Group Project - Part A

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GROUP PROJECT

PART A

Restaurants have become fully woven into the fabric of Australians’ daily food lives. However, food
culture and eating norms keep changing dramatically. Just as people shop at an array of food
retailers seeking new experiences and flavours (such as local, organic, natural, and fresh
ingredients), so, too, do consumers look for these same experiences when dining out.

‘Chef’s Charisma’ is a South Asian restaurant in the Western Sydney region. Saraf, the marketing
manager would like to undertake research to better understand the restaurant’s customers. The
main aim of undertaking research with current clientele is to evaluate the satisfaction level of the
diners with the restaurant’s service, quality of food and the ambience. The management would like
to use this information to work on areas which might need improvement.

Suppose your group has been selected to assist the restaurant’s marketing manager in undertaking
research work. Prepare a research proposal by addressing the following points:

 What combination of research design (that is, exploratory, descriptive, causal) do you
propose for this study? Give reasons for your recommendation.
 What type of secondary data will be useful for the marketing manager? Explain how it might
benefit the study. What can be the source of this secondary data?
 How do you plan to collect data using different data collection methods?
 What is your sampling plan? What sampling method are you going to apply? Justify it.
 Identify three ethical issues which the researcher and the marketing manager must be aware
of while undertaking research?

TOTAL MARKS (for Part A): 10

FORMAT: Report

WORD LIMIT: 1500

SUBMISSION: via Turnitin. Link to be made available.

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