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DIPLOMA Sessional Structured Timed Assignment
January-June IS122 - Business Information Systems
BOTSWANA OPEN UNIVERSITY
Diploma in Business Management

Diploma in Human Resources Management
Business Information Systems

IS 122
Sessional Structured Timed Assignment
Marks: 100
Instructions
a) This assignment covers ALL the units of the course material.
b) The structured assignment consists of four sections: A, B, C and D.
c) Answer questions according to instructions given in each section.
d) This assignment contributes 70% towards final grading for this course.
e) This is an individual assignment. No duplication of work will be tolerated. Any plagiarism
or collusion may result in disciplinary action.
f) Your assignment will be assessed on the factual answer provided based on your reading
and analysis from various references related to this course. In addition, you should
demonstrate a sound knowledge of the topics covered and adhere to the proper referencing
technique.
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SECTION A Multiple Choice Questions. [20 MARKS]
Choose the best alternative answer.
1. Which systems are best used for tasks involving idea generation and complex problems.
A. Decision Support Systems
B. Expert Systems
C. Group Decision Support Systems
D. Decision Support Systems
2. At which decision making process step do you identify and explore solutions to the problem?
A. Step 1
B. Step 2
C. Step 3
D. Step 4
3. From the examples below identify an example of an unstructured decision.

A. Design a new corporate website.
B. Offer credit to customers.
C. Restock inventory.
D. Decide entrance or exist from markets.
4. ___________________________ is a cross-functional enterprise system that integrates and

automates many of the customer-serving processes in sales, marketing, and customer services
that interact with a company‟s customers?
A. Customer Information System
B. Customer Relationship Management
C. Enterprise Resource Planning System
D. Buyer Relationship Management
5. Managing data means ________________________________.

A. Restricting access to the data to the right personnel

B. Employees should be acknowledge in the data decision-making process

C. The HR manager needs to participate
D. HR and it should both have full access to the system and data.
6. ___________________ is a device is not found in a telecommunications processor.

A. Modem
B. Local Area Network
C. Multiplexer
D. Internetworked Processor
7. Database management is an important application of information systems technology to the

management of a firm‟s data resources. Which of the following is NOT a data management
concept.
A. Database Administration
B. Database Management System
C. Data Planning
D. Data Administration
8. There are several roles that are necessary in order to make the Data Management Team
(DMT) successful. These roles are a mix of business and information systems roles and
responsibilities. An executive sponsor‟s responsibility is __________________________.
A. Sets the direction of the DMT. Develops enterprise information strategy and sets long-term
goals. Meets with the team on a regular basis, but is more of a champion than an active team
participant.
B. Sets information system and technology direction of the DMT to be in line with corporate
goals. Functions as the team leader and is also responsible for corporate IT technical
architecture and infrastructure.
C. Uses the information produced departmentally at achieve the goals and objectives of the
organisation through executing assigned tasks.
D. Provides business information to the DMT data administrator. Responsible for data and
business rules validation in area of expertise.

9. In addition to data usage lifecycle characteristics, the following data characteristics are
necessary to determine an effective data profile except ________________.
A. Duplication
B. Security
C. Response time
D. Concurrency
10. The decisions at this level of the company are usually never structured and could be described
as „educated guesses‟. Identify the system that supply the necessary tools to this level of
management.
A. Executive Support Systems
B. Decision Support Systems
C. Management Support System
D. Expert Systems
11. ______________ are best used for tasks involving; idea generation and complex problems.
A. Executive Support Systems
B. Decision Support Systems
C. Management Support System
D. Group Decision Support System
12. The three main components of a Decision Support System are __________, _______ and
_________.
A. Database, software and the user interface.
B. Database management software, software and the user interface.
C. Database, software and the website interface.
D. Database, database management team and the user interface.
13. _________________________ is an example of major network management function.

A. Time slicing

B. Applications software management.

C. Network trafficking
D. Capacity planning
14. __________________ network topology is well suited to companies with one large data
processing facility shared by a number of smaller departments.
A. Star
B. Bus
C. Ring
D. Mesh
15. ______________________ information attribute, states that “the information should reflect
current circumstances when provided.”
A. Currency
B. Timeliness
C. Frequency
D. Time period
16. _____________ dimension describes how the information is presented to the recipient.
A. Content
B. Time
C. Form
D. Presentation
17. ____________ systems enhance team and workgroup communications and productivity, and
include the applications that are sometimes called office automations systems.
A. Process control
B. Transaction processing
C. Enterprise collaboration
D. Team management

