Quantum Stylist TM

9960

Service Manual

104 73 05-26
05 March 2010
INDEX
ESD ..............................................................................................................................................................3
Service tools .................................................................................................................................................4
1. Timing of the upper and lower shaft .........................................................................................................5
2. Needle bar height ....................................................................................................................................6
3. Needle threader height ............................................................................................................................7
4. Presser foot height and parallelism to the needle plate ...........................................................................8
5. Feed-dog height ......................................................................................................................................9
6. Adjustment of needle at center position..................................................................................................10
7. Tension of timing belt .............................................................................................................................. 11
8. Needle timing to Hook ............................................................................................................................12
9. The play of the hook gear .......................................................................................................................13
10. The gap between the needle and the hook ..........................................................................................14
11. Bobbin case thread tension .................................................................................................................15
12. Upper thread tension unit ....................................................................................................................16
13. Basic positioning of feeding step motor ...............................................................................................17
14. Stitch Balance.......................................................................................................................................18
15. Position of buttonhole sensor lever ......................................................................................................19
16. Tension of motor and pulley belt ...........................................................................................................20
17. Height of bobbin thread pullout arm .....................................................................................................21
17. Bobbin winder .......................................................................................................................................22
Service Program ........................................................................................................................................23
Service program - Sensor menu.................................................................................................................23
Service Program - Step motor ....................................................................................................................26
Service Program - Message check.............................................................................................................27
Service Program - Without Front cover ......................................................................................................28
Removing the covers ..................................................................................................................................29
Electrical Parts Connection ........................................................................................................................33

2 Singer Quantum Stylist TM 9960

ESD
ATTENTION!
It is of the utmost importance that precautions are being taken in order to avoid damage of the electronics
by electro static discharges ESD (=Electro Static Discharge). To avoid that these errors arise it is important
to handle loose circuit boards in a controlled way.

Electrostatic charges are caused by:

• When a person is walking (influence) over synthetic tilled or carpeted floor
• When its friction between and separation of two insulating materials.
If this static electricity discharges through electronic components, these may be partially or irreparably
damaged. Electrostatically charged persons represent the greatest danger for components. This can be dis-
sipated by controlled electrostatic discharge.

Always use wrist band when servicing.

Please note that on disposal, this product must be

safely recycled in accordance with relevant
National legislation relating to
electrical/electronic products. If in doubt please
contact your retailer for guidance.

Bitte beachten Sie, dass hinsichtlich der Entsor-

gung dieses Produkts, vorschriftsmäßig entspre-
chend der gültigen nationalen Gesetzgebung für
elektrische/elektronische Produkte, recycelt
werden muss. Bei Zweifel setzen Sie sich bitte mit
Ihrem Fachhändler in Verbindung.

Veuillez noter qu’en cas de destruction, ce produit doit

bénéficier d’un recyclage sécurisé, conforme à la
législation nationale applicable aux produits
électriques/électroniques. En cas de doute, veuillez
contacter votre distributeur agréé.

• All casted parts within our products are marked with name of
material if allowed by size.
• All molded plastic parts within our products are marked with name
of material if allowed by size.

• Innerhalb unserer Produktion werden alle gegossenen Teile mit dem

Materialnamen bezeichnet, wenn es deren Größe erlaubt.
• Innerhalb unserer Produktion werden alle geformten Teile mit dem
Materialnamen bezeichnet, wenn es deren Größe erlaubt.

• Toutes les pièces moulées (en métal) de nos produits sont marquées
du nom du matériau utilisé, quand la taille de la pièce le permet.
• Toutes les pièces moulées (en plastique) de nos produits sont
marquées du nom du matériau utilisé, quand la taille de la pièce le
permet.

Singer Quantum Stylist TM 9960 3

Service tools
A reasonable requirement in a domestic sewing machine is that it should able to sew all types of fabrics
used in the home. The settings made when assembling and sewing-in the machines are those most suited to
give the best results in the majority of fabrics and fabric combinations. In doing so, consideration has been
given to the requirements of different markets. This does, however, mean that when sewing extreme fabrics,
better results may be obtained in certain cases by altering the settings. It must be pointed out that these
altered settings can cause poorer results on more normal fabrics. How the different standard ratings are
set can be seen from the description under each setting instruction. The following list of setting gauges and
service tools is intended as an instruction about the special service tools needed to servicing this machine.

1. On several different occasions the needle is used as a setting gauge.

The setting ratings are adapted to needle 90. Make sure to use an undamaged needle.

2. Screwdriver Philips 2PH

3. Screwdriver Philips 1PH

4.Gauge for the feed dog lift.

