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NED ACADEMY

Center for Continuing-Engineering Education

Recommending Improvement in Production Management at Super Tech Auto Parts Company

Supervised by: - Prepared by: -


SIR IQBAL HASHMI Sumair Haleem Shaikh

NED UNIVERSITY OF ENGINEERING AND


TECHNOLOGY KARACHI, SINDH, PAKISTAN
ACKNOWLEDGMENT

I would like to acknowledge and give my warmest thanks to my Teacher Mr. Iqbal Hashmi who
made this work possible. His guidance and advice carried me through all the stages of writing
my project. I would also like to thank my project classmates especially Mr. Nabeel for letting my
defense be an enjoyable moment, and for your brilliant comments and suggestions, thanks to
you.

I would also like to give special thanks to my wife and my family as a whole for their continuous
support and understanding when undertaking my research and writing my project. Your prayer
for me was what sustained me this far.

Finally, I would like to thank Allah. For letting me through all the difficulties. I have
experienced your guidance day by day. You are the one who let me finish my degree. I will keep
on trusting you for my future.
Annexure A

NED UNIVERSITY OF ENGINEERING AND TECHNOLOGY


Centre of Multidisciplinary Postgraduate Programmes (CMPP)

Postgraduate Diploma (PGD) Programmes

CONSENT FORM FOR SUPERVISOR


(To be submitted to Focal Person)
To be filled by student

Name of Student: Sumair Haleem Shaikh

PGD in PRODUCTION MANAGEMENT

Batch: FIRST 1ST

Project Title: Recommending Improvement in Production Management of Super Tech Auto


Parts Company

Name of Supervisor: MR. IQBAL HASHIMI

To be filled by supervisor

Qualification(s) ______________________________________________________________

Experience in relevant field: ____________________________________________________

Address: ____________________________________________________________________

Tel. Res: _________________ Office:_____________________ Cell:___________________

I hereby give my consent to supervise above mentioned PGD student with the mentioned title. I
Assure that I shall abide by the rules as outlined in PGD Programme of NED Academy.

Signature: _______________________

Name: __________________________

Date: ___________________________
Annexure B
NED UNIVERSITY OF ENGINEERING AND TECHNOLOGY
Centre of Multidisciplinary Postgraduate Programmes (CMPP)

Postgraduate Diploma (PGD) Programmes

PROPOSAL FOR POSTGRADUATE DIPLOMA (PGD)


PROJECT
(To be submitted to Project Supervisor)
a. Proposed Title
PROPOSING IMPROVEMNET IN PRODUCTION AND COST REDUCTION METHOD BY
IMPLEMENTATION OF QUALITY TOOLS

b. Brief Outline
Defining the current system in and analysis based on the observations, the system will be
recommended, and benefits will be defined accordingly.

c. Objectives
The objective of the project is to improve the current system from manual feeding of data to an
automated system to plan the production, material purchasing and improving overall supply chain in
the process.

d. Scope
The scope of the project is to recommend a better system than present and discussing the importance
of the new system and what impact it will have on overall production and focused on Customer
satisfaction.

e. Methodology
Implementation of Lean methodology. i.e, Just in time methodology, lean manufacturing, etc

f. Expected Outcomes of the proposed project


NED UNIVERSITY OF ENGINEERING AND TECHNOLOGY
Centre of Multidisciplinary Postgraduate Programmes (CMPP)

Postgraduate Diploma (PGD) Programmes

Name of Main Supervisor: Mr. Iqbal Hashmi

Name of CoSupervisor (if any):

Comments of Project Supervisor:

_________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

_______________________________________________________________________________

_______________

Name and Signature Mr. Iqbal Hashmi


Project Supervisor Date:

_____________________
Recommendation and Approval
Focal Person Signature: Date:
Annexure C

NED UNIVERSITY OF ENGINEERING AND TECHNOLOGY


Centre of Multidisciplinary Postgraduate Programmes (CMPP)

Postgraduate Diploma (PGD) Programmes

PROJECT PROGRESS REPORT


1. PGD Title: PRODUCTION MANAGEMENT
2. Student Name: Sumair Haleem Shaikh
3. Enrolment No.: ________________________________________________
4. Batch: FIRST 1ST
5. Project Title: Recommending Improvement in Production Management of Super
Tech Auto Parts Company

6. Report Period: From _________ to __________


7. (a) Name & designation of Project Supervisor: _______________________________________
(b) Name & designation of Co-Supervisor (if any): ____________________________________
8. First Report Second Report
1. PGD Project Progress Student Part
1.1 Fill as applicable.
First Progress Report < 1/3 of Work 1/3 – 2/3 of Work >2/3 of Work

Literature Review Summary Table

Second Progress Report < 1/3 of Work 1/3 – 2/3 of Work >2/3 of Work

Preparation of Data Collection


Tools

Analysis strategy for the data must


be finalized.

Data Collection from the local


industry
NED UNIVERSITY OF ENGINEERING AND TECHNOLOGY
Centre of Multidisciplinary Postgraduate Programmes (CMPP)

Postgraduate Diploma (PGD) Programmes

1.2 Problems / difficulties faced during the reporting period

___________________________
Name and
Signature with Date
Project Supervisor
Annexure D
NED UNIVERSITY OF ENGINEERING AND TECHNOLOGY
Centre of Multidisciplinary Postgraduate Programmes (CMPP)

Postgraduate Diploma (PGD) Programmes

INTERIM PROJECT REPORT

Name of Student: Sumair Haleem Shaikh

PGD in PRODUCTION MANAGEMENT

Batch: FIRST 1ST

Project Title: Recommending Improvement in Production Management of Super Tech Auto


Parts Company

Name of Supervisor: MR. IQBAL HASHMI

__________________

Signature of Supervisor
Annexure E
NED UNIVERSITY OF ENGINEERING AND TECHNOLOGY
Centre of Multidisciplinary Postgraduate Programmes (CMPP)

Postgraduate Diploma (PGD) Programmes

FINAL PROJECT REPORT

A Project Report submitted in Partial fulfillment of the requirements for Postgraduate Diploma in
Production management.

Name of Student: Sumair Haleem Shaikh

Batch: First 1st

Project Title: PGD in Production Management

Name of Supervisor: Mr. Iqbal Hashmi

__________________

Signature of Supervisor
CERTIFICATE

This is to certify that Mr. Sumair Haleem Shaikh of batch First 1 st has successfully completed the

PGD Project in Partial fulfillment of requirements for a PGD in Production Management from

NED Academy, NED University of Engineering and Technology, Karachi, Pakistan.

Project Supervisor

Signature of Supervisor

__________________

Mr. Iqbal Hashmi


DECLARATIONS

I hereby state that this Project titled, Production Management, is my own work and has not been

submitted previously by me for taking any degree/ diploma from anywhere else in the world.

At any time if my statement id found incorrect, NED University of Engineering and technology

has the right to withdraw this PGD.

Student Name: Sumair Haleem Shaikh

Date: 02/13/23
PLAGIARISM UNDERTAKING

I solemnly declare that the research work presented in this PGD titled: Production Management,

is solely my research work except where the acknowledgement of the sources is made.

