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Campus de Rouen

GLOBAL MARKETING
SESSION 3

Academic department : Marketing


Course coordinator : Branko BOZIC
Instructor : Edouard CABASSE

© Copyright NEOMA Business School. All rights reserved

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The Internationalization process
1. Why? Motives

2. When? Assessment of international competitiveness

Assessment of Market’s Attractiveness


3. Where? and Local Competitive Strengths

Elaboration of the
International Marketing Strategy
(Entry Mode, Standardization vs Adaptation)
4. How?
Implementation of the
International Marketing Strategy

International Marketing Strategy. Anne CORNU


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International Marketing Strategy
Session 3

5. Elaborating an International
Marketing Strategy
5.1 Market Entry Modes
5.2 Standardization versus Adaptation
5.3 Impact on Organizations

Reference:
GLOBAL MARKETING, 6th Ed. 2014. Hollensen.
FT Pearson Hall. Pearson Education. PART 3

International Marketing Strategy. Anne CORNU


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Elaborating an International Marketing Strategy

International Marketing Strategy. Anne CORNU


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Elaborating an International
Marketing Strategy

PART 5 5.1 Market Entry Modes


5.2 Standardization versus Adaptation
5.3 Impact on Organizations

International Marketing Strategy. Anne CORNU


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5.1 Market Entry Modes

Market Entry Modes

 Four different modes of foreign market entry:


 Exporting
 Contractual agreements
 Strategic alliances
 Direct foreign investments

 Choice based on analysis of market characteristics


such as:
 Potential sales
 Strategic importance
 Strengths of local resources
 Cultural differences
 Country restrictions

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5.1 Market Entry Modes

Alternative
Market-Entry Strategies
Externalization
Internet
Exporter
Exporting
Importer
Distributor
Direct sales

Licensing
Contractual agreements
Franchising
Joint venture
Strategic alliances Consortia • Involvement
• Risk
• Control
Ownership • Potential profitability
Direct investment Channels

Internalization

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5.1 Market Entry Modes

Exporting
Accounts for some 10% of global activity.
Domestic market

INDIRECT
Manufacturer
 Can be Direct or Indirect:

Exporter
 Direct exporting:

DIRECT
the manufacturer sells directly to an
importer located in a foreign market.
Foreign market
 Indirect exporting:
the manufacturer uses independent
organizations located in its country Importer
to export its products.

GLOBAL MARKETING, 4th Ed. 2007. Hollensen. FT Pearson Hall. Pearson Education. PART 3
Chap. 10 / pp 313-318

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5.1 Market Entry Modes

Contractual Agreements
Long-term, nonequity associations
between a company and another in a foreign market.

 Licensing
 An agreement wherein the licensor gives the right to use a patent,
manufacturing know-how, technical or marketing advice or assistance, a
trade mark in exchange of a certain performance and payment from the
licensee.

 Franchising
 The franchisor gives a right to the franchisee to use a total business
concept/system, including use of trade marks, against agreed royalties.

Master franchise:
Gives the franchisee the rights to a specific area
with the authority to sell or establish sub franchises

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An example
• Disney is the world’s top licensor.

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Eyeglasses Frames

LUXOTTICA (1)

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Eyeglasses Frames

LUXOTTICA (2)

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Franchising
• Franchising
– a specialized form of licensing
– includes providing an intangible asset and continually
infusing necessary assets
• Franchise organization
– Master franchise
• Operational modifications

• Can you think of famous examples?

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5.1 Market Entry Modes

Strategic International Alliances

International Joint Ventures


 A partnership of two or more companies that have joined
forces to create a separate legal entity.
 Four Characteristics:
 Partnerships between legally incorporated entities
such as companies, chartered organizations, or
governments, and not between individuals
 Established, separate, legal entities
 Acknowledged intent by the partners to share in the
management
 Equity positions are held by each of the partners

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5.1 Market Entry Modes

Strategic International
Alliances
International Joint Ventures
2008-2015 2008-2019

Bharti Airtel – Mittal Group since 1995


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5.1 Market Entry Modes

Factors affecting the


Foreign Market Entry Mode Decision
Internal Desired Mode Transaction-specific External
factors Characteristics factors factors
• Risk adverse • Sociocultural distance
Externationalization

• Flexibility between home & host


countries
• Country risk / demand
uncertainty
• Intensity of
competition

• Firm size • Control • Know-how difficult to • Market size & growth


• International transfer • Direct & indirect trade
Internalization

experience • Transaction costs barriers


Product • Small number of
• Product complexity relevant export
intermediaries
• Product differentiation available
advantage

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5.1 Market Entry Modes

1. Rigor Weight Machines Company has decided to manufacture its machines in


Canada so it will not have to pay the rather high Canadian taxes on foreign
goods. Which of the following market entry modes has Rigor Weight Machines
chosen to enter the Canadian market?
A. Direct exporting
B. Licensing
C. Joint venturing
D. Direct investment

2. What is a “born global” firm?


A. firm that is, from its beginnings, immediately or very quickly reliant on a
global presence to survive and succeed.
B. A firm that relies on cutting-edge technology
C. A firm that exploits commercial opportunities that arise from bridging
resource inputs and market niches in different global locations
D. All of the above.

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Coffee Break

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Elaborating an International
Marketing Strategy

PART 5 5.1 Market Entry Modes


5.2 Standardization versus Adaptation
5.3 Impact on Organizations

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5.2 Standardization versus Adaptation

Different World Markets

National Markets Regional Markets Global Markets

Press Cars Functional


products

Cheese

Luxury

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5.2 Standardization versus Adaptation

A Phenomenon of Convergence

 Standard of living
increase

 Global brands “Tribes”

 New Global Lifestyles

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5.2 Standardization versus Adaptation

Chosing a Marketing Strategy

Three options:
Standardization: Adaptation:
Global strategy Local strategy

Adaptive Standardization:
Global + Local
=
Glocal strategy

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5.2 Standardization versus Adaptation

Standardization (Global strategy)

 Based on the similarities between countries.