5. Gauge for the needle height - 28.50 mm

6. Distance gauge 0.05-1,00 mm

7. Allen Key (hex driver) : 2 mm

8. Allen Key (hex driver) : 2.5 mm

9. Allen Key (hex driver) : 1.5 mm

10. Spacer, Ref. No: 63-102600-18/000

11. Feeler gauge 2.5, Ref. No: 61-111600-02/000
12. Needle clamp Ref. No: 413 10 22-01

4 Singer Quantum Stylist TM 9960

1. Timing of the upper and lower shaft
Check
1. Remove the Front cover.
2. Turn the hand wheel to set the needle bar to its lowest position.
3. At this time, the mark (A) - very small molded line on edge, on the lower shaft timing pulley
must be facing straight towards the front.

Adjustment

1. Remove the Front Cover.

2. Loosen the screw (B) of the timing belt tension pulley bracket.
3. Slip out the timing belt from lower shaft timing pulley.
4. Set the needle bar to its lowest position.
5. Turn the lower shaft timing pulley so that the mark (A) faces toward you.
6. Hook the timing belt on the pulley.
7. Push the tension pulley bracket so that the edge of bracket should be 0-1 mm lower than the casting.

NOTE! After adjustment , be sure to check and/or adjust “Hook timing”

0-1 mm

B
B

Singer Quantum Stylist TM 9960 5

2. Needle bar height

Check

Note: ALWAYS check ”the Timing of the upper and lower shaft” before checking Needle bar height
Check
1. Remove needle plate and bobbin case.
2. Select straight stitch (center needle position). A
3. Replace needle with the special needle gauge.
4. Bring the needle bar into its lower turning position.
6. The distance between the upper end of the needle and the surface
(B) of the hook ring should be 28.50 (+/- 0.05 mm).
5. Check this by push on the tip (B) of the Special needle gauge, and it
should just touch the upper part of hook ring(C).

The check is executed with a gauge which is 28.50 mm

long.

Adjustment
28.50 mm B
The setting is executed with a gauge which is 28.50
mm long.

1. Remove face cover

2. Bring the needle bar to its highest position, from the
front , loosen set screw (A) and retighten it lightly.
2. Bring the needle bar to its lower turning position.
3. Move the needle bar until the correct distance is obtained, the tip of
needle must be flush with hook ring.
4. Tighten set screw (A).
5. Check by means of a twin needle that the needle bar is not twisted, it may cause jump stitches when
sewing with a twin needle.
6. Check to see if needle threader operates correctly

NOTE! This setting affects:

2. Needle threader height
12. Needle timing to shuttle

6 Singer Quantum Stylist TM 9960

3. Needle threader height
Check.
1. Insert a new # 70 needle.
2. Set the machine to straight stitching (center needle position).
3. Bring the needlebar to its highest turning position.
4. Go down with the threader hook into the needle eye, the threader hook shall go smoothly into the
needle eye.

Fig 1
A

#90 #80 #70

Adjustment of threader hook highways
1. Insert a new # 70 needle.
2. Remove the face cover.
3. Turning the hand wheel by hand to so the needle bar comes to its highest position.
4. Loosen screw (A) of the threader stopper.
5. Go down with the threader hook into the needle eye.
6. Move the threader holder so that the threader hook is on the upper side of the needle eye.
see Fig 1.
7. Tighten the screw (A) . Make sure to attaching the threader stopper onto stopper pin (D).

NOTE! If the direction of threader stopper isn’t correct, the machine will make and/or threader will not
work smoothly.

Adjustment of threader hook sideways

1. If the sideways position of the hook isn’t correct, adjust the hook position with a small screw driver.
2. Recheck that the needle threader works correctly.

Singer Quantum Stylist TM 9960 7

 4. Presser foot height and parallelism to the needle plate
Check
1. Lower the feed dog, with the feed dog drop mechanism, so it is below the needle plate.
2. Raise the presser foot to its highest position.
3. The clearance between the needle plate and the presser foot should be 6.5 mm.
4. Lower the presser foot , it should be parallel to the needle plate slot (B).

6.5 mm

Adjustment
1. Remove the face cover,
2. Lower the feed dog, with the feed dog drop mechanism, so it is below the needle plate.
3. Raise the presser foot to its highest position.
4. Loosen the set screw (A) and adjust the presser foot height by moving the presser bar up or down.
5. Tighten the set screw (A) securely
6. Lower the presser foot and check so the presser foot is parallel with the needle plate slot (B).
if not
a. Lift up the presser foot
b. Loosen up set screw (A) and adjust the parallelism of the presser foot, by turn the Presser bar to the
left or to the right.
7. Tighten the set screw (A) securely.
8. Re-check height and parallelism of the presser foot.

