you need an urgent replacement)
● Send it by fax or e-mail to ESAOTE and wait for the RMA Code Components
authorization form. It is a word file that you will receive by e-mail
9102678200 PDM UNIT
459003100 ENGINE
NOTICE If you don't have the RMA form, download it from
the ESAOTE web site 9102679004 CCE MODULE
229012200 TCM MODULE
NOTICE Not all the out of warranty modules will be 229012400 ACM CARD
authorized (refer to the Spare Part Price List) 229010700 GRA160
229011200 ALGRA
The Medical Device Directive (MDD 93/42) mandatory forces
manufacturers, distributors and technicians to guarantee the Ser/N 9102674001 FILGRA
traceability of some system components. See the below table. Every 9102677100 ALEL
Trouble Report must have the Ser/N of the broken and new 229020200 MAINS CONNECTION BOX
components.
229017100 POWER DISTRIBUTION BOX

Tab. 1: The Ser/N of these modules must be written in the Trouble Report ● Print out the received RMA authorization form and place one copy
on the shipment crate. Send the goods to the following address:

Code Components ESAOTE S.p.A.


221007500 MAGNET UNIT Via Albareto, 11
229027800 ELECTRONICS 16153 Genova, ITALY
221006800 PC UNIT Att. MRI Service Dep.
9501163111 SDSP CARD
9101819100 COIL 1 NOTICE The shipment without RMA authorization form
attached will be rejected. In case parts have not
9101824100 COIL 2
been accepted for repair, a Notice of Rejection
9101913100 COIL 4 detailing the reasons will accompany goods.
9103106000 COIL 11
9102697400 GRADIENT COILS ● Make an order and send it via e-mail to sales@esaote.com or by
229018400 RFA fax (+39 010 6547433):
– Under warranty modules at price zero
229020600 FILTER PANEL

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141012700 VER.2 Service Policy - MRI Product Line Support Center
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– Out of warranty modules insert the price contained into the


Repairable Item list (50% off) of the Spare Part list

NOTICE Indicate on the order the RMA number

Warranty after repairing


If originally out of warranty, those parts are warranted after repair for a
period of ninety days from ESAOTE shipment.
If in warranty, parts will be covered by saleable warranty or by the
extended ninety days, whichever is greater. As an example, should
the saleable warranty expiring in 60 days, after repair warranty will be
applied.
Part 3 System

Troubleshooting strategy For detailed connection schemes, please refer to the Installation
Guide, System Installation chapter.

In this chapter you will find test strategies encompassing the complete
system. Fig. 1: System Module Locations

System functionality
All modules present in the system are necessary for different
processes.
You must know how the system is composed and how it works in
order to identify any kind of trouble.
You can identify some different chains:
● Transmitting gradient driving
● Transmitting coil driving
● Receiving driving
● Thermal control
● Images visualization and storing
You can perform different tests for every chain to identify the defective
modules.
A detailed description of the different chains and the different tests is
given below.
The most useful and powerful test to check the status of the hardware
components is the System Check test.
In the following figures the module locations and their logical
connections are shown.

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141012700 VER.2 System - Troubleshooting strategy
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System Error Message List From 0 to 39 From 40 to 73


Every error code is divided in three groups of numbers: x - xx - xxx. “10” NOISE_TEMP “50” TAR_SEARCHAROUND
The first group indicates the type of the error, the second group indicates “11” VIEWALARM “51” REMOTECONTROL
the source and the third group indicates the probably broken part. “12” TAR_CAMPO “52” OPI
“13” TAR_FREQ “53” COMBINE_MEASURE_EC

CAUTION Please communicate the complete error code “14” GRAD_DELAY “54” DELFILEINTMP_SCRIPT
the ESAOTE Service Dep. for assistance “15” TAR_FQOFFSET “55” COPYRAWIMG_SCRIPT
“16” TAUTO_FOV_XYZ “56” 4TH_CH_EFF_SCRIPT
Type “17” TAR_FIELD “57” DOWNLOAD
“18” TAR_OFFGR “58” DOWNLOAD_ACM
● “1” “Errors” WARNING: there is a recoverable error and the user
“19” RING “59” DOWNLOAD_TCM
can continue to work; the operator must decide whether he wants
to continue (button “Yes”) or not (button “No”) “20” COI_SERVER “60” DODATAFITTING

● “2” “Errors” ERROR: the control is turned off and an “21” 4TH_CH_POL_SCRIPT “61” TAR_ALGOFFCENTERSLICES
unrecoverable error is indicated; the operator must click the “22” MEASURE_EC “62” TAR_ANALYSEENCODING
“cancel” button to exit the message window “23” ITER_EC “63” RESETTABLE_SCRIPT
● “3” “Syncs” SYNC: is a synchronization message among the “24” BFIT_EC “64” CHECKFSEREWCOD_SCRIPT
different software modules “25” CURR_EC “65” CHECKPREDEFRANGE_SCRIPT
“26” MIS_DIST_EST_EC “66” TAR_ALGOFFCENTERSLICESTIME
Source “27” FILLHEADER_EC “67” TAR_DIFFPHASESLOPE
“28” SPECIFTAB_CLIENT_EC “68” TAR_PHASESLOPEEXT
“29” MOVERAWIMG_SCRIPT “69” TAR_GUASWP
From 0 to 39 From 40 to 73
“30” DELRAWIMG_SCRIPT “70” TAR_NOISELEV
“0” LEGACY “40” TARAT
“31” RENAMERAWIMG_SCRIPT “71” TAR_SEARCHBYFIT
“1” COI_SHELL “41” MERGERAWDATA
“32” SETPREDEF_SCRIPT “72” TAR_PHASEMEASURE
“2” AUTOTARAT “42” CHANNEL_DELAY
“33” RESETPREDEF_SCRIPT “73” TAR_TARSLICESPHASE
“3” NOISE_LEV “43” TAR_FSE
“34” SAVEPREDEF_SCRIPT
“4” TAR_MAX “44” TAR_RAWDATA
“35” COPYEDDYDIR_SCRIPT
“5” TAR_RF “45” TAR_DPHRFA
“36” SAVETMPREC_SCRIPT
“6” TARMAN “46” CHECKANGLE_SCRIPT
“37” COPYTMPARASREC_SCRIPT
“7” TAUTO_FOV “47” TAR_PHASESLOPE
“38” DWL_SERVER
“8” TGUAD_SWP “48” TarFSE
“39” DSP_CLIENT
“9” VIEWTEMP “49” TAR_ADJDYNAMIC
Error

CAUTION THE ERROR LIST CONTAINS MESSAGES RELATED TO ALL THE MRI ESAOTE SYSTEMS AND NOT ONLY THE ONE
DESCRIBED IN THIS SERVICE MANUAL

NOTICE By selecting the LogViewer tab (OPI bottom bar) it's possible to read which calibration or operation done by the System failed

NOTICE Always verify the LEDs status of the HW component involved in the system chain related to the detected error

Tab. 2: Error List

Code Message Suggestions


1 Error in DSP-COI synchronization. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
2 No tune for this coil. Check the Phantom position, Coil connection and recognition, check the coil
calibrations, try another Coil, check the system functionality especially the receiving
channel, check the Magnet Temperature, check Magnet Heaters and Sensors resistor
values, replace Electronics module/s related to the Magnet heating
3 Error reading predef file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
4 Error opening history file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
5 Error writing to DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW

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141012700 VER.2 System - Troubleshooting strategy
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Code Message Suggestions


6 Error in coi_constant configuration. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
7 Error reading tar class. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
8 Error reading from DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
9 Echoes number exceeds maximum. Check the Phantom position, Coil connection and recognition, check the coil
calibrations, try another Coil, check the system functionality especially the receiving
channel, check the Magnet Temperature, check Magnet Heaters and Sensors resistor
values, replace Electronics module/s related to the Magnet heating
10 Incorrect Parameters. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
11 Error on execution. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
12 No signal on second echo. Check the Phantom position, Coil connection and recognition, check the coil
calibrations, try another Coil, check the system functionality especially the receiving
channel, check the Magnet Temperature, check Magnet Heaters and Sensors resistor
values, replace Electronics module/s related to the Magnet heating
13 Incorrect signal. The signal shape during Check the Phantom position, Coil connection and recognition, re-boot the system, try to
calibration is not as required. Error; check.rec repeat the calibration/command that went wrong, check the System functionality (e.g.:
files. perform the System Check), restore system configuration, reload SW
14 No signal during calibration. Check the Phantom position, Coil connection and recognition, check the coil
calibrations, try another Coil, check the system functionality especially the receiving
channel, check the Magnet Temperature, check Magnet Heaters and Sensors resistor
values, replace Electronics module/s related to the Magnet heating
Code Message Suggestions
15 Incorrect calibration. Check the Phantom position, Coil connection and recognition, check the coil
calibrations, try another Coil, check the system functionality especially the receiving
channel, check the Magnet Temperature, check Magnet Heaters and Sensors resistor
values, replace Electronics module/s related to the Magnet heating
16 Anomalous number of trials during calibration. Check the Phantom position, Coil connection and recognition, check the coil
calibrations, try another Coil, check the system functionality especially the receiving
channel, check the Magnet Temperature, check Magnet Heaters and Sensors resistor
values, replace Electronics module/s related to the Magnet heating
17 Signal with spikes and mean noise over Try another Coil, check the coil calibrations, check the system functionality especially
threshold. the receiving channel, check the Magnet Temperature, verify integrity of shielding
collars/aluminum belts/cage fingers/filter panel/ground connections, repeat SMD RF
acquisitions
18 Signal with noise. Mean noise calculated from Try another Coil, check the coil calibrations, check the system functionality especially
fft signal is over threshold. the receiving channel, check the Magnet Temperature, verify integrity of shielding
collars/aluminum belts/cage fingers/filter panel/ground connections, repeat SMD RF
acquisitions
19 Signal with spikes. Try another Coil, check the coil calibrations, check the system functionality especially
the receiving channel, check the Magnet Temperature, verify integrity of shielding
collars/aluminum belts/cage fingers/filter panel/ground connections, repeat SMD RF
acquisitions
20 Number of required intersections cannot be Try another Coil, check the coil calibrations, check the system functionality especially
obtained with zero. Check.rec files. the receiving channel, check the Magnet Temperature, check Frequency calibration
(homogeneity test/frequency calibration)
21 Incorrect phantom position in X direction! Move Check if the phantom is properly set, if you are still not able to perform the calibration
towards magnet yoke, verify other directions, check the Magnet Temperature, check Magnet Heaters and Sensors resistor values,
and restart procedure. replace Electronics module/s related to the Magnet heating
22 Incorrect phantom position in X direction! Move Check if the phantom is properly set, if you are still not able to perform the calibration
towards magnet opening, verify other check the Magnet Temperature, check Magnet Heaters and Sensors resistor values,
directions, and restart procedure. replace Electronics module/s related to the Magnet heating
23 Incorrect phantom position in Y direction! Move Check if the phantom is properly set, if you are still not able to perform the calibration
towards magnet top side, verify other check the Magnet Temperature, check Magnet Heaters and Sensors resistor values,
directions, and restart procedure. replace Electronics module/s related to the Magnet heating

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141012700 VER.2 System - Troubleshooting strategy
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Code Message Suggestions


24 Incorrect phantom position in Y direction! Move Check if the phantom is properly set, if you are still not able to perform the calibration
towards magnet bottom side, verify other check the Magnet Temperature, check Magnet Heaters and Sensors resistor values,
directions, and restart procedure. replace Electronics module/s related to the Magnet heating
25 Incorrect phantom position in Z direction! Move Check if the phantom is properly set, if you are still not able to perform the calibration
towards F bed position, and restart procedure. check the Magnet Temperature, check Magnet Heaters and Sensors resistor values,
replace Electronics module/s related to the Magnet heating
26 Incorrect phantom position in Z direction! Move Check if the phantom is properly set, if you are still not able to perform the calibration
towards A bed position, and restart procedure. check the Magnet Temperature, check Magnet Heaters and Sensors resistor values,
replace Electronics module/s related to the Magnet heating
27 Incorrect signal. The max value of the signal Check the Phantom position, Coil connection and recognition, check the coil
after calibration is not within required range. calibrations, try another Coil, check the system functionality especially the receiving
channel, check the Magnet Temperature, check Magnet Heaters and Sensors resistor
values, replace Electronics module/s related to the Magnet heating
28 Incorrect temperature. Check the Magnet Temperature, check Magnet Heaters and Sensors resistor values,
replace Electronics module/s related to the Magnet heating
29 Time-out on command delivery to DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
30 Error in DSP timer synchronization. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
31 Invalid command received from DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
32 DSP timer initialization failed. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
33 Other instance of process present. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
Code Message Suggestions
34 Error opening file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
35 Invalid configuration parameter. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
36 Configuration parameter error. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
37 Wrong software switch condition. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
38 COM error. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
39 Error in DSP status. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
40 Error opening DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
41 Error stopping DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
42 Error downloading code to DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
43 Error starting DSP code. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW

21
141012700 VER.2 System - Troubleshooting strategy
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22

Code Message Suggestions


44 Wrong LIF command. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
45 Error reading file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
46 Signal saturation. Try another Coil, check the coil calibrations, check the system functionality especially
the receiving channel, check the Magnet Temperature, check sequence related
calibrations, restore system configuration
47 DSP overrun. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
48 Error in DSP synchronization. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
49 Incorrect execution time sequence. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
50 Error initializing variables on DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
51 Error writing to file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
52 Memory cannot be allocated. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
53 Error seeking file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
Code Message Suggestions
54 Error searching tokens in DSP tables. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
55 Error searching tokens in intermediate form. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
56 Dictionary index overflow. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
57 Wrong tarsca command option. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
58 Sequence not compiled correctly. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
59 Sequence must be compiled again. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
60 Source file name missing. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
61 Too many tokens on input line. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
62 Ambiguous file name. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
63 Error setting file attributes. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW

23
141012700 VER.2 System - Troubleshooting strategy
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24

Code Message Suggestions


64 Error copying files. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
65 Wrong token name. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
66 Wrong loadvoc command option. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
67 Corrupted file, access denied. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
68 Vocabulary file terminator is missing. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
69 Error in dup(). Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
70 Wrong vocabulary command. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
71 Wrong symbol. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
72 Dictionary of events overflow. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
73 Error in stat(). Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
Code Message Suggestions
74 Error during execution of a LIF command. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
75 Error reading a string from DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
76 Error loading CoiConstant dictionary. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
77 Error reloading CoiConstant dictionary. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
78 Vocabulary already loaded. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
79 Only first compilation phase succeeds Check the Phantom position, Coil connection and recognition, re-boot the system, try to
(incorrect dump). repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
80 Error ordering intermediate form. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
81 Dictionary of variables overflow. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
82 Incorrect data file format. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
83 Input line is empty. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW

25
141012700 VER.2 System - Troubleshooting strategy
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26

Code Message Suggestions


84 Input token is too long. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
85 Question line is empty. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
86 Predef dictionary overflow. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
87 Incorrect predef data file format. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
88 Predef value does not match configuration Check the Phantom position, Coil connection and recognition, re-boot the system, try to
value. repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
89 Error in check. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
90 Dsp generic error. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
91 Error in Runtime starting. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
92 Error writing on pipe. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
93 Connection to coi_shell failed. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
Code Message Suggestions
94 Wrong MIF command. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
95 Error removing file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
96 WARNING Access Denied. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
97 Error in shell. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
98 Error in file creation. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
99 Error in hiding sensitive data. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
100 Error in configuration. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
101 Incorrect range. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
102 Error in calculation. Check if the phantom is properly set, check gradient offset calibrations, check if the AC
and DC magnetic noises are correctly compensated performing the magnetic stability
and ghosting tests, check the System functionality (e.g.: perform the System Check),
verify system connections, perform the ECC check, perform the shimming parameters
check, replace the module, reload SW
103 Place 25 ml phantom in center of holder and Do as indicated and then start the calibration
insert in Knee coil (N. 2). When ready press
'Yes' to continue.

27
141012700 VER.2 System - Troubleshooting strategy
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28

Code Message Suggestions


104 Place small spherical phantom on holder and Do as indicated and then start the calibration
insert in Knee coil (N. 2). When ready press
'Yes' to continue.
105 End of Gradient Offset calibration. The calibration/check is over, verify the results against specifications
106 End of ECC Tune calibration. Check results The calibration/check is over, verify the results against specifications
against specifications.
107 End of ECC Check. Verify results against The calibration/check is over, verify the results against specifications
specifications.
108 Incorrect Channel 4th polarity. The polarity of the Channel 4th is incorrect: check the Channel 4th gradient cables
looking for any inversion.
109 The Channel 4th polarity is correct. WARNING: The polarity of the Channel 4th is correct but the value used to perform the GRA160
before running ECC Tune, verify and/or modify calibration is incorrect: check the magnet IC setting in the IE hardware configuration
the configuration of the Channel 4th and pole page of the SERV user.
plate.
110 The Channel 4th Channel 4th polarity is The calibration/check is over, verify the results against specifications
correct.
111 The Channel 4th polarity is correct. WARNING: The polarity of the Channel 4th is correct but the value used to perform the GRA160
before running ECC Tune, verify and/or modify calibration is incorrect: check the magnet IC setting in the IE hardware configuration
the configuration of the Channel 4th and pole page of the SERV user.
plate.
112 Scan cannot run. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
113 Incorrect Run table. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
114 Ring current calibration is not in specification Re-boot the system try to repeat the Calibration that went wrong, check the System
for channel X. functionality (e.g.: perform the System Check), check the gradient cable connections
115 Ring current calibration is not in specification Re-boot the system try to repeat the Calibration that went wrong, check the System
for channel Y. functionality (e.g.: perform the System Check), check the gradient cable connections
Code Message Suggestions
116 Ring current calibration is not in specification Re-boot the system try to repeat the Calibration that went wrong, check the System
for channel Z. functionality (e.g.: perform the System Check), check the gradient cable connections
117 Ring current calibration is not in specification Re-boot the system try to repeat the Calibration that went wrong, check the System
for 4th channel. functionality (e.g.: perform the System Check), check the gradient cable connections
118 Ring current calibration is in specification for The calibration/check is over, verify the results against specifications
channel X.
119 Ring current calibration is in specification for The calibration/check is over, verify the results against specifications
channel Y.
120 Ring current calibration is in specification for The calibration/check is over, verify the results against specifications
channel Z.
121 Ring current calibration is in specification for 4th The calibration/check is over, verify the results against specifications
channel.
122 Stop state of GRA160 detected during Current oscillation detected by the system during the automatic calibration of the X
regulator calibration for X channel. gradient output signal. if the calibration doesn't restart automatically verify the GRA160
functionality and gradient cable connections.
123 Stop state of GRA160 detected during Current oscillation detected by the system during the automatic calibration of the Y
regulator calibration for Y channel. gradient output signal. if the calibration doesn't restart automatically verify the GRA160
functionality and gradient cable connections.
124 Stop state of GRA160 detected during Current oscillation detected by the system during the automatic calibration of the Z
regulator calibration for Z channel. gradient output signal. if the calibration doesn't restart automatically verify the GRA160
functionality and gradient cable connections.
125 Stop state of GRA160 detected during Gradient current oscillation detected by the system during the automatic calibration of
regulator calibration for 4 channel. the Channel 4th gradient output signal. if the calibration doesn't restart automatically
verify the GRA160 functionality and gradient cable connections.
126 Unstable state of GRA160 detected during Current oscillation detected by the system during the automatic calibration of the X
regulator calibration for X channel. gradient input signal. if the calibration doesn't restart automatically verify the GRA160
functionality and gradient cable connections.
127 Unstable state of GRA160 detected during Current oscillation detected by the system during the automatic calibration of the Y
regulator calibration for Y channel. gradient input signal. if the calibration doesn't restart automatically verify the GRA160
functionality and gradient cable connections.

