Keppel Thinking Unboxed” Keppel Land Limited Quality, Environmental, Health & Safety Management System Manual Document No. : QEHSMS01 Revision No. 203 Revision Date : 8 April 2019 DocumenT Name: QEHS MANAGEMENT SYSTEM MANUAL DocuwenT No.: QEHSMSO1 Revision No.: 03 Dare: 8 Arai 2019, Pace 1 0F 29Cee Approving Authorities Designation Approved by: President (Viet am Deputy Director, Projects Management (QEHS MR) DOCUMENT Nawe: QEHS MANAGEMENT SYSTEM MANUAL Document No.: QEHSMSO1 Revision No.:03 Date: 8 APRit 2019 PAGE20F 29cor y Unboxed n Record Revision " Description Revised By Date 00 | 12 Feb 18 | First issue (conversion to ISO 9001:2015, ISO woc 14001:2015 standards) o1 16 Mar 18 | Clause 3.3 — added IT protection woc ‘Appendix A * Removed QPO1 from ISO 9001:2015 Clause 7.1.5 ~ Monitoring and Measuring Resources * 180 9001:2015 / ISO 14001:2015 Clause 8.2 — added Clause 3.3 as relevant clause in QEHS Management ‘System Manual Appendix B - System Procedures ~ EHSP03 — EHS Management Programme changed to QEHSP03 — QEHS Management Programme ~ EHSP09 — EHS Monitoring and Measurement changed to QEHSP09 — QEHS Monitoring and Measurement 02 31 May 18 | Change of QEHS Policy woc 03 8 Apr 19 | Change of QEHS Policy woCc Update of Organisation Chart ‘Change of Approving Authorities Change Clause 1.4 — Change of Interested Parties Change Clause 1.5 - QEHS Policy Approved by CEO Change Clause 1.6 c) - Change of OCP (Operational Control Procedure) to SOP (Standard Operating Procedure) Change of Clause 2.1.2 Management Representative (MR) - KLL has appointed Team Lead for Operational Excellence as HQ Quality, Environmental, Health and Safety Management Representative, to ensure overall effectiveness of the QEHS Management System for the organization. Change of Clause 2.1.3 b) Project Managers - evaluating and recommending Service Document Nawe: QEHS MANAGEWeNT SYSTEM MANUAL Docustenr No: QEHSMSO1 Revision No.:03) Dare: 8 APRE2019, PAGE 3 0F 29Providers, Consultants and Contractors to Top/Senior Management Change of Clause 2.1.4 b) Property Managers - evaluating and recommending Service Providers and Contractors to Top/Senior Management Change of Clause 2.2.1 - Change of IMS Organisation Chart for HQ Change of Clause 3.6.2 ~ Change of OCP (Operational Control Procedure) to SOP (Standard Operating Procedure) Thinking Unboxed! DosuMENT Name: QEHS MANAGEMENT SYSTEM MANUAL Document No.: QEHSMSOt Revision No.:03 Dare: 8 APRIL 2019, Pace 4 oF 29Cover Page. Approving Authorities. Revision Record. Table of Content Confident Issue & Update. 1.0 14 1.2 13 14 16 16 2.0 24 22 3.0 34 32 33 3.4 35 3.6 Keppel | Thinking Unboxed’ Table of Content y. Introduction. Company Profile Purpose of this Manual, Scope of Certification. Business Process Overview. Quality, Environmental, Health & Safety Policy Integrated Management System (IMS) Documented Information. Organisation... Accountability, Responsibility and Authority....... 2.1.1. Top/Senior Management........... 2.4.2 Management Representative (MR). 2.1.3. Project Managers... 2.1.4 WOC —Working Com 2.1.5 Human Resouroes........... 2.4.6 Employees. Organisation Structure. Z 2.2.1. Integrated Management System (IMS) Committee Organisation Chart for Viet Nam ot 5 Quality, Environmental, Health & Safety Management System 44 Leadership and Policy... 14 Planning... eee 3.2.1. Risk Management & Objectives Setting. 15 3.2.2 Environmental Aspect and Impact & Legal Compliance... 16 Implementation and Operation. 16 Checking AT Management Review... oll ® Project Management & Property Management Operations Life-Cycle Process.......17 3.6.1 Overall Operations Life-Cycle. 17 3.6.2 Project Management Process 18 Appendix A: Cross Reference of the Requirements of the ISO 9001:2015, ISO 14001:2015, Appendix B: Procedures. OHSAS 18001:2007 Standard and Sections in the QEHS Management System Manual and Procedures. iceeisedeae Ra 219 2.28 ‘Documenr Nate: QEHS MANAGEMENT SYSTEM MANUAL ‘Documtenr No.: QEHSMSO1 Revision No.:03 Dare: 8 APRIL 2019 Pace 5 oF 29Confidentiality The Quality, Environmental, Health & Safety (QEHS) Management System manual, procedures and forms are the sole property of Keppel Land Limited (KL) Recipients of Keppel Land Limited documents shall protect the confidentiality of all information regardless of its nature or content, and shall not copy, divulge, or distribute any documentation either within their organisation or to external third parties without prior consent