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LEVEL IV QUESTIONS
1. Which of not included in plan of electrical section head;
A. Spare part needed for maintenance and repair
B. Huma resource requirement electrical technician
C. Finance and budget for salary; Answer
D. Quality service
2. Traction control will intervene to maintain stability of the vehicle and control of
tractive force can be by a number of methods as indicated below except one;
A. Transmission control
B. Ignition control; Answer
C. Braking effect
D. Throttle control
3. Of the following is important when ordering an electrical part for purchase?
A. Service manual
B. Data book
C. Parts catalog
D. Vehicle history card; Answer
4. A programmed maintenance which is carried out before the occurrence of
failures or to detect failures before they develop to a breakdown is referred as:
A. Corrective maintenance
B. Preventive maintenance; Answer
C. Improvement maintenance
D. Condition based maintenance
5. Which of the following sensors directly measures engine load;
a. Manifold absolute pressure sensor-MAP; Answer
b. Coolant sensor
c. Throttle position sensor

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 d. Vehicle speed sensor

6. Precision of test equipment means the following except one.

a. Careful and exact
b. Undetermined; Answer
c. Free mistakes or errors
d. Adhering closely to a standard
7. To be a good team player, you need to;
a. Learn to work well with other and your own share of the work; Answer
b. Mind your own and don’t mind also your co-workers
c. Tell others that you are the boss
d. Encourage other to work alone
8. Which encounter a difficult customer in a work shop, the following are some of
the appropriate things to do except one
a. Serve them quickly but politely
b. Talk in pleasant tone of voice
c. Send them out if they don’t listen to you ; Answer
d. Keep a friendly face
9. The three basic tests an automotive technician should do before confirming
what is needed to repair the vehicle are listed below except one
a. Road test
b. Owner’s handbook; Answer
c. Aural(noise)
d. Visual
10.A customer (client) request that the timing be adjusted on their vehicle. The
service consultant should;
a. Explain that ignition timing may not be adjustable

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 b. Quote a price for the request
c. Suggest new spark plugs with the service.; Answer
d. Ask the customer about their vehicle symptoms
11.Being a supervisor or a manager makes you responsible to some extent of the
work. And being in such a position, you should possess a personal qualities that
can help you work with others in the work place as stated below but one is not
and name it;
a. Being fault finder; Answer
b. Work hard to reach the goals and monitor your progress
c. Do quality work
d. Display high standard of attendance, honestly, energy, and, optimism
12.Without any RPM signal to the computer on an EFI engine?
a. The system will go into black up mode
b. The engine will not run; Answer
c. The engine will run, but it will be sluggish
d. The engine will start, but run very rich
13.The service time (mileage) of the a vehicle is indicated by,
a. The speedometer
b. The trip meter
c. Tachometer
d. The odometer; Answer
14.All of these are maintenance items EXCEPT a;
a. Water pump leak
b. Transmission flush
c. 60 k service
d. Tire rotation; Answer
15.During evaluating workers performance as a work shop manager;

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 a. You should focus on the approach and relation of the worker
b. You should gather and use all of the information that you have been
recorded about the workers; Answer
c. Focus on the jobs performed on the evaluation day
d. You give the same evaluation result for every worker
16._____ is not methods of communication
a. Face to face
b. Telephone/ voice mail
c. Email
d. Telescoping; Answer
17._______ every action should plan should identified except
a. People
b. Time
c. Money
d. Tight atmosphere; Answer
18.Which one is not supervisor role
a. Role model
b. Teachers
c. Punisher; Answer
d. Monitor
19.Electronic stability control- ESC;
a. Helps directional stability
b. Steering angle sensor
c. Operate at the low speed
d. A and B ;Answer
20.Which parts of the AC system cause to recirculate refrigerant in the system;
a. Compressor; Answer

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 b. Condenser
c. Blower
d. Evaporator
21.When do you find high pressure gasses in the AC system b/n;
a. Compressor and condenser; Answer
b. Compressor and evaporator
c. Expansion valve and evaporator
d. Blower and receiver dyer
22.Most new vehicle manufacturers today use refrigerants
a. CFC-12
b. HFC-134a; Answer
c. A and B
d. None
23._____ controls the flow and pressure of the refrigerant in the AC systems
a. Expansion valve; Answer
b. Compressor
c. Receiver dyer
d. Evaporator
24.Which one of sensor may not be important to automatic transmission ECU
a. Engine temperature sensor
b. Engine speed sensor
c. Vehicle speed sensor
d. None; Answer
25.The principle of_____ system is based on friction which varies in different
factors
a. Engine
b. Transmission

