NET ZERO CLOUD

ACCREDITED PROFESSIONAL

EXAM GUIDE

Table of Contents

SUBJECT MATTER EXPERT CONTRIBUTORS 2

ABOUT THE NET ZERO CLOUD ACCREDITED PROFESSIONAL 2

AUDIENCE DESCRIPTION 3

PURPOSE OF THIS EXAM GUIDE 4

ABOUT THE EXAM 4

RECOMMENDED TRAINING AND REFERENCES 4

EXAM OUTLINE 5

EXAM CANDIDATE CODE OF CONDUCT 7

MAINTAINING YOUR ACCREDITED PROFESSIONAL STATUS 7

1. SUBJECT MATTER EXPERT CONTRIBUTORS
A special thank you to all of our subject matter experts (SMEs) and stakeholders who dedicated
their time and expertise to creating the Net Zero Cloud Accreditation Exam:

Name Title Organization

Divya Seth Senior Associate PwC

Emily Dodge Solutions Consultant Net Salesforce

Zero Cloud

Janet Viirre Net Zero Cloud Solutions Salesforce

Consultant

Jeremie Nakache Project Director Deloitte

Kate Gibson Business & Integration Accenture

Architect Specialist

Penny Townsend ISV IBM

Peter Goldman Lead Solution Engineer Salesforce

Shaul Halevi Director, Innovation and Orion Global Solutions

Sustainability

Stephanie Ho Product Management Salesforce

Senior Manager

Thomas Cox Consultant Deloitte Consulting

Yina Chun Principal Technical Support Salesforce

Engineer

Zoher Darugar Business Analyst & PwC

Functional Lead

2. ABOUT THE NET ZERO CLOUD ACCREDITED

PROFESSIONAL CREDENTIAL
The Net Zero Cloud Accredited Professional credential is intended for practitioners who
have sustainability knowledge, skills, and experience to plan, design and implement Net
Zero Cloud solutions that drive meaningful ESG outcomes. These practitioners function as
guides who can map customer requirements to Net Zero Cloud functionality that help
customers make a positive impact on sustainability.

The Net Zero Cloud Accredited Professional exam is up to date as of January 16, 2023.

3. AUDIENCE DESCRIPTION
The Net Zero Cloud Accredited Professional exam is a multiple-choice exam intended for
practitioners who have knowledge, skills, and experience implementing Net Zero Cloud.
This credential validates that a Net Zero Cloud practitioner can drive positive sustainability
outcomes with customers using the features and capabilities of Net Zero Cloud.

There are no prerequisite exams for the Net Zero Cloud Accredited Professional exam.
However, we strongly encourage completion of the Net Zero Cloud curriculum in Partner
Learning Camp (PLC) before taking the exam.

Typical job titles include roles that require a business consulting skillset, such as:

● Consultants (Functional/Technical)
● Business Analyst
● Solution Architect
● Solution Engineer
● Sustainability/ESG/Carbon/EMS Technology Analyst
● Advisory Service Practitioner

The duties and responsibilities of these roles include:

● Aligning scope emissions (scope 1, 2 and 3)

● Being able to understand the difference between scope 1 and 2
● Being able to advise on the best structure for the customer
● Data analysis and data analytics skills
● Understanding the data a customer has and how it fits into a specific methodology
● Understanding the data model to define the business in Net Zero Cloud
● Looking at what a client does and being able to recommend what they should do
● Understanding how to leverage greenhouse gas (GHG) protocol to map client data
● Understand how to source data into Salesforce
● Understanding the difference between science-based targets
 ● Understanding data input
○ Integration, reference data, etc.

4. THE PURPOSE OF THIS EXAM GUIDE

This exam guide is designed to help you evaluate if you’re ready to successfully complete
the Net Zero Cloud Accredited Professional exam. This guide provides information about
the exam’s target audience, recommended training, and documentation, and a complete
list of exam objectives—all with the intent of helping you achieve a passing score. Salesforce
highly recommends a combination of on-the-job experience, completion of relevant PLC
curricula, and self-study to maximize your chances of passing the exam.

5. ABOUT THE EXAM

Content: 55 multiple-choice or multiple-select questions

Time allotted to complete the exam: 75 minutes

Passing score: 61%

Registration fee: USD $150 plus applicable taxes as required per local law

Delivery options: Proctored exam delivered in an online proctored environment that can be
accessed through Partner Learning Camp

References: No hard copy or online materials may be referenced during the exam

Prerequisites: None

6. RECOMMENDED TRAINING AND REFERENCES

To prepare for this exam, Salesforce recommends a combination of hands-on experience,
training courses in PLC, and self-study in the areas listed in the Exam Outline section of this
guide.