and written permission from the Quality, Environmental and Health & Safety Management Representative Issue & Update The control of this manual is in accordance with QEHSP06 — Control of Documents. Soft ‘copies of this manual under the organisation's portal shall be regarded as “Controlled” with printed copies from the portal are deemed “Uncontrolled”. Uncontrolled copies shall be used for reference purposes only. Amendments to this manual shall only be made by the WOC with the approval by the MR. 1.0 Introduction 1.4 Company Profile Keppel Land Limited, the property arm of Keppel Corporation Limited, is one of the largest multinational companies in Singapore. Keppel Land Limited has been contributing to the changing landscape in Viet Nam and overseas, and makes continuous efforts to create vibrant living and working spaces for its homeowners, tenants and the general public. Keppel Land Viet Nam Co. Ltd is a subsidiary of Keppel Land Lit project management services to property development in Viet Nam. id, providing Keppel Land Limited, and Keppel Land Viet Nam Co. Ltd shall implement the requirements of the QEHS standard according to the Keppel Land Limited QEHS manual, procedures and forms. 4.2 Purpose of this Manual This manual defines the Quality, Environmental, Health & Safety (QEHS) Management System of Keppel Land Limited for the project management as follows: a) QEHS policy; b) accountability, responsibility and authority; ©) QEHS Management System documents and controls; d) resource allocation and training; ) periodic internal assessment and management reviews. DOCUMENT NAME: QEHS MANAGEMENT SYSTEM MANUAL DocuweNt No.: QEHSMSO1 Revision No. 03 Date: 8 APrit 2019 Pace 6 oF 2913 1.34 1.3.2 133 Tx Thinking Us The purpose of this manual is to comply with the requirements of the QEHS standard, and provide direction for the implementation of the QEHS Management System within the organisation Scope of Certification ‘The QEHS Management System is established in line with the requirements specif in ISO 9001, ISO 14001, and OHSAS 18001 with the following scope: a) scope of QEHS Management System covers Provision of project management services to property development Not Applicable to ISO 9001:2015; Clause 8.3.2, 8.3.3, 8.3.4d Design and Development of Products & Services, as 8835 they are not Project Management core activity; these processes are managed by appointed Consultants and/or Contractors. Project Management will establish appropriate controls for design activities related to review, verification and changes. Clause 8.5.3 Project Management does not retain or collects property belong to customers/external providers. Clause 7.1.5.2 Project Management does not have any activities where measurement traceability or validity of measurement results is a requirement. Reference documents The clauses of the following documents are referenced in this document. For other dated references, subsequent amendments or revised editions are not applicable: Quality Management Systems Requirements SO 9001:2015 Environment Management Systems Requirements with Guidance For Use |SO 14001:2015 Occupational Health and Safety Management Systems Requirements OHSAS 18001:2007 Docume Newe: QEHS MANAGEMENT SYSTEM MANUAL Document No.: QEHSMSO1 Revision No.: 03 Dare:8 APRIL 2019 Pace 7 oF 291.4 Business Process Overview Thinking Unboxed! ‘The KLL — Project Management should adopt the process approach to integrated management system. The organization should strive for continual improvement of the integrated management system through the business process approach modelled as follows: KLL Haat jagement Interested Parties Planning, Intornal Audit, Mgmt Review, Corrective Action, Improvement, Document/Reco! 1rd Control Project Management Project Initiation Design Development ‘Tender Process Construction Completion and Handover Final Completion Quality, Environmental, Health & safety Management ‘System and Documentation Be eee KLL HQ/Management ‘Management Reviow Continual Improvement Interested Parties 1.5 Quality, Environmental, Health & Safety Policy Documenr NaMe: |EHS MANAGEMENT SYSTEM MANUAL Docuntenr No.: QEHSMSOt Revision No.: 03, Dare: 8 April 2019, Pace 8 oF 29 Staff, Regulatory Bodies (MOC, MONRE, MOLISA, MOT, etc.), Customers (CFU & Marketing), Contractors, Consultants (Architect, Structure Engineer, M&E Engineer, etc.), , Community, Strategic Partners.Thinking Unboxed” Our QEHS Policy reflects our values