Student Name: Sumair Haleem Shaikh

Date: 02/13/23
Contents
CONSENT FORM FOR SUPERVISOR.............................................................................................................3
PROPOSAL FOR POSTGRADUATE DIPLOMA (PGD) PROJECT.....................................................................4
PROJECT PROGRESS REPORT......................................................................................................................6
INTERIM PROJECT REPORT.........................................................................................................................8
FINAL PROJECT REPORT..............................................................................................................................9
Introduction.............................................................................................................................................14
Vision .........................................................................................................................................................14

Mission...............................................................................................................................................14

Objective ...........................................................................................................................................14

Core Value .................................................................................................................................................14

Organizational Management ....................................................................................................................19

Decision Making Process...........................................................................................................................20

Motivation Factor .....................................................................................................................................21

Control Method.................................................................................................................................22

Human Resorce Role ..........................................................................................................................23

Compamsation Role ...........................................................................................................................24

Organizational Conflit Management Process......................................................................................25

Company CSR
Activities ......................................................................................................................25

Suuply chain Management .................................................................................................................27

Organizational Structure of SCM.........................................................................................................27

Suppler to End user Process................................................................................................................27

Customer Relationship Management Process.....................................................................................28

Value Chain Process............................................................................................................................28

Plant Layout .......................................................................................................................................30

Company Site Analysis........................................................................................................................31

Process Layout....................................................................................................................................31

Difficulties faced during changing in Process.......................................................................................31

Planning Tools....................................................................................................................................32
Major Issue faced by Production Team...............................................................................................32

Incentive
System.................................................................................................................................33

Inventory System................................................................................................................................34

Supplier Selection & Negotiation .......................................................................................................36

Agile and Lean Manufacturing............................................................................................................38

Waste Management Practices............................................................................................................39

Organization Production Management ..............................................................................................41

Agile Manufacturing System...............................................................................................................41

Quality Management System..............................................................................................................44

Work Force System.............................................................................................................................46

TQM Tools and Techniques.................................................................................................................47

Quality Inspection System..................................................................................................................49

ISO System.........................................................................................................................................50

Organization Focued Environment and social......................................................................................51


Introduction

Super tech auto parts were developed company in 1982, it’s a manufacturing company of spare
parts for motorbike. it is the main supplier of Suzuki, Yamaha, Honda, market, Chinese Brand
Motor, N.J, Super Star cycle, etc.High technology equipped with Standards operation adopted by
Supertech company to manufacturing. various Product has been Developed in Supertech -Rim,
Nipple, Spoke, Mufflers, shock Absorber and handle. The company is located in the new Karachi
industrial area. where a number of companies of different sectors are also developed day by day.

Vision

To be the top producer of automobile parts, as well as a one-stop shop for distributing them, and
to expand into environmentally friendly business sectors in order to achieve sustainable growth.

Mission

Developed toward Eco-excellence by providing stakeholders with added value and adhering to
good corporate governance.

Objective

Since we are returning on the right Track, it is important to us as a committed team that we
provide the greatest care for our customers' bikes and successfully address any problems that
may arise.

Core Values

Super tech auto parts of core values

Value: We offer premium goods at affordable costs.

Our commitment is to deliver our goods on schedule and in good shape.

Safety: We are concerned for your safety. Our commitment is to uphold a high standard.

Keys to success

Customers referrals

Exceeding customer expectations of quality, timeline, and price


Our team

"I pledge to assist our distributors in selling our items profitably by imparting the knowledge I've
gained about marketing tactics over the years. A successful business is built on solid, reliable
collaboration.

We are committed to developing new product ranges with standard quality.

In 1982, the first nipple plant was developed with 10 nipple machines, which produce nipples
and supply them to markets. day by day the number of machines of nipple increased and
business profits increased day by day.

After nipple super tech owner will develop a plan to enable the header and spoke departments
where he supplies spoke in huge quality. At that time the CEO Late Aslam she has discussed
improving production and give concentration on product quality to come into the market. they
run their business on the nipple and poke for 10 to 12 years. the company planned to install the
rim manufacturing plant as well. Where they purchased rolling forming machines from Malaysia
and install the first line of Rim Manufacturing where 2 pieces of the product in each minute. due
to the high quality of the product. the rim product demand was increasing day by day. At that
time super tech auto parts company is 1st reliable companies in the market where Honda, Suzuki,
and other market customers demand rim day by day. then after 3 forming machines is installed in
this way. the expansion of plants is increasing day by day. In 2009 super tech auto parts
developed a plant for plating as well where the quality of products will produce and simply the
muffler department is introduced where a number of machines are installed day by day. the first
customer of the muffler is Suzuki company which demands a huge number of mufflers on a daily
basis.

As we discuss from the finance point of view, the average cost of profit plant is nearly.

The revenue for SUPER TECH Auto Parts for the three months ending June 30, 2022, was
$2.665M, an increase of 0.6% over the previous year. The revenue for Advance Auto Parts for
the twelve months ending June 30, 2022, was $11.058M, an increase of 1.57% over the previous
year.
The yearly revenue of Advance Auto Parts in 2021 was $10.998M, an 8.82% rise from the
previous year.

The yearly revenue for Advance Auto Parts in 2020 was $10.106M, up 4.09% from the previous
year.

Annual revenue for Advance Auto Parts in 2019 was $9.709M, up 1.34% from the previous year.

We can rely on one another and exchange knowledge because of our culture of mutual trust. The
way that employees react to issues that the firm experience in the marketplace is determined by
the organizational culture of super tech parts pat. Super tech, a leader in the automotive sector
globally, makes the most of the innovative potential of its human resources through its corporate
culture. The organization gains support for problem-solving from its organizational culture as
well. The various elements or traits that make up Super tech organizational culture show that it
takes caution when promoting organizational learning. Super tech corporate culture serves as a
reminder of the value of creating a suitable culture to enable international economic success.
Super tech corporate culture successfully supports the business's efforts to innovate and develop
continuously. Understanding this corporate culture can help you to recognize the values and
beliefs that support the company's competitive advantage over rivals. the main features of our
Supertech culture are arranged according to significant.

1 teamwork

2. continuous improvement

3. quality

4. R & D

Super tech corporate culture has qualities that allow the business to expand. Continuous learning
and improvement form the foundation of innovation. Working together in work teams helps to
increase quality and solve problems. The secretive aspect of super tech corporate culture,
however, could have negative effects because it limits organizational flexibility in quick
problem-solving.

As examples of how aesthetics and atmosphere can affect organizational culture, consider our
dress code, office design, benefits program, and social calendar of a company. Although not all
of these characteristics are visible, they aid employees in understanding how a company handles
its staff and what to expect from working there. The value of respect for its employees is
emphasized by the Super tech leadership style. Its leaders appreciate their staff by defending
their jobs, keeping them on their toes, and encouraging them to grow.

