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Kroger Lawsuit Order Denying Motion To Dismiss
Kroger Lawsuit Order Denying Motion To Dismiss
Kroger Lawsuit Order Denying Motion To Dismiss
This case is before the Court on the motion of Defendant, The Kroger Company
("Defendant"), to dismiss the complaint filed by Plaintiffs, Richard Purdue and Anne Purdue
("Plaintiffs"), for lack of jurisdiction and for failure to state a claim upon which relief can be
granted. Having considered the papers filed by the parties, the oral arguments of counsel and the
I. Facts
Plaintiffs have asserted claims on behalf of themselves and two putative classes for
purported violation of the Ohio Consumer Sales Practices Act ("CSPA"), for unjust enrichment
Plaintiffs are members of the Kroger Rx Savings Club ("Savings Club"), a prescription
savings plan. The Savings Club website provides that the "Kroger Rx Savings Club is a yearly
drugs for you and your family." Plaintiffs assert that the savings are misrepresented by Kroger
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and, in fact, a member often pays more for a prescription drug than non-members. According to
Plaintiffs, members often pay a penalty instead of reaping any savings at all.
The terms and conditions of the Savings Club state that the Savings Club is "provided
and operated by GoodRx, Inc." and set forth "the legally binding terms and conditions that
govern [consumers'] use of the Site, the mobile applications (the "App"), [their] membership and
Plaintiffs allege that they purchased a family membership in 2019. At some time
thereafter, "Plaintiffs discovered that they were paying more for their prescriptions using the
Savings Club than if they used the GoodRx discount at their pharmacy," (Compl. ¶ 14), and that
"some of the drugs had a Savings Club price that was actually higher than the retail price."
(Compl. ¶ 17).
Defendant argues that the case should be dismissed for a number of reasons. First, the
Court lacks subject matter jurisdiction. Second, the CSPA claim fails as a matter of law. Third,
the unjust enrichment claim fails as a matter of law. Fourth, the claim for injunctive and
II. Law
Every defense, in law or fact, to a claim for relief in any pleading, whether a
claim, counterclaim, cross-claim, or third-party claim, shall be asserted in the
responsive pleading thereto if one is required, except that the following defenses
may at the option of the pleader be made by motion: (1) lack of jurisdiction over
the subject matter ....
When determining a Civ.R. 12(B)(1) motion, thCourt must determine whether the
plaintiff has "alleged any cause of action which the court has authority to decide." Carter v.
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Trotwood-Madison City Bd. of Educ., 181 Ohio App.3d 764, 2009-Ohio-1769, 910 N.E.2d 1088,
27 (2d Dist.). "Whenever it appears by suggestion of the parties or otherwise that the court
lacks jurisdiction on the subject matter, the court shall dismiss the action." Civ.R.12(1-1)(3).
Defendant argues that Plaintiffs entered in a contract governing the terms and conditions
of their Savings Club membership and that contract limits their relief to individual claims
brought against GoodRx, Inc. to arbitration. Accordingly, Defendant argues, this Court lacks
Plaintiffs counter that this argument fails for at least three reasons: 1) the arbitration
provision does not apply to disputes with Kroger and this dispute is with Kroger; 2) the
arbitration clause is invalid as applied to this dispute as unconscionable and a violation of public
policy; and 3) even if the GoodRx arbitration clause were applicable, this Court would have
subject-matter jurisdiction over the issues that are not subject to arbitration.
The Court finds that the arbitration clause applies to disputes with GoodRx. As the
Plaintiffs' claims are against Kroger, the Court finds that it has subject matter jurisdiction.
Ohio Civ.R. 12(B)(6) provides that a claim may be dismissed for "failure to state a claim
upon which relief can be granted." "A Civ.R. 12(B)(6) motion to dismiss for failure to state a
claim upon which relief can be granted tests the sufficiency of the complaint." When ruling on a
Civ.R. 12(B)(c) motion, the court "must accept the complaint's factual allegations as true and
must draw all reasonable inference in favor of the nonmoving party." Makrauer v. Hal Holmes,
Inc., 2020-Ohio-945 (1St Dist.), ¶ 6. "A complaint should not be dismissed for failure to state an
actionable claim unless it appears beyond doubt from the complaint that the plaintiff can prove
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1. The CSPA claim
Defendant argues that Plaintiffs' CSPA claims fail for several reasons. First, the claims
are time-barred. Second, the conduct about which Plaintiffs complain is not the sort of conduct
that constitutes a violation of the CSPA. Finally, with regard to the claim of the putative class,
Plaintiffs have not satisfied the required notice provision of the CSPA and are therefore
a. The time-bar
Regarding the time bar, Defendant claims the events giving rise to the claim occurred
more than two years prior to the initiation of this action and therefore are time-barred pursuant to
R.C. 1345.10(C).