and helps us meet our business objectives. As Keppel Land Limited is the property arm of Keppel Corporation Limited, our policy is drafted with reference to and is aligned with our corporate policy. Quality, Environmental, Health & Safety Policy Keppel Land Limited believes that Quality, Environmental, Health & Safety (QEHS) management is an integral part of our business and culture, and effective QEHS management is essential in driving sustainability and in achieving business excellence. We are committed to allocate the necessary resources to achieve our QEHS objectives, ie © Quatity - to meet or exceed our customers’ expectations, * Environmental - to manage our operations effectively so as to maintain high standards of environmental protection. ‘+ Health & Safety - to safeguard the health and safety of our employees and other people (including our contractors’ workers, visitors and the general public) \who are affected by our business operations. We shall comply with applicable QEHS legislation and other relevant requirements, adopt best practices, and strive to surpass industry standards, We shall set measurable QEHS targets, and monitor our progress through audit and periodic reviews, We are committed to continual improvement to enhance our QEHS performance, LA; ‘Tan Swee Yiow Chief Executive Officer Dated on 18" Feb 2019 The QEHS Policy is established to ensure their relevance to KLL’s purpose and context and support KLL's strategic direction and corporate social responsibilty. In Document Nave: QEHS MANAGEMENT SYSTEM MANUAL Document No.: QEHSMSO1 Revision No.:03 Dare: 8 APRE2019 Pace 9.0F 291.6 order to commit towards the above policy, both management and staff are committed to! + Continual improvement of the IMS; + Protection of the environment and prevent environment impact or pollution on site and the surrounding communities; + Comply with applicable legal requirements and with other requirements to which KLL subscribes which relate to its environmental aspects; and + Set Quality & Environmental objectives and targets to meet the IMS requirements of KLL’s operations and stakeholders. Integrated Management System (IMS) Documented Information The IMS Documentation and Information structure are established in line with the requirements specified in ISO 9001, ISO 14001 and OHSAS 18001. This Management System is documented in three levels: a) Level 1, the QEHS Management System Manual - Main and supplementary defined requirements and policies conforming to the requirements of the Intemational Standards, organisation processes & responsibilities of the effective implementation of the Management Systems, b) Level 2, the Procedures - Show the interactions between processes & support the processes requires for management system fulfilment. ©) Level 3, Standard Operating Procedures (SOP) and Supporting Information - SOPs, operation manuals, etc, that support the processes and records providing evidences of conformance. Docuwent Nawe: QEHS MANAGEMENT SYSTEM MANUAL Docuwent No.: QEHSMSO1 Revision No.:03) Dare: APRIL 2019 PAGE 10 0F 292.0 24 244 24.2 Cera Thinking Unboxed’ Organisation Accountability, Responsibility and Authority Top/Senior Management The Top/Senior management ensures overall effectiveness of the QEHS Management System for the organisation with the support from the Management Representative. The Top management is responsible for: a) endorsing the QEHS policy; b) setting organizational goals, QEHS objectives and targets; ©) ensuring adequate resources in the organisation for effective operation and continual improvement of the QEHS Management System; 4) accountable for ensuring a safe working environment; ©) conducting management reviews; and f) communicating to the organisation the importance of meeting customers as well as statutory and regulatory requirements. Management Representative (MR) KLL has appointed Deputy Director (Projects Management) Head of Cost & Contracts as_KLVN Quality, Environmental, Health and Safety Management Representative to ensure overall effectiveness of the QEHS Management System for the organization. ‘The MR is responsible for: a) ensuring the Management System requirements are established, implemented and maintained within the organisation in accordance with the ISO 9001, ISO 14001 and OHSAS 18001 standards; b) reviewing the effectiveness of the Management System with the Working Committee - woc; ©) coordinating, reviewing and consolidating