29
141012700 VER.2 System - Troubleshooting strategy
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30

Code Message Suggestions


128 Unstable state of GRA160 detected during Current oscillation detected by the system during the automatic calibration of the Z
regulator calibration for Z channel. gradient input signal. if the calibration doesn't restart automatically verify the GRA160
functionality and gradient cable connections.
129 Unstable state of GRA160 detected during Gradient current oscillation detected by the system during the automatic calibration of
regulator calibration for 4 channel. the Channel 4th gradient input signal. if the calibration doesn't restart automatically
verify the GRA160 functionality and gradient cable connections.
130 Incorrect exit code. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
131 Incorrect signal during Eddy Current Check if the phantom is properly set, check gradient offset calibrations, check if the AC
measurement analysis. and DC magnetic noises are correctly compensated performing the magnetic stability
and ghosting tests, check the System functionality (e.g.: perform the System Check),
verify system connections, perform the ECC check, perform the shimming parameters
check, replace the module, reload SW
132 Anomalous signal during Eddy Current Tune. Check if the phantom is properly set, check gradient offset calibrations, check if the AC
Press 'No' to stop and save System and DC magnetic noises are correctly compensated performing the magnetic stability
Configuration if not already done, otherwise and ghosting tests, check the System functionality (e.g.: perform the System Check),
press 'Yes' to continue. verify system connections, perform the ECC check, perform the shimming parameters
check, replace the module, reload SW
133 Anomalous signal during Eddy Current Check if the phantom is properly set, check gradient offset calibrations, check if the AC
measurement analysis. and DC magnetic noises are correctly compensated performing the magnetic stability
and ghosting tests, check the System functionality (e.g.: perform the System Check),
verify system connections, perform the ECC check, perform the shimming parameters
check, replace the module, reload SW
134 Anomalous compensation during Eddy Current Check if the phantom is properly set, check gradient offset calibrations, check if the AC
Tune. Press 'No' to stop and save System and DC magnetic noises are correctly compensated performing the magnetic stability
Configuration if not already done, otherwise and ghosting tests, check the System functionality (e.g.: perform the System Check),
press 'Yes' to continue. verify system connections, perform the ECC check, perform the shimming parameters
check, replace the module, reload SW
Code Message Suggestions
135 Signal phase stability outside specification: Check if the phantom is properly set, check gradient offset calibrations, check if the AC
check EFI DC compensation. Proceed anyway? and DC magnetic noises are correctly compensated performing the magnetic stability
and ghosting tests, check the System functionality (e.g.: perform the System Check),
verify system connections, perform the ECC check, perform the shimming parameters
check, replace the module, reload SW
136 Scan disabled. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
137 Scan disabled. System call error. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
138 Scan disabled. Configuration file error. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
139 Error in reading data file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
140 CoiConstant symbol not found. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
141 Wrong file format. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
142 Wrong DSP multiplexer selection Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
143 Generic error. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
144 Error reading path.xml file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW

31
141012700 VER.2 System - Troubleshooting strategy
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32

Code Message Suggestions


145 File or folder nonexistent. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
146 File not renamed. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
147 Error loading dat file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
148 Error moving file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
149 Change not saved on file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
150 Error copying file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
151 Error deleting file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
152 Error cutting file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
153 Error loading ARAS_VARPATH_FILE. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
154 Error starting PaperRec. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
Code Message Suggestions
155 Start Message not received. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
156 HW alarm detected. PLEASE, GO TO THE END OF THIS TABLE TO READ THE ENTIRE POSSIBLE
MESSAGES RELATED TO THE DETECTED HW ALARM AND SUGGESTIONS
157 Error merging ECC raw data. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
158 STEP 1 MUST BE CARRIED OUT BEFORE 1. open the Electronics unit, disconnect the RFOUT LEFT and RIGHT cables from the
STEP 2 RFA modules, disconnect the RFIN RIGHT cable from the RIGHT RFA module and
Before proceeding with calibration: connect it to the RFOUT RIGHT cable connector using the “I” (“bullet”) adapter
2. from the filter panel, on the inside, disconnect the FBTX1, FRF0 and FRF1 cables
then join the filter panel connectors together using the BNC cables and the “T” adapter
159 Not enough points during NMR frequency Check receiving coil, check system homogeneity, check magnetic compensation, adjust
calculation. frequency and gradient offsets, verify magnetic compensation, check the System
functionality (e.g.: perform the System Check), run a Scout
160 The range used was set to the minimum during Check receiving coil, check system homogeneity, check magnetic compensation, adjust
NMR frequency calculation. frequency and gradient offsets, verify magnetic compensation, check the System
functionality (e.g.: perform the System Check), run a Scout
161 Timeout in COI_Shell initialization. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
162 Error parsing XML file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
163 Incorrect Magnet angle. Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK

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Code Message Suggestions


164 Before to proceed with the calibration: Open the Electronics Unit, disconnect the RFOUT LEFT and RIGHT cables from the
GRA160 modules and the SB18 cable connector of the Signal Box then connect the tool
provided with the system to the previous modules. At the end of the calibration remove
the tool and connect back the system cables. WARNING: if any other sequence or
calibration is run with the tool connected the RFM module will be damaged.
165 The RTK request has been denied Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
166 The RTK command has been failed Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
167 The RTK request has been denied: coil Disconnect the coil and try to repeat the command that went wrong
connected
168 The RTK request has been denied: coil Connect the coil and try to repeat the command that went wrong
disconnected
169 The RTK request has been denied: COI_Shell Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
not ready wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
170 The RTK request has been denied: bed Move the bed to a correct position and repeat the Command/Operation that went wrong
position not valid
171 The RTK request has been denied: acquisition Complete the operation in progress and repeat the Command/Operation that went
or positioning in progress wrong
172 The RTK request has been denied: current Set a valid patient and repeat the Command/Operation that went wrong
patient not valid
173 The RTK request has been denied: real time Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
cannot be done wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
174 SPI time-out expired Check cable connections between RTK and host (also optical fiber), re-boot the system,
try to repeat the Command/Operation that went wrong, verify if the Electronics modules
are powered and properly working and in case replace them, calibrate the RTK
Code Message Suggestions
175 SPI response unexpected Check cable connections between RTK and host (also optical fiber), re-boot the system,
try to repeat the Command/Operation that went wrong, verify if the Electronics modules
are powered and properly working and in case replace them, calibrate the RTK
176 Translation DAC out of range Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK, check and replace potentiometers/tilt sensor
177 Rotation DAC out of range Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK, check and replace potentiometers/tilt sensor
178 Flash erased Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
179 Flash reading error Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
180 Translation authorization error RTK denied a translation allowed by host probably because the magnet position was
wrong. Please try to: if the bed is horizontal, verify the rotation potentiometer; if the bed
is vertical, verify the communication between RTK and host; reset the RTK; re-boot the
system; replace the bed translation components and calibrate RTK
181 Rotation authorization error RTK denied a rotation allowed by host probably because the magnet position was
wrong. Please try to: if the bed is in a position between Ankle and Spine1, verify the
translation potentiometer; if the bed is not in a position between Ankle and Spine1,
verify the communication between RTK and host; reset the RTK; re-boot the system;
replace the magnet rotation components and calibrate it
182 Rotation during translation RTK detected a magnet rotation during the bed translation. Please try to: verify that the
rotation potentiometer is correctly mounted, check the hydraulic system, replace the
magnet rotation components and calibrate RTK
183 Translation during rotation RTK detected a bed translation during the magnet rotation. Please try to: verify that the
translation potentiometer is correctly mounted, check the hydraulic system, replace the
bed translation components and calibrate RTK

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Code Message Suggestions


184 Unauthorized movement RTK detected that an unauthorized movement occurred. Please try to: verify that the
translation potentiometer and the rotation potentiometer are correctly mounted, check
the hydraulic system, replace the bed translation components and/or the magnet
rotation components and calibrate it/them
185 Patient protection alarm RTK detected a patient protection alarm. Verify the patient condition and system use. If
wrongly detected verify the system connections and functionality.
186 Error bed position RTK detected an error in the bed position. Please verify the bed position, the translation
components, bed switch status, re-boot the system, replace the bed translation
components and calibrate RTK
187 Engine error RTK detected an engine error: verify the engine functionality and power connection, oil
level, hydraulic circuit
188 Bed brake error RTK detected an error in the bed brakes: verify the bed brake functioning, hydraulic
circuit, oil level
189 RTK request denied current patient position not Set a valid patient position and repeat the Command/Operation that went wrong
valid
190 The RTK request has been denied: current Set a valid patient and repeat the Command/Operation that went wrong
patient not valid
191 The RTK request has been denied: setup form Select a setup form and repeat the Command/Operation that went wrong
is not selected
192 The RTK request has been denied: message in Follow the SW suggestions present into the shown message, verify the scout/setup
the setup form settings and try to repeat the Command/Operation that went wrong
193 The RTK request has been denied: scout and Follow the SW suggestions present into the shown message, verify the scout/setup
series not valid settings and try to repeat the Command/Operation that went wrong
194 The calibration of the Ankle position is invalid or Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
missing wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
195 The calibration of the Shoulder position is Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
invalid or missing wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
Code Message Suggestions
196 The calibration of the Magnet 90° position is Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
invalid or missing wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
197 The calibration of the Magnet 0° position is Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
invalid or missing wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
198 The calibration of the Knee position is invalid or Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
missing wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
199 The calibration of the Spine1 position is invalid Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
or missing wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
201 STEP 1 MUST BE CARRIED OUT BEFORE 1. open the Electronics unit, disconnect the RFOUT LEFT and RIGHT cables from the
STEP 2 RFA modules, disconnect the RFIN RIGHT cable from the RIGHT RFA module and
Before proceeding with calibration: connect it to the RFOUT RIGHT cable connector using the “I” (“bullet”) adapter
2. from the filter panel, on the inside, disconnect the FBTX1, FRF0 and FRF2 cables
then join the filter panel connectors together using the BNC cables and the “T” adapter
202 Calibration of Wrist position invalid or missing Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
203 Calibration of Spine2 position invalid or missing Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
204 Calibration of Elbow position invalid or missing Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
205 Keyboard error Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
206 Fault signal during calibration. Continue study? Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW

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Code Message Suggestions


208 RTK request denied: incomplete data in setup Complete the setup form and repeat the Command/Operation that went wrong
form
209 RTK request denied: invalid real time context Check that the conditions for real time are met and repeat the Command/Operation that
went wrong
210 card communication protocol not implemented Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
211 unknown error Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
212 download is running on another card Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
213 error in download configuration Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
214 some download files are missing Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
215 error protocol version configuration Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
216 error in delete command configuration Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
217 error in download file preparation Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
218 error verifying downloaded data in card Check the Phantom position, Coil connection and recognition, re-boot the system, try to
memory repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
Code Message Suggestions
219 error moving download files Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
220 RTK request denied: incomplete coil Configure coil setup and repeat the Command/Operation that went wrong
221 Please, place the Geometrical Phantom in Axial Do as indicated and then start the calibration
position inside the Knee Coil. When Ready
press “Yes”. Press “NO” to abort
222 Please insert a Coil and its appropriate Do as indicated and then start the calibration
phantom before to proceed then press YES.
Press NO to abort
223 Place the phantom filled with distilled water, Do as indicated and then start the calibration
and insert in Knee coil 2. When ready press
'Yes' to continue.
224 Place the large cylindrical phantom, code Do as indicated and then start the calibration
9102125000, and insert in Knee coil 2. When
ready press 'Yes' to continue
225 GRA enabling failed, unknown error Check if the phantom is properly set, check gradient offset calibrations, verify Magnet
temperature, check the System functionality (e.g.: perform the System Check), verify
system connections, perform the ECC check, perform the shimming parameters check,
replace the module, reload SW
226 GRA initialization aborted Check if the phantom is properly set, check gradient offset calibrations, verify Magnet
temperature, check the System functionality (e.g.: perform the System Check), verify
system connections, perform the ECC check, perform the shimming parameters check,
replace the module, reload SW
227 Incorrect signal. Check DC and or AC magnetic Do as indicated and restart the calibration
compensation
228 End of calibration Close the software message
229 The path to the documentation file related to Check the Phantom position, Coil connection and recognition, re-boot the system, try to
the source sequence file is missing repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW

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Code Message Suggestions


230 Error on image: Scan is incomplete. Please Do as indicated and restart the acquisition
repeat Scan
231 Incorrect calibration mode Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
232 Modality driver error Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP/ACM card,
change optical fiber
233 Modality driver failure Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP/ACM card,
change optical fiber
234 Scan Execution Command Failure Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
235 Scope Configuration Request Failure Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
236 Place the small spherical phantom on the Do as indicated and then start the calibration
holder and insert in Knee coil 2. Place the coil
in the correct position by using the proper
adapter according to system configuration.
When ready press 'Yes' to continue.
237 Only first compilation phase succeeds Check the Phantom position, Coil connection and recognition, re-boot the system, try to
(variables assign check failed). repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
238 Room temperature out of specification. Verify room temperature, room temperature sensor and its offset calibration and Magnet
temperature
239 The shielding collars check completed The calibration is over, verify the results against specifications
successfully.
240 RTK request denied: rotation not enabled for Change coil and repeat the Command/Operation that went wrong
current coil.
Code Message Suggestions
241 Gradient amplitude out of range. Check if the phantom is properly set, check gradient offset calibrations, check if the AC
and DC magnetic noises are correctly compensated performing the magnetic stability
and ghosting tests, check the System functionality (e.g.: perform the System Check),
verify system connections, perform the ECC check, perform the shimming parameters
check, replace the module, reload SW
242 Unrecoverable error in bed rotation control. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
Please restart the system. repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
243 Unrecoverable error in bed rotation control. Check shielding cage height configuration.
Shut down the system. Check shielding cage
height configuration.
244 Bed rotation not completed due to sensitive Safety switch activated: check system safety components
edge activation.
245 Anomalous signal during gain calibration. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
Saturated signal with low gain repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
247 Gradient Offset calibration required. Perform the requested calibration

● 156HW ALARM DETECTED: re-boot the system and repeat the – Scan failed ===> Check REC files
Command/Operation that went wrong, check the functionality and – Alarm data to ACM not sent ===> Check GRA and ACM led
in case replace the module indicated in the error message: status
– TCM Failure ===> Check led status on TCM module – Wrong aux and floating AlGRA power supply ===> Check
– RFA Up fail ===> Check led status system functionality (e.g.: system check), check magnet
– ACM failure ===> Check the Electronic Unit Module led status, temperature and system connections, replace the module
check system functionality (e.g.: system check), check system indicated
connections, check led status, replace the module indicated – GRA fan failure or overtemperature. ===> GRA module
– GRA Failure ===> Check GRA leds status. overheating or GRA fans fault, check leds status, check GRA
fans, check the power supply
– RFA Down fail ===> Check led status
– GRA enable control missing ===> Check optical connection and
– RTK Failure ===> Check RTK power and data connection
ACM module led
– Emergency button has been selected. ===> [Label: '' no
– Channel oscillation ===> Check the connections to the gradient
ServiceMeasure specified.]
coils include FILGRA if used

