13/4/23, 11:44 Scanner Hardware Stopped Scan : Replace Collimator CAM (A/B) Motor and coupling assembly.

Scanner Hardware Stopped Scan : Replace Collimator CAM (A/B) Motor

and coupling assembly.
Issue

Scanner Hardware Stopped Scan or Scan Abort.

Noise from gantry while rotating.

Troubleshooting

Collimator CAM Motor and Coupler

Troubleshooting Details:
Collimator General Troubleshooting
Examine logs for errors
Run Diagnostics to help isolate issue
Do a visual inspection, look for obvious damage or loose connections
Examine collimator fuses
Test motions by hand
For more information on doing these steps see the product service manual.
Do not under any circumstances take a working CCB board from a working collimator and use it to
attempt to repair or troubleshoot a collimator issue. The collimator char file that is located on the CCB
board will be over written during flashdownload making the working collimator unusable. The
collimator will have to be replaced by a new unit.
Detailed Troubleshooting:
Run Collimator Diagnostics for at least 120 seconds and observe motions. Set for continues motion
and all aperture and filter positions.
Cam motor A or B not driving:
1. If one cam motor trying to move and the other seems frozen, often with crack or bang
noise, the motor that is not moving is the bad one.
2. With power applied to the collimator and not in diagnostic mode, check to see if the cams
can be moved by hand. This should not be able to be done.
3. Check fuse F1 and F2 on the CCB. (Before replacing the CCB for a blown fuse, try
replacing just the fuse)
4. If either fuse is blown, order the CCB and cam motor. Replace the CCB and if F1 was
blown replace cam motor A, if F2 was blown replace cam motor B.
5. Check coupler for cam motors. If broken replace the Cam motor and coupler.
6. LS 1.X - Brightspeed collimators have a motor drive amplifier that is swapable between
the A and B Cams. See if the problem moves with the drive amp.
7. If the above does not fix the issue the cam encoder may be defective. The encoder is part
of the collimator FRU and requires the replacement of the entire collimator.

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13/4/23, 11:44 Scanner Hardware Stopped Scan : Replace Collimator CAM (A/B) Motor and coupling assembly.

Cam A and B not driving and the Filter is also not driving
1. Check the incoming 48VDC on the CCB from test point 9 to 10. If the 48VDC is missing
troubleshoot backwards to the rotating 48VDC supply.
2. If the 48VDC is present and F1 and F2 are not blown on the CCB check the 24VDC from
test point 16 to 10. If the 24VDC is missing order the CCB, a cam motor and collimator filter
assembly.
3. Replace the CCB first. If after replacement the filter does not drive, replace the filter
assembly. If one of the cams do not drive replace the cam motor.

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13/4/23, 11:44 Scanner Hardware Stopped Scan : Replace Collimator CAM (A/B) Motor and coupling assembly.

Resolution

Replace collimator cam (A/B) motor and coupling assembly.

Details:
It is the service persons’ responsibility to use the appropriate system documentation to effect repairs
and prove the service action had the desired or intended effect, with no adverse effects.

Refer to Class C, Dir 5193575-800, Rev 5 >>Replacement > Gantry > Collimator > Cam Drive Motor
and Flex Coupling Replacement, which can be found on the Distributed Technical CDROM/DVD, or
online at:

Links to any needed documentation is found in the Product details as an attachment called
"ProductDocumentLinks."
 

NOTE: If the encoder counts are just a few ticks away from the commanded position. Check
and tighten motor/coupling set screws first.
 

Part Number

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13/4/23, 11:44 Scanner Hardware Stopped Scan : Replace Collimator CAM (A/B) Motor and coupling assembly.

5271284-3 (replaces 5271284-2, 5271284, 2404178) Collimator Motor with anti fretting
compound and Coupling Assembly

5488203 F1 F2 Fuse for CCB

Comments:
-- FE ASSIST-- 5271284-3 is a Second Opinion part

Error Code

With this problem or issue, you may find one or more of the following errors:

Error: 260133171 An error occured attempting to home CAM A or B

Error: 260101023 The CCB has notified the system of an error condition which prevents scanning

Error: 260133154 CAM A Motion With Out Command Exceeded The Warning Tolerance

Error: 260133155 CAM (A or B) Motion With Out Command Exceeded The Error Tolerance

Error: 260133156 CAM A/B Move Timeout Timer expired - move did not complete in time

Error: 260133163 CAM (A or B) Move Is Out of The Retry Tolerance

Error: 260133167 - (CAM A/B or Filter A/B) drive monitoring detected no motion when motion

Error: 260133168 CAM A / B drive monitoring detected movement in wrong direction

Error: 260133169 drive monitoring detected the current motor position is out of the tolerance band for a successfull
move

Error: 260133172 The Aperture failed to move to the requested position

Error: 260133175 Aperture Homing Problem

Error: 260133176 Did not detect an encoder index pulse when homing CAM A/B

Error: 260133178 The current CAM positions are invalid for a position translation

Error: 260133224 The collimator has detected motor slip during z-axis tracking

Error: 260133223 CAM A Failed to Move To Correct Position For Beam Tracking.

Error: 260133164 CAM A/B Move Is In The Retry Tolerance. The Requested Move Will Be Attempted Again. Retry
No: X

Error: 260142520 CAM A drive monitoring detected the current motor position is out of the tolerance band for a
successfull move

Modality / Product

Discovery CT590 / Optima CT580 / RT

Discovery CT750 HD (CT)
LightSpeed 7.x (VCT, VCT Select, Pro32)

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13/4/23, 11:44 Scanner Hardware Stopped Scan : Replace Collimator CAM (A/B) Motor and coupling assembly.
LightSpeed RT16 & RT16 Xtra with GRE and GDAS16 gantry.
Optima 660
Revolution Discovery CT - AKA GSI or HD
Revolution EVO - Optima CT660 M40

Component

- ReqRef
- R0
- REM

Last Modified Date: 07/05/2021 ID: 70832

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