results of the internal assessments; 4) coordinating the management review meeting at least once yearly; and e) organising and conducting periodic meeting with the WOC to review the implementation of Management System, its continuing suitability, adequacy, effectiveness and continual improvement. Document Nate: QEHS MaNaGeMenT SySTeM MANUAL Document No: QEHSMSO1 Revision No.:03 Dare:8 Apri 2019, PAGE 41 oF 29,| Keppel] Thinking Unboxed’ 24.3 Project Managers The Project Managers (regardless of designation), are to plan, organise, co-ordinate and control operational activities for project management and their responsibilities to the QEHS Management System are as follows: a) reviewing the details of specifications and contracts; b) evaluating and recommending Service Providers, Consultants and Contractors to Top/Senior Management; ©) liaising with all Service Providers, Consultants and Contractors to ensure the contracts can be completed in accordance with the specified requirements; ) implementing and monitoring the EHS Management Programme; @) ensuring effective implementation of the QEHS Management System for the works; ) resolving problems encountered during the works (eg. any significant environmental & safely issues); 9) complying with the new statutory requirements and implementing them accordingly; and h) monitoring and evaluating the quality, environmental & safety performance of the Service Providers, Consultants and Contractors. i) determine the knowledge necessary for the operation of the processes and to achieve conformity of products and services Document NaNe: QEHS MANAGEMENT SvsTEM MANUAL Docunent No.: QEHSMSOt Revision No.:03 DATE: APRIL2019 PAGE 120F 29,24a 24.5 Keppel} WOC — Working Committee The WOC are members appointed by Top/Senior Management to ensure the effectiveness of the QEHS Management System for the organisation. The WOC is responsible for: a) controlling, issuing and updating the management system documentation; b) taking necessary action from staff suggestions to improve the management system and implementing these where applicable; ©) informing staff of the QEHS Management System developments; ) facilitating the effective implementation of QEHS with stakeholders; ) monitoring and reporting on the performance of the management system for review and improvement; f) identifying the training needs for the staff; 9) ensuring compliance to legal & other requirements; h) implementing the QEHS policy and objectives & targets; i) reviewing complaints or feedback, nonconformities, corrective and preventive actions; j) holding regular meeting on QEHS Management System matters; and ) assisting the MR to ensure the suitability, adequacy and effectiveness of the QEHS Management System. Human Resources ‘The function of Human Resource is supporting the project management to ensure the effectiveness of the QEHS Management System by a) retaining employee medical examination records; b) retaining employee QEHS training records; ©) generate and submit the incidents reporting to the authority; and 4) administering the Work Injury Compensation process. Employees All employees are responsible for: a) working in accordance with the documented QEHS Management System procedures and specific responsibilities defined in the procedures; b) identifying environmental aspect and risk at the workplaces; and ©) reporting matters or deviations associated with Quality, Environmental, Health & Safety issue to the MR. Documenr Nawe: QEHS MANAGEMENT SYSTEM MANUAL Documenr No.: QEHSMSO1 Revision No.: 03 Dare: 8 APRIL 2019 Pact 13 oF 282.2 Organisation Structure 224 Nam io aHsMma ‘en an (ream 0, 06) ms Gooranator a 160 2001 | Thinking Unboxed" Integrated Management System (IMS) Committee Organisation Chart for Viet ‘OES og tong L209 ‘ousas 18001 Beran ele Soh Siw Le Tuan aa oeeaters cc Ye Choy avintes Meek eng ches Nn inna 180.4001 ‘epee assesment 3 ghee poy Heese Seta Siete Secon “reuaingres | | aanwate, «taalrtlho my | | Siam ‘ees | | cece Seen + feel aura) ears Demmaat igor ttt Snvinteng drank + tes + Bhim Hwee + meson eae ‘se + freiatcris eos ‘an & Eneaeey pin hs Te ‘homo "cet Ea sei =r aise ig EEE cre ae" BIE ang Siete + Sateen * (angry 1 amt ue ces) a DocUMent Name: QEHS MANAGEMENT SvSTEM MANUAL Document No.: QEHSMSOt Revision No.: 03, Dare: 8 APRE2019, Pace 14.0F 293.0 34 cer Quality, Environmental, Health & Safety Management System Leadership and Policy Keppel Land Limited (KLL) is