UNIVERSITY OF THE PUNJAB...

Roll No.
Third Semester 2017
Examination: B.S. 4 Years Programme

PAPER: English-Ill (Business Communication-I) TIME ALLOWED: 30 minJ.'..

Course Code: ENG-221/21105 MAX. MARKS: l0
Attempl this Paper on this Question Sheet only.
OBJECTIVE

Q. l:Tick the correct Synonym: (tO S

l. Exenrplily
a. reprehensible b. empty c. illustrate d. finish
2. Crestfallen

a. humiliated b. hard c. frustrated d. elite

3. Frugal

a. prolific b. efficacious c. clamour d. thrifty

4. Flypothesis

a. Assumption b. exaggeration c. consumption d. notion

5. Gluttony

a. frugality b. voracity c. torment d. thwart

6. Abhor

a. crave b. reconcile c. detest d. rude

7. Ludicrous

a. clumsy b. deficient c. absurd d. wise

8. Blooming

a. Fading b. quiet c. flowering d. mild

9. Germinate

a. shoot b. expand c. alien d. decay

10. Elude

a. evade b. sway c. rule d. fascinate

 UNIVERSITY OF THE PUNJAB
aaaaaaa
Third Semester 2017 : :
Examination: B.S. 4 Years Prosramme ! nou No. .......-............. :

PAPER: English-Ill (Business Communication-I) TIME ALLOWED: 2 hrs. & 30 mins.

Course Code: ENG-221/21105 MAX. MARKS: 50
Attempt this Paper on Separate Answer Sheet provided.
SABJECTIW

Q.2 . Answcr the following short questions. (20

marks)
a) What is meant by post script in a
business letter?
b) What are the ways to improve listening?
c) What is meant by analysing audience
while writing a persuasive message?
d) what is the differe'ce between verbar
and non-verbar communication?
Q'3 Effective management is based on effective machinery
of communication. Explain? (lo)
Q.4. Explain in detail the seven C,s of oral communicatio
n. (lo)
Q'5' Explain in detair the importance of effeotive speaking
and ristening? t ro2
 I]MVERSITY OF THE PUNJAB
aoa aaaaa aaaaaa aa aa aaaaaaa

PAPER: English-Ill @usiness Communication-t) TIME ALLOWED: 2 hrs. & 30 mins.

Course Code: ENG-22lDll05 MAX. MARKS: 50
Attempt this Paper on Separate Answer Sheet provided
SABJECTIVE

Q.2 .Answer the following short questlons.(20 marks)

a) What is meant by horizontalcommunication?(5)

b) Explain the difference between between letter head and standard plain format in a letter

?(s)

c) Explain briefly the factors of non-verbal communication?(5)

d) What are the barriers that cause hindrance in listening? (5)

Q.3. Explain in detail the parts of a business letter? (10 marks)

Q. .What are the 8 C's of effective communication ? (10 marks)

Q.5 what are the different strategies that can be used to convey bad messages? (L0 marks)
 T]NTVERSITY OF THE P[II\JAB....
RollNo.
Third Semester 2018
Examination: B.S. 4 Years Prosramme

PAPER: English-trI @usiness Communication-I) TIME ALLOWED: 30 mini.'.

Course Code : ENG -221121105 MAX MARKS: 10
Attempt this Paper on thh Question Sheet only.
OBJECTIW
Q.1'.Tick the correct Synonym.

L) llurninous

a) bright b) easily understood c) shining d) to make intelligible

2) Remit

a) to send money b) to lesson c) small d) ca ution

3) Deny

a) reject b) accept d) to beg d) to swear

4) Magnificent

a) beautiful in a grand way b) magnify c) clumsy d) bad

5) Malign

a)To speak good about someone b) to speak bad about someone c)freedom d) plain

6) Abhor

a) love b) hate c)caution d)carelessness

7)lmmortal

a) everlasting b) subject to death c) death e)decay

8) Exemplify

a) to explain b) loss c)to illustrate d) resolution

9)Pacifier

a) Agitator b) mediator c) diplomat d) conquerer

L0) interruption

a) hindrance b) smooth c) commencement d) beginning

 UNIVERSITY OF THE PUNJAB Roll No. in Fig. …………………
B.S. 4 Years Program :Third Semester – 2020 Roll No. in Words. …………
Paper: English-III (Business Communication-I)
Course Code: ENG-221/21105Part – I (Compulsory) Time: 15Min. Marks: 10 ……….………….……...

Attempt this Paper on this Question Sheet only.

Division of marks is given in front of each question. …………………….
Signature of Supdt.:
This Paper will be collected back after expiry of time limit mentioned above.

Q.1. Tick the correct Synonym. (10x1=10)

4) lavatory
 UNIVERSITY OF THE PUNJAB
Roll No. …………….
B.S. 4 Years Program :Third Semester – 2020
Paper: English-III (Business Communication-I) Time: 2 Hrs. 45 Min. Marks: 50
Course Code: ENG-221/21105 Part – II

ATTEMPT THIS (SUBJECTIVE) ON THE SEPARATE ANSWER SHEET PROVIDED

Q.2. Give short answers of the following: (4x5=20)

Answer the following questions. (3x10=30)

 UNIVERSITY OF THE PUNJAB
Roll No. …………….
B.S. 4 Years Program : Third Semester – Fall 2021
Paper: English-III (Business Communication-I) Course Code: ENG-221 Time: 3 Hrs. Marks: 60

Q.1. Give short answers to these questions. (6x5=30)

i. What are the strategies that can make interpersonal communication effective?

ii. What is internal communication? What are the most common ways of communicating
internally in an organization?

iii. What are the barriers that cause hindrance in listening?

iv. What is a buffer statement?

v. Explain the difference between attention line and subject line in a letter.

vi. What makes speaking effective?

Q.2. Attempt the following questions. (3x10=30)

i. Discuss in detail the parts of a business letter?

ii. What are the strategies for breaking bad news?

iii. List the techniques that are used to open and close a negative message or bad news?
 UNIVERSITY OF THE PUNJAB
B.S. 4 Years Program / Third Semester – Spring 2022 Roll No. …………….
Paper: English-III (Business Communication-I)
Course Code: ENG-221 Time: 3 Hrs. Marks: 60

THE ANSWERS MUST BE ATTEMPTED ON THE ANSWER SHEET PROVIDED

Q.1. Answer the following questions. (3x10=30)

Q.2. Attempt the following questions. (3x10=30)