1 CAP 8100 Operations Manual Apr 22 PDF

CAP 8100
Preparation and
Certification of
Operations Manual
Approved by the Director General of Civil Aviation
Third Edition – 2022
Directorate General of Civil Aviation, India

Preparation and Certification CAP 8100
Of Operations Manual Section 0
Record of Revisions Revision 0 Apr 2022
RECORD OF REVISIONS
Flight Standards Directorate, DGCA, India is responsible to ensure that this manual is
updated as required and to maintain the contents of the manual current at all times.
Amendments to this manual are promulgated by means of revisions issued whenever

necessary to cover corrections and to add or modify the contents.
Any Revisions to the manual shall be shown with a vertical bar on the left side of
the revised data. The page number and the revision number of the effected page
must be changed accordingly. The list of effective pages and history of revisions
page must be amended accordingly.
All revisions to this manual shall have the approval of the approving authority of this
manual prior to publishing of the revisions.
REVISION NUMBER DATE ENTERED ENTERED BY

Rev 0 14 Jun 2013 FSD, DGCA
Rev 1 23 Nov 2014 CFOI, DGCA
Issue 2 03 Jul 2018 CFOI, DGCA
Issue 3 4 Apr 2022 CFOI, DGCA
Rev 1 26 Apr 2022 CFOI, DGCA
Issue 3
LIST OF EFFECTIVE PAGES
Page No. Revision No. Effective date Page No. Revision No. Effective date
1 Issue 3 Rev 0 4 Apr 2022 37 Issue 3 Rev 0 4 Apr 2022
Issue 3

86 Issue 3 Rev 0 4 Apr 2022
100 Issue 3 Rev 0 4 Apr 2022
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History Of Revisions Revision 0 Apr 2022
HISTORY OF REVISIONS
Revision Particulars of Revision Effective

Number Date
0 Initial issue of implementing standards for CAP 8100 – Preparation 14 Jun 2013
and Certification of OM.
Guidance to Operators for Preparation

Instructions to Inspectors for Certification
This Manual is published by DGCA and includes applicable

requirements from ICAO Annex 6 (up to revision 36)
1 Revision to include applicable requirements from ICAO Annex 6 23 Nov 2014
Part I and III (up to Amendment 19 and 38)
Issue 2, Revision to include applicable changes in Annex 6 Part I and III(up 03 Jul 2018
Rev 0 to Amendment 42 and 21 respectively) and Indian regulatory
provisions
Issue 3, Revision to include applicable changes in Annex 6 Part I and III 4 Apr 2022
Rev 0 (up to Amendment 46) and syncing of CAR 8/O/VII
Issue 3, Revision to include responsibility of POI to ensure compliance of 26 Apr 2022

Rev 1 requirements
Issue 3
Table of Contents Revision 0 Apr 2022
TABLE OF CONTENTS
Record of Revisions 1
List of Effective Pages 2
History of Revisions 4
Table of Contents 5
Foreword 8
Abbreviations 9
Definitions 12
Section 1- Introduction 17
1.1 ICAO Definition of OM 17

1.2 Applicable ICAO Standards and Recommended Practices (SARPS) 17
1.3 The Responsibility of the Operator 17
1.4 The Responsibility of the Inspector 19
1.5 Operations Manual 20
1.6 Checklists 20
Section 2 – General Rules for preparation of the Operations Manual 22
2.1 General Rules 22
2.2 Manual Standards 22
2.3 Use of language in the Manual 25
Section 3 – Administration of the Operations Manual 27
3.1 Master Manuals 27
3.2 Amendments/Revisions to Operations Manual 27
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3.3 Access to OM 29
3.4 Aircraft Copy 30
Section 4 – Required Technical Safety Evaluations 31
4.1 Certification Actions 31
4.2 Demonstrations before Issuance of Approvals 32
4.3 Recording of Certification Action 32
4.4 Co-ordination of Operations and Airworthiness Evaluation 33
4.5 Approval Actions 33
4.6 Provisions that require a Technical Evaluation 36
4.7 Other Approval or Acceptance Considerations 39
4.8 Delegation of Authority Inspectors 41
Section 5 – Structure of the Operations Manual 42
5.1 Structure of the OM 42
5.2 PART A: GENERAL 42
5.3 PART B: AIRCRAFT OPERATING INFORMATION 42
5.4 PART C: AREAS, ROUTES AND AERODROMES 42
5.5 PART D: TRAINING 42
Section 6 – Operations Manual Part A (Aeroplanes) 43
Section 7 – Operations Manual Part B (Aeroplanes) 61
Section 8 – Operations Manual Part C (Aeroplanes) 66
Section 9 – Operations Manual Part D (Aeroplanes) 68
Section 10 – Operations Manual Part A (Helicopters) 71
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Section 11 – Operations Manual Part B (Helicopters) 89
Section 12 – Operations Manual Part C (Helicopters) 93
Section 13 – Operations Manual Part D (Helicopters) 95
CHECKLISTS
Checklist – 01A Assessment of OM- Part A (Aeroplanes) 97
Checklist – 02A Assessment of OM- Part B (Aeroplanes) 99
Checklist – 03A Assessment of OM- Part C (Aeroplanes) 101
Checklist – 04A Assessment of OM- Part D (Aeroplanes) 102
Checklist – 01H Assessment of OM- Part A (Helicopters) 103
Checklist – 02H Assessment of OM- Part B (Helicopters) 105
Checklist – 03H Assessment of OM- Part C (Helicopters) 107
Checklist – 04H Assessment of OM- Part D (Helicopters) 108
Checklist – 05 Review Check List – Reporting of Deficiencies 109
ANNEXURES
Annexure 1 – Approval Page for Aeroplane OM 110
Annexure 2 – Approval Page for Helicopter OM 112
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Foreword Revision 0 Apr 2022
FOREWORD
ICAO Annex 6 specifies that an Air Operator shall not engage in commercial air transport
operations unless in possession of a valid Air Operator Certificate/ Permit (AOC/AOP)
issued by the State of the Operator.
ICAO Annex 6 also specifies that the issue of an air operator certificate by the Stateof
the Operator shall be dependent upon the operator demonstrating an adequate
organization, method of control and supervision of flight operations, training program as well
as ground handling and maintenance arrangements consistent with the nature and extent
of the operations specified.
As per Annex 6, the State of the Operator is required to establish a system for
both the certification and the continued surveillance of the operator to ensure that the
required standards of operations are established prior to granting an AOC/AOP and are
maintained.
Preparation of an OM by the Operator for the use and guidance of Operations personnel
and the approval / acceptance of the OM by the State regulatory authority is a vital element
of the certification and surveillance process.
CAR Section 8, Series O Part VII lays down the requirements for the preparation of an
Operations Manual.
This manual provides detailed guidance for the preparation of the OM and provides
instructions to Inspectors of DGCA in certifying/approving/accepting the OM.
Any interpretation regarding the contents of this manual by DGCA shall be considered final.
(Arun Kumar)
Director General of Civil Aviation
F No Av 22024/30/2013-FSD
Issue 01, Rev 0 – 14 Jun 2013

Issue 01, Rev 01 – 23 Nov 2014
Issue 02, Rev 0 – 03 Jul 2018
Issue 03, Rev 0 – 4 Apr 2022
Issue 03, Rev 1 – 26 Apr 2022
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ABBREVIATIONS
ACAS Airborne Collision Avoidance System
ADS Automatic Dependent Surveillance
ADS-B Automatic Dependent Surveillance — Broadcast
ADS-C Automatic Dependent Surveillance — Contract
AFCS Automatic Flight Control System
AFM Aeroplane Flight Manual
AOC Air Operator Certificate/ Permit
AVSEC Aviation Security
CAR Civil Aviation Requirement
CDL Configuration Deviation List
CFIT Controlled Flight Into Terrain
C of A Certificate of Airworthiness
C of R Certificate of Registration
CPDLC Controller-Pilot Data Link Communications
CSI Cabin Safety Inspector
CVR Cockpit Voice Recorder
DGCA Directorate General of Civil Aviation
EDTO Extended Diversion Time Operations
EVS Enhanced Vision Systems
FDR Flight Data Recorder
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Definitions Revision 0 Apr 2022
FOI Flight Operations Inspector
FSD Flight Standards Directorate
GPWS Ground Proximity Warning System
HEMS Helicopter Emergency Medical Services
HUD Head Up Display
ICAO International Civil Aviation Organization
IFR Instrument Flight Rules
ILS Instrument Landing System
IMC Instrument Meteorological Conditions
MEL Minimum Equipment List
MMEL Master Minimum Equipment List
NOTAM Notice to Airman
OM Operations Manual
Ops Specs Operations Specifications
PBN Performance Based Navigation
POI Principal Operations Inspector
RCP Required Communication Performance
RFM Rotorcraft Flight Manual
RSP Required Surveillance Performance
RVR Runway Visual Range
RVSM Reduced Vertical Separation Minima
SARPS Standards and Recommended Practices

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SOP Standard Operating Procedures
SMS Safety Management System
TAWS Terrain Awareness Warning System
TCAS Traffic Alert and Collision Avoidance System
VFR Visual Flight Rules
VMC Visual Meteorological Conditions
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DEFINITIONS
Throughout this manual, the use of the male gender should be understood to include male
and female persons.
Aircraft Operating Manual: A manual, acceptable to the DGCA containing normal,

abnormal and emergency procedures, checklists, limitations, performance information,
details of the aircraft systems and other material relevant to the operation of the aircraft.
Note: - The aircraft operating manual is the part of the operation manual.
Air operator Permit/ Certificate (AOC): A Permit /Certificate authorizing an operator to

carry out specified commercial air transport operations.
Commercial air transport operation: An aircraft operation involving the transport of

passengers, cargo or mail for remuneration or hire.
Configuration deviation list (CDL):A list established by the organization responsible for
the type design with the approval of the State of Design which identifies any external
parts of an aircraft type which may be missing at the commencement of a flight, and
which contains, where necessary, any information on associated operating limitations
and performance correction.
Continuing airworthiness: The set of processes by which all aircraft comply with the
applicable airworthiness requirements and remain in a condition for safe operation
throughout their operating life.
Crew member: A person assigned by an operator to duty on an aircraft during a flight

duty period.
Extended diversion time operations (EDTO).Any operation by an aeroplane with two or

more turbine engines where the diversion time to an en-route alternate aerodrome is
greater than the threshold time established by the State of the Operator.
Electronic flight bag (EFB). An electronic information system, comprised of equipment

and applications, for flight crew which allows for storing, updating, displaying and
processing of EFB functions to support flight operations or duties.
Enhanced vision system (EVS): A system to display electronic real-time images of the
external scene achieved through the use of image sensors.
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Note: — EVS does not include night vision imaging systems (NVIS).
Fatigue: A physiological state of reduced mental or physical performance capability

resulting from sleep loss or extended wakefulness, circadian phase or workload (mental
and/or physical activity) that can impair a crew member’s alertness and ability to safely
operate an aircraft or perform safety related duties.
Flight manual: A manual, associated with the certificate of airworthiness, containing

limitations within which the aircraft is to be considered airworthy, and instructions and
information necessary to the flight crew members for the safe operation of the aircraft.
Flight operations officer/flight dispatcher: A person designated by the operator to engage

in the control and supervision of flight operations, whether licensed or not, suitably
qualified in accordance with CAR Section 7, Series ‘M’ Part II, who supports, briefs and/or
assists the pilot-in-command in the safe conduct of the flight.
Flight safety documents system: A set of interrelated documentation established by the

operator, compiling and organizing information necessary for flight and ground
operations, and comprising, as a minimum, the operations manual and the operator’s
maintenance control manual.
Flight simulation training device: Any one of the following three types of apparatus in
which flight conditions are simulated on the ground:
a) A flight simulator, which provides an accurate representation of the flight deck

of a particular aircraft type to the extent that the mechanical, electrical,
electronic, etc. aircraft systems control functions, the normal environment of
flight crew members, and the performance and flight characteristics of that type
of aircraft are realistically simulated;
b) A flight procedures trainer, which provides a realistic flight deck environment,

and which simulates instrument responses, simple control functions of
mechanical, electrical, electronic, etc. aircraft systems, and the performance
and flight characteristics of aircraft of a particular class;
c) A basic instrument flight trainer, which is equipped with appropriate

instruments, and which simulates the flight deck environment of an aircraft in
flight in instrument flight conditions. General aviation operation: An aircraft
operation other than a commercial air transport operation or an aerial work
operation.
Ground handling: Services necessary for an aircraft’s arrival at, and departure from, an
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airport, other than air traffic services.
Head-up display (HUD): A display system that presents flight information into the pilot’s
forward external field of view.
Human Factors Principles: Principles which apply to aeronautical design, certification,

training, operations and maintenance and which seek safe interface between the human
and other system components by proper consideration to human performance.
Human performance: Human capabilities and limitations which have an impact on the
safety and efficiency of aeronautical operations.
Instrument approach operations. An approach and landing using instruments for

navigation guidance based on an instrument approach procedure. There are two
methods for executing instrument approach operations:
a) a two-dimensional (2D) instrument approach operation, using lateral navigation

guidance only; and
b) a three-dimensional (3D) instrument approach operation, using both lateral and

vertical navigation guidance.
Master minimum equipment list (MMEL):A list established for a particular aircraft type by
the organization responsible for the type design with the approval of the State of Design
containing items, one or more of which is permitted to be unserviceable at the
commencement of a flight. The MMEL may be associated with special operating
conditions, limitations or procedures.
Maintenance: The performance of tasks required to ensure the continuing airworthiness

of an aircraft, including any one or combination of overhaul, inspection, replacement,
defect rectification, and the embodiment of a modification or repair.
Maintenance organization’s procedures manual: A document endorsed by the head of

the maintenance organization which details the maintenance organization’s structure and
management responsibilities, scope of work, description of facilities, maintenance
procedures and quality assurance or inspection systems.
Maintenance programme: A document which describes the specific scheduled

maintenance tasks and their frequency of completion and related procedures, such as a
reliability programme, necessary for the safe operation of those aircraft to which it applies.
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Minimum equipment list (MEL): A list which provides for the operation of aircraft, subject
to specified conditions, with particular equipment inoperative, prepared by an operator in
conformity with, or more restrictive than, the MMEL established for the aircraft type.
Navigation specification: A set of aircraft and flight crew requirements needed to support
performance-based navigation operations within a defined airspace. There are two kinds
of navigation specifications:
Operational control: The exercise of authority over the initiation, continuation, diversion
or termination of a flight in the interest of the safety of the aircraft and the regularity and
efficiency of the flight.
Operational flight plan: The operator’s plan for the safe conduct of the flight based on
considerations of aeroplane performance, other operating limitations and relevant
expected conditions on the route to be followed and at the aerodromes concerned.
Operations Manual - A manual containing procedures, instructions and guidance for use
by operational personnel in the execution of their duties.
Operator: A person, organization or enterprise engaged in or offering to engage in an

aircraft operation.
Operator’s maintenance control manual: A document which describes the operator’s

procedures necessary to ensure that all scheduled and unscheduled maintenance is
performed on the operator’s aircraft on time and in a controlled and satisfactory manner.
Operations specifications: The authorizations, conditions and limitations associated with

the air operator certificate and subject to the conditions in the operations manual.
Pilot-in-command: The pilot designated by the operator, or in the case of general aviation,
the owner, as being in command and charged with the safe conduct of a flight.
Performance-based navigation (PBN):Area navigation based on performance

requirements of aircraft operating along an ATS route, on an instrument approach
procedure or in a designated airspace.
Revision Cycle for the OM - Mutually accepted and defined date(s) in the calendar year
between DGCA and operator for the revision process to take place.
Safety management system (SMS): A systematic approach to managing safety, including

the necessary organizational structures, accountabilities, policies and procedures.
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State of Registry: The State on whose register the aircraft is entered.
State of the Operator: The State in which the operator’s principal place of business is
located or, if there is no such place of business, the operator’s permanent residence.
Temporary Revision Process – A process in which only changed information in a

document is annexed to effective manual. The information is later included and
regularized in the next scheduled revision cycle for the manual, dependent upon the
currency status of the effective pages.
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Introduction Revision 0 Apr 2022
SECTION 1
INTRODUCTION
1.1 ICAO DEFINITION OF OM
1.1.1 Operations Manual.
A manual containing procedures, instructions and guidance for use by operational

