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Coping Strategy of Male and Female Grocery Workers - LA
Coping Strategy of Male and Female Grocery Workers - LA
In Partial Fulfillment of
By
February 2022
CHAPTER 1
Introduction
Retail and service sector workers have been laboring to keep shelves stocked
and customers happy from the earliest days of the COVID-19 pandemic. Life on the
front lines has been exceptionally stressful for these employees. Suddenly, they found
close contact with customers and coworkers. But unlike health care workers, grocery
income and racially diverse backgrounds, which may contribute to social and health
inequities (Parks, 2021). Essential workers such as grocery workers may also be
treated as easily replaceable, which may contribute to a lack of efforts being made to
Food and Commercial Workers Local 99 union, found that the COVID-19 pandemic took
frontline essential workers and the distress personally experienced by grocery store
labor union – during the first wave of the pandemic in July 2020 showed that 22% of
grocery workers reported symptoms of severe anxiety and 16% reported symptoms of
severe depression. Workers who described themselves as financially disadvantaged
physical and psychological health impacts during the COVID-19 pandemic as they
provide critical infrastructure to communities while actively engaging with the public on a
regular basis. As a result, grocery store workers face increased risk of exposure to
COVID-19. In a single Boston grocery store, employees with direct customer interaction
were five times more likely to test positive for COVID-19 than the surrounding
organizations reported stories of GSW deaths and widespread infections in the early
months of the pandemic (Bradley, 2020). Significant asymptomatic infection rate and
exposure risks were associated with psychological distress of Grocery workers (Lan,
2021). The inability to engage in social distancing while at work was a significant risk
factor for anxiety and depressive symptoms (Lan, 2021). Grocery workers may also
vigilance toward one’s body for COVID-19 related-symptoms. COVID-19 health anxiety
19 related symptoms, and misreading of one’s health, even amid negative COVID-19
Due to the stressors encountered by the grocery workers, the researchers will
assess on how they cope up with the stressors brought about by the pandemic. More
specifically, how the coping strategies of male and female differs from one another.
Theoretical Framework
According to Krohne’s (2002) “Stress and Coping Theories,” the Lazarus’ Theory
environment and how they appraise their situation in correlation to their own sense of
well-being and how it affects their ability to effectively cope with available resources to
meet the demands that the stress is putting on the individual (Krohne, 2002). The
“transaction” of the relationship between the individual and their environment is the key
factor of Lazarus’ theory on psychological stress, which relies heavily upon the cognitive
appraisal and the coping of an individual. Appraisal consists of the perceptions and
expectations that a person holds on situations that they may or may not have during
Conceptual Framework
All people are different in the ways that they perceive challenges, in such that the
quality, intensity and duration of the emotions one may have will significantly depend on
individual characteristics, even if the environment/event is objectively the same for all
individuals (Krohne, 2002). Essentially, appraisals are all based upon the personal and
situational factors related to the individual and the event. The way one perceives and
thinks about their stressful situation may be cause for more or less stress in comparison
to others. Furthermore, the appraisals one holds for their stress also puts an individual
at risk for exacerbating the stressful situation by making the stress evolve into even
efforts made to master tolerate or reduce external and internal demands and conflicts
among them” (Krohne, 2002). Deliberately taking charge of one’s thoughts and
physically taking on the tasks of changing behaviors serve as efficient and key methods
Theoretical Framework. The end goal is essentially to reduce negative emotional states
that have resulted from stress by altering external factors contributing to the stress and
to then reframe the appraisals one has about the stress-inducing problem in itself.
The study will explore the coping strategy of grocery workers in Batangas
Province during the pandemic. More specifically, it will seek to answer the question: Is
there a significant difference between the coping strategy of male and female grocery
H0: There is no significant difference between the coping strategy of male and
Ha: There is a significant difference between the coping strategy of male and
The research is about the coping strategy of male and female grocery workers
during the pandemic in Batangas Province. The researchers will be utilizing grocery
workers in Lipa and Padre Garcia as subjects and participants of the study. Grocery
workers who are at age of 21-30 years old and are already employed during the
pandemic are the controlled variables in the study. Workers who will not qualify on the
Effect of coping strategy and reasons why the workers need to have coping
strategies will not be included in the study. The study will focus mainly on the difference
The study will be conducted through the use of survey technique. Through this
study, the researchers will be able to assess if there is difference in the coping strategy
Grocery Workers- The study will be significant to the grocery workers since they
will be able to share their different views regarding coping up on the problems
since they will be able to understand the needs of their workers and the support
Future Researchers- This study may serve as reference for their future study.
