Assisted Application

PA-NTB Flow

This document provides information on complete user journey of the Assisted

application
 NTB
Flow

Login

Enter Employee ID
Enter Password (BAN ID)

Select to view
Password

Select Login into

system
 NTB
Flow
Dashboard On successful Login, this screen will be displayed

LOGOUT: Select to Logout

Executive Name and Last login
from the system
Date & Time can be seen here

Credit Card: Select to start

new credit application

Select to view and continue

Reassign Applications
Select to view and continue
Pending Applications
 NTB
Flow
Application
Enter Customer Mobile
Number
 NTB
Flow

Select Validate to validate

the customer Mobile
number.
 NTB
A SMS is sent to entered
Flow
mobile number requesting
customer to provide consent
for bureau check

Select Ok

Below SMS Will be sent to Customer:

We need consent to use your details for
credit bureau check for your ICICI Bank
Credit Card application. To provide consent,
SMS AST YES to <XXXXXXX>. T&C apply.

Customer to provide consent by sending SMS

‘AST YES’ to ‘9222208888/9215676766’
 NTB
Flow

Select ‘Done’ process will

continue further only if
customer sent consent SMS
 NTB
Flow

Processed successfully if
customer provides consent
for bureau check

Proceed further for application

 NTB
Flow

If Application is already
initiated earlier and
dropped-off. Again enter
same mobile at number later
time,
This Message will be
displayed, and app form will
continue from last updated
stage upon selecting ‘OK’
 NTB
Flow

If Application is already
completed and pushed for
further processing or The
customer rejected earlier and
is applying again within a
month. This message is
displayed
PA-NTB Flow Flow type will be visible over
here.
Which will be PA-NTB

DMA Code:1720018

Put BAN ID in Lead Fulfiller

and Generator
Select “0009” as Sol ID
Customer Details will be fetched
and auto-populated in the
respective fields
For All the Flows –
The Account having the offer will
be auto-populated and respective

PQ1KYC, PQNoKYC Relationship will be auto-selected.

& NoPQ1KYC
Please Note:
If any of the below fields are changed
then case will be processed as NTB and
no offer benefit will be applicable:
1. First Name
2. Middle Name
3. Last Name
4. PAN
5. DOB
6. Gender
User will also be notified.

Please Note:
Also For 1KYC cases, if address is changed
the KYC proof will be mandatory.
 NTB
Flow

Application form
Please find example application form generated post completion of digital journey
attached.
 NTB
Successful Flow
Income Document that need
to be collected from the
Case - customer during application
flow.

Product Scenario 1: Not Required

Selection
Credit Limit / Tentative
Credit Limit of Customer
will be derived from BRE
and displayed.

Imputed Income of the

customer will be derived
from BRE and displayed.
 NTB
Income Document that need
Credit Limit / Tentative
Flow
to be collected from the
Credit Limit of Customer customer during application
will be derived from BRE flow.
and displayed.
Scenario 2: Latest 1 month
salary slip

Imputed Income of the

customer will be derived
from BRE and displayed.
 NTB
Credit Limit / Tentative
Flow
Income Document that need
to be collected from the
Credit Limit of Customer
customer during application
will be derived from BRE
flow.
and displayed.
Scenario 3: Latest 1 month
salary slip and latest bank
statement reflecting min 3
months salary credit

Imputed Income of the

customer will be derived
from BRE and displayed.
 NTB
Credit Limit / Tentative
Flow
Income Document that need
to be collected from the
Credit Limit of Customer
customer during application
will be derived from BRE
flow.
and displayed.
Scenario 4: Latest 1 year
ITR

Imputed Income of the

customer will be derived
from BRE and displayed.
 NTB
Flow
Product Gird and Features

Please find Credit cards with fee and feature details attached. Document consist of all
the credit cards that can be sourced.