personnel in the execution of their duties.
1.2 APPLICABLE ICAO STANDARDS AND RECOMMENDED PRACTICES (SARPS)
1.2.1 Extract from ICAO Annex 6 Part 1 Standard 4.2.3 OM
(a) Standard 4.2.3.1 An operator shall provide, for the use and guidance
of operations personnel concerned, an OM in accordance with ICAO
Annex 6 Part 1( Appendix 2) and ICAO Annex 6 Part III (Appendix 8). The OM
shall be amended or revised as is necessary to ensure that the information
contained therein is kept up to date. All such amendments or revisions shall be
issued to all personnel that arerequired to use this manual.
(b) Standard 4.2.3.2 The State of the Operator shall establish a requirement for
the operator to provide a copy of the OM together with all amendments and/or
revisions, for review and acceptance and, where required, approval. The
operator shall incorporate in the OM such mandatory material as the State of
the Operator may require.
Note 1. Requirements for the organization and content of an OM are

provided in ICAO Annex 6 Part 1, Appendix 2 and ICAO Annex 6 Part III
Appendix 8.
Note 2. Specific items in the OM require the approval of the State of the
Operator in accordance with the ICAO Annex 6, Standards in 4.2.8, 6.1.3,
9.3.1, 12.4
1.3 THE RESPONSIBILITY OF THE OPERATOR
1.3.1 Extract from CAR Section 8 Series O Part VII
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(a) Para 1.1 All commercial and general aviation operators are required to
maintain an OM detailing the company’s policies on operations. Such manual
shall be used for guidance by the flight crew while carrying out operations. One
copy of the manual shall be carried on board aircraft engaged in scheduled
commercial operations and all aeroplanes engaged in general aviation.
(b) Para 1.2 This Civil Aviation Requirement details the organisation and
contents of OM. The Manual should be comprehensive and shall contain
detailed operations policies and procedures of the operator, stipulations of the
mandatory DGCA requirements, and standards of ICAO Annex 6.
Notwithstanding the requirements of this CAR, the operator may include
additional procedures to be adopted by him consistent with the provisions of
regulatory documents to enhance surveillance and safety of operations.
(c) Para 4 Organisation And Contents Of OM – Commercial Operators
(d) Para 4.1 Organisation. The contents of the OM, which may be issued in
separate parts corresponding to specific aspects of operations, shall be
organized with the following structure:
a) General;
b) Aircraft operating information;
c) Areas, routes and aerodromes; and
d) Training.
(e) Para 4.2 Contents. The OM referred to in 4.1 shall be prepared with
reference to CAP 8100 Preparation and Certification of OM.
1.3.2 The operator has the responsibility for the safe conduct of operations and
for compliance with all applicable laws or regulations published by DGCA.
1.3.3 These laws and regulations, which are the means by which DGCA
implements the provisions of the ICAO Annexes, are not inthemselves
sufficient to provide the operator with comprehensive and detailed instructions on
which to base an operation.
1.3.4 The responsibility for the development of operating instructions necessary

for the safety, regularity and efficiency of an operation therefore rests upon the
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operator.
1.3.5 These operating instructions must not conflict with the laws and regulations
of DGCA or those of other States into or over which operations are conducted
and do not contravene the conditions contained in the Air Operator Certificate
(AOC)/ Operations Specifications or any applicable regulations.
1.3.6 Through the OM the operator shall ensure that all operations personnel are
properly instructed in their particular duties and responsibilities and the relationship
of such duties to the operation as a whole.
1.3.7 An operator shall ensure that the OM contains all instructions and
information necessary for its personnel to perform their duties.
1.3.8 An operator must ensure that information taken from approved

documents is correctly reflected in the OM and that the OM contains no
information contrary to any approved documentation. However, this
requirement does not prevent an operator from using more conservative data
and procedures.
1.3.9 The operator shall incorporate in the OM such mandatory material as the
DGCA may stipulate.
1.4 RESPONSIBILITY OF THE INSPECTOR
1.4.1 National regulations and rules provide a frame work of positive control
and guidance. The Operator should be given the flexibility to develop operating
instructions for the guidance of personnel on the details essential to theconduct
of the operation. This is in accordance of the principle of “operator’s
responsibility” and helps to facilitate the development of the operating standards
and techniques best suited to particular operational circumstances and
conditions.
1.4.2 It is the ultimate responsibility of the Inspector to ensure that the OM comply
with all provisions tabulated in this manual prior to accepting / approving the
Operator’s OM (s).
1.4.3 The Inspector shall ensure that the Operator has taken in to account,
reviewed and implemented all Regulations on the content of the OM and
implemented applicable provisions in CAP 8100 prior to granting any specific
approval or any recommendations are made for the issue of the Air Operator
Certificate (AOC).
1.4.4 All Inspectors of DGCA shall comply with all provisions in CAP 8100
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for the certification of an OM submitted by an Operator.
1.5 OPERATIONS MANUAL
1.5.1 All applicants for an Air Operator Certificate (AOC) (to be issued in
accordance with applicable CAR from the applicable Part of Section 3, Series C
shall prepare an OM as per Instructions given in this manual.
1.5.2 The draft OM shall be accompanied by a CAR compliance statement of the

CARs applicable/ relevant to the operator’s proposed operations.
1.5.3 The OMs so drafted shall be vetted for compliance of all applicable
regulations through scrutiny of the CAR Compliance statement. The OM shall be
approved by DGCA as per Instructions given in CAP 8100 prior to issue of the AOC.
1.5.4 Present holders of Air Operator Certificates from DGCA India shall revise
their existing OMs as per Instructions given in CAR Section 8 Series O Part VII.
1.6 CHECK LISTS
1.6.1 At the end of the manual there are following check lists, which is to be used
by Operations Inspectors to certify /approve/ accept the Operator’s OM.
(a) Check List 1 - Assessment of OM part A
(b) Check List 2 - Assessment of OM part B
(c) Check List 3 - Assessment of OM part C
(d) Check List 4 - Assessment of OM part D
(e) Check List 5- Review checklist and Deficiency reporting.
1.6.2 All check lists must be completed in full and for requirements not applicable
for the operators operation must be marked as “not applicable”.
1.6.3 The provisions in the checklist requiring inputs from airworthiness, cabin
safety, and dangerous goods directorates/divisions will be processed after
obtaining the input from the respective division/ directorate through an internal note.
The respective division/ directorate will be responsible to use their own checklist
1.6.4 and send an approval/ acceptance to the Flight Standards Directorate.
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1.6.5 It will be the responsibility of the FOI vetting the OM to ensure the requisite
approvals/ acceptance from the other DGCA directorates are accorded before
submitting the OM for final approval to the CFOI/ Deputy CFOI/ PM.
1.6.6 The final approval of the OM by the CFOI/ Deputy CFOI/ PM will be
communicated to the operator by the Flight Standards Directorate.
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General Rules for Preparation Revision 0 Apr 2022

of the Operations Manual
SECTION 2
GENERAL RULES FOR PREPARATION

OF THE OPERATIONS MANUAL
2.1 GENERAL RULES
2.1.1 The Operator will be required to submit to FSD, DGCA the OM at the time
of the submission of the Formal application. The relevant portions of the OM requiring
input from other directorates/ divisions of DGCA such airworthiness, air safety, cabin
safety, and dangerous goods directorates/ divisions would need to be submitted
separately to the respective directorate under intimation to FSD.
2.1.2 The Inspector should inform the Operator a reasonable time frame that will
be needed to evaluate the adequacy of the OM.
2.2 MANUAL STANDARDS
2.2.1 Unless otherwise approved by DGCA, India, an operator must prepare the
OM in the English language.
2.2.2 The OM shall be printed on papers of A5 size.
2.2.3 The OM prepared by an applicant for the approval of DGCA shall comply with
following specifications in order to ensure effective production, amendment,
distribution and/or uniform use of, or compliance with information relating to the
company requirements.
(a) Reference Number used to identify the Document
This number shall be printed on top of the right hand corner of the front /
cover page and on each page of the Manual/Document.
(b) Trade Mark / logo of the applicant
This shall be printed on front / cover page and top of the left-hand corner
on each page of the Manual/Document.
(c) Title of the Manual / Document

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General Rules For Preparation
Revision 0 Mar 2022
Of Operations Manual
(d) This shall be printed on front/ cover page and immediate inner page after
the cover page.
(e) Edition Number and Year of edition
This shall be printed on front / cover page.
(f) Title of the person under whose authority the document is printed.
The title of the person who authorized the production of the Manual /
document should be written at the bottom of the cover / front page.
(g) Control Number
In addition to whatever information the applicant may wish to print on the

inner page immediately after the cover page, shall contain the control
number which indicates the serial number.
(h) Preamble/Foreword
This shall at least contain information relating to the purpose of the Manual
in brief, the level of compliance expected from the user. The preamble of a
Manual /document shall be signed by the Accountable Manager.
(i) Record of Revision
This shall contain three running columns to indicate the Revision Number,
date entered and name of the person making the revision.
(j) Master Distribution Record/ Distribution List
The applicant shall also maintain a Distribution List in relation to the

production and distribution of the Manual and its subsequent amendments.
(k) List of effective pages
This shall contain three running columns to indicate the Page Number, last
date of revision and effective date.
(l) History of Revision
A brief description in regard to each amendment introduced subsequent to

the initial issue.
(m) Table of Contents
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Revision 0 Apr 2022
The table of contents shall be expanded to cover at least two sublevels with
page numbers placed on section basis.
(n) Abbreviations
All abbreviation and acronyms used in the Manual or documents should be

clearly explained in full.
(o) Definitions
All words, which has or requires a specific meaning in relation to the matter
being explained, shall be defined clearly in order to avoid ambiguities. In
the absence of a definition for a word or phrase, DGCA will have the right
to interpret such word or phrase with due regard to its obligations for safety
and security.
(p) Separation of sections/chapters
Manuals should be divided into chapters or sections based on topics being

dealt with in view of the necessity of future updating requirements. Each
new chapter or section shall start with a new page and such
sections/chapters shall be identified with distinctive separators.
(q) Header
There shall be a header for each page of a Manual or document and it shall
contain at least the applicant’s logo / trade mark, name of the organization,
document name, document identification number (if any), volume number
(if any), issue/ revision number, section/chapter number, subject of the
chapter and any other information the applicant may wish to display.
(r) Footer
There may be a footer for each page which should contain the page number
and any other information (than the header) which the applicant may wish
to display.
(s) Index
There shall be an index to a Manual /document for ease of reference.
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Revision 0 Mar 2022
NOTE: This Manual itself may be used as guidance for the development of
applicant’s Manual(s) in keeping with the aforesaid requirements.
2.2.4 An operator may issue an OM in separate volumes.
2.2.5 An operator must ensure that the contents of the OM are presented in a
form in which they can be used without difficulty. The design of the OM shall observe
human factors principles.
2.2.6 For an operator operating different types of aircraft, the OM shall be so

formed that chapters pertaining to specific aircraft type are easily identifiable. One
of the method for easy identification could be colour coding of the chapters.
2.2.7 The operator may choose to distribute the OM in soft copy to its operations
personnel or other staff, as required. However, the method of distribution (hard/ soft
copy) must be clearly enunciated in the distribution list.
2.2.8 The OMs, which contain information/ instructions which are subject to
change, hence shall be compiled in a loose binder (ring binders).
2.3 Use of language in the Manual
2.3.1 The applicant shall ensure that the OM is written in the English language
and the following words are used to give the meaning as indicated against such
words.
Word Meaning
“Shall” or “must” Compliance is mandatory.

“will” The action referred to will not take place at the present
moment but there is a commitment to comply with the
requirement.
“Should” Compliance is recommended but not compulsory
“May” There is discretion for the applicant/operator to apply
alternate means of compliance or to ignore the requirement.
2.3.2 Any specific instruction issued by the applicant to the operational staff shall
be given using the words “shall” or “must”.
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Administration Of The
Revision 0 Apr 2022
Operations Manual
SECTION 3
ADMINISTRATION OF THE OPERATIONS MANUAL
3.1 MASTER MANUALS
3.1.1 The operator shall provide DGCA with a copy of the OM, for review and
approval/ acceptance, as applicable. The final approved/ accepted copy of the OM
shall be treated as the Master copy of the OM.
3.1.2 The copy of the OM shall be given to the Operator after the required
Approval/ Acceptance action by DGCA.
3.1.3 One Master copy of the OM shall be retained with FSD, DGCA. In case an
operator administers the OM through soft copies or over an internet web portal,
soft copy/ web access of the OM shall also be provided to the DGCA inspectors
for ready reference.
3.1.4 The Operations Manual at DGCA shall be considered the primary Master
Manual.
3.1.5 It is the responsibility of the Operator to ensure that Master OM at DGCA is

kept up to date.
3.1.6 The Inspectors from DGCA shall be guided by the contents of the Master
Manual for the purposes of audits / inspections and for interpretation during any
regulatory functions / enforcement actions.
3.1.7 Apart from the master OMs the Operator shall supply an agreed number of
copies of the OM to DGCA for distribution among Authority Inspectors. It shall be
the responsibility of the operator to keep all manuals at DGCA up to date.
3.2 AMENDMENTS/ REVISIONS TO OPERATIONS MANUAL
3.2.1 Refer to CAR Section 8 Series O Part VII Para 5
3.2.2 The OM also must contain a statement as to which person of the Operator is
responsible for the contents of the OM (Part A, B, C and D).
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3.2.3 The delegated person of the Operator who is responsible for the contents
of the OM (as per paragraph 3.3.2) shall also be responsible to keep the Master
OM (Part A, B, C and D) at DGCA and all other manuals at the Authority up to
date.
3.2.4 The Operator shall specify a revision cycle for acceptance of DGCA for later
revisions. The revision cycle shall not exceed six months for Scheduled operators
and one year for all other operators.
3.2.5 Once the approval/ acceptance process at FSD, DGCA has been
completed, the operator shall be intimated by FSD.
3.2.6 POI to ensure following-
(a) Upon receipt of this intimation, the operator shall update all copies of the OM
as per the distribution list.
(b) An operator shall submit supply the DGCA with intended amendments and
revisions at least two months in advance of the effective date. Sufficient time must
be given to DGCA to take appropriate action as necessary.
(c)An operator shall incorporate all amendments and revisions required by the
DGCA, India.
(d)The operator shall ensure that all operators’ relevant personnel are made aware
of changes to the OM that are relevant to their duties without any delay.
(e)All amendments or revisions shall be issued to all personnel who are holders of
a copy of the OM.
(f)Amendments to the OM must be produced as new or replacement page.