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– Excessive current per duty cycle ===> Check leds status – An incorrect firmware is loaded in the hardware board. ===> The
– Short circuit in GRA outputs channel X ===> Check the correct firmware version must be uploaded from the Service web
connections to the gradient coils include FILGRA if used page.
– GRA Thermal Enable missing ===> Check the system thermal – TCM FAN Failure ===> Check fans functionality
control – Pole downer heater failure. ===> Check an overload or a short
– GRA trimmer not loaded or wrong DAC timing ===> Check circuit on the heater.
GRA, optical fiber, ACM, DSP – Yoke downer heater failure. ===> Check an overload or a short
– GRA halted ===> Check leds status circuit on the heater.
– Wrong GRA power supply ===> Check system functionality – Pole upper heater failure. ===> Check an overload or a short
(e.g.: system check), check magnet temperature and system circuit on the heater.
connections, replace the module indicated – Upper yoke heater failure. ===> Check an overload or a short
– Short circuit in GRA outputs channel Y ===> Check the circuit on the heater.
connections to the gradient coils include FILGRA if used – Alarm data to ACM not sent ===> Check RFA and ACM led
– Short circuit in GRA outputs channel Z ===> Check the status
connections to the gradient coils include FILGRA if used – RFA Fan failure ===> Check fans functionality
– Short circuit in GRA outputs 4th channel ===> Check the – RFA high voltage circuit failure ===> Check RFA power supply
connections to the gradient coils include FILGRA if used – RFA auxiliary voltage circuit failure ===> Check RFA aux power
– Watchdog expired on GRA Dsp GR ===> Reboot the system supply
– Alarm data to ACM not sent ===> Check TCM and ACM led – Duty cycle of gate RF out of safety range ===> Check optical
status fiber, ACM, DSP
– TCM DSP fatal error ===> Check the optical fiber, check DSP – Timing of RF gate out of safety range ===> Check optical fiber,
– Sensor up inner failure ===> Check the sensor and all its ACM, DSP
connections – Average power out of range ===> Substitute RFA module.
– Sensor down inner failure ===> Check the sensor and all its – Reflex power out of range ===> Check the efficiency and the
connections calibration of the TX coils and related connections
– Sensor up outer failure ===> Check the sensor and all its – Overtemperature of RFA module ===> Check optical fiber, RFA,
connections fans
– Sensor down outer failure ===> Check the sensor and all its – Alarm data to ACM not sent ===> Check RFA and ACM led
connections status
– Yoke sensor failure ===> Check the sensor and all its – RFA Fan failure ===> Check fans functionality
connections – RFA high voltage circuit failure ===> Check RFA power supply
– RFA auxiliary voltage circuit failure ===> Check RFA aux power
supply
– Duty cycle of gate RF out of safety range ===> Check optical Troubleshooting
fiber, ACM, DSP
Some criteria to be followed in identifying the module that needs
– Timing of RF gate out of safety range ===> Check optical fiber,
replacing in the event of a malfunction are described below.
ACM, DSP
A malfunction involving the CPU, HD, SVGA, monitor, keyboard,
– Average power out of range ===> Substitute RFA module.
mouse and optical disc should be immediately obvious since their
– Reflex power out of range ===> Check the efficiency and the operation (or failure) is plainly “visible”.
calibration of the TX coils and related connections
If the message “Non recoverable error. Scan disabled” appears this
– Overtemperature of RFA module ===> Check optical fiber, RFA, means that the software has found problems with one of the Digital
fans Signal Processor modules (SDSP). Repeat the bootstrap and
– ACM fan 1 failure ===> Replace ACM fan 1 carefully check if WIN2000 has started. The only correct messages
– ACM fan 2 failure ===> Replace ACM fan 2 relative the SDSP are the correct ones:
– ACM fan 3 failure ===> Replace ACM fan 3 – “DSP0 (or 1) initialization done”
– ACM/GRA or ACM/TCM link failure ===> Check ACM/GRA or Instead if the following messages appear, the DSP needs replacing:
ACM/TCM optical fibers, ACM GRA TCM led status, GRA TCM – “Test memory failed”
power – “DSP1 unit 0 not present at address 0 x 360"
– ACM/RFA Up or Down link failure ===> Check ACM/RFA Up and If the bootstrap routine was completed successfully, you are advised
Down optical fibers, ACM RFA Up and Down led status, RFA Up to run the alarm diagnostics. With this procedure, you can check
and Down power whether amplifiers (GRA160 and RFA) and MTCM and TPM are
operating correctly. In the event of a malfunction, a message appears
identifying the failed module. The acronyms used have the following
Fig. 2: ACM module Fans
meanings:
– GRA-OFF: direct power supply failure to the gradient amplifier.
This event may also be due (besides to the fuse being blown, or
a disconnected 220 V AC cable etc.) to failure to receive
acknowledgement from the MTCM (or TPM) module.
– GRA: gradient amplifier malfunction (failed PLL connection of its
internal switching amplifier and/or output voltage clamp). Not
significant when GRA160-OFF is present.
– SRFA-OFF: direct power supply failure to the RF amplifier. This
event may also be due (as well as to the fuse being blown, or
disconnected 220 V AC cable etc.) to overheating of the
amplifier (T > 50 °C).

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– SRFA: RF amplifier malfunctioning (duty cycle over 25% and/or If the plot operates correctly, it is safe to assume that, generally
reflected power greater than 40 watt). Not significant when speaking, the control subsystems (TCM) and the acquisition
SRFA-OFF is present. subsystems (ACM) are operating correctly too.
– TCM: direct power supply failure to the TCM module. This event In particular, it is best to first display the values relative to the driving
may also be due (as well as to the fuse being blown or to a of the receiving subsystem (modules RFM and ACM) which are
disconnected 220 V AC-cable etc.) to overheating of at least one generated and monitored from within the module ACM.
side of the magnet. This failure is detected by the temperature Their correct behavior confirms substantially that acquisition is
sensors (2 NTC in series) located on the side, or by a short operating correctly.
circuit or an open circuit on at least one of the four groups of the
NTC sensors.
After verifying that the standard part of the PC (successful completion NOTICE The IV Channel waveform can be slightly different
of the bootstrap routine without any error messages) and the power from system to system
modules (GRA160, RFA and TCM are operating correctly, with the
diagnostic alarms), you can proceed to run the <System Check>
diagnostic. Fig. 4: System Check, IV Channel

Fig. 3: System Check, X Gradient


Please note that the default visualization of this channel is using Fig. 5: System Check, TX Pulses
different settings than in this figure where the level division scale have
been modified to better visualize the traces.
From <System Check> you can also verify the correct operation of
“Gradients” and “RF Pulse”. Regarding the RF pulse, you must know
the correct amplitude ratio between transmitted and reflected RF
pulse (Pd/Pr>4) which shows that the connection is correct and that
the transmitting coil (BTX) tuning is correct. Conversely, the absence
of the RF pulse may be due to:
A malfunction of the ACM module: if, for instance, the module is not
receiving power (fuse, cable, etc.).
Bad tuning of the transmitting coil. If the ratio is about 1 (i.e. all the
power is reflected), the problem could be due to a bad connection
between RF amplifier and transmitting coil or a broken component
inside the transmitting coil. For example the central capacitor on the
tuning circuit inside the “gantry”.
A wrong value of the frequency set in the “Homogeneity” calibration.
As for the receiving chain, you are advised to use the standard
machine settings (central frequency search, noise level, S/N for the
various receiving coil and sequence calibration, etc.).

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Procedures All the rec files are self-explaining and not always are created by the
system every day. To have access to the rec files, open the Internet
Explorer and, from the home page, open the Rec File Management
Recording files introduction folder then View Rec Folder: from this page you have to select the
interested day, opening it the system will show the compiled rec files.
This section explains the possibility of evaluating information
regarding the system operations. In fact this information is written in
some recording files which can be seen by the operator. The following Fig. 7: REC File of one working day
paragraph gives the recording files list, in which the name of every file
is followed by an extension name “.rec”.

Fig. 6: View Rec Folder Page

The Rec Files contain all the operations performed by the system.
Some of them are generic other are more specific. The system
creates a new folder every day and every folder contain only the rec
files filled in that day. If one calibration or test is not done the
corresponding Rec file is not created.
Rec File Examples Coi.rec
This file contains all the operations performed by the OPI software
Opi.xml from the SDSP initialization on.
This file contains all the operations performed by the system from the
switch on to the switch off. This file is useful to check improperly
shutdown for example (done by the operator or by software bugs). Fig. 9: Coi.rec

Fig. 8: Opi.xml

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Gdelay.rec Noise.rec
This file contains the Gradient Delay values calculated by the System This file contains the Noise value of the automatic check performed
during the automatic procedure. every Scout.

Fig. 10: Gdelay.rec Fig. 11: Noise.rec


180.rec Offgr.rec
The 180° Pulse calibration is automatically done by the system every This file contains the Gradient Offset values calculated by the System
scout acquisition to calibrate the necessary energy to rotate the spin during the automatic procedure.
during the sequence acquisition. The 90° Pulse is automatically
calculated by the system starting from the 180° Pulse value. The
180.rec file is filled in during the automatic calibrations. Looking at this Fig. 13: Offgr.rec
file is possible to understand when the system wasn't able to calibrate
the pulse and why the images went black, for example.

Fig. 12: 180.rec

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Freq.rec Varicap.rec
Like for the 180.rec, the frequency calibration is automatically done by The Varicap is a voltage value (0 - 9 V) sent by the RFR to the Coil in
the system every scout acquisition to find the magnet frequency in order to set it to the Magnet frequency taking care of the inserted
that moment. A small frequency shift is normal and is compensated load.
by the system. A frequency shift usually is related to a thermal shift, Every Coil has its own Varicap value: when you save it manually don't
usually, due to the environmental thermal shift. During the day the overwrite the other values. Also the Varicap is automatically
temperature of the room increase and the TCM has to follow this shift calculated by the system during every Scout acquisition.
decreasing the power sent to the Magnet to warm up it.
The rec file is filled in by the system every time the varicap is
In case of big Magnet thermal shift, perform the Temp Monitor, to calculated either when is done automatically or manually by the
follow in real time, temperature and provided power to every channel. Service technicians.
Remember that the system is calibrated to the Magnet central If the Varicap is not correct or cannot be calculated by the system
frequency and it must be stable, all the specification written in the means that an error in the receiving channel occurred.
Planning Guide and related to the installation room must be met.
Stable frequency means good image quality.
Fig. 15: Varicap.rec

Fig. 14: Freq.rec


Service Rec File Plot introduction In the next figure you have an example of the diascope used to
display the CMAG info (all the data are automatically collected by the
This section deals with the monitoring and subsequent analysis of system during the magnetic compensation procedure).
various quantities whose time evolution is interesting while evaluating:
Like in all the other system features the scales can be set by the user
● The characteristics of the environment in which the system must to better visualize the history data.
operate (with particular reference to temperature and Magnetic
DC field strength)
● System adjustments while responding to changing environmental
conditions (with particular reference to thermal and magnetic
compensation activities)
● System parameters (with particular reference to central
precession (Larmor) frequency and operating noise level).
This environment is organized in this way: analysis of the time
evolution of the above mentioned quantities plays a critical role in
identifying troubles relating to the presence of incorrect environmental
conditions and/or damage or malfunctioning of thermal and magnetic
compensation units.
Moreover, the analysis performed over a long period of time can
provide meaningful information (from a statistical point of view) about
the relationships between failures and certain environmental
conditions. In order to provide a complete tool, the monitoring
procedure can be performed in three different ways, characterized by
different time ranges:
● For a maximum period of a day (<System Monitor>: short period
analysis)
● For a maximum period of one year (<System History>: analysis
performed over a part of the life cycle of the system)
The practical tool used to inspect the quantities versus time functions
resulting from the monitoring procedure is again the “Diascope”
whose characteristics and functions are tailored for this specific
application as described below.
To visualize the info present inside the system, launch ARAS and click
on the SERVTREE icon, then open the Rec File Plot folder and the
system will show all the available data.

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System Check Functions


You can run the following tests from the system Check environment:
Description ● X, Y, Z and CH 4th Gradients Coil Driving
The <System Check> menu contains several functions allowing the ● Transmission Chain Driving (refer to RFA check paragraph)
operator to perform various checks of the system operation. The control software operating on the ACM sends the digital data,
which are necessary to drive the GRA160. The ACM board is in the
Procedure Electronics.
Perform the following steps to access the <System Check> Within the ACM command, data are processed and transformed into
environment: analogue signals driving the gradient amplifier and sent to the same
● Turn on the system and wait for the operator interface to appear amplifier by the GRA160 cable and reaches the GRA160 “INPUT”
on the screen. If after 20 seconds no error messages are connector.
displayed (e.g.: “Non recoverable error. Scan disabled.”), this Gradients are sent to the magnet side through the filter panel to the
means that the computer has successfully completed its magnet connection panel (rear side). Gradient X, Y, Z and 4th CH
self-configuration (all modules are present) and is receiving the coils are fixed into the “GANTRY” to the magnet and are made of multi
basic clock (for control and acquisition) from the ACM module. layer rigid circuit matter.
● Inside ARAS select the command <Tests>, <Troubleshoot.>
<System check> then press <Run>
You have now entered the <System check> environment, from which
you can test the apparatus electronics.
After approximately 10 seconds, you will hear the noise of pulsating
gradients. After another 10 seconds, the screen will turn into a
2-channel oscilloscope, displaying on the left a large window
displaying a pair of signals at the rate of about one pass per second,
and on the right a column containing a menu of commands.
Please note that data values exceeding the display range are shown
with a tangent line to the upper or lower edge of the window.
Displacement is relative to the visualization and not to the signal.
The message “Incorrect scan duration”, that is displayed when
quitting, is not a warning of a malfunction, but rather indicates the time
(longer than in a normal scan) that the <System Check> environment
has been active.
Fig. 16: Channel 0, 1 and 2 are respectively X, Y and Z gradients:

The first three channels of the


System Check test are the gradient
waveforms. The blue traces are the
output of the ACM board and the
input of the GRA160 module. The
red traces are the output of the
GRA160 module.
If the input traces are not present
means that or the ACM is broken
or the cable between the ACM
and the GRA160 is broken.
If all the output traces are flat
probably the GRA160 is broken or
not powered or disabled by the
TCM module.
If only one of the output trace is
flat, swap the gradient cables (e.g.:
X is flat, invert X with Y) to
understand if the problem is before
or after the inversion.
If the problem moves to another
channel means that the problem is
from the GRA160 on (cables or
Gantry); if the problem is still on
the same channel means that the
gradient board is broken.

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Fig. 17: IV CH Gradient waveform

Analyze it using the same criteria


explained for the Gradient
waveforms.
Please note that the default
visualization of this channel is
using different settings than in this
figure where the level division
scale have been modified to better
visualize the traces.
NOTE: The IV Channel waveform
can be slightly different from
system to system. The IV Channel
shown in the next figure is just an
example
Fig. 18: Direct and reflected pulses

To change the spin orientation we


have to send power to the phantom
or patient. The RFA takes care to
amplifier the signals received from
the ACM module and sent them to
the Gantry (transmission coils).
The blue trace is the direct pulse:
the energy that the RFA is
transmitting to the Gantry.
The red trace is the energy that we
are losing because the Gantry is
not equal to the ideal load (50 Ω). It
must be lower than 20% of the
direct pulse.
If the red trace is flat means that
the ACM module is broken or the
cable between ACM and RFA.
If the blue trace is flat disconnect
the output cable and connect a
dummy plug (50 W) to the RFA
output: if the trace is still flat means
that the RFA is broken otherwise
the Gantry or the cable are broken.

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Image quality Fig. 19: Example of selective noise with a given frequency

Common interference problem analysis


The most frequent cases are the presence of artifacts on the image
generated by external radio frequencies, interference created by
some Electronics modules inside the Electronics unit or “spikes”.
A typical case of the radio-frequency problem generates a strip on the
image; this can be more or less thick. In both cases, the noise is
selective, but when the strip is thin, this means that the noise has only
a single frequency. On the other hand, if the strip is thick, it is typically
a frequency modulation. Instead, the “spikes” could be classified as a
large bandwidth problem that is usually generated by poor power
supply or by certain motors (e.g. from elevators, air conditioning, etc.).
After performing all the system's calibrations and the relative quality
tests, check that the system is operating smoothly by performing
scans on patients using different sequence types (GE-FLASH,
Spin-Echo, Turbo-Multi-Echo, etc.). For this type of testing, perform
several acquisitions on all the four coils and assess the quality for
each type of sequence.
More specifically, the images obtained must be observed in order to
exclude the presence of artifacts (such as lines, light spots, bands,
etc.) and magnetic fluctuations in DC mode (e.g. blurring) and in AC
mode (e.g. ghosts). In order to check that the signal/noise ratio is
good and that the contrast is appropriate.
Consider that some related problems (for instance lines, spots, etc.)
may be caused by:
– RF external frequencies
– RF frequencies within the system due to the failure of any
hardware modules
Fig. 20: Example of frequency modulation Fig. 21: Line generated by radio frequencies

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Fig. 22: Stripe generated by a radio frequencie bandwidth Fig. 23: Example of artifact due to the presence of "spikes"
Fig. 24: Radio frequency probably due to external factors Fig. 25: Ghosts generated by external 50 Hz

Consider that some related problems, for instance, out of focus


images called “blurring” effect, may be caused by:
Consider that some related problems like ghost images, may be – Thermal instability of the system;
caused by: – Fluctuation of the signal due to DC magnetic interference;
– Phase and quadrature offsets a long way out of the zero level – Fluctuation of the signal due to miscellaneous HW problems.
– Fluctuation of the signal due to external fields at about 50/60 Hz
and 16.6 Hz

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Fig. 26: "Blurring" artifact probably due to external DC (or thermal Fig. 27: Image shift probably due to a thermal drifting
variations)

If the operator detects the above-mentioned artifacts in the images,


he/she must first analyze them carefully.
A list of scans can be found in OPI, <Protocol List> under
<Standard Sequences>. The Service operator may use them to
check the image quality, hence to identify any of the above-mentioned
problems.
All the current scans are to be taken in multi slice mode with the slices Please note that, since before each scan an automatic fine calibration
oriented as desired. Have at least one standard direction and one of resonance frequency and of the receiving chain gain is performed,
double oblique slice for each scan and change the directions between any problems should be detected through the calibration procedures
scans. and suitably signaled. It may be advisable, however, to check the
Consider that strong spikes in the power line may cause some results produced by calibration in the store files (freq.rec and
problems, such as the “moire” artifact. autotar.rec).
The last case but not less important is related to a wrong Patient’s set
up. If the Patient’s anatomy is not correctly set in the center of the
Fig. 28: "Moire" artifact probably due to strong spikes on the power line Magnet FOV area or if his body is touching and loading (no cushion)
the receiving coil or the transmitting coil you’ll have very bright areas
on the images as shown in the following examples. The scout lines
are useful to identify the center of the FOV area where the interested
anatomy must be set.

