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Beko HITV 8733 Service Manual
Beko HITV 8733 Service Manual
WASHING MACHINE
SERVICE MANUAL
SYK ANK SERVICE MANUAL
1. Door
2. Contents
1. COVER……………………………………………………………………………………………………………………………………………………1
1. DOOR ...................................................................................................................................................... 2
2. CONTENTS ............................................................................................................................................... 2
3. SAFETY WARNINGS ...................................................................................................................................... 6
3.1 GENERAL SAFETY ........................................................................................................................................... 6
3.1.1. Electrical safety ............................................................................................................................... 6
3.2 INTENDED USE .............................................................................................................................................. 7
3.3 CHILD SAFETY ............................................................................................................................................... 7
3.4 COMPLIANCE WITH EEE DIRECTIVE ................................................................................................................... 7
3.5 PACKAGE INFO .............................................................................................................................................. 8
3.6 DISPOSAL OF WASTE PRODUCT ......................................................................................................................... 8
3.7 POINTS TO BE PAID ATTENTION TO DURING SERVICE .............................................................................................. 8
4. PRODUCT INSTALLATION / INSTALLATION RULES / SETTINGS ............................................................... 10
4.1 CORRECT PLACE FOR INSTALLATION ................................................................................................................. 10
4.2 REMOVING THE PACKAGE SUPPORT................................................................................................................. 10
4.3 REMOVING THE TRANSPORT SAFETY BOLTS....................................................................................................... 11
4.4 CONNECTION TO THE SUPPLY WATER .............................................................................................................. 11
4.5 CONNECTION TO THE WATER DRAIN................................................................................................................. 12
4.6 ADJUSTMENT OF LEGS................................................................................................................................... 13
4.7 ELECTRICAL CONNECTION .............................................................................................................................. 14
4.8 TRANSPORTATION OF THE PRODUCT ................................................................................................................ 14
5. USE OF PRODUCT AND BYPRODUCTS .................................................................................................... 15
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3. Safety Warnings
This section contains safety instructions that will help protect from risk of personal injury or
property damage. Failure to follow these instructions shall void any warranty.
This product can be used by the children who are at the age of 8 and over and the
people whose physical, sensory or mental skills are not fully developed or who do
not have necessary required experience and knowledge as long as they are
supervised or trained about the safe use of the product and its risks. Children
should not play with the device. Cleaning and maintenance works should not be
performed by children unless they are supervised by someone.
Never place the product on a carpet-covered floor. Otherwise, lack of airflow
beneath the machine will cause electrical parts to overheat. This will cause
problems with your product.
Always have the installation and repairing procedures carried out by the Authorized
Service Agent. Manufacturer shall not be held liable for damages that may arise
from procedures carried out
by unauthorized persons.
Observe the instructions on the label of textiles and the detergent package.
Product should be unplugged during installation, maintenance, cleaning and repair
procedures.
Always have the installation and repairing procedures carried out by the Authorized
Service Agent. Manufacturer shall not be held liable for damages that may arise from
procedures carried out by unauthorized persons.
If the power cord is damaged, it should be replaced by the manufacturer, aftersales
service or a similarly qualified, certified person (preferably electrician) or a person to be
designated by the importer in order to prevent the risk.
This product is for domestic use only. It is not suitable for commercial use and it must
not be used for anything other than its intended use.
Product should only be used to wash and rinse the textile products having the
appropriate labels.
Manufacturer does not accept any responsibility for any damages arising out of
incorrect use or transport.
Service life of the product you purchased is 10 years. During this period, original spare
parts will be available to operate the product properly.
This product does not contain the harmful and prohibited substances which are
specified in Directive * “Restriction on Use of Some Hazardous Substances in Electrical
and Electronic Equipment” (EEE) * issued by the Ministry of Environment and Forestry
of Republic of Turkey.
It complies with EEE * Directive
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This product has been manufactured with high quality parts and materials which can be
reused and are suitable for recycling.
Therefore, do not dispose the product with normal domestic waste at the end of its service
life. Take it to a collection point for the recycling of electrical and electronic equipment.
Please consult your local authorities to learn the nearest collection point. Help protect the
environment and natural resources by recycling used products. For children's safety, cut
the power cable and break the locking mechanism of the loading door so that it will be
non-functional before disposing of the product.
During panel installation, make sure that the cables to be mounted onto the electronic
card are not pinched between the bracket sheets. It should be ensured that all the
sockets on the electronic card are seated well.
Is should be ensured that cable in the installation of cable group is not damaged.
Stripped or damaged cables should not be installed.
Cable route should be taken into account during installation; cable’s coming into contact
with sharp surfaces should be avoided and it should not be pinched.
It should be ensured that the sockets of all components which are serviced are seated
well. Arc may occur in case of inadequate contact.
It should be checked that the serviced product is connected to a grounded outlet which
is protected by a fuse with suitable current. Connection should not be made with
extension cable or multiple outlet. Moreover, no extension should be made to the
power cord or internal cables.
Put the serviced product onto a sound ground; do not put it on a carpet with high pile or
other similar grounds. Electrical parts may get overheated since air cannot circulate
from under the device.
Do not put the serviced product onto its power cord or another cable.
If you have to unplug the serviced product from the mains, never grab it from its
power cord, always unplug it by holding its plug only.
Check the power cord and plug of the serviced product. If its power cord or plug is
faulty, replace the power cord group completely with a new group. Please make sure that
the cables are not shortened, snapped, stripped, hardened and plug ends are not broken,
cracked, oxidized or loosened.
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SYK ANK SERVICE MANUAL
Check the outlet which the serviced product is plugged in. Product should not be
plugged in the outlets which are loosened, dislocated from its housing, broken, in contact
with water, dusty, dirty, oiled.
Along the route of the power cord from the outlet to the machine, make sure that the
cord does not come under heating sources, cupboards, devices, etc. which may damage
the product.
During service, do not perform hot works on the machine, such as soldering,
welding, etc. Do not leave these devices on the machine.
During service, do not wipe the machine with flammable and combustible
substances such as thinner, alcohol, etc.
After the machine is serviced, do not forget any paper-based materials inside the
machine such as service slip, brochure, etc.
IMPORTANT:
When the machine is required to be serviced by being tilted to the front, its transport safety
bolts should be installed.
This is required for the front components of the machine not to be damaged.
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SYK ANK SERVICE MANUAL
Refer to the nearest Authorized Service Agent for installation of the product. To make the
product ready for use, review the information in the user manual and make sure that the
electricity, tap water supply and water drainage systems are appropriate before calling the
Authorized Service Agent. If they are not, call a qualified technician and plumber to have
any necessary arrangements carried out.
Preparation of the location and electrical, tap water and waste water installations
at the place of installation is under customer's responsibility.
Make sure that the water inlet and discharge hoses as well as the power cable
are not folded, pinched or crushed while pushing the product into its place after
installation or cleaning procedures.
Installation and electrical connections of the product must be carried out by the
Authorized Service Agent. Manufacturer shall not be held liable for damages that
may arise from procedures carried out by unauthorized persons.
WARNING: Prior to installation, visually check if the product has any defects on it.
If so, do not have it installed. Damaged products cause risks for your safety.
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Figure 4.1
DANGER!
Your product is heavy. Remove packaging reinforcement as displayed in the
figure.
Be careful not to get your hand caught under the machine during this
procedure.
WARNING: Do not remove the transportation safety bolts before removing the
packaging reinforcement.
Figure 4.2
1 Use the tool in the user manual bag to loosen all bolts until they
rotate freely. (C)
2 Remove the transportation safety bolts by turning slightly.
3 Attach the plastic covers supplied in the user manual bag into the holes on
the rear panel. (P)
Keep the transportation safety bolts in a safe place to reuse when the washing
machine needs to be moved again in the future.
Never move the product without the transportation safety bolts properly fixed in
place!
If you will use the double water inlet product as a single water inlet (cold), before
operating the product, make sure you insert the plug supplied with the product to
the hot water inlet. (It applies to the products with which blind plug group is
assigned.)
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WARNING: Models with a single water inlet should not be connected to the hot
water tap. In such a case the laundry will get damaged or the product will switch to
protection mode and will not operate.
WARNING: Do not use old or used water inlet hoses on the new product. It may
cause stains on your laundry.
Figure 4.5
1 Connect the special hoses supplied with the product to the water inlets on the product.
Written in red
hose (left) (max. 90 ºC) is for hot water inlet, hose with blue marking (right) (max. 25°C)
it is for cold water inlet.
WARNING: Ensure that the cold and hot water connections are made correctly when
installing the product. Otherwise, your laundry will come out hot at the end of the
washing process and wear out.
2 Tighten the hose nuts securely by hand. Never use a tool when tightening the nuts.
3 Open the taps completely after making the hose connection to check for water leaks at
the connection points. If any leak occurs, turn off the tap and remove the nut. Retighten
the nut carefully after checking the seal. In order to prevent the water leaks, keep the taps
closed when you do not use the product.
End of the drain hose should be attached directly to waste water drain, lavatory or
bathtub.
WARNING: Your house will be flooded if the hose comes out of its housing during water
discharge. Moreover, there is risk of scalding due to high washing temperatures! To
prevent such situations and to ensure smooth water intake and discharge of the machine,
fix the end of the discharge hose tightly so that it cannot come out.
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Figure 4.5
Figure 4.8
WARNING: Adjust feet so that the product will be balanced on the location it will
be used.
• Ensure balance by setting its legs.
• Check for any play by pressing the product from upper diagonal edges.
Otherwise, the product may move from its place and cause crushing, noise and
vibration problems.
•Do not use any tools to loosen the lock nuts. Otherwise, the lock nuts may get
damaged.
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SYK ANK SERVICE MANUAL
Connect the product to a grounded outlet protected by a 16 A fuse. Our company shall
not be liable for any damages that will arise when the product is used without
grounding in accordance with the local regulations.
•Connection must comply with national regulations.
•Power cable plug must be within easy reach after installation.
• If the current value of the fuse or breaker in the house is less than 16 Amps,
have a qualified electrician install a 16 Amp fuse.
•The voltage specified in the "Technical specifications" section must be equal to your
mains voltage.
Never transport the machine unless its transport safety bolts are installed!
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5.1 Preparation
5.1.1. Sorting the Laundry
Sort the laundry according to the fabric type, color, soil degree and permitted water
temperature.
Always follow the instructions specified on the garment label.
Do not wash the colored items with whites. New, dark colored cottons release a lot of
dye.