Pakistani youth are passionate about motorcycles, but older people are also enamored with
motorbikes. The sale of motorcycle parts will increase as a result of the increase in motorbike
sales. The strategy of a super-tech auto parts company to do business is to use high-quality
product images in the market. to give urgent repose to customers and enter with new innovative
ideas stargates in market. properly maintain the inventory of items with the quality of the product
and give all clear fitment data to customers. maintain all quality standards during production and
find gaps in the market on daily basis. the other stationery for business like to enter in e
Commerce like in social media and develop new design products which give good look in
market, cost analysis strategies.

A little bit of discussion about Products

Rim

The rim is the outer edge of the wheel holding the tire. it's an outer circular design of the wheel
in which the tire is tired is adjusted inside edge. It is one of standard steel rectangular roll sheet
metal. The sheet is bent to the cylinder sleeves, no free edges are to be wedded. the process of
welding occurs called the butt joint after a number of holes to make through punching Machines.
after completion process product is polished in different stages and then goes for the plating
process

Nipple

The nipple is a small nut that is used to secure the end of the speaking to the rim of the wheel.
Each nipple contains internal threads with a special head that is fitted inside the rim, the order,
they can be tight through by a tool.

The nipple's basic mechanism is to extract stress tension on the spoke. The thread inside the
nipple must be matching the screw thread of the spoke.

Spoke
It is one of connecting rods radiating from the center of a wheel connecting the hub with a rod
with a round traction surface. Some type of wheel is removable spokes that have been replaced if
any break/damage. High-Quality spokes have stainless steel while cheaper bicycle use
galvanized material or chore plated spokes. it supports a 500-pound force bear of tension.

Muffler

The exhaust system of the majority of internal combustion engines is equipped with mufflers.
The muffler is designed as an acoustic device to acoustically quiet down the loudness of the
sound pressure produced by the engine.

Competitors in Markets

Crown

Real horsepower

Shadab industries pvt ltd

Sadiq and company

Millennium engineering

Future auto parts industry

Kamran engineering
Organizational Management

The structure of the organization is shown below where show many of the employees which
directly report to the CEO. they all are working the same. it’s a waste of time and tasks do not
perform well. For example, the head of maintenance and quality, G.M Engineering and
maintenance-II used the same team for all maintenance projects and development work. There
should be one team leader which executes all activities on a poetry basis. this is one clue where
the efficacy of work decrease. no one job was completed in a timely and perfectly.

When we did changing occur in the organization. All projects, maintenance, and development
activities are running smoothly. every member knows what the maintenance team is working
currently job. we easily prioritize all jobs according to instructions of higher management and we
all are on one page.

In this way, everyone should know when any one task is complete. when the second task will
task. how many members are required to complete the task whether we hire more manpower or
not? in this way productivity increases. the operation works smoothly. plant efficiency increase.
Decision Making Process

The decision-making process in our organization is following which shown below.


1. Identify the problem
2. Define the nature of the problems
3. Problem is temporary or Permanent
4. Planning and decision on alternatives
5. Decision about limitation
6. Develop methods or techniques to resolve problems in effective manners with the
lowest cost
7. Select methods and work on methods effectively
8. Selected best alternative methods
9. Implementation of decision
10. Execution and control of the methods and system

A number of new tasks were received from our clients like Suzuki to develop the new product. in
this way, we simply first discuss the product. how much time and material is required to develop
the product? what is the future of this product? product life. read its properties. develop different
techniques or methods to complete the job in a very short time and at a very less cost, in this way
we develop the design, then make samples and apply different techniques and finally make the
decision to develop this product on daily basis. during a discussion on a different point. I give
input that why can't we don’t ask prom previous companies which they perform these activities
already, try to get data and then we make an analysis and finally we go to final approval.
If we collect data from other sources in this way, we find many other alternative methods to
complete the job in an effective way. we can also include our vendors for suggestions that are
close to us.
Either we make more improvements in our decision-making process like, again and again,
working on the previous decision . and applying different techniques to make improvements. and
try to work on more options to get results.
Motivation Factor

In super tech auto parts groups, many have points for motivation, and some have had
those effects our management motivation level
The corporate culture of Super tech encourages front-line employees to suggest and
participate in local initiatives. With the workers, management has built a relationship
based on mutual respect and trust. Because simplifying work won't make their jobs
obsolete, managers and employees may make improvement a part of their responsibilities
without worry. Employees offer comments because they feel a feeling of community and
pride in enhancing working circumstances. Super tech fosters togetherness by organizing
numerous team-building exercises. The team that came up with the improvement is
typically honored by the company, not the individual. Toyota does not use suggestion
boxes to divide top management from the field, in contrast to the majority of businesses I
have observed. Senior managers appreciate individuals outside the executive by going to
the front lines and listening.

Most management employees are not performing their jobs due to low motivation factors.
our Human resources department is not performing well. they didn't perform or develop
any activity which is more motivational activity. every person has three or more targets at
the same time. so, they can’t perform well. Even no more facilities to manage and no
salary on time.
Currently, we separate tasks and give responsible individuals separate. on
complementation of task, we give motivation as the foam of to give a reward in the form
of cash and also give same rewards to a team like supervisors, labor, etc to achieve
targets

Practical example: in the rim manufacturing department, the 1st-time production target
from higher management is 170000 pieces in a month. But the last history said max
production is 120000. first middle management plans with the maintenance team and
then discussed it with the production team. The operation and maintenance team makes
efforts to complete tasks within the timeline.
The company gives rewards to everyone in form of cash to whole departments. They
support also medical prospectus and loan schemes. 50 % discount on parts purchased
from the company and so on.

Control Methods

The manager used various control methods in our organization to achieve the target.
some are mentioned below.
Established standards.
Measures performance
Compare performance to standards.
Take corrective action where needed.
Workflow and organizational structure

Super tech keeps a tight eye on its operations and assesses its performance in relation to
organizational goals. All organizational levels of the corporation are guided by well-
defined objectives. Regular auditing is typically done to make sure the organization is
headed in the right direction. Any violation of the established standards is corrected using
the proper corrective actions. This is evident in the way Super tech tackled a problem
with the Rim. After a client reported the issue with the Quickly Rusted, Super tech
immediately pulled its Rim off the market and started an investigation to determine the
cause. The issue was quickly discovered and fixed, preserving the company's image.
The organization's management, which oversees its operations, provides a platform from
which they may assess and decide what has to be changed to make its procedures
effective and simple in order to achieve the larger aim. Management must ensure that
everything complies with the organization's policies and procedures. The organization's
blueprint is essential since it takes everything into account and specifies what has to be
done. The management will be able to oversee all actions carried out within the
organization by using it as a point of reference.
HR Role Proactive

