Professional Documents
Culture Documents
SM Assignment 2
SM Assignment 2
SM Assignment 2
SUBMITTED TO:
JOSEPH SCHOOL OF BUSINESS STUDIES & COMMERCE
process because the entire success of the organization depends on the efficient
Strategy implementation involves actions and tasks that are needed to be performed
Implies that a strategy should be actionable. A strategy is made actionable with the help
management is not just restricted to formulating the plans, but also extends to
Varied Skills:
knowledge, attitude and abilities are required to implement a strategy. These skills help
2
Wide Involvement:
Means that strategy implementation requires the participation of the top, middle, and
lower level management. Top management must clearly communicate the strategy,
which needs to be implemented, to the middle management. You should note that the
Integrated Process:
Four possible combinations that serve as a link between the formulation and implementation of
3
Incomplete information about the strategy
implementation
An organization can overcome preceding barriers with the help of the following measures:
Managing the change in complex situations where change can be any modification in
human behavior, culture, and nature of the organization. The managers often fail to
According to Steiner; “the implementation process covers the entire managerial activities
processes.”
motivating, leading, directing, integrating, communicating and innovation are in some degree
4
Successful strategy implementation can be initiated by following a three-stage process. In the
three-stage process, every stage involves different tasks and activities. The process of strategy
1. Activating Strategies
After formulating a strategy, it is activated by dividing the strategy into plans, programs,
2. Managing change
Change management involves identifying a required change and preparing the organization to
manage that change. The organizations should see change as a positive process rather than a
negative thing because it results in experience and learning. The change also offers various
opportunities, such as deregulation of strict laws that hinder the organization’s work process.
3. Achieving Effectiveness
Achieving effectiveness refers to achieving the organizational effectiveness, which specifies the
For instance, an organization has planned to achieve a sales growth of 15% in a year, and as the
year passes by, the organization achieves 18% sales growth. In this case, it can be said that the
organization has achieved effectiveness. The organization would be called ineffective if its sales
5
Different types of implementations
It is a broad concept that consists of different types of implementations such as project,
The project implementation is done through project management that is defined as the
functional discipline of management that involves planning, organizing, leading, and controlling
activities.
PMI has defined the project management as “the discipline of planning, organizing, and
managing resources to bring about the successful completion of specific project goals and
Behavioral implementation involves the behavior of employees that is influenced by the type
6
Leadership implementation helps in implementing the strategies by performing important
Creative strategy
A creative strategy is made up of 2 essential parts.
First, the creative aspect. What typically comes to mind are design teams, writers,
photographers, product designers, and digital media managers when we talk about creatives in
the workplace. Creative are the people who form the basis of new products and strategies, with
Second is the actual strategic planning that is done to help a new marketing project find high
rates of success.
Essentially, creative strategy development is the process of identifying your marketing goals
and designing a strategic plan to achieve them. It’s how you will lead your team in the right
direction. These strategies allow you to create content that reflects the company’s values,
engages customers, and solves a problem. A creative strategy will guide your business from its
7
5 Essential Elements Of A Successful Creative Strategy
While creative strategies can vary in their action plans and goals, there are 5 main elements of a
creative strategy that play a vital role in its creation. These include:
1. Brand Awareness
This is the knowledge you have of what helps people identify your company, product, or
personal brand. What are the long-term goals of your brand? What is the brand’s history? What
has the growth of your brand looked like? What is your mission statement? What are the main
values? All of these concepts play a vital role in the development of your creative strategy and
2. Main Objective
3. Target Audience
Who are you directing your marketing efforts towards? Knowing who you are talking to in your
marketing will determine what strategies would best resonate with your ideal customer. Think
of things like gender, age, demographic, financial status, likes and dislikes, etc. Many companies
will even create a client avatar reflecting the ideal customer who the marketing campaign
4. Primary USP
The Unique Selling Proposition is why you’re the best person to be providing your
service/product. The USP makes you stand out from your competitors by differentiating your
8
offer.
5. Tone
Many companies have created a tone guide for their marketing department to follow when
creating any material for the company. This ensures that the voice of the company sounds the
same across all platforms and is easily identified by their consumer base. A coherent tone
across all of your marketing is essential in continuing to grow your brand and attract your target
audience.
