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Module 1 - Introduction To Engineering Management
Module 1 - Introduction To Engineering Management
Module 1 - Introduction To Engineering Management
LEARNING
MODULE 01:
Introduction to
Engineering
Management
AE 322 -
ENGINEERING MANAGEMENT
Prepared by:
AERONAUTICAL ENGINEERING DEPARTMENT
TABLE OF CONTENTS
Title Ref. no Page
INTRODUCTION 1 6
1. DEFINITION OF TERMS 2,3,4 6
2. BASIC ELEMENTS OF MANAGEMENT 5,6 7
3. PERSONALITIES IN ENGINEERING MANAGEMENT AND
7,8 10
MANAGEMENT THEORIES
3.1 Frederick Taylor 7 10
3.2 Max Weber 7 11
3.3 Henri Fayol 8,9 12
3.4 Henry Gantt 7 17
3.5 Mary Parker Follett, 10 18
4. PROJECT MANAGEMENT CYCLE 11,12 21
4.1 What is Project? 11 21
4.2 What is Project Management? 11 21
4.3 Project Management Characteristics 11 21
4.4 Project Characteristics 12 21
4.5 Why do companies use Project Management? 12 22
4.6 Why do people learn Project Management? 12 22
4.7 Project Challenges 11 22
4.8 Project Ecosystem 11 23
4.9 Project Constraints 11 24
4.10 Project Management Cycle 11 25
APPENDIX A: RUBRIC 30
LIST OF REFERENCES
References
No.
Roberto Medina, Engineering Management from
https://www.academia.edu/35813394/Engineering_Management_by_Roberto_Me 1
dina
St. Louis Community College, (2003 August) What is Engineering, from
2
http://users.stlcc.edu/Departments/fvengtech/whatis.html
University of Washington, Management, from
http://courses.washington.edu/inde495/leca.htm#:~:text=Management%20is%2 3
0a%20set%20of,an%20efficient%20and%20effective%20manner.
KU Edward Capus, Engineering Management, from http://emgt.ku.edu/ 4
Venkatesh, Objectives: Meaning, Features and Classification (with Diagram) from
https://www.yourarticlelibrary.com/management/objectives-meaning-features-
and-classification-with- 5
diagram/53199#:~:text=Mc.,to%20efforts%20of%20a%20manager.%E2%80%9
D
Commerce Forward, (2018 August 16) The five M’s of management explained,
retrieve from https://commerceforward.blogspot.com/2018/08/the-five-ms-of- 6
management-explained.html
Lumenwaymaker, Principles of Management, History of Management (Module 2),
retrieve from https://courses.lumenlearning.com/wm- 7
principlesofmanagement/chapter/scientific-management/
Shrey Mittal, The 14 Principles of Management by Henri Fayol, Retrieve from
https://courses.lumenlearning.com/wm- 8
principlesofmanagement/chapter/scientific-management/
C.P. Uzuegbu and C.O.Nndozie (2015), Henry Fayol’s 14 Principles of
Management: Impliations for Libraries and Information Centers. Retrieved from
9
https://www.researchgate.net/publication/281801296_Henry_Fayol's_14_Principl
es_of_Management_Implications_for_Libraries_and_Information_Centres
SammiCaramela, (2018 February 22), The Management Theory of Mary Parker 10
LIST OF FIGURES
FIGURES References
LEARNING OUTCOMES
OVERVIEW
INTRODUCTION
Depending on their specialty and job level, engineers are expected to perform a multitude of
functions. It is important that the engineer knows what is expected of him so that he can
perform his job efficiently and effectively. His next concern would be to determine the
necessary skills but that he does not have.Since engineers are not equipped to communicate
directly with individuals, it is assumed that people-based skills will most often be their
weakness. When they are appointed to hold management roles, this challenge would be
more evident. It follows that if the engineering manager wanted to do his job well, there
would be a need for some exposure to engineering management activities.
1. DEFINITION OF TERMS
Engineering
The career in which the knowledge gained from research, experience, and practice of
mathematical and natural science is applied with judgment to establish ways of using,
economically, the materials and forces of nature for the benefit of humanity.
Management
Engineering Management
It refers to the activity combining “technical knowledge with the ability to organize and
coordinate worker power, materials, machinery, and money.
Management and managers make conscious decisions to set and achieve objectives.