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Laundry items which contain accessories such as support wire, buckle or metal button
may damage the washing machine. Remove the metal pieces or wash such clothes by
putting them in a laundry bag or pillow case.
Laundry items which contain accessories such as support wire, buckle or metal button
may
damage the washing machine. Remove the metal pieces or wash such clothes by
putting them in a cotton laundry bag or cotton pillow case. Also these type of clothes
can
heat too much during drying and damage your other clothes. Do not dry such laundry in
the machine.
• Put small size clothes such as infant's socks and nylon stockings in
cotton a laundry bag or cotton pillow case.
•Place curtains in without compressing them. Remove curtain attachment items. Do not
dry
tulle curtains in your machine.
•Fasten zippers, sew loose buttons and mend rips and tears.
• Wash “machine washable” or “hand washable” labeled products only with
an appropriate program. Dry these type of clothes by hanging or laying down. Do not
dry them
in the machine.
•Do not wash colors and whites together. New, dark colored cottons release a
lot of dye. Wash them separately.
• Only use the dyes / color changers and descaling agents which are appropriate
to machine wash. Always follow the instructions on the package.
•Laundry that are subjected to materials such as flour, lime dust, milk powder,
etc. intensely must be shaken off before placing into the machine.
Such dusts and powders on the laundry may build up on the inner parts of the
machine in time and can cause damage.
•Keep laundry items made of Angora wool in the freezer for a few hours before
washing.
This will reduce pilling.
•Wash trousers and delicate laundry turned inside out.
•Tough stains must be treated properly before washing.
If unsure, check with a dry cleaner.
• Take out all substances in the pockets such as coins, pens and paper clips,
and turn pockets inside out and brush. Such objects may damage the product or
cause noise problem.
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Following information will help you use the product in an ecological and energy-efficient
manner.
Operate the machine with the highest capacity permitted by the program you selected
and do not over load it. See, “Program and consumption table"
Observe the temperature recommendations given on the detergent package.
Wash your slightly soiled laundry at low temperatures.
Prefer short programs for the slightly soiled and small amounts of laundry.
Do not use pre-wash and high temperatures for your laundry which are not heavily
soiled and stained.
If you will dry your laundry in a drier, select the highest spin speed which is
recommended for your washing program.
Do not use more detergent than the recommended amount specified on its package.
Before starting to use the product make sure that the preparations are made which are in
line with the “Important Safety Instructions” and the instructions in the “Installation” section.
To prepare the product for washing laundry, perform first operation in Drum Cleaning
program. If your machine does not have a Cauldron Cleaning program. In order to make
the machine ready to wash laundry, perform the first washing cycle in line with the method
which is described under the heading Cleaning the Loading Door and Drum in section 7.2.
Some water has remained in the product due to the quality control processes in the
production. It is not harmful for the product.
The maximum load capacity depends on the type of laundry, the degree of soiling and the
desired washing program.
The product automatically adjusts the water amount according to the weight of the laundry
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5.1.6.Loading laundry
WARNING: If the laundry is misplaced, noise and vibration problems may occur in the
machine.
Detergent dispenser
The detergent drawer is composed of three compartments:
– (1) for prewash
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SYK ANK SERVICE MANUAL
intake of water. If your machine contains a liquid detergent container, fill the detergent
into this container before starting the program.
If the gel detergent is not fluid or it is a capsule liquid tablet, put it directly into the rum
before starting the washing cycle.
Put the tablet detergents into the main wash compartment (number “2”) or directly into
the drum before starting the washing cycle.
Tablet detergents may leave residues in the detergent compartment. If you
encounter such a case, place the tablet detergent between the laundry, close to the
lower part of the drum in future washings.
Use the tablet or gel detergent without selecting the prewash function.
Using starch
Put the liquid soda, powder soda or the fabric dye into the softener compartment.
In a wash program, do not put softener and soda at the same time.
After using soda, wipe the inside of the machine with a damp and clean cloth.
Using bleaches
Add the bleach at the beginning of the washing cycle by selecting a prewash program.
Do not put detergent in the prewash compartment. As an alternative application, select
a program with extra rinse and add the bleaching agent while the machine is taking
water from the detergent compartment during first rinsing step.
Do not use bleach by mixing it with detergent.
Use a small amount of bleach (1/2 tea glass-approx. 50 ml) and rinse the laundry well
since bleach will cause skin irritation. Do not pour the bleach onto the laundry and do
not use it with the colored items.
When using oxygen-based decolorant, select a program which washes the laundry at a
low temperature.
Oxygen-based decolorant can be used with the detergent; however, if it is not at the
same consistence, first put detergent in the compartment number “2” in the detergent
dispenser and wait for the machine to flush the detergent when taking in water. While
the product continues taking in water, add bleach in the same compartment.
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Delicate
Light Colors and
Colors Black/Dark Colors Fabrics/Woolens/Silk
Whites
Goods
It may be necessary to
pre-treat the stains or Powder and liquid
perform prewash. detergents
Powder and liquid recommended for colors
Heavily Soiled detergents can be used at dosages
recommended for recommended for Liquid detergents Prefer liquid detergents
whites can be used at heavily soiled clothes. It suitable for colors and produced for delicate
(difficult stains dosages recommended is recommended to use dark colors can be clothes. Woolen and silk
such as grass, for heavily soiled powder detergents to used at dosages clothes must be washed
clothes. It is clean clay and soil recommended for with special woolen
coffee, fruits and
recommended to use stains and the stains heavily soiled clothes. detergents.
blood.) powder detergents to that are sensitive to
clean clay and soil bleaches. Detergents
stains and the stains which do not contain
that are sensitive to bleach should be used.
bleaches.
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It is recommended for
the polyester, nylon,
Slightly soiled and
Polyester, nylon, polyacetate, acrylic
unstained synthetic
Not recommended! containing clothes. Not recommended!
etc. Synthetics clothes Must be
Drying is not
loaded very little.
recommended for the
viscose clothes.
Not recommended! It
Not recommended! It is Not recommended! It is
Bulky laundry Not recommended! It is not is not appropriate to
not appropriate to dry not appropriate to dry
such as quilts, appropriate to dry bulky dry bulky laundry
bulky laundry inside the bulky laundry inside the
laundry inside the washing inside the washing
coats, curtains, washing machine. Dry washing machine. Dry
machine. Dry them by machine. Dry them by
etc. them by hanging or them by hanging or
hanging or laying down. hanging or laying
laying down. laying down.
down.
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a - Washing indicator
b - Rinsing indicator
c - Spinning indicator
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d - Drying indicator
e - End indicator
f - No Water indicator
g - Time information display
h - Loading Door Lock indicator
i - Child lock indicator
1. Determine the program suitable for the type, quantity and soiling level of the laundry in
accordance with the "Program and consumption table".
2. Select the desired program with the Program Selection button.
• Programs are limited with the highest spin speed appropriate for that
particular type of fabric.
• When selecting a program, always consider the type of fabric, color,
degree of soiling and permissible water temperature.
• Always select the lowest required temperature.
Higher temperature means higher electricity consumption.
5.6.Washing programs
Depending on the type of fabric, use the following main programs.
You can set you machine to switch to drying step at the end of washing
cycle by pressing the Drying button after you have selected the washing
program for your laundry. Each time you press the button, info line shows
at which step the drying process will take place and the relevant symbol
will turn on. If you want,
by continuing to press the button, you can perform drying for the
maximum period of time allowed by the machine for drying.
• Figures in the program steps and the texts inside it are schematic and
may not match the product exactly.
• When you will perform washing and drying by using the drying function
of your machine, load maximum 5 kg of laundry into the machine. If you
load excessively, your laundry will not dry and machine will operate for a
long time and consume more energy.
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Cottons
Use for your cotton laundry (such as bed sheets, duvet and pillowcase sets, towels,
bathrobes, underwear, etc.). Your laundry will be washed with vigorous washing action
for a longer washing
cycle.
• You can dry your laundry after the washing cycle without any interruption
(you can make automatic or time selective drying can be performed after
washing). For this, you should also select the drying function before
starting the washing program.
• According to the drying selections which you will add to the washing
programs, you can see when the program will end on the display of the
machine.
• If you don't want drying to take place after the program you have
selected, press and hold the Drying auxiliary function button until the
Drying light is turned off.
Synthetics
Use to wash your synthetic clothes (shirts, blouses, synthetic/cotton
blends, etc.). It washes with a gentle action and has a shorter washing cycle compared to
the Cottons program.
For curtains and tulle, use the Synthetic 40˚C program with prewash and anti-creasing
functions
selected. As their meshed texture causes excessive foaming, wash the veils
/tulle by putting little amount of detergent into the main wash compartment. Do not put
detergent in
the prewash compartment.
You can dry your laundry after the washing cycle without any interruption (you
can make automatic or time selective drying can be performed after washing).
For this, you should also select the drying function before starting the washing
cycle.
According to the drying selections which you will add to the washing
programs, you can see when the program will end on the display of the
machine.
If you don't want drying to take place after the program you have selected,
press and hold the Drying auxiliary function button until the Drying light is
turned off.
Woolens
Use to wash your woolen laundry. Select the appropriate temperature complying with
the tag of your
clothes. Use appropriate detergents for woolens.
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Cottons Economy
Use to wash your normally soiled, durable cotton and linen laundry. Although
it washes longer than all other programs, it provides
high energy and water savings. Actual water temperature may
be different from the stated washing temperature. When you load the machine with less
laundry (e.g. ½ capacity or
less), program duration may automatically get shorter. In this case,
energy and water consumption will decrease more, providing a more economic wash. This
program is available
in the models with the remaining time indicator.
You can dry your laundry after the washing cycle without any interruption
(you can make automatic or time selective drying can be performed after
washing). For this, you should also select the drying function before
starting the washing
program.
• According to the drying selections which you will add to the washing
programs, you can see when the program will end on the display of the
machine.
• If you don't want drying to take place after the program you have
selected, press and hold the Drying auxiliary function button until the
Drying light is turned off.
Delicate
Use to wash your delicate laundry. Your laundry will be washed with more gentle washing
action compared to
the Synthetics program.
Hand Wash
Use to wash your delicate clothes that bear “not machine-washable”
tags and for which hand wash is recommended. Your laundry will be washed with a very
gentle washing action in
order not to damage the clothes.
Express
Use this program to wash your lightly soiled cotton laundry in a short time.
• You can dry your laundry after the washing cycle without any interruption
(you can make automatic or time selective drying can be performed after
washing). For this, you should also select the drying function before
starting
the washing.