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Fig. 29: Wrong Patient’s set up Fig. 30: Wrong Patient’s set up
Shielding efficiency system or at other instruments, is without noise, without selective
interference or noise with a large bandwidth.
This section covers some problems regarding high noise levels in the
system room and their possible solutions. Another critical factor for the noise level is the presence of personal
computers or other instruments that could create some interference
These kinds of problems could be generated by several things, such by increasing the noise level. This noise could be selective
as: the power line cable lacking a good filtering system, network lines interference (lines on the images) or, more likely, white noise (noisy
to transmit data between different computers, the laser camera images). However, in any case, the image quality decreases
installed close to the system or any other source not perfectly significantly.
shielded. In all these cases, the normal noise level increases until it
exceeds the warning noise threshold, to the detriment of the quality Both the machine ground and the central ground must also be
and resolution of the images so obtained. checked, because they sometimes generate problems. As a matter of
fact, it has often been noted that, if the grounding problem is solved,
This is to say that everything (line cables, personal computer, network the average-fft level decreases to a normal value (around 500).
cable, central phone line, etc.) in the room must be checked very
carefully before installing the system to avoid any problems after A short list including things to be avoided during installation is given
installation. below:
Therefore to reduce the noise level in the room, you must ascertain in – Power lines without an UPS system
advance which are the possible causes of the problems by acquiring – Power lines must not pass close to the system
images in different conditions. For example, this can be done by – A layout of cables that creates a coupling between them
turning off all possible sources of problems, step by step, then – Avoid putting other kinds of instruments in the same room, such
checking the average-fft value by clicking on the <Shielding> in the as a personal computer, laser printer, mediator, etc.
<Automatic> service menu. If the problem has not been identified
– Ground cables wrongly connected
yet, proceed by making sure that all power lines use a line filter, that
there are no other critical instruments in the system room and that – Bad central ground
every ground cable of the machine is properly connected.
The purpose of this calibration is to check that no external noises are Detecting artifacts on images
present in the signal picked up by he coil, such as radio-frequencies
which would generate lines or light spots on the image. Moreover, the Necessary tools
procedure checks that the noise level does not exceed a pre-set – Geometrical phantom and its support
threshold value. – Knee Coil 2
The program is based on running a sequence that carries out a
simple acquisition of the noise picked up by the receiving coil. By
submitting it to Fourier's transform, you can detect the spikes resulting
from external radio frequencies and to calculate the average noise
level.
With regard to these problems, we recommend putting the power line
through an UPS system, so that the power line, that arrives at the

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Procedure Please note that a continuous signal corresponds to co-ordinate 1.


● Position the knee coil 2 with the geometrical phantom placed in This is the so-called offset that is always present. Therefore, this spike
axial position into the magnet must not be considered for the purpose of evaluating the situation. In
the event of persistent interference, on-site measurements must be
● Under ARAS select <Automatic> <Shielding> then <Run>
taken exactly like those taken before installation. In addition, you must
check that noise is not generated by the electronics. You must also
Fig. 31: Automatic Shielding Test make sure that any type of lines or spots does not affect the images.
For this reason, some test scans must be taken. Conversely, if the
noise level exceeds the threshold, it is likely that the receiving chain is
malfunctioning or not properly calibrated. Please note that the cause
of this might be white noise picked up directly by the coil. Therefore,
you are advised to check that there are no possible sources near the
machine and that the shielding is properly sealed.
A method to understand how the noise level changes during the day
is described, so it will be possible to look at noise variations in real
time. Here are the operations useful for this check:
● Put the homogeneous phantom inside the knee coil
● Under ARAS, select the <Test> <Trouble Shoot.> <RX Chain>
then <Run>
● Set the <FFT> modality then set the Y-axis to 1 K. It is thus
possible to visualize the noise peak better
● Selective noise with a given frequency: a single peak will be
displayed at that frequency; the higher the dB of the noise the
higher the peak
● A large bandwidth noise (white noise): the whole level of the signal
● Look at the message sent by the calibration procedure. If this was increases; this means that the noise in the room is too high
not successful, do not continue, but rather check the store file ● To improve the signal display, click on the <Average> button and
● Under Internet Explorer, Rec Management page open the current set a number around 20
folder and select “noise.rec” (shown before in this chapter) When the previous operations are completed verify if the level of the
● Use the scroll bar to reach the end of the file and record the signal is close to 1 K (first step) of the vertical grid, or if the “May”
average_fft value found variable in the information window has a value of around 1350, that
In the event of noise or of signal spikes exceeding the threshold means that the noise level is good (average-fft less then 500). If the
(threshold_f), the program indicates their position (co-ordinate, range level is higher, you can verify the noise level when a patient puts a
1 to 256), amplitude and frequency. limb inside the coil.
Regarding the first case you can reach this conclusion: if the noise Fig. 32: RX Chain test, FFT visualization
level is again in the specifications with the Dummy cup, this means
the problem could be external, otherwise some parts of the
Electronics unit would create a rise in the noise level. Check each
module and cable, one at a time. If the problem is external you must
check as described in the previous point. In fact when a patient's limb
is inside the coil every external disturbance is increased, because the
patient acts as an antenna. Therefore, at first you must check to see if
the shielding parts are correctly applied to the patient and if each
ground cable is fixed, then check what source could create the rise in
noise. If you find something such as a personal computer, telephone
or laser printer, that could be a source of noise, you will probably have
to apply the solutions described previously, decreasing the noise level
in the room (average-fft value around 500) until good quality images
are obtained.
In the same way you can study RF interference using the <Rx Chain>
service menu. Also in this case you can have different kinds of
disturbance:
1. A well determined RF interference (one thin strip on the image)
2. A frequency modulation (example: band of strips on the image)
When this window appears, select the FFT mode then the A
In the first case, set <FFT> mode in the <RX Chain> (ARAS program, visualization and apply these settings to all the channels (right button
<Test> and <Trouble Shooting>) environment to see a thin peak, mouse, check the <Apply to all channel> box then click on <OK>
whereas, in <Echo> modality a sinusoidal signal will appear. While if otherwise changing the channel you'll lose you personal display
a frequency modulation (case 2) is present on the images, always in settings). Set the Frequency to 5 K to visualize a larger bandwidth (at
<FFT> something like a narrow rectangle, formed by a given number least ± 20 kHz from the magnet frequency) and Y-axis to 1 K.
of peaks, will be displayed.
If a central peak appears, usually is the ACM oscillator and means
that the receiving channel is not properly calibrated.
NOTICE The system will take some minutes to quit from The meaning of this test is check if any radio frequency peaks appear
the test once the Square button is clicked. close to the magnet central frequency (indicated by 0 kHz): if they
appear they can generated noises on the images.
It’s possible to switch off the Electronics Unit from this test (channel
drop down menu) to eliminate the noises generated by our
components, due to this the system will take some minutes to quit
from the test once the Square button is clicked.

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Part 4 Software

Trouble shooting strategy Strategy


Software repair is a difficult task due to the complexity of today's
software.
System
In most cases the first question that comes to mind is: “Is the problem
Backup
caused by hardware or software?”
Reinstalling the software will answer this question quite reliably, but This function allows the creation of a copy of the system calibration
will possibly cause other problems such as loss of data (e. g. patient's data and user's protocols and configurations, but does not save the
images, customer protocols or system specific dynamic data that has customer's images.
not been saved). Create the system back up after the installation and repeat it after
To make software trouble-shooting as effective as possible some every maintenance when the system parameters are stabilized and
procedures to assist you in dealing with software problems are given the customer created his own protocols.
below. To create a system back up:
● Log on the system like SERV (typing the correct password) and
click on the Internet Explorer icon
● Insert a CD-ROM or DVD into the DVD burner
● From the homepage, select Configuration Management and
Backup & Restore (like shown in the next figure)
● Follow the SW indications

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Restore Restore
● Log on the system like SERV (typing the correct password) and To restore the User's images from the created backup, act as
launch Internet Explorer described:
● Insert the back up optical cartridge or the CD-ROM (created
during the Backup procedure) into the corresponding drive NOTICE The restore procedure erase the images
● From the Internet Explore homepage, select Configuration contained on the system Hard Disk.
Management and Backup & Restore
The restore procedure works only if on the
● Follow the SW indications system Hard Disk and on the Backup DVD is
present the same SW Release and on the same
System that created the Backup DVDs
Images
● Log the system as SERV and type the correct password
Backup ● Launch the ARAS program
● Select TOOLS and Images Restore
To create a User's images backup, act as described:
● Load the images from the backup DVD
● Log the system as SERV and type the correct password
● Launch the ARAS program
● Select TOOLS and Images Backup
● Insert an empty media in the DVD burner and start the storing
procedure pressing the OK button
● The media will be automatically numbered (the higher the number
of images present on the HD, the higher the number of necessary
media)
Procedure ● Enter in the BIOS Setup menu by entering the correct password
then set the start up order starting from the DVD drive then save it
and quit
Complete Software installation ● Press ENTER and when the sentence “Press any key to boot from
CD or DVD...” appears press ENTER
This chapter describes how to install the system software in a new
system with an not formatted hard disk or in a system with a ● The system loads some files automatically for some minutes then
pre-installed software version. a DOS style window will appear: do not interact with the system!
● Wait for the “E-MRI Image Restore” window and press the button
“BIOS Update”: the system reboots and then loads some files
CAUTION Use this procedure only if the procedure automatically. When completing reboot the system
contained into the Installation Guide, Software
● Press the F10 key until the Bios mask is shown (press and release
chapter doesn't work properly or in case of HD
the F10 key, do not hold it)
failure or in case of OPI incorrect starting
● Take the “ESAOTE Windows VISTA Ultimate Image for TANK...”
DVD provided with the new PC unit or newer released and sent by
CAUTION Using this procedure all the data contained ESAOTE and insert it into the drive
into the HD will be lost during the installation
● Enter in the BIOS Setup menu by entering the correct password
of the Operating System
then set the start up order starting from the DVD drive then save it
and quit
● Press ENTER and when the sentence “Press any key to boot from
CD or DVD...” appears press ENTER
Mother Board BIOS Update and Setting ● The system loads some files automatically for some minutes then
a DOS style window will appear: do not interact with the system!
CAUTION Apply the following procedure only if really ● Wait for the “E-MRI Image Restore” window and press the button
necessary (specified by ESAOTE Service Dep. “BIOS Configuration”: the system reboots and then loads some
or specifically written in the SW or PC Serinfo) files automatically. When completing switch off the system and
connect back the network cable
● Disconnect the network cable and switch on the system ● Switch on the system and verify its correct functionality
● Press the F10 key until the Bios mask is shown (press and release
the F10 key, do not hold it)
● Take the “ESAOTE Windows VISTA Ultimate Image” DVD
provided with the new PC unit and insert it into the drive

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WINDOWS VISTA Operating System Installation


NOTICE To enter in the BIOS Setup menu you have to
press and release the F2 key and to enter the
CAUTION Disconnect the network cable and connect it password. If you don’t know it send an email to
back only at the end of the SW installation the ESAOTE headquarter. Refer to the Host
procedure chapter for more info regarding the BIOS settings.

● Disconnect the network cable (connect it back at the end of the ● When the sentence “Press any key to boot from CD or DVD...”
procedure) and switch on the system appears press ENTER
● During the boot, press and release the F10 key (do not hold it)
until the BOOT mask is shown
CAUTION During this procedure the previous sentence
● Take the “ESAOTE Windows VISTA Ultimate Image” DVD
may appear many times: boot from DVD only
provided with the System (or newer) and insert it into the drive
when specifically requested by the procedure!
● From the BOOT menu, select the boot from S-ATA CD-DVDW and
press ENTER
● The system loads some files automatically for some minutes then
a DOS style window will appear: do not interact with the system!
Fig. 33: Boot Selection Page ● Wait for the “E-MRI Image Restore” window and insert in the field
“PC Serial Number” the Manufacturer serial number of the PC
Unit (not the ESAOTE one), then press the button “Restore” and
confirm the action by pressing the OK button in the next windows
Fig. 34: HTML Page Fig. 35: Vista PC Unit

● Write the PC Unit Serial Number (present in the PC unit back


side) as shown in the following figures

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Fig. 36: PC Unit Serial Number Insertion (the shown code is just an Fig. 37: End of Loading Procedure
example)

● Click on the OK button continue to start the restoring procedure


● Click on the Restore button and the system will warn you that the that will take about 15 minutes, do not interact with the system and
hard disk will be formatted as shown in the next figure wait for the next image

NOTICE If an error message appears, you may have


inserted a wrong serial number or a wrong
ESAOTE VISTA DVD
Fig. 38: End of Loading Procedure Driver Check Procedure
Here following a short procedure to correctly install the peripheral
drivers is provided, use it only if necessary basically when the drivers
are not automatically installed
● After that, the system will automatically set all the installed
peripherals performing an automatic reboot at the end
● Perform the log on as “esaote” password “mriscanner”
● Verify that all the peripherals are correctly installed by opening the
Device Manager feature: click on START, Computer, System
Properties, Advanced system settings, Hardware and Device
Manager as shown in the following figures (mouse prompt is
located on the item you have to select)

Fig. 39: Vista Installation: click on START and Computer

● Press the OK button to reboot the system and remove the


ESAOTE VISTA DVD from the drive (or anyway do not restart from
it) while the system will boot from hard drive and perform an
auto-configuration procedure then an automatic reboot will be
done
● At the end of the reboot the Operating system will start an
automatic configuration for about 10minutes and then will reboot
automatically
● After the reboot perform the log on as “esaote” password “mr is
canner” and verify that all the peripherals are correctly installed by
opening the Device Manager feature (no “?” or “!” marks before
the peripheral name). Usually only the VGA card driver has to be
manually installed
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Fig. 40: Vista Installation: click on System properties Fig. 42: Vista Installation: click on Hardware and Device Manager

Fig. 41: Vista Installation: click on Advanced system settings


Fig. 43: Vista Installation: Device Manager DRIVER LOADING PROCEDURE
– Insert, into the drive, the ESAOTE DVD containing the SW
release (close the auto-play window if opened)
– From Device Manager, double click on the not correctly installed
peripheral to open the driver upgrade window then click on the
Driver tab and on the Update Driver... button (or Reinstall
Driver... button)

NOTICE The “!” and “?” signs identify the not correctly
installed peripherals

Fig. 44: Vista Installation: installing drivers

● In the previous figure the VGA card is not properly installed so the
correct drivers must be loaded. Here following a short procedure
to correctly install the peripheral drivers is provided, use it only if
necessary basically when the drivers are not automatically
installed, as in this example for the VGA card

NOTICE If in the Device Manager list under “Other


Device” the USB UltraPro written appears as
not correctly installed do not take it into
consideration: the problem will be fixed
automatically by the OS SP installation

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– When the window called “Update Driver Software” appears, – In the window “Search for driver software in this location:”
click on the button Browse my computer for driver software confirm this action by pressing the NEXT button
– In the window called “Browse for driver software in your
computer” insert the driver path location such as “$:\Drivers\...” NOTICE The symbol $ must be replaced with the DVD
(... means that you have to insert the correct path name burner letter, normally is D
according to the peripherals you are installing; e.g.: DSP for the
SDSP card, VGA for the VGA card, LAN for the LAN card etc.) or
you can select only the drive and then click on the NEXT button – If the window called “Windows Security” appears warning you
to start the auto search function that “Windows can't verify the publisher of this driver software”,
click on the button Install this driver software anyway
– After the driver installation, close the window by pressing the
Fig. 45: Vista Installation: selecting the drivers path CLOSE button

Fig. 46: Vista Installation: drivers installed


Operating System Patch Installation ● In the “User Account Control” window that warns you that a
software is attempting to run, click on the Allow button
NOTICE This procedure must be carried out before to
proceed with the SW Installation procedure
Fig. 48: User Account Control - Select Allow
● Switch on the System and perform the log on like user ESAOTE
typing the correct password (inserted in the VISTA settings)
● Close the “Welcome Center” window if opened
● Insert into the drive the DVD containing the ESAOTE software
release and after few seconds, when the “Auto play” window
appears, click on the Run Setup.exe button

Fig. 47: Autoplay - Select Run Setup.exe

● When the HTML page appears, you'll have different choices


available
● Select the OS SP installation and the system will ask you to insert
the code XXXX then click on the OK button to confirm

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ÖTo install the OS SP via FTP (not available in this release due
to the size of this OS SP)
NOTICE The SP installation code is not written in this
manual as all the necessary passwords. – M.O Disk
Send an e-mail to mri.service@esaote.com to ÖTo install the OS SP from this drive (only for factory use)
know them all BUTTONS
– Proceed with OS SP Installation
● The procedure will ask you to start the OP SP installation by ÖTo install the OS SP
clicking on the OK button
– Check device for OS SP
ÖTo verify if the ESAOTE SW Release is present in the selected
Fig. 49: OS SP installation drive
– Restart OS SP Procedure
ÖTo re-install the OS SP in case of problem during the first
installation
– Exit
ÖTo leave the OS SP installation window

Fig. 50: Operating System SP selection page

● After starting the installation procedure, the system performs an


automatic reboot then the system will show you the following
selection page. In this page you have the possibility to select three
different sources to install the OS SP and then in the bottom part
you have other four buttons:
SOURCES
– DVD / CD-ROM
ÖTo install the OS SP from this drive
– FTP
● By clicking on the Proceed with OS SP Installation button the Fig. 52: Operating System SP installed
OS SP installation starts

Fig. 51: Operating System SP Installation

● After the re-boot, proceed with the OPI SW Release installation

● At the end of the OS SP installation the following message is


shown

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ESAOTE SW Installation ● Don't interact with the system and wait for the window
explained in the next point
● Switch on the System and perform the log on like user ESAOTE
typing the correct password (inserted in the VISTA settings) ● When the next window appears click on the NEXT button
● Insert the ESAOTE DVD, if already present open the DVD drive
and close it back to start the auto play function Fig. 54: SW installation point 1
● After few seconds, when the “Auto play” window appears, click on
the Run Setup.exe button
● In the “User Account Control” window that warns you that a
software is attempting to run, click on the Allow button
● When the HTML page appears, you'll have different choices
available
● Select the E-MRI Vista SW INSTALLATION and the system will
ask you to insert the correct code that is XXXX and then confirm
this action pressing the OK button

NOTICE This SW update code is different than the other


SW releases and is not written in this manual.
Send an e-mail to mri.service@esaote.com to
know it.

