Professional Documents
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IELTS Writing Task 1 Ielts-Writing - Info
IELTS Writing Task 1 Ielts-Writing - Info
4Save
You are working for a company. You need to take some time off work and want to ask your
manager about this. Write a letter to your manager.
In your letter
suggest how your work could be covered while you are away
model answer:
Dear Rose
My parents’ 50th wedding anniversary is on April 21st, and they are planning to celebrate this
significant achievement with all their children and grandchildren. To do this, they have rented
a house big enough to accommodate the whole family.
To participate in this special occasion, I would need to be away from work for four days, from
Monday 19th to Thursday 23rd. My schedule for that week is relatively light, apart from two
meetings with clients. Helen would be able to attend these in my place, as she has had
previous dealings with both companies and knows the relevant staff there. I have no other
urgent work commitments at that time.
I would be very grateful if you could allow me this time. These few days are very important to
my parents and the whole family, and it would be a way to thank them for all the support they
have given me.
Best wishes
(167 words)
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You live in an area where the local council has made some changes to regulations. You
believe these changes are not good for residents.
Write a letter to a councillor. In your letter:
Introduce yourself.
Say what you think the council should do about the situation.
model answer:
Dear Sirs,
My name is Mrs Emily Chan. I have been a resident of Lonsdale Avenue, North Vancouver, for
several years.
I am writing to you in reference to the changed parking conditions in North Vancouver that
came into effect from the first of February last year. I believe these are an inconvenience to
residents, and should be reconsidered.
In the past, I was always able to park my car on the street outside my house without any
problems. When metered parking was introduced to my suburb, particularly near the market,
some visitors started parking their vehicles further away from the market in order to avoid
payment. My street appear to be the perfect place for those people: it is not too far from
Lonsdale Quay Market, and the parking is still free. Between March and May, I occasionally
found it hard to park, but when summer finally arrived, there were two days a week when I
was forced to park hundreds of metres away from my home. On public holidays, I resorted to
metered parking myself.
I understand the local council hopes to benefit financially from metered parking, or perhaps to
encourage people to use public transport. Nevertheless, residents like myself are
inconvenienced by this system. I suggest either residents be allowed to park free in metered
zones which are extend a greater distance or metering cover a smaller area, and ticket prices
be raised. Additional bus services would also reduce congestion.
Yours faithfully,
Mrs Emily Chan
(255 words)
3Save
You travelled by plane last week and your luggage was lost. You have still heard nothing
from the airline company.
Write to the airline explain what happened. Describe your luggage and tell them what was in
it. Find out what they are going to do about it.
model answer:
I was one of the passengers who took the flight from Istanbul (Turkey) to Gatwick (London) on
2nd of July. Unfortunately, my luggage did not come out after the flight. Although I have
explained this to Mr. Timpson who was in charge at the Luggage Claim Office and I have not
heard from him as of now.
My luggage is Black whose size is 55 x 40 x 20 cm. There are two stickers on one side and one
yellow heart shape sticker on the other side.
There are a few books and a copy of my thesis in that luggage which I need for the conference
on 10th of July.
I would deeply appreciate if you could give me a prompt reply at your most convenient. My
flight number and luggage claim number are written below;
Your faithfully,
Mehmet Osman
(150 words)
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You are looking for a part-time job. Write a letter to an employment agency. In your letter:
introduce yourself
I am a Dutch national from Amsterdam and at present, I am studying for a Master’s degree in
Information Technology here, at the Vrije University, where I have been for the last three
months. I am looking for a part-time job and I wonder if you can help me.
Probably, I would like an office job, perhaps working as a secretary, office administrator or
typist. I can only work during the afternoons and at weekends as my university studies occupy
most of the day. I would be ready to start immediately. As you can see from Curriculum Vitae, I
have a degree in IT from the University of Amsterdam.
Your faithfully,
Bleecker Dijkstra
(187 words)
Test tip1:
• Do not repeat the exact words given in the task. Candidates that do this
usually find it difficult to fit this language to what they want to say. For
example, if the questions says give details, you might say.
Categories: General, Task 1
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Last year you attended a presentation skill course at the Sydney College of Australia. Your
new employer has asked you to provide copies of your reports and assignments as quickly as
possible. Write to the director of the school and request these documents.
You should write at least 150 words. You do not need to write any addresses.
model answer:
I am writing to request your help. I attended a presentation skill course at your college from 12
September, 2012. My full name is Maryam Anas and my student number was GP 6731. The
course I attended was Presentations skills training course, how to create and give successful
presentations. My class instructors were James White and Anna Davis.
I am about to start work at a very new agency and they have asked me to provide information
about the presentation skill and any assignments and reports. Unfortunately, I left all copies of
these documents at my friend’s house and cannot contact her at present. Therefore, I would
be very grateful if you could send me copies of the course outline, the two written assignments
and the end of course report as soon as possible.
I would be happy to re-fund any postal charges. Thank you so much for your help in this
matter.I look forward to receiving the copy outlines,
Yours sincerely,
(166 words)
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You had a meal at a restaurant. You are not happy with the service. Write to the manager to
complain about it. Give details about the problems and request some compensation or
refund.
You should write at least 150 words. You do not need to write any addresses.
model answer:
Dear Sir/Madam,
I regret to inform you that I was not at all satisfied with your service and terrible meal my
boyfriend and I were offered at your restaurant last week.