Decision making is a critical part of all management activities.
Organization
It is a group of two or more individuals that exists and works to achieve widely held goals
that are clearly defined.
Money
• The financial resource of an organization which is its base and
foundation.Money is the most critical and all-purpose resource because it
is used to acquire or hire other resources. In organization, money is
employed to generate more money in the form of profits or surplus. A
business firm or enterprise requires money in the form of fixed capital and
working capital.
Manpower
• The human resource of an organization through which things are done or
objectives are achieved. It refers to the managerial and non-managerial
personnel employed in an organization. Other resources cannot act by
themselves and have to be utilised by human beings. Therefore, human
Materials
• The resources used by individuals to do stuff and fulfill the organization's
goals. It refers to physical raw materials and intermediate products (semi-
finished goods) which, with the assistance of certain processes and
technologies, are converted and/or assembled into finished products.
Machines
• Those resources that help facilities to perform all activities toward the
achievement of the objectives. They are the equipment used to process
the materials into finished or semi-finished products. Employment of
modern machinery helps to reduce costs and to improve the quality of
output. Technology has therefore become an important ingredient in the
efficient management of organizations.
Methods
• Refer to the normal and prescribed ways of doing things various
operations are performed according to certain systems and procedures.
Use of right methods helps to increase efficiency of operations and
contributes to effective management.
LEARNING ACTIVITY 1
Accomplish the following activities in an “8.5 x 11” word document.
HONESTY CLAUSE
The students are expected to accept and maintain principles of intellectual and academic integrity
as members of the academic community. The state college expects the students to be honest
as a basic and minimum standard of conduct in academic matters and that they only
submit the outputs of their own efforts for credit.
For Submission: Kindly attach the file on our Google Classroom with a file name
“Module 1 – Learning Activity 1 – (Surname)”.
He settled on money. He believed a worker should get “a fair day’s pay for a fair
day’s work”—no more, no less. If the worker couldn’t work to the target, then the
person shouldn’t be working at all. Taylor also believed that management and labor
should cooperate and work together to meet goals. He was the first to suggest that
the primary functions of managers should be planning and training.
Taylor developed his method for use in areas where, such Fig. 3.2 Taylor’s Four
as in factories, work could be quantified, systemized, and Principles of Scientific
standardized. There is one correct way to do a job in Management
scientific management; employees were not allowed (in
fact, they were prohibited) to make decisions or analyze acts that could yield a better
outcome. Taylor was more concerned about the performance than the happiness or
enthusiasm of the employees.Taylor’s work introduced for the first time the idea of
systematic training and selection, and it encouraged business owners to work with
employees to increase productivity and efficiency. And he introduced a “first-class
worker” concept to set the standard for what a worker should be able to produce in
a set period of time. Scientific management grew in popularity among big businesses
because productivity rose, proving that it worked.
To study the U.S. economy, Weber visited the United Fig 3.3 Max Weber
States in 1904. Here he was witnessing the spirit of
capitalism. He observed that competition and innovation were promoted by
capitalism in the United States. He also realized that companies were managed by
skilled managers and that through economic relationships they were connected.He
contrasted this with capitalistic practices in Germany where a small group of
powerful people controlled the economy. In Germany, tradition dictated behaviors.
People were given positions of authority based on their social standing and
connections, and businesses were linked by family and social relationships.
Weber was concerned that power was not a function of knowledge and expertise,
but of social standing. Managers were not committed to the organization because of
this. Instead of achieving organizational objectives, organizational resources were
used for the benefit of owners and managers. Weber was convinced that
organizations based on rational authority, where authority was given to the most
competent and qualified people, would be more efficient than those based on who
you knew. Weber called this type of rational organization a bureaucracy.
He condensed his ideas and experiences into a series of tasks and principles of
management, which he published in the book General and Industrial Management in
1916. Some of Weber's ideas were incorporated by Fayol into his theories. However,
Fayol was concerned with how employees were treated and how they contributed to
the organization, unlike Weber. He thought that successful companies were bound to
happy and empowered workers, and thus effective management.
These duties evolved into the four functions of management: planning (foresight),
organizing (organization), leading (command and coordinate), and controlling
(control).
1. Division of Work.
• Specialization helps the individual to build up expertise and constantly
develop his skills. He will be more efficient through that.