Definition of Terms
For the reader’s clearer understanding of the study, the researchers include the
(www.sciencedirect.com, 2021)
retail store, including but not limited to full-time employees, part-time employees,
and temporary workers that works exclusively in a grocery store facility and is
(www.lawinsider.com, 2019)
affects more people and takes more lives than an epidemic. The World Health
that the illness was severe and that it was spreading quickly over a wide area
This chapter presents studies and literature that are found to be relevant in the
study. The chapter is divided into two major categories; the related literature and the
related studies- both will be further breakdown into its own sub-categories.
Related Literature
Coping Strategy
manage (master, reduce, or tolerate) the external and/or internal demands that have
al., 2016; McMahon et al., 2013; Wong et al., 2016). In other words, coping can refer to
the thoughts and acts people use to manage specific stressful situations as well as their
emotions. There are two major functions of coping: to alter the person-environment
coping; Matud, 2014). Coping is a mediator between stress and physical or mental
major difference between a depressed and non-depressed person is how they cope with
and prevent stress. Depressed people appraise daily events and cope with their
problem-focused coping and emotion-focused coping (Wong et al., 2016). Most stressful
situations elicit both types of coping, although the type of situation will determine which
Problem-Focused Coping
changing or eliminating the stressful situation (Matud, 2014). In other words, it is the
thoughts or actions used to directly deal with the stressor (Li et al., 2016; Litman, 2016).
This coping style targets the cause of stress in active and practical ways (Moret Tatay et
al., 2016; Wong et al., 2016). The different types of problem-focused coping include:
active coping (taking steps to eliminate the problem), planning (thinking about dealing
with the problem), seeking social support for instrumental reason (seeking advice,
activities (focusing only on the problem), restraint coping (forcing oneself to wait before
acting), confronted coping, and reflecting on past experience (McMahon et al., 2013).
feelings of efficacy, mastery, and control for many stressors, even in situations that
problems by promoting better mental health outcomes and well-being (McMahon et al.,
2013; Wong et al., 2016). Problem-focused coping is associated with reduced levels of
depression, lower levels of depressive and anxiety symptoms, and higher self-esteem
(McMahon et al., 2013). People use problem-focused coping more often when the
situation is appraised as being controllable and/or changeable and when people feel
Emotion-Focused Coping
emotions elicited by a stressful situation (MoretTatay et al., 2016; Wong et al., 2016).
Different types of emotion-focused coping strategies include: seeking out social support
better by eating, drinking, smoking, and using drugs or medications), distraction, denial
repeatedly about one’s problem), turning to religion (using faith for support), and humor
predominately used by people who feel the stressor is something that must be endured
and when the situation is appraised as being unchangeable (Howerton & Van Gundy,
dysfunctional; is associated with poorer mental health (i.e. higher levels of distress,
depressive, and anxiety symptoms, and lower levels of self-esteem); and might result in
mental health problems (McMahon et al., 2013; Wong et al., 2016). For example,
avoidant coping and ruminative coping (two types of emotion-focused coping) are
distress; and ruminative coping is strongly associated with depression (Dunkley et al.,
(escaping the stressor) that is emotionally negative; and it is associated with negative
outcomes, maladaptive functioning, and strain for the individual (Dunkley et al., 2017;
Gender is a factor that affects the input (determining if a situation is stressful) and
the output (coping responses and health implications) of the stress process (Matud,
2014). The literature on gender differences of coping mechanisms has been mixed.
Many studies have found that women tend to use a greater amount of emotion-focused
strategies, whereas men tend to use more problem-focused coping strategies (Dyson &
Renk, 2006; Howerton & Van Gundy, 2009; Li et al., 2006; Matud, 2004; Moret-Taytay
et al., 2016). Women tend to use more maladaptive emotion-focused coping strategies,
such as rumination, seeking help, and crying, than men to regulate their emotions
(Howerton & Van Gundy, 2009; Ros et al., 2014). Some studies found no gender
differences, but some found that men were more repressive than women (Ros et al.,
2014). In one study, females reported using both coping styles more than men
(McMahon et al., 2013). Another study found that both men and women utilize many
coping strategies, but women tend to use a greater variety of coping mechanisms and
are more likely to seek help than men (Howerton & Van Gundy, 2009). Overall, men use
likely used by women or individuals who rate themselves high in feminine characteristics
(e.g., affectionate, gentle, loyal, and understanding; Howerton & Van Gundy, 2019).
People who have less masculine traits are at a greater risk for depression, most likely
because they will use less problem-focused and distractive coping techniques than
those higher in masculinity (Li et al., 2016). Dyson and Renk (2006) found that the
masculinity of male participants was related significantly and positively to the use of
coping strategies. Masculinity of female participants was significantly related to the use
strategies. Male and female participants showed similar levels of coping strategies.
They inferred that this may be due to sex differences changing over time and/or that all
the participants were college students and may be more liberal in what they perceive as
appropriate behaviors for men and women (Martínez Hernáez et al., 2016). Masculinity
strategies, whereas femininity of both male and female participants was positively
correlated to emotion-focused strategies; but as a whole, males and females had similar
gender roles (masculinity versus femininity) and not sex differences (male versus
female).
