Our Exciting Opportunity

We are now looking for a 2nd Level CS Engineer. Your main responsibility is to support the production of the CS
systems of the Ericsson Device Connection Platform (machine-to-machine services). You should have a good
knowledge of the CS area, to a technical extent. The scope also includes maintenance of auxiliary equipment with
purposes like backup, log management, network performance monitoring, and management. Previous Ericsson
technical node knowledge is needed since training will be offered, but to a limited extent, while the candidates are
expected to be up and running within weeks of successfully being offered the role.

You will also:

• Manage the Ericsson DCP Core CS area within the service domain of our clients.
• Troubleshoot of CS nodes: HLR,HSS,STP, DSC, CUDB;

• Give technical support to sales, marketing, project managers, and the customer, including pre-sales activities
that can control and supervise the core network implementation;
• Management and implementation of new automatic scripts;
• Verify and support the implementation of configuration changes at the request of the customer or when
needed for performance reasons;
• Analyze the risk and impact of a new service element integration or design change.
• Provide support to Enterprise onboarding process;
• Coordinate and work together with other teams such as 3rd line of support, Engineering, R&D;
• Provide remote support and troubleshooting for integration engineers, customers, and 3rd parties;
• Guide trainees through on-job training, job aids, and workshops.
• Provide work instructions and improvements to the processes;
• Actively participate and contribute to the problem management process when necessary;
• Cover 24x7 On-Call duty on request to support the 1st level, assurance teams.

To be successful in the role you must have:

• Bachelor of Science in Electrical Engineering, Computer Information Systems, or equivalent with a minimum
of 3 to 5 years of work experience.
• At least 3 years of working experience in the core network implementation area;
• Experience on the Ericsson products listed below, not all mandatory:
• MSC/ MSC Server, STP, HLR/HLR-FE, Cello M-MGW, HSS/HSS-FE, APG 43/43L, IMS, Protocol
Analyzer, Protocol Stack knowledge (SS7, SIGTRAN, Diameter, SIP), VoLTE
• Experience or be willing to learn how to operate the following products: Alcatel, Huawei.
• Be proficient in written and spoken English;