The process of developing and implementing a creative strategy is made up of 4 main parts:
planning, developing, implementing, and measuring. Let’s take a deeper look at each one.
Setting goals that reflect your company’s values and are in line with its long-term goals
is the first step in planning your creative strategy. Goals can include things like boosting
engagement on social channels, creating hotter leads in your funnels, increasing sales,
where methods like SMART Goals can be highly beneficial, ensuring they are specific,
What problem are you solving for your target audience? What are their pain points?
When you consider these questions, it is important to go deeper than surface level.
9
When you think about the benefits you’re offering them, think about how they solve the
bigger issues in their lives. For example, if you’re marketing a system to enhance team
management, you’re making it easier for managers to interact with their team. You’re
also helping them maintain their projects through one system. When you consider the
deeper pain points, you’re creating a product that serves your customers’ bigger
struggles. These include providing those managers with regaining their time, tracking
progress with ease, and making deadlines nearly impossible to miss, all from one
singular tool. Identify your audience’s pain points, and create a strategy to highlight
When you’re developing a new creative strategy, a diverse team is beneficial. Diversity
allows for a higher variety of perspectives, providing a better selection of ideas. Varying
and a strategy that will connect on a more personal level with your audience.A great
way to begin planning your creative strategy is to work backward from the goals you’ve
chosen. This will help you create a well-structured plan that keeps the timeframe of the
project in mind.
Specifically, your USP is where you’ll define why you’re the best option. This will position
you as the authority in your industry and is the first step in building trust with your
customers. However, before you can position yourself as the best option in the industry,
you must first know exactly who your ideal customer will be. You can achieve this by
10
researching your target audience at length. Being knowledgeable about who you’re
targeting will help you develop a more directed, personable strategy. This will allow you
The easiest way to do this is to set milestones to gauge progress throughout the project’s
lifetime. This will provide you with a way to adjust your strategy if you find it’s not aligning with
Depending on your project, your key performance indicators (KPI) will fluctuate to fit the
Click-through rates
Number of sales
When beginning any new marketing campaign, it is essential to pre-test your strategies
in smaller pools. This will help you gain a better understanding of the potential success
of your creative strategy. This will also provide you with the opportunity to identify any
the pre-test stage, using an A/B test strategy is a great way to compare campaigns that
have slight differences in them. This will provide you with the opportunity to see how
11
each one performs and create your final campaign using the data collected from each.
Once you’re satisfied with your pre-test results, it’s time to execute your final project
Once you’ve executed your final product, ensure you check in on its success at various
stages. This will let you monitor its progress and pivot if needed. The best way to do this
compare data from past creative strategies to the data being received from your current
strategy. This will give you a strong indication of growth over longer periods of time and
allow you to measure success on a larger scale. This also provides you with a unique
opportunity to “bring back” previous aspects of a creative strategy that performed well
in the past.
Optimize
If you don’t meet your goals right away, consider completing some additional testing of
various marketing techniques (if time allows), while still maintaining the essential
aspects of the project. If you do find your creative strategy failing, use it as a learning
opportunity. Evaluate why your creative strategy may not have performed the way you
had hoped. Take a deeper look into your USP, tone guide, and target audience research
to determine if there are any aspects that may have been missed or need to be
tweaked. Use all the data you have to make a more informed strategy for your next
project.
12
A creative strategy is an intentional and strategic approach a company takes in developing
and implementing steps that will ensure and support your long-term business growth.
Your creative strategy serves as a call to action for teams and provides the guiding principles
In it, you will outline each aspect of what you’ll need to do, from the messaging and creative
assets to relevant channels and estimated budget. It also defines your target audience and
thought must be put into what and how you do it. We suggest you heed this advice:
Make it goal-oriented and focused. Your creative strategy should answer the why,
Be mindful of time. Include a timeline in your strategy so each team member stays on
Share it with relevant stakeholders. Achieving your marketing goal requires a high level
of collaboration, which means each stakeholder must see and understand how it aligns
13
6 must-haves for creative strategy
Now that you have a solid idea of what your creative strategy will help you achieve, let’s dive
Understanding what you are trying to achieve is fundamental to writing an effective strategy.