Handwritten amendments to an OM are not acceptable. New or replacement
pages must include a page identification number and date of issue, maintaining
coherence of the manual at all affected places.
(g)The procedure for incorporation of amendments shall also be included in the

OM.
3.2.7 The TR approval process shall be expedited and completed within

maximum 15 working days after receipt of the TR and supporting documentation
by the FSD.
3.2.8 TRs must be inserted in the OM on yellow colored pages for easy
identification and reference.
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3.3 UPDATION AND ACCESS TO OM
3.3.1 POI shall ensure that the process for updation and access to OM is as per
CAR Section 8, Series O Part VII, Para 6.
3.4 AIRCRAFT COPY
3.4.1 The POI shall ensure that the Operator has laid down a process for
providing the current copy of the OM Parts A, B and C:
a) On each aircraft in their fleet
b) At each flight control center/Integrated control centre
c) At each line station.
3.4.2 The POI shall ensure that the Operator nominates a person who is
responsible for revisions / amendments to OM based on revisions in regulations.
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SECTION 4
REQUIRED TECHNICAL SAFETY EVALUATIONS
4.1 CERTIFICATION ACTIONS
4.1.1 The certification and continued surveillance of an air operator includes

actions taken by DGCA on matters submitted for its review.
4.1.2 The actions are categorized as approvals or acceptances depending on the

nature of the response by DGCA to the matter submitted for its review.
4.1.3 An approval is an active response by DGCA to a matter submitted for its

review. An approval constitutes a finding or determination of compliance with the
applicable standards.
4.1.4 An approval will be evidenced by the issuance of a document or

certificate with the signature of the approving official, or some other formal
action taken by DGCA, India.
4.1.5 An acceptance does not necessarily require a formal letter/ authorization

response by DGCA to a matter submitted for its review. DGCA may accept a matter
submitted to it for review as being in compliance with the applicable standards if
DGCA does not specifically reject all or a portion of the matter under review, usually
after some defined period of time after submission. The defined period of time is
two months from the day of submission of the document.
4.1.6 The Inspector(s) assigned for vetting of the application shall make or
arrange for a technical safety evaluation before issuing the approval or
acceptance. The evaluation should: -
(a) be accomplished by an Inspector with specific qualifications to make such

a technical evaluation as detailed by DGCA;
(b) be in accordance with written, standardized methodology published by

DGCA;
(c) where necessary for safety (if in the opinion of the Inspector), include a
practical demonstration of the air operator’s actual ability to conduct such an

operation.
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4.1.7 These written instruments (approval/ acceptance) should be retained as long
as the operator continues to exercise the authorizations for which the approval/
acceptance was issued and thereafter as per office procedures of DGCA.
4.2 DEMONSTRATIONS BEFORE ISSUANCE OF APPROVALS
Note (reference ICAO Annex 6, Attachment E, Paragraph 2.2)
ICAO Annex 6, Standard 4.2.1.3 obligates the State of the Operator, prior to
certification of an operator, to require sufficient demonstrations by the operator to
enable the State to evaluate the adequacy of the operator’s organization, method of
control and supervision of flight operations, ground handling and maintenance
arrangements. These demonstrations should be in addition to the review or
inspections of manuals, records, facilities and equipment. Some of the approvals
required by Annex 6, Part I, such as approval for Category III operations, have
significant safety implications and should be validated by demonstration before the
State approves such operations.
While the specific methodology and extent of the required demonstrations and
evaluations vary between States, the certification processes of States whose
operators have good safety records are generally consistent. In these States,
technically qualified inspectors evaluate a representative sample of the actual
training, maintenance and operations prior to the issuance of an AOC or additional
authorizations to the AOC.
4.2.1 In the opinion of the Inspector where the approvals have significant safety
implications, the Inspector shall require the operator to conduct adequate number
of demonstrations prior to granting such approval.
4.3 RECORDING OF CERTIFICATION ACTIONS
4.3.1 All approval and acceptance actions shall be adequately documented. The
established procedures of DGCA shall be followed.
4.3.2 The Inspector(s) assigned for vetting of the application shall use the check
list provided as Checklist -5 to communicate deficiencies and traceability to the
observations.
4.3.3 Each deficiency shall be communicated to the applicant. Additional pages

may be used to communicate all findings in each review.
4.3.4 Repeat reviews will be endorsed with a new number in the ascending order
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starting from 1.
4.3.5 In case an applicant fails to adequately rectify an observation within three

reviews, the entire application is liable to be rejected summarily.
4.4 COORDINATION OF OPERATIONS AND AIRWORTHINESS EVALUATIONS
Some of the references to approval or acceptance in Annex 6, Part I, will require

an operations evaluation and an airworthiness evaluation. Low minima approvals
for the conduct of Category II and III ILS approaches, for example, require
coordinated prior evaluation by operations and airworthiness specialists. Flight
operations specialists should evaluate the operational procedures, training and
qualifications. Airworthiness specialists should evaluate the aircraft, equipment
reliability and maintenance procedures. These evaluations may be accomplished
separately, but should be coordinated to ensure that all aspects necessary for safety
have been addressed before any approval is issued.
4.4.1 For approvals and acceptance where Operations and Airworthiness

evaluations are required such acceptance or approvals shall be issued only in
coordination with Inspectors’ of Operations and Airworthiness section using the
mutually agreed office procedures. Examples of such approvals/ acceptance include
(but are not limited to): -
(a) Post Holders
(b) MEL
(c) Special Operations such as LVO, EDTO, RVSM, PBN etc
(d) Flight Simulation Training Devices
4.5 APPROVAL ACTIONS
Note (reference ICAO Annex 6, Attachment E, Paragraph 3)
Approvals
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The term “approval” implies a more formal action on the part of the State with respect
to a certification matter than does the term “acceptance”. Some States require the
Director of the Civil Aviation Authority (DGCA) or a designated lower- level DGCA
official to issue a formal written instrument for every “approval” action taken. Other
States allow a variety of documents to be issued as evidence ofan approval.
The approval document issued and the matter addressed by the approval will
depend on the delegated authority of the official. In such States, authority to sign
routine approvals, such as operator minimum equipment lists for specific
aircraft, Is delegated to technical inspectors. More complex or significant
approvals are normally issued by higher-level officials.
4.5.1 Approvals granted by Inspectors of DGCA shall be in conformity to the

limits of authority delegated to them by Director General of Civil Aviation, India.
4.5.2 Provisions that require an approval. The following provisions require

approval by Director General of Civil Aviation, India : -
(a) Configuration deviation list (CDL)
Approval from State of design will be accepted.
Operators should comply with any requirements issued by DGCA and/or

State of Design /Manufacture.
Amendments to the CDL approved by country of manufacture will be

incorporated.
(b) Master minimum equipment list (MMEL);
Approval from State of design will be accepted.
Operators should comply with any requirements issued by DGCA and/or

State of Design. Amendments to the MMEL approved by country of
manufacture will be incorporated.
(c) The method for establishing minimum flight altitudes (CAR Section 8 Series
O Part II or CAR Section 8 Series O Part IV(as applicable); and CAR Section 9
Series C Part I);
(d) The method of determining aerodrome operating minima (CAR Section 8
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Series O Part II or CAR Section 8 Series O Part IV(as applicable);
(e) Additional requirements for single pilot operations under the instrument flight
rules (IFR) at night (CAR Section 8 Series O Part II or CAR Section 8 Series O
Part IV(as applicable); Flight time, flight duty periods and rest periods (CAR
Section 7 Series J Part I or Part II or Part III (as applicable);
(f) Specific extended range operations (CAR Section 8 Series O Part II and
CAR Section 8 Series S Part I)
(g) Additional requirements for operations of single engine turbine- powered

aircraft at night and/ or in instrument meteorological conditions (IMC) (CAR
Section 8 Series O Part II or CAR Section 8 Series O Part IV(as applicable);
(h) Aircraft-specific minimum equipment list (MEL) (CAR Section 8 Series O Part
II or CAR Section 8 Series O Part IV(as applicable);
(i) Performance-based navigation operations (CAR Section 8 Series O Part II

and CAR Section 8 Series S Part IV)
(j) NAT HLA operations (CAR Section 8 Series O Part II and CAR Section 8
Series S Part III)
(k) RVSM operations (CAR Section 8 Series O Part ii and CAR Section 8
Series S Part II)
(l) Procedures for electronic navigation data management (CAR Section 8

Series O Part II, CAR Section 8 Series O Part IV and CAR Section 8 Series S
Part IV)
(m) Aircraft-specific maintenance program (CAR Section 8 Series O Part II or

CAR Section 8 Series O Part IV(as applicable);
(n) Approved maintenance organization (CAR Section 8 Series O Part II or CAR

Section 8 Series O Part IV(as applicable);
(o) Maintenance quality assurance methodology (CAR Section 8 Series O Part

II or CAR Section 8 Series O Part IV(as applicable);
(p) Flight crew training programs (CAR Section 8 Series O Part II and applicable
Part of CAR Section 8 Series F;…..(as applicable for weight category) or CAR
Section 8 Series H Part II (as applicable);
(q) Training in the transport of dangerous goods (CAR Section 8 Series O Part
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II or CAR Section 8 Series O Part IV(as applicable); and CAR Section 11 Series
C Part I)
(r) Aerodrome additional safety margin (CAR Section 8 Series O Part I and CAR
Section 8 Series C Part I)
(s) Pilot-in-command area, route and aerodrome qualifications (CAR Section 8

Series O Part II and applicable Part of CAR Section 8 Series F…..(as applicable
for weight category) or CAR Section 8 Series H Part II(as applicable);
(t) Use of flight simulation training devices (CAR Section 8 Series O Part II or
(u) Method of control and supervision of flight operations (CAR Section 8 Series
O Part II or CAR Section 8 Series O Part IV(as applicable);
(v) Mandatory maintenance tasks and intervals (CAR Section 8 Series O Part II
or CAR Section 8 Series O Part IV(as applicable);
(w) Cabin crew member training programs. (CAR Section 8 Series O Part II or
CAR Section 8 Series O Part IV and CAR Section 8 Series H Part II(as
applicable); and applicable Part of CAR Section 7 Series M).
4.6 PROVISIONS THAT REQUIRE A TECHNICAL EVALUATION
Other provisions in Annex 6, Part I, require the State to have made a technical
evaluation. These provisions contain the phrases “acceptable to the State”,
“satisfactory to the State”, “determined by the State”, “deemedacceptable by the
State”, and “prescribed by the State”. While not necessarily requiring an approval
by the State, these Standards do require the State to at least accept the matter at
issue after it conducts a specific review or evaluation.
4.6.1 Inspectors from DGCA shall conduct a technical evaluation of following

provisions. After the technical evaluation the following provisions may beaccepted
or approval may be granted.
(a) Details of the aircraft-specific checklists (CAR Section 8 Series O Part II

(b) Details of the aircraft-specific systems (CAR Section 8 Series O Part II
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(c) Mandatory material for the OM (CAR Section 8 Series O, Part II or CAR
(d) Engine trend monitoring systems (CAR Section 8 Series O Part II or CAR
(e) Equipment for aircraft operated by a single pilot under the instrument flight
rules or at night (CAR Section 8 Series O Part II or CAR Section 8 Series OPart
IV(as applicable);
(f) Requirements for approval to operate in RVSM airspace (CAR Section 8

Series O Part II and CAR Section 8 Series S Part II)
(g) Monitoring of height-keeping performance of aeroplanes approved to

operate in RVSM airspace (CAR Section 8 Series O Part II and CAR Section
8 Series S Part II)
(h) Procedures for distribution and insertion of electronic navigation data in

aircraft (CAR Section 8 Series O Part II and CAR Section 8 Series O Part IV)
(i) Operator’s aircraft-specific maintenance responsibilities (CAR Section 8

(j) Method of maintenance and release (CAR Section 8 Series O Part II or CAR
(k) Maintenance control manual (CAR Section 8 Series O Part II or CAR Section
8 Series O Part IV(as applicable);
(l) Mandatory material for the maintenance control manual (CAR Section 8
(m) Reporting of maintenance experience information (CAR Section 8 Series O

Part II or CAR Section 8 Series O Part IV(as applicable);
(n) Implementing necessary maintenance corrective actions (CAR Section 8

(o) Modification and repair requirements (CAR Section 8 Series O Part II or CAR
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(p) Minimum competence level of maintenance personnel (CAR Section 8

(q) Requirement for flight navigator (CAR Section 8 Series O Part II)
(r) Training facilities (CAR Section 8 Series O Part II or CAR Section 8 Series O
Part IV(as applicable);
(s) Qualifications of instructors (CAR Section 8 Series O Part II and CAR

Section 7 Series I Part II or CAR Section 8 Series O Part IV and CAR Section 7
Series I Part IV(as applicable);)
(t) Need for recurrent training (CAR Section 8 Series O Part II and applicable
Part of CAR Section 8 Series F;…..(as applicable for weight category) ; or CAR
Section 8 Series H Part II (as applicable)
(u) Use of correspondence courses and written examinations (CAR Section

8 Series O Part II or CAR Section 8 Series O Part IV(as applicable);
(v) Use of flight simulation training devices (CAR Section 8 Series O Part II
(w) Flight crew qualification records (CAR Section 8 Series O Part II and
applicable Part of CAR Section 8 Series F ;…..(as applicable for weight
category) or CAR Section 8 Series H Part II (as applicable);
(x) Designated representative of the State of the Operator (CAR Section 7

Series I Part I or Part III or Part IV (as applicable);
(y) Pilot experience, recency and training requirements for single pilot
operations under the instrument flight rules (IFR) or at night (CAR Section 8
Series O Part II or CAR Section 8 Series H Part II (as applicable) and CAR
Section 8 Series A Part I;
(z) Flight manual changes (CAR Section 8 Series O Part II)
(aa) Minimum number of flight attendants assigned to a specific aircraft

(CAR Section 8 Series O Part II or CAR Section 8 Series O Part IV(as
applicable);
(bb) Altimetry system performance requirements for operations in RVSM
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airspace (CAR Section 8 Series S Part II) Provisions pertaining to Single-engine
operations (with relevant ICAO Annex 6 reference)
(cc) Turbine engine reliability for approved operations by single-engine turbine-

powered aeroplanes at night and/or in instrument meteorological conditions
(IMC) (Appendix 3, 1.1)
(dd) Systems and equipment (Appendix 3, 2)
(ee) Minimum equipment list (Appendix 3, 3)
(ff) Flight manual information (Appendix 3, 4)
(gg) Event reporting (Appendix 3, 5)
(hh) Operator planning (Appendix 3, 6)
(ii) Flight crew experience, training and checking (Appendix 3, 7)
(jj) Route limitations over water (Appendix 3, 8)
(kk) Operator certification or validation (Appendix 3, 9).
4.7 OTHER APPROVAL OR ACCEPTANCE CONSIDERATIONS
Note (extract form ICAO Annex 6, Attachment E, Paragraph 5)
Some States provide for approval or acceptance of certain critical documents,

records or procedures specified in Annex 6, Part I, although the relevant Annex
6. Standards do not require approval or acceptance by the State of the
Operator.
4.7.1 Inspectors from DGCA shall conduct a technical evaluation of following

provisions. After the technical evaluation the following provisions may be
accepted or approval may be granted.
(a) Safety program (CAR Section 5 Series F Part I)
(b) Flight data analysis program (CAR Section 5 Series F Part II)
(c) Method for obtaining aeronautical data (CAR Section 8 Series O Part II or
(d) Adequacy of the fuel and oil records (CAR Section 8 Series O Part II or
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(e) Adequacy of flight time, flight duty and rest period records (CAR Section 8
(f) Adequacy of the aircraft maintenance log book (CAR Section 8 Series O
Part II or CAR Section 8 Series O Part IV(as applicable);
(g) Adequacy of the load manifest (CAR Section 8 Series O Part II or CAR
(h) Adequacy of the operational plan (CAR Section 8 Series O Part II or CAR
(i) Method for obtaining weather data (CAR Section 8 Series O Part II or CAR
(j) Method of compliance with carry-on baggage stowage (CAR Section 8

(k) Aircraft performance operating limitations (CAR Section 8 Series O Part II

(l) Method of obtaining and applying aerodrome obstacle data (CAR Section
8 Series O Part II or CAR Section 8 Series O Part IV(as applicable);
(m) Adequacy of passenger information cards (CAR Section 8 Series O Part II

or CAR Section 8 Series O Part IV(as applicable) and CAR Section 2 Series
X Part VII;
(n) Procedures for long-range navigation (CAR Section 8 Series O Part II)
(o) Contents of the journey log book (CAR Section 8 Series O Part II or CAR
Section 8 Series O Part IV(as applicable) and CAR Section 2 Series X Part VI;
(p) Content of the security training program (CAR Section 8 Series O Part II and
applicable Part of CAR Section 8 Series F; or CAR Section 8 Series H Part II
(as applicable)
4.8 DELEGATION OF AUTHORITY TO INSPECTORS
4.8.1 All Inspectors of DGCA are hereby authorized to conduct technical

evaluation and recommend approval / acceptance actions as detailed in this
Section.
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4.8.2 The authority to sign the letter of approval/acceptance will be as delegated

by the Director General of Civil Aviation.
4.8.3 In addition CFOI/ DCFOI, DGCA is hereby delegated the authority to

choose to approve any item in respect of the OM if he is in the opinion that such
approval is in the best interest of Safety, Regularity and Security of flight operations.
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SECTION 5
STRUCTURE OF THE OPERATIONS MANUAL
5.1 STRUCTURE OF THE OM
5.1.1 The OM may be issued in separate parts corresponding to specific aspects

of the operation.
5.1.2 The OM shall be organized with the following structure.
5.1.3 In case an operator operates multiple types, the OM Part B or C shall be

subdivided as Parts B1, B2/ C1, C2 etc to contain type specific information for each type
of aeroplane in use with the operator.
5.2 PART A: GENERAL
This part shall comprise all non- type related operational policies, instructions and
procedures needed for a safe operation.
5.3 PART B: AIRCRAFT OPERATING INFORMATION
This part shall comprise all type-related instructions and procedures needed for a safe
operation. It shall take account of any differences between types, variants or individual
aircraft used by the operator.
5.4 PART C: AREAS, ROUTES AND AERODROMES
This part shall comprise all instructions (including SOPs) and information needed for the
area of operation.
5.5 PART D: TRAINING
This part shall comprise all instructions for training of personnel required for a safe
operation.
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SECTION 6
OPERATIONS MANUAL PART A (AEROPLANES)
Part A : General
0 Administration and control of OM
0.1 Introduction
(a) A statement that the manual complies with all applicable regulations and with
the terms and conditions of the applicable Air Operator Certificate.
(b) A statement that the manual contains operational instructions that are to be
complied with by the relevant personnel.
(c) A list and brief description of the various parts, their contents, applicability
and use.
(d) Explanations and definitions of terms and words needed for the use of the
manual.
0.2 System of amendment and revision
(a) Who is responsible for the issuance and insertion of amendments and
revisions.
(b) A record of amendments and revisions with insertion dates and effective
dates.
(c) A statement that handwritten amendments and revisions are not permitted
(d) A description of the system for the annotation of pages and their effective
dates.
(e) A list of effective pages.
(f) Annotation of changes (on text pages and, as far as practicable, on charts and
diagrams).
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(g) Temporary revisions.
(h) A description of the distribution system for the manuals, amendments and
revisions.
(i) A type of manual (ring binder) where replacement of sheets is possible.
(j) A handy type of manual possible to study in the cockpit.
1 Instructions outlining the responsibilities of operations personnel pertaining to the

conduct of flight operations
1.1 Organization and responsibilities.
1.1.1 Organizational structure. A description of the organizational structure

including the general company organogram and operations department
organogram. The organogram must depict the relationship between the
Operations Department and the other Departments of the company. In particular,
the subordination and reporting lines of all Divisions, Departments etc., which
pertain to the safety of flight operations, must be shown.
1.1.2 Supervision of the operation by the operator. A description of the system for
supervision of the operation by the operator. This must show how the safety of
flight operations and the qualifications of personnel are supervised. In particular,
the procedures related to the following items must be described:
(a) License and qualification validity;
(b) Competence of operations personnel; and
(c) Control, analysis and storage of records, flight documents, additional

information and data.
1.1.3 System of promulgation of operational instructions and information.
(a) A description of any system for promulgating information which may

be of an operational nature but is supplementary to that in the OM.
(b) The applicability of operational information and the responsibilities for

its promulgation must be included.
(c) The system for dissemination of such information and associated

