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Learning Gantt Charts
Learning Gantt Charts
Learning Gantt Charts
Welcome
Hi. I'm Chris Croft and welcome to this training course on Gantt Charts. They're
probably the most useful project management technique there is. If you're planning or
controlling the implementation of a project of any size, then you'll need to have a Gantt
chart. And yet, they are hugely misunderstood. Most people don't know the easiest way
to produce them and they end up making them too complicated and then they don't fully
use them. Gantt charts can be so great if you use them correctly.
So, on this course, I'm gonna show you everything you need to know about Gantt
charts. I'm going to cover what they are, why they're so useful, how to construct them,
even the most difficult ones, and then we'll take a close look at all of the things you
could use them for. By the end of the course, you'll know all about them and you'll be
able to produce and use them for any project. So, let's get started.
Using templates
Sometimes people ask me, "Hey Chris, please can you "send me and Excel template
for a Gantt chart?" And I think, "Well, not really." Because what would it have on it? The
tasks down the side have to be theirs and the dates across the top have to be theirs. So
what can I send them? I think next time I get this request I might just send them a blank
page, a completely empty Excel workbook. But, actually, to be fair, it can be worth
keeping a master template for future similar projects.
Once you've done a project, similar ones in the future can start to become a process as
you use the same plan next time, with just the dates changed. Or, you could use the
most complicated one as your template and then, for each repeat project, you can
delete the bits you don't need. But the main thing is, keep it simple. Don't have lots of
complicated templates for people with automatic macros and stuff because, then most
people won't understand it, they won't use it.
And you'll end up with no project plans at all. So I guess the thing to think about here is,
would it be worth setting up a template of some sort for your repeating general types of
project?
Communicating the plan and getting it signed off
The first reason why Gantt charts are great is for communication. This begins right at
the start of your project. If you were asked to do a very easy project, then you can just
find out exactly what they want, say yes, go away, plan it, and do it. If your project is at
all difficult, which pretty much every project is, then you'll be wanting to find out exactly
what they want and then say, before I promise anything, I just need to do a bit of
planning. Which I think you'll agree, is a reasonable thing to want to do.
You then go away and do the planning, including producing your Gantt chart, which
enables you then to come back and say either good news, I can do your project, or less
good news, I can do your project, but I'll need a bit longer than you would ideally give
me, or more money than you want to spend, or reduce the specification a little to get it
done in the time. So, the Gannt chart not only allows you to check that you can do what
you're promising, but also, it gives you an arguing tool that you can use with your boss
or your customer.
It's so simple and intuitive, that anyone can understand it. Everyone at the kickoff
meeting can see what their part is and they can all commit to doing their part. After the
meeting, you email everyone and you say, just to confirm that this is the plan that you're
all signed up to, and then they can't let you down later in the project. That email is the
best one you'll ever send. So, just to make sure that you're really clear on this
part, there are two kickoff meetings. One for a discussion on what we're going to
have and then after you've done your planning and got your Gantt chart, one for
everyone to sign off the plan, which they've all agreed to.
The Gantt chart is so much better than a list of tasks with start and finish dates. Yes,
you could boil the Gantt chart back down to a list of tasks, and you do now know the
start and finish date of each task, but why would you do that? Why would you lose all
the visionless? A list of tasks doesn't allow you to see the size of the tasks, which ones
are critical, what happens if one task goes late? What effect does it have on the
others? What are the options for catching the time back up? Are there going to be any
resource problems, where several tasks are happening at the same time, etc.
The other thing that's bad about a list of tasks... Sorry, but this is a bit of a pet-hate of
mine. When people say they have a project plan and then they show me a list of tasks
with dates on, I always ask them where they got the dates from, and they never say
they got the dates from a Gantt chart. They always say that they made them up. So,
those start and finish dates are probably wrong. A list is not a project plan. Only a Gantt
chart is. I feel better now.
So, the questions for you are how good are you at kickoff meetings? Do you have them
at all? Would it be better if you had two stages instead of just the one meeting? Please
tell me that you don't have just a list of tasks with dates on them.
Communicating with customers
The other important communication area is with customers. A Gantt chart will allow you
to quickly and easily show customers why it takes so long to do their project. And it will
also justify the price because it shows brilliantly how much work there is. Often projects
are much more complicated than they first sound, and customers don't always realize
the work involved in giving them what they want. It also shows them what they need to
do for their part and when and the effect on the whole thing if they're late.
