- C H A N G I N G T H E WAY W E Q U E U E

S AV E S C U S T O M E R S
TIME AND HELPS
MERCHANTS
ARRANGE THEIR
QUEUES

Balador aspires to
revolutionise queuing in
MENA and become the go-to
platform to connect people to
services
2
LET’S FACE IT

QUEUING
IS A PAIN!
We spend about 6 months of our
lives waiting.
Or 113 hours a year.
Or about 18 minutes per day.

PROBLEM!

3
PAIN MAGNIFIED
Across all sectors of society….

PHARMACIES PUBLIC INSTITUTIONS BANK BRANCHES

A pharmacy branch at a public hospital: An area such as a court: A large retail bank branch:
1,000 tickets a day 1,500 tickets a day 400+ tickets on an average day

25K+ / MONTH 30K+ / MONTH 8K+ / MONTH

…It is a national problem!

 LIMITED
INTEROPERABILITY B L O AT E D P U B L I C
S E C TO R
T H E PA I N
POINTS ARE

HYGIENE MANY AND THEY

RUN DEEP!

These are just some of the

CHAOS
direct pain points from the
TO U C H B A S E D point of view of the public
ECONOMY sector, but the costs of
N E G AT I V E
BRAND IMAGE queuing affects us all!

TRAFFIC &
CONGESTED STREETS INEFFICIENT
PROCEDURES 5
 THE
CONCEPT

Just like Talabat collected all

the restaurants in one place,
instead of using a different
system or app each time you
queue, Balador manages
them all in one place.

6
 SAY HELLO TO BALADOR!
Balador is an intelligent cloud-based Customer Journey Monitoring and Management system, that
provides visibility on the queue situation in shops and institutions. We are a multi-tenant platform, aggregating
customer journeys cross sectors. 7
 BALADOR IS
DISRUPTING
T H E WAY W E
QUEUE

S AV I N G U S E R S T I M E A N D M A K I N G C U S T O M E R
JOURNEY MANAGEMENT SMOOTH FOR MERCHANTS
8
FOR USERS
Balador aggregates customer journeys across sectors.
Users can plan their journey, choose the fastest route
suggested, book virtual tickets in queues from home, all
through a touch-less experience.

VIRTUAL TICKETS APPOINTMENTS

C O M P L E T E LY D I G I TA L

9
 FOR MERCHANTS
Balador offers a complete solution to manage customer flow and effectively oversee service performance. We help
businesses acquire more customers, know their needs, and prepare for the right offering and best services at their
comfort.

QUEUE MANAGEMENT CONCIERGE

DASHBOARD D I G I TA L S I G N A G E

10
 FOR THE GOVERNMENT
Balador offers a solution to reduce crowds and solve the queuing situation at public institutions once and for all

FLOW OF CITIZENS O N E P L AT F O R M

11
 THIS IS US
In addition to a dedicated core team, dooree leverages the strength of Trismart’s back office and market leading implementing tech partners.

M O H A M M E D AT O U T HUSSAM AL QADI SAED ABU GHAZALEH KHALDOON AQEL

FOUNDER & CEO CCO I N N O VAT I O N TECH

12
 SNAPSHOT

WHO EXPERTS IN C R E AT I N G
CUSTOMER JOURNEYS THE FUTURE
WE ARE
WE ARE A TECHNOLOGY PROVIDER SINCE 2005 10+
T H AT O F F E R S S Y S T E M I N T E G R AT I O N I N T H E
YEARS EXPERIENCE A M U LT I - T E N A N T P L AT F O R M
FIELD OF IT INFRASTRUCTURE, SECURITY
With single tenant queuing That replaces the traditional queuing
SOLUTIONS & CUSTOMER EXPERIENCE.
applications management system

CUSTOMER JOURNEY
MANAGEMENT
“Balador aspires to
EXLUSIVE AGENT OF QMATIC IN
revolutionise queuing in
JORDAN AND AFRICA
MENA and become the go-
LEADER IN BANKING SECURITY to platform to connect
people to services”
3000+ 600+ REGIONAL REACH
SYSTEMS BANK BRANCHES MENA AFRICA
Installed since inception Completed installations across MENA Presence in 6 countries Regional office opened in 2020

13
BUILDING AN AMAZING PRODUCT
We have an ambitious product roadmap, because your time matters

I T E R AT E

LAUNCH SCALE

14
What are you waiting for?

w w w. b a l a d o r. i o