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record keeping should also be included.
1.1.4 Accident prevention and flight safety program. A description of the main
aspects of the flight safety program.
1.1.5 Operational control. A description of the procedures and responsibilities

necessary to exercise operational control with respect to flight safety.
1.1.6 Approved personnel. The name of each approved personnel responsible for
flight operations, the maintenance system, crew training and ground operations.
1.1.7 Responsibilities and duties of operations management personnel. A

description of the duties, responsibilities and authority of operations management
personnel pertaining to the safety of flight operations and thecompliance with the
applicable regulations.
1.1.8 Authority, duties and responsibilities of the commander. A statement

defining the authority, duties and responsibilities of the commander.
1.1.9 Duties and responsibilities of crew members other than the commander.
2 Rules limiting the flight time and flight duty periods and providing for adequate rest
periods for flight crew members and cabin crew
2.1 A description of the flight and duty time limitations and rest requirements as
applicable to the operation
3 A list of navigational equipment to be carried
3.1 Information about navigation equipment required to be carried for the type of
operation can be found in CAR Section 8 Series ‘O’ Part II or Part IV(as applicable).
4 EDTO
4.1 The aeroplane systems description satisfies the requirements specified;
4.2 EDTO critical fuel
4.3 EDTO dispatch procedures
4.4 Enroute alternates
5 The circumstances in which a radio listening watch is to be maintained
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5.1 ICAO rules require an aircraft operated as a controlled flight to maintain continuous
air-ground voice communication watch, and the operator may have the same requirement
for other types of operations.
6 The method for determining minimum flight altitudes
6.1 A description of the method of determination and application of minimum altitudes

including:
6.1.1 A procedure to establish the minimum altitudes/flight levels for VFR flights
and;
6.1.2 A procedure to establish the minimum altitudes/flight levels for IFR flights.
7 The method for determining aerodrome operating minima
7.1 The method for establishing aerodrome operating minima for IFR flights in
accordance with ICAO Annex 6. Reference must be made to procedures for the
determination of the visibility and/or runway visual range (RVR) and for the applicability
of the actual visibility observed by the pilots, the reported visibility andthe reported
RVR.
8 A description of fueling procedures, including:
8.1 Safety precautions during refueling and defueling when passengers are
embarking, on board or disembarking; and
8.2 Refueling and defueling including when an APU is in operation or when a turbine
engine is running and the prop-brakes are on; (Refer CAR Sec 2 Series ‘H’ Part II)
8.3 Precautions to be taken to avoid mixing fuels.
9 Ground handling arrangements and procedures
9.1 A description of the handling procedures to be used when allocating seats;

embarking and disembarking passengers; and when loading and unloading the
aeroplane.
9.2 Procedures, aimed at achieving safety whilst the aeroplane is on the ramp, must
also be given. Handling procedures must include:
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9.2.1 Children/infants, sick passengers and Persons with Reduced Mobility;
9.2.2 Transportation of inadmissible passengers, deportees or persons in

custody;
9.2.3 Permissible size and weight of hand baggage;
9.2.4 Loading and securing of items in the aeroplane;
9.2.5 Special loads and classification of load compartments;
9.2.6 Positioning of ground equipment;
9.2.7 Operation of aeroplane doors;
9.2.8 Safety on the ramp, including fire prevention, blast and suction areas;
9.2.9 Start-up, ramp departure and arrival procedures;
9.2.10 Ground Servicing of aeroplanes;
9.2.11 Documents and forms for aeroplane handling; and
9.2.12 Multiple occupancy of aeroplane seats.
9.3 Procedures for the refusal of embarkation.
Procedures to ensure that persons who appear to be intoxicated or who

demonstrate by manner or physical indications that they are under the influence
of drugs, except medical patients under proper care, are refused embarkation.
10 Procedures, as prescribed in Annex 12, for Pilots-in-command observing an

accident.
The procedures are described in ICAO Annex 12 chapter 5.
11 The flight crew for each type of operation including the designation of the
succession of command.
11.1 Crew Composition. An explanation of the method for determining crew

compositions taking account of the following:
11.1.1 The type of aeroplane being used;
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11.1.2 The area and type of operation being undertaken;
11.1.3 The phase of the flight;
11.1.4 The minimum crew requirement and flight duty period planned;
11.1.5 Experience (total and on type), recency and qualification of the crew
members; and
11.1.6 The designation of the commander and if necessitated by the duration of

the flight, the procedures for relief of the commander or other members of the flight
crew.
11.1.7 The designation of the senior cabin crew member and, if necessitated by
the duration of the flight, the procedures for the relief of the senior cabin crew
member and any other members of the cabin crew.
11.2 Flight crew incapacitation. Instructions on the succession of command in the event
of flight crew incapacitation.
11.3 Operation on more than one type. A statement indicating which aeroplanes are
considered as one type for the purpose of:
11.3.1 Flight crew scheduling; and
11.3.2 Cabin crew scheduling.
11.4 Qualification requirements. A description of the required license, rating(s),

qualification/competency (e.g. for routes and aerodromes), experience, training, checking
and recency for operations personnel to conduct their duties. Consideration must be given
to the aeroplane type, kind of operation and composition of the crew.
11.4.1 Flight crew
(a) Commander.
(b) Pilot relieving the commander.
(c) Co-pilot.
(d) Pilot under supervision.

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(e) System panel operator.

(f) Flight Crew operation on more than one type or variant.
11.4.2 Cabin crew
(a) Senior cabin crew member.
(b) Cabin crew member.
(c) Required cabin crew member.
(d) Additional cabin crew member and cabin crew member during
familiarization flights.
(e) Cabin Crew operation on more than one type or variant.
11.4.3 Training, checking and supervision personnel
(a) For flight crew.
(b) For cabin crew.
11.4.4 Other operations personnel
11.5 Crew Health Precautions. The relevant regulations and guidance to crew
members concerning health including:
11.5.1 Alcohol and other intoxicating liquor;
11.5.2 Narcotics;
11.5.3 Drugs;
11.5.4 Sleeping tablets;
11.5.5 Pharmaceutical preparations;
11.5.6 Immunization;
11.5.7 Scuba diving;
11.5.8 Blood donation;
11.5.9 Meal precautions prior to and during flight;
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11.5.10 Sleep and rest.
11.6 Pre-flight medical
12 Specific instructions for the computation of the quantities of fuel and oil to be
carried.
12.1 The methods by which the quantities of fuel and oil to be carried are determined
and monitored in flight.
12.2 Instructions on the measurement and distribution of the fuel carried on board.
Such instructions must take account of all circumstances likely to be encountered on
the flight, including the possibility of in-flight re-planning and of failure of one or more
of the aeroplane's power plants.
12.3 The system for maintaining fuel and oil records must also be described.
13 The conditions under which oxygen shall be used and the amount of oxygen
determined.
An explanation of the conditions under which oxygen must be provided and used.
13.1 The oxygen requirements specified for:
13.1.1 Flight crew;
13.1.2 Cabin crew; and
13.1.3 Passengers
14 Instructions for mass and balance control
14.1 The general principles of mass and center of gravity including:
14.1.1 Definitions;
14.1.2 Methods, procedures and responsibilities for preparation and acceptance of

mass and center of gravity calculations;
14.1.3 The policy for using either standard and/or actual masses;
14.1.4 The method for determining the applicable passenger, baggage and cargo
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mass;
14.1.5 The applicable passenger and baggage masses for various types of
operations and airplane type;
14.1.6 General instruction and information necessary for verification of the various
types of mass and balance documentation in use;
14.1.7 Last Minute Changes procedures;
14.1.8 Specific gravity of fuel and oil;
14.2 Seating policy/procedures.
14.3 Sample Load and Trim sheet.
15 Instructions for the conduct and control of ground de-icing/anti-icing operations
15.1 A description of the de-icing and anti-icing policy and procedures for aeroplanes
on the ground. These shall include descriptions of the types and effects of icing and other
contaminants on airplanes whilst stationary, during ground movements and during take-
off. In addition, a description of the fluid types used must be given including:
15.1.1 Proprietary or commercial names;
15.1.2 Characteristics;
15.1.3 Effects on airplane performance;
15.1.4 Hold-over times; and
15.1.5 Precautions during usage.
16 The specifications for the operational flight plan
16.1 Procedures and responsibilities for the preparation and acceptance of the
operational flight plan.
16.2 The use of the operational flight plan must be described including samples of the
operational flight plan formats in use.
17 Standard operating procedures (SOP) for each phase of flight
17.1 Flight Preparation Instructions. As applicable to the operation:
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17.1.1 Minimum Flight Altitudes.
17.1.2 Criteria for determining the usability of aerodromes
17.1.3 Methods for the determination of aerodrome operating minima.
17.1.4 En-route Operating Minima for VFR Flights or VFR portions of a flight and,
where single-engine airplanes are used, instructions for route selection with
respect to the availability of surfaces which permit a safe forced landing.
17.1.5 Presentation and Application of Aerodrome and En-route Operating Minima
17.1.6 Interpretation of meteorological information. Explanatory material on the

decoding of meteorological forecast and reports relevant to the area of operations,
including the interpretation of conditional expressions.
17.1.7 Determination of the quantities of fuel and oil carried.
17.1.8 Mass and balance control.
17.1.9 ATS Flight Plan. Procedures and responsibilities for the preparation and
submission of the air traffic services flight plan. Factors to be considered include
the means of submission for both individual and repetitive flight plans.
17.1.10 Operational Flight Plan.
17.1.11 Operator's Aeroplane Technical Log. The responsibilities and the

use of the operator's aeroplane Technical Log must be described, including
samples of the format used.
17.1.12 List of documents, forms and additional information to be carried
17.2 Ground handling arrangement and procedures.
17.3 Flight Procedures
17.3.1 VFR/IFR Policy. A description of the policy for allowing flights to be made
under VFR, or of requiring flights to be made under IFR, or of changing from
one to the other. (Information can be found in ICAO Annex 2, chapter 3).
17.3.2 Navigation Procedures. A description of all navigation procedures relevant

to the type(s) and area(s) of operation. Consideration must be given to:
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(a) Standard navigational procedures including policy for carrying out

Independent cross-checks of keyboard entries where these affect the flight
path to be followed by the aeroplane;
(b) NAT HLA and POLAR navigation and navigation in other designated
areas;
(c) PBN;
(d) In-flight re-planning;
(e) Procedures in the event of system degradation;
(f) RVSM
17.3.3 Altimeter setting procedures
17.3.4 Altitude alerting system procedures
17.3.5 Policy and procedures for in-flight fuel management
17.3.6 Adverse and potentially hazardous atmospheric conditions. Procedures for

operating in, and/or avoiding, potentially hazardous atmospheric conditions
including reporting thereof:
(a) Thunderstorms;
(b) Icing conditions;
(c) Turbulence;
(d) Wind shear;
(e) Jet stream;
(f) Volcanic ash clouds;
(g) Heavy precipitation;
(h) Sand storms;
(i) Mountain waves; and
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(j) Significant Temperature inversions.
17.3.7 Wake Turbulence. Wake turbulence separation criteria, taking into account
aeroplane types, wind conditions and runway location.
17.3.8 Crew members at their stations. The requirements for crew members to
occupy their assigned seats during different phases of flight or whenever deemed
necessary in the interest of safety.
17.3.9 Use of safety belts for crew and passengers. The requirements for crew
members and passengers to use safety belts and/or harnesses during the different
phases of flight or whenever deemed necessary in the interest of safety.
17.3.10 Admission to Flight Deck. The conditions for the admission to the
flight deck of persons other than the flight crew. The policy regarding the admission
of persons other than the flight crew in accordance with AIC 3 of 1997 must also
be included.
17.3.11 Use of vacant crew seats. The conditions and procedures for the use
of vacant crew seats.
17.3.12 Incapacitation of crew members. Procedures to be followed in the

event of incapacitation of crew members in flight. Examples of the types of
incapacitation and the means for recognizing them must be included.
17.3.13 Cabin Safety Requirements. Procedures covering:
(a) Cabin preparation for flight, in-flight requirements and preparation for
landing including procedures for securing the cabin and galleys;
(b) Procedures to ensure that passengers are seated where, in the event
that an emergency evacuation is required, they may best assist and not
hinder evacuation from the aeroplane;
(c) Procedures to be followed during passenger embarkation and

disembarkation; and
(d) Procedures when refueling/defueling with passengers embarking, on

board or disembarking.
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(e) Smoking on board.
(f) Exit row seating.
17.3.14 Passenger briefing procedures. The contents, means and timing of

passenger briefing including briefing for exit row passengers.
17.3.15 Procedures for aeroplanes operated whenever required cosmic or

solar radiation detection equipment is carried. Procedures for the use of cosmic or
solar radiation detection equipment and for recording its readings including actions
to be taken in the event that limit values specified in the OM are exceeded. In
addition, the procedures, including ATS procedures, to be followed in the eventthat
a decision to descend or re-route is taken.
17.4 AWO. A description of the operational procedures associated with All Weather
Operations.
17.5 MEL. Use of the minimum equipment list.
17.6 Non-revenue flights. Procedures and limitations for:
17.6.1 Training flights;
17.6.2 Test flights;
17.6.3 Delivery flights;
17.6.4 Ferry flights;
17.6.5 Demonstration flights; and
17.6.6 Positioning flights,
including the kind of persons who may be carried on such flights.
18 Instructions on the use of normal checklists and the timing of their Use. Instructions
on the use of normal checks lists and the timing of their use with details on the Silent
Checks, Challenge and Response Checks and the Verbal Checks.
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19 Departure contingency procedures
19.1 Departure contingency procedures shall include:
19.1.1 Departure procedures described in the airport manual
19.1.2 Noise abatement procedures
20. Instructions on the maintenance of altitude awareness and the use of automated
or flight crew altitude call-out.
a. A description of procedures used to maintain altitude awareness.
21. Instructions on the use of autopilots and auto-throttles in IMC.
a. A description of procedures used in IMC.
22. Instructions on the clarification and acceptance of ATC clearances, particularly

where terrain clearance is involved
a. Instructions to include conditions under which deviations from clearances

may be accepted.
23. Departure and approach briefings.
a. Description of briefing procedures for departures and approaches.
24. Route and destination familiarization.
a. A description of the required qualification/competency for routes and

aerodromes.
25. Stabilized approach procedure.
a. A description of conditions required to obtain a stabilized approach.
b. Minimum altitude for being stabilized and a description of procedures

