MGT1103 (F) / Page 1 of 2

INTI INTERNATIONAL UNIVERSITY

DIPLOMA IN BUSINESS (DIB)

MGT1103: FUNDAMENTALS OF MANAGEMENT

FINAL EXAMINATION: AUGUST 2020 SESSION

Instructions: This paper consists of FOUR (4) questions. Answer ALL questions.

Question 1

(a) List FOUR (4) common decision- making biases and errors made by managers
(4 marks)

(b) Describe the FOUR (4) biases and errors listed above with relevant examples.
(21 marks)

Question 2

(a) Define FOUR (4) functions of Communication in organizations.

(4 marks)

(b) Explain the FOUR (4) functions listed above with relevant examples.
(21 marks)

Question 3
(a) Briefly describe FIVE (5) stages of group development.
(15 marks)

(b) List and define THREE (3) types of conflicts happened in a workplace.
(10 marks)
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Question 4
(a) Compare and contrast job enrichment and job enlargement.
(9 marks)

(b) Suggest FOUR (4) possible ways to create an effective work teams.
(16 marks)

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