8 Singer Quantum Stylist TM 9960

5. Feed-dog height
Check
Check
1. Turn on the machine and set it at straight stitch , lengths; 5.0
2. Bring the feed dog to its highest position by turning hand wheel.
3. The top of the feed dog should now be 0.9 to 1.1 mm above the needle plate.

0.9-1.1 mm

Adjustment
1. Bring the feed dog to its highest position.
2. Remove the needle plate.
3. Adjust by turning the Allen key screw (A) until a correct feed dog height (0.9-1.1 mm) is obtained.
Turn clockwise: It will be higher
Turn counter clockwise: It will be lower
This Adjustment can be done, without removing the covers, through the hole (B) on the front cover.
4. Re-check the feed dog height.

Singer Quantum Stylist TM 9960 9

6. Adjustment of needle at center position
Check
1. Set the machine on straight stitching, center position.
2. Insert a new # 90 needle.
3. The needle position should now be aligned with the centre mark (A) of presser foot ”A”.

Adjustment
1. Remove face cover.
2. Set the machine on straight stitching, center position
3. Turn eccentric screw (B) on needle bar until the needle is aligned with the centre mark (A) of presser foot
”A”.

10 Singer Quantum Stylist TM 9960

7. Tension of timing belt
Check

1. Remove the covers

2. Push on the belt; it should not be to hard or to loose.
- Too weak tension may result in slippage between hook gear and lower shaft gear due to thread
jamming, bunching and fabric snagging.
- Too strong tension may result in incorrect operation due to increased machine torque.
3. The tension pulley bracket should be 0 -1 mm lower than the casting.

Adjustment
1. Loosen the screw (B).
2. Push the tension pulley bracket so that the edge of bracket should be 0-1 mm lower than the casting.
3. Tighten the screw (B).

0-1 mm

B
B

Singer Quantum Stylist TM 9960 11

 8. Needle timing to Hook
Check
1. Always check “Timing of the upper and lower shaft ”and “Needle height” before ”Needle timing to
hook” is checked.
2. Insert a new #90 needle in the machine.
3. Remove the needle plate, bobbin case holder and the bobbin
case.
4. Set machine at straight stitch. 2.5 mm
5. Set the needle in its lowest turning position.
6. Turn the hand wheel in the sewing direction and as the needle
is moving upwards, the tip of the hook should pass behind the
centre of the needle, when the needle is 2.5 mm above its lower turning position.

Check with setting gauge, Ref. No: 63-102600-18/000 Spacer, Ref. No: 61-111600-
02/000 Feeler gauge 2.5, Ref. No: 413 10 22-01
Needle clamp

1. Set the machine at straight stitch so the needle is in its cen-

tre position against the presser foot ”A”.
2. Turn the hand wheel until the needle is at its lower turning
position.
3. Put the spacer onto the needle bar and push it upwards
against the needle bar frame (C).
4. Take then the timing clamp and put it on the needle bar
and tighten its screw lightly.
5. Take the 2.5 mm feeler gauge and put its cutout on the
needle bar, above the clamp.
6. Loosen the clamp a little and push both feeler gauge and D
clamp upwards against the spacer.
7. Tighten the screw on the timing clamp.
8. Remove the 2.5 mm feeler gauge.
9. Turn the hand wheel, in the sewing direction, until the timing clamp stops against the spacer.
10. The tip of the hook should now be behind the centre line of the needle.

Adjustment
1. Loosen the 2 screws (D) in the hook wheel of the lower shaft.
2. Make sure that the feed dog is in its down stroke position.
3. Repeat checking points 1 to 9 with the setting gauges.
4. Hold the turn the hook gear until its tip arrives behind the centre line of the needle.
5. Hold the hook in position with the left hand and tighten one of the screws (D).
6. Check.
7. Tighten all the
screws (D). C A
A

12 Singer Quantum Stylist TM 9960

9. The play of the hook gear
It is impossible to obtain an equally large play in one rotation of the cog wheel, but it should be as small
as possible at the tightest spot during the revolution.

Check
1. Rotate the hook back and forth and check the play.
2. Do this check on at least 3 different spots during the revolution of the cog wheel.
(Move the cog wheel with the hand wheel).
3. Free play at the tip of hook may be 0.1-0.3 mm.
0.1-0.3 mm

Adjustment
1. Remove the covers
2. Loosen, screw (A) in the bearing clamp.
3. The play can now be adjusted by turning the eccentric bearing (C).
Use a flat screw driver to move the eccentric bearing.
- up the play will increase
- down the play will decrease
4. Tighten the screw (A).
5. Re check.