to be followed in case approach is not stabilized at minimum altitude.
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26. Limitations on high rates of descent near the surface.
a. A description of limitations and procedures to be followed when

limitations are exceeded.
27. Conditions required to commence or to continue an instrument approach
a. A description of procedures to be used under which decisions are taken to

commence, continue or discontinue an instrument approach.
b. A description of procedures to be used for determining threshold crossing

height.
28. Instructions for the conduct of precision and non-precision instrument approach
procedures
a. A description of the operational procedures associated with precision and

non-precision instrument approach procedures
29. Allocation of flight crew duties and procedures for the management of crew
workload during night and IMC instrument approach and landing operations
a. A description of the procedures for night and IMC instrument approaches

and landing operations taking in consideration all safety precautions.
30. Instructions and training requirements for avoidance of controlled flight into terrain
and policy for the use of the ground proximity warning system (GPWS).
31. Policy, instructions, procedures and training requirements for the avoidance of
collisions and the use of airborne collision avoidance system (ACAS)
32. Information and instructions relating to the interception of civil aircraft including:
i. Procedures, as prescribed in Annex 2, for pilots-in-command of

intercepted aircraft; and
ii. Visual signals for use by intercepting and intercepted aircraft, as

contained in Annex 2
33. For aeroplanes intended to be operated above 15 000 m (49 000 ft):
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a. Procedures which will enable the pilot to determine the best course of
action to take in the event of exposure to solar cosmic radiation;
b. and procedures in the event that a decision to descent is taken, covering:
i. the necessity of giving the appropriate ATS unit prior warning of

the situation and of obtaining a provisional descent clearance; and
ii. the action to be taken in the event that communication with the ATS
unit cannot be established or is interrupted.
34. Details of the accident prevention and flight safety programme, including a
statement of safety policy and the responsibility of personnel.
a. A description of the main aspects of the flight safety programme including:
i. Programmes to achieve and maintain risk awareness by all persons

involved in operations;
ii. Evaluation of elevant information relating to accidents and

incidents and the promulgation of related information.
35. Information and instructions on the carriage of dangerous goods, including action
to be taken in the event of an emergency.
a. Information, instructions and general guidance on the transport of

dangerous goods including:
i. Operator's policy on the transport of dangerous goods;
ii. Guidance on the requirements for acceptance, labeling, handling,

stowage and segregation of dangerous goods;
iii. Procedures for responding to emergency situations involving

dangerous goods;
iv. Duties of all personnel involved; and
v. Instructions on the carriage of the operator's material(COMAT).
b. The conditions under which weapons, munitions of war and sporting

weapons may be carried.
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36. Security instruction and guidance
a. Security instructions and guidance of a non-confidential nature which must

include the authority and responsibilities of operations personnel. Policies
and procedures for handling and reporting crime on board such as unlawful
interference, sabotage, bomb threats, and hijacking must also be included.
b. A description of preventative security measures and training.
Note: Parts of the security instructions and guidance may be kept confidential.
37. The search procedure checklist provided
37.1 An operator shall ensure that there is on board a checklist of the procedures
to be followed in searching for a bomb in case of suspected sabotage. The
checklist shall be supported by guidance on a course of action to be taken should
a bomb or suspicious object be found. (Refer ICAO Doc 9811 AN/766).
38. Instructions and training requirements for the use of Head-Up Displays (HUD) and
Vision Systems (VS) equipment as applicable.
39. Instructions and training requirements for the use of the EFB, as applicable.
a. Policy and procedures manual for EFB.

b. List of EFB functions with specifically approved EFB hardware and
software applications for an A/C type with any applicable limitations
40. PBN
a. The aeroplane systems description satisfies the requirements specified;

b. PBN operational approval.
c. Electronic Navigation Data Management.
d. Error reporting.
41. RVSM

b. Altimetry;
c. Provision For Monitoring Of Operators Aircraft; and
d. Procedures for Reporting of Altitude Keeping Errors
e. Contingency procedures for system failures .
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42. NAT HLA/ MNPS
b. Flight planning requirements;
c. Entry, in-flight and exit requirements and procedures
d. Contingency procedures for system failures or navigation inaccuracies
e. Position error log and notification requirements.
43. Single pilot Night IFR
b. Precautions for undertaking such operations
44. Single Engine Night / IMC
a. Additional Requirements For Operations By Single-engine Turbine-

Powered Aeroplanes at Night And/ Or In Instrument Meteorological
Conditions (IMC)
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SECTION 7
OPERATIONS MANUAL PART B (AEROPLANES)
Part B : Aircraft Operating Information.
Note: When necessary information can be found in the Aircraft Flight Manual (AFM), a
reference to the manual including the para, is sufficient.
1 Certification limitations and operating limitations.
1.1 A description of the certified limitations and the applicable operational limitations
including:
1.1.1 Certification status;
1.1.2 Passenger seating configuration for each aeroplane type including a pictorial
presentation;
1.1.3 Types of operation that are approved (e.g. IFR/VFR, CAT II/III, RNP Type,
flights in known icing conditions etc.);
1.1.4 Crew composition;
1.1.5 Mass and center of gravity;
1.1.6 Speed limitations;
1.1.7 Flight envelope(s);
1.1.8 Wind limits;
1.1.9 Performance limitations for applicable configurations;
1.1.10 Slope;
1.1.11 Airframe contamination;
1.1.12 System limitations.

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2 The normal, abnormal and emergency procedures to be used by the flight crew and
the checklists relating thereto.
2.1 The normal procedures and duties assigned to the crew, the appropriate check-lists,
the system for use of the check-lists and a statement covering the necessary coordination
procedures between flight and cabin crew. The following normal procedures and duties must
be included:
2.1.1 Pre-flight;
2.1.2 Pre-departure;
2.1.3 Altimeter setting and checking;
2.1.4 Taxy, Take-Off and Climb;
2.1.5 Noise abatement;
2.1.6 Cruise and descent;
2.1.7 Approach, Landing preparation and briefing;
2.1.8 VFR Approach;
2.1.9 IFR approach;
2.1.10 Visual Approach and circling;
2.1.11 Missed Approach;
2.1.12 Normal Landing;
2.1.13 Post Landing.
2.2 The emergency procedures and duties assigned to the crew, the appropriate
check-lists, the system for use of the check-lists and a statement covering the necessary
coordination procedures between flight and cabin crew. The following emergency
procedures and duties must be included :
2.2.1 Crew Incapacitation;
2.2.2 Fire and Smoke Drills;

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2.2.3 Lightning Strikes;
2.2.4 Distress Communications and alerting ATC to Emergencies;
2.2.5 Engine failure;
2.2.6 System failures;
2.2.7 Guidance for Diversion in case of Serious Technical Failure;
2.2.8 AVAD/GPWS/ /TCAS warning;
2.2.9 Windshear;
2.2.10 Emergency Landing/Ditching;
3 Operating instructions and information on climb performance with all engines

operating, if provided.
4 Flight planning data for pre-flight and in-flight planning with different thrust/ power and
speed settings.
4.1 Data and instructions necessary for preflight and in-flight planning. Where applicable,
procedures for engine(s) out operations and flights to isolated airports must be included.
4.2 The method for calculating fuel needed for the various stages of flight.
5 The maximum crosswind and tailwind components for each aeroplane type operated
and the reductions to be applied to these values having regard to gusts, low visibility, runway
surface conditions, crew experience, use of autopilot, abnormal or emergency
circumstances, or any other relevant operational factors
6 Instructions and data for mass and balance calculations
6.1 Instructions and data for the calculation of the mass and balance including:
6.1.1 Calculation system (e.g. Index system);
6.1.2 Information and instructions for completion of mass and balance

documentation, including manual and computer generated types;
6.1.3 Limiting masses and centre of gravity for the types, variants or individual
aeroplanes used by the operator; and
6.1.4 Dry Operating mass and corresponding centre of gravity or index.

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7 Instructions for aircraft loading and securing of loads.
7.1 Procedures and provisions for loading and securing the load in the aeroplane.
8 Aircraft systems, associated controls and instructions for their use.
8.1 A description of the aeroplane systems, related controls and indications and
operating instructions.
9 The minimum equipment list for the aeroplane types operated and specific operations
authorized.
9.1 The Minimum Equipment List (MEL) and Configuration Deviation List (CDL) taking
account of the aeroplane types and variants operated and the type(s)/area(s) of operation.
The MEL must include the navigational equipment and take into account the required
navigation performance for the route and area of operation.
10 Checklist of emergency and safety equipment and instructions for its use.
11 Emergency evacuation procedures.
11.1 Instructions for preparation for emergency evacuation including crew coordination
and emergency station assignment.
11.2 Emergency evacuation procedures. A description of the duties of all members of the
crew for the rapid evacuation of an aeroplane and the handling of the passengers in the event
of a forced landing, ditching or other emergency.
12 The normal, abnormal and emergency procedures to be used by the cabin crew, the
checklists relating thereto and aircraft systems information as required, including a statement
related to the necessary procedures for the coordination between flight and cabin crew.
12.1 Instructions of procedures for the coordination between flight and cabin crew under
all conditions.
13 Survival and emergency equipment for different routes and the necessary
procedures to verify its normal functioning before takeoff, including procedures to
determine the required amount of oxygen and quantity available.
13.1 A list of the survival equipment to be carried for the routes to be flown and the
procedures for checking the serviceability of this equipment prior to take-off. Instructions
regarding the location, accessibility and use of survival and emergency equipment and its
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associated check list(s) must also be included.
13.2 The procedure for determining the amount of oxygen required and the quantity that
isavailable. The flight profile and number of occupants and possible cabin decompression must
be considered. The information provided must be in a form in which it can be used without
difficulty.
14 The ground-air visual code for use by survivors, as contained in Annex 12 CAR
Section 9 Series S Part I.
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Part C (Aeroplanes)
SECTION 8
OPERATIONS MANUAL PART C (AEROPLANES)
Part C : Routes and Aerodromes.
1. A route guide to ensure that the flight crew will have, for each flight, information relating
to communication facilities, navigation aids, aerodromes, instrument approaches,
instrument arrivals and instrument departures as applicable for the operation, and such
other information as the operator may deem necessary for the proper conduct of flight
operations. A Jeppesenmanual is a good example of a route guide.
Note : For Part C of the OM, material produced by the operator may be supplemented with
or substituted by applicable Route Guide material produced by a specialised professional
company.
2. The minimum flight altitudes for each route to be flown.
3 Aerodrome operating minima for each of the aerodromes that are likely to be used as
aerodromes of intended landing or as alternate aerodromes.
4 The increase of aerodrome operating minima in case of degradation of approach or

aerodrome facilities.
5 Instructions for determining aerodrome operating minima for instrument approaches

using HUD and VS
6 The necessary information for compliance with all flight profiles required by
regulations, including but not limited to, the determination of:
6.1 take-off runway length requirements for dry, wet and contaminated conditions,
including those dictated by system failures which affect the take-off distance;
6.2 take-off climb limitations;
6.3 en-route climb limitations;
6.4 approach climb limitations and landing climb limitations
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6.5 landing runway length requirements for dry, wet and contaminated conditions,
including systems failures which affect the landing distance; and supplementary
information, such as tire speed limitations.
7 Specific Aerodrome SOPs, if applicable (e.g. to IAF or state government airports). The
SOPs shall include as a minimum: -
7.1 Location, orientation, layout(including surface) and aerodrome category(if applicable)
7.2 Specific hazards
7.3 Aircraft Performance and limitations
7.4 Crew Qualification
7.5 Departure/ Arrival procedures
7.6 Contingency procedures
7.7 Hours of Operation
7.8 ATS procedures
7.9 Safety services
7.10 Operational control procedures
7.11 Ground Handling Arrangements
7.12 Emergency Response Plan
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Part D (Aeroplanes)
SECTION 9
OPERATIONS MANUAL PART D (AEROPLANES)
Part D : Training
Note: The training programmes shall include the following specifics:
(a) Procedures for training and checking
(b) Procedures to be applied in the event that personnel do not achieve or maintain
the required standards.
(c) Procedures to ensure that abnormal or emergency situations requiring the

application of part of or all of abnormal or emergency procedures and simulation
of IMC by artificial means, are not simulated during commercial air transportation
flights.
(d) Description of training records to be stored and storage period.
1 Details of flight crew training programme
1.1 Training syllabi and checking programmes for flight crew.
1.2 Conversion training which must include:
1.2.1 Type rating course (if changing to a new type);
1.2.2 Operators Conversion course (if changing to a new operator or a new type for
the same operator);
1.2.3 Supervised Line Flying;
1.2.4 Crew resource management training.
1.2.5 Type/ Rating re-qualification training requirements
1.3 Recurrent training and checking which must include:
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1.3.1 Type or variant of aeroplane on which the crewmember is certificated to

operate;
1.3.2 Ground refresher training;
1.3.3 Aeroplane/ flight simulator training;
1.3.4 Emergency and safety equipment training and checking;
1.3.5 CRM training;
1.3.6 Line checks.
1.4 Route/Role/Area competence qualification.
1.5 Special training for special operations.
1.6 Training syllabi and selection procedures for DEs/ TREs/TRIs/ LTCs
2 Details of cabin crew duties training programme.
2.1 Training syllabi and checking programmes for cabin crew including:
2.1.1 Initial training;
2.1.2 Conversion and differences training;
2.1.3 Recurrent training;
2.1.4 Refresher training;
3 Details of the flight operations officer/flight dispatcher training programme when

employed in conjunction with a method of flight supervision.
3.1 Training syllabi and checking programmes for all relevant items pertaining to their
duties.
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Part A (Helicopters)
SECTION 10
OPERATIONS MANUAL PART A (HELICOPTERS)
Part A: General
0 Administration and Control of OM
0.1 Introduction
(a) A statement that the manual complies with all applicable regulations and
with the terms and conditions of the applicable Air Operator Certificate.
(b) A statement that the manual contains operational instructions that are to be
complied with by the relevant personnel.
(c) A list and brief description of the various parts, their contents, applicability
and use.
(d) Explanations and definitions of terms and words needed for the use of the
manual.
0.2 System of amendment and revision
(a) Who is responsible for the issuance and insertion of amendments and
revisions.
(b) A record of amendments and revisions with insertion dates and effective
dates.
(c) A statement that handwritten amendments and revisions are not permitted
except in situations requiring immediate amendment or revision in the
interest of safety. Such temporary amendments must be authenticated by
signature and stamp of a responsible person as per standard revision
procedure.
(d) A description of the system for the annotation of pages and their effective
dates.
(e) A list of effective pages.

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(f) Annotation of changes (on text pages and, as far as practicable, on charts
and diagrams).
(g) Temporary revisions.
(h) A description of the distribution system for the manuals, amendments and
revisions.
(i) A type of manual (ring binder) where replacement of sheets is possible.
(j) A handy type of manual possible to study in the cockpit.
1 Instructions outlining the responsibilities of operations personnel pertaining to the

conduct of flight operations
1.1 Organisation and responsibilities.
1.1.1 Organisational structure. A description of the organizational

structure including the general company organigram and operations
department organogram. The organogram must depict the relationship
between the Operations Department and the other Departments of the
company. In particular, the subordination and reporting lines of all
Divisions, Departments etc., which pertain to the safety of flight
operations, must be shown.
1.1.2 Supervision of the operation by the operator. A description of the

system for supervision of the operation by the operator. This must show how
the safety of flight operations and the qualifications of personnel are
supervised. In particular, the procedures related to the following items must
be described:
(a) License and qualification validity;
(b) Competence of operations personnel; and
(c) Control, analysis and storage of records, flight documents, additional

information and data.
1.1.3 System of promulgation of operational instructions and information.
(a) A description of any system for promulgating information which may
be of an operational nature but is supplementary to that in the OM.

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(b) The applicability of operational information and the responsibilities for

(c) its promulgation must be included.
(d) The system for dissemination of such information and associated

record keeping should also be included.
1.1.4 Accident prevention and flight safety program. A description of the

main aspects of the flight safety program.
1.1.5 Operational control. A description of the procedures and

responsibilities necessary to exercise operational control with respect to
flight safety.
1.1.6 Approved personnel. The name of each approved personnel

responsible for flight operations, the maintenance system, crew training
and ground operations.
1.1.7 Responsibilities and duties of operations management personnel.