Fig. 53: Confirmation Button

NOTICE The SW installation code is not written in this


manual as all the necessary passwords
Send an e-mail to mri.service@esaote.com to
know them all
● When the next window appears click on the sentence “I accept Fig. 56: SW installation point 2: installation
the terms in…” then click on the NEXT button

Fig. 55: SW installation point 2

● The procedure goes ahead automatically and will take more or


less 5". The system will perform the software installation steps.
Don't interact with the system and wait for the log on window
(SERVCFG user, password as the user SERV) ● Perform the log on as SERVCFG and when the next window
appears click on the NEXT button

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Fig. 57: SW installation point 3 Fig. 58: SW installation point 4

● When the next window appears click on the sentence “I accept


the terms in…” and insert the SW Installation Password in the
blank field then click on the NEXT button ● Insert the system own data or the generic data as shown in the
next figure, remember that the system serial number must not
start with 0 (zero), instead the Magnet serial number must start
NOTICE The SW installation password is not written in this with NC or NB (refer to the system documents) then click on the
manual. To know it, send an e-mail to NEXT button
mri.service@esaote.com

NOTICE If a wrong model appear means that you have


inserted the wrong SW installation password.
Fig. 59: SW installation point 5 ● The procedure goes ahead automatically. Don't interact with the
system till that the log on mask is shown.
● After the re-boot, you must perform the log on in these order:
– SERVDRIVER (the same password as the user SERV) to allow
the System to complete the software installation
– Perform a log off and then log on like ESAMRI
– Perform a log off and then log on like ADMIN and insert back the
Incoming Connection settings (refer to the Peripheral Setting
chapter)
● Perform a reboot and log-on as SERV and perform a Scout (refer
to the introduction paragraphs of the Tune-Up chapter)
● Activate the system options opening the IE Options page. Could
be necessary to insert and save the enabling codes
● Set the Hardware Configuration page according to your system
component status
● Perform the firmware upload by opening IE and selecting the
Firmware Upload page:
– Click on the Update Revision button and the system will
indicate which file is currently used by the cards
– Open the drop down menu of every card to verify which files are
available for uploading
– Install the newest by clicking on the Upload Firmware button
– When done reboot the system

CAUTION Perform a reboot after the firmware upload.

● Check if the inserted data are correct and click on the INSTALL
button to proceed with the OPI installation otherwise go back
clicking on the BACK button to change the inserted data

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Fig. 60: IE Update Revision page Fig. 61: IE Update Revision page

● The procedure is finished, proceed with the System restore or


data inserting and/or calibrations
VISTA Operating System Activation

Starting from the BIOS VERSION ENB7510H. 86A. 0032. 2012.


0710. 1855 (present in the Image DVD for Windows Vista Loading
Code 301002305) the PC unit automatically active windows VISTA
without any extra operation.

Fig. 62: Bios Interface

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Part 5 Host

Trouble shooting strategy Fig. 63: Image Visualization Chain

In this chapter you will find test strategies encompassing the complete
host system.

Strategy
Images visualization and storing
Image visualization and storing is an important system chain. It
contains all the modules responsible for the last part of the image
process.
The following figure shows which PC modules are in this chain.

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Computer and Devices Settings Fig. 65: PC Unit and Card Positions (BEFORE MODEL 0PATSX)

Fig. 64: PC Unit (BEFORE MODEL 0PATSX)


Fig. 66: PC Unit (FROM MODEL 0PATSX ON) (GPU Card is optional) Fig. 67: PC Unit and Card Positions (FROM MODEL 0PATSX ON) (GPU
Card is optional)

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Hard disk CONFIGURATION


The hard disk must be a S-ATA III, 7200rpm and 1T Byte on. Connect Onboard Device Item Help
it to the Mother Board S-ATA0 connector by using a S-ATA cable. Sata Drivers
Event Log
Video
SATA DVD Burner
Fan Control & Real Time Monitoring
The hard disk must be a SATA DVD burner. Connect it to the Mother PCI/PCIe Add In Slots
Board S-ATA connector by using a S-ATA cable.

Onboard Device

CPU Mother Boards USB Item Help


Parallel Port [Enable]
Identify the motherboard installed in your PC unit before to proceed.
Mode [Bi-Directional]
PS/2 Port [Enable]
Tank H55MDC Core i5 - 4GB/16GB DDR3 ram - 1TB HD Audio [Enable]
Switch on the system and press the “F2” key during the boot and Front Panel Audio [High Def Front Panel]
insert the correct password to enter in the mother board bios set-up Lan [Enable]
(the “F10” allows to enter in the boot menu). Num Lock [Enable]

Mother Board INTEL DB75EN


Bios Version ENB7510H.86A.0032.2012.0710.1855

MAIN
INFO Item Help
System Identification Information (no changeable)
System Date [xx:xx:xx]
System Time [xx:xx:xx]
USB FAN CONTROL & REAL TIME MONITORING
USB Legacy [Enable] Item Help CPU (CPU Header) Fan Speed Item Help
USB Port 01: [Enable] Inlet (Front Header) Fan Speed
USB Port 02: [Enable] Outlet (Reader Header) Fan Speed
USB Port 03: [Enable]
USB Port 04: [Enable] Processor Temperature [No changeable]
USB Port 05: [Enable] PCH Temperature [No changeable]
USB Port 06: [Enable] Memory Temperature [No changeable]
USB Port 07: [Enable]
USB Port 08: [Enable] +12.0V [No changeable]
USB Port 09: [Enable] +5.0V [No changeable]
USB Port 10: [Enable] +3.3V [No changeable]
USB Port 11: [Enable] PCH Core Voltage [No changeable]
USB Port 12: [Enable] Memory Voltage [No changeable]
Processor Core Voltage [No changeable]
+3.3V Standby [No changeable]
SATA DRIVERS
Chipset SATA Mode [AHCI] Item Help CPU FAN
eSATA Port [Disable] Fan usage [CPU] Item Help
SATA INFO Primary Temperature Input [CPU]
Primary Temperature Input [none]
EVENT LOG
Clear Event Log [Disabled] Item Help REAR FAN
Event Logging [Enabled] Fan usage [Inlet] Item Help
Primary Temperature Input [PCH]
VIDEO Primary Temperature Input [Memory]
Video [No changeable] Item Help

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FRONT FAN BOOT


Fan usage [Outlet] Item Help Hard Drive Order [name] Item Help
Primary Temperature Input [PCH] Boot to Optical Devices [Disabled]
Primary Temperature Input [Memory] Boot to Removable Devices [Disabled]
USB Boot [Disabled]
PERFORMANCE General Optimization [Disabled]
Do you wish to continue? [No] Item Help USB Optimization [Disabled]
Boot Display Option [No changeable]
SECURITY
Set Supervisor Password Item Help BOOT DISPLAY OPTIONS
Set User Password Display CTRL-P for Intel MEBX [Disabled] Item Help
Set Master Key Hard Disk Drive Password
Set Hard Disk Drive Password EXIT
Exit Saving Changes Item Help
POWER Exit Discarding Changes
Intel Dinamic Power Technology <Energy Efficient Item Help Discarding Changes
Performance>
Load BIOS Profile
Processor Power Efficiency Policy <high Performance>
Save BIOS Profile
Delete BIOS Profile
Intel Rapid Start Technology [Disabled]
Depp S4/S5 [Disabled]
Wake on PS/2 Keyboard from S5 [Stay Off]
Tank DH55MDB Core i5 - 4GB DDR3 ram Audio [Enable]
Switch on the system and press the “F10” key during the boot and High Def Front Panel Audio [Enable]
insert the correct password to enter in the mother board bios set-up. On-Board LAN [Enable]
USB Ports [Enable]
Mother Board DH55HC USB Configuration
Bios Version TCIBX10H.86A.0040.2010.1018.1100
MAIN
USB Configuration
System Language [English] Item Help
USB Legacy [Enable] Item Help
System Date [xx:xx:xx]
Backwards Compatibility Mode [Disable]
System Time [xx:xx:xx]
USB Port 01: [Enable]
ADVANCED USB Port 02: [Enable]

Boot Configuration Item Help USB Port 03: [Enable]

Peripheral Configuration USB Port 04: [Enable]

Drive Configuration USB Port 05: [Enable]

Event Log On Configuration USB Port 06: [Enable]

Video Configuration USB Port 07: [Enable]

Fan Control & Real Time Monitoring USB Port 08: [Enable]

Chipset Configuration USB Port 09: [Enable]


USB Port 10: [Enable]
Boot Configuration USB Port 11: [Enable]
Numlock [On] Item Help USB Port 12: [Enable]

Peripheral Configuration Drive Configuration


Serial Port [Disable] Item Help ATA/IDI Mode [Native] Item Help

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S.M.A.R.T. [Enable] Security


SATA Port 0 [xxxxxxxxx] Set Supervisor Password Item Help
SATA Port 1 [Not installed] Set User Password
SATA Port 2 [Not installed]
POWER
SATA Port 3 [Not installed]
After Power Failure [Stay Off] Item Help
Hard Disk Pre-Delay [No]
ACPI Suspend State [S3 State]
Event Log Configuration S3 State indicator [Blink]
View Event Log [No Changeable Opt] Item Help S1 State indicator [On]
Clear Event Log [Disable] Wake on PS/2 Keyboard from S5 [Stay Off]
Event Logging [Enable]
Mark Event as Read [Disable] BOOT
Hard Drive Order [xxxxxxxxx] Item Help
Video Configuration Boot to Optical Device [Disable]
IGD Primary Video Port [Auto] Item Help Boot to Removable Device [Disable]
Primary Video Adaptor [Auto] USB Boot [Disable]
IGD DVMT Memory [Max DVMT] Boot USB Devices First [Disable]
UEFI Bott [Disable]
Fan Control
[No Changeable Opt] Item Help EXIT
Exit Saving Changes Item Help
Chipset Configuration Exit Discarding Changes
[No Changeable Opt] Item Help Load Optimal Defaults
Load Custom Defaults
Performance
Save Custom Defaults
Do you wish to continue? [No] Item Help Discard Changes
Test and Adjustment Table
The table lists the adjustments required after replacing individual boards or assemblies.

Tab. 3: Test and adjustment

MODULE TEST ADJUSTMENT


Motherboard Switch on the system and perform some operations Verify BIOS settings, no adjustment required

HD Switch on the system and perform some operations Insert back all the system data (using the system
back-up or manually)

VGA Switch on the system and perform some operations, check in Load correct driver and settings, no adjustment
device manager is the device is correctly recognized required

DVD Burner Try to receive or send some images from/to the drive, check in Check the jumper and deep switches settings
device manager is the device is correctly recognized

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Part 6 Control

Trouble Shooting Strategy SDSP Tests

This chapter contains the test strategies encompassing the complete Procedure
control system. ● Switch on the system and perform the log on as SERV
● When OPI is open click on the LOG Viewer tab (bottom part of the
window) and check if the DSP0 and DSP1 circuits present inside
the SDSP card (contained into the PC Unit) are correctly initialized
Strategy
This part contains the exchange procedures and the necessary Fig. 68: SDSP Inizialization
adjustment procedures. Please observe normal safety precautions in
connection with the particular area in which you are working and
overall safety precautions in general.
This part is designed to give the CSE an in-depth description of
trouble-shooting procedures for the complete control system.

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● If you read an error message means that the card doesn't work ACM test
properly. If the SDSP card is not correctly initialized try to verify
the optical fiber connections and check the LEDs status (they are
Procedure
located on the SDSP card panel visible on the PC Unit back side)
● Switch on the system
● Under ARAS, select <Test> < Troubleshoot.> <System check>
Tab. 4: SDSP led status meaning (normal status means in stand by)
● If no traces are present the ACM is broken
● Click on Channel field and select the gradients X, Y Z and 4th CH.
Led Normal Error Error Meaning The red trace is the output from the GRA160; the blue trace is the
input from the ACM board.
PCI Off On Failure Bus PCI
– If the blue traces are flat, the ACM board is broken
DPS1 Blinking /
n.a n.a. – If the red traces are flat but the blue traces are present means
debug debug
that the cable between the ACM board and the GRA160
LINK module could be broken, or the GRA160 is broken (or not
Off ON Failure Link
ACM powered) or the GRA160 is disabled (by the TCM because the
DP S0 Magnet temperature is incorrect)
Blinking /
debug n.a. n.a. – Remember that all the signals are collected by the ACM board
debug
and if the trace is displayed on monitor doesn't mean that
reaches the module correctly! If only one red trace is flat and all
the other traces (red and blue) are present try to invert the
gradient cable (you can swap X with Y, Y with Z but never swap Z
with CH 4th.), if you are able to move the problem to another
channel means that the problem is after the GRA160, if you are
not able to move it means that one channel of the GRA160 is
broken
● Open the Electronics and check the ACM led status meaning, in
case of error count the number of blinking after a pause
Fig. 69: aCM Module Tab. 5: ACM led status meaning (normal status means system in stand by)

Led Normal Error Error Meanings


6 blinks with ACM clock or power missing
SEL Off
long pause or FPGA not working
FAIL Always off No optical link power from
Always on
during the SEL PC Unit (SDSP card)
blinks On during the
The ACM is not working
first SEL blink
On during the
The ACM fan/s is/are not
second SEL
working
blink
On during the
third SEL Alarm from GRA
blink
On during the
fourth SEL Alarm from TCM
blink
On during the
Alarm from RFAs
fifth SEL blink
On during the
Alarm from CMR (normal if
sixth SEL
the CMR is turned off)
blink

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Procedure Fig. 70: Opened PC Unit

This chapter contains repair instructions encompassing the complete


control system.

Change ACM module


● Shut down the System
● Open the Electronics Unit
● Remove the power plug and all the cables from the ACM module
● Extract and replace the ACM module with the new one
● connect back all the cables
● Close the Electronics
● Refer to the following table for necessary tests and adjustment

Change SDSP card


● Shut down the System
● Disconnect all the cables connected to the PC unit
● Open the PC unit
● Take out the broken card and change it
● Close the PC unit
● Re connect all the cables
● Refer to the following table for necessary tests and adjustment
Test and Adjustment Table
The table lists the adjustments required after replacing individual boards or assemblies.

Tab. 6: Test and adjustment

MODULE TEST ADJUSTMENT


SDSP Check if the card is correctly initialized by OPI No adjustment required

ACM Go to Under ARAS, select <Test> <Troubleshoot.> <System Firmware upload, Channel Delay and TX Phase
check> and look for the gradient the X, Y, Z and CH 4th input to calibrations
the GRA160 module

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Part 7 RF Subsystem

Trouble Shooting Strategy Strategy


General Transmitting Coil Driving
One of the essential prerequisites for the excellent image quality of an A description of the process and identification of the modules
MR- system is a correct and stable RF system. responsible for the transmission process is shown in the following
However, due to the complexity of a MR- system, image quality is figure.
influenced by a great variety of components and functions, such as
● Communication systems (e. g.: general data transfer, etc.) Fig. 71: TX Chain
● Control systems (e. g. Host,...)
● Image generating systems (e. g. RF system, gradient system,
etc.)
● Image acquisition, processing and archiving systems
● Software performance

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The control software operating on SDSP (inside the PC Unit) sends It is thus possible to check both the correct envelope form (generated
the digital commands necessary for driving the transmission coil to with the contribution of the SDSP and ACM modules and, of course,
the ACM (inside the Electronics). These commands are processed of the RFA module) and the quality of the coupling with the
(multiplexed and synchronized) by the ACM, then it processes the transmission coil (BTX). If the ratio between the two direct and
commands digitally and sends the driving RF signal to RFA (in reflected voltages (measurable in <Pause>) is less than 4 there may
connector RF). It sends the GATE signal to enable the RFA as well. be a tuning problem on the transmission coil or a malfunction in the
The RFA amplifies the RF signal (impulse) and sends it through RFA output.
RFOUT connector to the RFAOUT of the filter panel connected to the If the ratio is close to 1 (e.g. the traces are virtually overlapping), the
MBTX connector of the magnet panel (BTX, flexible pressed matter RFA-BTX connection may be broken.
circuit, fixed inside GANTRY). On RFA there is another connector
called CONTROL connected (RFD cable) to the ACM module. Inside
the CONTROL connector, there are the reference signals from Fig. 72: Direct and reflected pulse visualization
reflected and direct RF power, GATE signal and ALARM RFA signal.

Use of system Check


You can display reflected and direct RF power using <System
Check>,. Selecting <Channel> = “Gain RF 90 [1]” and <Channel> =
“Gain RF 90 [2]”, you can examine the envelope of the RF pulses
(upper and lower), as measured at the RF amplifier output (RFA
modules) by a reflectometer. It gives a voltage proportional to the
square root of the transmitted power (Pd - blue trace or channel A),
another voltage proportional to the square root of the reflected power
(Pr – red trace or channel B).
● If their ratio (Pd/Pr) is close to 1, you can locate the error by
connecting a 50-Ohm load to RFOUT connector of the RFA
modules
● If you still have Pd/Pr=1 means that the RFA is broken
If you have a Pr almost equal to 0 (like in the next figure) means that
the problem is after the RFA (cable, filter panel or TX Coil)
If you have to flat lines probably the ACM is broken. Check if the
transmission circuits in the gantry are tuned to the correct frequency,
which may be out of tune or not-adjusted. If the frequency is correct,
check the tuning capacitor inside the gantry with a tester to identify
any open or short circuit.
Receiving chain driving board. The voltage can vary between 0 to 9 V (center 2.1 V)
depending on the digital value, between 0 and 100.
A description of the process and which modules are responsible for
Use Coil Tuning test to check the coil varicap signals (under ARAS,
the receiving process is shown in the following figure.
select <Manual> <Coil Tuning>).

