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SOCIAL

INFLUENCE
THEORIES
1 2
SOCIAL SOCIAL
EXCHANGE LEARNING
THEORY THEORY

3
IN
PUBLIC
RELATIONS
sOCIAL EXCHANGE THEORY

Relationships are built by cost-benefit.


This theory has been developed by John Thibaut and Harold Kelley in 1951

1. Family Life
2. Romantic Relationships
1. FAMILY LIFE Social
exchange

Become a parent bring cost but also benefit.


Critics to social exchange in family life
Relations on power positions
2. ROMANTIC SOCIAL EXCHAN
CE
RELATIONSHIPS

Equity
Level of satisfaction and commitment
Predict people's behaviour by looking what
other people do.
Impact on knowledge building and a new social
language
Engagement in social media

social learning
theory
NEW SOCIAL
LANGUAGUE

Like, Coment and Share


Engagement with cosumers
s o c ia l e x c h a n g e

IN pUBLIC RELATIONS...
give to recibe
uses and gratifications
the power of the audience
social learning

IN pUBLIC RELATIONS...
act under contagion effects
the spiral of silence
share values and analyze speeches
THANK YOU FOR YOUR
ATTENTION!

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