A description of the duties, responsibilities and authority of operations
management personnel pertaining to the safety of flight operations and the
compliance with the applicable regulations.
1.1.8 Authority, duties and responsibilities of the Pilot-in-Command. A

statementdefining the authority, duties and responsibilities of the Pilot-in-
Command.
1.1.9 Duties and responsibilities of crew members other than the Pilot-
in- Command.
2 Rules limiting the flight time and flight duty periods and providing for adequate rest
periods for flight crew members and cabin crew.
2.1 A description of the flight and duty time limitations and rest
requirements asapplicable to the operation
3 A list of navigational equipment to be carried
3.1 Information about navigation equipment required to be carried can be

found inCAR Section 8 Series O Part IV.
4 The circumstances in which a radio listening watch is to be maintained
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4.1 ICAO rules require an aircraft operated as a controlled flight to maintain
continuous air- ground voice communication watch, and the operator may have the
samerequirement for other types of operations.
5 The method for determining minimum flight altitudes
5.1 A description of the method of determination and application of minimum

altitudes including:
5.1.1 A procedure to establish the minimum altitudes/flight levels for VFR flights
5.1.2 A procedure to establish the minimum altitudes/flight levels for IFR flights.
6 The method for determining Heliport/ aerodrome operating minima
6.1 A difference should be made between aerodrome/heliport which is state

approved, and helipad created under the responsibility of the operator
and his pilots. For the first type of landing sites the state defines the
content (AIP) whereas for the latter it is the operator, who has the
responsibility to establish and provide relevant information.
6.2 While establishing the heliport operating minima which will apply to any
particular operation, the operator shall take full account of:
6.2.1 The type, performance and handling characteristics of the helicopter;
6.2.2 The composition of the flight crew, their competence and experience.
6.2.3 The declared distances;
6.2.4 The adequacy and performance of the available visual and non-
visual ground aids;
6.2.5 The equipment available on the heliport for the purpose of

navigation and/or control of the flight path during the approach to landing
and themissed approach;
6.2.6 The obstacles in the approach and missed approach areas and the
6.2.7 obstacle clearance altitude/height for the instrument approach
procedure;
6.2.8 The means used to determine and report meteorological conditions;
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6.2.9 The obstacles in the climb out areas and necessary clearance margins;
6.2.10 Specifications for elevated heliports/ helidecks (Size, weight

limitations, restrictions etc.)
6.3 Policy applicable to helipads
6.3.1 Creation;
6.3.2 Type of commercial air transport or aerial work;
6.3.3 Minimum size;
6.3.4 Minimum performance level applicable by the pilot;
6.3.5 Location and nature, surface clear or restricted;
6.3.6 Flight crew composition, competence and experience;
6.3.7 The adequacy and performance of the available visual ground aids;
6.3.8 The equipment available for the purpose of navigation during the
approach to landing and the missed approach;
6.3.9 The obstacles in the approach and missed approach areas;
6.3.10 The means used to determine and report meteorological conditions;
6.3.11 The obstacles in the climb out areas.
Note : A particular attention regarding the performance level required when one
time helipads are created during the election campaigns, all flights should use the
hover “out- of-ground effect” performance level.
7 A description of fueling procedures, including:
7.1 Safety precautions during refueling and defueling when passengers are
embarking, on board or disembarking; and
7.2 Refueling and defueling including when engine/ APU is running; and
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7.3 Precautions to be taken to avoid mixing fuels.
8 Ground handling arrangements and procedures
8.1 A description of the handling procedures to be used when allocating

seats and embarking and disembarking passengers and when loading and
unloading thehelicopter.
8.2 Procedures, aimed at achieving safety whilst the helicopter is on the ramp,
must also be given. Handling procedures must include:
8.2.1 Children/infants, sick passengers and Persons with Reduced Mobility;
8.2.2 Transportation of inadmissible passengers, deportees or

persons incustody;
8.2.3 Permissible size and weight of hand baggage;
8.2.4 Loading and securing of items in the helicopter;
8.2.5 Special loads and classification of load compartments;
8.2.6 Positioning of ground equipment;
8.2.7 Operation of helicopter doors;
8.2.8 Safety on the ramp, including fire prevention, rotor down wash areas;
8.2.9 Start-up, ramp departure and arrival procedures;
8.2.10 Ground Servicing of helicopters;
8.2.11 Documents and forms for helicopter handling; and
8.2.12 Special services required offshore.
Note: A simplified procedure for helicopter below 3,180 kg is acceptable as they

usually have only two access doors.
8.3 Procedures for the refusal of embarkation.
Procedures to ensure that persons who appear to be intoxicated or who

demonstrate by manner or physical indications that they are under the influence
of drugs, except medical patients under proper care, are refused embarkation.
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9 Procedures, as prescribed in Annex 12, for Pilots-in-command observing an

accident.
9.1 The procedures are described in ICAO Annex 12 chapter 5.
Note: A specific helicopter procedure shall be introduced, taking into account

the possibility for helicopter to land or at least to hover on an accident site.
10 The flight crew for each type of operation including the designation of the
succession of command.
10.1 Crew Composition. An explanation of the method for determining crew

compositions taking account of the following:
10.1.1 The type of helicopter being used;
10.1.2 The area and type of operation being undertaken;
10.1.3 The phase of the flight;
10.1.4 The minimum crew requirement and flight duty period planned;
10.1.5 Experience (total and on type), recency and qualification of

the crewmembers; and
10.1.6 The designation of the Pilot-in-Command.
10.2 Flight crew incapacitation. Instructions on the succession of command in

the event of flight crew incapacitation (only applicable with a crew of two or more
members).
10.3 Operation on more than one type. A statement indicating which

helicopters are considered as one type for the purpose of:
10.3.1 Flight crew scheduling; and
10.3.2 Cabin crew scheduling.
10.4 Qualification requirements. A description of the required license, rating(s),

qualification/ competency (e.g. for routes, aerodromes and role, etc), experience,
training, checking and recency for operations personnel to conduct their duties.
Consideration must be given to the helicopter type, kind of operation and
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composition of the crew (for specialized activities such as offshore, mountains, heli-skiing
and EMS).
10.5 Flight crew
10.5.1 Commander.
10.5.2 Pilot relieving the commander.
10.5.3 Co-pilot.
10.5.4 Pilot under supervision.
10.5.5 System panel operator.
10.5.6 Flight Crew operation on more than one type or variant.
10.6 Cabin crew
10.6.1 Senior cabin crew member.
10.6.2 Cabin crew member.
(a) Required cabin crew member.
(b) Additional cabin crew member and cabin crew member during
familiarisation flights.
10.6.3 Cabin Crew operation on more than one type or variant.
10.7 Training, checking and supervision personnel
10.7.1 For flight crew.
10.7.2 For cabin crew.
10.8 Other operations personnel
10.9 Crew Health Precautions. The relevant regulations and guidance to crew
members concerning health including:
10.9.1 Alcohol and other intoxicating liquor;
10.9.2 Narcotics;
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10.9.3 Drugs;
10.9.4 Sleeping tablets;
10.9.5 Pharmaceutical preparations;
10.9.6 Immunisation;
10.9.7 Scuba diving;
10.9.8 Blood donation;
10.9.9 Meal precautions prior to and during flight;
10.9.10 Sleep and rest.
10.9.11 Pre-flight medical
11 Specific instructions for the computation of the quantities of fuel and oil to be
carried.
11.1 The methods by which the quantities of fuel and oil to be carried are
determined and monitored in flight.
11.1.1 Instructions on the measurement and distribution of the fluid carried on

board. Such instructions must take account of all circumstances likely to
be encountered on the flight, including the possibility of in-flight re-
planning and of failure of one or more of the power plants of a multi-
engine helicopter.
11.2 The system for maintaining fuel and oil records must also be described.
12 The conditions under which oxygen shall be used and the amount of oxygen
determined. The operator shall specify and describe the type of equipment used
suchas bottles, mask, etc., as well as the applicable limitations and the approval
obtained.
12.1 An explanation of the conditions under which oxygen must be provided and
used.
12.2 The oxygen requirements specified for:
12.2.1 Flight crew;
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12.2.2 Cabin crew; and
12.2.3 Passengers.
13 Instructions for mass and balance control
13.1 The general principles of mass and center of gravity including:
13.1.1 Definitions;
13.1.2 Methods, procedures and responsibilities for preparation and

acceptance ofmass and center of gravity calculations;
13.1.3 The policy for using either standard and/or actual masses;
13.1.4 The method for determining the applicable passenger, baggage

and cargomass;
13.1.5 The applicable passenger and baggage masses for various types
ofoperations and helicopter type;
13.1.6 General instruction and information necessary for verification of

the varioustypes of mass and balance documentation in use;
13.1.7 Last Minute Changes procedures;
13.1.8 Specific gravity of fuel and oil;
13.2 Seating policy/procedures.
13.3 Sample Load and Trim sheet.
14 Instructions for the conduct and control of ground de-icing/anti-icing operations
14.1 A description of the de-icing and anti-icing policy and procedures for helicopters
on the ground. These shall include descriptions of the types and effects of icing and other
contaminants on helicopters whilst stationary, during ground movements and during take-
off. In addition, a description of the fluid types used must be given including:
14.1.1 Proprietary or commercial names;
14.1.2 Characteristics;
14.1.3 Effects on aeroplane performance;
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14.1.4 Hold-over times; and
14.1.5 Precautions during usage.
15 The specifications for the operational flight plan
15.1 Procedures and responsibilities for the preparation and acceptance of

the operational flight plan.
15.2 The use of the operational flight plan must be described including
samples ofthe operational flight plan formats in use.
16 Standard operating procedures (SOP) for each phase of flight.
16.1 The SOP should contain
16.1.1 Flight Preparation Instructions. As applicable to the operation.
16.1.2 Minimum Flight Altitudes.
16.1.3 Criteria for determining the usability of aerodromes/heliports/helidecks.
16.1.4 Methods for the determination of heliport operating minima.
16.1.5 En-route Operating Minima for VFR Flights or VFR portions of a flight and,
where single engined helicopters are used, instructions for route selection
with respect to the availability of surfaces which permit a safe forced
landing.
16.1.6 Presentation and Application of Aerodrome/heliport/helideck and En- route

Operating minima
16.1.7 Interpretation of meteorological information. Explanatory material on the

decoding of MET forecasts and MET reports relevant to the area of
operations, including the interpretation of conditional expressions.
16.1.8 Determination of the quantities of fuel and oil carried.
16.1.9 Mass and balance control.
16.1.10 Operational Flight Plan. Procedures and responsibilities for the

preparation and submission of the operational flight plan.
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16.1.11 ATS Flight Plan. Procedures and responsibilities for the preparationand
submission of the air traffic services flight plan. Factors to be considered
include the means of submission for both individual and repetitive flight
plans.
16.1.12 Operator's Helicopter Technical Log. The responsibilities and the

use of the operator's Helicopter Technical Log must be described,
including samples of the format used.
16.1.13 List of documents, forms and additional information to be carried
16.2 Ground handling arrangement and procedures.
16.3 Flight Procedures
16.3.1 Take Off in PC 1/2/3
16.3.2 Take Off Flight Path in PC 1/2/3
16.3.3 Enroute when operating in PC 1/2/3
16.3.4 Approach and Landing in PC 1/2/3
16.3.5 VFR/ IFR Policy. A description of the policy for allowing flights to be made
under VFR, or of requiring flights to be made under IFR, or of changing from
one to the other. (Information can be found in CAR Section 9 Series C Part I).
16.3.6 Navigation Procedures. A description of all navigation procedures

relevant to the type(s) and area(s) of operation. Consideration must be
given to:
(a) Standard navigational procedures including policy for carrying out

independent cross- checks of keyboard entries where these affect the flight
path to be followed by the helicopter;
(b) PBN. A description of the relevant RNAV procedures;
(c) In-flight re-planning; and
(d) Procedures in the event of system degradation.
16.3.7 Altimeter setting procedures
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16.3.8 Policy and procedures for in-flight fuel management
16.3.9 Adverse and potentially hazardous atmospheric conditions.

Procedures for operating in, and/or avoiding, potentially hazardous
atmospheric conditions including:
(a) Thunderstorms;
Note: Helicopters are not permitted to enter thunderstorms, they must

either avoid them or carry out a precautionary landing.
(b) Icing conditions;
Note: Only a limited number of helicopters are certificated for flying in icing
conditions;
(c) Turbulence;
(d) Windshear;
(e) Heavy precipitation;
(f) Sand storms;
(g) Mountain waves;
(h) Significant Temperature inversions;
(i) Sea state.
16.3.10 Wake Turbulence and Rotor Downwash. Wake turbulence and

rotor downwash separation, taking into account helicopter types, wind
conditions and FATO size and location. Special attention shall be given to
the proximity of high buildings in congested areas.
16.3.11 Crew members at their stations. The requirements for crew

members to occupy their assigned seats during different phases of flight or
whenever deemed necessary in the interest of safety.
16.3.12 Use of safety belts for crew and passengers. The requirements for
crew members and passengers to use safety belts and/or harnesses during
the different phases of flight or whenever deemed necessary in the interest
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of safety.
16.3.13 Use of vacant crew seats. The conditions and procedures for the use
of vacant crew seats.
16.3.14 Incapacitation of crew members. Procedures to be followed in the

event of incapacitation of crew members in flight. Examples of the
types of incapacitation and the means for recognizing them must be included.
16.3.15 Cabin Safety Requirements. Procedures covering:
(a) Cabin preparation for flight, in-flight requirements and preparation

for landing including procedures for securing the cabin and galleys;
(b) Procedures to ensure that passengers are seated where, in the

event that an emergency evacuation is required, they may best assist and
not hinder evacuation from the aeroplane;
(c) Procedures to be followed during passenger embarkation and

disembarkation; and
(d) Procedures when refueling/defueling with passengers embarking,

on board or disembarking.
(e) Smoking on board.
(f) Exit row seating.
16.3.16 Passenger briefing procedures. The contents, means and timing

ofpassenger briefing including briefing for exit row passengers.
16.4 IFR Operations. A description of the operational procedures associated

with IFR(Only applicable for IFR certificated helicopters)..
16.5 MEL. Instructions on the use of the Minimum Equipment List.
16.6 Special Operations
16.6.1 Offshore Operations
16.6.2 Mountain Operations
16.6.3 Mountain Operations above 10,000 feet
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16.6.4 Aerial Work Operations
16.6.5 HEMS Operations
Note: Special attention to be given when the helicopter is fitted with special
equipment which may affect the flight characteristics defined by the manufacturer,
such as camera mount, external loads.
16.7 Non revenue flights. Procedures and limitations for:
16.7.1 Training flights;
16.7.2 Test flights;
16.7.3 Ferry flights;
16.7.4 Demonstration flights; and
16.7.5 Positioning flights
Note: The procedures should include the kind of persons who may be carried
on such non-revenue flights.
17 Instructions on the use of normal checklists and the timing of their Use.
17.1 When operating with a crew of two or more members instructions on the use of
normal checks lists and the timing of their use with details on the Silent Checks,
Challenge and Response Checks and the Verbal Checks.
18 Departure Contingency procedures.
19 Instructions on the maintenance of altitude awareness
19.1 A description to ensure that operations are only conducted along such routes or
within such areas for which:
19.1.1 The performance of the helicopter used is adequate to comply with

minimum flight altitude requirements;
19.1.2 Appropriate maps and charts are available. The operator shall provide a
basic set of maps and charts for VFR operation.
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20 Instructions on the clarification and acceptance of ATC clearances, particularly
where terrain clearance is involved
20.1 Instructions to include conditions under which deviations from

clearances maybe accepted.
21 Departure and approach briefings
21.1 Briefing procedures. Only applicable with a crew of two or more members.
22 Route, role, and area familiarization
22.1 A description of the required qualification/ competency for routes and

heliports.
23 Conditions required to commence or to continue an instrument approach (Only

applicable for IFR).
23.1 A description of procedures to be used under which decisions are taken

to commence, continue or discontinue an instrument approach
24 Instructions for the conduct of precision and non-precision instrument approach

procedures (Only applicable for IFR).
24.1 A description of the operational procedures associated with precision and

non- precision instrument approach procedures.
25 Allocation of flight crew duties and procedures for the management of crew
workload during night and IMC instrument approach and landing operations (Only
applicable for IFR)
25.1 A description of the procedures for night and IMC instrument

approaches andlanding operations taking in consideration all safety
precautions.
26 Information and instructions relating to the interception of civil aircraft including:
26.1 procedures, as prescribed in ICAO Annex 2, for pilots-in-command of

intercepted aircraft;
26.2 and visual signals for use by intercepting and intercepted aircraft, as
containedin ICAO Annex 2.
27 Details of the accident prevention and flight safety program, including a statement
of safety policy and the responsibility of personnel
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27.1 A description of the main aspects of the flight safety programme including:
27.1.1 Details of the accident prevention and flight safety programme,

including astatement of safety policy and the responsibility of personnel.
27.2 A description of the main aspects of the flight safety programme including:
27.2.1 Programmes to achieve and maintain risk awareness by all

personsinvolved in operations.
27.2.2 Evaluation of relevant information relating to accidents and

incidents andthe promulgation of related information.
28 Information and instructions on the carriage of dangerous goods, including action

to be taken in the event of an emergency.
28.1 Information, instructions and general guidance on the transport of

dangerous goods including:
28.1.1 Operator's policy on the transport of dangerous goods;
28.1.2 Guidance on the requirements for acceptance, labeling, handling,

stowageand segregation of dangerous goods;
28.1.3 Procedures for responding to emergency situations involving

dangerousgoods.
28.1.4 Duties of all personnel involved; and
28.1.5 Instructions on the carriage of the operator's material (CxOMAT).
28.2 The conditions under which weapons, munitions of war and sporting
weapons maybe carried.
29 Security instruction and guidance
29.1 Security instructions and guidance of a non-confidential nature which must

include the authority and responsibilities of operations personnel. Policies and
procedures for handling and reporting crime on board such as unlawful
interference, sabotage, bomb threats, and hijacking must also be included.
29.2 A description of preventative security measures and training.