Super tech is well regarded in the business world for its adaptable, proactive, and
employee-friendly human resource policies and procedures. The company's management
is fully committed to corporate social responsibility and acknowledges the value of
human resources.
Although the organization excels at identifying human brilliance, the human resource
policy is not without flaws. Along with employee empowerment and a flexible work
environment, Super tech has had to deal with a number of HR-related problems,
including retaining staff and meeting tight operational deadlines.
In Super tech, managing human resources is an organizational task that involves staffing
and running a unit. These employees handle issues involving certain individuals within
the company. They design programs to find, cultivate, and keep the finest personnel.
They also build up a system for employee benefits, payroll management, and everyday
operations. For manufacturing companies, this HR department can play a more
interactive role in hiring the right talent, caring for the workplace needs, hearing the voice
of employees, promoting teamwork, and mediating conflicts that would maximize
efficiency, productivity, and competitiveness. This is due to the relatively complex
organizations and the processes connecting to levels of employees in manufacturing
companies. The super tech goal is to maximize the effectiveness of every individual,
including team members working on the floor. Everybody is the client, and the
corporation is attempting to run a successful enterprise, which requires everyone to
perform at their highest potential.
The responsibility of the Super tech human resources division goes much beyond simply
managing the flow of assets that is people. Strategically, Super tech sees the development
of team members as the primary competitive advantage of the company. HR managers
must be experts in operations since HR plays a crucial role in creating the workforce that
works in operations. One may assume that the fundamental motivation for lean methods
is a reduction in headcount because lean management is a methodology for minimizing
waste, and a significant amount of waste is the cost of labor. Super tech has a really
distinctive sight. People who have received adequate training in problem-solving
techniques will first address the issue of obtaining production organization before taking
the time to identify the challenge's primary cause and developing and implementing
counterproductive actions.
Compensation Management Process

With regard to employee compensation and benefits, Super tech has never had a problem.
They treat their employees like their greatest asset by paying them well and giving them
autonomy as part of their company's concept. How do they recruit the best talent? Even
Super tech top executives do not earn seven-figure salaries. Although wages are set with
consideration for fair market value, Super tech performance is driven by its "me" versus
"we" mentality.
Super tech has traditionally adhered to diverse standards of pay and benefits. Due to the
current situation of the economy, Super tech has been compelled to implement cost-
cutting measures to bring hourly rates more in line with local manufacturing wages. They
have always promoted equitable compensation for all jobs while adhering to the principle
that paying your staff well will improve performance and increase productivity. Super
tech was initially able to attract the best talent because of high compensation. Each
department was given daily, monthly, and yearly targets, along with a bonus scheme if
they were met.
Each member received a bonus regardless of whether a profit was produced, rather than
according to individual achievement, strengthening the team dynamic. The regular praise
from coworkers and superiors. The construction of a Play Area, cafeteria, and nursery for
employees was one of the centerpieces of the Camry facility. Additionally, the higher
management lacks any privileges like reserved parking spaces or other advantages that
would increase their sense of equality with other employees.
While owning part of the company is not an option for most super tech employees, profit
sharing is with the gains consistently being passed on to workers throughout the years.
The super tech profile, which describes company policies, pay, benefits, health care
options, retirement and pension plans, and the company mission, to new employees on
their first day of work. The super tech philosophy of Kaizen, continuous improvement,
and employee respect are also featured.
The low pay offered to employees compared to other automakers is one of the issues with
remuneration. super tech starts off by paying hefty salaries in an effort to get the greatest
staff, but that's where it stops. Rarely do T super tech top executives make more than a
salary in the seven figures. Despite the extensive training and development programs,
Toyota offers its staff, some workers may still be lured away by the prospect of a higher
salary. super tech promotes a "green" culture among its staff members by raising their
social awareness of the need to create a low-carbon society. At super tech, there is no
waste of any type, even if that occasionally means eradicating it.
Because of the present recession, super tech has begun to consider firing employees,
which is "unthinkable" for them. As stated in other articles, super tech's most significant
asset is its people, so this has never been a problem. By lowering man hours, shifting
personnel to various tasks, and reevaluating their benefits packages, they have so far been
able to prevent it. They prefer customizing individual benefit plans over providing the
extensive group plans they currently do.

Organizational conflict management process:

Avoiding: The project manager may transfer duties, suspend projects, or set new
deadlines to prevent conflict.
Being accommodating means that the manager resolves minor disputes so that workers
feel free to express their opinions.
Managers compete by showcasing their strengths and might.
Collaboration and compromising.

Company CSR Activities:


Companies provide time and money to worthwhile causes that benefit their employees,
the community, and their business. They also use operational initiatives from a variety of
categories to increase business performance and efficiency.
Environmental: Lower carbon footprint or Energy efficiency or Lower emissions and
wastewater consumption.
Social: Work with neighborhood partners and suppliers who are ethical
Back community-based programs
Workplace:
o Enhance inclusion, equity, and diversity.
o Safety and health at work
o Get rid of discrimination and harassment in the workplace
Supply chain Management

Organizational Structure of Supply chain

From Supplier to End User

1- Supply chain department received the production plan from the production team.
2- Procurement department analysis demand and start working on purchasing material on
approval of High Management
3- After getting quotations, then get approval from CEO,
4- After getting approval P.O is generated
5- After receiving the material, the purchasing department will deliver raw material to the
production department with the acknowledgement of high management.
6- Procurement department tracking his material from vendor to destination.
7- Procurement department team also visit the vendor factory/ warehouse with the technical
team.
8- After receiving the material and heading over the material to the production department,
then the responsibility of the purchasing department is to get acknowledgement of the
quality of the raw material, after getting acknowledgement, he issues the material to the
production Department and documents it.
9- Above all activities performed by the Procurement department either locally purchasing
and internationally
10- After the final product is ready the supply chain shifted the product to the warehouse
11- According to work order/demand,  the distribution department arranged transport to
transfer the product to the end user with the coordination of the Marketing Department

Customer Relation Management System

There is no better customer relationship management in our organization, the marketing


department and quality department which are already having highly loaded task managing
customer complaints, during this gap we plan to develop a team that only focus on customer
complaints, queries, and so on. In the customer team, Three Department Members will Involve
technical, Quality, and Marketing Department which work only in the Customer relationship
Department and Focus all Customer complaints, Check delivery dates, and also ensure, get
feedback from Customers, and develop a strong relationship with Customers and discussed
different ideas to develop new Products as well.

Value Chain of Supply chain

The different departments play a vital role in the value chain of our organization.

The procurement department purchase material and send it to the logistics team.

The logistics team will store material, manage its inventory and head over to the production
department.
The production department convert raw material to the end product.

After the Logistics department received finished goods from production and store in a
warehouse, Distribution Department will arrange transport and send finished goods to the end
user /customer.

The IT department is also played a great role in our operation, SAP is used in the supply chain
department. it’s the development of different techniques to get objectives in a short time. All data
is to be saved properly. All cameras are connected.

Existing Training System


There is no training system in our organization, all activities are performed according to decision
bases which were held Through senior management.
Now the company arrange a Trainer experience in the operation and maintenance field of the
Auto Sector which will start training in a different department.

Sustainability
In the sustainability area, our supply chain department maintains everything like in consumer
items list of the maintenance department, production items list, raw materials, and all materials
that need supporting departments like admin, security so on. The supply chain department target
to deliver every product on time with quality standards.

