Arafat Hussain

Address: J6-Golden Tower, Amberkhana, Sylhet

Mobile: (+88) 01760344520 (WhatsApp)
E-mail: hussainarafat366@gmail.com

Career Summary:
• Worked as Cash in-charge and marketing concern at Al-Arafah Islami Bank Limited,
Munshibazar Agent Branch & have expertise in Admin, Operation Management, Reporting,
Documentation, Data Management, Customer Service, Communication, Coordination, Strategic
Business Planning, Positioning & Development area.
• A Growth Centric business leader, with a variable record of successful business development
through rich capability in Operation Management & experienced in managing complex business
by developing relationships, convincing & executing strategic business development plan to
achieve the final target.
• A result-oriented Admin & Operation Management expert, driven by the desire to excel business
by utilizing new concepts, along with expertise in business planning, positioning & channel
development

Career Objective: To work as a counselor at consulting firm where utilize my skills and expertise to
assure scalable business growth.

Key Proficiencies:
• Admin Control • Reporting & Documentation
• Operation Management • Market Research
• Team Work • Communication & Coordination
• Situational Leadership • Customer Service
• Accounts & Finance • Stakeholder Management

Job Experience:
Teller & Marketing Executive, Al-Arafah Islami Bank Limited, Munshibazar Outlet Aug’22 to Oct’22
• Maintain customer query in cash transactions, cash remittance & account opening
• Signing on new clients and helping them through the onboarding process.
• Managing client bank accounts, including opening and closing accounts, and overseeing
transactions.
• Handling other transactions, such as writing cashier checks or money orders, when
necessary.
Internship, Al Arafah Islami Bank Limited, Moulvibazar Branch Sep’21 to Dec’21
• Understanding the banking operation & activities of every department.
• Assisting customers to fill up & submit different forms
Customer Service Associate (Cashier), Sonali Super Shop, Amberkhana, Sylhet Jan’13 to Dec’20
• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate & collect payments whether in cash or credit
• Resolve customer complaints, guide them and provide relevant information
• Track transactions on balance sheets and report any discrepancies

Accounts Assistant, Jalalabad College, Sylhet Feb ’23 to March ’23

• Documents financial transactions by entering account information.
• Recommends financial actions by analyzing accounting options.
• Maintains accounting controls by preparing and recommending policies and procedures.
• Guides accounting clerical staff by coordinating activities and answering questions.

Academic Qualification:
• BBA in Finance from Leading University, Sylhet with CGPA 3.08 out of 4 in 2021.
• HSC in Business Studies from Moulvibazar Govt. College, Moulvibazar with GPA 3.60 out of 5
in 2013.
• SSC in Humanities from Moshoria Emdadia Dakhil Madrasah with GPA 4.19 out of 5 in 2011.

Training, Seminars & Webinars:

• Course on “Microsoft Office Application”, organized by Creation Institutes of Technology.
• Course on “Facebook Marketing for F-Commerce” organized by Coder Trust Bangladesh.
• “Digital Marketing” from Coder Trust Bangladesh.
• Advance Excel from 10 Minutes school
• Seminar On “Post Pandemic Skills for Business Graduates”
• “Job readiness” course from Brac Institute of skill development
• Job Market Orientation & Career Preparation for Graduates of the Faculty of Business
Administration.

Club Involvement: Worked as an Executive Member of Sonali Sondha Sporting Club

Soft Skill: Teamwork, convincing, inspiring, influencing, negotiation, leadership skill.

Computer Skill: Sound in Microsoft word, excel & PowerPoint presentation
Language: Fluent in Bangla and English.

References
1. Mohammad Zahed Hossain, Assistant Professor, Department of Business Administration,
Leading University, Sylhet, Phone: (+88) 01816555545, Email: zahed@lus.ac.bd
2. Md Riaz Uddin, Directors, Rajnagar Economic Development Society, Agent, Al-Arafah Islami
Bank, Munshibazar Outlet, Phone: (+88) 01627366006

Signature: Date: 3-5-23