Before diving into action, take some time to write down what your main goals are. This will
inform all of the subsequent steps you’ll take, including budget and resource allocation, and
messaging.
For example, if your goal is to increase online engagement with customers, your strategy will
look very different than if your goal is to boost lead generation by 20%.
Share these goals with everyone who will be involved in bringing them to life. Complete team
A creative strategy statement is one or two statements that describe the purpose of your
The statement should answer the question, “How can we get customers to buy our products or
Choosing the right key performance indicators an important step in developing your creative
14
Again, your KPIs will depend on what your goals are. For example, if your goal is to increase
online engagement with your customers, some of your KPIs might be the number of
impressions for social media posts, the number of likes/comments, and how many mentions
You will also need to determine how to measure each of these. Do you want to reach a certain
number of impressions by the time the quarter ends, or do you want to increase the number of
In this step, you need to decide what you are going to say, how you want to say it, how you will
Other considerations include what the content will look like, and where it will appear (i.e. what
channels you will use). The length, tone, and style of your messaging should be consistent with
your overall goal, and make sense for the target audience. Promoting a recognizable and solid
5. Set a budget
To do this, you must first understand the scope of your initiative, including:
How much you will rely on paid marketing vs. organic marketing
The cost of paid services (including running online ads, paying vendors, and possibly
15
6. Create a timeline
A timeline helps you build a realistic budget, as well as enabling stakeholder alignment.
When each contributing team member understands key deadlines and milestones, you can
But it's not easy. Many companies repeatedly fail to truly motivate their people to work with
Most companies and organisations know their businesses, and the strategies required for
success. However, many corporations - especially large ones - struggle to translate the theory
into action plans that will enable the strategy to be successfully implemented and sustained.
Here are some leading edge methods for effective strategic corporate implementation.
These advanced principles of strategy realisation are provided by the Farsight Leadership
Most companies have strategies, but far fewer achieve them. Various studies support this view,
for example:
A Fortune Magazine study suggested that 70% of 10 CEOs who fail do so not because of bad
strategy, but because of bad execution. (Source: Why CEOs Fail - R Charan & G Colvin, Fortune
In another study of 200 companies in the Times 1000, 80% of directors said they had the right
strategies but only 14% thought they were implementing them well, no doubt linked to the
16
finding that despite 97% of directors having a 'strategic vision', only 33% reported achieving
'significant strategic success'. (Source: Why do only one third of UK companies achieve strategic
The message clear - effective strategy realisation is key for achieving strategic success.
Essential Elements
personal growth, values-based leadership and planning that recognises human dynamics
turning strategy into action - entails a phased approach, linking identified performance
factors with strategic initiatives and projects designed to develop and optimise
1) Motivational Leadership
People look to leaders to bring meaning, to make sense of the seemingly unquenchable
demand for results and the need for individuals to find purpose and value.
Leadership is the common thread which runs through the entire process of translating strategy
into results and is the key to engaging the hearts and minds of your people.
Whether you are distilling strategy to achieve clarity of intent, engaging your people to drive
the strategy into action process or performance managing the resulting actions, effective
17
2) Strategy into Action
'Strategy into Action' planning is a phased approach charting a course through performance
factors, linking strategic thrusts to project, departmental and individual activity. The ultimate
goal is to enable organisations to effectively translate strategic intent all the way through to
The real need is to creatively and systematically unfold the strategy, bring it to life by creating
integrated action plans across an organisation that ensure all functions and divisions are aligned
behind it.
There are three distinct phases, identified and demonstrated by the questions listed:
What does it mean for each operational unit within the organisation?
What are the few important themes that need to be worked on to deliver the intent?
18
By following this process you and your team - directors, managers, and team members - can
Involving the right people is is essential to making the right decisions on priorities, and to
The objective is for everyone in the organisation to understand the strategy and specifically
3) Performance Management
Too often great plans stay as 'plans'. Typically, the energy and enthusiasm generated during the
planning process quickly ebbs away, swamped by the weight of day to day operational issues.