For example, if you're making a website and the client needs to supply the written
content, they need to commit to delivering it on time. It's also a great sales aid. You look
systematic, organized, experienced. They can trust you so much more than the next
guy who just says, “It’ll take 10 weeks," without any proof. Even if his time's shorter than
yours, how could we know he's right? And you can offer them options. We could do the
project faster, but it'll be more expensive.
Or we can do it faster, but it will involve some risk. Or we can do it cheaper, but it'll have
to be lower quality. And the brilliant thing is that Gantt charts work if the customer
understands them, and also if they don't. In a way, Gantt charts look even more
impressive if the customer doesn't understand them, although they are pretty intuitive to
understand, even if the customer's had no training at all. So have you shared your
Gannt chart with your customer? Would it be helpful if you did?
Assessing risk
The Gantt chart is also helpful when you're thinking about risk. What might possibly go
wrong with the project that you're planning? For assessing the risk of lateness, you
really only need to check the tasks on the critical path. They are by far the most likely
cause of lateness for your project. Although, if there are any noncritical tasks that are
nearly critical, they have a very small amount of float, then you might want to keep an
eye on them as well. For risk of cost overspend, you need to think about the cost risks
of all the tasks.
Any task, critical or not, that ends up costing more than you expected will take you over
budget. You could have extra columns by the side of the Gantt chart for risks, although
normally they would be on a separate page because you might have more than one
risk for a particular task. So you would list how likely and serious the potential problems
are and then add your mitigation plans for making these potential problems less likely
and less serious.
Sometimes there's an iteration required. You need to go back and add more tasks in
order to prevent risks. For example, you might've realized you need to insert buy and
install fire extinguishers. So your Gantt chart might have to be modified after you
thought you'd finished it. But it's not usually difficult to go back and add in a couple of
extra tasks. So to sum up this little section on risk, I want you to ask yourself, have you
looked at the risks for your project, both in terms of time and money? Do you have
enough mitigation plans in place?
Planning to speed up your project
Now we come to the subject of speeding up your project, if it's looking like it's going to
deliver late. If the plan is looking to slow before you start then you need to speed up
some part of it. And this will have to be some of the tasks on the critical path. And
maybe also some of the ones on the nearly critical path. The ones where the floating
tasks have very little float. Because otherwise, when you speed up the critical path by
shortening some of the tasks, these other ones will then become the new longest path.
Your options for speeding up these tasks are as follows. Firstly, putting the money
up. Which might mean throwing more people at it, or putting the quality down. Not really
a good choice but it might be unavoidable. Thirdly, overlapping some of the tasks, if
that's possible. These are known as crashing the project. Remember to focus on the
biggest task first because that's where the biggest gains can be found. And always look
out for the nearly critical paths in parallel.
If you need to speed things up during your project, then the same options apply for the
second half. You've got crashing which was money up, or quality down, or
overlapping. You also have the option to let the project slip, to just run a bit later. And
this might be a better option than spending more or reducing the quality. There is one
more options as well. Do nothing and hope. I don't recommend this one, although often
project managers are tempted by it, since they feel that they've been so unlucky in the
first half, they are owed some luck.
But I think we know that if the first half was bad the second half will probably be just the
same. Unless you do something different. So with any of these changes you'll have to
redo the Gantt chart, but it won't take too long to do. But an important rule is that you
can only reschedule once, and that should be at about half time. Halfway through the
project, take a view and decide whether you think you're going to make it on time and
on budget, or not. And if not, come clean and ask for more time or more money.
Bosses and customers don't like horrible surprises right near the end of their
projects. And remember that you need to ask for more than the same again. For
example, if you're halfway through your project and you're meant to be on fifty out of a
hundred and you're on fifty-five...And this could be money or time, but let's say it's how
much you've spent. You shouldn't forecast a hundred and five at the end. If things went
wrong in the first half, then the second half will surely not be perfect.
And even forecasting a hundred and ten is risky, since the second half is probably going
to be about fifty-five, maybe fifty-four, maybe fifty-six, and forecasting a hundred and ten
and then asking for an extra one or two is going to look really bad. Better to take the
extra stick now. Forecast a hundred and twelve. It's the same amount of stick for a
hundred and twelve, as it is for a hundred and ten, by the way. And then you can be a
hero when you bring it in at a hundred and ten later.
How is your project getting on? Which of the catching up options are you going to
choose? And do you need to confess any lateness or overspend to your boss or
customer? And if you do, how much more are you going to ask for?
