Professional Documents
Culture Documents
Revisiones Lin Han
Revisiones Lin Han
Revisiones Lin Han
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Lin Han
Sales and Marketing Manager.
itio web
http://www.firstcom.com.sg
Sector
Servicios de TI y consultoría de TI
Tamaño de la empresa
51-200 empleados.
G2
Sendoso.
TITULO
We use Sendoso by sending electronic gift cards to prospects, customers and partners to gain access and
show appreciation for their time and business. It is a differentiator in the field of external sales that
differentiates us from the competition.
An email with a coffee gift card attached is a great gateway and welcome email compared to more
common spam emails.
G2
Vertica
TITULO
Speed. Even with tables with more than 20 billion rows, Vertica performs reasonably well.
It works with cloud service providers like AWS, GCP, and Azure.
Vertical is our data warehouse. We use it for the analysis of our internal business, as well as the
marketing results of our clients.
Due to the size of our data, without Vertica analysis at this level would not be possible.
SofwareReviews.
1. HAY ALGUNA FUNCION ADICINAL QUE NO ESTA INCLUIDA QUE TE GUSTARIA QUE SE AGREGUE.
It promotes an efficient distribution of work by forming different groups within the workforce.
Help teams orchestrate their work at scale, from daily tasks to strategic initiatives.
Ability to create checklists and mark tasks that have been completed.
Work spaces.
5. RECOMENDACIONES.
Asana allows us to manage projects internally between teams and within teams as well. We can see and
follow the progress and see what is missing, who is the DRI and where is something in the process.
It's great for us to meet deadlines and improve efficiency and accountability within the organization with
this tool.
6.TITULO.
SofwareReviews.
1. HAY ALGUNA FUNCION ADICINAL QUE NO ESTA INCLUIDA QUE TE GUSTARIA QUE SE AGREGUE.
Possibility that for really big projects there may be phases (apart from sections).
It is web-based software, so it runs and operates on a system that harnesses the power of the cloud.
Go seamlessly from estimating to tasks and invoices. Information flows with little or no need to enter
additional data for each new phase.
It offers time and expense tracking as well as online payments directly from invoices.
Easily create tasks and move them around using drag and drop functionality.
Billing and expense management.
Cloud Accounting.
5. RECOMENDACIONES.
Avaza makes it very easy to track our time so we can bill our clients, but it also allows us to monitor the
profitability of the fixed-price projects we deliver.
6.TITULO.
SofwareReviews.
1. HAY ALGUNA FUNCION ADICINAL QUE NO ESTA INCLUIDA QUE TE GUSTARIA QUE SE AGREGUE.
The integrated smart platform offers smart data and has an automated marketing mindset.
Detailed analytics enable deep dives into the data to improve and scale.
Automated workflows and an editorial calendar make it easy to see exactly where your content is.
I can trust their professionals to help me discover new and cutting-edge approaches to improve my
content.
content strategy.
Plagiarism check.
5. RECOMENDACIONES.
Contently is the ideal option for people who demand a lot of content.
It offers a great pool of talented freelancers who provide great content. Their SEO tools are very helpful
in driving more traffic and engagement to the website.
6.TITULO.
SofwareReviews.
Wrike
1. HAY ALGUNA FUNCION ADICINAL QUE NO ESTA INCLUIDA QUE TE GUSTARIA QUE SE AGREGUE.
Possibility to modify the hexadecimal value of the color or include a custom background image for the
theme.
It offers multiple views (chart, gantt, calendar, list, kanban, etc.) that support multiple work styles.
Ability to effectively manage projects that have multiple dependencies and track all of them in a single
ticket.
It allows my team to manage projects and monitor our clients' emails through a calendar.
Budget management.
5. RECOMENDACIONES.
Wrike is perfect for a marketing team or a team that manages many different projects. The spaces
facilitate the differentiation between each team. It's a really solid product, so I definitely recommend
teams spend time learning Wrike.
6.TITULO.
SofwareReviews.