Related Studies
Gender differences in the expression of emotion are larger among men and
women who have stronger stereotypes about gender and emotion (Grossman & Wood,
1993), and the female gender role has been associated with the expression of emotion
(Brody & Hall, 1993). These studies suggest that gender socialization may play a role in
sex differences in emotional expression. Younger women see older women turning to
others for help whilst men will see turning to others for help as a weakness. For
example, a study (Derlega & Chaikin, 2016) found that women who confided in others
and disclosed a personal problem were adjudged to be better well-adjusted than the
female who kept the problem to themselves. For men, those who shared the problem
were adjudged to be less well-adjusted than those who kept the problem to themselves.
A meta-analytic review showed that women who self-disclose are more popular
and this is the opposite for men. (Collins & Miller,2014). Women will find it easier than
men to receive social support because there are more people in the social environment
ready to listen to them (Eagly & Crowley, 2016). Society does inhibit men from seeking
social support and sharing problems. The socialization hypothesis suggests that
because of sex role expectations, men are socialized to use more active and
instrumental coping behaviours, whereas women are socialized to use more passive
and emotion-focused behaviours and to seek more social support (Morch &
Huckabee,2008). Also this theory of gender socialization would argue that men might be
more likely to cope with stress by denying the problem or avoiding it because men are
action oriented, direct, and assertive, they also might be more likely to engage in
problem focused coping. The social norm seems to be for women to express their
feelings and for men to conceal their feelings. (Greenglass, 2012). Not all research has,
however, produced findings consistent with these stereotypical views. The situational
RESEARCH METHOD
This chapter aims to show the research design of the study, the respondents of
the study, the sampling procedure, the research instrument, the validity and reliability of
the instrument, the data gathering procedure and the statistical treatment used in the
present study.
Research Design
The researcher will use the descriptive quantitative research method that
sample.
100 respondents will be the sample size for this study. The researchers gathered
not every person of the population has the same chance of taking part in the study. This
Specifically, the researchers will use the convenience and snow balling
technique. In convenience sampling, samples are chosen from the population based
solely on their accessibility to the researcher. The researchers chose these samples
solely because they are easy to recruit, and they not consider selecting a sample that
represents the entire population. On the other hand , snow ball sampling aids
researchers in locating samples that are difficult to find. This sampling technique
functions similarly to referral program. Once the researchers have identified suitable
Description of Respondents
The respondents of our study are the selected grocery workers who are 21-30
years old and are already employed from the time the pandemic arises. They are the
ones who have enough knowledge to answer the problems posed in our study. They
answered the questionnaire that we gave to them which supplies the information that
Research Instrument
The researchers will use the Rosenberg Self-Esteem Scale; there are 10
questions to be answered by the respondents. The scores are calculated as follow, For
and For items 3,5,8,9, and 1, Strongly Agree = 0, Agree =1, Disagree = 2, Strongly
Disagree = 3.
The scale ranges from 0-30. Scores between 15 and 25 are within normal range; scores
The researchers will conduct an online survey via Google Form. The researchers
included an informed consent before the respondents proceed to answer it. All the data
that will be gathered will be kept confidential. Researcher will conduct cleaning in the
answered survey to get precise and accurate results for the study.
The following statistical tool will be used in order to arrive at the analysis and
difference between the means of two groups, which may be related in certain
features. It is mostly used when the data sets, like the data set recorded as the
outcome from flipping a coin 100 times, would follow a normal distribution and
may have unknown variances. A t-test is used as a hypothesis testing tool, which
assessing the level of self-esteem of fulltime and students with part-time jobs.
CHAPTER IV
This chapter presents the analysis and interpretation of data gathered using
Coping Strategy
Table 1.0
Coping Strategy
Male Female
Mean 3.34 3.2
SD 0.338 0.369
t Stat 1.957
df 98
p-value 0.0531
Result show that male grocery workers in Batangas Province (M=3.34, SD=
0.338) has a higher level of coping strategy with regards to avoidant coping strategy
compared to female grocery workers (M=3.2, SD= 0.369). The result revealed a 0.05 p-
According to Matud (2014), gender is a factor that affects the input (determining if
a situation is stressful) and the output (coping responses and health implications) of the
stress process. Many studies have found that women tend to use a greater number of
avoidant coping strategies (Dyson & Renk, 2006; Howerton & Van Gundy, 2009; Li et
Focused
Table 2.0
Focused
Male Female
Mean 3.67 3.47
SD 0.233 0.273
t Stat 3.91
df 98
p-value 0.0002
Result show that male grocery workers in Batangas Province (M=3.67, SD=
0.338) has a higher level of coping strategy with regards to problem-focused strategy
compared to female grocery workers (M=3.47, SD= 0.273). The result revealed a t(98)=
3.91 and p <0.05, therefore, gender appears to be an important factor in coping strategy
The result of the study can be supported by Howerton & Van Gundy, 2019 who
stated that problem-focused coping strategies are more likely used by men or
Based
Table 3
.0
Male Female
Mean 3.34 3.55
SD 0.259 0.240
t Stat -4.20
df 98
p-value 0.00006
Result show that female grocery workers in Batangas Province (M=3.55, SD=
0.240) has a higher level of coping strategy with regards to emotion-based strategy
compared to male grocery workers (M=3.34, SD= 0.259). The result revealed a t (98) =
rumination, seeking help, and crying, than men to regulate their emotions (Howerton &
This chapter presents the summary or the research work undertaken, the
1. Summary of Findings
To summarize the result of the study conducted, the result shows that
Conclusions
The following are the findings of the specific problems raised in the study:
strategy.