 The company considers that consumer needs are the same &
develops the same marketing strategy & marketing mix for
different geographic markets.

 Standardisation helps to:


 Generate economies of scale,
 Develop a uniform brand image
 Make it easier to manage general marketing activities

International Marketing Strategy. Anne CORNU


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5.2 Standardization versus Adaptation

“Global strategy” oriented: examples

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5.2 Standardization versus Adaptation

Benefits of Global Marketing

 Large market segments


 Economies of scale in production and marketing.

 Improved coordination and integration of marketing activities


 Transfer of experience and know-how across countries

 Marketing globally also ensures that marketers have access to


the toughest customers
 Japanese customers: the best testing ground for high quality
products & services

 Diversity of markets served


 Additional financial benefits: stability of revenues & operations.

International Marketing Strategy. Anne CORNU


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5.2 Standardization versus Adaptation

Adaptation (Local strategy)

 Takes account of the special features of different markets.

 The company targets the dominant segment and adapts the


marketing strategy and the marketing mix in relation to the
characteristics of each country (taste, regulations…).

 This approach can be very expensive and assumes that the


company is only operating in a small number of countries.

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5.2 Standardization versus Adaptation

“Local strategy” oriented: example

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5.2 Standardization versus Adaptation

Global & Local strategies:


Pro’s and Con’s
GLOBAL (Standardization) LOCAL (Adaptation)
• Economies of scale • Appropriate if clear differences in the
(purchasing, R&D, production, consumption habits, needs & desires
logistics) of consumers
• Communication economies • Adaptation to local competition
(creation and media)
• Adaptation to local distribution
• Easier to manage systems, often heterogeneous
depending on country
• Brand image coherence
• Many media channels strictly national
• Differences in regulations &
administrative procedures

• A one-size-fits-all approach does not • Expensive


work in all markets

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5.2 Standardization versus Adaptation

Key to succeed internationally:

Standardization: Adaptation:
Global strategy Local strategy

Adaptive Standardization:
Global + Local
=
Glocal strategy

International Marketing Strategy. Anne CORNU


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5.2 Standardization versus Adaptation

Adaptive standardization
(Glocal strategy)

 To satisfy the demands of local markets, whilst limiting the


costs, many multinational companies adopt a strategy of
adaptive standardization.
« Think global, act local »
 The objective is to standardize marketing decisions, but adapt
certain actions to better satisfy the expectations of local
customers.
 This alternative combines the advantages of Standardization
and Adaptation.

International Marketing Strategy. Anne CORNU


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5.2 Standardization versus Adaptation

GloCal strategies: examples

Fanta « Shokata »
Samsung Guru E1220 made of elderberry / Romania
with anti-dust keypad
in India

Procter&Gamble,
Ariel washing powder sachets
for emerging markets

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Citroën cars for export in 2021
C3 for Indian and South
American markets
(made in Brazil and
India)

C4 for Chinese
market
(made in China)

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Elaborating an International
Marketing Strategy

PART 5 5.1 Market Entry Modes


5.2 Standardization versus Adaptation
5.3 Impact on Organizations

International Marketing Strategy. Anne CORNU


jeudi 3 février 2022
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5.3 Impact on Organizations

Impact on Organizations

Three
Local
Global
strategy
alternatives: strategy
Geographical divisions
Global product divisions
responsible for
responsible for product sales
all products and functions
throughout the world
within a given geographical area

Glocal
strategy Matrix organization
a combination of area operations
and global product management
“Think Global, Act Local”

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5.3 Impact on Organizations

Geographical Division Structure

Kotabe M. and Helsen K., Global Marketing Management, 5th Ed, John Wiley and sons Inc., 2009

Rarely used

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5.3 Impact on Organizations

Global Product Division Structure

Kotabe M. and Helsen K., Global Marketing Management, 5th Ed, John Wiley and sons Inc., 2009

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5.3 Impact on Organizations

Example of a Global Product Structure

Level 2
Level 1

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5.3 Impact on Organizations

Global Matrix Structure

Kotabe M. and Helsen K., Global Marketing Management, 5th Ed, John Wiley and sons Inc., 2009

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5.3 Impact on Organizations

Matrix Organization. Example 1

http://www.nestle.com/asset-
library/documents/library/documents/corporate_govern
ance/corp_governance_report_2014_fr.pdf

PRODUCT DIVISIONS

GEOGRAPHIC DIVISIONS

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5.3 Impact on Organizations

Matrix Organization. Example 2

Company President
Functions World Regions

Vice-President Vice-President
Marketing EMEA …..

Global
Marketing Director
… Regional
Brand manager
Regional
Sales manager
Product range A Product range A Region A


Subsidiary 1
Global
Marketing managers
Product Manager


Product range A

Global Direct report (hierarchical relationship)


NPD Manager
Product range A
Dotted lines (functional relationship)

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Instructions for the case study work
TEAM WORK
1. Select an industry you find interesting
2. Create a fictitious company within the industry
(name the company, describe the industry)
3. Select one international market you want to enter (explain why this market)
4. Decide on STP within the selected market
5. Perform/decide on the appropriate market entry mode
6. Develop product/service
7. Make appropriate pricing decisions
8. Determine appropriate distribution and communication strategy
9. Presentation : Power Point of 15 mn max on class #10

IMPORTANT:
For each decision you need to say why you think the decision is most
optimal. This is the most important part of your case work

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See you next time !
Thank you for listening !

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