18. When information system applications focus on providing information and support for
effective decision making by managers, they are called _____________.
A. Specialise control systems
B. Management support systems
C. Process control systems
D. Strategic information systems
19. ________________ allows large central-site computers to handle the jobs they do best, such
as high-volume transaction processing, communications network security and control, and
maintenance and control of large corporate databases
A. Client/server computing
B. Peer to peer computing
C. Web based computing
D. Internet Computing
20. ________________________ is a management support system that is able to link data from
various sources, both internal and external, to provide the amount and kind of information
executives find useful.
A. Executive Support System
B. Management Information System
C. Decision Support System
D. Transaction Processing System
SECTION B [20 MARKS]
Question 1
Match the phrase in Column A with the appropriate term in Column B. (10 marks)
Column A Column B

A. Support operations or management processes that provide a firm

1.Expert systems
with strategic products, services, and capabilities for competitive
advantage.
B. Converts raw materials into a finished product
2. Input
C. Knowledge based systems that provide expert advice and act as
3.Management
expert consultants to users.
information systems
D. Examples include raw materials, energy or labour power
4.Strategic information
systems
E. Is whereby a company aim to be the lowest cost producers in the
5. Process market place.
F. Warehousing and distributing finished products and services.
6. Fibre Optics
G. physical media used by telecommunications channels
7. Modem
H. Telecommunications networks that cover large geographic areas.
8.Cost leadership
I. Convert digital computer signals to analog signals for transmission
9. Wide Area Networks
over telephone lines, then to receive these signals and convert
them back to digital signals.
J. Are systems used to support tactical and strategic decision making.
10. Outbound logistics
Question 2
State whether the following statements are True or False. (10 marks)
A. Information from supply chain management does not help firms decide when and what to
produce, store and move.
B. Decision-support systems (DSS) are used for complex "what-if" questions that require internal
and external data.

C. An intranet can drastically reduce an organisation's supply chain costs and management
through improved coordination between various departments.
D. Functional business systems support operations or management processes that provide a firm
with strategic products, services, and capabilities for competitive advantage.
E. A value chain is the chain or series of business processes. Each of which adds value to an
organisation‟s products or services for customers.
F. The three major uses of DBMS software are to create, manage, and use the databases of an
organisation.
G. Managers require information for decision-making.
H. Functional business systems support operations or management processes that provide a firm
with strategic products, services, and capabilities for competitive advantage.
I. A value chain is the chain or series of business processes. Each of which adds value to your
organisation‟s products or services for customers.
J. The three major uses of DBMS software are to create, manage, and use the databases of an
organisation.
K. Decision support system has three main components; the database, software and the local area
network.
SECTION C [20 MARKS]
Answer ALL questions in this section.
Question 1
Using an example distinguish between data from information. (4 marks)
Question 2
Identify any five qualities of information. (5 marks)
Question 3
List any five components of an information system. (5 marks)
Question 4
Give a brief description of each of the following.

a. Sales and marketing system (3 marks)

b. Manufacturing and production system (3 marks)
SECTION D [40 MARKS]
Answer any two (2) questions in this section.
Question 1 (20 marks)

a. Explain any three business values of enterprise systems (10 marks)
b. Describe any three kinds of systems that support the decision makers and the types of decisions
they make. (10 marks)

a. Identify any five shortcomings of traditional file-orientated data structures and briefly discuss
what can be done to overcome this. (10 marks)
b. Briefly Explain any five (5) technology and business trends that have enhanced the role of
information systems in today‟s competitive business environment. (10 marks)

A. Briefly explain any ten (10) attributes of quality information. (10 Marks)
B. Describe any five (5) ways companies can use an extranet. (10 Marks)

Business use of the Internet is expanding from an electronic information exchange to a broad
platform for strategic business applications. Discuss the business value of the internet.
END OF EXAMINATION !

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DIPLOMA Sessional Structured Timed Assignment

January-June IS122 - Business Information Systems

BOTSWANA OPEN UNIVERSITY

Diploma in Business Management

Business Information Systems

Sessional Structured Timed Assignment

© BOU 2020 Page 1 of 9

SECTION A Multiple Choice Questions. [20 MARKS]

Choose the best alternative answer.

3. From the examples below identify an example of an unstructured decision.

4. ___________________________ is a cross-functional enterprise system that integrates and

5. Managing data means ________________________________.

© BOU 2020 Page 2 of 9

B. Employees should be acknowledge in the data decision-making process

6. ___________________ is a device is not found in a telecommunications processor.

7. Database management is an important application of information systems technology to the

© BOU 2020 Page 3 of 9

13. _________________________ is an example of major network management function.

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B. Applications software management.

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SECTION B [20 MARKS]

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A. Support operations or management processes that provide a firm

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SECTION C [20 MARKS]

Answer ALL questions in this section.

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a. Sales and marketing system (3 marks)

SECTION D [40 MARKS]

Answer any two (2) questions in this section.

Question 1 (20 marks)

Question 2 (20 marks)

Question 3 (20 marks)

Question 4 (20 marks)

© BOU 2020 Page 9 of 9

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