Course PREMIUM Performance Driver Contact Center Management 2022 PD PREMIUM Report

Report information
Domain shopee
Cabang idcs
Report type Course report
Export date 01/03/23 16:31
Course information
Nama kursus [PREMIUM] Performance Driver (Contact Center Management) 2022
Kode kursus PD_PREMIUM
Kategori Problem Solving Skills
Creation date 02/11/22 14:24
Custom course field

Country ID
Course Type Ongoing(Agent)
Competency Problem Solving
Skills Based Routing -
Training activity
Pelajar yang ditetapkan 11
Pelajar yang sudah selesai 9
Learners in progress 2
Learners not started 0
Training time 4j 33m
Instruktur 1
Last 30 days activity

Tugasan kursus 0
Kursus yang diselesaikan 0
Center Management) 2022
Nama depan Nama belakang Aktif
desi afrani Ya
Embry Akto Ya
rizka annisa Ya
ashma hazri Ya
mayda herdiana Ya
nurul hidayati Ya
tressa nurmala Ya
Gita Permata Ya
johanna purba Ya
Afriana Purbowati Ya
Noval Suwandila Ya
devita wahyuni Ya
Email Peranan Status
desi.afrani@shopee.com Pelajar Selesai
embry.akto@shopee.com Pelajar 33%
rizka.annisa@shopee.com Pelajar 33%
ashma.hazri@shopee.com Pelajar Selesai
mayda.herdiana@shopee.com Pelajar Selesai
nurul.hidayati@shopee.com Pelajar Selesai
tressa.nurmala@shopee.com Pelajar Selesai
gita.permata@shopee.com Pelajar Selesai
johanna.purba@shopee.com Pelajar Selesai
afriana.purbowati@shopee.com Pelajar Selesai
noval.suwandila@shopee.com Instruktur -
devita.wahyuni@shopee.com Pelajar Selesai
Tanggal selesai Waktu Average score Account Type
04/11/22 14:51 1j 28m 7s 80.00% CS
- 2m 20s - CS
- 6m 55s - CS
04/11/22 14:57 8m 36s 75.00% CS
04/11/22 14:46 10m 51s 80.00% CS
04/11/22 14:56 10m 52s 85.00% CS
04/11/22 14:41 1j 50m 28s 100.00% CS
04/11/22 14:50 7m 29s 90.00% CS
04/11/22 14:48 5m 31s 95.00% CS
04/11/22 14:48 13m 27s 80.00% CS
- - - Webchat
04/11/22 14:46 8m 35s 75.00% CS
Country Company Name
ID ID - Shopee
ID ID - Shopee
ID ID - Shopee
ID ID - Shopee
ID ID - Shopee
ID ID - Shopee
ID ID - Shopee
ID ID - Shopee
ID ID - Shopee
ID ID - Shopee
ID ID - Shopee
ID ID - Shopee
Role Batch
Premium Agent 24
Trainer -
Admin -
Premium Agent 24
Premium Agent 5
Premium Agent 24
Premium Agent 23
Premium Agent 17
Premium Agent 22
Premium Agent 7
SBS -
Premium Agent 26
Ujian Selesai Lulus
Post-test Performance Driver (Contact Center Manage 9 9
Pre-test Performance Driver (Contact Center Managem 11 11
Average score
100%
75%
Scorm Selesai Lulus
Average score
Survei Selesai
Tugas Penyerahan Lulus
Nilai rata-rata
Kegiatan Pengguna
Hapus Si Tampan Trainer
Perbarui Noval Suwandila
Penyelesaian ashma hazri
Lulus ashma hazri
Penyelesaian nurul hidayati
Lulus nurul hidayati
Penyelesaian desi afrani
Lulus desi afrani
Penyelesaian Gita Permata
Lulus Gita Permata
Penyelesaian johanna purba
Lulus johanna purba
Penyelesaian Afriana Purbowati
Lulus Afriana Purbowati
Penyelesaian mayda herdiana
Lulus mayda herdiana
Lulus desi afrani
Penyelesaian devita wahyuni
Lulus devita wahyuni
Lulus johanna purba
Penyelesaian tressa nurmala
Lulus tressa nurmala
Tidak lulus Afriana Purbowati
Lulus nurul hidayati
Lulus tressa nurmala
Lulus Afriana Purbowati
Lulus mayda herdiana
Lulus Gita Permata
Lulus ashma hazri
Lulus devita wahyuni
Lulus Embry Akto
Tambah desi afrani
Tambah Gita Permata
Tambah nurul hidayati
Tambah mayda herdiana
Tambah ashma hazri
Tambah devita wahyuni
Tambah Afriana Purbowati
Tambah tressa nurmala
Tambah johanna purba
Tambah Embry Akto
Lulus rizka annisa
Tambah rizka annisa
Tambah Si Tampan Trainer
Tambah Noval Suwandila
Buat Noval Suwandila
Deskripsi
Si Tampan Trainer was removed from the course [PREMIUM] Performance Driver (Contact Center Manageme
Noval Suwandila memperbarui kursus [PREMIUM] Performance Driver (Contact Center Management) 2022
ashma hazri menyelesaikan kursus [PREMIUM] Performance Driver (Contact Center Management) 2022 (P
ashma hazri lulus ujian Post-test Performance Driver (Contact Center Management) (skor: 100%)
nurul hidayati menyelesaikan kursus [PREMIUM] Performance Driver (Contact Center Management) 2022
nurul hidayati lulus ujian Post-test Performance Driver (Contact Center Management) (skor: 100%)
desi afrani menyelesaikan kursus [PREMIUM] Performance Driver (Contact Center Management) 2022 (PD
desi afrani lulus ujian Post-test Performance Driver (Contact Center Management) (skor: 100%)
Gita Permata menyelesaikan kursus [PREMIUM] Performance Driver (Contact Center Management) 2022 (
Gita Permata lulus ujian Post-test Performance Driver (Contact Center Management) (skor: 100%)
johanna purba menyelesaikan kursus [PREMIUM] Performance Driver (Contact Center Management) 2022
johanna purba lulus ujian Post-test Performance Driver (Contact Center Management) (skor: 100%)
