Summer Training Project Report on

“Job Satisfaction”
Submitted to
I.K. GUJRAL PUNJAB TECHNICAL UNIVERSITY
KAPURTHALA

In partial fulfillment of the requirement for the

award of degree of

Master of Business Administration (MBA)

Submitted by Supervisor

Tammana Ms. Nisha Mam

Roll no. 2113416 Lecturer

DEPARTMENT OF HUMAN RESOURCES

SPS HOSPITALS

Ludhiana
(2021-2023)

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SPSH/HRD/2022
SPS
Dated: September 19, 2022

To Whomsoever It May Concern

This is to certify that Ms. Tammana has completed her

internship in the Department of Human Resources w.e.f July
19, 2022 to September 19, 2022.

During her internship program, she had portrayed a good

code of conduct and bears a good moral character. Her
aptitude towards learning and growing professionally was
remarkable.

We wish her success in her future endeavors.

for SatguruPartap Singh Hospitals,

eniorExecutive
(Department of Human Resources)SPS HOSPITALS A UNIT OF HEALTHCARE

LIMITEDSherpurChowk. G.T. Road, Ludhiana - 141 003. Punjab. IOffice : CW-53, Sanjay Gandhi Transport 110042T +91

161 6617111 / 6617222 / 6617444T 0101F 0161E info@spshospitals.com F +91 0161 6617171E finance @spshospitals.com U?

01010U999PLC099B92W www.spshospitals.com

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 STUDENT DECLARATION

I Tammana student of MBA, studying at

college KIMT civil line Ludhiana, Hereby
declare that this project report on “JOB
SATISFACTION AT SPS HOSPITALS” has
been completely prepared by me as a part
of my summer training project. This report
is the outcome of my efforts and has not
been submitted anywhere else. The
contents of this report are fully verified as
per my knowledge.

Tammana

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FACULTY DECLARATION

I hereby declare that the student Mr. / Ms.

of MBA (II) has undergone his/her summer
training under my periodic guidance
on the Project titled “ Job Satisfaction_”
Further I hereby declare that the student was
periodically in touch with me during his/her
training period and the work done by student is
genuine & original.

(Signature of Supervisor)

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 ACKNOWLEDGEMENT

It is a matter of great pleasure to thank all those

people who helped me in completing this
project successfully otherwise it would not have
been possible.
Acknowledgement is not only a ritual, but also
an expression of indebtness to all those who
have helped me in the completion of this
project. I would like to express my deepest
thanks to Ms. Nisha Mam(mentor), Miss Smile
(Executive) of SPS Hospitals. for their guidance
and constant encouragement which help me in
completion of this report.

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 Certificate by Guide ii
Student Declaration iii
Faculty Declaration iv
Acknowledgement v
Serial Tittle Page
No. No.
1 Introduction to Company 1
1.1 Introduction to health sector of india 2
1.2 History of SPS 3
1.3 Vision and Mission 4
1.4 Specialties 5
1.5 Hierarchy of HR Department in SPS 6
2 Introduction to research problem 7
2.1 Job satisfaction and its concept 8
2.2 The magnitude of job satisfaction 9
2.3 How to create job satisfaction? 10-11
2.4 How to increase employee satisfaction? 12-13
2.5 Determinants of job satisfaction 14-19
2.6 Theories of job satisfaction 20-23
3 Objectives and Review of the Study 24
3.1 Objectives of the study 25
3.2 Review of Literature 26-27
3.3 How to measure job satisfaction 28-29
4 Research methodology 30-31
5 Data Analysis and Interpretation 32-51
6 Findings 52-54
7 Conclusion 55-56
8 Suggestions 57-59
9 Limitations of the study 60-61
10 BIBLIOGRAPHY 62-63
12 Appendix 64-67
INDEX

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