NOTE! The slot in the bearing, for setting the play ,shall be to the front.

C
A

Singer Quantum Stylist TM 9960 13

 10. The gap between the needle and the hook
Check

2. Remove needle plate and bobbin case.

3. Turn the hand wheel and check so the needle clearance to shuttle at both left and right side of needle posi-
tions are within 0.05 to 0.15 mm.

Adjustment
1. Remove needle plate, bobbin case and face cover.
2. Set machine
3. Turn the screw (A) on the back of the machine.
4. When turning screw (A) until the correct needle clearance is obtained.
- To decrease clearance, move the needle bar unit (B) to the front (D - direction).
- To increase clearance , move the needle bar unit to the back (C - direction) .
5. Re-check to see so the needle clearance to shuttle is within 0.05 to 0.15 mm.

D C

A
A

14 Singer Quantum Stylist TM 9960

11. Bobbin case thread tension

Check
1. Insert a full bobbin into the bobbin case, use normal polyester thread.
2. The thread tension spring of the bobbin case shall give a resistance of 10-12 g when pulling the thread
slowly, using normal polyester thread.

Adjustment
1. Insert a full bobbin into the bobbin case, use normal polyester thread.
2. Pull the thread slowly and turn screw (A) until the correct thread tension is obtained.

NOTE! Remove any loose pieces of thread or fluff from the thread tension discs before any adjustment is
done.

Singer Quantum Stylist TM 9960 15

12. Upper thread tension unit

Check
1. Always check so the bobbin thread tension is correct before the upper thread tension is checked.
2. When sewing straight stitching and zigzag, using normal cotton fabrics and polyester thread, a correct
take-up should be obtained.

Adjustment
1. Always check so the bobbin thread tension is correct before the upper thread tension is adjusted.
2. Thread up the machine.
3. Remove the thread tension cover from the top.
4. Sew the machine and turn dial knob (C) until a correct take-up is obtained

NOTE! Before any adjustment is done remove any loose pieces of thread or fluff from the thread tension
discs

16 Singer Quantum Stylist TM 9960

13. Basic positioning of feeding step motor

This adjustment should normally only be carried out if the step motor has been replaced.

Check - basic position

1. Place the step motors cog wheel (A) against the pin stoppers left side (B).
2. The mark (C) should now line up against the most right cog (D) of the cog segment of guide block.

Adjustment - basic position

1. Loosen up the set screw on the Step motor cog wheel (A).
2. Set the step motors cog wheel (A) against the pin stoppers left side (B).
3. Move the cog segment of guide block so its most right cog (D) is lining up against the mark (C) on the
step motor cogwheel.

D
B

A
Check - fine adjustment

NOTE! In the following procedural it’s required that the Feed unit is removed from the machine.
1. Connect the step motor to the main PC board.
2. Loosen up the set screw on the Step motor cog wheel (A).
3. Pressing the two indicated keys (E) and (F) in the illustration simultaneously while switching on the
machine.
4. Turn the cog wheel around so the left side of the step motors cog wheel (A) is against the stop pin (B).
5. Press the key (F) key, to set the step motor to its set/starting point.
6. Tighten the set screw on the Step motor cog wheel (A).

㨎㨒㧿㨀㨟㨃㨣㧻㨅 㧷 㧲㧩 㧿㧩
㧝㧝㧜㧝㧜㧜㧝㧝㧝 㧜 㧞㧡㧡 㧞㧟㧞

㨇㨆㨉㨇㧲㨉㨇㧸㧱㧰㨉 㨇㨅㨉㨇㨥㨉

F
+
E

Singer Quantum Stylist TM 9960 17

14. Stitch Balance Feed Adjust

+
Check of stitch balance
1. Enter the stitch lengths balance menu by pressing the
two indicated keys in the illustration simultaneously while
switching on the machine.

2. Put a piece of paper under the presser foot

3. Start the machine and when the holes (a) and (b) meet they should come in the same position.

a, b
Adjustment of stitch balance

1. Tilt the machine backward. Use the balance screw (c) in the hole of the base plate.
2. Put a piece of paper under the presser foot and run the machine.
3. The forward-reverse stitch length is adjusted by turning the screw (c).

• If the reverse stitch (b) comes lower than the (a) stitch, turn the screw counter clockwise (-)

• If the reverse stitch (b) above than the (a) stitch, turn the screw clockwise (+).

4. Repeat the process until desired Stitch lengths balance is obtained

a b

a
b

18 Singer Quantum Stylist TM 9960

15. Position of buttonhole sensor lever
Check 1
When sewing a one-step buttonhole with the buttonhole foot, it should sew it with out any interuption.