Fig. 73: Receiving channel description Automatic Coil Recognition


If the automatic coil recognition doesn't work the system doesn't allow
you to perform any scan. An easy work around for this problem in
order to continue the patient's examinations waiting for a new part is
disabling it.
To do that perform a log on as esamri, open Internet Explorer, select
System Management and then open the page HD Configuration
then un-check the Automatic Coil Recognition flag and save the new
configuration clicking on the SAVE button (this procedure may be
slightly different from SW release to SW release).

ACM check
Procedure
– Under ARAS, select <Manual> <Coil Tuning> and check if you
can move the visualized signal changing the varicap value
The RF signal picked up by the reception linear coil (BRX) is sent – If you cannot move it try to use another coil (or open the Coil and
through the cables to the RFM module through the filter panel. try to measure the Varicap value direct from the test points –
Within the RFM, the RF signal is amplified or reduced in order to keep refer to the Receiving Coils Check paragraph contained in this
constant its value then is converted to the average frequency of chapter)
3 MHz by the mixer and the local oscillator. – If you still have the same result try to change the ACM board
The signals are now sent to the ACM board that performs the signal
demodulation (using a signal that generates itself) and sends the raw
data to the SDSP that performs the image reconstruction.
The Varicap (varicaps in case of DPA coil) driving signal (necessary
for the fine-tuning of the coil) is sent to the Coil by the RFM that
receives the info related to the correct Varicap value from the ACM

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ACM and RFAs check ÖIf you have a Pr almost equal to 0 (like in the next figure)
means that the problem is after the RFA (cable, filter panel or
TX Coil)
Procedure
– Check if the transmission circuits in the gantry are tuned to the
You can display reflected and direct RF power using <System correct frequency, which may be out of tune or not-adjusted. If
Check>. Selecting <Channel> = ““Gain RF 90 [1]” and <Channel> = the frequency is correct, check the tuning capacitor inside the
“Gain RF 90 [2]”, you can examine the envelope of the RF pulse, as gantry with a tester to identify any open or short circuit
measured at the RF amplifier output (RFA module) by a reflectometer.
It gives a voltage proportional to the square root of the transmitted
power (Pd - blue trace or channel A), another voltage proportional to
the square root of the reflected power (Pr – red trace or channel B).
It is thus possible to check both the correct envelope form (generated
with the contribution of the SDSP and ACM modules and, of course,
of the RFA module) and the quality of the coupling with the
transmission coil (BTX). If the ratio between the two direct and
reflected voltages (measurable in <Pause>) is less than 4 there may
be a tuning problem on the transmission coil or a malfunction in the
RFA output.
<Channel> = “4” is used to modify the sampling frequency of the
acquisition subsystem (<Sampling rate>). It corresponds to the time
base of a regular oscilloscope and allows enlarging or reducing the
RF pulse envelope.
In this case too, before displaying the two signals, click on <Scale>,
then select the <Dec> mode on the y axis, so that the values on the y
grid will be expressed in Volts.
– Under ARAS, select <Test> <Trouble Shoot.> <System
Check>
– Click on channel and select the correct channel, as shown in the
next figure
– If the direct and reflected pulses are not present the ACM
module does not enable the RFA module and is probably broken
– If their ratio (Pd/Pr) is close to 1, you can locate the error by
connecting a 50-Ohm load to RFOUT connector of the RFA
module:
ÖIf you still have Pd/Pr=1 means that the RFA is broken
Fig. 74: Direct and reflected pulses

To change the spin orientation we


have to send power to the phantom
or patient. The SRFAs take care to
amplifier the signals received from
the ACM module and sent it to the
Gantry (transmission circuit).
The blue trace is the direct pulse:
the energy that the RFA is
transmitting to the Gantry.
The red trace is the energy that we
are losing because the Gantry is
not equal to the ideal load (50 W).
It must be lower than 20% of the
direct pulse.
If the red trace is flat means that
the ACM module is broken or the
cable between ACM and RFA.
If the blue trace is flat disconnect
the output cable and connect a
dummy plug (50 W) to the RFA
output: if the trace is still flat means
that the RFA is broken otherwise
the Gantry or the cable are broken.

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RFAs led status check Fig. 75: RFA Modules (inside the Electronics)

Check the RFAs functionality checking its led status meaning:

Tab. 7: RFAs led status meaning

Led Normal Error Error Meaning


A Off 1 blink Fault gate time
2 blinks Fault rosmeter
3 blinks Fault power mean
4 blinks Fault duty cycle
B On Off Optical communication
problem
C Off 1 blink Fault fan
2 blinks Fault power voltage
3 blinks Fault aux voltage
4 blinks Fault over temperature
D Off (stand by) Off Gate running
Blinking (transmission)
Transmission Coil Checks
Two are the checks to verify if the TX Coils are properly working. In
the next two paragraphs you can find their description, remember that
they must be performed in this order only.

Channel Delay Check


Please refer to the Installation Guide, Tune Up chapter, channel Delay
check paragraph.

TX Phase Adjustment
Please refer to the Installation Guide, Tune Up chapter, channel TX
Phase Adjustment paragraph.

TX Coil Adjustments
Please refer to the Installation Guide, Tune Up chapter, channel TX
Coil Check paragraph.

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Standard Receiving Coil Checks


– Giallo Cable: connect the coil and measure the powers supply
Following the transmission chain you can perform some checks
(15 V)
directly on the coil circuits in order to test if the Varicaps and power
supply voltages reach the coil. – C14: disconnect the coil and measure 0.6 V (diode voltage)
using the multi meter in diode function
To do this, open the coil covers to access the circuits and check the
signal with a multi meter. – Verde Cable or TP2&TP4: recognition resistor of the coil
– Rosso Cable: connect the coil, move the Varicap value by
software (Under ARAS, select <Test> <Manual> <Coil tuning>)
Coil 1 Shoulder and measure the voltage variations

Remove the coil cover at the top, unscrewing the three plastic screws.

Fig. 76: Upper circuit


Coil 2 Knee – Rosso Cable: connect the coil move the Varicap1 value by
software (under ARAS, select <Test> <Manual> <Coil tuning>)
Remove the coil covers on the sides, unscrewing the three plastic and measure the voltage variations
screws.
– Giallo Cable: connect the coil and measure the powers supply
(15 V)
Fig. 77: Coax Cable side circuits – Verde Cable or TP7&TP8: recognition resistor of the coil

Fig. 78: No Coax Cable side circuits

– Blue Cable or C8: connect the coil and move the Varicap2 value
by software (under ARAS, select <Test> <Manual> <Coil
tuning>) and measure the voltage variations; disconnect the coil
and measure 0.6 V (diode voltage) using the multi meter in CAUTION Do not remove the copper stripes or the Coil
diode function will lose the decoupling between the linear and
saddle circuits.
– C14: disconnect the coil and measure 0.6 V (diode voltage)
using the multi meter in diode function

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Coil 3 Hand – C6: disconnect the coil and measure 0.6 V (diode voltage) using
the multi meter in diode function
Remove the coil cover on the side, unscrewing the two plastic screws.
– TP2&TP3: disconnect the coil and measure 0.6 V (diode
voltage) using the multi meter in diode function
Fig. 79: Coil 3 circuits – Giallo Cable: connect the coil and measure the powers supply
(15 V)
– TP5&TP6 saddle: connect the coil move the Varicap2 value by
software (Under ARAS, select <Test> <Manual> <Coil tuning>)
and measure the voltage variations
– Verde Cable or TP11&TP12: recognition resistor of the coil
– TP13&TP14 saddle: connect the coil move the Varicap1 value
by software (Under ARAS, select <Test> <Manual> <Coil
tuning>) and measure the voltage variations

CAUTION Do not remove the copper stripes or the Coil


will lose the decoupling between the linear and
saddle circuits.
Coil 4 Foot – TP2&TP3: disconnect the coil and measure 0.6 V (diode
voltage) using the multi meter in diode function
Remove the coil cover on the side unscrewing the four plastic screws.
– Blue Cable: connect the coil and move the Varicap2 value by
software (Under ARAS, select <Test> <Manual> <Coil tuning>)
Fig. 80: Coil 4 Circuits and measure the voltage variations

CAUTION Do not remove the copper stripes or the Coil


will lose the decoupling between the linear and
saddle circuits

– TP2&TP5, TP4&TP7: disconnect the coil and measure 0.6 V


(diode voltage) using the multi meter in diode function
– Giallo Cable or TP9&TP10 (saddle): connect the coil and
measure the powers supply (15 V)
– Verde Cable: recognition resistor of the coil
– Rosso Cable: connect the coil and move the Varicap1 value by
software (Under ARAS, select <Test> <Manual> <Coil tuning>)
and measure the voltage variations

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Coil 6 Flex Fig. 82: Upper Tuning circuit screws

Remove the coil cover on the side unscrewing the four plastic screws.

Fig. 81: Coil 6 Flex

– TP11&TP12: disconnect the coil and measure 0.6 V (diode


voltage) using the multi meter in diode function
– Giallo Cable: connect the coil and measure the powers supply
(15 V)
– Verde Cable: recognition resistor of the coil
– Rosso Cable: connect the coil and move the Varicap1 value by
software (Under ARAS, select <Test> <Manual> <Coil tuning>)
and measure the voltage variations
Coil 7 Shoulder DPA – C15 (both circuits): disconnect the coil and measure 0.6 V
(diode voltage) using the multi meter in diode function
Remove the coil cover on the side unscrewing the four plastic screws.
– Giallo Cable: connect the coil and measure the powers supply
(15 V)
Fig. 83: Coil 7 Shoulder – Verde Cable: recognition resistor of the coil
– Rosso Cable: connect the coil and move the Varicap1 value by
software (Under ARAS, select <Test> <Manual> <Coil tuning>)
and measure the voltage variations
– Blu Cable: connect the coil and move the Varicap2 value by
software (Under ARAS, select <Test> <Manual> <Coil tuning>)
and measure the voltage variations

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Optional Receiving Coil Checks – C15: disconnect the coil and measure 0.6 V (diode voltage)
using the multi meter in diode function
Coil 9 Neck – Giallo Cable: connect the coil and measure the powers supply
(15 V)
Remove the coil cover on the side unscrewing the four plastic screws.
– Verde Cable: recognition resistor of the coil
– Rosso Cable: connect the coil and move the Varicap1 value by
Fig. 84: Coil 9 Neck software (Under ARAS, select <Test> <Manual> <Coil tuning>)
and measure the voltage variations
Coil 10 DPA Lumbar Fig. 86: Coil 10 DPA Lumbar

Remove the lower frame and unscrew the screws indicated by arrows.

CAUTION DO NOT TOUCH THE BRASS SCREWS THAT


FIX THE COIL BODY TO ITS BASE AND
INDICATED IN THE NEXT FIGURE BY THE
DENIED SIGN.

Fig. 85: Coil 10 DPA Lumbar: how to open it

– C12 and C13: disconnect the coil and measure 0.6 V (diode
voltage) using the multi meter in diode function
– Giallo Cable: connect the coil and measure the powers supply
(15 V)
– Verde Cable: recognition resistor of the coil
– Rosso Cable: connect the coil and move the Varicap1 value by
software (Under ARAS, select <Test> <Manual> <Coil tuning>)
and measure the voltage variations
– Blu Cable: connect the coil and move the Varicap2 value by
software (Under ARAS, select <Test> <Manual> <Coil tuning>)
and measure the voltage variations

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Optional Coil 14 Neck – Coax marked COIL RECOGNITION “VERDE” to TP10 (inner
cond.) and TP9 (shield): 560 Ohm resistor is soldered at R5 and
Remove the coil cover on the side unscrewing the four plastic screws. 330 KOhm resistor is soldered at R6
– Connect the coil and measure the powers supply (15 V) on the
Fig. 87: Coil 14 Neck coax marked “+15 V” “GIALLO” to TP7 (inner cond.) and TP8
(shield)
– Connect the coil and move the Varicap2 value by software
(Under ARAS, select <Test> <Manual> <Coil tuning>) and
measure the voltage variations on the coax marked “ROSSO” of
the cable to the unit WBLNDA on HY2 (inner cond. to pin 6 and
shield to the pin 5)

– Connect the coil and move the Varicap1 value by software


(Under ARAS, select <Test> <Manual> <Coil tuning>) and
measure the voltage variations on the coax marked “BLU” to the
unit WBLNDA on HY1 (inner cond. to pin 6 and shield to pin 5)
Optional Coil 15 TMJ
Refer to the following figure per Coil opening and test points.
Act as for the other coils for testing power supply and varicap.

Fig. 88: Warming Up Chain Checks

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Coil 17 and 18 Lumbar – Connect the coil and measure the powers supply (15 V) on the
Coax cable marked “+15 V” (usually GREEN) to the contact
Remove the coil cover on the side unscrewing the screws connector named +15V (1)
side.
– Coax marked “COIL REC” (usually “YELLOW”) to the contact
named COIL RECOGNITION (11)
Fig. 89: Coil 17 Lumbar

– Verify if the BLACK cable is connected to the contact named


CH1 (4)
– Verify if the BLUE cable (sometimes BROWN) is connected to
the contact named CH2 (7)
– Verify it the RED cable is connected to the contact named CH3
(5)
– Verify it the YELLOW cable (sometimes ORANGE) is connected
to the contact named CH4 (6)
Gantry Connectors Repair
Every coil uses the same connector to receive and send information
to the system; this connector is fixed to the upper right side of the
Magnet. RFA
● Switch off the system and open the Electronics Unit
Tab. 8: Resistance coil recognition values
● Disconnect all the cables from the broken RFA (left or right) also
rear side
● Remove the broken module and insert the new one reconnecting
Coil Type Value all the cables
● Switch on the system and perform the TX Phase check and the
1 Shoulder Linear 427 Ω 180 pulse calibration of all the coils (refer to the Installation Guide,
2 Knee 274 Ω Tune Up chapter for more info about these calibrations)
3 Hand/Wrist 352 Ω
4 Foot/Ankle 583 Ω
6 Flex 505 Ω Transmission Coils
7 Shoulder DPA 299 Ω Please refer to the Installation Guide, Tune Up chapter, channel TX
9 Cervical Spine 377 Ω Coil Check paragraph, Adjustment Procedure section.
10 Lumbar Spine 403 Ω
14 Cervical Spine 559 Ω
15 TMJ 613 Ω
17 Lumbar Spine 221 Ω
18 Lumbar Spine 247 Ω

Refer to the figures present in the System chapter for the Magnet
connection schemes.

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Test and Adjustment Table


The table lists the adjustments required after replacing individual boards or assemblies.

Tab. 9: Test and adjustment

MODULE TEST ADJUSTMENT


RFM Try to acquire one image Calibrate the receiving channel offsets selecting,
under ARAS, <Test> <HW Automatic>
<Channel Delay>

ACM Under ARAS, select <Test> <Trouble Shoot.> <System Firmware upload, Channel Delay and TX Phase
Check> and check if direct and reflect pulses are present then calibrations
try to acquire some images

RFA Under ARAS, select <Test> <Trouble Shoot.> <System Perform the TX Phase Check then calibrate the
check> and check if direct and reflect pulses are present. Transmission coil Under ARAS, select <Test>
<Trouble Shoot.> <TX coil> and carry out
manually the 180° pulse selecting <Test>
<Manual> <RF 180 Gain>

RX COIL Try to acquire one image Tune the Coil to Magnet frequency selecting,
under ARAS, <Test> <Automatic> <Coil
Tuning> and <RF 180 Gain> then save the values
manually

TX COILS Under ARAS, select <Test> <Trouble Shoot.> <System Under ARAS, select <Test> <Trouble Shoot.>
check> and check if direct and reflect pulses are present and <TX coil> and set the gantry tuning and matching
with the correct ratio to the system frequency
Part 8 Patient Handling

Trouble shooting strategy Procedure


In this chapter you will find test strategies encompassing Patient The next figure shows the system main standard components.
Handling. For more info about the Compact Optional Bed refer to the Installation
Guide.

Strategy Fig. 90: S-SCAN components

Due to a very simple structure of the bed of this system there is no


strategy. Refer to the Installation Guide, Mechanical Installation
chapter to verify the installation, use and integrity of system
components.

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Fig. 91: Bed Main Components


Fig. 92: Bed Column Main Components

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Fig. 93: Bed Handle Main Components


Repair
For the correct disassembly and assembly order in case of checks or
replacements and for checks and settings please refer to the
Installation Guide, Mechanical Installation chapter, magnet
Accessories paragraph.

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Test and Adjustment Table


The table lists the adjustments required after replacing individual boards or assemblies.

Tab. 10: Test and adjustment

MODULE TEST ADJUSTMENT


Bed Accessories Check their functionality after the replacement Refer to the Installation Guide, Mechanical
Installation chapter, magnet Accessories
paragraph
Part 9 Gradient

Trouble Shooting Strategy Fig. 94: Gradient Driving Chain

In this section you will find test strategies, procedures and repair
instructions encompassing the complete gradient system.

Strategy
Gradient driving Chain

NOTICE When the System is switched on, before to


perform a scout, the GRA160 is waiting for
commands and some leds can blink.

A description of the process and which modules are responsible for


the transmission process is shown in the following figure.