As it was my birthday, my boyfriend wanted to arrange a very special meal for us. Your
restaurant was recommended in the TripAdvisor website, so we were confident of a lovely
evening. When we arrived, your waitress gave us an extremely unfriendly reception and made
us wait without any explanation for twenty minutes. When we were finally seated, we had to
wait another twenty minutes for our order to be taken. We both ordered fish and chips – mine
was cold and my boyfriend’s was burnt. chips with mushy peas and homemade tartar sauce
the menu temptingly described, but the homemade tartar sauce came in Heinz plastic
containers and the peas were not mushy peas either, no explanation or apology was given. We
were extremely disappointed and complained at the time, but the waitress was very unhelpful
and said there was nothing he could do.
I expect a full refund for the horrible meal served to me and my boyfriend. I trust this matter
will receive your prompt attention or I will be forced to report the matter to the local council.
Yours faithfully
Maggie
(216 words)
Test tip: COMPLAINTS AND CLAIMS
I am writing to complain about the terrible… I must complain about the horrible… I
am writing with regard /reference to /in connection with … I am writing to express
Introduction
my concern about / dissatisfaction with … We regret to inform you that we were not
at all satisfied with your service.
I would like to draw your attention to … I have received your invoice… but noticed a
number of errors there. … Unfortunately, the reality was very different. You can
imagine my disappointment when I discovered… You can imagine our feelings when
Body we realized that… I can only guess how this could happen. I have tried to contact
you by phone but could not get anyone who knew anything about this matter. We
enclose a report on the damage… I contacted your representative, but
unfortunately without any success.
The best solution would be for me to return the wrong items to you. We must insist
You claim
on proper compensation. Therefore I request my money be refunded. Therefore I
Your
look forward to hearing your comments. I expect an explanation for this poor
suggestions
quality of your service.
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You are a student at University of Sydney. Your ID card has been stolen. Write to the Local
Police Station, giving details of who you are, what happened and asking what you should do
to get a new ID card.
You should write at least 150 words. You do not need to write any addresses.
model answer:
Dear Sir/Madam,
My ID number is … and I would be grateful if you could inform me of what I must do to obtain
another ID card I have some copies of my lost ID card; do I need to provide them? Please let
me know of the procedures and the cost of a new ID card.
Yours faithfully
Judith White
(186 words)
Test tip: Think carefully about who you are writing to and how well you know
them. Look at how the letter begins (this is given in IELTS Task 1) and decide
how semi-formal/formal the letter should be. Always read through your writing
when you have finished. Check for things such as spelling, grammar endings,
repetition, etc.
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You are organizing a trip to the Black Mountains in West Wales for a group of students from
Canterbury in Kent, UK. Write to the manager of Student Hostel Services and explain when
you want to visit the Black Mountains, how long you will stay, how many students are in
your party, and what accommodations you will require.
model answer:
I am arranging a trip to your area. I am writing to seek accommodation in the Black Mountains
for a group of students from Canterbury.
We expect to be in the Black Mountains between July 4 and July 17. There are sixteen people
in our group, seven men and nine women. The seven men will accept dormitory
accommodation, and the women are happy to share rooms. We hope to keep our expenses as
low as possible.
Could you please provide me with information regarding recreational services in the area? The
group will bring their own boots for bush-walking, but we are hoping to hire equipment for
other sports, like skiing. Some of our group will want to hire geological picks and other
equipment, if possible. Could you provide this? We also need to know about access to caves
and other interesting geological sites in the area.
I am looking forward to receiving information about the Student Hostel services and other
facilities.
Yours faithfully
(168 words)
As an international student in Sweden, you have an account with a local bank. The monthly
bank transfer you receive from your parents has been delayed this month due to an error at
your parents’ bank. Write a letter to your bank. In your letter:
You should write at least 150 words. You do not need to write any addresses.
model answer:
I am an international student from Indonesia studying Biology at Umea University, I have had
my account with you for about two years already, since I arrived in Sweden and have always
kept this account in credit. I am writing to you, as I would like to request a temporary loan so
that I can meet my expenses this month.
My parents send me a regular bank transfer of 1700 Euro every month. Until now, I have
always received this monthly bank transfer without any difficulty. Unfortunately, however,
there has been an error at the bank branch in Jakarta and so my parents have not been able to
send me money this month. This will be a problem for me because I have to pay rent to my
landlord of 700 Euro per month which is due next week. I also need money to cover general
living expenses, such as transport to and from college, etc. I estimate that I will be able to keep
my living expenses down to 600 Euro this month in order to save money.
I would therefore like to request a temporary loan of 500 Euro for a maximum period of one
month until my parents’ bank transfer arrives. Your assistance would be greatly appreciated. I
look forward to hearing from you soon.
Yours faithfully
Suhail Salamat
(219 words)
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Write a letter to your friend/family to describe an accident that has happened to you and ask
for help.
You should write at least 150 words.
model answer:
This is just a short letter to let you know that I’m in hospital – but don’t worry, it’s nothing too
serious, just a broken ankle. It happened on Sunday evening when I was dancing. I jumped up
and landed on the side of my foot.
The doctors say it is a complicated break, so I have to stay here for a week for more x-rays. It’s
a real drag, I can tell you. I’ve got lots of books and magazines, but even so, being in hospital is
dead boring!
I’m not allowed to leave my room, so I can’t go for a walk, and I don’t know what to do with
my time. Anyway, it’d be great to hear from you with any news. A funny letter would really
cheer me up. Do you think you could send me some magazines or something?
Lots of love,
Emily
(156 words)