Competitive Advantage Supply chain


The competitive advantage of the supply chain in our organization is, it develops a system where
all vendors are connected in one portal, but the information of vendors is not shearing each other.
for any quarry of company, every vendor will send solutions separately at any time.
One portal for the marketing/sales department where the marketing department sends demand of
the product from each customer, if a customer demand more which is not included in the
production Plan, then after approval of higher management the supply chain department itself
creates the demand of raw material and purchase it.
Production Management:

Plant Layout of Production Activity

Current layout of plant is not good. Why? Due to timing and travel expenses, STPL 1 and STPL
2 plant distance is 8 km away. So, expenses of transport, fuel, driver, maintenance of vehicle,
timing etc. Sometimes due to MIS scheduling of production - cost will increase in case of
overtime of driver and so on. Now manufacturing plant is transfer to STPL-3. The distance of
STPL-2, and STPL-3 is 100 m.
Company Location

The super tech auto parts industry is located in new Karachi industrial area where numbers of
industries are located, it’s a new development area where more other industries are constructed.
If we talk about auto parts industries, number of industries in developed like superstar plating
plants, and so on with the message of time, around industrial area the local peoples get job easily.
Our customer easily approaches to our sites, many times they easily visit and fulfil his task. All
utilities and transportation facilities are available. No load shedding in industrial area.

Process Lay Out

The Current production system is good, for more improvements we have added some checks like
quality, inspection of process in different stages, quality gates transfer from one step to another
step, compare with standards and shear data with high management on daily basis.

For further improvement - Operation team visit Vendor and inspect production process of raw
material, last not The Least give training to all production team to enhance Productivity. Check
of quality increase during Dispatch, all parameters check with standards ways.

Difficulties Faced During Changing of Operation

During Changing in Process, we face some difficulties like to invest time and money to Training
all Staff concern to operation, to Monitor each step and Manpower do not Take interested to
Work on it
We developed documents; like SOPS and arrange meeting with all supervisor and senior staff.
After get approval of Process Implementation from Higher Management, I head over task to
every responsible person and instructed that please shear all filled sheets and data with me on
daily Basis.

Planning Tooling Used in Production

 Number of Planning tools used during Production Department, like order sales record from
one years , Works Order , Manpower Resources , Timing , Job Costing.
 Sales Order - in sales Order we work on sales data of last three years, and current market
scenario what market said, during sales order we find complete all order of sales and
Marketing Department
 Work Order- from previous and current record of work order we find gap how much sales
and marketing order now. According to work order we plan our production for smoothly
operation, with no hindrance comes.
 Manpower and Machines Resources - from Work order and sales order we calculate and
make plan how we complete task effectively, with no breakdown maintenance and no
shortage of material and deliver material on time. We should line up with Vendor to Deliver
raw Material on Time.
 Operation Cost: Before Production , our production team to meet with all department to find
operation cost then we decided either we proceed action for production or not.
 Some New Tools Add like Estimating Production for next six months in this way we can
save our budget , Inventory and Stock- during inventory we can catch easily any new
customer and provide product if demand is raised from customer side , Quality Data- to
maintain data of Quality , at finally we check quality Report , Deliver and rejected Reports
etc.

Major Issued Faced by Production Department


Raw Material: Mostly Production Department faces issues of Raw Material due to Budget and
rates of Material up and down -

Solution: Invest money to Raw Material give order for a year, and recovery of amount should be
increase
Quality: Many Complain received from customer about Quality, due to which transportation
expenses and company profile decrease.
Ans : Check point in each station as mention in production/operation process to ensure quality
till deliver, work on Quality to improve performance.

Manpower: Experience Manpower left Company due to demand fluctuation up and down,
production department off- company can’t pay salaries on time, so skill manpower moves to
another company.
Solution: to work on one shaft, and sustainability experience person and work with hr to give
some salary in advance after we cut same amount from his overtime.

Incentive System

There is no incentive mechanism in place in the company. This has an impact on operations by
lowering employee morale in the industry; therefore, a performance-based incentive scheme is
needed.
1) Involve the appropriate person: Before beginning to develop an incentive programme, I
meet the people who will assist me in strategizing and implementing the programme; frequently,
this involves members of the management team, the finance department, and the HR department.
Together, we can decide why the company wants to adopt the programme, how much money the
organization can set aside for incentives, and other pertinent issues.
2) Establish programme goals: Together, the team and I established the conditions under which
employees must meet in order to be eligible for incentives. We make an effort to formulate
straightforward, precise, and measurable goals throughout time, such as revenue growth or better
attendance. After examining the possibilities, pick objectives that the employee can work toward.
3) Define the incentive target group: We choose to target the award at the appropriate
programme members.
4) Boost participant engagement: By asking participants about their top motivators, we were
able to enhance employee engagement and perhaps even their level of interest and participation
in the programme.
5) Select a programme structure and spending plan : We choose a closed-ended programme
design. Because they have a set budget and a certain number of winners, this programme is more
certain.
6) Choose the prizes: If the program's rewards appeal to the employees, they are more likely to
engage.
7) Choose a method for keeping tabs on participation : A member of the programme team will
maintain tabs on the advancement of each employee, type it into a computer, and provide weekly
progress updates to let them know how they are faring generally.
8) Put techniques into practise to promptly satisfy rewards: Depending on the kinds of
incentives being offered, employ various strategies to fulfil prize commitments.
9) Determine whether the incentive programme was successful by assessing its effectiveness
after it had finished. Based on the facts, you may conclude that the programme was successful
since it encouraged people to join and strive toward set targets.
10) Honor employees' achievements. This helps to inspire staff and show them how much you
value their contributions.

Inventory System

Finance Department daily check delivery, production, return material , they don’t give money to
procurement department en-till once inventory can’t come in minimum level, they mostly go in
different department for audit Purpose to check inventories in different areas

SAP-SYSTEM
The procurement process begins with gathering needs and ends with purchasing goods from
vendors. The products must be appropriately stored on the business's property after being
purchased from a vendor so they can be used as required. Inventory management is organizing
and putting items that have been delivered from suppliers in the right places on a business's
property.
The management of stock, either on a value or a quantity basis, is the subject of inventory
management.
Planning, entering, and maintaining records of all commodities movements are all included.
Goods movement generates a document known as a material document that changes all of the
stock quantity and value in the inventory.
A material document's document number and year are used to identify it.

Steps Taken to Improvement in inventory Management system.


1. Store Parts Through fully
2. Puts Parts BACK where they come from
3. Daily check inventory and shear report on production group

Do they have any classification system of handling procurement of various input materials?
The supply chain department is handle all procurement system, its start work on demand of
customer
The procedure of Procurement department in my organization is described step by step.
1- Generate M.R from customer side.
2- Procurement department will gate quotes from three vendor.
3- Three Vendor quotes shares with Senior Management
4- After approval of Senior Management (G.M), move toward CEO for approval.
5- After approval CEO, procurement purchase item
6- Purchasing item timeline 4 days
7- After purchasing - head over to customer, where customer first check material then it receives
from store.
8- After 10 days, revived invoice of hard copy, and start process for Payment to vendor.
Supplier Selection and Negotiation
Supplier selection process in our organization is shown below step by step.
1-Supplier capacity,
2-Supplier history
3-Identify suitable supplier.
4-Supplier Strategies
5-Modes of payment
6-Manufacturing and types of products
7-Negotiate
8-Award - contract/ assignment

Negotiation Strategies
1- Giving more attention to Supplier
2- Well Communication
3- Show we are interested in you.
4- Show loyalty.
5- Payment will be on time.
6- Free services

Agile and Lean Manufacturing:

Wastes in organization.
Machine lubricants and coolants, aqueous and solvent cleaning systems, paint, scrap metals, and
plastics are some of the significant environmental wastes produced by the Auto parts
manufacturing sector.