Predicting spend
The final use for Gantt charts that I want to tell you about is predicting spend. Before
you start your project, the Gantt chart will allow you to easily generate a spend
curve. This is what you will spend when and it's based on what you expect to be doing
when. If you put the costs along each bar of the Gantt chart, then you can add it to allot
vertically to get your expected spend in each week or month. The Gantt chart is the only
way to generate your predicted spend curve because it's the only way to know what
you'll be doing when.
Then as you go along, your first task is to work out whether you are overspending or
not. This may not be as obvious as you think because time and money can get mixed
up in the accounting for cost. For example, if you're underspent, comparing what you've
spent so far with what you expected to have spent on the project so far by this
date, then it probably means you're behind schedule. You haven't spent the
money because you haven't done the work.
And if you're overspent, it probably means you're overspent. And by the way, being
behind schedule probably means you'll end up overspent. Because you're behind for a
reason, there have been problems of some sort, so you're not only late, but heading
towards being overspent at the end. So, overspent means overspent and underspent
means late, which means overspent. You always lose. But in a way, this is
obvious because any deviation from the plan is going to mean that you spend more
than the plan because hopefully, the plan was to do the project the best and most
efficient way.
So, to unpick progress and spend, you need to check your colored-in Gantt
chart. Looking at just spend tells you nothing. There is no way to tell the
difference between underspent and late. But as soon as you look at the Gantt chart, the
difference is obvious. I've got a great example of this. One of my customers was
building a massive road. It was going to cost 20 million pounds spread over five
years. And I went to see him to ask how he was getting on.
And he said, "Well, one year has gone "and we spent four million pounds, "so
everything's fine." What was I thinking at that point? Well, my first thought is it depends
how much he's done. What if he's only done 10% of the road and he spent four million
pounds? He's heading for 40 million, not 20 million. He could be in huge trouble. There's
also the question of nonlinear spend because maybe he has done what he should have
done for the first year, but maybe the first year was only digging foundations and that
was only meant to cost a couple of million and he spent four.
So, he doesn't really know what it should have cost for the first year and he doesn't
know what he's done. Now, how could he get a closer view of those things? Well, a
Gantt chart would tell him how much is being done and a Gantt chart would tell
him what that first year should cost. So, there are two reasons he needs a Gantt
chart. So, I said to him, "Okay, well that sounds good, "but what does the Gantt chart
say?" And guess what he said. He said, "Hmm, good point. "I don't think we got one of
those." And I just thought, "I can't believe it.
"You got this 20-million-pound project "and no Gantt chart." So I said to him, "Okay. "So,
how do you monitor the progress of this project? "How do you control it?" And he said,
"Oh, I have a monthly meeting "with the contractors." And I said to him, "Okay. "So,
what happens at that meeting? "Do they have a Gantt chart?" And he said, "Well,
no." He said, "If they have, I haven't seen it." He said, "At the monthly meeting with the
contractors, "they tell me stories. “They tell me, 'Oh, we've had terribleness "'with the
weather. It's been so cold "'and the concrete hasn't been setting "'and we're using a
special mixture.'" So, they just tell him stories about what's going on and he basically
doesn't know.
And I just couldn't believe that. So I said to him, "Okay. Well, I'm sure it's all fine." And I
just got out of there. But funny now, I heard from him a few weeks later and he said, "I
don't suppose you could come "and teach us about Gantt charts, could you?" So, I think
it's amazing that there are people out there, who they listen to stories, but they don't
have a colored-in Gantt chart and it means that they don't really know what's going on
with the money. So, once you've worked out what's happening at the moment in your
project, the next question is to work out what's going to happen in the future.
Your objective is to estimate what's often known as the FCC. This is the Forecast Cost
at Completion. And you're going to estimate this from a combination of the progress in
the spend. The main question is whether your problems are going to continue at the
same rate in the second half of your project or whether they are all in the past now. It's
what we always hope, isn't it? We always hope they're in the past, but are they? And so,
for the second half of the project, are you going to get back onto plan? Let's do an
example.
Have a look at this simple project. It's just four tasks: A, B, C, and D, done one after the
other. You can see that the total cost is 70 plus 30 plus 100, plus 160, which comes to
360. And the total expected time is five plus six, plus three, plus eight, which is 22
weeks. Okay, so we're going to spend 360 over 22 weeks. Now, suppose that 16 weeks
have been used up and we've done A and B and we've spent 150, how are we
doing? Well, I think you'll agree, not very well.