Based on the result of the study conducted, the researchers recommend the
following to support and improve the coping strategy of grocery workers and to
1. It is recommended that the grocery workers attend some orientation and trainings
2. The Grocery management must also have different set plans and methods in
4. The future researcher may also add profile in the study to further assess the
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APPENDICES
APPENDIX A
pauladechavez29@gmail.com
Jedilyn H. Orense
jediorense21@gmail.com
Marinella Magpantay
magpantaymarinella@gmail.com
Dear participant:
You are invited to participate in this online survey on coping strategy of male and
female grocery workers in Batangas Province during Pandemic. The purpose of this
study is to determine if there are differences in coping mechanism of male and female
applies to you. It will take approximately 5-10 minutes for you to finish answering the
questions.
There are no direct benefits that can be gained from participating in this study, nor
there are any foreseeable risks in doing so. There are no sensitive questions involved.
By participating in this study, you will provide valuable information that may help
System, your refusal to participate in this study will not in any way affect your class
standing. You may also withdraw from participation even after you have consented to
Should you agree to participate, rest assured that your identity will not be divulged nor
your answers attributed to you. In accordance with the Data Privacy Act of 2012, all
personal information you provide will be kept confidential. All the raw data files will be
accessible only to the researcher(s). The data set and all files, digital or otherwise, will
Should you have any question or concern about your participation in this study,
please email me/us at the email address above. If you have issues or concerns which
you feel uncomfortable discussing with me/us, you may email my/our thesis adviser,
QUESTIONNAIRE
SURVEY QUESTIONNAIRE
Demographic Profile
2. Age *
3. Gender *
Male
Female
COPING STRATEGY OF GROCERY WORKERS
Direction: The following questions ask how you have sought to cope with a
hardship in your life. Read the statements and indicate how much you have been
_______1. I've been turning to work or other activities to take my mind off things.
_______2. I've been concentrating my efforts on doing something about the situation
I'm in.
_______4. I've been using alcohol or other drugs to make myself feel better.
_______7. I've been taking action to try to make the situation better.
_______11. I've been using alcohol or other drugs to help me get through it.
_______12. I've been trying to see it in a different light, to make it seem more positive.
_______14. I've been trying to come up with a strategy about what to do.
_______19. I've been doing something to think about it less, such as going to movies,
_______20. I've been accepting the reality of the fact that it has happened.
_______23. I’ve been trying to get advice or help from other people about what to do.
STATISTICAL COMPUTATION
1. Avoidant Focused Coping Strategy
Table4.0
Male Female
Mean 3.34 3.2
Variance 0.116734694 0.139030612
Observations 50 50
Pooled Variance 0.127882653
Hypothesized Mean Difference 0
df 98
t Stat 1.957456958
P(T<=t) one-tail 0.026569169
t Critical one-tail 1.660551217
P(T<=t) two-tail 0.053138338
t Critical two-tail 1.984467455
2. Problem-Focused Coping Strategy
Table 5.0
Male Female
Mean 3.6675 3.4675
0.07577
Variance 0.055235969 2
Observations 50 50
Pooled Variance 0.065503827
Hypothesized Mean Difference 0
df 98
t Stat 3.907209197
P(T<=t) one-tail 0.000086
t Critical one-tail 1.660551217
P(T<=t) two-tail 0.000171827
t Critical two-tail 1.984467455
3. Emotion-Based Coping Strategy
Table 6.0
Male Female
Mean 3.34 3.551666667
Variance 0.068548753 0.05864229
Observations 50 50
Pooled Variance 0.063595522
Hypothesized Mean Difference 0
df 98
t Stat -4.196712402
P(T<=t) one-tail 0.000030
t Critical one-tail 1.660551217
P(T<=t) two-tail 0.00006
t Critical two-tail 1.984467455