Professional Documents
Culture Documents
Opera Training PMS
Opera Training PMS
Cashier comment
• Self-payment
• Company will cover accommodation on BB/HB/FB
• Company will cover accommodation BB only, Extras covered by guest
• payment by T\A before check in / check out
• B/T attached covering accommodation on HB
• Pre authorization amount …. Code (23456H)
Traces
Alerts
Check - in /
• Copy passport
• Call Mrs Norma Or Ms Menna To Welcome Guest Upon C-in
Reservation /
• Staff will pay at Reception directly for extra occupancy (35$ on fixed charge)
• Don’t change blocking / don’t move No post
• Confirm with guest that late check out isn’t available ….etc
Alerts Check - out /
• Print invoice last stay for guest " DBL supp" 35 $ per night
• No C/out without payment, and if agent doesn’t pay contact Mr.….
• Guest has another reservation as of tomorrow
• Mini bar check amount ……... LE, guest has to sign it
• urgent call guest relation upon c-out to meet him
Preferences
• Room features
Profile notes