Professional Documents
Culture Documents
Lec 7 Communication With Confidence-1
Lec 7 Communication With Confidence-1
Lec 7 Communication With Confidence-1
CONFIDENCE
Dr.Suzy Raouf
Dr. Suzy Raouf
Dr. Suzy Raouf
Dr. Suzy Raouf
Barriers to Effective Communication
Differences in Perception
Assumptions-jumping to conclusions
Stereotyping- e.g. Mgrs/Teachers/B-W
Lack of Knowledge
Lack of Interest
Lack of Trust
Emotions (too much is a barrier/hidden
agendas)
Dr. Suzy Raouf
Barriers to Effective Communication
(cont’d)