• People perform better at work because, according to their specialties,
they are given jobs. Therefore, the division into smaller elements of work
then becomes paramount.
2. Authority.
• The power to issue orders in which the balance of responsibility for its
role must go.
• This principle indicates the need for supervisors to have authority to order
subordinates to conduct jobs while being responsible for their actions.
This is formal as well as informal and is recommended for managers. The
formality is in the organizational expectations for the manager (his
responsibilities), whereas the informality (the authority) can be linked to
the manager’s freedom to command, instruct, appoint, direct, and ensure
that his or her responsibilities are performed successfully. Again, the two
are like checks and balances on the manager: he must not abuse power
(authority). He must use it in tandem with the corresponding
responsibility. Fayol therefore claimed that because a manager must be
accountable for his duties, he should also have authority to back him up
to perform his duties. For organizational performance, this is right and
very crucial.
3. Discipline.
• Employees must obey, but this is two-sided: employees will only obey
orders if management play their part by providing good leadership.
• This theory promotes consistent rules and regulations aimed at achieving
good discipline and compliance among employees. The natural human
tendencies towards lawlessness must have been noticed by Fayol. He
viewed the degree of organizational chaos that could explode if workers
were not strictly directed by management laws, standards, and
regulations. This is true and has all along resulted in staff control in
organizations. But in recent times, it has not been the best method to
achieve long-term organizational order and goals.
4. Unity in Command.
• Each worker should have only one boss with no other conflicting lines of
command.
• This principle states that workers can only accept orders from one
supervisor and report directly to him. This implies that employees are only
expected to be accountable to one immediate supervisor or superior.
Orders-cum-directives come from one source and no two people at the
same time send an employee orders to prevent conflict.
5. Unity in Direction.
• In a single plan, individuals engaged in the same type of activities must
have the same goals. To maintain stability and cooperation in the
organization, this is important. Unity of command does not exist without
unity of direction but does not necessarily flows from it.
• This principle proposes that there should be only one plan, one objective,
and one head for each of the plans. Of course, organizations run on
established objectives (Drucker, 1954). But, for departments and units
that seem to have their own goals, this should not be miss-interpreted.
What Fayol meant is that, of course, an organization would have core
objectives that need to be met and also departmental and unit objectives
that need to be achieved in order to achieve the unified target.
7. Remuneration.
• Payment is an important motivator although by analyzing a number of
possibilities.Fayol points out that there is no such thing as a perfect
system.
• Payment of wages for workers should be as deserved. Both workers and
management should have a fair wage and neither group should be short-
changed. Every staff member's pay must be justifiable. A supervisor
should receive more pay than line staff. Thus, whosever management
appoints to be supervisor takes more than the subordinates by virtue of
his or her responsibilities. It does not really matter whether a subordinate
works harder and is more productive than the supervisor. As long as
management does not promote the subordinate he continues to receive
lesser pay to what his boss gets even as he works more than his boss.
The above generally encapsulates Fayol’s position on remuneration.
8. Centralization.(or Decentralization).
• This is a matter of degree depending on the condition of the business and
the quality of its personnel.
• This principle suggests that decision-making should be centralized. This
means that decision-making and dishing-out of orders should come from
the top management (central) to the middle management, where the
decisions are converted into strategies and are interpreted for the line
staff who execute them (decentralization). This is still working in many
organizations. Library and information centers also apply this principle.
10. Order.
• Both material order and social order are necessary. The former minimizes
lost time and useless handling of materials. The latter is achieved through
organization and selection.
• This is another formal organizational control system which has been
interpreted in different ways. Some see it as the rule of giving every
material its right position in the organization and others think that it
means assigning the right job to the right employee (Rodrigues, 2001).
11. Equity.
• In running a business a ‘combination of kindliness and justice’ is needed.
Treating employees well is important to achieve equity.
• Another word for equity is fairness. Henri Fayol suggested that managers
should be fair to their staff.
12. Stability of Tenure.
• Employees work better if job security and career progress are assured to
them. An insecure tenure and a high rate of employee o turnover will
affect the organization adversely.
• In this principle, Fayol articulates the need to hire the right employees
and train them on the job in the hope of retaining them for a long time.