• According to the drying selections which you will add to the washing
programs, you can see when the program will end on the display of the
machine.
• If you don't want drying to take place after the program you have
selected, press and hold the Drying auxiliary function button until the
Drying light is turned off.
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Express 14
Use it to wash your little amount of lightly soiled cotton laundry in a short time.
This program washes your laundry in 14 minutes.
• You can dry your laundry after the washing cycle without any interruption
(you can make automatic or time selective drying can be performed after
washing). For this, you should also select the drying function before
starting
the washing.
• According to the drying selections which you will add to the washing
programs, you can see when the program will end on the display of the
machine.
• If you don't want drying to take place after the program you have
selected, press and hold the Drying auxiliary function button until the
Drying light is turned off.
Rinse
Use when you want to rinse or starch separately.
Spinning + Pump
Use this program to drain the water in the machine.
5.7.Temperature selection
Figure 5.8
Whenever a new program is selected, the temperature anticipated for that program
appears on the temperature indicator. It is possible that the recommended temperature
value is not the maximum temperature
that can be selected for the current program.
Press the Temperature Adjustment button to change the temperature.
Finally, Cold light indicating the cold wash option appears on the display.
You can also change the temperature after the washing has started. You can select the
desired temperature
after washing starts but you must do this before heating step starts.
Figure 5.9
Press the Spin Speed Adjustment button to change the spin speed. Spinning speed
will decrease gradually.
Then, depending on the model of the product, "Rinse Hold" and "No Spin" options appear
on the display.
• Spin Speed Adjustment button works only backwards. For example,
when you want to select 1000 rpm when the display shows 800 rpm, you
need to press the button for several times until you reach 1000 rpm by
going
backwards from 800 rpm.
• Rinse Hold option is indicated with “” symbol and No Spin option is
indicated with “” symbol.
5.9.If you want to spin your laundry after the Rinse Hold function:
Figure 5.10
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5.10.Drying Programs
• Machine cleans the lint coming off the laundry automatically during
the drying cycle. Machine uses water for drying. For this reason, water
tap of the machine should be open also in the drying programs.
• When a new program is selected, press Auxiliary Function Selection
button to adjust the drying option that is suitable for the selected
washing program.
Spinning step is available in drying programs.
Your machine realizes this process in order to shorten the drying time.
When drying is selected, spin speed setting is in Maximum spin speed
range.
In programs that do not allow drying adjustment, when Drying auxiliary
function button is pressed drying light does not change and the buzzer
is heard.
• Only for drying programs, press Auxiliary Function Selection button to
adjust the suitable drying option.
• Synthetics Drying
Use to dry damp or wet synthetic laundry dry weight of which is equal to
3 kg. This program performs drying only.
For the dry weights of the laundry, see Section 4, Step 4.5
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• Cottons Drying
Use to dry damp or wet cotton laundry dry weight of which is equal
to 5 kg. This program performs drying only.
• In order to dry the laundry which contains only towels and bathrobes,
load 4 kg laundry.
• For the dry weights of the laundry, see. Section 4, Step 4.5
• Baby+
Use to wash and then immediately dry your laundry up to 2 kg
which requires an anti-allergic and hygienic washing (baby clothes, bed
sheets, bedding, underpants, etc. cotton items).
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SYK ANK SERVICE MANUAL
Select the desired auxiliary functions before starting the program. Whenever a program
is selected, lights of the auxiliary functions that can be selected together with that program
illuminate.
Figure 5.11
Light of the auxiliary function that cannot be selected with the selected
program does not illuminate. When you press the buttons of these
auxiliary functions, buzzer is heard and selection is prohibited.
If the wash cycle has reached a point where you cannot select the auxiliary function,
the function cannot be selected.
Some functions cannot be selected together. If a second auxiliary function
conflicting with the first one is selected before starting the machine, the
function selected first will be canceled and the second auxiliary function
selection will remain active. For example, if you want to select Quick
Wash after you have selected the Prewash, Prewash will be canceled and
Quick Wash will remain active.
•An auxiliary function that is not compatible with the program cannot be
selected.
(See "Program and consumption table")
• Some programs have auxiliary functions that must be operated
simultaneously. Those functions cannot be cancelled.
Auxiliary function light is already selected.
If the selected dampness level (Iron Dry, Wardrobe Dry, Extra Wardrobe
Dry) cannot be reached at the end of the drying cycle, your machine will
extend the program duration automatically. Program will last longer. If
Timed-Drying is selected, program is finished at the end of the drying
period even if the laundry does not get dry.
If the selected dampness level (Iron Dry, Wardrobe Dry, Extra Wardrobe
Dry) is reached during drying cycle, or extra dryness is detected in the
timed-drying options, program will take a shorter time. Time decrease will
be shown on the screen.
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SYK ANK SERVICE MANUAL
• Prewash
A Prewash is only worthwhile for heavily soiled laundry. Without pre-wash you
save energy, water, detergent and time.
• Quick Wash
This function can be used in Cottons and Synthetics programs. It decreases the washing
times and also
the number of rinsing steps for lightly soiled laundry.
When you select this function, load your machine with half of the
maximum laundry specified in the program table.
• Extra Rinse
This function enables you to wash and rinse your laundry with plenty of water in
Cottons, Synthetics, Delicates, and Woolens programs. Use this function for delicate
laundry
that creases easily.
• Drying
This function enables drying of the laundry after washing. Check with which programs this
auxiliary function can be selected, from the program table.
5.13.Drying steps
Dryness level may change according to the mixture, knitting type, amount
and dampness level of the laundry.
• Items which contain accessories such as lace, tulle, stones, beads,
spacer, wire, etc. and high silk-content items should not be dried in the
machine.
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SYK ANK SERVICE MANUAL
5.15.End Time
Figure 5.12
With the End Time function, the startup of the program can be delayed up to 24 hours.
Once End Time button is pressed, estimated ending time of the program is displayed. If
the End Time is adjusted, End Time light illuminates.
In order for the End Time function is activated and the program is completed at the end of
the specified time, you must
press Start / Pause button after adjusting the time. Start Pause
button stops flashing and remains illuminated continuously.
If you want to cancel End Time function, press End Time button until the End Time light
turns off or press On / Off button to turn off and on the machine.
1. Open the loading door, place the laundry and put detergent, etc.
2. Select the washing program, temperature, spin speed and, if required, the auxiliary
functions.
3. Set the end time of your choice by pressing the End Time button.
End Time light is illuminated.
4. Press Start / Pause button. Time countdown starts. “:” symbol in the middle of the
displayed end time starts flashing.
• Do not use liquid detergents when you activate End Time function! There
is the risk of staining of the clothes.
• Door keeps locked during the End Time countdown period. In order to
unlock the door, machine should be switched to the pause mode by
pressing the program start/pause button. At the end of the countdown,
End Time indicator turns off, washing cycle starts and the time of the
selected
program appears on the display.
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SYK ANK SERVICE MANUAL
• When the End Time selection is completed, the time appears on the
screen consists of end time plus the duration of the selected program.
Figure 5.13
Figure 5.14
There is a locking system on the loading door of the machine that prevents opening of the
loading door in
cases when the water level is unsuitable.
"Loading door locked" light in the panel turns on when the loading door is locked.
Figure 5.15
If the water level in the machine is suitable when you press Start / Pause button,
“Loading door locked” light on the panel is turned off.
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SYK ANK SERVICE MANUAL
If the water level in the machine is not suitable when you press Start / Pause button, the
panel will
indicate that the loading door is locked.
Switching the machine to pause mode:
Figure 5.16
Press the Start / Pause button to switch the machine to pause mode.
The loading door will not open if the water temperature in the machine is
high or the water level is above the loading door baseline.
5.19.Child lock
Use Child Lock function to prevent children from tampering with the machine. Thus you
can avoid any changes in a running program.
You can switch on and off the machine with On / Off button when the
Child Lock is active. When you switch on the machine again, program will
resume from where it has stopped.
• Machine will give an audio alarm when the buttons are pressed if the
child lock is active.
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SYK ANK SERVICE MANUAL
Figure 5.17
Press and hold 2nd and 3rd auxiliary function buttons for 3 seconds. In the Display;
After the countdown as "Child Lock 3-2-1" on the display is over, "Child Lock Enabled
" appears. When this warning is displayed, stop pressing 2nd and 3rd Auxiliary Function
buttons.
Figure 5.18
Press and hold 2nd and 3rd auxiliary function buttons for 3 seconds. In the Display;
After the countdown as "Child Lock 3-2-1" on the display is over, "Child Lock Enabled”
indicator is turned off.
Figure 5.19
The program is cancelled when the machine is turned off and on again. Press and hold On
/ Off button
for 3 seconds. After the countdown as "3-2-1" on the display is over, the machine turns off.
If you press On / Off button when the Child Lock is enabled, the program
will not be cancelled. You should cancel the child lock first. Countdown as
"3-2-1" appears on the display.
• If you want to open the loading door after you have cancelled the
program but it is not possible to open the loading door since the water
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SYK ANK SERVICE MANUAL
level in the machine is above the loading door opening, then turn the
Program Selection knob to Pump+Spin program and discharge the water
in the machine.
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SYK ANK SERVICE MANUAL
Clean the detergent drawer at regular intervals (every 4-5 washing cycles) as shown below
in order to prevent accumulation of powder detergent in time.
1. Pull the detergent compartment towards yourself and remove it out by pushing onto the
marked point of the siphon on the softener compartment.
If water and softener more than a normal amount start to stay on the softener
compartment, siphon cleaning should also be performed.
2. Wash the dispenser and the siphon in the lavatory with an ample amount of lukewarm
water. In order to prevent the residues to contact your skin, clean it with an appropriate
brush by wearing a pair of gloves.
3. After the cleaning, replace the dispenser in order to make sure that the siphon is
seated into its place well.
6.2 Cleaning the Loading Door and the Drum
Softener, detergent and dirt residues may accumulate in your machine in the course of the
time and lead to complaints of odor and bad wash results. To prevent this, use Drum
Cleaning program. If the Drum Cleaning program is not available on your machine, use
Cotton-90 program by selecting also the Water or Extra Rinse auxiliary function. Perform
these processes definitely without clothes and only when the machine is empty. Before
starting the program, put one teacup (max. (compartment no. "2"). If the anti-limescale
agent is in tablet form, put only one tablet into compartment no. "2". Dry the inside of the
bellow with a clean piece of cloth after the program has come to an end.
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SYK ANK SERVICE MANUAL
If the holes on the bellow shown in the figure is blocked, open the holes using a toothpick.