committed to our Vision "To be the leading real estate company shaping the best for fulure generations’ Management communicates organisational direction, values, goals and policies Fegarding this, and supports staff involvement, teamwork and development at all levels, to enable staff members to achieve the goals and objectives ‘Supporting the Management is the WOC who monitors and reviews IMS performance based on analyses of assessment results and inputs on process quality reviews from project management. At the respective locations, the Project Managers take action to achieve IMS requirements and continually track the performance. In designing the IMS and the scope of the IMS, KLL has taken into consideration the following that are relevant to the IMS and may affect its ability to achieve the intended results of the IMS: + Externalfinteral issues that are relevant to KLL's purpose and strategic directions; + Needs & expectations of interested parties; + Risks/opportunities that may affect the deliveryiconformity of products! services; and + Customer & applicable statutory/regulatory requirements. The scope of the IMS in Section 1.3 and QEHS Policy in Section 1.5 has been established taking into consideration the above. KLL has identified the processes needed for its IMS (See Section 1.4), determined the sequence and interaction of these processes, including criteria and methods required to ensure the effective operation and control of these processes. The QEHS Policy provides the framework for setting and reviewing QEHS objectives & targets, and will be maintained, implemented and communicated to all employees of Keppel Land Limited. Management conducts periodic reviews (including management review) to monitor, measure and analyse these processes and initiate appropriate plans to achieve both the planned outputs and continual improvements. Documenr NaMe: QEHS MANAGEMENT SYSTEM MANUAL Documenr No.: QEHSMSOt Revision No.: 03) Date: 8 APRIL 2019 Paae 15 0F 29,32 3.24 Planni ig Risk Management & Objectives Setting The internal and external context of organization affects the decision and determination of KLL’s risk and opportunities where strategies and action plans are determined. See figure below. Internal Context External Context, Opportuni pment ‘Objectives Reviow and Approval Dissemination of Objectives to Organization The planning process includes establishing the QEHS policy, identifying objectives & targets, establishing appropriate management programmes to achieve the objectives & targets, identifying and updating of risk identification & impact assessment, and updating the register of legal and other requirements. KLL identifies risks and opportunities with respect to their product and service quality during KLL’s review of business strategies. During this review, KLL management will © Establish actions that are proportionate to the actual/potential impact on the conformity of products and services to address the risks and opportunities; © Integrate and implement these actions into its IMS processes; and © Evaluate the effectiveness of these actions The outputs of the review are documented in the Risk/Opportunity Assessment Matrix and related documents. Document Nawe: QEHS MANAGEMENT SvSTEM MANUAL, Docustenr No.: QEHSMSOt Revision No.:03 Dare: 8 April 2019 Pace 16 0F 29rhinking Unboxed! 3.2.2 Environmental Aspect & Impact and Legal Compliance 3.3 KLL's identifies and evaluates the environmental aspects of its activities and services that it can control and which it can be expected to have an influence and include: + Activities of all personnel having access to the workplace (including contractors and visitors) + Facilities at the workplace. The environmental aspect and impact assessment takes into consideration the following, but not limited to: + Environmental pollution, resource depletion, waste generation + Concems of interested parties and the local community + Compliance to applicable legislation, regulation and other requirements. The environmental aspect and impact assessment should be evaluated and the results should be used in the setting, reviewing and prioritising of EMS objectives & targets and EMS management programmes and in the review of QEHS Policy, Relevant information on the environmental impact identified will be communicated to all staffs and interested parties (e.g, contractors, consultants, etc.). In addition, KLL ensures that legal and other requirements applicable