A and B should have only taken 11 weeks, not 16, and they should have only cost
100, not the 150 that we have spent. So we're doing badly on both time and money. But
the accountants have a totally different view. They're expecting us to have done A, B,
C and a quarter of D by now because 16 weeks have passed and A, B, and C were
meant to take 14 weeks and then that's two more weeks for us to have done a quarter
of D.
So they will have expected us to have spent 70 for A, 30 for B, 100 for C, and a quarter
of D, which is another 40, so that's 240 by now. They expect us to have spent 240, not
the 150 that we have spent. They think we're underspent because they don't know how
little work we've actually done. So they're happy because they can't see a Gantt
chart, but we know they shouldn't be.
So now, I want you to pause this video and see if you can work out the following. What
do you think the project will end up costing? And when do you forecast it will be
finished? Both as an optimist and a pessimist. This optimist/pessimist question sounds
like it's going to make the question harder, but actually, it makes it easier, because it
helps you to keep your thinking clear. So, please do pause the video and have a go at
this question and then when you restart it, I'll tell you how to work out the answer.
You're back. I wonder what answers you came up with for the cost and the time. Well,
here's the answer explained. Let's do the money first. Now the optimist is going to
say, "A and B should have cost 100, "but we've spent 150 on them. "We're over by
50, "but assuming we get back on to plan, "we'll spend another 260 on C and D, "ending
up with a total cost of 410."That's the optimist back onto plan.
The pessimist will say, "We've been spending a durative 1.5 times the plan." By the
way, this is sometimes known as the cost performance index or CPI and it is 1.5. So,
1.5 times 360 means that overall, we're going to spend 540. So, that's the pessimist
view carrying on as badly as we have been in the first half. Now let's look at the
time. It's the same calculation, really.
The optimist says, "A and B should have taken 11, "but we've taken 16. "We're late by
five. "But assuming we get back onto plan, "we'll take another 11 weeks on C and
D, "ending up with a total of 27." Did you get that? The pessimist, again, they're going to
say, "Well the first half took 16 instead of 11, "so the second half will probably also take
16 "instead of 11," which gives a total of 32, instead of 22 weeks.
By the way, a more correct way to describe this calculation is to say that we've been
progressing at a rate of 11 over 16 compared to the plan. So, the whole job should have
taken 22, but at this slower rate, it's going to take 22 times 16 over 11, which gives us
32 weeks. But who is right? The optimist or the pessimist? Well, it's probably going to
be somewhere in between, but if you want to know which end to pick, only knowledge of
what went wrong with A and B will tell you which of the two views to take for the rest of
the project.
Only you, the project manager, know whether those problems are likely to repeat
again in the second half or not. So, for your project, do you know how much you've
spent so far and have you compared it to what you should have spent? And have you
separated out the spend from the progress by comparing the money with the Gantt
chart? And finally, what is your forecast completion date and your forecast cost at
completion?
Avoiding the common mistakes
So finally, I want to give you a list of my top five mistakes to look out for. And number
one is jumping straight to the Gantt Chart. Always make a network diagram first, so that
you can be sure that you've got the correct critical path. Mistake number two is
getting the wrong level of granularity. Too little makes your plan too high-level and
impossible to estimate. And too much makes your plan too complicated, with too many
tasks. But once you know about the concept of granularity and the fact that you can
have a sub-Gantt for any larger tasks, you should be able to get this right.
The third mistake to look out for is forgetting contingency. Remember to always put
some in, spread along the critical path. The fourth mistake is neglecting the Gantt
chart once you've started. It's easy to keep it colored in as you go, and it will certainly
save you a lot of pain towards the finish date. And the final mistake to avoid is changing
your plan more than once. Customers worry if you keep changing your plan. You get
one shot, and you should do this about halfway through, and ask for plenty, so that you
don't have to come back later and ask for more.
So now you know what to look out for. And if you avoid these, you'll be in good shape.
Wrap-up
Thank you for watching my Gantt chart course. If you want to know more about project
management, then the next step is probably to have a look at my other Lynda courses
on project management. There's one on the whole process of planning projects called
Project Management Simplified. And there's one on how to avoid common project
problems. And then, of course, the other thing for you to do is to have a go at producing
a Gantt chart for your current project. You'll be amazed at how easy they are and how
useful they are. And please do keep in touch with me.
Connect with me on LinkedIn. And if you want to subscribe to my free e-mail tips, I'd be
delighted, just go to free-management-tips.co.uk and put in your e-mail address, and
you'll get useful thoughts from me, free, forever, and they never repeat. I do hope to see
you again, bye for now.