To,
1. The Chief Exertive Officer,
Fiber Link,
Plot FL-3, Bungalow A-6 Block-5,
Clifton, Karachi-75600, Pakistan
2. Regional Manager,
Fiberlink Central Region Office,
Banglow No.59, C-1/A Gulberg III,
Lahore.
LEGAL NOTICE UNDER SECTION 28(1) OF THE PUNJAB CONSUMER
PROTECTION ACT, 2005 AND ALL OTHER ENABLING PROVISIONS OF LAW.
I, the undersigned do hereby serve upon you legal notice of following affect
2. That I booked a Internet connection from your regional offi
, Lahore against the consideration of
Rs. 14000/- on 29.07.2017. According to your promise the said connection would be installed within one
month but till now it is not installed. The same problem was brought to your knowledge for many times
during the period. On my repeatedly complaint your representative had visited my home on 27.11.2017
and installed wire of the said connection which is not operational yet. I complaint time and again to Mr.
Abid Islam and Mr. Zeshan to resolve my problem but all in vain and now they are not bothering to attend.
my calls. It is a grave act of negligence on your part as you fail to provide standard services to the
undersigned as per your commitment. It is your legal as well as moral responsibility to provide the
undersigned reasonable services as per your commitment. Your highly negligent behavior and faulty
services are not only against the law but these are also against values of commercial morality. Behavior of
your officials was also very rude and discourteous when they were approached for guidance, help and to
settle the matter regarding extremely faulty services for installation of Fiberlink Intemet connection. This
type of faulty services and insolent behavior is a sheer violence of all norms and laws.
3. Due to the above said reasons, undersigned suffered with huge mental agony, physical stress and
loss of precious money, due to which you are hereby intimated to pay damages to the tune of Rs.
10,000,000/- for above mentioned sufferings and refund my paid amount i.e. Rs. 14000/- within fifteen
days of receipt of this legal notice, otherwise I will avail all Civil and Criminal legal proceedings against
you and claim will be filed in District Consumer Court, Lahore for damages.
Dated: 11.12.2017 Qadir Kamran
H# 111, Umar Block,
Allma Iqbal Town, Lahore
Cell No. 0321-9009390
Note: Copy of this legal notice has been retained for further legal proceedings.