to the environmental aspects of its activities and services are identified and maintained up to date. A register of Environmental Legislation, Regulation and Other Requirements is maintained and reviewed periodically to ensure applicable legislation, regulation and other requirements are updated and communicated to relevant personnel contractors to keep them abreast of the changes made from time to time, so as to facilitate compliance. Evaluations of compliance to the applicable legal requirements are carried out and records of such evaluation are maintained. Implementation and Operation In determining the operations and services support needed for the IMS, KLL identifies the key processes/supporting processes and takes into consideration the following: + clearly define the roles, responsibilities and authorities of key personnel + capabilities of, and the constraints on existing intemal resources such as people, infrastructure, and environment for the operational processes + monitoring and measuring resources, organizational knowledge needed and support/control of external providers + life cycle perspective of its environmental requirements (project management activities, etc.) considering all environmental and social issues associate with those to avoid short term decisions that lead to environmental degradation + stipulation of operating criteria in the system operating procedures and supporting documentations + establishment and maintenance of procedures and supporting documentations related to the identified significant environmental impact, in order to eliminate or reduce the risks at their source + establishment of KLL EMS/Health & Safety Specifications for contractors & communication of relevant procedures and requirements to contractors + need for changes will be reviewed on their potential consequences and Document NaME: QEHS MANAGEMENT SySTEM MANUAL Document No.: QEHSMSOT Revision No.:03, Dare: 8 Apri 2019, PAGE 17 oF 293.4 3.5 3.6 Thinking Unboxedr carried out in a planned manner. + establish, implement and maintain the process needed to prepare for and respond to potential emergency situations. The work environment does not have adverse effects to the products or services. The fan and/or air-conditioning system is provided for the comfort of the staff. The maintenance of the air-conditioning system in the site office is being carried out by external contractors on a regular basis A computer network system has been established to provide an infrastructure to coordinate the various activities in the organisation. The information is loaded in the main server for reference and easy retrieval. The network hosting the server is monitored for known viruses, advance persistent threats and external network attacks by Group Security Operation Centre. Checking The organisation should monitor and measure the key characteristics of its operations and activities on a regular basis. The QEHS performance results should include nonconformities, corrective actions and effectiveness of actions to address risks/opportunities. A periodic internal assessment and management review should be part of the checking process of the QEHS Management System. The monitoring of customers satisfaction is conducted through various means (such as the use of internal stakeholders’ survey, etc.) deemed appropriate by the management. The information is reviewed during the following annual management review meeting. The monitoring of external provider performance is conducted through performance assessment exercise Management Review The organisation should review the QEHS Management System periodically to ensure its suitability, adequacy and effectiveness which includes assessing the past year’s and current year's QEHS performance with respect to changes in legal legislation, ‘opportunities for improvement and the need for changes to the QEHS policy and objectives. Project Management Operations Life-Cycle Process 3.6.1 Overall Operations Life-Cycle 3 | Broourement Defects Management lanagement DOCUMENT NAME: QEHS MANAGEMENT SvSTEM MANUAL Document No.: QEHSMSO1 Revision No.: 03 Date: 8 Apri 2019 PAGE 18 0F 29,Cee Thinking Unboxed’ 3.6.2 Project Management Process The stages of Project Management are as follows: Stage | Project Management Phase 01 ‘| Feasibility 02 | Project Initiation 03. | Design Development 04 | Tender Process 05 | Construction 06 | Completion and Handover 07 | Final Completion The project