AGL Electricity Plan Summary.

Prepared for: Mr Darren Mccleary

Your energy plan Account number Supply address Your meter identifier
AGL Standard Retail Your AGL electricity 91 Holdsworth Road NMI
Contract electricity account number is BENDIGO VIC 3550 62034345944
7093 329 485.

Discount and Rewards Energy plan period Rate type Billing frequency
No exit fee Ongoing Standard Quarterly
Ongoing Variable

How do your new prices compare to the 'benchmark price'?

You can compare your electricity prices to the Victorian Default Offer, which is like a benchmark price. This is to help you
more easily compare electricity plans. Here's a summary of how your plan compares to the Victorian Default Offer that's
set by the Essential Services Commission (Victoria).
This Standard Retail Contract plan is equal to the current Victorian Default Offer. The estimated annual cost is $1411.41.
The estimate and Victorian Default Offer comparison is based on a residential customer on a Single Rate tariff in the
Powercor distribution area who uses 4000 kWh per year. Depending on your usage, your annual cost could be
significantly different.

Your electricity rates.

Current rates
All rates listed are GST inclusive unless otherwise stated.
Electricity usage Unit GST incl.
per quarter Your bills will show the GST inclusive rates and GST will be included in the totals and
appear as a separate line item.
General Usage c/kWh 20.504000
See the Market Contract General Terms for how your rates, fees and charges may
Supply charge c/day 108.141000 vary.

New rates
As at 8 June 2023
Our prices and solar feed-in tariffs may vary however we’ll notify you of any changes.
All rates listed are GST inclusive unless otherwise stated.
Electricity usage Unit GST incl.
per quarter Your bills will show the GST inclusive rates and GST will be included in the totals and
appear as a separate line item.
General Usage c/kWh 23.330000
See the Standard Retail Contract General Terms for how your rates, fees and charges
Supply charge c/day 131.020000 may vary.

Your tariff structure is Single Rate. To learn more about tariffs and how they work for you, visit agl.com.au/tariffs.

Your prices will change

Please note that we expect the Victorian Default Offer rates set by the Victorian energy regulator to change from 1 July 2023. When this happens, we’ll
let you know. The new electricity Standard Retail Contract tariffs will also be available on our website by 18 June at agl.com.au/src
Important things you should know about your Energy Plan.
• Visit agl.com.au/src to view our terms and conditions.
• Your Energy Plan is subject to the terms of your Standard Retail Contract with us.
• The rates under your Standard Retail Contract are variable.
• The rates under your Energy Plan are variable. These rates will differ from AGL’s published variable rates, and other rates that AGL may offer from
time to time. If we vary your rates or retail fees, we will give you at least five business days prior written notice of the variation.

Other Fees and Charges.

• Fees and other charges relating to reconnecting / disconnecting your Meter or Supply Address may apply. See the Fee Schedule below.
• We may vary your fees and charges by giving you written notice. See your Standard Retail Contract General Terms for further details.
• We may vary other changes and tariffs applicable under your Energy Plan with notice to you. If we vary our retail fees we will give you at least five
business days prior notice of the variation. See the Market Contract General Terms for further details.

Payment Support Victoria.

• AGL’s Victorian residential customers who are experiencing financial difficulties are entitled to payment assistance as part of our Payment Support
Victoria program. The assistance is designed to make it easier for you to pay for your on-going energy usage, repay your overdue bills and lower
your energy costs.
• To find out more about the Payment Support Victoria program go to agl.com.au/paymentsupport or call 131 245.

Other Important Information.

• Your Energy Plan can be terminated by you or us with 20 business days’ written notice.
• If you’re vacating your Supply Address, you can cancel your Energy Plan with three business days’ notice. We don’t charge early termination fees.
• The above charges do not include any concessions which may apply to you.
• If you hold a government concession card you may be eligible to receive a rebate on your energy bills. Contact us to find out if you’re eligible or to
update your concession details. For more information about the concessions and rebates that are available, visit agl.com.au or contact us.
• You must tell us or your Distributor about any life support equipment (as defined in your state’s regulatory requirements) at the Supply Address.
You need to update your details if they change at any time during the Energy Plan period.
• You can pay by direct debit, credit card, BPAY, PayPal, POSTbillpay, cash or any other way shown on your bill or agreed by us.
• We will issue your energy bill monthly with your agreement or if required by your Energy Plan. Otherwise, we will issue your bill quarterly, bi-
monthly for Victorian gas customers. Your bill will be sent to your nominated email or postal address.
• After attempting to resolve your complaint, if you are not satisfied with the outcome, you can contact the relevant Energy Ombudsman in your
State using the following contact details: Energy and Water Ombudsman Victoria on 1800 500 509. For more information, please refer to the
AGL Dispute Resolution Policy, available at agl.com.au or on request.
• Please call AGL on 131 245 if any of your details above are incorrect.
• For more information about the terms and conditions of this Offer, including our bill smoothing or direct debit arrangements, please visit
agl.com.au or call us on 131 245.
• If you would prefer not to receive marketing material from AGL, please contact AGL on 131 245.
• Our service standard obligations are specified in your Energy Plan or your State’s regulatory requirements. Our service to you will meet all state
requirements.
• If you are eligible for a sign-up gift through one of our promotional partners, you may receive details of the gift in a separate communication.

Useful energy service contact details.

Electricity Retailer: AGL Sales Pty Limited ABN 88 090 538 337
Tel: 131 245, Fax 1300 660 245

Hearing/speech impaired 133 677 and quote 1300 664 358

Interpreter services 1300 307 245

AGL energy plan small customer standard retail contract fee schedule.
Victoria – Electricity
Fee Type
Reconnection fee2
Disconnection fee2
Special meter read fee2 and meters in your area).
Other fees and charges relating to your meter or supply
Amount1
address may apply under this Standard Retail Contract. See the
AGL Standard Retail Contract terms and conditions and this Fee
Pass Through Schedule for when these and other fees apply. We will advise
you of any Pass Through amount or unlisted fees at the time
you make a relevant request. For example, when we arrange on
Pass Through your behalf for a service to be performed by the Distributor
(who is responsible for the electricity poles and wires, gas pipes
Pass Through
If you have any questions about fees, chat with us online at
agl.com.au or call us anytime on 131 245 (residential) or
133 835 (business).
Effective 28 August 2020. Fees are subject to change.
1
All fees are subject to and inclusive of a GST rate of 10%. If this rate
changes, fees will be adjusted to reflect that change.
Your Distributor charges this fee and we pass it through to you.
2