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Use of the system Check If the coil relative to the Y gradient is driven correctly, the monitor will
display this waveform (use the <Res. Div.> and <Dec Div>
Select the test and wait for the diascope, then click on the <Channel> commands to display the optimal dimensions) for both channels.
button and move the arrows to change the logical channel. When you
select channel 0, the first line at the top right corner of the monitor Please note that the GRA160 drive voltage (blue trace) must have a
shows the label “X GRAD”; channels 1 represents the “Y GRAD”, rather square shape since it is driven directly by the D/A (except for
channel 2 the “Z GRAD” and channel 3 the “4th GRAD”. gains and offset). Whilst the output current (red trace), besides the
different gain value, shows overshoots and undershoots generated by
The blue trace (real component) is the driving voltage of the gradient the eddy current compensation circuit located at GRA160 input.
amplifier's X channel (GRA160 module), measured at the output of
the ACM module, located in the Electronics. The red trace Obviously, using the apparatus as an oscilloscope assumes that the
(imaginary component) is the output current of the GRA160 X acquisition subsystem (consisting of the SDSP and ACM modules) is
channel, measured by shunting a part of it from the corresponding operating correctly. Any problems with this subsystem must be
final stage. identified if, for instance, the oscilloscope behaves incorrectly
regardless of the selected channel.
If the blue trace (GRA input from ACM) is correct, but the red (GRA
Fig. 95: Gradient waveforms output) is not, there is probably a problem with the gradient amplifier.
If the blue trace is not correct as well, probably the problem is with the
ACM module (or SDSP which programs the ACM).
● Quit from the System Check and from ARAS then switch off the
Electronics Unit
● Disconnect the GRA160 gradient cables
● Disable the Alarm Flag (IE, Debug page), switch on the
Electronics Unit and enter in ARAS then run the Homogeneity test
● Using the Voltmeter measure the voltage values between PLUS
and MINUS connectors of every gradient:
– X, Y and Z must be from 130 to 160 V
– Ch 4th must be from 65 to 80 V
● Using an ohmmeter measure the resistance value of every
gradient coil between the PLUS and MINUS connectors of every
gradient cable: X, Y and Z must be more or less 0.2 ohm and 0,7
ohm for the Ch 4th
● Check also that the Gradient coils are not connected to the
Ground placing the ohmmeter between the Plus and Minus
connected to the Ground (e.g.: Electronics Unit frame)
GRA160 led status check ET On Off Fault in thermal control
EC On Off GRA module not controlled
Fig. 96: ALGRA and GRA160 Modules (inside Electronics Unit) CCOUT Off 1 blink Short circuit in the B0 Ch.
2 blinks Short circuit in the Z Ch.
3 blinks Short circuit in the Y Ch.
4 blinks Short circuit in the X Ch.
OSC Off 1 blink Oscillation in the B0 Ch.
2 blinks Oscillation in the Z Ch.
3 blinks Oscillation in the Y Ch.
4 blinks Oscillation in the X Ch.
PW Off 1 blink Fault in the B0 Ch.
2 blinks Fault in the Z Ch.
3 blinks Fault in the Y Ch.
4 blink Fault in the X Ch.
COM Off 2 blinks Fault Pass trimmer
3 blinks No communication
4 blinks Fault trimmer
DUTY Off 1 blink Fault duty cycle in the B0 Ch.
2 blinks Fault duty cycle in the Z Ch.
3 blinks Fault duty cycle in the Y Ch.
4 blinks Fault duty cycle in the X Ch.
Open the Electronics Unit and check the GRA160 led status meaning:
FAN Off 1 blink Over Temperature
2 blinks Fault in the fan power supply
Tab. 11: GRA led status meaning
3 blinks Fault of the fan number 2
4 blinks Fault of the fan number 3
Led Normal Error Error Meaning CAL Off On Test
DSP FAIL Off On DSP Error OPT_LINK Off Blinking Communication problem
DSP OK Blinking Off DSP Error

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Procedure Fig. 97: Magnet Components Disassembling

Necessary tools
● Allen key 4 mm
● Flat and Phillips screwdrivers
● Small Spherical Phantom and its support
● Geometrical phantom and its support

Gradient coils replacement


Remove the gradients if you need to check or change them or to gain
access to the shimming plates.
These are composed of one lower and one upper gradient plate.

Sequence operation
● Disable the GRA160 (switch off the Electronics Unit)
● Remove the Table Patient plane by removing the bolts which join it
to the Magnet brackets
● Remove the TX Coils by removing their screws
● Disconnect the Gradient Coil Cables (left and right sides) by
disconnecting the shown connections (the connector types may
vary according to magnet component level)

● Take out all the plastic screws and remove the Gradient Coils
Fig. 98: Right Gradient Connections Fig. 99: Left Gradient Connections

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Fig. 100: Gradient Coils GRA replacement


The GRA160 module (gradients amplifier) is placed into the system
console. Follow this procedure to replace it.
● Open the front and rear console covers
● Disconnect the GRA160 power plug (rear side)
● Disconnect all the cables (front side)
● Take out the broken module and insert the new one replacing all
the cables
● After the replacement go to the Repair paragraph of this chapter to
perform the necessary calibrations

● After the replacement go to the Repair paragraph of this chapter to


perform the necessary calibrations
Repair
Gradients orientation
Refer to the installation Guide, Tune Up chapter.

Channel 4th Polarity Check


Refer to the installation Guide, Tune Up chapter.

ECC Tune
Refer to the installation Guide, Tune Up chapter.

Gradient Delay
Refer to the installation Guide, Tune Up chapter.

Gain Gradient Calibration


Refer to the installation Guide, Tune Up chapter.

Gradient Offset Calibration


Refer to the installation Guide, Tune Up chapter.

Magnetic Compensation
Refer to the Installation Guide, Magnetic Compensation chapter.

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Test and Adjustment Table


The table lists the adjustments required after replacing individual boards or assemblies.

Tab. 12: Test and adjustment

MODULE TEST ADJUSTMENT


GRA 160 Under ARAS, select <Test> <Trouble Shoot.> <System Upload the firmware, check the gradient rise time
check> and see if the output signals from the GRA160 and the geometrical distortion test for every
(gradients) are present. Perform the Image Orientation Test channel, then calibrate the system (Gradient
and the Channel 4th Polarity Check to be sure about the Orientation, ECC Tune, Gradient Delay,
correct Gradient Cables connection Gradient Gain Calibration and Gradient Offset
Calibration, FSE tune)
Gradient Coils Under ARAS, select <Test> <Trouble Shoot.> <System Check the gradient rise time and the geometrical
check> and see if the output signals from the GRA160 distortion test for every channel, then calibrate the
(gradients) are present. Perform the Image Orientation Test system (Gradient Orientation, ECC Tune,
and the Channel 4th Polarity Check to be sure about the Gradient Delay, Gradient Gain Calibration and
correct Gradient Cables connection Gradient Offset Calibration, Magnetic
Compensation, FSE tune)
Part 10 Magnet

Trouble Shooting Strategy Fig. 101: Bare Magnet

You will find test strategies, procedures and repair instructions


encompassing the complete Magnet system in this section.

WARNING Make sure you use only non ferro magnetic


tools near the magnet. Do not place ferro
magnetic objects near the magnet (e.g. the
metal support for the transportation of the
magnet).
Make sure that screws, or other metallic
objects do not fall into the equipment, because
they could cause a short circuit.
Be careful with the cables coming from the
unit: they should be positioned so that they do
not represent an obstacle otherwise they
could break, causing damage to the unit and
could be hazardous for both the patient and
operator.

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Strategy Fig. 102: Automatic temperature test

Thermal control
The magnet must always be at the correct temperature, to achieve
this result three dedicated modules have been fitted to the system.
The first one is the TCM module, installed inside the Signal Box
present into the Electronics unit, it has to manage the temperature
values coming from the Magnet and drive the TCM (installed inside
the Electronics Unit as well) that sends power to the heaters fitted into
the Magnet structure.
The last board is the NTC that is installed on the right side of the
magnet; a small-dedicated panel used to check it is installed on the
magnet's side cover. Resistors are fitted to the board and their values
are calculated by taking note of the value of the thermal sensors in
the magnet in order the make all the Magnet exactly equal one to the
other.
This means that every magnet has its own NTC board. It collects the
data coming from the temperature sensors and receive the power for
the heaters.
To check if the magnet is at the correct temperature, perform the
automatic temperature test present under ARAS, select <Test>
<Troubleshoot.> <Temp. Check> and <Run>. Remember to insert a
coil before to perform this test.
This test will give some information as shown in the following figure.
But if you have to visualize the temperature in real time to evaluate
any kind of temperature instability, another test is available: the Temp.
Monitor.
Temp. Monitor Fig. 103: Temp Monitor

● Online analysis is made available by pressing the <Temp


Monitor> button in the menu Under ARAS, select - <Test> -
<Troubleshoot.>: it is thus possible to store the data items of the
selected logical channel and observe their time evolution at the
same time
● Each logical channel is associated to a historical file that belongs
to <Temp. Monitor> category (in this way distinguished from the
files resulting from data acquisition in <System History> and
<Stress> modes)
● The time scale zero is defined as the moment at which the
measurement session starts. Data visualization and analysis can
be performed on only one screen at a time: once a new screen is
available, the previous one cannot be recovered
● The minimum time resolution is 1 sec. (in accordance with the
available divisions on time scale in the <RecFilePlot>
application). This value does not lead to severe analysis
limitations, since time variations in the monitored quantities always
take place at longer intervals
● The Pause function operates in this context on the data on the TCM can disable GRA160 to protect the gantry: if the temperature on
current screen which is frozen when Pause is activated at least one side of the magnet is higher than 0.5° C compared with
the normal magnet operating temperature or if the magnet
● Enter the service menu and click on <Test> <Trouble Shoot.> temperature is too low, it switches the heaters and GRA160 off.
and <Temp. Monitor> button
Logical channels 0, 1, 2 and 3 are used to visualize the situation of
● Use the arrow to set the logical channels 0, 1, 2, 3 to display the the thermal control system, which includes the TCM module, heaters
parameters on the four sides of the magnet (inner and outer, and thermal sensors (NTC) located at the four sides inside the
upper and lower) magnet, as well as the thermal insulation structure of the magnet
● Click on the <A> icon to display only the temperature error or on itself.
the <B> icon to display the power output to the heaters, or on the Specifically, channel 0 monitors the <UP INNER>, channel 1 <DOWN
<A/B> or <A&B> icons to display them together OUTER>, channel 2 <DOWN INNER>, channel 3 <UP OUTER>. and
● Press <Unit/Div.> to set the correct value of the scale on the Y channel 4 <YOKE> Each channel displays the power output to the
axis (for example: 1 m°C for the temperature error and 15 Watt for heaters (red trace) and the temperature error detected by the two
the power output to the heaters) sensors (blue trace) located on the side being monitored.
● Then, with the mouse cursor, click on the signal trace to obtain
some information about it in the information window

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No value may be changed since the thermal subsystem is Magnet Heater and Sensor Checks
independent from the personal computer (it also works when the
computer is off). Heater Checks
It is only possible to act on the visualization commands (<Scale Div.>,
<Res. Div.>, <Displacement>, <Dual> and the icons <A> icon and
NOTICE All the parts described here after are located in
<B> icon).
the right upper Magnet side (horizontal bed)
If you click on the <A> icon, the “Diascope” allows you to see the
temperature error, so that you must only set the correct scale of
visualization in m °C on the Y-axis. To check the Magnet connections of the Warming Up chain act as
follow (using a tester):
If you select the <B> icon, the “Diascope” displays the power output to
the heaters, so that you must only set the right scale of visualization in
Watts on the Y-axis. NOTICE The Instruments used to perform calibrations and
Instead, if you click on the <A/B> or <A&B> icons, the temperature or measurements must have an adequate
error and the power output to the heaters are displayed together. The accuracy and must be calibrated (refer to the
previous figure shows these traces after some minutes of acquisition. Instrument Manufacturer’s user manual).
If the behavior is correct, we should be able to see straight lines that
either do not change in time or change very slowly. ● Disconnect the fast heater cables from the internal side of the
As for the numerical values, refer to the Installation Quality Form. Filter Panel
● Open the metallic cover shown in the next figure by removing the
screws indicated by the small black arrows
● Between the Blue and Brown (couple by couple: left brown with
left blue and right brown with right blue) connections (the screws
indicated by white arrows in the next figures) of the Fast Heaters
cables you have to measure a value close to 96 ohm
● Check every Blue and Brown connection wire by wire and verify
that they are not connected to the ground (any magnet basement
metallic point): they must be an open circuit
● Disconnect the MCTEMA and the RISC cables and measure 70
ohm between the L1 and L3 and 70 ohm between L3 and L5
● Verify that the points written in the previous point are not
connected to the ground (any metallic point of the Magnet main
structure as the joke or the basement)
● Connect back all the cables
Fig. 104: Warming Up Chain Check

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Fig. 105: Warming Up Chain Checks


Sensor Checks
● Open the Electronics Unit NOTICE All these measurements can be performed by
● Disconnect the NTC cable from the Electronics (TCM2 cable using the pin out shown in the previous table
connector from the TCM board)
● On the cable connector, by using a multimeter, perform these ● If on the NTC card connector you are still measuring bad values,
measurements among these pins and compare the measured leave disconnected the NTC cable from the NTC card and
values against the reference values provided here following: measure the following inductance values directly on the NTC
board (if necessary open it by removing the metallic cover)

Tab. 13: NTC Cable Pin-out (TCM2 connector side)


Tab. 14: NTC Card Inductance Values

Pins Sensor Reference value


Pins Sensor Reference value
1-8 Up Inner 7-10 K Ohm
2-8 Down Inner 7-10 K Ohm L1-L11 Up Inner 7-10 K Ohm
3-8 Up Outer 28-40 K Ohm L3-L11 Down Inner 7-10 K Ohm
11-8 Down Outer 28-40 K Ohm L5-L11 Up Outer 28-40 K Ohm
12-8 Yoke 7-10 K Ohm L17-L11 Down Outer 28-40 K Ohm
L15-L11 Yoke 7-10 K Ohm
● If the measured values are in spec the thermal chain is properly
working, otherwise a further investigation is necessary. A good
way to proceed is by performing these measurements going to the
Magnet side by disconnecting the NTC cable every time is
possible till to find proper values that means you over passed the
problem:
– From the Electronics Unit connection panel (bottom rear side)
– From the Filter Panel internal side
– From the Filter Panel external side
– From the Magnet rear side connection plate
– From the NTC card connector placed on the upper right side

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TCM Check Open the Electronics Unit and check the TCM led status meaning:

Fig. 106: TCM Module Tab. 15: TCM led status meaning

Led Normal Error Error Meaning


1 On (from Off If Off possible Magnet over temperature
dim to or a problem related to the Upper Pole
bright) Heater
Blinking Not connected or possible short circuit in
the heater or in the TCM
2 On (from Off If Off possible Yoke over temperature or
dim to a problem related to the Upper Yoke
bright) Heater
Blinking Not connected or possible short circuit in
the heater or in the TCM
3 On (from Off If Off possible Magnet over temperature
dim to or a problem related to the Lower Pole
bright) Heater
Blinking Not connected or possible short circuit in
the heater or in the TCM
4 On (from Off If Off possible Yoke over temperature or
dim to a problem related to the Lower Yoke
bright) Heater
Blinking Not connected or possible short circuit in
the heater or in the TCM

NOTICE The brighter the 1, 2, 3 and 4 LEDs the higher the


sent power.
5 Off 1 Blink Generic warning Environment temperature control
2 Blinks Warning DC invalid channel The <Temp. Monitor> environment makes it possible to also display
3 Blinks Warning DSP0 invalid command external temperature. As a matter of fact, a particular probe is placed
outside the System to check the external temperature, so that you can
4 Blinks Warning DSP0 unknown data understand if something has changed in the external conditions.
6 Blinks Warning thermal error The correct temperature value can be monitored, but you must
11 Blinks Generic error probably change the scale on the Y-axis with the <Unit/Div.> button in
12 Blinks Error invalid thermal offsets °C and the <Displacement> button to improve the signal display. At
this point, you can find out the exact external temperature value by
13 Blinks Error DSP0 time out waiting clicking with the mouse on the signal trace.
14 Blinks Error DSP0 invalid sequence Operations:
15 Blinks Error flash time out ● Enter the service menu and click on <Test> <TroubleShoot.>
16 Blinks Revision error <Temp Monitor> button
6 Off Blinking Error IRQ2 ● Use the arrow to set the logical channel to display the external
temperature measured by a sensor connected to the filter panel
7 Blinking Off Error IRQ2
● Press <Unit/Div.> to set the better visualization value for the scale
8 On Off Firmware error
on the Y-axis (usually 5 °C or smaller according to the time scale
settings - visualizing big interval of time will be necessary to use
In case of Magnet Pole or Yoke over temperature could be that the big °C scale as well)
LED is off just because the correct temperature is reached and over
● Then, with the mouse cursor, click on the signal trace to obtain
passed. In this case perform an automatic temperature test and verify
some information about it in the information window
if the delta error respect to the ideal temperature is in specification:
– if it’s in spec means that the correct temperature is reached and
kept NOTICE The above Sensor values are measured with the
– if it’s out of spec means that the TCM is not providing power to Magnet at a temperature lower than the ideal one.
that channel because is broken or because the channel is a If the temperature is higher (ideal 35 °C) the
open or short circuit values are different

It's possible to leave on the Temp Monitor (may be for the entire night)
and then plot the acquired data.
Three folders are available opening the ARAS Serv Tree: <System
Monitor>, <Stress> and <System History>. They make it possible
to display the data items previously collected with one of the time
ranges defined above.

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146

Refer to the System chapter of this manual for more info. Procedure
System history TCM Module Replacement
– Environment temperature
● Shut down the system
– Central precession (Larmor) frequency of static magnetic field
● Open the Electronics Unit door
– Noise (average FFT)
● Disconnect all the cables connected to the TCM Module (also the
power plug connected to the Module rear side) and remove it
System monitor ● Replace it with the new one and connect all the cables back
– Temp/Power UP INNER; DOWN OUTER; DOWN INNER and ● Switch on the system
UP OUTER (Temperature/power associated with each of the ● From ARAS perform the Temp Check and see if the TCM is
four heaters) providing power to the Magnet
– Environment temperature
– Magnetic field strength
– Magnetic field strength/Magnetic field strength in the gantry Final Checks
(The last logical channel is fundamental also as a tool while Either if you have replaced the TCM, after some hours repeat the
performing magnetic compensation) Thermal Stability test.