The foundation of this principle is the belief that the expertise and
experience they might have acquired in the process of working for the
company will be placed back into the company by those workers with a
secured tenure. This, however, is considered an old-fashioned way of
approaching management. Contemporary management is suggesting the
recruitment of staff that are already-made with experience and with the
right qualifications. Some organizations have gone further to downsize
staff recruited in the old system because of their unwillingness to adapt to
new ways of performing jobs in the organization.
13. Initiative.
• Allowing all personnel to show their initiative in some way is a source of
strength for the organization. Even though it may well involve a sacrifice
of ‘personal vanity’ on the part of many managers.
• A good manager must be one who can be creative to initiate new ideas
and also be able to implement them.
T
h Fig 3.8 Example of Gantt Chart
e
Gantt chart has multiple benefits for project management:
• Direct contact.
Direct contact between employees and managers helps organizations avoid
conflict and misunderstandings. Holding regular meetings or discussing
assignments in person is a simple way to practice this principle.
• Early stages.
Coordination should be learned and mastered straight away. No employee
should feel less important than the next; each has a significant role that
compliments the roles of others.
• Reciprocal relationship.
Every worker, regardless of their level in hierarchy, is responsible for pulling
their weight and integrating with the rest of the organization. No one person
should be trying less or more than another – it's a team effort.
• Continuous process.
Coordination must be maintained. Don't just learn it and forget about it;
channel it in everything you do.
Known well for her mediating tendencies and managing tactics, Follett created a
management theory that is still in favor today. Its main principals include:
Integration
Follett thought that workers of all levels should integrate to reach the organization's
goals. If conflict arises, there should be a conscious effort to pull instead of push,
and to work together as a team. Because each member is doing their part, overall,
they'll be more likely to be content with result.
Power with
Rather than establishing a strict hierarchy and delegating power to certain individuals
over others, Follett believed that workers should practice co-active power. Powering
with their team is better than powering over them; this way, each member feels just
as valued as the next.
This is not to say that hierarchy should be eliminated entirely, however. Structure is
still crucial, but employees should not feel like they are less valuable than their
managers.
Group power
Group power should be valued over personal power. Organizations do not exist for
one person's benefit, but rather the entire company of workers. If this selfless
mindset prevails, then all workers will feel like they're on the same team, rather than
in competition with each other.
LEARNING ACTIVITY 1
Accomplish the following activities in an “8.5 x 11” word document.
IDENTIFICATION: Identify the following personalities described below.
_________1. Best known for two key contributions to classical management theory and one of
them is the bonus system.
__________2. This person published the book General and Industrial Management in 1916.
__________3. He believed a worker should get “a fair day’s pay for a fair day’s work”—no more,
no less and published the book The Principles of Scientific Management in 1909.
_________4. Well known in mediating tendencies and managing tactics, who is this personality
that created a management theory?
__________5. The author of the Five Principles of Bureaucracy.
ENUMERATION:
1. Enumerate the Four (4) Principles of Scientific Management
2. Enumerate the (5) Principles of Bureaucracy
HONESTY CLAUSE
The students are expected to accept and maintain principles of intellectual and academic integrity
as members of the academic community. The state college expects the students to be honest
as a basic and minimum standard of conduct in academic matters and that they only
submit the outputs of their own efforts for credit.
For Submission: Kindly attach the file on our Google Classroom with a file name
“Module 1 – Learning Activity 2 – (Surname)”.
1. What has changed in the last years that caused an increase in the
challenges?
2. What new competencies and skills are required today?
The external environmentis made of the conditions that the project Fig. 4.1 Project
has little or no influence to change, including: donor and government Environments
requirements, international or local regulations, local infrastructure,
limited availability of skills or a competitive labor market.
Every project is dependent upon the processes, people, and tools and they determine how
the work gets done. But these three essential elements are not equals. Each has its own
strengths and weaknesses, and provides different values to projects.
a. Process
The policies and procedures and the roles and responsibilities required in managing
development projects. Processes determine how the work needs to be accomplished.
b. People
The skills and capabilities of the people in charge of managing the project, and whether
or not they follow the processes and procedures to ensure quality of the services
provided by the organization.
c. Tool
The techniques and devices selected by the organization with the purpose to facilitate the
management of the project.
The success of a project depends heavily on the ability, skills and knowledge of project
manager to take into consideration these constraints and develop the plans and processes
to keep them in balance.
a. Scope
- The boundaries of the project.