The organisation and its people gravitate to fire-fighting and reactive task scheduling, instead of
To make the strategy 'live' everyone in the organisation needs to be engaged to take action,
which means:
Setting individual targets and work plans aligned to the strategic priorities
Performance management is a key factor in getting the whole organisation aligned and
19
The characteristics of an effective performance management system, such as FarsightPlus® are:
it must acknowledge and enable emotional contracting with all staff, which is so vital for
This emotional contracting element is commonly overlooked by organisations, and then they
wonder why the people have 'failed' to do what the organisation expected and asked them to
do.
Emotional contracting (also referred to as 'the psychological contract') is the crucial and
powerful link between the organisational intent, and the motivations, values and aspirations of
the people.
A good IT-based performance management system must enable effective processes and
Obviously look for business results and progress on the delivery of targets and KPI's (Key
Performance Indicators).
You need also to look for signs that your people have really got the corporate message and
20
A well known story illustrates the point:
A group of US Senators were visiting NASA at the time when funding was under threat. One
Senator asked a man cleaning the floor "So what are you doing here?" The man answered, "I'm
How closely do your people identify and associate their own roles with your organizational
purpose?
Do your people really know what your corporate aims are, and if so do they see and agree with
Sadly in many organisations the vast majority of staff do not understand the corporate aims, let
Strategy realisation will not happen without the people being an enthusiastic part of the effort.
The 'Man on the Moon' statement is a real benchmark of the process quality for turning any
Every single person must know what they are doing, why they are doing it, and above all, must
If your methods enable every single person to know what they are doing, and why, and to be
emotionally committed to it, then the process of turning strategy into action is probably
working.
Ask yourself some of these questions and you will begin to see how to make your own
strategies happen.
These strategic realisation principles are contributed by Farsight Leadership, which is gratefully
acknowledged.
21
Strategic Implementation
Implementation is the process that turns strategies and plans into actions in order to
accomplish strategic objectives and goals. Implementing your strategic plan is as important, or
even more important, than your strategy. The video How to Build a Strategic Plan You Can
Actually Implement is a great way to learn how to take your implementation to the next level.
ritical actions move a strategic plan from a document that sits on the shelf to actions that drive
business growth. Sadly, the majority of companies who have strategic plans fail to implement
them. According to Fortune Magazine, nine out of ten organizations fail to implement their
86% of business owners and managers spend less than one hour per month discussing
strategy
A strategic plan provides a business with the roadmap it needs to pursue a specific strategic
direction and set of performance goals, deliver customer value, and be successful. However,
this is just a plan; it doesn’t guarantee that the desired performance is reached any more
than having a roadmap guarantees the traveler arrives at the desired destination.
22
Getting Your Strategy Ready for Implementation
For those businesses that have a plan in place, wasting time and energy on the planning process
and then not implementing the plan is very discouraging. Although the topic of implementation
may not be the most exciting thing to talk about, it’s a fundamental business practice that’s
The strategic plan addresses the what and why of activities, but implementation addresses the
who, where, when, and how. The fact is that both pieces are critical to success. In fact,
companies can gain competitive advantage through implementation if done effectively. In the
following sections, you’ll discover how to get support for your complete implementation plan
Because you want your plan to succeed, heed the advice here and stay away from the pitfalls of
Lack of ownership: The most common reason a plan fails is lack of ownership. If people
don’t have a stake and responsibility in the plan, it’ll be business as usual for all but a
frustrated few.
Lack of communication: The plan doesn’t get communicated to employees, and they
Getting mired in the day-to-day: Owners and managers, consumed by daily operating
Out of the ordinary: The plan is treated as something separate and removed from the
management process.
23
An overwhelming plan: The goals and actions generated in the strategic planning
session are too numerous because the team failed to make tough choices to eliminate
A meaningless plan: The vision, mission, and value statements are viewed as fluff and
No progress report: There’s no method to track progress, and the plan only measures
what’s easy, not what’s important. No one feels any forward momentum.
No accountability: Accountability and high visibility help drive change. This means that
each measure, objective, data source, and initiative must have an owner.
improving performance, employees must also have the authority, responsibility, and
tools necessary to impact relevant measures. Otherwise, they may resist involvement
and ownership.
It’s easier to avoid pitfalls when they’re clearly identified. Now that you know what they
24