Thermal Stability
● Please refer to the Installation Guide, Tune Up chapter, Thermal
Shimming check Stability Check paragraph.

For the on site shimming procedure refer to the Installation Guide,


tune Up chapter, Shimming paragraph.
Test and Adjustment Table
The table lists the adjustments required after replacing individual boards or assemblies.

Tab. 16: Test and adjustment

MODULE TEST ADJUSTMENT


TCM Check if the new module is working perform the automatic test, Perform the Stability Test, check the Magnetic
under ARAS, select <Test> <Trouble Shoot.> <Temp. Compensation and fill in the Quality Form
Check>.
Or monitoring powers and the temperatures selecting, under
ARAS, <Test> <Trouble Shoot.> <System Monitor>
MAGNET SHIMMING Perform the Gradient orientation check to be sure about the Calibrate the system and fill in the Quality Form
correct Gradient Cables connection

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Part 11 Power Distribution

Introduction Adapting transformer to the line voltage


● Check if the primary stage of the insulation transformer is correctly
In this section you will find the strategies for trouble shooting on the set for the main supply voltage of the country where the System is
power distribution. installed. Refer to the figure for transformer settings
● The equipment must be permanently connected to the mains
Power supply. The following mains are suitable to power on the
Strategy system: 200/208/220/230/240 VAC ± 10%, 50/60 ± 10% Hz, 3 kW
● Check if the primary stage of the insulation transformer is correctly
This chapter describes the test strategy for the Power Distribution set for the mains supply voltage provided by the Hospital where
you are installing the system. The Insulating Transformers are
inside the Electronics under the GRA module
CAUTION Voltage continues to be present at the line
voltage transformer even after the MR system
has been switched off. The line power CAUTION In the factory the console is set to 230 V AC
Distributor must be switched off for service with the corresponding jumpers.
work and the on-site circuit breakers must be
Never modify the secondary settings. All the
set to OFF
System modules must be power on with 230V
only.
The green Power Light is located on the left side of Electronics Unit
Switch. If it goes off there is a problem in the main line or the light
● In the factory the console is set to 230 V AC with the
bulb.
corresponding connection, if the Insulating Transformer input
● Check if the feeder circuit breaker is switched off setting has to be changed (different voltage input than 230V),
● Check if the main system fuse is interrupted open the Electronics Unit front door and modify the cable
● Check if the secondary system fuse is interrupted connections following the indication shown on the labels attached
to the Insulating Transformers:
– Mains from 200 to 208V: move the brown cable from the right
connector to the middle one

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150

● Mains from 220 to 240V: leave the brown cable into the right automatically when it senses fraction of an Ampere leakage current
connector (default connection as shown in the next figure) flowing to earth in excess to predetermined amount.

Fig. 107: Insulating Transformer Settings Fig. 108: Insulating System transformer and Main Power Connection

CAUTION In case of Insulating Transformer replacement


the Electrical Safety Tests must be repeated
(refer to the Installation Guide, Start Up
chapter).

The mains must be equipped with a RCCB (Residual Current Circuit


Breaker) even not dedicated. The RCCB is also called ELCB (Earth
Leakage Circuit Breaker) or RCD (Residual Circuit Device) or GFI
(Ground Fault Interrupter). This device is for breaking a circuit
The system must be connected to a 25A CB (Circuit Breaker) that is
connected to the previously described RCCB. The CB is a re-settable CAUTION Be sure to correctly identify the phase and
switch that is tripped either by long term over current operated by a neutral wires when connecting the equipment
thermal mechanism or by short term over current by a magnetic or when wiring the CB.
mechanism(refer to the Installation Guide for more detailed info).
The CB must comply with the following specifications:
The TCM module will start the Magnet heating process automatically
● Clearance distance between different polarity of residual current after that the System being connected to the mains and will take
circuit breaker must not be less than 2.5 mm approximately 36 hours to reach its rated conditions.
● Creepage distance between different polarity of residual current Verify the TCM leads status to be sure that the Electronics is warming
circuit breaker must not be less than 4.0 mm up the Magnet: open the Electronics front door and check the TCM
An UPS systems is always required as, in case of failure of the main LEDs against the ones shown in the following figure: LEDs 1, 2, 3 and
power supply, the magnet needs to be permanently heated to keep its 4 must be on and very bright.
temperature and you must be able to move the Table in order to let the
patient comes out from the Magnet. The UPS system must be
selected in order to guarantee at least 3kW for 10 minutes (refer to Fig. 109: Correct Led Status at the beginning of the warming up process
the Site Planning Guide for more info).

CAUTION The System has to be connected to the UPS at


the end of the Magnet warming up process.
Charge the UPS batteries before to connect
the System to it.

These breakers must be approved in according to the international


and/or national and/or federal and/or local standards in force and they
must be installed in a wall-mounted sheltered box near the unit.
Wiring between the system and the CB must be via the three-wire
cable supplied with the system itself. It must be cut to the appropriate
length and cable end sleeves must be inserted before inserting them
into the terminal connection. The equipment must be permanent
connected to the Mains (according to EN 60601-1); therefore the
cable can be removed only by means of a special tool (e.g. a
screwdriver). Grounding is required. An electric wire with a minimum
nominal cross-section of 6 mm2 must ground the equipment
(according to EN 60601-1).

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152

If the LEDs are correctly on, verify that the 220V to power on the Fast Spare Plug
Heaters are present on the Magnet Fast heater connectors that are
the same points shown before where the blue and brown cables are If you have to provide power supply inside the RF Cage may be to
connected. power on lights, you have to use the Spare Plug of the filter Panel
running a cable from the Mains to the Filter Panel and from the Filter
Panel to the lights. The cable must be double shielded and with a
CAUTION Don't perfor acquisitions while the Fast nominal section of 1.5 mm2
Heaters are used.

If the LEDs are not on check the System Power supply and the
connection of all the cables related to the Heating chain (such as all
the cables connected to the TCM, ACM, Filter Panel and Magnet).
If the magnet temperature is below 0 degrees at the time of
installation the NTC sensor operates as an open circuit and the TCM
module doesn't provide any power to the heaters. In this case the
warming up will take much longer because the Magnet has to reach
0°C degrees before that the Electronics warming up can start.
If additional optional lights are installed in the RF Cage, you must
install a dedicated separating switch and insert the power cables into
a dedicated duct to avoid electric shocks. The dedicated plug for the
optional lights is placed on the filter panel and has the following
characteristics: 250 V MAX and 5 A MAX.

NOTICE No dimmer or fluorescent lights should be used

CAUTION All the main power cables and the cables from
the Electronics unit to the filter panel and from
the filter panel to the magnet must be inserted
under the floor or into a duct that must be fixed
to the floor or the wall.
Test and Adjustment Table
The table lists the adjustments required after replacing individual boards or assemblies.

Tab. 17: Test and adjustment

MODULE TEST ADJUSTMENT


Mains cable, Mains Check if the new module is working verifying if the System is Repeat the tests present in the Installation Guide,
connection, Fuse holder, powered and check if the System is warming up the Magnet Start Up chapter, Electrical Safety Tests section
Line Filter and/or Insulating
Transformer

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Part 12 Maintenance Instructions

Introduction receiving coils and/or patient table. The product must be diluted by
5% in purified water or other water with similar properties.
3. leave the disinfectant solution to act for 15 minutes.
Disinfecting and Cleaning 4. rinse the disinfected surfaces with a clean cloth dampened in
Before describing the procedure for disinfecting and cleaning the purified water, taking great care that the solution does not drip
system, the Technician must be familiar with the following definitions: onto electrical contacts (cables, connectors) of the receiving coils
and/or patient table.
– DETERSION - Mechanical procedure for removing a high
percentage of microorganisms and organic/inorganic material. 5. clean all surfaces involved in the procedure thoroughly.
– DETERGENT - Substance that reduces surface tension
between dirt and surface to aid removal. NOTICE Wear single use gloves performing disinfecting,
– DISINFECTION - Chemical or physical process that reduces the cleaning and maintenance operations
degree of microbic contamination in the vegetative phase on
inert material.
– DISINFECTANT - Chemical process able to destroy pathogenic Maintenance Protocol
agents in the phase of development (bacteria, fungi, viruses).
This term indicates products to be applied on inanimate objects The system maintenance does not require any critical or difficult
(e.g. surfaces). operations, but some periodic controls are summarized in the
Before to get in contact with system parts (e.g.: receiving coils, patient following table.
seat/bed, accessories, etc.) potentially infected by blood or organic Make a paper copy of the following Maintenance table and fill it during
liquids, the following procedure should be carried out: the periodic system maintenance.
1. clean contaminated surfaces thoroughly using neutral pH factor
detergent.
NOTICE This suggested maintenance plane is the
2. treat surfaces with a detergent solution with electrolytic minimum acceptable maintenance plan
chloroxidant base and 1.15% of active chlorine (e.g.
AMUCHIN®A), diluted to 5%. Apply the product by means of
soaked and wrung gauze, taking great care that the solution does NOTICE Don't use alcohol to clean the system
not drip onto electrical contacts (cables, connectors) of the components

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156

Tab. 18: Maintenance instructions period six months and year

Performed by System Ser/N Customer Date

DESCRIPTION TOOLS & FORMS PROCEDURE FREQUENCY DONE N/A OK NOK


System calibration Quality form See the Installation Guide, Tune Up chapter every six
control months

TX signal control for Service Manuals See the Installation Guide, Tune Up chapter every six
transmission coils months

System Back-up Service Manuals See the Installation Guide, Back-Up chapter every six
months

Cleaning the gantry Brush (or Extract the coil possibly present in the gantry every six
compressed air and clean the TX coil using the brush to remove months
spray) any dust

Cleaning the RX Coil Spray electrical Use the spray to clean the receiving coil plug every six
and Magnet contacts contact cleaner: Non contacts. Use one of the receiving coil plug to months
corrosive to metals, clean also the Magnet plug. In presence of dust
no residue, no you may use compressed air first. DO NOT USE
rinsing THE SPRAY CLOSE TO THE MAGNET SINCE
THE SPRAY CAN COULD BE ACTRACTED BY
MAGNETIC FIELD

Check for integrity and User Manual For the number of cushions required, refer to the every six
number of cushions relevant chapter in the User Manual months
DESCRIPTION TOOLS & FORMS PROCEDURE FREQUENCY DONE N/A OK NOK

Cleaning and functional Screwdriver standard Following the standard procedure shut down the every six
check of the cooling fan tip, Allen key n. 4, system. Open the electronics unit to get access months
(with the exception of brush (or to the fan and remove any dust. Be careful of the
the MTCM board and compressed air two smaller fans which are still in function. At the
TPM module) spray) end restart the system and check fans
functionality

PC Unit and Screwdrivers Philips Following the standard procedure shut down the every six
Electronics Unit tip medium size, system. Take the power cord off the PC Unit, months
internal dust cleaning standard tip, Allen open the case and using the brush or
key 4 mm, brush (or compressed air remove any dust from the
compressed air boards (removing them if needed). At the end of
spay) the cleaning procedure connect everything back
and check for proper functioning. Repeat for the
Electronics Unit.

RX coils tuning check Quality Form Check varicap and 180° pulse for every coils every six
months

Check of the following: Screwdrivers Philips Remove the Electronics Unit and Magnet Unit every six
ground screws, cables, tips, standard tips, covers to gain access to the cables and months
connector caps both of Allen keys or connectors: after checking and screwing all the
the PC Unit, Magnet adjustable spanners covers must close back
and of the Electronics
units

Check of the safety User Manual Inspect the labels on the Magnet and on the Site every six
labels door to make sure they are legible months

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141012700 VER.2 Maintenance Instructions - Maintenance Protocol
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158

DESCRIPTION TOOLS & FORMS PROCEDURE FREQUENCY DONE N/A OK NOK


Cable connector Screwdriver Phillips Open Filter Panel covers, Electronics unit back every six
screws and bolts and standard tips, lower cover and Magnet back cover and verify months
allen keys the tightness of all the cable connectors

RTK Check Service Manuals Verify functionality and firmware installed every six
months

Table Check Service Manuals Verify integrity and functionality of table every six
components months

Table Brake Checks Service Manuals Verify integrity and functionality of wheel brakes every six
months

Pavilion Checks Verify integrity and functionality of shielding cage every six
structure and door/s months

Copper Fingers Spare Fingers Check the condition and eventually replace the every six
Pavilion Door Fingers and Electronics Box Door months
Fingers

Console Accessories Soft cloth, neutral Clean LCD, keyboard and mouse every six
Cleaning detergent months

Shimming parameters Shimming kit Check and eventually correct the Magnet every year
check shimming parameters
DESCRIPTION TOOLS & FORMS PROCEDURE FREQUENCY DONE N/A OK NOK
Power cord check Service Manuals Visual inspection of the integrity of the external every year
sheath

Power light check Service Manuals Visual inspection of the green light placed in the every year
left cover of the Electronics box

Electrical Safety Tests Installation Guide, Check the System insulations every year
Start Up chapter

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160

ESAOTE RF Cage Maintenance – Remove the finger stripes to be replaced and insert the new
stripes
– Re-install the U profile on the DL shutter
The parts of the RF Cage subject to periodical maintenance are:
– Fingers and contact surfaces Side finger
– Upper and lower sliding device of the two shutters
To replace the side fingers:
– De-install the Door joints
NOTICE In case of replacement perform the RF Cage
– De-install the finger supporting element
Shielding Check (refer to the Installation Guide)
– Remove the finger stripes to be replaced and insert the new
stripes
Fingers and contact surfaces – Re-install the door joints
In order to maintain the RF Cage's performance during operation,
contact surfaces and fingers must be periodically polished, that is to Door's sliding device
say, cleaned and greased.
The top and bottom sliding devices of the door must be greased
Clean the above-mentioned elements with an alcohol or proper
periodically to ensure that they move easily and comfortably and they
electric contact cleaner.
must be adjusted following the instruction in the paragraph dealing
It’s possible to order to ESAOTE spare fingers. with the installation of the top mechanism.
These ordinary maintenance operations must be carried out every
Upper and lower fingers six-months or when the door becomes difficult to handle.
For the fingers fixed on the upper and lower part of the door, you
must:
– dismantle the shutter by loosening the fixing bolts on the upper Painting
sliding system
– remove the finger strip to be replaced A painting kit is provided with the RF Cage. Use it to perform
maintenance on the RF Cage in accordance with its color.
– clean the contact surface with alcohol or solvent, remove the
protecting film from the new finger strip and stick it If necessary use the potassium nitrate solvent.
– reinstall the shutter and adjust it
NOTICE Check that the RF Cage attenuation is correct
Fingers of the shutter closing set after working on the door fingers
To replace these fingers:
– Dismantle the U profile on the shutter closing set (DC code)
Electrical Safety Tests

NOTICE The entire grounding cabling must be installed,


before this test can be performed.

Refer to the Installation Guide, Start-Up chapter for all the


explanations.

Tab. 19: Fuses values and position

Measurement Type Ser/N Date Performed


device by

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Part 13 Index

Numerics ECC Tune ................................................................................. 135


4th Channel Polarity Check ...................................................... 135 error list ....................................................................................... 17
A F
ACM test ..................................................................................... 98 Fingers and contact surfaces .................................................... 160
C Fingers of the shutter closing set .............................................. 160
CD Combo .................................................................................. 90 G
Coil 1 Shoulder ......................................................................... 110 Gain Gradient Calibration ......................................................... 135
Coil 2 Knee ............................................................................... 111 Gantry connectors .................................................................... 121
Coil 3 Hand ............................................................................... 113 Gradient .................................................................................... 129
Coil 4 Foot ................................................................................ 113 Gradient coils replacement ....................................................... 132
Coils Check ...................................................................... 110, 116 Gradient delay ........................................................................... 135
Common interference problem analysis ..................................... 56 Gradient driving transmitting chain ........................................... 129
Complete Software installation ................................................... 69 Gradient Offset Calibration ....................................................... 135
Computer and devices test ......................................................... 88 Gradients orientation ................................................................ 135
D H
Data Cable Check ....................................................................... 98 Hard disk ............................................................................... 90, 95
Door's sliding device ................................................................. 160 I
DSPM test .................................................................................. 97 Image quality .............................................................................. 56
E Image quality check .................................................................... 64

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164

Images Back up .......................................................................... 68 Shimming check ........................................................................ 146


Images Restore .......................................................................... 68 Side finger ................................................................................. 160
Images visualization and storing ................................................ 87 SRFA check .............................................................................. 106
Introduction ................................................................................... 9 Support Center ........................................................................... 11
M System back-up .......................................................................... 67
Magnet ...................................................................................... 137 System backup ........................................................................... 67
Maintenance ............................................................................. 155 System Check ............................................................................. 52
Monitored quantities ................................................................... 51 System functionality .................................................................... 15
O System history .................................................................... 51, 146
Orders ......................................................................................... 11 System monitor ......................................................................... 146
P T
Patient Handling ....................................................................... 123 Table of Contents .......................................................................... 3
R Temp. Monitor ........................................................................... 139
Receiving coil ........................................................................... 122 Thermal control ......................................................................... 138
RecFilePlot ................................................................................. 51 TX Check .................................................................................. 109
Recording files ............................................................................ 46 TX Coil Driving .......................................................................... 103
Repair TX ................................................................................. 121 TX System Check ..................................................................... 104
Repairs ....................................................................................... 12 U
returning goods ........................................................................... 12 Upper and lower fingers ............................................................ 160
RFA ............................................................................................. 52
RFM check ....................................................................... 105, 106
RX chain driving ....................................................................... 105
S
Service Policy ............................................................................. 11
0 Table of Contents

1 Introduction

2 Service Policy

3 System

4 Software

5 Host

6 Control

7 RF Subsystems

8 Patient Handling

9 Gradient

10 Magnet

11 Power Distribution

12 Maintenance Instructions

13 Index

14 Tbd

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