The Net Zero Cloud self-paced guided learning courses that are hosted in PLC will prepare
the learner for this exam. The courses have direct links to required Trailhead trails,
documentation, tip sheets, and user guides.

The self-study materials recommended in PLC for this exam include:

 ● CurriculumTitle: Net Zero Cloud: Implementation Readiness
○ Net Zero Cloud: Introduction to Sustainability and Net Zero Cloud
○ Net Zero Cloud: Getting Started with Business Requirements, Data, and
Reporting
○ Net Zero Cloud: Manage Sustainability Data
○ Net Zero Cloud: Configuring the App and Settings
○ Net Zero Cloud: Complete Data Modeling and Configuration
○ Net Zero Cloud: Setting Emissions Reduction Targets
○ Net Zero Cloud: Set Up Emissions Forecasting
○ Net Zero Cloud: Configure CRM Analytics

7. EXAM OUTLINE
The Net Zero Cloud Accredited Professional exam measures a candidate’s knowledge and
skills related to the following topics.

Objective ID Objective Weighting

Section 1: Discovery 24%

NZAP.1.1 Identify and prioritize use cases
needed for successful
implementation.
NZAP.1.2 Map a given use case to the
appropriate Net Zero Cloud
features or third party systems.
NZAP.1.3 Gather business requirements
around sustainability to
determine appropriate levels of
access and correct outputs
NZAP.1.4 Given a customer's
organizational reporting
boundaries, determine Net Zero
Cloud calculation needs.
NZAP.1.5 Translate a given set of reporting
boundaries and defined set of
NZC calculations, into CRMA
reporting requirements.
NZAP.1.6 Given a customer's sustainability
goals, map their data to the
appropriate data model and
calculations within Net Zero
Cloud.
NZAP.1.7 Map a given set of customer use
cases to the appropriate Net
Zero Cloud licenses and third
party applications.
Section 2: Design 31%
NZAP.2.1 Given customer requirements,
determine how to design the UX
to meet those requirements.
NZAP.2.2 Given customer requirements,
determine how to configure the
analytics (reports,
CRMA,Tableau) tools to meet
those requirements.
NZAP.2.3 Given customer requirements,
configure the home pages and
utility items aligned to user
persona(s).
NZAP.2.4 Given customer requirements,
design approval processes and
declarative automation to meet
those requirements.
NZAP.2.5 Given customer requirements,
map external data sources to
Net Zero Cloud objects.
NZAP.2.6 Given a list of prioritized use
cases, know when to use
out-of-the-box functionality vs
customization.
NZAP.2.7 Given a list of existing data
sources, determine how to
migrate that data into Net Zero
Cloud.
Section 3: Implementation 45%
NZAP.3.1 Given a scenario, determine
how to configure Net Zero
Cloud settings.
NZAP.3.2 Given a list of prioritized use
cases, determine which
standard platform features to
enable and/or configure.
NZAP.3.3 Map a set of customer's
requirements and data use
cases to Net Zero Cloud
functionality.
NZAP.3.4 Given a set of historical
emissions data and business
metrics, configure emission
forecasting.
NZAP.3.5 Given a customer's sustainability
goals, determine how to set up
Target Setting.
NZAP.3.6 Given a customer's business
requirements, configure CRM
Analytics to allow for visibility
into ESG metrics aligned
sustainability goals.
NZAP.3.7 Given a scenario, determine
how to configure Net Zero
Cloud settings.

8. EXAM CANDIDATE CODE OF CONDUCT

At Salesforce, trust is our #1 value. Protecting the security of Accredited Professional
credentials is up to all of us. As a participant in the Salesforce credentialing program, you’re
required to accept the Program Terms for Learning and Credentials.

Participants in the Accredited Professional Program should:

● Use Salesforce-approved study materials available in PLC to prepare for your

credential exam, including exam guides, PLC curricula, and courses.
● Collaborate with other learners in the Partner Community by joining a community
collaboration group and finding a study buddy or mentor.
● Review and abide by the guidelines for online proctored exams.
● Submit a case in the Partner Community if you see any activity that undermines
credential security.

Participants in the Accredited Professional Program are prohibited from:

● Sharing, using, or requesting credential exam questions and answers.

● Offering, receiving, or asking for help during your credential exam.
● Engaging in any other behavior that violates the Program Terms for Learning and
Credentials.

Consequences for violating the Program Agreement include but are not limited
to:

● Suspension from taking any credential exams

 ● Revocation of credential
● Removal from the Accredited Professional program and the Partner Community

9. MAINTAINING YOUR ACCREDITED PROFESSIONAL STATUS

Details coming soon.