KOLEJ UNIVERSITI TUNKU ABDUL RAHMAN 

FACULTY OF SOCIAL SCIENCE AND HUMANITIES

DEPARTMENT OF LANGUAGES

BJEL1023 ACADEMIC ENGLISH

Email Writing Practice 2

Instructions to students
Read the following email and answer the question that follows.

You are Ms. Diana Abdul, the secretary of Teachers for Malaysia, a non-governmental organisation
(NGO) that focuses on teaching underprivileged school children. You have posted a poster on your
website to call for volunteers to assist in teaching a group of students in Sekolah Rendah Kebangsaan
Sungai Pusu, Gombak on the 26th and 27th of March 2022 (Saturday and Sunday). You received the
following email from a student who is interested in volunteering.

Dear Ms. Diana

I am writing to you after reading a poster on your website calling for volunteers to assist in teaching
a group of students in Sekolah Rendah Kebangsaan Sungai Pusu, Gombak on the 26 th and 27th of
March 2022. My friends and I are interested in volunteering because we want to contribute our time
and energy to help these underprivileged school children. However, we would like more
information which is not found on the poster.

Firstly, we would like to know more about the roles that we are required to do. As stated in your
poster, volunteers are going to assist in teaching. We would like to know who we are assisting?
What are the exact roles, responsibilities or tasks that we need to do throughout the volunteering
session?

Apart from that, could you tell us about some of the programmes or activities planned during those
two days?

I would be grateful if you could furnish me with all the information enquired. 

Thank you.

Yours sincerely

Tommy Holland

Question:
In about 150 words, respond to the above email. 
1. In your email, you should:
● provide information about roles, responsibilities or tasks that volunteers need to do during the
volunteering session.
● provide some details on TWO (2) programmes or activities planned during those two days.

2.  Your answer should be presented in the appropriate formal email format learnt in class.
3.  You should use the template provided for writing your answer.