HubSpot Sales Hub. Listo para G2
1. HAY ALGUNA FUNCION ADICINAL QUE NO ESTA INCLUIDA QUE TE GUSTARIA QUE SE AGREGUE.
Modernized sales process and real-time sales and marketing KPI tracking.
Easily accessible report templates and tips allow us to send better emails to customers.
Sales engagement tools, price quotation (CPQ) setup functionality, and robust sales analytics and
reporting.
You can deploy data, track KPIs, improve outreach, and maintain account history.
The sales funnel makes it easy to predict and track sales development.
The process of removing duplicates is a bit long and tedious, it could be improved.
5. RECOMENDACIONES.
HubSpot Sales Hub is a flexible, adaptable and easy-to-use technology that allows us to achieve our goal
while providing the best possible customer experience in one place.
It provided us with the best platform for managing customer and lead databases, allowing us to convert
leads with ease.
6.TITULO.
Freshdesk.
1. HAY ALGUNA FUNCION ADICINAL QUE NO ESTA INCLUIDA QUE TE GUSTARIA QUE SE AGREGUE.
Online status feature to identify who is available for work and who is not.
Using the same administration panel, we are able to serve our clients across all channels, social
networks, phone calls, emails, websites and SMS messages, ensuring that no request is neglected.
You can monitor SLAs, provide self-help, automate workflows, measure metrics, and control everything
related to customer support.
Find out the average rate of the number of conversations happening in the company and perform the
analysis.
It helps us connect, heal and manage customer inquiries and complaints effectively.
5. RECOMENDACIONES.
Freshdesk is a great ticket management app that allows businesses to efficiently handle customer
inquiries and complaints, so I highly recommend it.
Numerous analytics reports and dashboards are at your disposal to aid in data analysis, process and
policy improvement, and a better customer experience.
6.TITULO.
SofwareReviews
1. HAY ALGUNA FUNCION ADICINAL QUE NO ESTA INCLUIDA QUE TE GUSTARIA QUE SE AGREGUE.
It is built on an open cloud and integrates the best of omnichannel routing, analytics, workforce
optimization, automation, and artificial intelligence.
Because it's cloud-based, it gives our agents flexibility and allowed us to get rid of an outdated desktop
phone system.
NICE CXone omnichannel allows us to maintain constant communication with our clients.
Sound clarity.
5. RECOMENDACIONES.
NICE CXone it's great for all things IT, customer service, and contact centers. This is an excellent method
for managing a large number of staff and many calls.
The biggest benefit is being able to remotely monitor a team with NICE CXone, which can be a challenge
with competing calling products.
6.TITULO.
SofwareReviews
Storychief. No para G2
1. HAY ALGUNA FUNCION ADICINAL QUE NO ESTA INCLUIDA QUE TE GUSTARIA QUE SE AGREGUE.
It makes a cross-platform approach to all content marketing easier and more convenient.
Before publication, each content is optimized thanks to the SEO score on the page.
It allows us to centralize and distribute our articles and social media content.
I would like a little more flexibility for the main blog page.
5. RECOMENDACIONES.
To build a content marketing strategy, execute it, publish the content on the website, and promote it
through social media, I recommend using Storychief.
The abundance of features and integrations of this platform make it quite useful. Working with the team
has been an absolute pleasure.
6.TITULO.
SofwareReviews
Workvivo, NO PARA G2
1. HAY ALGUNA FUNCION ADICINAL QUE NO ESTA INCLUIDA QUE TE GUSTARIA QUE SE AGREGUE.
Dark mode.
Option that in surveys you can create personalized answers instead of just prefabricated ones.
Instead of comments automatically appearing, there may be a "show comments" option below each
post.
Modern intranet, communications, engagement, and employee app all combined into one simple social
experience.
It facilitates easy communication between workers in various places and the spread of a kind of
"message board" within the company.
It has a page full of internal links where we can officially access any site.
Receive badges.
Event option.
5. RECOMENDACIONES.
We recommend Workvivo because it's easy to use, wonderful for staying connected in the distant world,
and a great communication tool that helps us get along better.
We post on Workvivo, tag the necessary teams, departments or locations and proceed from there
instead of sending multiple emails that not everyone needs to read.
6.TITULO.