Check 2

NOTE! If the machine dose not sew even with the buttonhole lever all the way down, it means that the
buttonhole lever is not positioned properly. Also, if the buttonhole lever is not positioned properly, the
machine will sew buttonhole as shown or incorrectly.

Adjustment
b 㨎㨒㧿㨀㨟㨃㨣㧻㨅
㧝㧝㧜㧝㧜㧜㧝㧝㧝
㧷 㧲㧩 㧿㧩
㧜 㧞㧡㧡 㧞㧟㧞

㨇㨆㨉㨇㧲㨉㨇㧸㧱㧰㨉 㨇㨅㨉㨇㨥㨉
1. Remove the face cover.
2. Go into the Service program - Sensor menu by pressing
the buttons (A) and (C) as shown in illustration and turn on
the power switch

A
3. Attach the buttonhole foot.
+
4. Lower the presser foot and the buttonhole lever. C
5. Lift the presser foot lever slightly and push the presser
foot frame to the back about 1cm.
Sensor menu (b) should now change from “0” from “1”.

6. Then slowly move the frame frontward.

7. When sensor menu (b) changes from “1” to “0” , lower the
presser foot.

8. The presser foot frame should be about 1mm to the back from
the extreme end (D).
1mm D
8. If it is not in correct position, adjust as follows:
Push the presser foot frame to the back so it is 1mm from the
extreme end, and lower the presser foot.

9. Turn the eccentric pin (E) left or right so that the sensor menu
(b) just changes to “0” from “1” .

10.Re-check the buttonhole lever position when adjustments

have been completed.
E

Singer Quantum Stylist TM 9960 19

16. Tension of motor and pulley belt

Check
1. Remove the covers.
2 Check tension of pulley belt by pushing it lightly (about 300 g) with your finger and then it should flex
about 5-6 mm.

Adjustment
1. Remove the covers.
2. Loosen lightly the two set screws (a) and (b).
3. Move motor up or down until the correct belt tension is obtained.
4. Tighten the two set screws (a) and (b).

20 Singer Quantum Stylist TM 9960

17. Height of bobbin thread pullout arm

Check
1. This arm moves to three different positions (High, Middle, and Low) by turning the hand wheel.
When the arm is at the middle height, the arm should be 0.2-0.3 mm lower than the highest point of the
bobbin case (a).

Adjustment
1. Remove the needle plate, base, front and rear cover.

2. To get excess to the setting screw, push the pin (b) of thread cutter solenoid lightly, and turn the hand
wheel toward you, this will insert the cam follower pin (c) into the thread cutter cam.

3. Turning the hand wheel toward you more degrees, until that the movable knife (d) be in a position so it
does not block adjust hole (e). (At this time, the arm will be set at the highest position.)

4. Turn the adjust screw which is located deep inside of the hole (e) by 1.5 mm hex wrench.
- Turn clockwise: The arm comes higher.
- Turn counter-clockwise: The arm comes lower.

5. Turn the hand wheel toward you 2-3 turns.

6. Re check the height of the arm in its middle position is 0.2 to -0.3 mm lower than the highest point of
the bobbin case (a).

Singer Quantum Stylist TM 9960 21

 17. Bobbin winder

Check
When winding up the lower thread onto the bobbin the machine should wind even and stop when there is
a min. of 1 mm between the edge of the bobbin and the thread.

Adjustment - If bobbin winds unevenly.

1. Loosen screw (A)
2. If bobbin winds as in illustration 1 , move the bobbin winder thread guide slightly upward.
3. If bobbin winds as in illustration 2 , move the Bobbin winder thread guide slightly downward.
4. Retighten the screw (A).

Adjustment - the bobbin thread wounds too little or too much.

1. Loosen the screw (B) on bobbin winder stop (C).
2. Adjust as follows.
- If the bobbin thread is wound too much, slide the bobbin winder stop (c) to the left.
- If the bobbin thread is wound too little, slide the bobbin winder stop (c) to the right.
3. Retighten the screw (B).

22 Singer Quantum Stylist TM 9960

Service Program
.
This machine has the Service program to locate the defected a electronic part.

㨎㨒㧿㨀㨟㨃㨣㧻㨅 㧷 㧲㧩 㧿㧩
㧝㧝㧜㧝㧜㧜㧝㧝㧝 㧜 㧞㧡㧡 㧞㧟㧞

㨇㨆㨉㨇㧲㨉㨇㧸㧱㧰㨉 㨇㨅㨉㨇㨥㨉

A
+
C
Handling

1. Go into the Service program - Sensor menu by pressing the buttons (A) and (C) as shown in illustration
and turn on the power switch
2. When this program has started correctly, the LCD will indicate the conditions of each electrical part as
shown.

