ISO 9001:2015

Internal Auditor Training Course

Date: Name:
WORKSHOP - C

WORKSHOP C Operations

Total Duration: 20 Mins

Preparation duration: 20 Mins

Role-play duration: Nil

Involvement: Individual

Output: -

Role-play involvement: Nil

To Evaluate the participant on their understanding of the clause on

Objective:
operations

1.) Validation shall be done for product and service provision where:

a.) Every time the service is provided.

b.) After the service is tested in shop before delivery.
c.) Where the output cannot be measured unless put in use.
d.) All of the above.

2.) The organization shall establish and implement the inspection or other activities
necessary for ensuring that purchased product meets specified purchase
requirements is addressed in which sub clause of the standard .

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3.) “Validation shall be completed after the delivery or implementation of the

product”. State whether true or false

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ICST/ISO 9001:2015/March-16/Rev 00 1

“Industry Connecting Society Through Excellence In Education”

 ISO 9001:2015
Internal Auditor Training Course

4.) “The organization shall plan and develop the processes needed for product
realization” is addressed in which clause of the standard.

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5.) This review shall be conducted prior to the organization's commitment to supply
a product to the customer (e.g. submission of tenders, acceptance of contracts or
orders, acceptance of changes to contracts or orders) state whether True or
False

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6.) “Statutory and regulatory requirements applicable to the product” is covered in

which sub-clause of the standard.

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7.) Verification shall be performed in accordance with planned arrangements to

ensure that the design and development outputs have met the design and
development input requirements” is addressed in which clause of the standard.

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8.) During the design and development planning, what shall the organization
determine?

__________________________________________,______________________
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ICST/ISO 9001:2015/March-16/Rev 00 2

“Industry Connecting Society Through Excellence In Education”

 ISO 9001:2015
Internal Auditor Training Course

9.) The design and development inputs shall include?

a) __________________________________________________

b) __________________________________________________,

c) __________________________________________________,

d) __________________________________________________.

Evaluator Results

ICST/ISO 9001:2015/March-16/Rev 00 3

“Industry Connecting Society Through Excellence In Education”