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  • Managing Conflict SMR

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    Claudia Leva
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    Conflict is an inevitable part of organizational life that arises due to differences and interdependence between individuals and groups. Rather than avoiding or suppressing conflict, managers should address underlying relationship problems, encourage open discussion of differences, and help conflicting parties find mutually agreeable solutions. When handled constructively, conflict can stimulate new ideas, increase understanding between competing factions, and lead to better decision making.

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    Conflict is an inevitable part of organizational life that arises due to differences and interdependence between individuals and groups. Rather than avoiding or suppressing conflict, managers should address underlying relationship problems, encourage open discussion of differences, and help conflicting parties find mutually agreeable solutions. When handled constructively, conflict can stimulate new ideas, increase understanding between competing factions, and lead to better decision making.

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    © All Rights Reserved
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    15 views7 pages

    Managing Conflict SMR

    Uploaded by

    Claudia Leva
    Conflict is an inevitable part of organizational life that arises due to differences and interdependence between individuals and groups. Rather than avoiding or suppressing conflict, managers should address underlying relationship problems, encourage open discussion of differences, and help conflicting parties find mutually agreeable solutions. When handled constructively, conflict can stimulate new ideas, increase understanding between competing factions, and lead to better decision making.

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    © All Rights Reserved
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    Managing Conflict Greenhalgh, Leonard Sloan Management Review; Summer 1986; 27, 4; Periodicals Archive Online pg.

    45

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