Hazardous cleaning agents are widely used and probably call for unique waste management
measures. Paper, ink cartridges, pallets, and packing materials used in offices and warehouses
can all be avoided, repurposed, or recycled.

Make a waste reduction program for the organization to reduce the identified waste to 50% in the
next two years.
Lean manufacturing, or just "lean," has become the aggregate name for the different instruments,
procedures, processes, and techniques created as a component of the Super tech System. Why
flex? Due to the super tech System’s emphasis on reducing waste and concentrating on
delivering value that customers are prepared to pay for. As a result, the procedure is lean and has
little fat (waste).

What are these instruments, techniques, procedures, and methods? They consist of:

5S stands for becoming organized and cleaning up to make problems evident.


Kaizen: Continuous improvement achieved by acting on advice.
Kanban: A just-in-time inventory and production system is created when demand drives products
through the manufacturing process.
Poka-Yoke - Error checking.
Total Productive Maintenance, or TPM, refers to proactive and preventative maintenance
methods used to maximize the productive operation of machinery and equipment.
Improve communication by using visual labels, signs, tags, and other indications, according to
the Visual Factory.

Waste management Practices


Planning and making some adjustments to the way your organization runs may be necessary to
implement waste management improvements.
To identify potential risks to quality, productivity, work conditions, or security and ensure that
they are acceptable, proposed changes may need to be discussed with managers, workplace
safety representatives, unions, insurers, investors, suppliers, and customers. For example,
protecting products from damage during shipment and delivery if surplus packaging is removed
and ensuring that customers will accept products without packaging.
Give Training to employees to successfully implement changes to quality management practices,
utilization of on-site wastewater and other recycling systems, or sorting of waste streams, as well
as to assist the introduction of new machinery or processes.
Monitoring trash generation and disposal is crucial for stock control, environmental compliance,
and to quantify (and reward!) improvements. Examples include reviewing bills from collection
contractors or comparing output to raw material purchases.
How the demand fluctuation in the market is being managed
Intelligent supply chain management is more crucial than ever as manufacturers deal with
escalating demand swings in Bike Production. Businesses in the auto parts industry now have
more trouble anticipating and reacting to changes in client demand. Super tech Auto parts
company have “new normal" is increasingly characterized by volatility, both in terms of general
demand and a growing need for customization on the part of consumers, for both original
equipment manufacturers (OEMs) and the numerous businesses that make up their supply
chains. Super tech industry-specific forces at work even while shifts in the overall demand for
new bikes are caused, at least in part, by wider economic volatility. The public's thirst for auto
sector customization has only grown as a result of new marketing channels like direct online
sales. Because of this change in the environment, Super tech now find it considerably more
difficult to forecast demand levels with a high degree of confidence. It is no longer possible to
simply rely on an excess of supply capacity to satisfy upswings in demand because the nationally
recession at the end of the last decade caused a sharp drop in production capacity in the auto bike
industry. Therefore, super tech that are unable to adapt to changes in demand risk issues ranging
from supply disruptions to a loss of earnings as a result of their failure to provide what the
market expects of them. How can super tech company then ensure that they and their supply
chains are in the best possible position to satisfy shifting client demands?
The most crucial logistical action a have been taken in super tech that can take is to make sure its
stocks are managed as effectively as possible. In order to prevent carrying excess stock, this
could involve anything from making sure the company has complete visibility into stock levels
and locations to matching storage capacity to real needs.
The interaction between production and their supply chains is another key aspect of meeting
shifting customer demand. Leading super tech company are putting more and more emphasis on
lowering supply-chain risk, for example by boosting visibility and making sure that suppliers
have the resources and organization to respond quickly to demand changes.
Super tech auto parts are shifting away from just contractual partnerships with suppliers and
toward a model that incorporates much greater operational and financial cooperation. In this
approach, suppliers' financial stability and capacity to adapt swiftly to changes in demand may
be trusted by manufacturers.
Close operational and financial relationships may also have the unintended consequence of
enabling suppliers to learn about and gain from the best-practice strategies used by their bigger
clients.
Is the manufacturing reactive or responsive to the market demand? Are they following a pull
system or push system of product flow?
A corporation produces products in response to a demand projection. This method, commonly
referred to as "make-to-stock manufacturing," is frequently utilized to produce commodities for
which there is little chance of unanticipated demand changes. As a result, a push system begins
production to get ready for anticipated future demand that has been forecast using previous data.
In this supply chain structure, once the demand prediction starts manufacturing, finished goods
are given to distributors or retailers who will sell the products and wait for customers to make the
purchase.

Organization Production Management


The production is to be managed by Improve the visibility of automotive parts, the management
of inventories, and the supply chain routing. Supply chain managers have a few options to try to
manage this difficult area:
Create a standard automotive order and supply chain platform that integrates all manufacturers
and suppliers of parts. This improves visibility for a central view of the parts and makes it
possible to detect delays or other problems early on.
IoT and related technologies can be used to always track the whereabouts of vehicle parts. These
gadgets can display the whereabouts of components and items as well as their expected arrival
times.
Streamline the exchange of parts among bike suppliers, producers, and other stakeholders.
Everyone involved in the auto parts supply chain can then be ready to receive and process parts
as soon as they arrive.
Understand the expected future demand for bike parts and bikes based on customer needs,
external hazards, and other factors by using predictive and prescriptive analytics and AI
modelling.

Agile Manufacturing System


Super tech most effective production techniques characteristics. They have a good foundation or
procedural base, which can be trusted to result in a high-quality product. They are also intended
to "learn" or get better over time by keeping track of the activities they take, incorporating the
ones that lead to better results, and discarding the ones that likely to lead to worse ones. The
following are some of the most cutting-edge of these tactics:
Six Sigma
Six Sigma is a method that has been used to improve all kinds of corporate processes. It has clear
guidelines and specified metrics. The target is to have no more than 3.4 deviations or defects per
million processes in production. The foundation of Six Sigma is the normal distribution curve's
standard deviation, which measures how far a population deviates from its mean. This notion
may be recognizable to you from statistics or probability. In essence, at six levels of separation,
we are at the positive or negative tail end of the bell-shaped curve. This strategy's advantages
include its rigorous training and certification process, use of quantifiable measures to increase
process reliability, and standardized concepts.
Lean Manufacturing
The goal of lean manufacturing is to cut waste. Waste should either be reduced in scope or
eliminated whenever it negatively affects profitability in the manufacturing process. Lean Six
Sigma is frequently created by combining this with Six Sigma, and Motorola gave it that
moniker in 1986.

