3xc Notes

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he chosen public FQDN is mappedYou can receive Voicemail notifications via email,

but there is no way to listen to the voice message this way.


F
A caller connected to a "Standard" Digital Receptionist can directly dial the
extension number of a user and get transferred to that extension.
T
A single Digital Receptionist can handle multiple callers at the same time.
T
When creating inbound rules, can the destination where the incoming call is routed
to, be an outside number?
Y
/ When calling a Paging Group, audio only flows from the caller to the members of
the paging group (one-to-many).
T
A Ring Group is configured with "Prioritized Hunt" as the ringing strategy.
Changing the order of the members will change the behavior of the Ring Group.
T
Can I provision more than one IP phone to an extension, even if the vendor and/or
the models are different?
no
The Voicemail Transcription (speech-to-text) feature is available only on Pro and
Enterprise License Keys.
true
The order of added extensions in a Ring Group does not matter, regardless of which
"Ring Strategy" is used by the Ring Group.
F
You can auto-delete Voicemails that are X days old.
T
/ You have created a "Paging Group" with the "Paging Multicast" ring strategy.
Local, remote SBC or remote STUN extensions can auto-answer calls coming from this
Paging Group.
F
The Tunnel Port can be changed after the installation has been completed whereas
the SIP Port cannot.
F
The Voicemail PIN authentication cannot be disabled.
F
Have a look at the edition comparison page (https://www.3cx.com/ordering/pricing)
and evaluate the following statement: When installing using a Standard Edition
License Key, you can't use your own SMTP Server. The 3CX SMTP Service will
automatically be used.
T
If outbound calls drop after 32 seconds you must make sure that SIP ALG is enabled
in your firewall device and that the provider supports this.
F
The QR code can only be found in the 3CX Web Client and in the Welcome Email
T
The Digital Receptionist destination is chosen based on the DTMF tone the PBX
receives from the caller.
T
You have a SIP Trunk with multiple Numbers/DIDs. For each number, a new trunk needs
to be added in 3CX and the DID/MSN needs to be set in the main number field.
F
The installer sets the OS Timezone accordingly based on what you selected during
the Wizard for both Linux and Windows.
F
You have created a "Paging Group" with the "Paging" ring strategy (not Multicast).
Local, remote SBC or remote STUN extensions can be added as members to this paging
Group.
T
When the Digital Receptionist timeout is reached, you can configure what action is
taken
T
The QR code can be found in the 3CX Web Client
T
The Voicemail Transcription (speech-to-text) feature is available only on
Enterprise License Keys.
F
/ You can receive Voicemail notifications via email with the voice message attached
as a wav file
T
A supported IP phone can be configured manually by filling in each setting in the
web interface of the device one by one. Is the device still covered by 3CX Support
when issues occur with the manual configuration?
No
To configure an individual outbound Caller ID (number) per extension, you do so
under: SIP Trunk → "Your Trunk" → Caller ID → Configure Outbound Caller ID.
T
If you choose to use your own public domain name for a 3CX installation, 3CX will
be able to generate Let's Encrypt certificates in the same way it would for 3CX
hosted FQDNs.
No
The Firewall Checker can detect if SIP ALG is enabled on the Firewall that sits
between 3CX and the internet.
T
Review the support guidelines for supported devices
(https://www.3cx.com/ordering/procedures/). Are supported IP phones still covered
when these have not been provisioned via 3CX, run custom templates and/or use
outdated firmware versions?
No
When remote, the 3CX App only needs to have the Tunnel port (default UDP/TCP:5090)
forwarded/NATed on your Firewall.
F

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