Facility Management:

1) Floor plan of all outlets along with pest control plan and bait locations
2) Pest control service schedule
3) Maintenance schedule.
4) Calibration Record with location of all devices (outlet wise)
5) Training sheets for drivers
6) Lorry /Vehicle temperature sheets

Purchasing Team

1) Supplier Audit Questionnaire

2) Supplier audit review
3) List of equipment records in all outlets, warehouse and Moka Kitchen
4) List of new equipment

Operations/ Kitchen Team

1) Record Keeping
2) Daily monitoring sheets
3) Customers complain file.
4) Training sheets

Human resources:

1) Training records / certificates (Food Handler’s for all employees)

2) Uniforms and shoes – provided to employees.
3) Badges