Study conducted on the basis of people having both commercial and co-

operative bank accounts

Questionare

1.In which age group are you?

a.18-25
b.25-35
c.35-45
d.45-55

2.what is the occupation of the respondent?

A.goverment job
b.bussiness
c.agriculture
d.others

3.For how many years are you using your bank accounts?
A.less than one year
b.2-5 year
c.5-10 year
d.more than 10 years

4.which banking sector primarily available and used by you?

a.commercial bank
b.co-operative bank
5.which commercial bank is preferred by you?
a.federal bank
b.union bank
c.others

6.which type of account are you using in commercial bank?\

a.savings
b.current
c.salary
d.fixed deposit

7.which type of account are you using in co-operative bank?

a.saving
b.current
c.salary
d.fixed deposit

8.As a commercial bank customer how satisfied are you?

a.Excellent
b.good
c.not good

9.As a co-operative bank customer now satisfied are you?

a.Excellent
b.good
c.not good
10.Have you faced problems from commercial bank?
a.yes
b.no

11. Have you faced problems from co-operative bank?

a.yes
b.no

12.Is your bank provides online banking facility?

a.yes
b.no

13.which kind of banking service is prefered by you?

A .traditional
B .online

14.by using both banking sector which sector maintain better customer
relationship?
a. commercial bank
b.co operative bank

15. .by using both banking sector which sector provides better policy for loan
and recovery?
a. commercial bank
b .cooperative bank

16.Is co-operative bank a competitor of commercial bank?

a.yes
b.no

17.Will you prefer commercial bank rather than cooperative bank while lending
loans?
A.yes
b.no

18.How satisfied are you with the interest level of co-operative bank?
a. excellent
b.good
c.not good

19.How satisfied are you with the interest level of commercial bank?
a. excellent
b.good
c.not good

20.In your opinion which banking sector will be having more impact on the
people?
a.commercial bank
b.co-operative bank
c.both

21.Have you noticed whether commercial bank provide any special schemes
for business class people?
a.yes
b.no

22.Did co-operative banks played a vital role in economic development of rural

areas than commercial bank?
A .agree
B .neutral
C .disagree