N CITY HO COLOMBO 27" September 2022 ‘TO WHOM IT MAY CONCERN This Is to Certify that Ms. Rotawawe Ralale Gedara Dithmi Sandalika Bandara has been working with Ceylon City Hotel as a Front Office Receptionist from 14th of October 2021 to 27th of September 2022. During this time Ms. Bandara performed the following tasks: Greet all guests and assist them with check-in and check-out. Maintain a positive attitude and friendly demeanor. Respond to all guest questions and requests. Answer and forward phone calls. Manage guest bookings and reservations Keep a tidy and orderly workspace. «+ Assist with administrative and clerical tasks as needed. ‘Ms. Bandara applied her specialist knowledge very successful. She demonstrated great initiative and commitment. Her knowledge of language is particularly noteworthy. We were always satisfied with her performance. ‘She received a monthly salary of approximately Rs. 110,000.00 per month, ‘We wish her every success in the future. ‘Thank You! ‘With Regards, i Ulfath Uwais ‘Human Resource Manager