management process is structured in a chronological order starting from feasibility stage till final handover and project closure. KLL is responsible to select, consultant to work closely with KLL team to ensure effective completion of development projects. KLL has established Standard Operating Procedures that are being adopted during these phases. The rest of the project management processes can be found in the project management guidelines which are used as reference during the project development period. Every development project is unique and it is managed by an assigned Project Manager who manages and liaises with both the intemal and extemal team. The Project Manager monitors and captures the progress of the development project through project implementation pian. He constantly made references to project management procedures to ensure consistency of work process DocumenT Nawe: QEHS MANAGEMENT SYSTEM MANUAL Document No.: QEHSMS0t Revision No: 03) Date: APRIL 2019 PAGE 19 0F 29inking Unboxed’ Appendix A: Cross Reference of the Requirements of the ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007 Standard and Sections in the QEHS Management System Manual and Procedures i : QEHS Manual Procedure ISO 9001:2015 Clauses ISO 14001:2015 Clauses Saale |:DecomentNo: 4.1. Understanding the organization and its | 4.1. Understanding the organization and its 14 7 context context 4.2 Understanding the needs and 4.2 Understanding the needs and 14 - expectations of interested parties expectations of interested parties 4.3. Determining the scope of the quality 4.3. Determining the scope of the 13 - management system environmental management system 4.4 Quality management system and its 44 Environmental management system 14 - processes 5.1 Leadership and commitment 5.1 Leadership and commitment 34 - 544 General 34 - 5.1.2 Customer Focus 34 - 5.2 Policy 5.2 Environmental policy 15 - 5.2.1 _ Establishing the quality policy 15 5.2.2 Communicating the quality policy 1.6 QEHSPO4 DOCUMENT NANE: QEHS MANAGEMENT SYSTEM MANUAL Document No.: QEHSMSOt Revision No.:03 Date: 8 APRIL 2019 Pace20 29‘Thinking Unboxed” 180 9001:2015 Clauses 180 14001:2016 Clauses eee section No. Document No. 5.3 Organizational roles, responsibilities and | §:3 Organizational roles, responsibilties and 20 7 authorities authorities 6.1 Actions to address risks and opportunities |6.1 Actions to address risks and 32 z opportunities f t |6.1.1. General 32 | , 6.1.2. Environmental aspects 322 | EHSPOt 6.1.3 Compliance obligations 3.22 | EHsPo2 (6.4.4 Planning action 322 | 2 | 62 Quality objectives and planning to achieve | 6.2 Environmental objectives and planning to 3.24 : | them achieve them | 62.1. Environmental objectives 3.2.4 S | 6.2.2 Planning actions to achieve environmental| 3.2.4 QEHsPo3 | objectives: 63 Planning of changes 3.24 7 (7.1 Resources 7A Resources 3.3 - i TAA General a3 - l 7.1.2 People 3.3 - | DocuMENT NAME: QEHS MaNaceMenr SysTeu Manuat Document No.: QEHSMSOt Revision No.:03 Dare: 8 Apa 2019 PAGE 21 oF 29LOT Thinking Unboxed f F QEHS Manual | Procedure ISO 9001:2015 Clauses ISO 14001:2015 Clauses Gactonwer \{Bccument No. 7.1.3 Infrastructure 33 z 7.4.4 Environment for the operation of 33 | - processes 7.4.5 Monitoring and measuring resources 33 2 7.1.8 Organizational knowledge 21.3821.4 - 7.2 Competence 7.2 Competence 2.0 QEHSPOS 7.3 Awareness 7.3. Awareness 2.0 QEHSPO4 7.4 Communication 7.4 Communication 33 QEHSPO4 7.4.1 General 33 QEHSPO4 7.4.2. Internal communication 33 QEHSPO4 7.4.3 External communication 33 QEHSPO4 7.5 Documented information 7.5 Documented information 16 QEHSPOS QEHSPO7 7.5.1 General 7.5.1. General 16 QEHSPOS QEHSPO7 7.5.2 Creating and updating 7.5.2 Creating and updating 16 QEHSPOS QEHSPO7 DocuWeNT Nae: QEHS MANAGEMENT SYSTEM MANUAL Document No: QEHSMSOT REUION NO.: 03 Dare: 8APRL 2019 Pace 22. 