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Note: Parts of the security instructions and guidance may be kept confidential.
30 The search procedure checklist provided
30.1 An operator shall ensure that there is on board a checklist of the

proceduresto be followed in searching for a bomb in case of suspected sabotage.
The checklist shall be supported by guidance on a course of action to be taken
should a bomb or suspicious object be found. (Refer ICAO Doc 9811 AN/766).
Note: Operator shall develop a simplified procedure for small helicopters.
31 Instructions and training requirements for the use of Head-up Displays (HUD) or
vision systems (VS) equipment as applicable.
32 Instructions and training requirements for the use of the EFB, as applicable
32.1 Policy and procedures manual for EFB.
32.2 List of EFB functions with specifically approved EFB hardware and
software applications for an A/C type with any applicable limitations
33 PBN
33.1 The Helicopter systems description satisfies the requirements specified;
33.2 PBN operational approval.
33.3 Electronic Navigation Data Management.
33.4 Error reporting.
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SECTION 11
OPERATIONS MANUAL PART B (HELICOPTERS)
Part B Rotorcraft Operating Information.
NOTE: When necessary, information can be found in the Rotorcraft Flight Manual
(RFM), a reference to the manual including the para, is sufficient.
1 Certification limitations and operating limitations.
1.1 A description of the certified limitations and the applicable operational

limitations including:
1.1.1 Certification status viz Category A or Category B;
1.1.2 Passenger seating configuration for each helicopter type including

a pictorial presentation.
1.1.3 Types of operation that are approved (e.g., PC1/2/3, IFR/VFR, CAT
II/III,PBN, flights in known icing conditions etc.);
1.1.4 Crew composition.
1.1.5 Mass and center of gravity.
1.1.6 Speed limitations;
1.1.7 Performance envelope(s) for conforming to PC 1/2/3;
1.1.8 Wind limits;
1.1.9 Performance limitations for applicable configurations.
1.1.10 Slope;
1.1.11 Airframe contamination;
1.1.12 System limitations.
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2 The normal, abnormal, and emergency procedures to be used by the flight crew
and the checklists relating thereto (Only applicable with a crew of two or more members).
2.1 The normal procedures and duties assigned to the crew, the appropriate check-
lists, the system for use of the checklists and a statement covering the necessary
coordination procedures between flight and cabin crew. The following normal procedures
and duties must be included:
2.1.1 Pre-flight;
2.1.2 Pre-departure;
2.1.3 Altimeter setting and checking;
2.1.4 Taxi, Take-Off and Take Off Path;
2.1.5 Noise abatement;
2.1.6 En-route;
2.1.7 Approach, Landing preparation and briefing;
2.1.8 VFR Approach;
2.1.9 IFR approach;
2.1.10 Visual Approach and circling;
2.1.11 Missed Approach;
2.1.12 Normal Landing;
2.1.13 Post Landing.
2.2 The emergency procedures and duties assigned to the crew, the appropriate
check-lists, the system for use of the check-lists and a statement covering the necessary
coordination procedures between flight and cabin crew. The following emergency
procedures and duties must be included:
2.2.1 Crew Incapacitation;
2.2.2 Fire and Smoke Drills;
2.2.3 Lightning Strikes;
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2.2.4 Distress Communications and alerting ATC to Emergencies;
2.2.5 Engine failure;
2.2.6 System failures;
2.2.7 Guidance for Diversion in case of Serious Technical Failure;
2.2.8 AVAD/ GPWS/TCAS warning;
2.2.9 Windshear;
2.2.10 Emergency Landing/Ditching;
2.2.11 Tail rotor failure.
3 Flight planning data for pre-flight and in-flight planning.
3.1 Data and instructions necessary for preflight and in-flight planning. Where
applicable, procedures for engine(s) out operations and flights to isolated heliports must
be included.
3.2 The method for calculating fuel needed for the various stages of flight.
4 Instructions and data for mass and balance calculations
4.1 Instructions and data for the calculation of the mass and balance including:
4.1.1 Calculation system (e.g. Index system);
4.1.2 Information and instructions for completion of mass and balance

documentation, including manual and computer generated types;
4.1.3 Limiting masses and center of gravity for the types, variants or individual
helicopters used by the operator; and
4.1.4 Dry Operating mass and corresponding center of gravity or index.
5 Instructions for aircraft loading and securing of loads.
5.1 Procedures and provisions for loading and securing the load in the helicopter.
6 Aircraft systems, associated controls and instructions for their use.
6.1 A description of the helicopter systems, related controls and indications and
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operating instructions.
7 The minimum equipment list for the helicopter types operated and specific
operations authorized.
7.1 The Minimum Equipment List (MEL) taking account of the helicopter types and
variants operated and the type(s)/area(s) of operation. The MEL must include the
navigational equipment and take into account the required navigation performance for the
route and area of operation.
8 Checklist of emergency and safety equipment and instructions for its use.
9 Emergency evacuation procedures.
9.1 Instructions for preparation for emergency eva cua tion including crew
coordination and emergency station assignment.
9.2 A description of the duties of all members of the crew for the rapid evacuationof
a helicopter and the handling of the passengers in the event of a forced landing, ditching
or other emergency.
10 The normal, abnormal and emergency procedures to be used, the checklists

relating thereto and aircraft systems information as required, including a statement
related to the necessary procedures for the coordination between flight and cabin crew.
11 Survival and emergency equipment for different routes and the necessary
procedures to verify its normal functioning before takeoff, including procedures to
determine the required amount of oxygen and quantity available, for continuous flight
above 10000 feet.
11.1 A list of the survival equipment to be carried for the routes to be flown and the
procedures for checking the serviceability of this equipment prior to take-off. Instructions
regarding the location, accessibility and use of survival and emergency equipment and
its associated check list(s) must also be included.
11.2 The procedure for determining the amount of oxygen required and the quantity
that is available. The flight profile and number of occupants.
12 The ground-air visual code for use by survivors, as contained in ICAO Annex 12.
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Part C (Helicopters)
SECTION 12
OPERATIONS MANUAL PART C (HELICOPTERS)
Part C : Routes and Heliports.
1 A route guide to ensure that the flight crew will have, for each flight, information
relating tocommunication facilities, navigation aids, aerodromes, instrument approaches,
instrumentarrivals and instrument departures as applicable for the operation, and such other
informationas the operator may deem necessary for the proper conduct of flight operations.
A Jeppesenmanual is a good example of a route guide.
Note : For Part C of the OM, material produced by the operator may be supplemented with
or substituted by applicable Route Guide material produced by a specialised professional
company.
2 The minimum flight altitudes for each route to be flown.
3 Heliport/ Aerodrome operating minima for each of the heliports/ aerodromes that are
likely to be used as intended landing or as alternate landing sites.
4 The increase of heliport/ aerodrome operating minima in case of degradation of approach

or heliport/ aerodrome facilities.
5 Instructions for determining aerodrome operating minima for instrument approaches

using HUD and EVS.
6 Specific Aerodrome/ Heliport SOPs, if applicable (e.g. to IAF/ state government/

private airports/ heliports). The SOPs shall include as a minimum: -
6.1 Location, orientation, layout (including surface)
6.2 Specific hazards
6.3 Helicopter Performance and limitations
6.4 Crew Qualification
6.5 Departure/ Arrival procedures

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Part C (Helicopters)
6.7 Contingency procedures
6.8 Hours of Operation (day/ night)
6.9 ATS procedures
6.10 Safety services
6.11 Operational control procedures
6.12 Ground Handling Arrangements
6.13 Emergency Response Plan
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Part D (Helicopters)
SECTION 13
OPERATIONS MANUAL PART D (HELICOPTERS)
Part D : Training
Note: The training programmes shall include the following specifics:
a) Procedures for training and checking
b) Procedures to be applied in the event that personnel do not achieve or maintain

the required standards.
c) Procedures to ensure that abnormal or emergency situations requiring the

application of part of or all of abnormal or emergency procedures and simulation
of IMC by artificial means, are not simulated during commercial air transportation
flights.
d) Description of training records to be stored and storage period.
1 Details of flight crew training programme
1.1 Training syllabi and checking programmes for flight crew.
1.2 Conversion training which must include:
1.2.1 Type rating course (if changing to a new type);
1.2.2 Operators Conversion course (if changing to a new operator or a new type for
the same operator);
1.2.3 Supervised Line Flying;
1.2.4 Crew resource management training.
1.2.5 Type/ Rating re-qualification training requirements
1.3 Recurrent training and checking which must include:
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Revision 0 Mar 2022
Part D (Helicopters)
1.3.1 Type or variant of aeroplane on which the crewmember is certificated to

operate;
1.3.2 Ground refresher training;
1.3.3 Aeroplane/ flight simulator training;
1.3.4 Emergency and safety equipment training and checking;
1.3.5 CRM training;
1.3.6 Line checks.
1.4 Route/Role/Area competence qualification.
1.5 Special training for special operations.
1.6 Training syllabi and selection procedures for DEs/ TREs/TRIs/ LTCs
2 Details of cabin crew duties training programme.
2.1 Training syllabi and checking programmes for cabin crew including:
2.1.1 Initial training;
2.1.2 Conversion and differences training;
2.1.3 Recurrent training;
2.1.4 Refresher training;
3 Details of the flight operations officer/flight dispatcher training programme when

employed in conjunction with a method of flight supervision.
3.1 Training syllabi and checking programmes for all relevant items pertaining to their
duties.
Note: A simplified procedure shall be developed by operators having only a small

number of helicopters.
Issue 3 93
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Assessment Of Operations
Revision 0 Apr 2022
Manual – Part A (Aeroplanes)
CHECKLIST – 01A ASSESMENT OF OM - PART A(AEROPLANES)
This Check List is to be used by Flight Operations Inspectors to

assess the Operations Manual Part A submitted by the Operator.
Name of the Operator:
List all manuals submitted by the Operator complementing the requirements of
Operations Manual Part A with revision number and effective date
Sl No. Manual Revision no./ Effective date
(xx/dd-mm-yy)
1. Operations Manual Part A
Any other stand-alone document submitted by the operator
2.
3.
4.
5.
6.
Check that items listed below are incorporated in the Operators’ Manuals if applicable. Fill
the Satisfactory / Not Applicable column.
For provisions requiring mandatory approval “Approval” is annotated in the remarks
column. All other provisions need technical evaluation. The “Approval” provisions will be
transferred to the approval page as per CAR Section 8 Series O Part VII (Annexure). For
provisions requiring airworthiness, cabin safety or dangerous goods directorate/division
input, the FOI will process after input from respective directorate/division. The FOI needs
to refer to Section 6 of CAP 8100 for contents of OM
Part A
Sl No. Provision Remarks Satisfactory/ Not Applicable
1. OM A 1
2. OM A 2 Approval
3. OM A 3 Approval
4. OM A 4(EDTO) Approval
5. OM A 5
6. OM A 6 Approval
7. OM A 7 Approval
8. OM A 8
9. OM A 9
10. OM A 10
11. OM A 11
12. OM A 12
13. OM A 13
14. OM A 14
15. OM A 15
16. OM A 16
17. OM A 17
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Manual – Part A (Aeroplanes)
18. OM A 18
19. OM A 19
20. OM A 20
21. OM A 21
22. OM A 22
23. OM A 23
24. OM A 24 Approval
25 OM A 25
26. OM A 26
27. OM A 27
28. OM A 28
29. OM A 29
30. OM A 30
31. OM A 31
32. OM A 32
33. OM A 33
34. OM A 34
35. OM A 35
36. OM A 36
37. OM A 37
38. OM A 38
39. OM A 39 (EFB) Approval
40. OM A 40 (PBN) Approval
41. OM A 41 (RVSM) Approval
42. OM A 42 (NAT HLA) Approval
43. OM A 43 (Single pilot Approval

Night/IFR)
44. OMA 44 (Single engine
Night/IMC)
General remarks:
Signature of Flight Operations Inspector:
Name of Flight Operations Inspector: Date:
Issue 3 95
Revision 0 Apr 2022
Manual – Part B (Aeroplanes)
CHECKLIST – 02A ASSESMENT OF OM - PART B (AEROPLANES)
This Check List is to be used by Flight Operations Inspectors to assess the

OM Part B submitted by the Operator.
List all manuals submitted by the Operator complementing the requirements of OM Part B
with revision number and effective date
Sl No. Manual Revision no./Effective date
(xx/dd-mm-yy)
1. OM Part B
2.
3.
4.
5.
6.
7.
8.
Check that items listed below are incorporated in the Operators’ Manuals if applicable.
Fill the Satisfactory / Not Applicable column
column. All other provisions need technical evaluation. The “Approval” provisions will
be transferred to the approval page as per CAR Section 8 Series O Part VII
(Annexure). For provisions requiring airworthiness, cabin safety or dangerous goods
directorate/division input, the FOI will process after input from respective
directorate/division. The FOI needs to refer to Section 7 of CAP 8100 for contents of
OM Part B
Sl No. Provision Remarks Satisfactory/ / Not Applicable
1. OM B 1
2. OM B 2
3. OM B 3
4. OM B 4
5. OM B 5
6. OM B 6
7. OM B 7
8. OM B 8
9. OM B 9 Approval
10. OM B 10
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Manual – Part B (Aeroplanes)
11. OM B 11
12. OM B 12
13. OM B 13
14. OM B 14
15. AOM addl safety margin Approval
16.
17.
18.
19.
20.
General remarks:
Issue 3 97
Revision 0 Apr 2022
Manual – Part C (Aeroplanes)
CHECKLIST – 03A ASSESMENT OF OM - PART C(AEROPLANES)

This Check List is to be used by Flight Operations Inspectors to assess the OM Part
C submitted by the Operator.
List all manuals submitted by the Operator complementing the requirements of OM Part C with
revision number and effective date
(xx/dd-mm-yy)
1. OM Part C
2.
3.
4.
5.
Check that items listed below are incorporated in the Operators’ Manuals if applicable. Fill the
Satisfactory / Not Applicable column
For provisions requiring mandatory approval “Approval” is annotated in the remarks column.
All other provisions need technical evaluation. The “Approval” provisions will be transferred
to the approval page as per CAR Section 8 Series O Part VII (Annexure). For provisions
requiring airworthiness, cabin safety or dangerous goods directorate/division input, the FOI
will process after input from respective directorate/division. The FOI needs to refer to Section
8 of CAP 8100 for contents of OM Part C
1. OM C 1
2. OM C 2
3. OM C 3
4. OM C 4
5. OM C 5
6. OM C 6
7.
8.
General remarks:
98
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Revision 0 Mar 2022
Manual – Part D (Aeroplanes)
CHECKLIST – 04A ASSESMENT OF OM - PART D(AEROPLANES)