3. To quit this program, turn off the power switch.

Service program - Sensor menu

This menu is for checking the different sensors or switches in the machine.

Buttonhole sensor - (b) and (f)

Located on the back side of the zigzag step motor

Check
Lower the buttonhole lever and check the switch by pulling or pushing this lever.

b: Buttonhole lever switch -Rear 㨎㨒㧿㨀㨟㨃㨣㧻㨅 㧷 㧲㧩 㧿㧩

1=Neutral 0=Lever is pulled. 㧝㧝㧜㧝㧜㧜㧝㧝㧝 㧜 㧞㧡㧡 㧞㧟㧞

㨇㨆㨉㨇㧲㨉㨇㧸㧱㧰㨉 㨇㨅㨉㨇㨥㨉

f: Buttonhole lever switch -Front

1=Neutral 0=Lever is pushed.

Synchronizer sensor (S), (T) and (s)

The synchronizer is located on the right hand side of the upper shaft.
㨎㨒㧿㨀㨟㨃㨣㧻㨅 㧷 㧲㧩 㧿㧩
Check 㧝㧝㧜㧝㧜㧜㧝㧝㧝 㧜 㧞㧡㧡 㧞㧟㧞

㨇㨆㨉㨇㧲㨉㨇㧸㧱㧰㨉 㨇㨅㨉㨇㨥㨉
Turn the handwheel and check the response of each sensor.
S: Stop sensor 1=not intercepted 0=intercepted
T: Timing sensor 1=not intercepted 0=intercepted
s: Speed sensor 1=not intercepted 0=intercepted

Singer Quantum Stylist TM 9960 23

Bobbin winder switch sensor (W)
Is located in the bobbin winding unit
㨎㨒㧿㨀㨟㨃㨣㧻㨅 㧷 㧲㧩 㧿㧩
㧝㧝㧜㧝㧜㧜㧝㧝㧝 㧜 㧞㧡㧡 㧞㧟㧞
Check 㨇㨆㨉㨇㧲㨉㨇㧸㧱㧰㨉 㨇㨅㨉㨇㨥㨉
Move the bobbin winder spindle left or right and check this switch.

W: Bobbin Winder Switch

1=Bobbin winder spindle is in right position
0=Spindle is in left position

Bobbin winding stop (w)

Is located in the bobbin winding unit

Check 㨎㨒㧿㨀㨟㨃㨣㧻㨅
㧝㧝㧜㧝㧜㧜㧝㧝㧝
㧷 㧲㧩 㧿㧩
㧜 㧞㧡㧡 㧞㧟㧞
1. Move the bobbin winder spindle to winding position. 㨇㨆㨉㨇㧲㨉㨇㧸㧱㧰㨉 㨇㨅㨉㨇㨥㨉
2. Then move the bobbin winder stopper to the right to check switch

w: Bobbin Winding Stop Switch

1=Bobbin winder stop is not pushed (Bobbin winding is not full)
0=Bobbin winder stop is pushed to the right (Bobbin winding is full.)

Presser foot sensor switch (O)

Is located on the back of the zigzag step motor unit.
㨎㨒㧿㨀㨟㨃㨣㧻㨅 㧷 㧲㧩 㧿㧩
Check 㧝㧝㧜㧝㧜㧜㧝㧝㧝 㧜 㧞㧡㧡 㧞㧟㧞

Lower or lift the presser foot lifter and check the response of this switch. 㨇㨆㨉㨇㧲㨉㨇㧸㧱㧰㨉 㨇㨅㨉㨇㨥㨉

O: Presser foot switch

1=Presser foot is lowered
0=Presser foot is lifted

Upper Thread sensor (Y)

Is located at the thread take up spring

Check
To check the response of this sensor -
Thread the upper thread and pull it up or slack it off to move the thread take up spring

Y: Upper thread sensor

㨎㨒㧿㨀㨟㨃㨣㧻㨅 㧷 㧲㧩 㧿㧩
1= threaded 㧝㧝㧜㧝㧜㧜㧝㧝㧝 㧜 㧞㧡㧡 㧞㧟㧞

0= not threaded 㨇㨆㨉㨇㧲㨉㨇㧸㧱㧰㨉 㨇㨅㨉㨇㨥㨉

24 Singer Quantum Stylist TM 9960

Hard key button sensor test (K)

Check of function buttons.

㨎㨒㧿㨀㨟㨃㨣㧻㨅 㧷 㧲㧩 㧿㧩
㧝㧝㧜㧝㧜㧜㧝㧝㧝 㧜 㧞㧡㧡 㧞㧟㧞
Check
㨇㨆㨉㨇㧲㨉㨇㧸㧱㧰㨉 㨇㨅㨉㨇㨥㨉
push each button and a number should be indicated under (K) status menu.
K: Response of each key on the front cover
- See below picture for correct number.