- It is what the project is trying to achieve, it entails all the work involved in delivering
the project outcomes and the processes used to produce them. Scope is the
boundary of a project, it is what the beneficiaries, and donors expect from the
project.
b. Schedule,
- The time to complete the project activities.
- It is defined as the time required to complete the project. It is an approximation of
the duration of all activities in the project. Schedule constraints include specific dates
to deliver an activity or complete the project.
c. Budget,
- The funding available to cover all expenses of the project
- These are the funds approved for the project, they include all the required expenses
needed in order to deliver the project within scope and schedule. A number of
constraints, financial, political, and organizational, may dictate the methods by which
resources such as personnel, equipment, services and materials are acquired.
d. Quality,
- It describes as the means of achieving the expectations of the stakeholders.
- It is defined as delivering the project outcomes according to the stated or implied
needs and expectations of the project beneficiaries and donor agency. Quality is also
defined as the conformance to requirements or fitness for use.
SCOPE
QUALITY
BUDGET SCHEDULE
INITIATION
CLOSURE PLANNING
ADAPTING IMPLEMENTATION
MONITORING
a. Initiation
This stage is where a project is
approved and financed as an idea
or a concept. To explain its
objective and scope, it requires
some planning and estimating. The
major steps, during initiation
includes:
- Project Concept
- Concept Approval
- Project Proposal
- Proposal Approval
Fig 4.5 Initiation
- Project Negotiations
- Project Contract
b. Planning
This phase includes the
development of detailed plans
required to manage the
implementation of the project.
Major steps during planning
include:
- Project Charter
- Organize Project Team
- Project Kick off
- Project Management Plans Fig 4.6 Planning
- Project Plan Approval
- Communicate plans
c. Implementation
The implementation phase
includes taking all necessary
actions to ensure the activities
in the project plan are
completed and the outputs of
the plan are delivered. Steps
in this phase include:
- Develop Project Team
- Assign/designation of
Tasks
- Contract Management
- Procurement Processes Fig 4.7 Implementation
- Quality Assurance
- Communications/Reports
d. Monitoring
Monitoring is about measuring the
progress of a project against its
objectives, looking at deviations
from the plan, and recommending
corrective steps to put the project
back on track. Steps in this phase
include:
- Evaluation of Project
Reports
- Quality Control
- Issues/Risk Monitoring
- Team Evaluation
- Variance Analysis Fig 4.8Monitoring
- Determining the needs for changes/improvement
e. Adapt
The Adaptation phase refers
to the process by which the
project manager learns and
adapts the methods, plans,
and approaches and
determines what works best
for the project. Steps in this
phase include:
- Review of
Performance Reports Fig 4.9 Adaptation
f. Closing
The closing phase of the
project management is when
the project has achieved the
planned objectives and all
deliverables have been
completed. Steps in this
phase include:
- Project Evaluation
- Project Final Reports
- Closing Contracts
- Administrative Close
- Team Reassignments Fig 4.10 Closing
- Distribution of the Lesson Learned
MASTERY CHECK
Accomplish the following activities in an “8.5 x 11” word document.
IDENTIFICATION
1. A project constraint where project beneficiaries have a significant role.
2. A project phase where we can make changes to project plans approved?
3. It is a principle where each worker should have only one boss with no other
conflicting lines of command.
4. It means using resources wisely and without unnecessary waste.
5. They are the ends for the achievement of which managerial activities are
directed.
ENUMERATION
1. Enumerate the 5 M’s of Engineering Management.
2. Enumerate the 14 Principles of Henri Fayol.
3. Give some 5 examples of influence factors from the project external environment.
4. What are the project phases in an organization?
ESSAY
1. Discuss the definition of Project Management.
2. How does “Quality” became a part of project constraints?
3. Discuss the phases of Project Management Cycle in your own words.
*For essay, refer to page 30 Appendix A for the rubric.
HONESTY CLAUSE
The students are expected to accept and maintain principles of intellectual and academic integrity
as members of the academic community. The state college expects the students to be honest
as a basic and minimum standard of conduct in academic matters and that they only
submit the outputs of their own efforts for credit.
For Submission:Kindly attach the file on our Google Classroom with a file name “Module
1 – Mastery Check – (Surname)”.
For Submission: Kindly attach the file on our Google Classroom with a file name “Module 1
– Module Review Questions – (Surname)”.
APPENDIX A: RUBRIC