Foreign metal substances will cause rust stains in the drum. Clean the stains on
the drum surface by using cleaning agents for stainless steel. Never use steel
wool or wire wool.
WARNING: Never use sponge or scrub materials. These will damage the painted
and plastic surfaces.
Wipe the body of the machine with soapy water or non-corrosive mild gel detergents as
necessary, and dry with a soft cloth.
Use only a soft and damp cloth to clean the control panel.
Figure 6.3
6.5 Draining the remaining water and cleaning the pump filter
The filter system in your machine prevents solid items such as buttons, coins and fabric
fibers clogging the pump impeller during discharge of washing water. Thus, the water will
be drained without any problem and the service life of the pump will extend.
If the machine fails to drain water, the pump filter is clogged. Filter must be cleaned
whenever it is clogged or in every 3 months. Water must be drained off first to clean the
pump filter.
In addition, prior to transporting the machine (e.g., when moving to another house) and in
case of freezing of the water, water may have to be drained completely.
WARNING: Foreign substances left in the pump filter may damage your machine or
may cause noise problem.
WARNING: If the product is not being used, tap should be shut, mains pipe should be
removed and the water inside the machine should be emptied against any likely
freezing.
WARNING: Shut the tap which the mains pipe of the product is connected to after each
use.
WARNING: Temperature of the water inside the machine may rise up to 90 ºC. To
avoid burning risk, filter must be cleaned after the water in the machine cools down.
Figure 6.4
5. Some of our products have emergency draining hose and some does not have.
Follow the below procedures in order to drain water.
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SYK ANK SERVICE MANUAL
If the product has an emergency water draining hose, in order to drain the
water:
Figure 6.5
a Pull the emergency draining hose out from its seat.
b Place a large container at the end of the hose. Drain the water into the container by
pulling out the plug at the end of the hose. When the container is full, block the inlet of the
hose by replacing the plug.
After the container is emptied, repeat the above procedure to drain the water in the
machine completely.
c When draining of water is finished, close the end by the plug again and fix the hose in its
place.
Figure 6.6
If the product does not have an emergency water drain hose, in order to drain the
water:
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SYK ANK SERVICE MANUAL
Figure 6.7
a In order to collect the water to flow out of the filter, place a large vessel in front of the
filter.
b Turn and loosen the pump filter until water starts to flow (counterclockwise). Fill the
flowing water into the container you have placed in front of the filter. Always keep a piece
of cloth handy to absorb any spilled water.
c When the water of the machine finished, turn the pump filter and remove it fully.
4 Clean any residues inside the filter as well as fibers, if any, around the pump impeller
region.
5 Replace the filter.
6 Close the filter cover by pressing on where the tab is located if the cover is two-piece.
If it is one piece, seat the tabs in the lower part into their places first, and then press the
upper part to close.
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SYK ANK SERVICE MANUAL
NOTE:
Hot water intake is valid for programs
with 60C and above program index.
VALVE_OPENI
NG_COUNT=1
Cold washing Water Heating Step Soaking Washing step after heating
Cold wash step completion step Heating Step Soaking Washing Step
Water intake in all programs is done by the information obtained from water level
sensor. Whether or not the water level has reduced below levels determined
according to the steps is checked by the water level sensor. If the water level has
reduced, water is filled up to the target level with the water level sensor.
1. In the following conditions, on the other hand, water is filled by the water level
sensor:
If the previous program was cancelled and a new one started,
If power was cutoff during water intake,
Is main wash at the
beginning of the step? If previous program was
cancelled and a new program
Yes started, top closure algorithm is
No water test
not applied in the newly selected
program.
If the water level in the machine
Take water from
CV1 for 6 seconds is more than "Psafety level, top
closure algorithm is not applied.
Wait for 2 seconds
(This can happen if the previous
program ended without spinning
due to reasons such as foam or
Drain for 1 second
unbalanced load.
Top closure algorithm is applied
Wait for 10
seconds
during program startup.
END
3. Water is taken in 2 parts to calibrate load sensor (products with load sensor)
after top closing algorithm. It’s the level indicated as SS_P0 in the graphic.
Details are explained in Load sensor section. Later water intakes are realized
according to the levels determined according to the programs.
In Synthetics program,
o if number of opening: is 1 or 2, low load,
o if number of opening: is >2, medium load is detected.
Depending on the low, medium or high load, washing parameters such
as heating step time, rinse water amount are changed.
5. After completion of main water intake step, a step called 'water completion
step' is carried out. This step is a step realized to complete the water
according to load amount determined after detection of load amount. It is
carried out before the heating step.
6. When water level drops below Psafety (Pg) level in washing steps during and
after heating, heater is turned off. Water is taken from the main wash valve.
In programs where there is risk of damaging textiles such as woolens or hand wash,
hysteresis value is maintained high. For this reason, heating profiles of these
programs can be seen as hysteresis.
Temperature
Time
Cold wash step Heating step tx Washing step after heating
Once the machine reaches the max. set temperature (Tset) for the machine, heater is
deactivated, but remains in heating step.
When temperature drops in the amount determined in the software, (T) heater is
reactivated.
This process goes on until the time designated for heating step is completed (tx).
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SYK ANK SERVICE MANUAL
When heating profile with hysteresis is used, adverse affecting possibility of max.
reached temperature by the following is minimized:
Discharge the water inside the machine after main washing step is finished. (If
additional water is taken without discharging water, foam overflow will occur.)
o Movement in discharging 80 rpm – 12 s on – 10 s off)
Wait 2 sec.
Discharge the water and continue with main wash end spin.
o Movement in discharging 80 rpm – 12 s on – 10 s off)
If foaming occurred in the machine is determined by water level check during spin; if
foam occurred, profile is applied to extinguish and discharge.
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SYK ANK SERVICE MANUAL
If the foam level is still high after trying 3 times in the last spin step, program is
finished without spinning.
In conventional unbalanced load algorithm, only the load in the machine is measured
and spinning decision is made accordingly.
Error risk is high in unbalanced measurement results acting on the load distributed
evenly.
This is why the balanced load is measure and unbalanced is measured after that.
Decision is made depending on both of them.
400 d/d spinning is made for balanced load measurement and motor is stopped.
Balanced load amount in the machine is measured checking parameters such as
time to fall.
400 d/d is carried out before spinning of that program. It’s measured only once.
For example:
First spinning in cottons program is at the end of mainwash. 400 d/d spinning is
carried out before spinning at the end of main wash.
As there are no intermediate spins in Cottons Anti-creasing program, 400 d/d
spinning is carried out before final spin.
description
High medium Low in spinning
profiles
350 gr 400 gr 350 gr
balanced_unbalanced_load_matrix balanced_unbalanced_load_matrix balanced_unbalanced_load_matrix class3
[1] [6] [11]
450 gr 500 gr 450 gr
balanced_unbalanced_load_matrix balanced_unbalanced_load_matrix balanced_unbalanced_load_matrix class1
[2] [7] [12]
GENERAL 650 gr 900 gr 900 gr
DESCRIPTION balanced_unbalanced_load_matrix balanced_unbalanced_load_matrix balanced_unbalanced_load_matrix class2
[3] [8] [13]
650 gr 900 gr 1100 gr
balanced_unbalanced_load_matrix balanced_unbalanced_load_matrix balanced_unbalanced_load_matrix class4
[4] [9] [14]
>650 gr >900 gr >1100 gr
If there is no balanced load measurement (some models do not have balanced load
measurement), unbalanced load limits must be as follows.
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SYK ANK SERVICE MANUAL
description
high (x>140) medium (70 < x <= 140) low (x<= 70) in spinning
profiles
350 gr 350 gr
350 gr
balanced_unbalanced_load_matrix balanced_unbalanced_load_matrix class3
balanced_unbalanced_load_matrix [1]
[6] [11]
450 gr 450 gr 450 gr
balanced_unbalanced_load_matrix balanced_unbalanced_load_matrix balanced_unbalanced_load_matrix class1
[2] [7] [12]
GENERAL 900 gr 900 gr 900 gr
DESCRIPTION balanced_unbalanced_load_matrix balanced_unbalanced_load_matrix balanced_unbalanced_load_matrix class2
[3] [8] [13]
900 gr 900 gr 900 gr
balanced_unbalanced_load_matrix balanced_unbalanced_load_matrix balanced_unbalanced_load_matrix class4
[4] [9] [14]
• Load sensing
• Whether there is laundry or not in machine is checked for approx. 4
min? It is checked.
• Distribution
• It is a very short term transition step. It is a 1 min. step
• Pre-heating
• Process fan is operated with drying heater. Condenser valve is shut.
• The purpose is to heat the laundry as soon as possible.
• Thermal Spinning
• The humidity of the heated laundry is reduced by spinning.
• Heaters and process fan and condenser valve are not enabled. It lasts
for about 15 min.
• Drying phase 1
• This step is maintained until the laundry temperature reaches a certain
degree, condenser valve is enabled for short periods of time.
• Drying phase 2
• Heater is enabled gradually and condenser valve is enabled and
disabled gradually.
• At this step, dryness is sensed.
• The difference between the condenser input and output is checked and
when the desired dryness level is obtained, the step is finalized.
• Ventilation
• It is the step when laundry is cooled. Process fan and condenser valve
are operated. Heater is shut.
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SYK ANK SERVICE MANUAL
Heater ED is shown below in Drying Phase 2 step for options with Cottons Drying
time and sensor.
1300 W 1300 W
Figure 7.4 Air Heater Interrupted Phase step display in Cottons Drying Phase 2 step.
Cottons Drying declaration programs 150’ and Extra drying options Drying Phase 2
step heater profile operation ED is show below.
1300 W 1300 W
Figure 7.5 Cottons Drying declaration program (150 min.) Air Heater Interrupted
Phase step display in Phase 2 step
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SYK ANK SERVICE MANUAL
1300 W 1300 W
Figure 7.6 Air Heater Interrupted Phase step watt display in Cottons Drying
declaration program (Extra) Phase 2 step.
Figure 7.7 Cottons Drying profile steps and power, speed, liter change
• Load sensing
• Whether there is laundry or not in machine is checked for approx. 4
min? It is checked.
• Distribution
• It is a very short term transition step. It is a 1 min. step
• Drying phase 1
• This step is maintained until the laundry temperature reaches a certain
degree
• Drying phase 2
• At this step, dryness is sensed.
• The difference between the condenser input and output is checked and
when the desired dryness level is obtained, the step is finalized.