Afriana Purbowati menyelesaikan kursus [PREMIUM] Performance Driver (Contact Center Management) 20
Afriana Purbowati lulus ujian Post-test Performance Driver (Contact Center Management) (skor: 100%)
mayda herdiana menyelesaikan kursus [PREMIUM] Performance Driver (Contact Center Management) 2022
mayda herdiana lulus ujian Post-test Performance Driver (Contact Center Management) (skor: 100%)
desi afrani lulus ujian Pre-test Performance Driver (Contact Center Management) (skor: 60%)
devita wahyuni menyelesaikan kursus [PREMIUM] Performance Driver (Contact Center Management) 2022
devita wahyuni lulus ujian Post-test Performance Driver (Contact Center Management) (skor: 100%)
johanna purba lulus ujian Pre-test Performance Driver (Contact Center Management) (skor: 90%)
tressa nurmala menyelesaikan kursus [PREMIUM] Performance Driver (Contact Center Management) 2022
tressa nurmala lulus ujian Post-test Performance Driver (Contact Center Management) (skor: 100%)
Afriana Purbowati tidak lulus ujian Post-test Performance Driver (Contact Center Management) (skor: 70%)
nurul hidayati lulus ujian Pre-test Performance Driver (Contact Center Management) (skor: 70%)
tressa nurmala lulus ujian Pre-test Performance Driver (Contact Center Management) (skor: 100%)
Afriana Purbowati lulus ujian Pre-test Performance Driver (Contact Center Management) (skor: 60%)
mayda herdiana lulus ujian Pre-test Performance Driver (Contact Center Management) (skor: 60%)
Gita Permata lulus ujian Pre-test Performance Driver (Contact Center Management) (skor: 80%)
ashma hazri lulus ujian Pre-test Performance Driver (Contact Center Management) (skor: 50%)
devita wahyuni lulus ujian Pre-test Performance Driver (Contact Center Management) (skor: 50%)
Embry Akto lulus ujian Pre-test Performance Driver (Contact Center Management) (skor: 100%)
desi afrani was added to the course [PREMIUM] Performance Driver (Contact Center Management) 2022 (P
Gita Permata was added to the course [PREMIUM] Performance Driver (Contact Center Management) 2022
nurul hidayati was added to the course [PREMIUM] Performance Driver (Contact Center Management) 2022
mayda herdiana was added to the course [PREMIUM] Performance Driver (Contact Center Management) 202
ashma hazri was added to the course [PREMIUM] Performance Driver (Contact Center Management) 2022 (
devita wahyuni was added to the course [PREMIUM] Performance Driver (Contact Center Management) 202
Afriana Purbowati was added to the course [PREMIUM] Performance Driver (Contact Center Management) 2
tressa nurmala was added to the course [PREMIUM] Performance Driver (Contact Center Management) 2022
johanna purba was added to the course [PREMIUM] Performance Driver (Contact Center Management) 2022
Embry Akto was added to the course [PREMIUM] Performance Driver (Contact Center Management) 2022 (P
rizka annisa lulus ujian Pre-test Performance Driver (Contact Center Management) (skor: 100%)
rizka annisa was added to the course [PREMIUM] Performance Driver (Contact Center Management) 2022 (P
Si Tampan Trainer was added to the course [PREMIUM] Performance Driver (Contact Center Management) 2
Noval Suwandila memperbarui kursus [PREMIUM] Performance Driver (Contact Center Management) 2022 (P
Noval Suwandila memperbarui kursus [PREMIUM] Performance Driver (Contact Center Management) 2022 (
Noval Suwandila was added to the course [PREMIUM] Performance Driver (Contact Center Management) 202
Noval Suwandila membuat kursus [PREMIUM] Performance Driver (Contact Center Management) 2022 (PD
Tanggal
16/02/23 11:50
07/11/22 12:02
04/11/22 14:57
04/11/22 14:57
04/11/22 14:56
04/11/22 14:56
04/11/22 14:51
04/11/22 14:51
04/11/22 14:50
04/11/22 14:50
04/11/22 14:48
04/11/22 14:48
04/11/22 14:48
04/11/22 14:48
04/11/22 14:46
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04/11/22 14:46
04/11/22 14:46
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04/11/22 14:41
04/11/22 14:41
04/11/22 9:46
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04/11/22 9:43
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04/11/22 9:34
04/11/22 9:34
04/11/22 9:34
04/11/22 9:34
04/11/22 9:34
04/11/22 9:33
03/11/22 16:23
02/11/22 17:06
02/11/22 17:04
02/11/22 16:56
02/11/22 15:44
02/11/22 15:44
02/11/22 15:40
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02/11/22 15:11
02/11/22 15:00
02/11/22 15:00
02/11/22 15:00
02/11/22 14:59
02/11/22 14:24
02/11/22 14:24
02/11/22 14:24

Course PREMIUM Performance Driver Contact Center Management 2022 PD PREMIUM Report

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Course PREMIUM Performance Driver Contact Center Management 2022 PD PREMIUM Report

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