OM Part D submitted by the Operator.
List all manuals submitted by the Operator complementing the requirements of OM Part D
(xx/dd-mm-yy)
1. OM Part D
2.
3.
4.
5.
Check that items listed below are incorporated in the Operators’ Manuals if applicable.
Fill the Satisfactory / Not Applicable column
column. All other provisions need technical evaluation. The “Approval” provisions will
be transferred to the approval page as per CAR Section 8 Series O Part VII (Annexure).
For provisions requiring airworthiness, cabin safety or dangerous goods
OM Part D
Sl No Provision Remarks Satisfactory/ Not Applicable
1. OM D 1 Approval
2. OM D 2 Approval
3. OM D 3 Approval
4. Use of FSTD Approval
5. Training in DG Approval
6.
7.
General remarks:
Issue 2 99
Of Operations Manual Checklist 01H
Revision 0 Apr 2022
Manual – Part A (Helicopters)
CHECKLIST – 01H ASSESSMENT OF OM - PART A (HELICOPTERS)

OM Part A submitted by the Operator.
List all manuals submitted by the Operator complementing the requirements of OM Part A
(xx/dd-mm-yy)
1. OM Part A
2.
3.
4.
5.
6.
7.
8.
Check that items listed below are incorporated in the Operators’ Manuals if
applicable. Fill the Satisfactory / Not Applicable column
column. All other provisions need technical evaluation. The “Approval” provisions
will be transferred to the approval page as per CAR Section 8 Series O Part VII
(Annexure). For provisions requiring airworthiness, cabin safety or dangerous
goods directorate/division input, the FOI will process after input from respective
directorate/division. The FOI needs to refer to Section 10 of CAP 8100 forcontents of
OM Part A
1. OM A 1
2. OM A 2 Approval
3. OM A 3 Approval
4. OM A 4
5. OM A 5 Approval
6. OM A 6 Approval
7. OM A 7
8. OM A 8
9. OM A 9
10. OM A 10
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Manual – Part A (Helicopters)
11. OM A 11
12. OM A 12
13. OM A 13
14. OM A 14
15. OM A 15
16. OM A 16
17. OM A 17
18. OM A 18
19. OM A 19
20. OM A 20
21. OM A 21
22. OM A 22
23. OM A 23
24. OM A 24
25 OM A 25
26. OM A 26
27. OM A 27
28. OM A 28
29. OM A 29
30. OM A 30
31. OM A 31(HUD/EVS) Approval
32. OM A 32(EFB) Approval
33. OM A 33PBN Approval
34.
35.
36.
37.
38.
General remarks:
Issue 3 101
Revision 0 Apr 2022
Manual – Part B (Helicopters)
CHECKLIST – 02H ASSESMENT OF OM - PART B (HELICOPTERS)

OM Part B submitted by the Operator.
List all manuals submitted by the Operator complementing the requirements of OM Part B
(xx/dd-mm-yy)
1. OM Part B
2.
3.
4.
5.
6.
7.
8.
(Annexure). For provisions requiring airworthiness, cabin safety or dangerous goods
OM Part B
1. OM B 1
2. OM B 2
3. OM B 3
4. OM B 4
5. OM B 5
6. OM B 6
7. OM B 7 Approval
8. OM B 8
9. OM B 9
10. OM B 10
11. OM B 11
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Manual – Part B (Helicopters)
12. OM B 12
13.
14.
15.
16.
17.
18.
19.
20.
General remarks:
Issue 3 103
Revision 0 Apr 2022
Manual – Part C (Helicopters)
CHECKLIST – 03H ASSESMENT OF OM - PART C(HELICOPTERS)

OM Part C submitted by the Operator.
OM Part C with revision number and effective date
(xx/dd-mm-yy)
1. OM Part C
2.
3.
4.
5.
(Annexure). For provisions requiring airworthiness, cabin safety or dangerous
goods directorate/division input, the FOI will process after input from respective
directorate/division. The FOI needs to refer to Section 12 of CAP 8100 for contents
of OM Part C
1. OM C 1
2. OM C 2
3. OM C 3
4. OM C 4
5. OM C 5
6. OM C 6
7.
General remarks:

104
Issue 3
Revision 0 Apr 2022
Manual – Part D (Helicopters)
CHECKLIST – 04H ASSESMENT OF OM - PART D(HELICOPTERS)

OM Part D submitted by the Operator.
OM Part D with revision number and effective date
(xx/dd-mm-yy)
1. OM Part D
2.
3.
4.
5.
For provisions requiring mandatory approval “Approval” is annotated in the
remarks column. All other provisions need technical evaluation. The “Approval”
provisions will be transferred to the approval page as per CAR Section 8 Series O
Part VII (Annexure). For provisions requiring airworthiness, cabin safety or
dangerous goods directorate/division input, the FOI will process after input from
respective directorate/division. The FOI needs to refer to Section 13 of CAP 8100 for
contents of OM Part D
Sl No Provision Remarks Satisfactory/ Not Applicable
1. OM D 1 Approval
2. OM D 2 Approval
3. OM D 3 Approval
4.
5.
6.
General remarks:
Issue 3 105
Of Operations Manual Checklist 5
Review Check List –
Revision 0 Apr 2022
Reporting of Deficiencies
Review Check List – Reporting of Deficiencies

Name of the Operator Date of receiving: Review No :
Manual / Document
Type of Operator: Date of issue of observation:

Aeroplane
Helicopter Reason for review :
Other
Name of the Inspector (s)

conducting the review:
Sl Provision Deficiencies Ref CAR /

No Standards
The operator is required to take corrective action and submit the same.
Signature (with date) of the Inspector(s) conducting the review:
106
Issue 3
Of Operations Manual Annexure
Approval Page for
Revision 0 Apr 2022
Operations Manual
ANNEXURE 1 - APPROVAL PAGE FOR AEROPLANE OM

Operations Manual approval / operational approval is hereby accorded in terms of CAR Section 8 Series O
Part II, subject to continued compliance with the respective applicable regulations, guidelines (Circular &
CAP) and CARs.
Operator:
# Provision CAR Reference OM Reference

Chapter. ref Revision No
and Date
1 Method for establishing minimum flight altitudes 8,O,II & 9,C,I

2 Method for determining aerodrome operating 8,O,II & 8,C,I
minima
3 Additional requirements for single pilot operations 8,O,II

under instrument flight rules (IFR) at night
4 Flight time, flight duty periods and rest periods 7,J,I/III

5 Specific extended range operations 8,O,II & 8,S,I
6 Additional requirements for operations of single- 8,O,II
engine turbine powered aeroplanes at night and/or in
instrument meteorological conditions(IMC)
7 Aircraft-specific minimum equipment list (MEL) 8,O,II & 2,B,I

8 NAT HLA operations 8,O,II & 8,S,III
9 Procedures for electronic navigation data 8,O,II & 8,S,IV
management
10 Flight crew training programmes 8,O,II ; 8,F…&

7,I,I/II/III
11 Training in the transport of dangerous goods 8,O,II, 8,F,… &
11,C,I
12 Aerodrome additional safety margin 8,O,II & 8,C,I
13 Pilot-in-command area, route and aerodrome 8,O,II & 8,F,…
qualifications
14 Use of flight simulation training devices 8,O,II

15 Method of control and supervision of flight 8,O,II
operations
16 Cabin attendant training programmes 8,O,II & 7,M,I
Issue 3 107
Preparation and CertificationOf Operations CAP 8100
Manual
Annexure
Approval Page for Revision 0 Apr 2022

Operations Manual
17 Special Operations 8, O, II & 8, S, II & Applicable parts of the OM

8, O, III, & 8, S, V
Operation: Approved Additional Conditions
A RVSM: Yes/No Approval is valid only if the operations specification of the
Yes/No particular aircraft registration is endorsed for these
B ADS-B (out):
operations
C HUD: Yes/No
D PBN: (See Below) Yes/No
RNAV 1 / 2
RNAV 5
RNSV 10
RNP 1
RNP 2
RNP APCH
18 Electronic Flight Bag (see 8, S, VIII EFB policy & procedures manual
operational approval
hereunder
A Fleet(s) (Aircraft Type)
B EFB TYPE
C EFB Hardware
- Device
-Viewable software/Mount
-OS Software
-Power
-Com
D EFB Core Software
- Charting
- Documentation
-Performance
E LPC (Less paper cockpit)
(hardcopies onboard which
can be replaced with
softcopies on EFB subject to
applicable regulations)
108
Issue 3
Approval Page for
Revision 0 Apr 2022
Operations Manual
F Operational approval for use i. Training Programme: Certificate holder to ensure adequate training to all
of EFB in the above applicable personnel in terms of the approved training programme.
configuration is accorded ii. Database Management: Certificate holder to ensure proper update and
subject continued compliance maintenance of all required databases.
with applicable regulation and iii. Functionality: Certificate holder is responsible to ensure that the EFB shall
CAP 8600 and the following provide necessary data, information, functionally and solutions that are required
conditions: to perform the intended flight operations, and if that is not assured, shall provide
substitute information in non-electronic form.
iv. Maintenance: Certificate holder shall maintain the EFB to ensure reliability in
accordance to the applicable CAR and CAP.
Name of Operator:
Conditions:
Other elements in CAR Section 8 Series O Part VII, which are not covered in the above list, but require DGCA approval,
shall be issued with a letter of approval.
Elements which do not require specific approval are therefore accepted, provided they do not contravene with any
applicable regulations.
OM Part B and C, issued by aircraft manufacturer or approved organisation, shall be amended or revised so that the
instruction and information contained therein are kept up todate. If the revisions of these manual affect any of the approval
element, notification and approval from DGCA is required.
This page (s) is an Official Approval Document and shall be incorporated into the OM.
Signature of Approving Authority:Name of

Approving Authority: Designation:
Date:
Note : Use the same Annexure for General Aviation
Issue 3 109
Approval Page for
Revision 0 Apr 2022
Operations Manual
ANNEXURE 2 - APPROVAL PAGE FOR HELICOPTER OM
Operations Manual approval / operational approval is hereby accorded in terms of CAR Section 8 Series
O Part IV, subject to continued compliance with the respective applicable regulations, guidelines
(Circular & CAP) and CARs.
Name of Operator:
In accordance with CAR Section 8 Series O Part VII, the following contents of the OM areapproved
Sl No Provision CAR Reference OM Reference

(Section, Series,
Part) Chapter/ Section/ Revision No
Pages and Date
1 Method for establishing minimumflight 8,O,IV & 9,R,I

altitudes
2. Method for determining aerodrome 8,O,IV

operating minima
3. Conditions for Operations in 8,O,IV

Performance Class 1/2/3
4. Flight time, flight duty periods andrest 7,J,II

periods
5. IFR Operations (For IFR Certified 8,O,IV

helicopters)
6. Method of control and supervisionof 8,O,IV

flight operations
7. Aircraft-specific minimum 2,B,I

equipment list
8. Flight crew training programmes 8,O,IV & 8,H,II&

7,I,IV
9. Pilot-in-command area, route androle 8,O,IV & 8,H,II

qualifications
10. Cabin crew training programmes 7,M,I
11. Use of flight simulation training 7, M, IV

devices
12. Training in the transport of 11,C,I

dangerous goods
110
Issue 3
Approval Page for
Revision 0 Apr 2022
Operations Manual
13 Special Operations 8, S, IV & 8, O, IV Applicable parts of the OM

Operation: Approved Additional Conditions
A RVSM: Yes/No Approval is valid only if the operations
Yes/No specification of the particular aircraft registration
B ADS-B (out):
is endorsed for these operations
C HUD: Yes/No
D PBN: (See Below) Yes/No
RNAV 1 / 2
RNAV 5
RNSV 10
RNP 1
RNP 2
RNP APCH
14 Electronic Flight Bag 8, S, VII EFB policy & procedures manual
(see operational
approval hereunder
A Fleet(s) (Aircraft Type)
B EFB TYPE
c EFB Hardware
- Device
-Viewable
software/Mount
-OS Software
-Power
-Com
D EFB Core Software
- Charting
- Documentation
-Performance
E LPC (Less paper
cockpit)
(hardcopies onboard
which can be replaced
with softcopies on EFB
subject to applicable
regulations)
Issue 3 111
Approval Page for
Revision 0 Apr 2022
Operations Manual
F Operational approval for v. Training Programme: Certificate holder to ensure adequate

use of EFB in the above training to all applicable personnel in terms of the approved training
configuration is programme.
accorded subject vi. Database Management: Certificate holder to ensure proper
continued compliance update and maintenance of all required databases.
with applicable vii. Functionality: Certificate holder is responsible to ensure that the
regulation and CAP EFB shall provide necessary data, information, functionally and
8600 and the following solutions that are required to perform the intended flight operations,
conditions: and if that is not assured, shall provide substitute information in
non-electronic form.
viii. Maintenance: Certificate holder shall maintain the EFB to ensure
reliability in accordance to the applicable CAR and CAP.
Name of Operator:
Conditions:
Other elements in CAR Section 8 Series O Part VII, which are not covered in the above list, but require DGCA
approval, shall be issued with a letter of approval.
Elements which do not require specific approval are therefore accepted, provided they do not contravene with
any applicable regulations.
OM Part B and C, issued by aircraft manufacturer or approved organisation, shall be amended or revised so
that the instruction and information contained therein are kept up todate. If the revisions of these manual affect
any of the approval element, notification and approval from DGCA is required.
This page (s) is an Official Approval Document and shall be incorporated into the OM.
Signature of Approving Authority:Name

of Approving Authority: Designation:
Date:
Note : Use the same Annexure for General Aviation
112
Issue 3

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CAP 8100

Approved by the Director General of Civil Aviation

Third Edition – 2022

Directorate General of Civil Aviation, India

Record of Revisions Revision 0 Apr 2022

Amendments to this manual are promulgated by means of revisions issued whenever

REVISION NUMBER DATE ENTERED ENTERED BY

Record of Revisions Revision 0 Apr 2022

LIST OF EFFECTIVE PAGES

Record of Revisions Revision 0 Apr 2022

34 Issue 3 Rev 0 4 Apr 2022 70 Issue 3 Rev 0 4 Apr 2022

Revision Particulars of Revision Effective

Guidance to Operators for Preparation

This Manual is published by DGCA and includes applicable

Issue 3, Revision to include responsibility of POI to ensure compliance of 26 Apr 2022

Table of Contents Revision 0 Apr 2022

List of Effective Pages 2

1.1 ICAO Definition of OM 17

1.3 The Responsibility of the Operator 17

1.4 The Responsibility of the Inspector 19

1.5 Operations Manual 20

Section 2 – General Rules for preparation of the Operations Manual 22

2.1 General Rules 22

2.2 Manual Standards 22

2.3 Use of language in the Manual 25

Section 3 – Administration of the Operations Manual 27

3.1 Master Manuals 27

3.2 Amendments/Revisions to Operations Manual 27

Table of Contents Revision 0 Apr 2022

3.4 Aircraft Copy 30

Section 4 – Required Technical Safety Evaluations 31

4.1 Certification Actions 31

4.2 Demonstrations before Issuance of Approvals 32

4.3 Recording of Certification Action 32

4.4 Co-ordination of Operations and Airworthiness Evaluation 33

4.5 Approval Actions 33

4.6 Provisions that require a Technical Evaluation 36

4.7 Other Approval or Acceptance Considerations 39

4.8 Delegation of Authority Inspectors 41

Section 5 – Structure of the Operations Manual 42

5.1 Structure of the OM 42

5.2 PART A: GENERAL 42

5.3 PART B: AIRCRAFT OPERATING INFORMATION 42

5.4 PART C: AREAS, ROUTES AND AERODROMES 42

5.5 PART D: TRAINING 42

Section 6 – Operations Manual Part A (Aeroplanes) 43

Section 7 – Operations Manual Part B (Aeroplanes) 61

Section 8 – Operations Manual Part C (Aeroplanes) 66

Section 9 – Operations Manual Part D (Aeroplanes) 68

Section 10 – Operations Manual Part A (Helicopters) 71

Table of Contents Revision 0 Apr 2022

Section 11 – Operations Manual Part B (Helicopters) 89

Section 12 – Operations Manual Part C (Helicopters) 93

Section 13 – Operations Manual Part D (Helicopters) 95

Checklist – 01A Assessment of OM- Part A (Aeroplanes) 97

Checklist – 02A Assessment of OM- Part B (Aeroplanes) 99

Checklist – 03A Assessment of OM- Part C (Aeroplanes) 101

Checklist – 04A Assessment of OM- Part D (Aeroplanes) 102

Checklist – 01H Assessment of OM- Part A (Helicopters) 103

Checklist – 02H Assessment of OM- Part B (Helicopters) 105

Checklist – 03H Assessment of OM- Part C (Helicopters) 107

Checklist – 04H Assessment of OM- Part D (Helicopters) 108