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SYK ANK SERVICE MANUAL
• Ventilation
• It is the step when laundry is cooled. Process fan and condenser valve
are operated.
Figure 7.8 Synthetics Drying profile steps and power, speed, liter change
First is water intake at the end of Thermal Spinning. Water is leaked into the machine
through elbow under detergent drawer due to vibrations during Thermal Spinning.
This is why, elbow cannot be used and humidity occurs in Detergent Drawer during
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SYK ANK SERVICE MANUAL
drying. 0.35 liter water is taken into detergent drawer at the end of Thermal Spinning
to prevent this.
Figure: 7.9 Water transfer from drum water input (elbow) to drum during thermal
spinning (transparent part is used for display. Normal part is not transparent.)
Second is in drying phase1, drying phase2 and ventilation steps. Water is used to
remove humidity from drying air. In drying phase1, drying phase2 and ventilation
steps water is taken in intervals specified in variable. Water Intake period and
frequency may vary according to programs. Water taken during drying is taken
through condenser valve and sent to condenser through nozzle.
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Drying Program flow for Synthetics Drying based programs is shown below.
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SYK ANK SERVICE MANUAL
Table of programs between Cottons Eco and Woolens in Wash Programs is shown
below. Steam function is not found in all products. Steam information stated in
program flow is below is valid in Dryer-Washing Machines that include steam. This
step is skipped if there is no steam option.
Cottons
Cottons Synthetics Delicate Woolens
Eco
Program steps
Cottons Finishing
Cottons Synthetics Woolens
Eco Protection
Check up
If steam is If steam is
discharged and discharged
steam auxiliary and steam
function is auxiliary
Drain selected function is
Ifselected
steam is
If steam is
discharged
discharged and
and steam
steam auxiliary
auxiliary
function is
function is
selected
Steam selected
If prewash If prewash
auxiliary auxiliary If prewash auxiliary
function is function is function is selected
Prewash selected selected
If prewash If prewash
auxiliary auxiliary If prewash auxiliary
function is function is function is selected
Drain selected selected
Top Closure
Wash Steps
Cold washing
If extra
If extra water
water is
is selected
Water completion step selected
Soaking
Heating
Washing after heating
If the
If the selected
selected
temperature is
temperature
>= 60° or >=
is >= 60° or
40°C and anti-
>= 40°C and
creasing Water will be filled
anti-creasing
auxiliary at all conditions.
auxiliary
function is
function is
selected, then
selected, then
water will be
water will be
filled.
Warming up filled.
Drain
Foam Extinguishing
Foam Discharge
Intermediate Spin
Rinse 1
Drain
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SYK ANK SERVICE MANUAL
Intermediate Spin
Rinse 2
Table of programs between Cottons Eco and Woolens in Wash Programs is shown
below.
Cottons Eco Cottons Synthetics Delicate Woolens
Program steps
Cottons Eco Cottons Synthetics Finishing Protection Woolens
Drain
Intermediate Spin
if extra rinse
if extra rinse auxiliary
auxiliary function is
function is selected
selected
Intermediate Spin
If foam is
If foam is detected If foam is detected If foam is detected If foam is detected
Rinsing Foam detected
If foam is
If foam is detected If foam is detected If foam is detected If foam is detected
Drain detected
Intermediate Spin If foam is detected If foam is detected If foam is detected If foam is detected
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SYK ANK SERVICE MANUAL
Table of Drying steps received when drying is selected between programs between
Cottons Eco and Woolens in wash programs is shown in appendix.
Cottons Eco Cottons Synthetics Delicate Woolens
Program steps
Cottons Eco Cottons Synthetics Finishing Protection Woolens
(Valid when drying is
added between washing programs)
Drain
Balanced Load Spinning
Pre-heating
Thermal Spinning
Drying Phase 1
Drying Steps
Drying Phase 2
Ventilation
Table of programs between Hand Wash and AquaPerfect is shown below. Steam
function is not found in all products. Steam information stated in program flow is
below is valid in Dryer-Washing Machines that include steam. This step is skipped if
there is no steam option.
Hand Wash Shirts Rinse Spin Mini 14 Mini AquaPerfect
Program steps
Hand Wash Cottons Rinse Spin Mini 14 Mini 40°C 40 min
Check up
If steam is If steam is If steam is
discharged discharged discharged
and steam and steam and steam
auxiliary auxiliary auxiliary
function is function is function is
Drain selected selected selected
If steam is If steam is If steam is
discharged discharged discharged
Wash Steps
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SYK ANK SERVICE MANUAL
selected selected
Soaking
Heating
Washing after heating
If the
selected
temperature
is >= 60°
or >= 40°C If selected
and anti- temperature
creasing is >=60°C
auxiliary water will
function is be filled.
selected,
then water
will be
Warming up filled.
Drain
Foam Extinguishing
Foam Discharge
Intermediate Spin
Rinse 1
Drain
Intermediate Spin
Rinse 2
Intermediate Spin
Wash Steps
if extra
rinse
auxiliary
function
is
Extra rinse pilot pump selected
if extra
if extra rinse rinse
if extra rinse if extra rinse
auxiliary auxiliary if extra rinse auxiliary
auxiliary function is auxiliary function is
function is function function is selected
selected selected
selected is
Rinsing Extra selected
if extra
if extra rinse rinse
if extra rinse if extra rinse
auxiliary auxiliary if extra rinse auxiliary
auxiliary function is auxiliary function is
function is function function is selected
selected selected
selected is
Drain selected
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SYK ANK SERVICE MANUAL
if extra
rinse
if extra rinse if extra rinse
auxiliary if extra rinse auxiliary
auxiliary function is auxiliary function is
function function is selected
selected selected
is
Intermediate Spin selected
Preliminary Spinning
Final Spin
Cotton based drying Synthetic based drying Cotton based drying Cotton based drying
Drying selection after program
Table of Drying steps received when drying is selected between programs between
Hand Wash and AquaPerfect in wash programs is shown in appendix.
Pre-heating
between washing programs)
Thermal Spinning
Drying Phase 1
Drying Steps
Drying Phase 2
Ventilation
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SYK ANK SERVICE MANUAL
Table of Baby+ and Synthetics Drying programs that come with drying selected is
shown below. (Baby+, Wash&Dry and Wash&Wear programs, automatic Wash&Dry
programs, Cottons Drying and Synthetics Drying are only drying programs.
function is
Drain selected
Top Closure
Cold washing
Water completion step
Soaking
Heating
Washing after heating
Water will be
filled at all
conditions.
Warming up
Drain
Foam Extinguishing
Foam Discharge
Intermediate Spin
Rinse 1
Drain
Intermediate Spin
Rinse 2
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SYK ANK SERVICE MANUAL
Table of Baby+ and Synthetics Drying programs that come with drying selected is
shown below.
Intermediate Spin
if extra rinse
auxiliary
function is
Drain selected
Wash Steps
if extra rinse
auxiliary
function is
Intermediate Spin selected
If foam is
If foam is detected
Rinsing Foam detected
If foam is
If foam is detected
Drain detected
If foam is
If foam is detected
Intermediate Spin detected
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SYK ANK SERVICE MANUAL
Table of Baby+ and Synthetics Drying programs that come with drying selected is
shown below.
Thermal Spinning
Drying Phase 1
Drying Steps
Drying Phase 2
Ventilation
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SYK ANK SERVICE MANUAL
C) CABLE TREE
D) CABLE CHANNELS
Picture 8.1 Main board group
There are “7 segment display” screen,
“encoder” and ‘tact switch” buttons
which are used for program selection on
display card.
Display card and main board are
connected to each other with 8 pin
cable. Display card is powered through
this cable. The cable also provides
communication.
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SYK ANK SERVICE MANUAL
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SYK ANK SERVICE MANUAL
PICTURE-1 Control card and display card PICTURE-2 Display card sockets
KN4
KN21
KN6
KN24 KN26
KN20
KN22 KN13
KN19
KN8
KN23 KN25
KN15
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SYK ANK SERVICE MANUAL
An analog water level sensor which is fed by 5 V voltage is used. This sensor
ensures that the water level is determined instantly with the frequency values which it
generates against the pressure created. There are frequency values corresponding
to the all pressure values. An infinite number of levels can be determined in the
analog water level sensor. Water levels change according to the wash criteria of the
designed program depending on the selected program, temperature and auxiliary
function.
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8.4.Parasite Filter
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8.5.Washing Motor
Besides the main board, there is also an integrated motor driver card on the Askoll
type motor. However, Atlas type motor card is discrete. While the motor and the
motor card can be serviced individually on Atlas type, grouped service is given in
Askoll type as the motor and motor card are integrated. Motor card and main card
communicates with each other to ensure motor speed control. Main board is the
prevailing unit; what the reference speed will be is determined by the main board.
However, all other control algorithms required for motor driving are realized by the
motor driver card. While motor speed measurement is detected by hall sensor on
Askoll type, speed detection on Atlas type is provided by software without using an
additional sensor.
Under abnormal conditions (like continuous locked rotor status), thermic component
is used to protect motor from overheating. In addition, locked rotor status can also
detected by the software to ensure protection.
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SYK ANK SERVICE MANUAL
PTC door safety lock was used. When any wash program is started after the door is
closed, PTC disk is heated and the door is locked and it is prevented to be opened
when the program is in progress.
After the program finishes, PTC cools down in 70 sec and the door is unlocked.
Current of all components passes over the door safety lock. Machine will not work in
case it is faulty.
When 220V is supplied between the contacts numbered 3 and 1, the distance
between the contacts numbered 3 and 2 should switch to closed position.
Operating Voltage : 5 V dc
Operating Voltage : T85
This component is mounted on heater channel as two parts and found on top of
heater. The component prevents damages that might occur due to increase in heater
surface heat when air flow is suddenly blocked (caused by fan failure or channel
blockage).
Air heater is driven over the thermal component and cuts the air heater energy by
tripping reset button on thermal when temperature is over 175C. After failure is
repaired by service and required checks are completed, buttons on thermal is
pressed and air heater is enabled again.
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SYK ANK SERVICE MANUAL
Manual Reset
Thermal 175 C
Reset
button
When the heater operates dry, the overheated thermofuse open-circuits the heater.
Open circuited heater cannot be used again. In order to prevent the heater to
operate without water “during heating”, heater safety water level is defined to the
microprocessor (Psafety). When the water level which is measured by the water level
sensor comes under the defined Psafety level, heater is disabled.
When the water temperature which is read by NTC reaches to the “selected
temperature”, heater is disabled by the microprocessor.