Plaintiffs acknowledge that the statute of limitations begins to run when the violation
occurs and state that a new violation occurred each time they renewed their Savings Club
membership and each time Defendant sold a prescription to Plaintiffs in excess of what was
charged at retail or through Good Rx. In the case of remedial legislation such as the CSPA, the
term "occurrence of the violation," where the violation is continuing or episodic, will denote the
time when the violation ceases. Roelle v. Orkin Exterminating Co., 2000 Ohio App. LEXIS 5141
*22 (10th Dist.). "Statutes of limitation generally are to be construed liberally to permit the
decision of cases upon their merits." Gregory v. Flowers, 32 Ohio St.2d 48, 290 N.E.2d
181(1972).
In Roelle, the court found that the annual renewals entered into by the parties constituted
a continuing contract, and for statute of limitation purposes the action accrued, and the statute
began to run, only upon termination of the final renewal. Roelle at *22.
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This Court finds that, taking each allegation of the Complaint as true for purposes of this
motion, a violation occurred each time Plaintiffs renewed their Savings Club membership and
each time Defendant sold a prescription to Plaintiffs in excess of what was charged at retail or
through GoodRx. The claims that occurred within the two years of filing the Complaint are not
time-barred. Plaintiffs' damages may be limited by the two-year rule but the cause of action is
not time-barred.
Second, Defendant states that the conduct about which Plaintiffs complain is not the sort
allegations do not satisfy the provisions Plaintiffs claim were violated because 1) Plaintiffs do
not allege that Kroger ever made a false representation, 2) the applicable statutory provisions do
not apply to representations regarding prices, 3) the price differentials are not substantially in
excess, and 4) it cannot be shown that Plaintiffs are unable to receive a substantial benefit from
R.C. 1345.02(A) prohibits a party from engaging in any "deceptive act or practice in
for purposes of the CSPA, "the question is whether the supplier did or said something, regardless
of intent, that has the likelihood inducing in the mind of a consumer that was not in accord with
the facts." Frank v. WNB Group, LLC, 2019-Ohio-1687, 135 N.E.3d 1142, ¶ 26 (1' Dist.).
Defendant relies upon the First District for the proposition that "[for conduct to be deceptive
under the CSPA, it must be both false and material to the consumer transaction." Lester v. FCA
US LLC, 2022-Ohio-1776, 1137 (1st Dist.). In support of this statement, the First District cites
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th
Grgat v. Giant Eagle. Inc., 2019-Ohio-4582, 135 N.E.3d 846 (8 Dist.), and Richards v.
Beechmont Volvo, 127 Ohio App.3d 188, 711 N.E.2d 1088 (1st Dist.1998). In Richards, the court
noted that the CSPA is a remedial Act that courts must liberally construe in favor of the
consumer. Einhorn v. Ford Motor Co.,48 Ohio St.3d 27, 29, 548 N.E.2d 933, 935. The focus of
any inquiry into whether an act is deceptive is the likely effect on the consumer. Smaldino v.
Defendant states that Plaintiffs do not contend that anything Kroger said about the
Plaintiffs counter that the CSPA prohibits unfair and deceptive acts and practices under
R.C. 1345.02 and unconscionable acts and practices under R.C. 1345.03 and that "[w]hether any
given act or practice may be unfair or deceptive is an issue of fact to be decided from all the
relevant facts and circumstances in the particular case." Mannix v. DCB Serv., Inc., 2004-Ohio-
6672, ¶ 18 (2nd Dist.). Plaintiffs assert that it is "[t]he likelihood of deception or the propensity to
deceive [that] is the criterion by which the act or practice is judged." Thomas v. Sun Furniture &
Appliance Co., 61 Ohio App.2d 78, 82, 399 N.E.2d 567 (Pt Dist.1978). Although the impression
left upon a reasonable consumer must be false to bring a claim for deceptive conduct under the
CSPA, it has long been held that a statement itself may be deceptive even if it is literally true.
See Rashid v. Cherokee Motors, Inc., Hamilton C.P. No. A8006561, 1981 WL 169163, *1 (Mar.
11, 1981).
Plaintiffs further argue that, in addition to the 10 deceptive practices listed in R.C.
1345.02(B), "two other authorities can determine what constitutes a violation of the CSPA: (1)
the rules adopted by the Ohio Attorney General and found in the Ohio Administrative Code and
(2) the judiciary." Frank v. WNB Group, LLC, 2019-Ohio-1687, 135 N.E.3d 1142, 1117 (1st
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Dist.). Plaintiffs maintain that they allege claims under the general directive of R.C. 1345.02(A),
and 109-4-3-12.
