DEPARTMENT OF INFORMATION

TECHNOLOGY

BAHRIA UNIVERSITY
KARACHI CAMPUS

ASSIGNMENT O2

ENTERPRISE SYSTEM
BSIT-6(A)

SAMIULLAH 02-235202-044

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1. Provide the reasons why reengineering is considered important before going
for the ERP system?

Reengineering, also known as business process reengineering (BPR), involves the radical
redesign of business processes to achieve significant improvements in performance, such as
cost reduction, quality enhancement, and faster delivery times. Reengineering is considered
important before implementing an ERP system for several reasons:

Optimization of business processes:

Reengineering helps optimize business
processes before implementing an ERP system. It allows organizations to identify and
eliminate redundant and inefficient processes and design new ones that align with the ERP
system's capabilities. This ensures that the ERP system is tailored to the organization's needs
and maximizes the benefits of its implementation.

Standardization of business processes:

Reengineering promotes standardization
of business processes across the organization. This is important because ERP systems are
designed to work with standardized business processes. Standardization helps ensure that the
ERP system can be integrated seamlessly with the organization's operations, resulting in
improved efficiency and productivity.

Improvement of data quality:

Reengineering helps improve the quality of data used in
the ERP system. It ensures that data is collected, processed, and stored in a standardized and
consistent manner, which improves data accuracy and reliability. This is important because
ERP systems rely heavily on accurate data to provide useful insights and drive decision-
making.

Identification of organizational changes:

Reengineering helps identify
organizational changes that need to be made before implementing an ERP system. It allows
organizations to evaluate the impact of the ERP system on existing structures, policies, and
procedures and make necessary adjustments to ensure successful implementation.

In summary, reengineering is important before implementing an ERP system because it helps

optimize and standardize business processes, improve data quality, and identify necessary
organizational changes. This ensures that the ERP system is tailored to the organization's
needs and can deliver maximum benefits.

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2. What steps are involved to create a process map? What is the role of triggers
in the process maps?

Creating a process map involves several steps that include the following:

Identify the process:

The first step is to identify the process that you want to map. This
could be any process within an organization, such as a production process, sales process, or
customer service process.

Define the scope:

Determine the boundaries of the process by defining the start and
end points. This helps to clearly define the process and identify the inputs, outputs, and
stakeholders involved.

Map the high-level process:

Begin by mapping the high-level steps involved in the
process. This involves identifying the major activities or tasks that are required to complete
the process.

Map the detailed process:

Once the high-level process has been mapped, drill down to
the detailed steps involved in each activity. This involves identifying the sub-steps or tasks
involved in each activity, along with any decision points or branching paths.

Add roles and responsibilities:

Assign roles and responsibilities to each step in the
process. This helps to identify who is responsible for each task and ensures accountability.

Validate the process:

Validate the process map by reviewing it with stakeholders to ensure
that it accurately represents the process.

Triggers play an important role in process maps as they help to identify the events or
conditions that initiate or impact a process. Triggers are the events or conditions that cause a
process to start, stop, or change. For example, a trigger for a sales process may be a customer
inquiry, while a trigger for a production process may be the arrival of raw materials.
Identifying triggers helps to ensure that the process map accurately represents the process and
that all relevant inputs and outputs are included. Triggers can also be used to identify
potential bottlenecks or inefficiencies in the process and help to identify areas for
improvement.

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