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It is mounted on heater channel found after process fan on air heater drive group. It
is secured in 1 screw hole on flange area in the channel and bracket on the other end
of heater is secured in the channel. In order to provide air tightness, there is a silicon
seal adjacent to flange and this seal is resistant to 150 °C heat. Incorrect assembly of
heater may cause hot air leakage through this seal.
Heater diameter is 6.25 mm and has a power rating of 1300 W. There is not thermal
fuse member on contrary to water heater in the drum. It is used to heat air that pass
through the channel and maximum heater surface temperature during operation is
600°C.
Silicon
seal PBC
Installation
bracket
Part features:
Heater type : Air heater (Ni coated)
Operating Voltage: 230 VAC
Heater power rating: 1300 W ± %5
Heater Resistance : 41 Ω ± 4 Ω
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SYK ANK SERVICE MANUAL
There are 2 NTCs in dryer washing machine One of them is the NTC mentioned in
this section. This NTC is given in the table below.
NTC on Drum Water Heater.
It is a component which is used to measure the water temperature inside the drum
and resistance of which decreases when the temperature increases.
When the water temperature reaches to the adjusted temperature, heater is disabled
by means of the heater relay on the card.
Resistance (25 C) : 4773 ohm (4.2%,
Siemens)-
4837 ohm (3.2%,elth)
Operating Temperature : -10C...+100C
Thermal time constant : 16 2 s
Resistance values which are read from the NTC
ends by means of multimeter are compared to the
below table. These approximate values should be
read.
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8.13.Drain Pump
74
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8.14.Fan motor
75
SYK ANK SERVICE MANUAL
Motor sockets to
be checked with
multimeter
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SYK ANK SERVICE
MANUAL
Timeout: If "Start/Standby" button is not pressed within 2*3 = 6 minutes, it goes into
"OFF" mode.
NOTE: If "ON/OFF" button is pressed for 3 seconds, machine goes into "OFF" mode.
Explanation:
-
Information mode auxiliary knob position
SYK ANK SERVICE MANUAL
Software version can be displayed in this step. "1", which is the step number is
displayed at the beginning of step. When knob is moved to position 2, Software
version will be displayed.
Warnings to be written on 7 Segment Display:
"Version"
Timeout: If "Start/Standby" button is not pressed within 2*3 = 6 minutes, it goes into
"OFF" mode.
NOTE: If "ON/OFF" button is pressed for 3 seconds, machine goes into "OFF" mode.
Explanation:
All "LEDs" on the panel, all icons and points on 7 Segment Display will be turned on
and off (Open Circuit / Short Circuit check)
When this step is completed, all LEDs and 7 Segment Display will be turned off.
Knob position cannot be adjusted at this step since all LEDs will be turned on and off
All "LEDs" on the panel, all icons and points on 7 Segment Display will be turned on
and off (Open Circuit / Short Circuit check)
When this step is completed, all LEDs and 7 Segment Display will be turned off.
Timeout: If "Start/Standby" button is not pressed within 2*3 = 6 minutes, it goes into
"OFF" mode.
NOTE: If "ON/OFF" button is pressed for 3 seconds, machine goes into "OFF" mode.
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SYK ANK SERVICE MANUAL
Explanation:
Drum will be rotated counter clockwise at 52 rpm.
NOTE: If "ON/OFF" button is pressed for 3 seconds, machine goes into "OFF" mode.
Explanation:
If there is not "Water Level Sensor" error, amount of the water within the drum will be
checked:
1) Read water level is lower than "Psafety+15.0 Hz" in terms of frequency (if water
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SYK ANK SERVICE MANUAL
level is 15Hz higher than Psafety), before this step is realized, pumping will be
applied until "Psafety" level is decreased below 15.0 Hz. When the desired level is
reached, this step is realized automatically.
2) If the level is appropriate at the first entry into this step (if water level is lower than
"Psafety+15.0 Hz"), this step will be realized without pumping.
The level which is defined in this step is a level between the Psafety level and the
Pdoor level.
Timeout: If the "Start/Standby" button is not pressed within 2*3 = 6 minutes, it goes
into "OFF" mode.
NOTE: If "ON/OFF" button is pressed for 3 seconds, machine goes into "OFF" mode.
Explanation:
Process fan will be operated.
Top plate will be opened and the process cooler will be checked in this way. When
the cooler is looked from above, whether the cooler rotor rotates or not can be seen.
Drum Input temperature must be below 50 when passing to next step.
In order to check the air heaters and NTCs, temperature of the air inside may need to
be decreased. In this case,
drum inlet becomes NTC :50C
this step can only be exited with cancel and timeout methods. If the temperatures go
below the aforementioned values, step transition can be possible with start/standby
button.
Timeout: If the "Start/Standby" button is not pressed within 2*3 minutes, it goes into
"OFF" mode.
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SYK ANK SERVICE MANUAL
Explanation:
Process fan and Drying module heater is operated
Information mode auxiliary knob position
If the inside is hot, it will not be possible to pass beyond this step. 2 different
temperature measurements in total are performed.
1) Turn the knob to the position 5 in order to see the NTC temperature measuring the
water temperature
2) Turn the knob to the position 6 to see the temperature of the NTC at the inlet of
condenser. Here, we can find the temperature value by dividing the 4 step 7 segment
values into 10. Ex: If 03 45 is displayed, then the temperature is 34.5 C.
Timeout:If the "Start/Standby" button is not pressed within 2*3 = 6 minutes, it goes
into "OFF" mode.
NOTE: If "ON/OFF" button is pressed for 3 seconds, machine goes into "OFF" mode.
Explanation:
Prewash Valve is released.
If product has flowmeter, take water for 10 sec and let step passing if pulse is in
safety limits. If product has no flow meter, there is no step limitation.
During the process of completing the water level, the step will not be skipped if the
"Start/Standby" button is pressed.
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Timeout: If "Start/Standby" button is not pressed within 2*3 = 6 minutes, it goes into
"OFF" mode.
9.9.Step No 9 Check of Main Wash Valve and Main Wash Valve Flow Meter
Explanation
Main Wash Valve is released.
If product has flowmeter, take water for 10 sec and let step passing if pulse is in
safety limits. If product has no flow meter, there is no step limitation.
During the process of completing the water level, the step will not be skipped if the
"Start/Standby" button is pressed.
Timeout: If "Start/Standby" button is not pressed within 2*3 = 6 minutes, it goes into
"OFF" mode.
Explanation
Prewash valve and main wash valve are released at the same time.
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SYK ANK SERVICE MANUAL
Timeout:If "Start/Standby" button is not pressed within 2*3 = 6 minutes, it goes into
"OFF" mode.
NOTE: If "ON/OFF" button is pressed for 3 seconds, machine goes into "OFF" mode.
Explanation
Check water amount at the beginning of step. If there is less water than Pg level, fill
up water. If there is more water, pump the water and pass to condenser control
automatically.
At the end of 20 sec, if water level change is 15 Hz and above, it passes to heater
water fill up step automatically.
At the end of 20 sec, if water level change is below 15 Hz, it passes to the end of
service mode.
Timeout:If "Start/Standby" button is not pressed within 2*3 = 6 minutes, it goes into
"OFF" mode.
NOTE: If "ON/OFF" button is pressed for 3 seconds, machine goes into "OFF" mode.
Explanation:
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SYK ANK SERVICE MANUAL
If the water level is lower than 'Psafety - 20.0 Hz'in terms of frequency (if there is
water above this level), heater will be activated.
If the water level is higher than 'Psafety - 20.0 Hz' (if there is water below this level),
all valves will be opened, water level will be completed and then the heater will be
activated automatically.
Jet pump will also be activated along with the heater if defined in the machine.
Motor will be rotated clockwise at 52 rpm.
The level which is defined in this step is a level between the Psafety level and the
Pdoor level.
b) If there is not Water Level Sensor Error, but there is NTC error; until water is taken
in up to 'Psafety - 20.0 Hz' frequency level, heater will not be activated and
"Start/Standby" button needs to be pressed in order to pass to the next step. Unless
the water level is completed, next step will not be started even if the "Start/Standby"
button is pressed.
c) If none of the above errors is available (if everything is normal), after water intake
is completed, next step will be taken in 2 ways:
i) If "Start/Standby" button is pressed;
ii) When the temperature of the water rises above +5°C after the water intake is
completed and the heater is activated immediately.
Timeout:If "Start/Standby" button is not pressed within 2*3 = 6 minutes, it goes into
"OFF" mode.
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SYK ANK SERVICE MANUAL
NOTE: If "ON/OFF" button is pressed for 3 seconds, machine goes into "OFF" mode.
Explanation
The motor which runs at 52rpm in the previous step will be stopped.
All valves and pump are driven at the same time for 15 sec. This is added for air blow
in band test.
Pump is operated.
1) If the water level in the machine decreases to "Psafety - 15.0Hz" level, the next
step is started automatically.
Unless the water level reaches to "Psafety - 15.0Hz" Even if the “Start/Pause” button
is pressed.
Timeout: If "Start/Standby" button is not pressed within 2*3 = 6 minutes, it goes into
"OFF" mode.
NOTE: If "ON/OFF" button is pressed for 3 seconds, machine goes into "OFF" mode.
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SYK ANK SERVICE MANUAL
Explanation:
All components are closed.
When entering the Service Mode again, if the error is corrected, no error code is
given again.
If there are more than one errors in the "Service Mode", the error with a higher risk
degree is shown first and the security algorithm, if any, of this error is applied.
When the test mode is entered after this error is eliminated, next higher degree risk
error is sensed, an error code is assigned and the security algorithm, if any, of the
error is applied.
In this way, it is aimed in the Service Mode that the errors are sensed one by one and
eliminated accordingly.
Errors which are encountered in the Service Mode cannot be recorded to EEPROM.
Namely, it is not permanent. At the entry and exit of the Service Mode (with the error
algorithm applied or in case the machine is switched off by pressing the "ON/OFF"
button for 3 seconds or de-energized), this error code is deleted from the volatile
memory. At each entry to the Service Mode, it is sensed again if the error is not
corrected. If corrected, the same error code shall not be displayed again.
If there is an error and the error algorithm is not completed within 2*3=6 minutes, it
goes into "OFF" mode. If this error is sensed in the "OFF" mode again, this time the
security algorithm of this error will be applied in "OFF" mode.
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SYK ANK SERVICE MANUAL
NOTE: If "ON/OFF" button is pressed for 3 seconds, machine goes into "OFF" mode.