Industry 4.0
The current trend to fully automate industries and digitize equipment communication is known
as "industry 4.0." It combines a variety of technologies to build a "smart factory," such as cloud
computing and cognitive learning. Although it is still in its early phases, this strategy promises to
transform the production of goods.
Agile manufacturing
Agile manufacturing is the practice of responding fast to changes in a product under
development or to the requirements of a product that is currently being manufactured. Here,
efficiency and quality are the main points of emphasis. The process can be adjusted in
accordance with its level of agility without the need for any major modifications or expenditures,
such as the purchase of new equipment.
Quality Management Process

Super tech TPS is the main reason for its excellence, and the system's foundations may be found
in the five Toyoda philosophies.

The Super tech approach to quality management has four key components. First, the business
employs quality assurance and control techniques that are based on in-depth study and testing.
This indicates that study and practical experience have demonstrated the efficacy of every
instrument used by Super tech, including FMEA and FTA. Second, by creating quality circles,
providing training, and conducting internal audits, the corporation actively involves its staff in
the quality control process. Thirdly, super tech adoption of TQM tools is consistent with its
customer-focused business strategy. there are certain committees with the responsibility of
continuously enhancing customer centricity, such as the Customer Delight (CD) Quality
Committee.

Waste is defined as "any human activity that absorbs resource but provides no value," and thus
forms the basis of the TPS. TMC strives to offer the greatest quality at the lowest cost and
shortest lead time in order to eliminate all sorts of waste.). JIT and autonomy are the two
foundational elements of the TPS. The main Objective of JIT to reduce the inventory cost and
material will reach quickly in Time on Production Department. Even though it appears like a
straightforward concept, implementing it into the production process was challenging because it
required the complete elimination of all inventories.

In the two interconnected sides of Super tech, referred to as the soft side (e.g., human resource
management, dealer management, corporate culture, etc.) and the hard side (e.g., technology,
equipment, machines), respectively, the TPS framework includes technology (equipment,
machinery) and meta-technology (know-how, techniques, methods), research and development,
logistics management, etc.).

TQM was implemented at Super tech as a result of TPS, which is based on the consistency of
Super tech philosophy, which highlights the special emphasis given to quality. Both the visible
and invisible components of TPS contain quality. The invisible component is management, while
the visible part includes procedures (such as quality circles), tools (such as statistical quality
control), and concepts (such as the "zero defects" principle). and the unseen part pertains to kata
(routines) and management concepts. These two components work together as a whole to form
the TPS, a complex system that consists of numerous interconnected elements (such as continual
improvement and lifelong learning). In turn, TPS has guided super tech toward BE achievement.
Since quality is a constant corporate concern, TPS is "the most apparent product of Super tech
search for perfection."

some basic practices in quality Management

 Customer Focus
Super tech demonstrates its commitment for its customers by putting the adage "customer first"
into effect through the feedback it receives from them. In order to carefully hear the "voice of the
customer" and meet his expectations. Additionally, in order to "catch" the clients and create
lasting relationships with them. Super tech recognizes the need to better understand, serve,
educate, and empathize with people by incorporating their feedback into the creation of new
autos.
 Strong Leadership
Achieving BE by Super Tech is also a natural outcome of the major contribution made at the
time by its leaders, particularly with regard to TQM. Market entails superior quality. best in class
in terms of quality. He therefore claimed that by consistently enhancing quality, the company's
sales will increase.
Super Tech CEO and managers have been and continue to be visionary leaders who have
established and achieved challenging hoshin (goals), upheld a sense of purpose without losing
sight of the past, served as role models and mentors for the workforce, and helped to shape
corporate culture
They have also practiced nemawashi (a method based on consensus for addressing issues and
coming up with potential solutions with all parties involved), gained the respect of their
subordinates, and believed in the power of humility. Super tech essentially evaluates the efficacy
of its executives based on their accomplishments in the four areas of safety, quality, productivity,
and costs.
 Kaizen

As one of the elements of TPS, kaizen assumes that everyone at his workplace—managers and
employees—must be involved in creating ongoing, minor improvements. The complete
eradication of muda, the cornerstone of TPS, is the aim of all kaizen techniques, including those
based on the PDCA cycle, the standardize-do-check-act (SDCA) cycle, and the quality, cost, and
delivery (QCD) cycle. There are two steps that must be finished for this goal to be achieved. the
following categories of muda are identified in the first stage: waste due to overproduction, waste
due to waiting time, waste due to transportation, waste due to processing itself, waste due to
stock (inventory), waste due to movement, and waste due to producing subpar goods. The
complete eradication of all identified forms of muda comes after this stage.

To do this, the staff members use a certain method known as the "five whys" to gradually
identify and eliminate a problem's root cause. A new "why?" question is posed after each
response to the initial "why?" (Example: What causes the oil slick next to the machine? since oil
is being lost.

Why is oil being lost? because the oil pump malfunctioned. Why does it malfunction, etc.).

Additionally, Super Tech employs a system in which a labelled card is returned to the previous
work location or activity to identify which parts are needed for Kanban hoshiki (the
following/subsequent work location or activity), preventing inventory waste Therefore, Super
tech bases its continuous improvement on process and results, systematic thinking, and non-
blaming.

Work Force Focus

Super Tech DNA is a combination of its Super Tech and human system. Without valuable
people, Super Tech cannot be applied successfully, hence, in accordance with Toyoda precepts,
Super Tech should be a true family for each employee. Employees are "a company's treasure,"
according to Kiichiro often by following the tenet that "creating things is about making people,"
or mono zukuri wa hito zukuri, Super tech personnel were carefully chosen, taught, and
rewarded to become the greatest at what they do.
To advance professionally, individuals must exhibit nintai (patience) and shimbo (perseverance)
at their place of employment. The quality circles, which are made up of small teams of workers
who meet voluntarily for a variety of activities targeted at enhancing corporate culture, quality
control, and employee education, serve as an excellent example. They give staff members the
chance to use their kakushin (radical innovation), creativity, and uniqueness to advance Toyota's
corporate development as well as to collaborate on the creation of quality control methods.
Toyota workers are instructed to notify any problems by pulling the andon cable, which stops the
assembly line and the linked light sources.

Lifelong learning

Today, Super Tech serves as an example of a knowledge-based company that has long valued
learning and training (e.g., ninjutsu, which is the practice of developing managerial skills
through training), both inside the workplace (e.g., through job rotation and mentoring) and
outside it (e.g., conferences, case studies). Super Tech offers five different kinds of training
programmes at the workplace (on-the-job training), including training programmes, foreman's
programme, improvement-based programmes, kacho (management programmes), and skill-based
programmes.In their roles as teachers and mentors for Super Tech employees, talented trainers
from several corporate departments lead these programmes.

Factual Approach to decision making.

Super Tech employees, especially decision-makers, must use genchi genbutsu once the problem's
core cause has been found. The foundation of wise decision-making is genjitsu (facts). Because
of this, the Super Tech was created and developed using the "three actualities" (sangen-shugi) of
the actual thing, the actual location, and the facts. Therefore, the best practices examined above
fully reflect TMC's ongoing commitment to TQM and its love for BE. These procedures amply
demonstrate the commercial success attained by Super Tech, which expanded organically from a
small rural loom manufacturer to the greatest company in the automobile sector. This claim is
supported by two key justifications. First, Super Tech TQM and BE best practices are derived
from the TPS. Second, all these techniques may be found in the BE characteristics.