The Court finds that Plaintiffs' allegations sufficiently set forth unfair and deceptive acts
and practices under R.C. 1345.02 to survive this motion to dismiss. Plaintiffs have identified
statements that, at the very least, have "the likelihood of inducing in the mind of a consumer a
belief that was not in accordance with the facts." Frank v. WNB Group, LLC, 2019-Ohio-1687,
Defendant argues that the portions of Plaintiffs' claim arising out of R.C. 1345.02(B)(1)
and (B)(5) also fail because those provisions do not apply to representations involving price.
Defendant claims this is the only kind of representation Plaintiffs identify. Plaintiffs respond that
Defendants fail to address the Ohio Administrative Code that provides that "[i]t is deceptive for a
supplier in its out-of-store advertising to use such terms as `sale,' discount,"bargain,' or any
other terms indicating a savings or reduction in prices unless: (1) The savings or reduction is a
meaningful reduction; or (2) The actual amount or percentage of savings is clearly and
Further, Plaintiffs note that Defendant violated R.C. 1345.02 (B)(1) by representing that
the Savings Club, a service, has "sponsorship, approval, performance characteristics, accessories,
uses, or benefits," that it doesn't have and such claim does not rely on a price comparison.
The Court finds that, at the motion to dismiss stage, Plaintiffs have sufficiently pled a
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(3) Price differentials are not substantially in excess
Next, Defendant argues that under R.C. 1345.03(B)(2) Plaintiffs must allege that goods
were sold at an unconscionable price. This has been defined as a "substantial excess over the
price for comparable items." Herbort v. Columbia Oldsmobile, Inc., 1991 Ohio App. LEXIS
5638, at *3 (1St Dist.). Plaintiffs argue that they did so, to the tune of a 159% premium on
medication. Further, Plaintiffs argue that the question is ultimately whether a jury could conclude
that the alleged acts and practices were "unscrupulous," "outrageous," or "offensive to the public
conscience." R.C.1345.03(A).
Regarding the allegations in the Complaint as true, the Court finds the price differentials
identified in the Complaint are material and it would be premature to dismiss the case on this
basis.
Finally, Defendant states that under R.C. 1345.03(B)(3) Plaintiffs must allege sufficient
facts to establish "the inability to receive a substantial benefit from the subject consumer
transaction." Plaintiffs respond that the proper focus of this claim is whether Plaintiffs received
a substantial benefit from each of the transactions in which they paid more for their medication
than they would be required to pay without a Savings Club membership. This Court agrees.
Defendant states that to pursue a violation of the CSPA on behalf of a class, Plaintiffs
must allege that Kroger had prior notice that its conduct was "deceptive or unconscionable."
According to Defendant, Plaintiffs' reliance on two cases and a provision of the Ohio
Administrative Code are insufficient to put Kroger on notice that its, conduct was deceptive or
unconscionable.
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Plaintiffs respond that the pleading stage is not the time to address the issue of the
Defendant argues that Plaintiffs' unjust enrichment claim fails because it is precluded by
the express contract between Plaintiffs and GoodRx. Plaintiffs have stated, and this Court has
agreed, that Plaintiffs are not proceeding under the contract between Plaintiffs and GoodRx.
Plaintiffs' Complaint fails to allege that the benefit conferred upon Kroger was unjust. Yet
Plaintiffs do assert that it would "be unjust for Kroger to retain amounts paid by Savings Club
members that were in excess of the retail price or the available GoodRx discount price."
Plaintiffs assert that the retention of profits from the sale of overpriced prescription medication is
The Court cannot say at this time that there is no set of facts upon Plaintiffs can prevail
According to Defendant, Plaintiffs' claims for injunctive and declaratory relief are
premised on Plaintiffs' CSPA claims and, as the CSPA claims fail, so must the declarative and
injunctive relief claims fail. As the Court has not found that the CSPA claims fail as a matter of
law, the Court will not find that the claims for declaratory and injunctive relief fail at this time.
The matter is set for a case management conference on March 2, 2023 at 1:00 p.m.
04,133
ENTERED Megan E. Shanahan, Judge
JAN 26 2023
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Copy to:
W.B. Markovits
bmarkovits@msdlegal.com
Terence R. Coates
tcoates@msdlegal.corn
Dylan J. Gould
dgould@msdlegal.com
, William H. Blessing
bill@blessingwallacelaw.corn
David S. Blessing
david@blessingwallacelaw.com
Nathaniel Lampley, Jr.
nlampley@vorys.com
David F. Hine
dfhine@vorys.com
Petra G. Bergman
pgbergman@vorys.com
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