Explanation
This step shows how many times the "Service" mode is completed without errors.
This step is taken if no errors are encountered in the "Service" mode and the
"Service" mode is completed without any problem. Counter is increased by one and
stored in the permanent memory. If error is encountered, this step will not be taken
and therefore counter is not increased.
Timeout:If "Start/Standby" button is not pressed within 2*3 = 6 minutes, it goes into
"OFF" mode.
NOTE: If "ON/OFF" button is pressed for 3 seconds, machine goes into "OFF" mode.
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MANUAL
LCD
E22 COMMUNICATION LOST
COMMUNICATION
E23 DOOR SWITCH DOOR SWITCH DOES NOT FUNCTION
E26 EEPROM CAN NOT WRITE AND READ ON EEPROM.
PARAMETERS
E27 WATER LEAK FLOWMETER and LEVEL SENSOR control
PUMP TRIAC SHORT
CIRCUIT
PRODUCT
SIPHONES
E28 DOOR LOCK DOOR LOCKED SIGNAL (ZERO CROSS) IS NOT
RECEIVED.
E29 ELECTRIC VOLTAGE IS OUT OF LIMIT
E31 NTC CONDENSER NTC CONDENSER INPUT OPEN CIRCUIT
INPUT
E32 NTC FOAM INPUT NTC FOAM INPUT OPEN CIRCUIT
E32 NTC FOAM INPUT NTC FOAM INPUT SHORT CIRCUIT
E35 AIR HEATERS AIR HEATERS OPEN CIRCUIT
89
SYK ANK SERVICE MANUAL
PICTURE-1 Control card and display card PICTURE-2 Display card sockets
KN4
KN21
KN6
KN24 KN26
KN20
KN22 KN13
KN19
KN8
KN23 KN25
KN15
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SYK ANK SERVICE MANUAL
Yes
Yes
Replace the control
card
No
OR
Is there any error No
2)Enter error codes page to find
code? the error code matching customer
complaints.
Yes
OR
Go to the relevant error 3)Switch the machine back to the
code page. Carry out the customer mode and run. Wait for
checks about the error the error which the customer
code. experienced. Try to see the error
code when the program is running.
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SYK ANK SERVICE MANUAL
11.3.Data mode
Exit from
Time Display 7 example 7
Program knob surrounding LEDs information
segments segment image
mode
LED of the program 5 turns on. Or, Water temperature "00 28" means
program number is written as 5. is shown. 28C.
Condenser inlet
temperature is
LED of the program 6 turns on. Or, "05 51" means
shown. Temperature
program number is written as 6. 55.1C.
is found by dividing
this number into 10.
Condenser outlet
LED of the program 7 turns on. Or, "04 61" means
temperature is
program number is written as 7. 46.1 C.
shown.
Drum inlet
LED of the program 8 turns on. Or, "09 68" means
temperature is
program number is written as 8. 96.8 C.
shown.
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SYK ANK SERVICE MANUAL
93
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* Machine washes
poorly.
Program takes too
long. * Washing ends
*Machine does not before the Program is not
end the program displayed washing completed. Program is not
*Machine does not time is over. completed.
LIKELY
take in water. *Machine makes
CUSTOMER Door jammed
*Machine does not * Program is not sudden startups. *Machine does not
COMPLAINT function. completed. rotate.
*It does not spin *Machine does not
and drain * Machine leaves rotate.
*Machine drains water inside.
continuously.
*Laundry comes
out with detergent.
cable open
circuit error
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SYK ANK SERVICE MANUAL
* Machine
failed to spin. *Door open/
* Time close warning
* Machine
LIKELY *Jet pump extended. does not
*Machine failed to spin.
doesn’t work/ * Although I function
CUSTOME takes in little/ *No image on
Jet Pump did not select
R too much ,* Time the screen
works extra rinse, *Load sensor
COMPLAIN water extended.
continuously machine indicator does
T performed not function
another rinse.
*Door switch
*Jet Pump Flowmeter Program Program No LCD does not
Open\Short Open\Short finished finished communicatio
NAME OF function
circuit circuit without without n
ERROR spinning due spinning due
to foam to unbalanced
load
Important Note:
Error codes given do not necessarily mean that the error is
always caused by components.
95
SYK ANK SERVICE MANUAL
*Machine
*Machine
does not dry,
LIKELY does not dry,
program
CUSTOME program * Laundry
finishes early *Program lasts
*Machine *Machine finishes early comes out
R does not dry. does not dry. Machine glass
Machine glass long.
and frame very hot.
COMPLAIN and frame
heats too
T heats too
much.
much.
*NTC Bellow *Air Heaters *NTC *NTC DRUM *PROCESS FAN DOES *PROCESS FAN DOES NOT
Input Open/ open circuit. WASHING. INPUT. NOT PROVIDE PROVIDE ENOUGH FLOW
NAME OF Short Circuit *HEATER ENOUGH FLOW RATE RATE
ERROR CHANNEL *PROCESS FAN DOES *PROCESS FAN DOES NOT
THERMIC NOT WORK WORK
WASTE *PROCESS FAN *PROCESS FAN THERMIC
THERMIC WASTE WASTE
*PROCESS FAN RELAY *PROCESS FAN RELAY
OPEN CIRCUIT OPEN CIRCUIT
*PROCESS FAN *PROCESS FAN
CAPACITOR IS FAULTY CAPACITOR IS FAULTY
*PROCESS FAN *PROCESS FAN
Important Note: CAPACITOR OR CAPACITOR OR PROCESS
PROCESS FAN FAN SOCKET IS FAULTY
Error codes given do not necessarily mean that the error is
SOCKET IS FAULTY
always caused by components.
*CONDENSER IS *CONDENSER IS BLOCKED
BLOCKED
Socket and cable connections must be checked first.
*AIR HEATERS *AIR HEATERS
CONTINUOUSLY WORK CONTINUOUSLY WORK
Make sure that the problems do not arise from loose
contact.
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SYK ANK SERVICE MANUAL
11.5.E1
* Machine washes
poorly Is there E1 error?
* Machine does
not heat water
* Program takes
too long. PICTURE E1-1: There are NTC and NTC
Yes condenser cables on the KN9 socket.
KN9
E
1
No
Attach KN9 socket. Is KN9 socket on the control
(Picture E1-1) card attached?
* NTC short
circuit Yes
or
* NTC open
circuit
error PICTURE E1-2: The socket connected to KN9 connector is
removed and NTC resistance is measured
Take out the KN9 socket and
measure the resistance on
the socket between 1st
(green) and 2nd (green) pins
PICTURE E1-3: The NTC socket on the heater is (Picture E1-2)
removed and NTC resistance is measured
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SYK ANK SERVICE MANUAL
11.6.E2
Is there E2 error?
*Does not heat.
*Machine boiled
water once, but
now does not heat
PICTURE E2-1: Heater socket on the KN22
at all.
card is removed.
Yes PICTURE E2-2: Short circuit check is being made
between KN22 pin 1 and pin 2.
KN22
* Heater open
circuit error
Yes
Check short circuit between KN22
connector pins 1 and 2.
(Picture E2-2)
No
Yes
PICTURE E2-4: One of the cables on the heater is Check water level sensor. PICTURE E2-5: Water level sensor is being
removed (left) and heater resistance is measured. When machine is empty, checked.
perform frequency
measurement between pins 1
and 2 (Pink and Green) when
the machine is energized. It
should be around 625 Hertz.
(Picture 2-5)
Important Note:
In washing machine NTC open circuit/ short
circuit and Heater open circuit cases, that
is, if there is E1, E2 or E3 error, machine
performs cold washing and ends the
program without the heater activated.
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SYK ANK SERVICE MANUAL
11.7.E3
Machine is boiling
the water.
Laundry comes Is there E3 error?
out very hot; they
are worn. PICTURE E3-2: Short circuit check is being made
between KN22 pin 1 and pin 2.
E
Yes
3
KN22
No
PICTURE E3-3: One of the cables on the heater is PICTURE E3-4: Water level sensor is being
removed (left) and heater resistance is measured. checked.
“
Important Note:
In washing machine NTC open circuit/ short
circuit and Heater open circuit cases, that
is, if there is E1, E2 error, machine
performs cold washing and ends the
program without the heater activated.
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SYK ANK SERVICE MANUAL
11.8.E4
* Machine takes in
water
continuously. Is there E4 error?
* No washing
movement
* Door cannot be
opened
* Program does Yes PICTURE E4-1: Water inlet valves
not come to an
end.
Yes
* Valve triac
short circuit
or Unplug the machine and
* Valve triac check if it continues taking in
diode error water.
Yes
Yes
Does the machine
Replace the valve with a
continue taking in water
water inlet (Picture E4-1)
although it is not
energized?
No
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SYK ANK SERVICE MANUAL
11.9.E5
Program takes too
long.
Is there E5 error?
*Machine does not
drain.
*Machine does not
spin
Yes
E
5 Check machine supply voltage.
If there is low supply voltage,
the pump will not work.
PICTURE E5-1: Voltage value going to the * Check and clean pump filter
pump via Pump socket is being measured * Check if the drain hose height and
Is the pump motor running? (It length is appropriate and correct
Yes
can be understood by touching * Make sure that the drain hose is not
the filter cover.) twisted or kinked.
Restart the pump program by taking in
water
No
Check ifNo
there is 220V AC between pins Can the pump drain water?
(purple-green) on Pump socket without (Pump may be in triac diode. The
removing the control card or any socket pump cannot pump even if it
while the program is running. Picture E5-1 creates vibration.)
Yes
Turn off the machine. Measure the resistance Repair the cables
between 1. and 2. sockets of KN21 sockets and/or cable terminals
of Control Card. There should be approx. 160
Ohms between the two pins of the pump
connector. Picture E5-2 Check. There should Yes
not be open circuit or short circuit
No
101
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11.10.E7
102
SYK ANK SERVICE MANUAL
11.11.E8
E8
No
Is the machine
continuously pumping and
discharging water
although it is taking in PICTURE E8-2: KN6 connectors on the card
water?
Yes
Check taps and filters, check if
they are open. Is the tap turned
off or the filter clogged?
*No water
or
Yes
*Valve triac open
or
No
KN6
Turn the taps on
and try again. Replace the main card
and try to run a
programme again except
spinning or pump.
Yes
Important Note:
Yes In the softener step prewash and main
wash valves are activated together.
Thus, water is sent to softener
compartment.
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SYK ANK SERVICE MANUAL
11.12.E9
* Machine washes
poorly.
