Keggi Glenn

Cawie
PERSONAL WORK EXPERIENCE
May 22, 1998
Customer Service Representative - Walmart Apri - Nov 2019
Unit 1 Purok 3, Brgy. iQor - Iloilo
Namocon, Tigbauan -
Iloilo A chat customer service representative handling complaints from customers, and other
glennkeggi@gmail.com queries. Became a candidate for promotion to become an assistant team leader - was not
able to accept because I have to stop working and continue my studies.
+639303783651

Data Entry - VA
EDUCATION AdVon Commerce 2020 - 2021
Data Entry Assistant for an e-commerce company, doing tasks such as encoding product
Aircraft Maintenance Technology details to a google spreadsheet. I worked as a data entry VA for over a year until the
FAST Aviation Academy company didn't need data entry assistants anymore.
2016 - 2019

How to become a VA - Online Customer Care Representative

Training Carelon Global Solutions 2022 - Present
Home-based Connect
Aug - Sept 2020 As a Customer Care Representative, I am responsible to giving the callers, specifically
medical providers/representative the best experience they should have when calling us. I
am responsible for giving correct information, and as a US based insurance company, I make
sure to HIPAA validate the caller before giving the appropriate information. In my stay in
SKILLS the company, I am proud to say that I have not experience having any accuracy errors.

Virtual Assistant

Customer Service

Writing REFERENCES
Management
Francisco Cañas Fel John Santiago
Team leader - iQor Team Leader - iQor
Phone: 09106653618 Phone: 09564579255

Yuchie Michiko Sayson

CCR - Carelon Global Solutions
Phone: 09089997252