8
26
7 27 㨎㨒㧿㨀㨟㨃㨣㧻㨅 㧷 㧲㧩 㧿㧩
㧝㧝㧜㧝㧜㧜㧝㧝㧝 㧜 㧞㧡㧡 㧞㧟㧞

6 㨇㨆㨉㨇㧲㨉㨇㧸㧱㧰㨉 㨇㨅㨉㨇㨥㨉
28
5
29

30 9 10 11 12 13

31 25 19 14 15

32 20 16 17 21

33 18 22 23 24

Foot Control sensor (F=)

Check
Press the foot control : the number will decrease accroding to the pressure on the pedal.

Foot controller is not connected: the number 255 will appear. 㨎㨒㧿㨀㨟㨃㨣㧻㨅
㧝㧝㧜㧝㧜㧜㧝㧝㧝
㧷 㧲㧩 㧿㧩
㧜 㧞㧡㧡 㧞㧟㧞
Foot controller is connected: the number 70-75 will appear. 㨇㨆㨉㨇㧲㨉㨇㧸㧱㧰㨉 㨇㨅㨉㨇㨥㨉
When foot control is pressed maximum, the number 0 will be indicated.

Speed Control sensor (S=)

Check
Is used for checking manual the speed control on the front cover.

The number will decrease by sliding this button towards the left.
- To the most left position The number 0 will appear
The number will increase by sliding this button towards the right. 㨎㨒㧿㨀㨟㨃㨣㧻㨅 㧷 㧲㧩 㧿㧩
㧝㧝㧜㧝㧜㧜㧝㧝㧝 㧜 㧞㧡㧡 㧞㧟㧞
The number 255 will appear when the button is positioned extremely right.
㨇㨆㨉㨇㧲㨉㨇㧸㧱㧰㨉 㨇㨅㨉㨇㨥㨉

Singer Quantum Stylist TM 9960 25

Service Program - Step motor

Handling

1. Go into the Service program - Sensor menu by pressing the buttons (A) and (C) as shown in illustration
and turn on the power switch
2. When this program has started correctly, it is possible to Check the Starting point of each step motor
3. To quit this program, turn off the power switch.

㨎㨒㧿㨀㨟㨃㨣㧻㨅 㧷 㧲㧩 㧿㧩
㧝㧝㧜㧝㧜㧜㧝㧝㧝 㧜 㧞㧡㧡 㧞㧟㧞

㨇㨆㨉㨇㧲㨉㨇㧸㧱㧰㨉 㨇㨅㨉㨇㨥㨉

A
+
C

By pressing the button #1,

Zigzag step motor will move to starting point= Left position.

By pressing the button # 2,

Feed step motor will move to starting point.

By pressing the button # 4,

thread tension step motor will move to starting point.
1 2 3 4 5

By pressing the button #5,

thread tension pulse motor (Y) will be power on.
The message “ON” will appear on the lower right side of LCD.

By pressing this button #5 again, the power of thread tension

step motor will turn off.
The message “ON” will disappear on the lower right side of LCD

By pressing the button #4,

The Start/Stop button light function can be checked.

First touch = Red light will go on.

Seconded touch = Green light will go on.
Third touch = Lamp will go off

26 Singer Quantum Stylist TM 9960

Service Program - Message check

Handling

1. Go into the Service program - Message menu by pressing

the buttons (A) and (C) as shown in illustration and turn on
the power switch
A
2. When this program has started correctly, the LCD will
indicate the error illustrations as shown.
+
3. To quit this program, turn off the power switch. C
1

1 2 3 4 5

6 7 8 9 4

10 11 12 13
5
14 00 14 02 14 01

1. Winding the bobbin.

2. Lower the buttonhole lever.
3. After sewing buttonhole, raise the presser foot lifter 7

and set the frame of buttonhole foot to starting

position.
8
4. Release the foot controller pedal.
5. Lower the presser foot.
6. Machine cannot memory any more.
7. Select a pattern. 9

8. Release the reverse button.

9. Release the start/stop button.
11 10

10.Rethread the upper thread.

