The document outlines a 7 milestone plan to rollout tablets for online ordering at restaurants. Milestone 1 involves getting staff buy-in through meetings. Milestone 2 is sourcing vendors such as website designers, developers, and photographers. Milestone 3 establishes the digital platform by setting up a photo shoot, gathering new content, and designing the website. Milestones 4-5 cover installing the tablets and training staff on their use and updating menus. Milestone 6 integrates the tablets and website with existing POS systems and adds analytics and delivery partners. Milestone 7 is a test launch with friends and family.
The document outlines a 7 milestone plan to rollout tablets for online ordering at restaurants. Milestone 1 involves getting staff buy-in through meetings. Milestone 2 is sourcing vendors such as website designers, developers, and photographers. Milestone 3 establishes the digital platform by setting up a photo shoot, gathering new content, and designing the website. Milestones 4-5 cover installing the tablets and training staff on their use and updating menus. Milestone 6 integrates the tablets and website with existing POS systems and adds analytics and delivery partners. Milestone 7 is a test launch with friends and family.
The document outlines a 7 milestone plan to rollout tablets for online ordering at restaurants. Milestone 1 involves getting staff buy-in through meetings. Milestone 2 is sourcing vendors such as website designers, developers, and photographers. Milestone 3 establishes the digital platform by setting up a photo shoot, gathering new content, and designing the website. Milestones 4-5 cover installing the tablets and training staff on their use and updating menus. Milestone 6 integrates the tablets and website with existing POS systems and adds analytics and delivery partners. Milestone 7 is a test launch with friends and family.
1.1 Organise a staff meeting with GM about the rollout of tablets 1.2 Get a second meeting to consolidate the discussion and more Q&A Milestone 2: Sourcing 2.1 Interview website designers and make a hire 2.2 Interview website developers and make a hire 2.3 Interview photographers and make a hire 2.4 Generate quotes and review costs 2.5 Create contracts and statements of work for vendors Milestone 3: Digital Platform Set up 3.1 Schedule the food and restaurant photoshoot 3.2 Work with restaurant owners to gather new content ideas for the website 3.3 Design and implement new content for the website 3.4 Create online ordering loyalty program incentives Milestone 4: Install tablets 4.1 Schedule an electrician 4.2 Install tablets in the bar areas at the Downtown and North restaurant locations Milestone 5: Staff Training 5.1 Develop online ordering training for staff 5.2 Organise the first training session for a small group for key people from all locations 5.3 Organise the second training session with all the staff at each location 5.4 Train the staff to update the menu 5.5 Execute the online ordering training Milestone 6: Tablets’ integration and compatibility with existing POS system and host software 6.1 Test the new website and ordering system 6.2 Add website analytics software to monitor visitor activity 6.3 Connect the Sauce & Spoon marketing team with Terrific Tablets for branding 6.4 Sign up for third-party delivery platforms and add menu content 6.5 Implement a post-dining survey to assess customer satisfaction Milestone 7: Launch Arrange a test run with friends and family, and mimic a full service, test the training, 6.6 and stress test the tablets. 6.7 Create a launch day plan: staffing, troubleshooting, etc Estimated Duration Notes (Days) Optimistic Confidence Most Likely Pessimistic Rating Known Dates (H/M/L)