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 c. Brake
d. Cooling; Answer
26.Which one of the following sensor common sensor for ABS, TCS, ESC;
a. Throttle position sensor
b. Camshaft position sensor
c. Wheel speed sensor; Answer
d. All of the above
27.The vehicle moving but wheel is rotating, when at high speed
a. There no wheel lock
b. Normal traction
c. Wheel spinning; Answer
28.Operate only for rear wheels brake together
a. Four channel
b. Three channel
c. Two channel
d. One channel; Answer
29.______ is not basic reason why employee do not perform way
a. Lack of skill
b. Lack of communication; Answer
c. Conductive environment
d. Motivation issues
30.Engine systems are responsible for engine proper operation but, one is not
responsible engine system
a. Intake system
b. Lighting system; Answer
c. Exhaust system
d. Charging system

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31.Be shifted into reverse so that the vehicle can move backward
a. Transmission; Answer
b. Engine
c. Differential
d. Transfer case
32.Which one is not power transmitting and parts of a car b/n flywheel and wheels
a. Clutch
b. Engine; Answer
c. Transmission
d. Differential
33.Diagnosing a problem in any vehicle system has certain plan of action among
those plan of action which one comes first;
a. Isolate the cause
b. Repair the problem
c. Verify the customer complaint; Answer
d. Identify the system
34.Which component of engine management system not a sensor
a. Transmission fluid sensor; Answer
b. Knock sensor
c. Air flow sensor
d. CPS sensor
35.The way we use ECU-computer and software on vehicle
a. To write and read document with store
b. To accessive working and maintenance
c. Setting target and interpreting financial document and report;Answer
d. To record and manage data and produce report
36.Which of the following is not antitheft system on vehicle.

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 a. Central door lock system
b. Vehicle engine immobilizer
c. Alarm system
d. Adaptive cruise control; Answer
37.Which of the following is not features of air suspension system
a. Self damping; Answer
b. Improve ride comfort
c. Greater safety of the tire on road
d. Progressive spring characteristics
38.The following are the responsibility of operation manager. Except
a. Planning work activities
b. Setting measurable objective
c. Work as a technician staff; Answer
d. Implementing the plan
39.Electronically controlled transmission and power train management system
include, EXCEPT
a. Differential and axil Lock
b. Automatic transmission
c. Transmission synchronizer; Answer
d. Automatic free wheel hub
40.Antilock braking system can significantly reduce the chance of skide occurring
particularly when_____?
a. Driving at high speed
b. Driving down step hills
c. Heavy braking in an emergency
d. Normal braking
e. All except D; Answer

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41.Which phrase is used to make an invitation?
a. I was wondering if you could do the job
b. Would mind giving me a hand?; Answer
c. Would you like to attend the conference?
d. Please have this box deliver
42.A describe trait that will help the worker to be successful in the job
a. Dishonest
b. Insincerely
c. Negligent
d. Reliability; Answer
43.A customer comes in for a 30,000 miles service. While completing the service,
the technician notes that the vehicle will soon need the front brake pads
replaced. Which of these is the best way to address this need with the customer?
a. Note the technician’s comments on the customer’s repair order
b. Input the technician’s comments in the dealership’s database for review
at the next service; Answer
c. Address the need when the customer arrives to pick up their vehicle
d. Call the customer and offer to complete the repair explaining why it is
needed.
44.A vehicle's ”ABS” light remains on while driving. Service consultant A says
that while the light is on, the ABS system will still function. Service consultant
B says that while the light is on, the mechanical brake system will still function.
Who is right?
a. A only
b. B only; Answer
c. Both A and B
d. Neither A nor B

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45.Wiper motor failed to stop (keeping in running) even if the vehicle in parking
the probable cause;
a. Wiper motor defective
b. Defective wiper motor switch
c. Short or grounded of wire
d. Corroded wire
e. All.; Answer
46.Wiper motor failed to stop (keeping in running) one of the following is not
cause;
a. Wiper motor defective
b. Defective wiper motor switch
c. Open wire of wiper motor; Answer
d. Corroded wire line
47.The engine exhausts the black smoke, the engine at idle
a. Oxygen sensor dead; Answer
b. MAP sensor
c. Crankshaft position sensor
48.DTC-
a. Diagnosis trouble code; Answer
b. Data trouble control
c. Direct trouble control
49. ______ is detects the abnormal of the engine
a. Crankshaft position sensor
b. Throttle position sensor
c. Knock sensor; Answer
50. _______ is not the basic sensor to upshift transmission
A. Knock sensor; Answer

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 B. Crankshaft position sensor
C. Throttle position sensor
D. Vehicle. Speed sensor
51. Air mass meter measures
A. Density ( volume of the air)
B. Air amount; Answer
52. ______is a written document that is used to service, maintenance the vehicle
in the company
A. Guidance manual
B. Service manual; Answer
C. Driver’s manual
D. Owner’s manual
53. One of the following is not comes primarily to do work or jobs
A. Attitude
B. Knowledge; Answer
C. Skill
D. Felicitate
54. Four trucks stops at garage, which truck serviced before all
A. Truck A loaded and service time reached; Answer
B. Truck B loaded and 200 miles left
C. Truck C loaded and 300 miles left
55. Automatic transmission torque converter works
A. Fluid power;Answer
C. Gas power

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