11.Foor controller is connected.
11
12.Release the needle up-down / slow button. 12
13.Release the thread cutter button. 13
14.Turn off the power switch.
12
14 error code:
00 thread cutter is failed
01 CPU error
13
02 bobbin winder switch is failed

14

Singer Quantum Stylist TM 9960 27

Service Program - Without Front cover

Handling- Stitch lenghts balance (a)

1. Go into the Service program - without front cover menu by pressing the buttons (a) as shown in illustra-
tion and turn on the power switch
2. The machine can now sew the pre-programed stitch lenghts balance stitch.
for more setting info see ”14. Stitch lenghts balance”
3. When the service program is entred the three functions buttons (a),(b) and (c) is used for control the
machine.
a b c
see below.
4. To quit this program, turn off the power switch.

Handling- Straight stitch (b)

1. Go into the Service program - without front cover menu by pressing the buttons (b) as shown in illustra-
tion and turn on the power switch
2. The machine can now sew a straight stitch.
for more setting info see ”14. Stitch lenghts balance”
3. When the service program is entred the three buttons (a),(b) and (c) is used for control the machine.
see below.
4. To quit this program, turn off the power switch.

Handling of the functions buttons (a),(b) and (c)

To use the machine, in the service program - without front cover, the three functions buttons (a),(b) and (c) is
used to control the machine.
(a) = Start / Stop button
(b) = Thread cutter button
(c) = Speed control High/ Medium / Low.

28 Singer Quantum Stylist TM 9960

Removing the covers c

The exterior parts should be removed in sequence as follo-

wings.

CAUTION:
Always disconnect the main lead plug from electrical outlet
when removing the exterior parts.
a

A. Light Cover
1. Loosen the light cover set screw (a).

2. Pull the bottom hook (b) toward you and open the light b
cover to the left.
Hook (b, c) will come off.

B. Top Cover
1. Open the top cover about 1/3.
Push the right side of top cover to come off the hinge (a).

2. Slide the top cover to the right and come off the hinge
b

Singer Quantum Stylist TM 9960 29

C. Thread Tension Cover a
1. Remove the screw (a).
2. Pull up the thread tension cover.

b
D. Needle Plate
1. Remove the presser foot. a
2. Remove the 2 screws (a, b) holding the needle plate.
3. Lift up the right side of needle plate and remove it.

a
E. Base
1. Remove the extension table.
2. Tilt the machine backward and remove the 3 base set
screws (a, b, c). Remove the base.

b c

30 Singer Quantum Stylist TM 9960

F. Front Cover
To remove front cover the following covers needs to be re-
moved first, The light cover, needle plate, base and thread
tension cover.

1. Remove the screw (a) located on the top right side of a

the machine.

b
2. Loosen the screw (b) located on the top left side of the
machine.

3. Loosen the screw (c) located on the left side of the

machine.

4. Tilt the machine backward.

Hook your fingers to the edge of front cover (d) and f
pull it upper side to come off the hook (e, f). e

5. Push the left side of rear cover (g) and pull the front g
cover toward you. (hook-h will come off).

6. Disconnect the 3 connectors (i, j, k) from the machine i

and remove the front cover.

j
k

Singer Quantum Stylist TM 9960 31

G. Top Cover
a b
To remove front cover the following covers needs to be
removed first, The light cover, needle plate, base , thread
tension cover and the front cover.

1. Loosen the screws (a, b) located on the back side of

the machine.

c d
2. Remove the screws (c, d) located on the top of the
machine

3. Push the front side of the unit cover (e).

The rear side of the unit cover (f) will come off.

4. Pull up the right side of the unit cover and pull out the e
left side of cover from the space between thread guide
cover and handle.

a b
H. Rear Cover
Remove the all exterior parts until unit cover.
1. Lower the presser foot lifter.
2. Remover the 4 screws (a, b, c, d).
(Screw (b) is longer than others.)
c d

3. Carefully disconnect the connector with holding the

lever (e). e
This connector connects terminal box and power
circuit board.

4. Pull the left side of rear cover (f) to come off from
thread guide cover (g). Pull the rear cover backward and
remove it from the machine.

32 Singer Quantum Stylist TM 9960

Electrical Parts Connection
a. CPU Board
b. Power Circuit Board (CN14)
c. Transformer
d. Terminal Box Assy.
e. Motor
f. F Step Motor (CN13)
g. Thread Cutter Assy. (CN12)
h. Z Step Motor (CN9) p
i. Tension Release step Motor (CN8)
j. LED Board Assy. (CN6)
k. Thread Check Spring Cord (CN5)
l. BH Switch Assy. (CN3) q
m. Presser Foot Switch Assy. (CN4)
n. Bobbin Winder Switch (CN1) r
o. Circuit Boards
p. LCD Assy. (CN11)
q. Contrast Control Board Assy.
r. Display Board Assy. (CN7)
o
s. Controller Jack Assy.

n
m

k a

v
j
i

s
h

g f

Singer Quantum Stylist TM 9960 33