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Claiming by form
If you can't claim online,
complete the following steps
to claim Disability Support
Pension by using a form.

Before you start, check if you can get it. You

can use our DSP pre-claim guide to help you
decide whether to claim DSP. It won’t tell you if
you’ll get DSP.

Steps to claim
Disability Support
Pension

1. Get ready to claim

If you have a terminal illness, print

  the Claim for Disability Support

Pension for a Terminal Illness
form. This applies if your life
expectancy is less than 2 years.
The form includes:

a consent to disclose medical

information
a VeriIcation of terminal
illness form.

If you don’t have a terminal illness

print the Claim for Disability
Support Pension form. The claim
form includes:

a medical evidence checklist

a consent to disclose medical
information.

Can’t access a printer

If you don’t have access to a

printer you can either:

call us on the Disability,

sickness and carers line and
ask us to post the form to
you
go to a service centre and ask
for the form.

We’ll check if you need to

complete other forms to support
your claim.

2. Get your documents

ready to claim

  You’ll need to get supporting

documents ready to help answer
some of the questions in the
claim. This includes the medical
evidence you need for your claim.
Use the checklist in the claim form
to work out what medical evidence
you need.

You may need to conIrm your

identity with us before you start
your claim.

3. Make your claim

If you have a terminal illness,

  complete the Claim for Disability

Support Pension for a Terminal
Illness form.

If you don’t have current medical

evidence your treating health
professional can complete the
VeriIcation of Terminal Illness
section of this form.
If you don’t have a terminal illness,
Ill in and sign the Claim for
Disability Support Pension form.

We may need to talk to your

treating health professional about
your medical evidence. Your claim
form has a page to give your
consent for your treating health
professionals to talk to us. You
don’t have to complete this page. If
you don’t provide your consent, we
may not have enough information
to assess your Disability Support
Pension claim.

You can still give your consent

after you submit your claim. Just
complete the Consent to disclose
medical information form.

4. Submit your claim

Submit the completed forms with

  any supporting documents,

medical evidence and other forms
we’ve asked for. If you don’t, we
may not accept your claim or we
may reject it.

The easiest way is to submit your

documents online. If you can’t
submit online you can either:

go to a service centre
post it to us using the details
on the form.

Call us on the Disability, sickness

and carers line or visit a service
centre if you can’t submit a claim
because of either:

a crisis
any reason outside your
control.

5. Wait for the result of

your claim

  We’ll contact you if either:

we need more details

you need to attend an
assessment.

6. Support while we
assess your claim

  If you claim DSP, you may be

eligible for Inancial support while
we assess your claim. This may be
an income support payment such
as:

JobSeeker Payment
Youth Allowance for job
seekers.

If you want one of these payments

you may need to claim it
separately to DSP. If you claim DSP
using the online claim, you can
claim JobSeeker Payment as part
of your online claim.

If you already get an

income support payment

If you already get an income

support payment, you won’t need
to meet mutual obligation
requirements while we assess
your DSP claim.

You can also choose to keep

meeting your mutual obligation
requirements as it can help your
participation in a Program of
Support.

Read about how Program of

Support helps people with
disability to prepare for, Ind and
keep a job.

7. Claim outcome
We’ll send you a letter to let you

  know your claim outcome.

If your claim is unsuccessful, we’ll

let you know.

If you don’t agree with our decision

call us on the Disability, sickness
and carers line. We’ll explain it and
make sure it’s correct.

If you still don’t agree, you can ask

us to review our decision.

If you’re eligible for DSP, we’ll let

you know:

when you’ll get your Irst

payment
how much you’ll get.

Next:
Supporting documents

We’ll ask you for some documents to

support your claim for Disability
Support Pension.

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Page last updated: 1 February 2023.

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