* Washing ends Is there E9 error? Is there E10 error?
before the
displayed washing
time is over. Door jammed
* Program is not
completed.
* Machine leaves Yes Yes
water inside.
Laundry comes
out with detergent.
Replace the control card and try Replace the control card and try
again. again.
E9 E10
104
SYK ANK SERVICE MANUAL
11.13.E11
*Motor phase
open circuit Yes
105
SYK ANK SERVICE MANUAL
11.14.E13
KN2 Communicati
on socket
Motor 3-phased and
thermic socket
E13
KN3
*Communicati
on cable open
Yes
circuit.
Is there E13 error?
Yes
No
106
SYK ANK SERVICE MANUAL
11.15.E15
Picture E15-1: KN2 connector connection on
the card
*There is no
detection by the Yes
customer Is there E15 error?
KN 1
E15
*Flowmeter open
circuit or
*Flowmeter short
circuit error
No
Yes
107
SYK ANK SERVICE MANUAL
11.16.E17
Picture E17-1: Valves and dispenser hose connection
* Machine failed to
spin.
* Time extended.
* Although I did
not select extra Prewash valve
rinse, machine
performed another
rinse.
Condenser Cleaning
Valve
Yes
*Program finished
without spinning
due to foam.
Check if the main wash and prewash valves are connected to
the related compartment of the detergent dispenser? If prewash
is selected, water fills in the prewash compartment when the No
machine takes in first water. If prewash is not selected, first Correct the water intake hoses.
water is taken from the main wash compartment. Is it so?
(Picture E17-1)
Yes
1) If you add detergent in the prewash compartment although you have not
selected prewash, detergent is taken from this compartment while rinsing the
laundry and cause foam formation.
2) You should use detergents for automatic machines.
3)Laundry can remain with detergent as a result of using excessive detergent. You
should try to use only adequate amount of it.
4) Keep your detergent in a closed and dry place.
5) You should use less amount of detergent than ever for your lacy laundry.
6) You should not use too much softener.
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SYK ANK SERVICE MANUAL
11.17.E18
* Machine failed to
spin.
,* Time extended.
Yes
1) When you use the machine with less laundry, laundry may pile up on one side
*Program of the drum. There is the risk of damaging the washing machine when it is
finished without operated in higher speeds with unbalanced load. Therefore, when the unbalanced
spinning due to load in the machine is calculated more than the limit value, the machine does not
unbalanced spin for safety reasons.
load. 2) Piling up of laundry at one point in the drum will be higher when the machine is
operated with a single pullover, bathrobe or towel. Avoid washing such laundry as
one piece as much as you can.
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11.18.E23
Yes
E23
KN11
110
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11.19.E25
Yes
E25
Yes
No
Change the load sensor card
(Picture E25-2) Does the error
persist?
Communication
socket
111
SYK ANK SERVICE MANUAL
11.20.E26
Yes
E26
Change the main board
112
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11.21.E27
*Unnecessary
water intake
*Water leakage
Yes
Yes
Check the valve with flowmeter and dispenser group Change the hose where the
hose connections. Is there any leakage? Change the leakage occurs. (Picture E27-1)
hose if there is any problem. (Picture E27-1)
E27
No
No
Yes
Attach the vent house. (Picture
Is the vent hose mounted to the water level sensor? E27-3)
Picture E27-1: Flowmeter and dispenser Picture E27-2: Drum water connection Picture E27-3: Vent hose
group intermediate hose connections elements
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11.22.E28
* Machine does
not function.
*Machine does not
take in water.
Yes
E28
114
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11.23. E29
* Program ended
in a longer time.
* Machine did not
heat well.
Yes
E29
Measure the supply voltage. Is the operating
voltage lower than 150 VAC or higher than 290
VAC?
*Operating voltage
Yes
out of limit
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SYK ANK SERVICE MANUAL
11.25.E32
does not
dry. FIGURE E32-1: There are NTC condenser
Yes input, NTC bellow input and door switch
cables on KN11 socket.
E32
KN11
Attach KN11 socket. No Is KN11 socket on the control
(illustration E32-1) card attached?
Yes
* NTC bellow
short or open
circuit
error Take out the KN11 socket Figure E32-2: The socket connected to KN11 connector is
removed and NTC resistance is measured
and measure the resistance
on the socket between 1st
(green) and 2nd (green) pins
(Picture E32-2)
Figure E32-3: The NTC socket on the bellow input
is removed and NTC resistance is measured
The measured value is NTC resistance value. After removing the NTC
Does it show approx. 5400 OHM socket, measure the NTC
under 23°C temperature? (Figure E32-2) value directly over the NTC.
Yes ( There should not be open circuit / short circuit ) No
(Picture E32-3)
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11.26.E35
PICTURE E41-1:Process fan socket connection.
*Program lasts
long.
Process fan
Socket
Open top plate. Is Process Fan connection
socket attached?
(Figure E41-1/2 )
Yes
*PROCESS FAN
DOES NOT Measure the resistance
PROVIDE between the 1st (black) and
ENOUGH FLOW 2nd (black) pins on connector
RATE by removing process fan
*PROCESS FAN socket
DOES NOT WORK (Picture E41-3)
*PROCESS FAN
THERMIC WASTE
*PROCESS FAN
RELAY OPEN
CIRCUIT
*PROCESS FAN
CAPACITOR IS
FAULTY
*PROCESS FAN
CAPACITOR OR
No
PROCESS FAN
SOCKET IS Yes The value is process fan coil resistance.
FAULTY Does it show appr. 480Ω
*CONDENSER IS ? (Figure E41-3)
BLOCKED ( There should not be open circuit / short circuit
*AIR HEATERS )
CONTINUOUSLY
WORK
117
SYK ANK SERVICE MANUAL
(Picture E35-4)
Yes
Is there any loose connection or
Are Air Heater thermic and bellow
break between the control card and
input short circuit ?
air heaters and at the socket
(Picture E35-7/8/9)
terminals?
No
Yes INFORMATION: When thermic heat reaches
175°C on air heaters and 140°C in bellow
After thermic is cooled, press the button on input, it becomes open circuit automatically. It
Repair the cables can be made short circuit again using reset
thermic, make thermic short circuit and
and/or cable terminals button on thermic after it cools.
measure thermic again with the meter.
Important Note:
In washing machine Air Heater open circuit
cases, that is, if there is E35 error, machine
ends the program without spinning.
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11.27.E37
E37
Is washing NTC temperature is over 83°C?
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11.28.E38
E38
Is NTC boiler input temperature above 145°C ?
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11.29.E41
PICTURE E41-1:Process fan socket connection.
*Program lasts
long.
Process fan
Socket
Open top plate. Is Process Fan connection
socket attached?
(Figure E41-1/2 )
Yes
*PROCESS FAN
DOES NOT Measure the resistance
PROVIDE between the 1st (black) and
ENOUGH FLOW 2nd (black) pins on connector
RATE by removing process fan
*PROCESS FAN socket
DOES NOT WORK (Picture E41-3)
*PROCESS FAN
THERMIC WASTE
*PROCESS FAN
RELAY OPEN
CIRCUIT
*PROCESS FAN
CAPACITOR IS
FAULTY
*PROCESS FAN
CAPACITOR OR
PROCESS FAN No
SOCKET IS Yes The value is process fan coil resistance.
FAULTY Does it show appr. 480Ω
*CONDENSER IS ? (Figure E41-3)
BLOCKED ( There should not be open circuit / short circuit
*AIR HEATERS )
CONTINUOUSLY
WORK
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11.30.E 41-2 AA
PICTURE E41-5: Process fan and capacitor
connection on card
A-A
KN23
Yes
No
The value is process fan coil resistance.
Does it show appr. 480Ω
? (Figure E41-6)
( There should not be open circuit / short circuit
)
Yes
The value is process fan capacitor value.
Does it show appr. 2µF? (Figure E41-6)
( There should not be open circuit / short circuit
)
Group and restart the
machine
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11.31.E43
Does Process Fan work in service mode? This error code may be caused by PROCESS FAN, AIR VENT
E43 No THERMOC or CONDENSER errors.
Is Condenser functioning well (it can be blocked)?
Actions taken in E35 and E41 errors will help resolve the
Are Air Vent Thermic in short circuit? issue. HEATERS MAY NOT BE SHORT CIRCUIT.
Yes
*PROCESS FAN DOES NOT
PROVIDE ENOUGH FLOW
RATE
*PROCESS FAN DOES NOT
WORK
*PROCESS FAN THERMIC
WASTE
*PROCESS FAN RELAY
Check short circuit between KN13
OPEN CIRCUIT
connector pins 2 & KN15 connector pins
*PROCESS FAN
3 and KN15 connector pins 2 and 3.
CAPACITOR IS FAULTY
(Picture E43-1/2)
*PROCESS FAN
CAPACITOR OR PROCESS
FAN SOCKET IS FAULTY
*CONDENSER IS BLOCKED
*AIR HEATERS
CONTINUOUSLY WORK Yes
PICTURE E43-2: Short circuit check is being PICTURE E43-1: Short circuit check is being
made between KN13 pin 2 and KN15 pin 3. made between KN15 pin 2 and pin 3.
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Prewash valve
Condenser Cleaning
Valve
Valves,
(Figure-1)
are connected at ends?
No
Yes
Yes
Is there 220VAC voltage on the relevant
valve during water intake from each Replace the valve
compartment?
No
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No
Yes Yes
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13.3.2 Installation
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Picture 13.32
Picture 13.33
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Picture 13.34
Resim 13.35
Picture 13.36
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Picture 13.37
Picture 13.38
Picture 13.39
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Picture 13.40
Picture 13.41
Picture 13.42
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When it is required to
Picture 13.57 Heater channel Installation / Disassembly replace the thermic
on heater, it must be
replaced with seals.
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Screws must be
removed in crosses
while removing heater
channel as shown in
Picture 13.70
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Screws must be
tightened in crosses
while installing heater
channel as shown in
Picture 13.73.
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False
Connection
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Snap of the water level sensor attached on the body is removed and taken
out.
Water Level Sensor socket is removed.
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13.15 .MOTOR
13.15.1.Atlas motor
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FAULTY ASSEMBLY
Belt pulley is not centered (pulley is located
closer than 1.5 mm to the side)
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Picture 13.131
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Machine height is 820 mm. There is a service part named built-in elevation set with
stock code 2937000100 available to set the height to 870 mm.
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Installation of built-in elevation set to the product is defined within the installation
guide of the elevation set.
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Picture 13.152
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Picture 13.153
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