28Thinking Unboxed” 10 9001:2015 Clauses ISO 14001:2015 Clauses ‘QEHS Manual | _ Procedure Section No. | Document No. 7.5.3 Control of documented information 7.5.3 Control of documented information 1.6 QEHSP06 | QEHSP07 8.1 Operational planning and control | 8.1 Operational planning and control 36 Pot EHSP10 8.2 Requirements for products and services 82 Emergency preparedness and response 33 QP01 EHSP08 8.2.1 Customer communication 36 QP01 QEHSPo4 8.2.2 _ Determining the requirements for products 36 Pot and services 8.2.3 Review of the requirements for products 36 QP01 and services 8.2.4 Changes to requirements for products and 36 QP01 services &3 Design and development of products and 36 Pot | services | 8.3.1 General -" 36 aPot | 83.2 _ Design and development planning NA | Document Nave: QEHS MaNaGeMenr SySTEM MANUAL Document No.: QEHSMSOt Revision No.:03 Dare: 8 Apa 2019 PAGE23 0F 29,Keay Lz Thinking Unboxed’ ISO 9001:2015 Clauses ISO 14001:2015 Clauses Sea panier tine creme 83.3 Design and development inputs NA 83.4 Design and development controls 38 pot 83.5 Design and development outputs NA 83.6 Design and development changes 36 poi 8.4 Control of extemally provided processes, 33 Pot products and services 84.1 General 33 | poi 8.4.2 Type and extent of control 33 QPot 8.4.3 Information for external providers 33 aPot 85 Production and service provision 36 aPot 8.5.1 Control of production and service provision 36 apot 85.2 Identification and traceability 36 pot 8.5.3 Property belonging to customers or NA external providers 8.5.4 Preservation 36 pot 85.5 Post-delivery activities 38 | @Pot Document Name: QEHS MANAGEMENT SYSTEM MANUAL Document No.: QEHSMSOt Revision No.: 03 Dare: 8 Apa 2019 Pace 24.Thinking Unboxed! 180 9001:2015 Clauses ISO 14001:2015 Clauses Se at ae ea ne. 858 Control of changes 36 ~ QPot 86 Release of products and services 36 pot 8.7 Control of nonconforming outputs 36 QEHSP11 91 Monitoring, measurement, analysis and 941 Monitoring, measurement, analysis and 3.4 QP01 evaluation evaluation Getispod 9.11 General 9.1.1 General 34 QP01 QEHSPOS 9.1.2 Customer satisfaction 9.1.2 Evaluation of compliance 34 EHSP02 9.1.3. Analysis and evaluation 34 Pot QEHSPoS 9.2 Internal auait 9.2. Internal audit 34 QEHSP12 9.24 9.2.1 General 34 QEHSP12 9.2.2 9.2.2. Internal audit programme 34 | QEHSP12 9.3 Management review @3 Management review 35 QEHSP13 9.3.1 General 35 QeEHSP13 Document Naw: QEHS MANAGEMENT SYSTEM MANUAL Document No.: QEHSMSOt Revision No.:03 Dare:8 April 2019 PAGE 25 0F 29Dee Lane inking Unboxed ISO 9001:2015 Clauses 1SO 14001:2015 Clauses SEE nee erecedure: 9.3.2 Management review inputs 3.5 QEHSP13 9.3.3 Management review outputs 3.5 QEHSP13 10.1 General 10.1 General 34 QEHSP13 10.2 Nonconformity and corrective action 10.2 Nonconformity and corrective action 34 QEHSP11 10.2.1 34 QEHSP11 10.2.2 34 QEHSP11 403 Continual improvement 10.3 Continual improvement 38 | QeHsP13 Document Nate: QEHS MANAGEMENT SYSTEM MANUAL Documens No.: QEHSMSO1 Revision No.:03 DATE: 8 APRIL 2019 Pace2s. 29eppe! Thinking Unboxed™ OHSAS 18001:2007 Clauses SAG marae | ere 44 General Requirements - 4.2. OHSAS Policy 15 E 43 Planning 32 - 4.3.1 Hazard Identification, Risk Assessment and Determining Controls ; EHSPO1 4.3.2 Legal and Other Requirements - EHSP02 4.33. Objectives and Programmes - QEHSPOS 44 Implementation and Operation 3.3 ie 4.41 — Resources, Roles, Responsibility, Accountability and Authority 24 - 4.42 Competence, Training and Awareness QEHSPOS 4.4.3 Communication, Participation and Consultation : QEHSPo4 4.44 Documentation - QEHSPOs 4.45 Control of Documents : QEHSPO6 446 Operational Control = EHSP10 4.4.7 Emergency Preparedness and Response - EHSP08 45 Checking 34 : DocUMENT NAME: QEHS MANAGEMENT SYSTEM MANUAL Document No: QEHSMSO1 Revision No: 03 DATE: 8 APRIL 2019 Pace 27 oF 28Cer Lz Thinking Unboxed OHSAS 18001:2007 Clauses eee | pee tno. 4.5.1 Performance Monitoring and Measurement - QEHSPO9 4.5.2. Evaluation of Compliance - QEHSPOS 4.5.3.1 Incident Investigation - QEHSP11 4.5.3.2 Nonconformity, Corrective Action and Preventive Action - | QEHSP11 4.5.4 Control of Records - | QEHSP07 455 Internal Audit - QEHSP12 46 Management Review 3.5 QEHSP13 DocunenT NaMe: QEHS MANAGEVENT SYSTEM MANUAL Document No.: QEHSMSO1 Revision No.: 03, Date: 8 APRL2019 Pace28 29Thinking Unboxed! Appendix B: Procedures Document No. | Document Title sree EHSPO1 | EHS Risk and Impact Assessment | EHSP02 —_| Legal and Other Requirements careers QEHS Management Programme ee : irene ene Communication a QEHSP0S | Competence, Training and Awareness i QEHSP06 | Control of Documents QEHSPO7 | Control of Records EHSP08 —_| Emergency Preparedness and Response QEHSP09 | QEHS Monitoring and Measurement EHSP10 | Operational Control QEHSP11 | Nonconformity, Corrective Action & Incident Investigation QEHSP12 _ | Internal Assessment QEHSP13 | Management Review aPot Project Management Process Documenr Nae: QEHS MANAGEMENT SYSTEM MANUAL, Documenr No.: QEHSMSOt Revision No.:03 Dare: 8 APRIL 2019, Pace 29 0F 29,