TQM Tools and Techniques


The organization's quality management standards are implemented across all divisions and
levels. An unequivocal and clear characteristic of Super Tech undergoing the total quality
process.

Super tech recognizes that quality is realized through offering excellent products as well as the
quality of the entire company, including personnel, finance, sales, and other functions, and has
few interdepartmental barriers, excellent customer and supplier relations, spare time to be spent
on training, and more.

Instead of the employees, the senior management of Super tech oversees ensuring quality, and it
is up to them to show commitment, support, and leadership to the technological and human
processes.

If the TQM project is to be successful, management must encourage Super tech employees to
participate in quality improvement and establish a quality culture by changing attitudes and
perceptions of quality.

Super Tech concentrated on the following stages in order to apply TQM:

The business went beyond providing immediate services and goods by expanding its
management responsibilities.

Super Tech studied how customers used the products created, which helped the firm innovate
and enhance its products.

Super Tech concentrated on the minimal effects on the processes as well as how to reduce such
effects through optimization.

Super Tech placed a strong emphasis on kaizen (constant process improvement) to make sure
that all processes are quantifiable, repeatable, and transparent.

The JIT system focuses on the movement and elimination of waste materials in order to manage
the tiny set of production required by the fragmented and small post-war marketplaces. By
finishing up the lengthy production lines, this lessens the need for work-in-process inventory.
Super tech. runs its manufacturing lines with a workforce that is multi-trained and has shortened
changeover times.
The TQM inventiveness encourage quality at the source. The executives must be dedicated to
finding and fixing the production problems. To ensure quality management at all levels,
managers at the forefront of Super Tech operations integrate a variety of operational quality
inspections.

One of the key success elements in the implementation of TQM at the Super Tech is a customer-
focused approach that results in the desired level of customer satisfaction. Every business need
understanding, dependable, and trustworthy clients to succeed. The part of Super Tech
manufacturing quality that has been given the greatest thought to date is the idea of customer
satisfaction.

In order to meet and surpass customers' expectations and requirements, the TQM may typically
involve considering their individual interests. Focusing on the needs of the client should flow
into enhancing and achieving customer satisfaction.

The Super tech is one of the most well-known and successful TQM implementers thanks to its
extensive strategies. It is possible to understand why quality production is slowly starting to
work by looking at Super tech innate and intentionally planned structure. The inspection
department is in charge of correcting problems, rescuing materials, and classifying items
according to the required manufactured product or service quality.

Quality Inspection System

In order to produce goods with a new level of exceptional quality, Super tech developed the
Honda Quality Cycle, which continuously improves quality at every stage, spanning design,
development, production, sales, and after-sales support.

By applying and reflecting design and development expertise at the production preparation and
production (mass-production) stages, this initiative seeks to achieve the highest quality through
the creation of drawings intended to facilitate manufacturing as well as the development of
manufacturing control techniques that limit process variability.

Inspection of Parts

Delivering high-quality products requires ensuring the quality of the parts that are purchased.
According to the "Three Reality Principle," which emphasises "getting to the actual site,"
"understanding the actual situation," and "being realistic," Super tech conducts quality audits at
the manufacturing facilities of its suppliers.

Both the mass production and the production planning stages of supplier operations are subject to
these auditing actions. Individual part development and production specialists conduct audits of
suppliers' quality systems and their implementation while on site at manufacturing sites.

Then, super tech makes an effort to raise part quality through actions that priorities
communication with suppliers, such as disclosing audit findings and working together to
pinpoint areas for quality improvement.

ISO System in organization

Standards experts point to Super tech company strategy as a shining illustration of a crucial idea
in quality management. The spare parts maker likens it to the idea of "kaizen," although the ISO
9001 standard calls it "continual improvement" straight out. Super tech has remained true to their
form of continuous improvement from the concept's birth and continues to do so now. Similar to
the kaizen way of thinking, continuous improvement emphasizes continued enhancement of
already existing goods and services. This can be accomplished by continuously enhancing
employees' abilities to maintain the rate of improvement and respond forcefully to unforeseen
issues as soon as they arise. Super tech is aware that the Scion has been struggling since last
year, which provides more perspective. Because it simply doesn't arouse the same attention as
the auto parts of bike do, the luxury Bije arm continues to lose to more expensive bike despite its
supposedly competitive price. Super tech emphasized that despite having limited resources, he
would nonetheless produce and improve the Scion. Continuous improvement implies that the
process never ends. As consumer needs increase and change, this should ultimately benefit
manufacturers worldwide because the caliber of goods and services must be able to keep up with
this. With his kaizen drive, which is essential for obtaining ISO 9001 accreditation from
organizations like the International Standards Authority, Super tech is looking far into the future
for his Bike maker.

Organization Focused Environment and social Responsibility.

Super tech has been engaged in ongoing environmental projects since the 2014 in an effort to use
its economic activities to support the sustainable development of society and the planet while
collaborating with international society. By ensuring that all employees, even those at
consolidated subsidiaries, are aware of our sustainable policies, we hope to create a business
group that the public respects and trusts.
Super tech makes environmental improvements all year long, even though April is Earth Month.
Year after year, the company continues to make substantial progress in lowering its
environmental impact as part of its dedication to a more sustainable future.
By concentrating on four key areas: carbon, water, materials, and biodiversity, Super tech
intends to have a good impact on society, the environment, and its company. These programmes,
together with other outreach activities, will improve the earth.

New Energy Deal

The largest on-site corporate solar installation for non-utility enterprises in the Super tech sector
is a 2-megawatt solar array. The system is anticipated to supply roughly one-third of the total
power required for superior technology.

Water
We are always looking for methods to save, particularly in the production process. As we
discover innovative ways to recycle and reuse materials, we need fewer and fewer gallons per car
each year. To make a little water go a long way, we focus on New Karachi industrial are region
with water shortages including Gulshan Maymar,

The R.O system is installed for recycling of plant .Despite the area's low water supply, the RO
system aids in ensuring the facility will have enough water to function.

Material

What we take steps to reduce wastage? at different sites location from large mass Manufacturing
plants to little manufacturing plants, we place a strong emphasis on recycling. We develop new
facilities to develop recycles of waste. Every member of our staff contributes to keeping
materials out of the garbage in some way. The usefulness of firms as members of the global
community is being questioned more and more as a result of the world's ever-worsening
problems, which demand global solutions, such as the environment's change and the spread of
contagious diseases. Based on our knowledge as a company of what we want to look like in the
future, super tech believes that it is time to take meaningful action on social responsibility. As we
work to realize the SDGS, we have identified certain areas that require greater attention:
promoting a more peaceful society, human asset development*, community co-creation, and
realizing the Super tech vision of Mobility for All. Through these four priority areas, we will
help create a global society where everyone may lead a full and active life. Super tech was
founded on the idea that everyone should be happy. Our entire organizational strategy is
motivated by the desire to make a positive social impact and bring enjoyment to others.

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